Fujitsu PRIMEQUEST 1000 Series Installation guide

PRIMEQUEST 1000 Series
Fujitsu
Brand
Fujitsu
Model
PRIMEQUEST 1000 Series
Category
Servers
Type
Installation guide

This manual is also suitable for

C122-E120-06EN
FUJITSU Server
PRIMEQUEST 1000 Series
REMCS Installation Manual
Preface
This manual describes REMCS service installation and operation. The manual is intended for system administrators.
For details on the regulatory compliance statements and safety precautions, see the PRIMEQUEST 1000 Series
Safety and Regulatory Information (C122-E115EN).
Errata and addenda for the manuals
PRIMEQUEST 1000 Series Errata and Addenda (C122-E119EN) provides errata and addenda for the manuals.
Read the PRIMEQUEST 1000 Series Errata and Addenda (C122-E119EN) thoroughly in reference to the manuals.
For Safe Operation
How to use this manual
This manual contains important information about the safe use of this product. Read the manual thoroughly to
understand the information in it before using this product. Be sure to keep this manual in a safe and convenient
location for quick reference.
Fujitsu makes every effort to prevent users and bystanders from being injured and to prevent property damage. Be
sure to use the product according to the instructions in the manual.
About this product
This product is designed and manufactured for standard applications. Such applications include, but are not limited
to, general office work, personal and home use, and general industrial use. The product is not intended for
applications that require extremely high levels of safety to be guaranteed (referred to below as "safety-critical"
applications). Use of the product for a safety-critical application may present a significant risk of personal injury
and/or death. Such applications include, but are not limited to, nuclear reactor control, aircraft flight control, air
traffic control, mass transit control, medical life support, and missile launch control. Customers shall not use the
product for a safety-critical application without guaranteeing the required level of safety. Customers who plan to
use the product in a safety-critical system are requested to consult the Fujitsu sales representatives in charge.
Storage of accessories
Keep the accessories in a safe place because they are required for server operation.
Organization and Notation of This Manual
This section describes the following topics:
- Organization of this manual
- Manuals for the PRIMEQUEST 1000 series
- Related manuals
- Abbreviations
- Notation
- Notation for the CLI (command line interface)
- Notes on notations
- Alert messages
- Product operating environment
- Trademarks
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
i C122-E120-06EN
Organization of this manual
This manual is organized as follows.
CHAPTER 1 REMCS Service Overview
Chapter 1 provides an overview of the REMCS service.
CHAPTER 2 Before Using the REMCS Service
Chapter 2 describes the connection to the REMCS center, which is required during use of the REMCS service.
CHAPTER 3 REMCS Service Start Procedure
Chapter 3 describes the procedure for starting the REMCS service.
CHAPTER 4 REMCS Service Operations
Chapter 4 describes the operating procedures for the REMCS service.
CHAPTER 5 REMCS Service Detail Settings
Chapter 5 describes the detail settings of the REMCS service.
CHAPTER 6 REMCS Messages
Chapter 6 describes the major error messages displayed in the window.
CHAPTER 7 MMB Log Collection
Chapter 7 describes MMB log collection.
CHAPTER 8 Notes on Using REMCS GUI
Chapter 8 describes the notes on using the REMCS GUI.
Index
The index lists keywords and the pages that they refer to, helping readers quickly find the necessary
information in the manual.
Manuals for the PRIMEQUEST 1000 series
The following manuals have been prepared to provide you with the information necessary to use the PRIMEQUEST
1000 series.
You can access HTML versions of these manuals at the following sites:
Japanese-language site: http://jp.fujitsu.com/platform/server/primequest/manual/
Global site: http://jp.fujitsu.com/platform/server/primequest/manual-e/
Title Description Manual code
PRIMEQUEST 1000 Series
Getting Started Guide
Describes what manuals you should read and how to
access important information after unpacking the
PRIMEQUEST 1000 series server. (This manual
comes with the product.)
C122-E114XA
PRIMEQUEST 1000 Series
Safety and Regulatory
Information
Contains important information required for using the
PRIMEQUEST 1000 series safely.
C122-E115XA
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
ii C122-E120-06EN
Title Description Manual code
PRIMEQUEST 1000 Series
Errata and Addenda
Provides errata and addenda for the PRIMEQUEST
1000 series manuals. This manual will be updated as
needed.
