Magtek Remote Services User manual

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Magensa Remote Services
Remote Key Injection and Configuration
Operation Guide
February 18, 2015
Manual Part Number:
D99875660-10
REGISTERED TO ISO 9001:2008
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Copyright© 2011-2015
MagTek®, Inc.
Printed in the United States of America
Information in this document is subject to change without notice. No part of this document may be reproduced
or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express
written permission of MagTek, Inc.
MagTek® is a registered trademark of MagTek, Inc.
MagnePrint® is a registered trademark of MagTek, Inc.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other system names and product names are the property of their respective owners.
Table 0.1 - Revisions
Rev Number
Date
By
Notes
10
Feb 18, 2015
Initial Release
The information contained herein is confidential and proprietary to:
Magensa LLC
1710 Apollo Court
Seal Beach, CA 90740
562-546-6500
PURPOSE OF THE DOCUMENT
The purpose of this document is to outline the use of Magensa’s Remote Key Injection and Configuration
Service.
MagTek is an official ESO (Encryption Support Organization). For more details on MagTek and Magensa's PCI-
DSS or ESO status, visit VISA's Global Registry of Service Providers.
Go to www.visa.com/splisting/.
Press Begin Search.
Type in “Magensa” under Company Name. (To confirm PCI-DSS and ESO).
Type in “MagTek” under Company Name. (To confirm TPA and ESO).
Press GO.
Magensa PCI and ESO certifications will appear.
Information in this document is subject to change without notice. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written
permission of Magensa LLC.
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TABLE OF CONTENTS
Contents
Step 1 - Using and Configuring Internet Explorer....................................................................................................... 4
STEP 2 - LOG INTO REMOTE SERVICES ...................................................................................................................... 6
SCRA Configuration and Key Injection Options ...................................................................................................... 8
SETTING SECURITY LEVEL...................................................................................................... 9
CHANGE KEY for SCRA ......................................................................................................... 10
CHANGE MODE for SCRA ..................................................................................................... 12
MASKING for SCRA ............................................................................................................... 14
PRE-CARD STRING for SCRA ................................................................................................ 16
TERMINATION STRING for SCRA .......................................................................................... 17
POLLING INTERVAL for SCRA ............................................................................................... 20
STAY POWERED AFTER SWIPE for SCRA ............................................................................. 22
MAGNESAFE 2.0 for SCRA ................................................................................................... 24
PINPAD - Configuration and Key Injection Options .................................................................................................. 26
CONFIGURATIONS for PINPAD ............................................................................................. 26
LOAD KEYS for PINPAD......................................................................................................... 31
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Step 1 - Using and Configuring Internet Explorer
Launch Internet Explorer (Run as administrator by right-clicking the exe file)
Left-click “Run as administrator”
Make sure the latest version of Java is installed
Go to www.java.com and click the “Free Java Download” button
Follow the screen prompts to complete the installation
Using IE, go to https://rs.magensa.net/rs/
When you are presented with a Java pop-up, click Run
You can optionally choose to check the box “Do not show this again……”
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STEP 2 - LOG INTO REMOTE SERVICES
Identify the Login Section
Type in the e-mail address registered with your account
Click Submit
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Type in your password
Click Login
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SCRA Configuration and Key Injection Options
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SETTING SECURITY LEVEL
Click on Security Level under SCRA heading
To change your SCRA Security Level from 2 to 3 CLICK on the drop down menu arrow and select 3
Then CLICK Change Security Level
o ***If your SCRA is already at Security Level 3, it cannot be changed back to Security Level 2
Click Home to return to Main Menu
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CHANGE KEY FOR SCRA
To Remotely Change the Key in your SCRA, Click Key Load
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Click the Arrow to reveal Drop Down menu
Select a Key from Drop Down menu
Click Change Key
After a few seconds, you will receive the message above
“Your device successfully changed to Load Key to xxxxxxxx”
Click Home to return to Main Menu
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CHANGE MODE FOR SCRA
To change mode for SCRA Click Mode
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To change Mode between Keyboard and HID, Click the arrow on the Drop Down menu
Select desired Mode
Click Change Mode
After a few moments, you will receive the above message
“Your device successfully changed Mode to Keyboard/HID”
Click Home to return to Main Menu
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MASKING FOR SCRA
To Change the Masking for your SCRA, Click Masking
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Click the arrow in the Drop Down menu
Select masking option
Select Mod 10 Check Yes or No
Click Change Masking
After a few seconds, you will receive the message above
“Your device successfully changed Masking to x-xxxxx-x”
Click Home to return to Main Menu
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PRE-CARD STRING FOR SCRA
Click Pre-Card String
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Click arrow in Drop Down menu
Select Pre-Card String Option
Click Change Pre-Card String
After a few seconds you will receive the above message
“Your device successfully changed Pre-Card String to xx”
Click Home to return to Main Menu
TERMINATION STRING FOR SCRA
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Click Termination String
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Click Drop Down Menu
Select Termination String Option
Click Change Termination String
After a few seconds you will receive the message above
“Your device successfully changed Termination String to xxxx”
Click Home to return to Main Menu
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POLLING INTERVAL FOR SCRA
Click on Polling Interval
/