Joerns WeCare Full-Electric Bed Owner's manual

Brand: Joerns

Model: WeCare Full-Electric Bed

Type: Owner's manual

Joerns WeCare Full-Electric Bed is a versatile and feature-rich bed designed to provide comfort, safety, and convenience for users. Its electric adjustability allows for effortless changes in height, backrest angle, and leg rest angle, enabling users to find the optimal position for rest, relaxation, or medical procedures. The bed's sturdy construction and 450-pound weight capacity ensure stability and support, while its floor locks and swivel locks enhance safety during transfers and use.

User-Service Manual

Joerns® Bed Frames

WeCare™ Bed

To avoid injury, read user’s manual before using.

Joerns® Bed Frames

WeCare™ Bed

Important Precautions

Warning: Possible Injury Or Death. This product is

intended for use as an adjustable mattress support platform

that contours for resident/patient comfort with adjustable

height for resident/patient and caregiver convenience. Use

of this product in a manner for which it was not designed





Warning: Possible Injury.

that area under and near bed perimeter is free of people and



to the bed.

Warning: Possible Injury. Keep bed in lowest position







Warning: Possible Injury Or Death. Floor locks increase





transfer or resident/patient use of the bed. Failure to do so



Warning: Possible Injury Or Death. Resident/patients







or death.

Warning: Possible Injury Or Death. Do not allow children

or pets under or near the bed. Do not operate the bed while



Warning: Possible Injury Or Death. Bed safe working







450-pound safe working load. Exceeding the safe working



Warning: Possible Injury Or Death. Do not roll bed over

abrupt thresholds with resident/patient in bed. Bed is not

designed for transporting resident/patient. Transporting



Warning: Possible Fire Hazard. Use nasal mask or ½ bed



not extend below mattress support platform. Pendant should







Warning: Possible Shock Hazard. Unplug power cord from



service to the bed. Resident/patient should be removed from



Place bed on its side versus working under it. Failure to do so

Note: In case of unexpected



Warning: Possible Shock Hazard. Position the bed in a

manner that allows ease of access to the power cord and







Warning:





resident/patient. The assessment should be conducted



and federal guidelines related to the use of restraints and



Guidance for the Assessment and Implementation of Side



the U.S. Food and Drug Administration. Further information

can be obtained at the following web address: http://www.

fda.gov/MedicalDevices/ProductsandMedicalProcedures/

GeneralHospitalDevicesandSupplies/HospitalBeds/default.

htm.

Important Note: 





over the side or between the bed assist devices when the

mattress is being used.

Warning: Possible Injury Or Death. Use a mattress



that will remain centered on mattress support platform

relative to State and Federal guidelines. Joerns Healthcare

recommends the use of a mattress with minimum

dimensions of 35" width and 6" height. Length should match









Warning: Possible Injury Or Death. If a resident/patient’s









Warning: Possible Injury Or Death.



of the mattress and assist device. This gap must be small

enough to prevent resident/patient from getting his/her head

or neck caught in this location. Make sure that raising or







Warning: Possible Injury Or Death. Locate mounting



Gap between head/foot panel and assist device must be

small enough or large enough to prevent resident/patient

from getting his/her head or neck caught in this location





each so that gap between them is large enough for trunk and

Joerns® Bed Frames

WeCare™ Bed







or death. Important Note: Powered air mattress surfaces





Warning: Possible Injury Or Death. Do not use an assist



resident/patient to get his/her head or neck lodged within





Warning: Possible Injury Or Death.

Joerns®





Warning: Possible Injury or Death. NEVER permit more

















Warning: Possible Injury Or Death







Warning: Possible Injury Or Death. If using accessories









Caution:





Caution: Particular precaution must be considered

during exposure to strong emission sources such as High







Note:





function is selected. Do not place the bed in a location that



Warning: Use of this equipment adjacent to or stacked with

other equipment should be avoided because it could result in







Warning:



of this equipment could result in increased electromagnetic



equipment and result in improper operation.

Warning: Portable RF communications equipment (including









this equipment could result.

Caution: Particular precaution must be considered during



surgical equipment and similar devices. Do not route high





Caution: 





Joerns Healthcare recommends compliance to the regulations















mounted.

















There are no known contraindications for this device.

Save These Instructions

®





and caregivers in mind.





Joerns® Bed Frames

WeCare™ Bed

Bed System Entrapment Information







and use.



an appropriate balance between resident/patient









representatives has addressed the potential danger



beds. These guidelines recommend dimensional

limits for critical gaps and spaces between bed













As the leading manufacturer of long-term care beds







into compliance.