C122-E119EN
PRIMEQUEST 1000
Series General Description
Describes the functions and features of the
PRIMEQUEST 1000 series.
C122-B022EN
SPARC Enterprise/
PRIMEQUEST Common
Installation Planning
Manual
Provides the necessary information and concepts you
should understand for installation and facility planning
for SPARC Enterprise and PRIMEQUEST
installations.
C120-H007EN
PRIMEQUEST 1000
Series Hardware
Installation Manual
Includes the specifications of and the installation
location requirements for the PRIMEQUEST 1000
series.
C122-H004EN
PRIMEQUEST 1000
Series Installation Manual
Describes how to set up the PRIMEQUEST 1000
series server, including the steps for installation
preparation, initialization, and software installation.
C122-E107EN
PRIMEQUEST 1000 Series
User Interface Operating
Instructions
Describes how to use the Web-UI and UEFI to assure
proper operation of the PRIMEQUEST 1000
series server.
C122-E109EN
PRIMEQUEST 1000 Series
Administration Manual
Describes how to use tools and software for system
administration and how to maintain the system
(component replacement and error notification).
C122-E108EN
PRIMEQUEST 1000
Series Tool Reference
Provides information on operation methods and
settings, including details on the MMB, PSA, and UEFI
functions.
C122-E110EN
PRIMEQUEST 1000
Series Message Reference
Lists the messages that may be displayed when a
problem occurs during operation and describes how to
respond to them.
C122-E111EN
PRIMEQUEST 1000 Series
REMCS Installation Manual
Describes REMCS service installation and operation. C122-E120EN
PRIMEQUEST 1000 Series
Glossary
Defines the PRIMEQUEST 1000 series related terms
and abbreviations.
C122-E116EN
PRIMEQUEST 1000 Series
SAN Boot Environment
Configuration Manual
Gives a revised version of APPENDIX D Configuring
the SAN Boot Environment in the PRIMEQUEST 1000
Series Installation Manual (C122-E107EN). This
manual describes procedures for installing the SAN
boot environment and provides the latest information
including notes on design.
C122-E155EN
Related manuals
The following manuals relate to the PRIMEQUEST 1000 series.
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
iii C122-E120-06EN
You can access these manuals at the following site:
http://jp.fujitsu.com/platform/server/primequest/manual-e/
Contact your sales representative for inquiries about the ServerView manuals.
Title Description Manual code
ServerView Suite
ServerView Operations
Manager Quick Installation
(Windows)
Describes how to install and start ServerView
Operations Manager in a Windows environment.
None
ServerView Suite
ServerView Operations
Manager Quick Installation
(Linux)
Describes how to install and start ServerView
Operations Manager in a Linux environment.
None
ServerView Suite
ServerView Installation
Manager
Describes the installation procedure using
ServerView Installation Manager.
None
ServerView Suite
ServerView Operations
Manager Server
Management
Provides an overview of server monitoring using
ServerView Operations Manager, and describes
the user interface of ServerView Operations
Manager.
None
ServerView Suite
ServerView RAID
Management User Manual
Describes RAID management using ServerView
RAID Manager.
None
ServerView Suite
Basic Concepts
Describes the basic concepts of ServerView
Suite.
None
ServerView Operations
Manager
Installation ServerView
Agents for Linux
Describes installation and update installation of
ServerView Linux Agent.
None
ServerView Operations
Manager
Installation ServerView
Agents for Windows
Describes installation and update installation of
ServerView Windows Agent.
None
ServerView Mission Critical
Option User Manual
Describes the necessary functions unique to
PRIMEQUEST (notification via the MMB, hot
replacement command) and ServerView Mission
Critical Option (SVmco), which is required for
supporting these functions.
Also includes explanation of ServerView
Mission Critical Option for VM (SVmcovm)
required for VMware vSphere 5 server monitor.
None
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
iv C122-E120-06EN
Title Description Manual code
ServerView RAID Manager
VMware vSphere ESXi 5
Installation Guide
ServerView Describes the installation and
settings required to use ServerView RAID
Manager on the VMware vSphere ESXi 5 server.
None
MegaRAID SAS Software Provides technical information on using array
controllers.
Refer to the manual from the SVS-DVD2
supplied with the product or from the following
URL:
The Fujitsu Technology Solutions manuals server
http://manuals.ts.fujitsu.com/
None
MegaRAID SAS Device
Driver Installation
Provides technical information on using array
controllers.
Refer to the manual from the SVS-DVD2
supplied with the product or from the following
URL:
The Fujitsu Technology Solutions manuals server
http://manuals.ts.fujitsu.com/
None
Modular RAID Controller
Installation Guide
Provides technical information on using array
controllers.
Refer to the manual from the SVS-DVD2
supplied with the product or from the following
URL:
The Fujitsu Technology Solutions manuals server
http://manuals.ts.fujitsu.com/
None
Abbreviations
This manual uses the following product name abbreviations.
Formal product name Abbreviation
Red Hat® Enterprise Linux® 5 (for Intel 64) Linux
RHEL5, RHEL
Red Hat® Enterprise Linux® 5 (for x86)
Red Hat® Enterprise Linux® 6 (for Intel64) Linux
RHEL6, RHEL
Red Hat® Enterprise Linux® 6 (for x86)
Microsoft® Windows Server® 2003, Standard Edition Windows
Windows Server 2003
Microsoft® Windows Server® 2003, Enterprise Edition
Microsoft® Windows Server® 2003, Datacenter Edition
Microsoft® Windows Server® 2003, Standard x64 Edition
Microsoft® Windows Server® 2003, Enterprise x64 Edition
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
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Formal product name Abbreviation
Microsoft® Windows Server® 2003, Datacenter x64 Edition
Microsoft® Windows Server® 2003 R2, Standard Edition
Microsoft® Windows Server® 2003 R2, Enterprise Edition
Microsoft® Windows Server® 2003 R2, Datacenter Edition
Microsoft® Windows Server® 2003 R2, Standard x64 Edition
Microsoft® Windows Server® 2003 R2, Enterprise x64 Edition
Microsoft® Windows Server® 2003 R2, Datacenter x64 Edition
Microsoft® Windows Server® 2008 Standard Windows
Windows Server 2008
Microsoft® Windows Server® 2008 Enterprise
Microsoft® Windows Server® 2008 Datacenter
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
Microsoft® Windows Server® 2008 R2 Datacenter
Microsoft(R) Windows Server(R) 2012 Datacenter Windows
Windows Server 2012
Microsoft(R) Windows Server(R) 2012 Standard
VMware vSphere(R) 4
VMware, vSphere 4.x, VMware
4.x
VMware vSphere(R) 5
VMware, vSphere 5.x, VMware
5.x
VMware(R) ESX(R) 4 ESX, ESX 4.x
VMware(R) ESXi(TM) 5 ESXi, ESXi 5.x
Novell(R) SUSE(R) LINUX Enterprise Server 11 Service Pack 2 SLES11 SP2
Notation
This manual uses the following fonts and symbols to express specific types of information.
Font or
symbol
Meaning Example
italic Title of a manual that you should refer to See the PRIMEQUEST 1000 Series
Installation Manual (C122-E107EN).
[ ] Window names as well as the names of buttons,
tabs, and drop-down menus in windows are
enclosed in brackets.
Click the [OK] button.
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
vi C122-E120-06EN
Notation for the CLI (command line interface)
The following notation is used for commands.
Command syntax
Command syntax is represented as follows.
- Variables requiring the entry of a value are enclosed in angle brackets < >.
- Optional elements are enclosed in brackets [ ].
- Options for optional keywords are grouped in | (stroke) separated lists enclosed in brackets [ ].
- Options for required keywords are grouped in | (stroke) separated lists enclosed in braces { }.
Command syntax is written in a box.
Remarks
The command output shown in PDF manuals may include line feeds at places where there is no line feed symbol
(\ at the end of the line).
Notes on notations
- In this manual, the Management Board and MMB firmware are abbreviated as "MMB."
- In this manual, IOBs and GSPBs (LIOBs and LGSPBs within partitions) are collectively referred to as IO
Units.
- Screenshots contained in this manual may differ from the actual product screen displays.
- The IP address, configuration information, and other such information appearing in this manual are display
examples and differ from that displayed during actual operation.
Alert messages
This manual uses the following alert messages to prevent users and bystanders from being injured and to prevent
property damage.
This indicates a hazardous situation that is likely to result in death or serious personal injury
if the user does not perform the procedure correctly.
This indicates a hazardous situation that could result in minor or moderate personal injury
if the user does not perform the procedure correctly. This also indicates that damage to the
product or other property may occur if the user does not perform the procedure correctly.
This indicates information that could help the user use the product more efficiently.
Alert messages in the text
An alert statement follows an alert symbol. An alert statement is indented on both ends to distinguish it from regular
text. Similarly, one space line is inserted before and after the alert statement.
Only Fujitsu certified service engineers should perform the following tasks on this product
and the options provided by Fujitsu. Customers must not perform these tasks under any
circumstances. Otherwise, electric shock, injury, or fire may result.
- Newly installing or moving equipment
- Removing the front, rear, and side covers
PRIMEQUEST 1000 Series REMCS Installation Manual
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vii C122-E120-06EN
- Installing and removing built-in options
- Connecting and disconnecting external interface cables
- Maintenance (repair and periodic diagnosis and maintenance)
The List of important alert items tables list important alert items.
Product operating environment
This product is a computer intended for use in a computer room environment. For details on the product operating
environment, see the following manual:
PRIMEQUEST 1000 Series Hardware Installation Manual (C122-H004EN)
Notes
- If you have a comment or request regarding this manual, or if you find any part of this manual unclear, please
take a moment to share it with us by filling in the form at the following webpage, stating your points
specifically, and sending the form to us:
https://www-s.fujitsu.com/global/contact/computing/PRMQST_feedback.html
- The contents of this manual may be revised without prior notice.
- The PDF file of this manual is intended for display using Adobe® Reader® in single page viewing mode at
100% zoom.
- The PRIMEQUEST 1800E2/1800E model supports only 200 V power supply.
Trademarks
- Microsoft, Windows, and Windows Server are trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries.
- Linux is a registered trademark of Linus Torvalds.
- Red Hat, the Shadowman logo and JBoss are registered trademarks of Red Hat, Inc. in the U.S. and other
countries.
- Intel and Xeon are trademarks or registered trademarks of Intel Corporation.
- Ethernet is a registered trademark of Fuji Xerox Co., Ltd. in Japan and is a registered trademark of Xerox
Corp. in the United States and other countries.
- VMware is a trademark or registered trademark of VMware, Inc. in the United States and other countries.
- Novell and SUSE Linux Enterprise Server are trademarks of Novell, Inc.
- Xen is a trademark or registered trademark of Citrix Systems, Inc. or its subsidiaries in the United States and
other countries.
- Other company names and product names are the trademarks or registered trademarks of their respective
owners.
- Trademark indications are omitted for some system and product names in this manual.
Safety Precautions
List of important alert items
This manual does not contain important alert items.
Warning labels
The following warning labels are affixed to this product. These labels are intended for the users of this product.
PRIMEQUEST 1000 Series REMCS Installation Manual
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viii C122-E120-06EN
Never remove the warning labels.
* The label is affixed at either location.
Warning label location (PRIMEQUEST 1800E2/1800E rear)
PRIMEQUEST 1000 Series REMCS Installation Manual
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Warning label location (PRIMEQUEST 1800E2/1800E rear) (IOBs removed)
Warning label location (PCI_Box)
PRIMEQUEST 1000 Series REMCS Installation Manual
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Notes on Handling the Product
Adding optional products
For stable operation of the PRIMEQUEST 1000 series server, use only a Fujitsu certified optional product as an
added option.
Note that the PRIMEQUEST 1000 series server is not guaranteed to operate with any optional product not certified
by Fujitsu.
Maintenance
Only Fujitsu certified service engineers should perform the following tasks on this
product and the options provided by Fujitsu. Customers must not perform these tasks
under any circumstances. Otherwise, electric shock, injury, or fire may result.
- Newly installing or moving equipment
- Removing the front, rear, and side covers
- Installing and removing built-in options
- Connecting and disconnecting external interface cables
- Maintenance (repair and periodic diagnosis and maintenance)
Only Fujitsu certified service engineers should perform the following tasks on this
product and the options provided by Fujitsu. Customers must not perform these tasks
under any circumstances. Otherwise, product failure may result.
- Unpacking an optional Fujitsu product, such as an optional adapter, delivered to
the customer
Modifying or recycling the product
Modifying this product or recycling a secondhand product by overhauling it without prior
approval may result in personal injury to users and/or bystanders or damage to the product
and/or other property.
Note on erasing data from hard disks when disposing of the product or transferring
it
Disposing of this product or transferring it as is may enable third parties to access the data on the hard disk and use
it for unforeseen purposes. To prevent the leakage of confidential information and important data, all of the data
on the hard disk must be erased before disposal or transfer of the product.
However, it can be difficult to completely erase all of the data from the hard disk. Simply initializing (reformatting)
the hard disk or deleting files on the operating system is insufficient to erase data, even though the data appears at
a glance to have been erased. This type of operation only makes it impossible to access the data from the operating
system. Malicious third parties can restore this data.
If you save your confidential information or other important data on the hard disk, you should completely erase the
data by carrying out the aforementioned operation or other means, to prevent the data from being restored.
PRIMEQUEST 1000 Series REMCS Installation Manual
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xi C122-E120-06EN
To prevent important data on the hard disk from being leaked when the product is disposed of or transferred, you
will need to take care to erase all the data recorded on the hard disk on your own responsibility.
Furthermore, if a software license agreement restricts the transfer of the software (operating system and application
software) on the hard disk in the server or other product to a third party, transferring the product without deleting
the software from the hard disk may violate the agreement. Adequate verification from this point of view is also
necessary.
Support and service
SupportDesk (available only in Japan, for a fee)
For stable system operation, we recommend concluding our SupportDesk agreement, which provides a maintenance
and operation support service. SupportDesk agreement customers receive a same-day response service for hardware
problems. They are eligible for regular checkups, remote notification of potential-failure predictions, and
information on system problems. Moreover, they can avail themselves of other services such as troubleshooting
support by phone for hardware and software problems, and access to operation support information from a dedicated
website for our customers. For details, see "Product support" on the SupportDesk homepage (http://jp.fujitsu.com/
solutions/support/sdk/index.html).
Product and service inquiries
For all product use and technical inquiries, contact the store where you purchased the product, or a Fujitsu sales
representative or systems engineer (SE). If you do not know the appropriate contact address for inquiries about the
PRIMEQUEST 1000 series, use the Fujitsu contact line.
Fujitsu contact line
We accept Web inquiries. For details, visit our website:
https://www-s.fujitsu.com/global/contact/computing/PRMQST_feedback.html
Warranty
If a component failure occurs during the warranty period, we will repair it free of charge in accordance with the
terms of the warranty agreement. For details, see the warranty.
Before requesting a repair
If a problem occurs with the product, confirm the problem by referring to 11.2 Troubleshooting in the
PRIMEQUEST 1000 Series Administration Manual (C122-E108EN). If the error recurs, contact your sales
representative or a field engineer. Confirm the model name and serial number shown on the label affixed to the
right front of the device and report it. Also check any other required items beforehand according to 11.2
Troubleshooting in the PRIMEQUEST 1000 Series Administration Manual (C122-E108EN). The system settings
saved by the customer will be used during maintenance.
Revision History
Edition Date Revised location (type) (*1) Description
01 2010-02-09 - -
02 2010-03-12 All pages
Incorporated differences in Errata and
Addenda (C122-E119-01EN)
PRIMEQUEST 1000 Series REMCS Installation Manual
Preface
xii C122-E120-06EN
Edition Date Revised location (type) (*1) Description
03 2010-08-20 All pages
Incorporated differences in Errata and
Addenda (C122-E119-02EN to C122-
E119-10EN)
04 2011-04-28 All pages
- Added items about 1800E2
- Incorporated differences in
Errata and Addenda (C122-
E119-11EN to C122-
E119-18EN)
- Incorporated Windows Server
2003/2008 NTP Client Setup
Guide (C122-E143-01EN)
- Incorporated Red Hat Enterprise
Linux 6 Supplemental
Manual (C122-E154-01EN)
05 2013-01-25 All pages
Added items about Windows Server
2012
06 2013-04-02 All pages
- Added description of how to
display and replace certificate
- Updated messages in REMCS
Windows and Communication
Error Messages (SMTP
Communication)
*1 Chapter, section, and item numbers in the "Revised location" column refer to those in the latest edition of the
document. However, a number marked with an asterisk (*) denotes a chapter, section, or item in a previous edition
of the document.
This manual shall not be reproduced or copied without the permission of Fujitsu Limited.
Copyright 2010 - 2013 FUJITSU LIMITED
PRIMEQUEST 1000 Series REMCS Installation Manual
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xiii C122-E120-06EN
PRIMEQUEST 1000 Series REMCS Installation Manual
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Contents
CHAPTER 1 REMCS Service Overview ............................................................................................................ 1
1.1 Purpose of REMCS Service ..................................................................................................................... 2
1.2 REMCS Linkage Overview ....................................................................................................................... 3
1.2.1 Components implementing the REMCS function ................................................................................ 3
1.2.2 Installing the REMCS function ............................................................................................................. 4
1.2.3 Connection configurations supported by the REMCS function ........................................................... 4
CHAPTER 2 Before Using the REMCS Service ................................................................................................ 5
2.1 Overview of Connection to the REMCS Center ........................................................................................ 6
2.2 Connection Configuration for Connecting to the REMCS Center ............................................................. 7
2.2.1 Internet connection (e-mail) ................................................................................................................. 7
2.2.2 P-P connection (ISDN: e-mail) ............................................................................................................ 8
CHAPTER 3 REMCS Service Start Procedure ................................................................................................ 11
3.1 Start Procedure Overview ....................................................................................................................... 12
3.2 REMCS Center Registration ................................................................................................................... 14
3.2.1 Starting REMCS ................................................................................................................................ 14
3.2.2 Setting the connection configuration ................................................................................................. 14
3.2.3 Setting up the environment ................................................................................................................ 15
3.2.4 Setting the periodic connection schedule .......................................................................................... 19
3.2.5 Setting the customer information ....................................................................................................... 20
3.2.6 Confirming the registration result ....................................................................................................... 24
3.2.7 Checking the connection ................................................................................................................... 24
3.3 Importing the Registration Information .................................................................................................... 26
3.4 Replacing the S/MIME certificate during the initialization work .............................................................. 29
CHAPTER 4 REMCS Service Operations ....................................................................................................... 31
4.1 REMCS Operations Overview ................................................................................................................ 32
4.2 REMCS Service Menu ............................................................................................................................ 34
4.2.1 Customer Information update ............................................................................................................ 34
4.2.2 Re-register ......................................................................................................................................... 34
4.2.3 Connection Environment ................................................................................................................... 35
4.2.4 Periodical Connection ........................................................................................................................ 36
4.2.5 Export Settings .................................................................................................................................. 37
4.2.6 Connection type change .................................................................................................................... 37
4.2.7 Displaying the certificate .................................................................................................................... 38
4.2.8 Replacing the certificate .................................................................................................................... 40
4.2.9 Restoring a certificate ........................................................................................................................ 41
4.2.10 Connection check ............................................................................................................................ 42
4.2.11 Temporary Disconnection ................................................................................................................ 44
4.2.12 Reconnection ................................................................................................................................... 45
4.2.13 HW Config. Info. .............................................................................................................................. 46
4.2.14 SW Config. Info. .............................................................................................................................. 46
CHAPTER 5 REMCS Service Detail Settings .................................................................................................. 49
5.1 Overview of REMCS Service Detail Settings .......................................................................................... 50
5.2 Detail Environment Settings ................................................................................................................... 51
5.3 Selecting REMCS Center ....................................................................................................................... 53
5.4 Select Language ..................................................................................................................................... 54
5.5 Machine Name Display Change ............................................................................................................. 55
5.6 Deleting the Personal Information .......................................................................................................... 56
CHAPTER 6 REMCS Messages ..................................................................................................................... 57
6.1 Messages in REMCS Windows .............................................................................................................. 58
6.2 Communication Error Messages (SMTP Communication) ..................................................................... 80
6.3 Other Error Messages ............................................................................................................................ 83
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CHAPTER 7 MMB Log Collection .................................................................................................................... 85
7.1 MMB Log Collection ................................................................................................................................ 86
CHAPTER 8 Notes on Using REMCS GUI ...................................................................................................... 87
8.1 Notes on Using REMCS GUI .................................................................................................................. 88
Index ................................................................................................................................................................. 89
PRIMEQUEST 1000 Series REMCS Installation Manual
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Figures
Warning label location (PRIMEQUEST 1800E2/1800E rear) ............................................................................. ix
Warning label location (PRIMEQUEST 1800E2/1800E rear) (IOBs removed) ................................................... x
Warning label location (PCI_Box) ....................................................................................................................... x
FIGURE 1.1 REMCS linkage ............................................................................................................................. 3
FIGURE 2.1 Internet connection (using the network connected to the user port) ............................................. 7
FIGURE 2.2 Internet connection (using REMCS port) ....................................................................................... 8
FIGURE 2.3 P-P connection (ISDN: e-mail) (using the network connected to a USER port) ............................ 8
FIGURE 2.4 P-P connection (ISDN: e-mail) (using the REMCS port) ............................................................... 9
FIGURE 3.1 REMCS Center registration flow ................................................................................................. 12
FIGURE 3.2 [Customer Information Registration Instructions] window ........................................................... 14
FIGURE 3.3 [Selecting REMCS Center] window ............................................................................................. 15
FIGURE 3.4 [Initial Settings] window ............................................................................................................... 16
FIGURE 3.5 [Internet(Mail Only) connection environment settings] window ................................................... 17
FIGURE 3.6 [Point-to-Point Connection environment settings] window .......................................................... 18
FIGURE 3.7 [Periodical Connection settings] window ..................................................................................... 19
FIGURE 3.8 [Customer Information] window ................................................................................................... 20
FIGURE 3.9 [Customer Information Review] window ...................................................................................... 23
FIGURE 3.10 [Information Transmit Agreement] window ................................................................................ 23
FIGURE 3.11 [Registration result] window ...................................................................................................... 24
FIGURE 3.12 [Connection check] window ....................................................................................................... 24
FIGURE 3.13 [Result of connection check] window ........................................................................................ 25
FIGURE 3.14 [Importation of the REMCS settings] window ............................................................................ 26
FIGURE 3.15 [After automatic registration, do you delete the personal information] window ......................... 26
FIGURE 3.16 [Connection check information] window .................................................................................... 27
FIGURE 3.17 [Information Transmit Agreement] (for automatic setting) window ............................................ 27
FIGURE 3.18 [Automatic registration state] window ........................................................................................ 28
FIGURE 3.19 [Replacement of certificates] window (during initialization work) .............................................. 29
FIGURE 3.20 [Confirmation of certificate] window (during initialization work) ................................................. 29
FIGURE 4.1 [REMCS initial] window ............................................................................................................... 32
FIGURE 4.2 [Internet (Mail Only) connection environment settings] window .................................................. 35
FIGURE 4.3 [Point-to-Point Connection environment settings] window .......................................................... 36
FIGURE 4.4 [Periodical Connection settings] window ..................................................................................... 36
FIGURE 4.5 [Exportation of the REMCS settings] window .............................................................................. 37
FIGURE 4.6 Window for changing the active connection configuration .......................................................... 38
FIGURE 4.7 [Display of certificate] window (with certificate not replaced) ...................................................... 39
FIGURE 4.8 [Display of certificate] window (during use of certificate that has been replaced) ....................... 39
FIGURE 4.9 [Display of certificate] window (Certificate that has been displayed – previous certificate) ......... 40
FIGURE 4.10 [Replacement of certificates] window ........................................................................................ 40
FIGURE 4.11 [Confirmation of certificate] window ........................................................................................... 41
FIGURE 4.12 [Replacement to the previous certificate] window ..................................................................... 42
FIGURE 4.13 [Connection check] window (without personal information deleted) .......................................... 43
FIGURE 4.14 [Connection check] window (with personal information deleted) ............................................... 43
FIGURE 4.15 [Result of connection check] window ........................................................................................ 44
FIGURE 4.16 [Temporary Disconnection] window .......................................................................................... 45
FIGURE 4.17 [Reconnection] window ............................................................................................................. 45
FIGURE 4.18 [Sending Hardware Configuration Information] window ............................................................ 46
FIGURE 4.19 [Sending Software Configuration Information] window .............................................................. 47
FIGURE 5.1 FE operation initial window .......................................................................................................... 50
FIGURE 5.2 [Environment settings] (POP Before SMTP authentication) window ........................................... 51
FIGURE 5.3 [Environment settings] (other than POP Before SMTP authentication) window .......................... 51
FIGURE 5.4 [Selecting REMCS Center] window ............................................................................................. 53
FIGURE 5.5 [Select language(Japanese or English)] window ......................................................................... 54
FIGURE 5.6 [Select to Display Machine ID or Machine Unique Name] window .............................................. 55
FIGURE 5.7 [Deleting the personal information] window ................................................................................. 56
FIGURE 8.1 REMCS message window ........................................................................................................... 88
PRIMEQUEST 1000 Series REMCS Installation Manual
Figures
xvii C122-E120-06EN
Tables
TABLE 3.1 Input items for the [Internet(Mail Only) connection environment settings] window ........................ 17
TABLE 3.2 Input items for the [Point-to-Point Connection environment settings] window ............................... 18
TABLE 3.3 Input items for the [Periodical Connection settings] window ......................................................... 19
TABLE 3.4 Input items for the [Customer Information] window ....................................................................... 21
TABLE 4.1 Items in the REMCS initial window ................................................................................................ 32
TABLE 5.1 Items of the FE operation initial window ........................................................................................ 50
TABLE 5.2 Items in the [Environment settings] window .................................................................................. 52
TABLE 6.1 Messages common to all windows ................................................................................................ 58
TABLE 6.2 Messages at GUI startup ............................................................................................................... 58
TABLE 6.3 Messages in the menu frame ........................................................................................................ 59
TABLE 6.4 Messages in the state display frame ............................................................................................. 59
TABLE 6.5 Messages in the setting progress display window ......................................................................... 60
TABLE 6.6 Messages in the [Customer Information] window .......................................................................... 60
TABLE 6.7 Messages in the initial window ...................................................................................................... 60
TABLE 6.8 Messages in the [Initial Settings] window ...................................................................................... 61
TABLE 6.9 Messages in the [Importation of the REMCS settings] window ..................................................... 61
TABLE 6.10 Messages in the [Customer Information Review] window ........................................................... 62
TABLE 6.11 Messages in the [Automatic registration state] window ............................................................... 63
TABLE 6.12 Messages in the [Internet (Mail Only) connection environment settings] window ....................... 63
TABLE 6.13 Messages in the [Point-to-Point Connection environment settings] window ............................... 64
TABLE 6.14 Messages in the [Periodical Connection settings] window .......................................................... 66
TABLE 6.15 Messages in the [Customer Information] window ........................................................................ 67
TABLE 6.16 Message in the [Customer Information Review] window ............................................................. 68
TABLE 6.17 Message in the [Information Transmit Agreement] window ......................................................... 68
TABLE 6.18 Messages in the [Registration result] window ............................................................................. 69
TABLE 6.19 Messages in the [Exportation of the REMCS settings] window ................................................... 70
TABLE 6.20 Messages in the [Connection check] window or [Connection check information] window .......... 70
TABLE 6.21 Messages in the [Result of connection check] window ............................................................... 71
TABLE 6.22 Messages in the [Temporary Disconnection] window or [Reconnection] window ....................... 71
TABLE 6.23 Message in the [Sending Hardware Configuration Information] window ..................................... 72
TABLE 6.24 Message in the [Sending Software Configuration Information] window ...................................... 72
TABLE 6.25 Messages in the CE initial frame ................................................................................................. 73
TABLE 6.26 Messages in the [Environment settings] window ......................................................................... 73
TABLE 6.27 Messages in the [Selecting REMCS Center] window .................................................................. 74
TABLE 6.28 Messages in the [Select language(Japanese or English)] window .............................................. 75
TABLE 6.29 Messages in the [Select to Display Machine ID or Machine Unique Name] window ................... 75
TABLE 6.30 Messages in the processing progress display window ................................................................ 76
TABLE 6.31 Messages in the [Deleting the personal information] window ...................................................... 76
TABLE 6.32 Messages in the [Replacement of certificates] window ............................................................... 77
TABLE 6.33 Messages in the [Confirmation of certificate] window .................................................................. 77
TABLE 6.34 Messages in the [Replacement to the previous certificate] window ............................................ 78
TABLE 6.35 Messages in the [Display of certificate] window .......................................................................... 78
TABLE 6.36 List of communication error messages (SMTP communication) ................................................. 80
PRIMEQUEST 1000 Series REMCS Installation Manual
Tables
xviii C122-E120-06EN
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Fujitsu PRIMEQUEST 1000 Series Installation guide

PRIMEQUEST 1000 Series
Fujitsu
Brand
Fujitsu
Model
PRIMEQUEST 1000 Series
Category
Servers
Type
Installation guide
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