Joerns Compliance Solutions

Matching the right bed components in order to meet









bed model.

Creating a Safer Care Environment





care facilities have particular exposure since serious



dementia patients.

For More Information

To learn more about compliance options with Joerns





ask for free informational publications.







consult the FDA website: http://www.fda.gov/

MedicalDevices/ProductsandMedicalProcedures/

GeneralHospitalDevicesandSupplies/HospitalBeds/

default.htm.

Table of Contents

Important Precautions .................................................................................................................................................. 2

Entrapment Information ................................................................................................................................................ 4

 ......................................................................................................................................... 5

 ...................................................................................................................................................................... 6

 ..................................................................................................................................................................... 9

Servicing ..................................................................................................................................................................... 10

Troubleshooting .......................................................................................................................................................... 11

 ..................................................................................................................................................................... 12

Maintenance and Inspection Information.................................................................................................................... 12

End of Life Disposal.................................................................................................................................................... 12

Accessories ................................................................................................................................................................ 13

 ..................................................................................................................................................................... 16

Joerns® Bed Frames

WeCare™ Bed

Accessories and Options



F14 Assist Device Set

F025 Assist Handle

F026 Assist Device





IV Rod

Floor Mat

Bed Transport Bar

Mattress Retainer Kit



4" Length Extension



Patient Helper and Adapter

Features and Speciﬁcations

Joerns® WeCare™ Bed

Standard Features









Grid Sleep Surface







Roll-in-low

Electrical Speciﬁcations

Power: 120V









   



Environmental Conditions

Operating Conditions:









Storage and Shipping Conditions:





Atmospheric Pressure: 500 hPa to 1060 hPa

Mechanical Speciﬁcations

Description: Dimensions:

 .............................

 ..............

 .........................

 ...........................

Maximum Back Angle ......................... 

Maximum Knee Angle.........................

Maximum Height Mattress

Support Platform................................. 26" Above Floor

Minimum Height Mattress

Support Platform.............................. 

 ............................

 ...................

Bed Identication Numbers





bed’s model and serial numbers found on the



located on bed frame under the mattress support

platform foot section.

Electrical Components Conform To:



Bed Mechanical System Aligns To:



I.D. Label Symbol Deﬁnition

Attention









support platform





Pinch Point

Joerns® Bed Frames

WeCare™ Bed

Assembly

Caution: 

conditions above to ensure bed electronics are within

ambient temperature.



inspect for damage.

Parts to prepare:

a. Head End Frame

b. Foot End Frame

c. 

d. 

e. Pendant

f. 



shipping.

Installation Of Bed Frame -Head and Foot

Tools required: at head screwdriver

Bed Frame Installation:



1. 



2. 







Caution: Equipment Damage. Failure to install the



to the actuators.

3. Install the back actuator and knee actuator on

the head frame and foot frame as shown using



orientation of the labels on the actuators to ensure

correct position of actuators when installed. Labels

should be visible when viewed from above the

sleep deck.

4. Insert head frame into foot frame and line up

pin hole.

5. 





Figure 6

Figure 5

Figure 3

Figure 2

Figure 1

Figure 4

Joerns® Bed Frames

WeCare™ Bed

6. Line up back and knee actuators and insert







 Locate back actuator and head end hi-lo cables





 





the notch on the connector is aligned with the





alignment of the notch to the control box port.



Figure 7

Figure 8

Figure 10

Figure 11

Figure 13Figure 9

Figure 12

Joerns® Bed Frames

WeCare™ Bed

9. 



Plug-in power cord to power source and raise the bed

frame. Note:

Install bed panels per the following instructions.

Installation Of Head and Foot Panels

Refer to Bed Panel Installation Sheet for more

Tools required: #2 Phillips screwdriver

Head Panel Installation:

1. Head panel has label on back.

2. 

3. 



4. Install head panel brackets with four screws





brackets into bed sockets.

5. 

Frame-Mounted Foot Panel Installation:

1. Foot panel does not have label on back. Foot



control was ordered.

2. 

3. 



4. Install the foot panel brackets with four screws





into bed sockets.

5. 

Final Assembly Step for Head Panel and Frame-

Mounted Foot Panel:

1. Insert head and foot panel as shown with

mounting hardware facing head of the bed



2. Tighten all screws with panels in place.

3. Panels should slip in and out of their sockets



Figure 15

Head Panel

Bracket-10.5"

Foot Panel

Bracket-6.9"



Figure 16

Figure 17

Figure 14

Joerns® Bed Frames

WeCare™ Bed

IV Sockets

Joerns®

standard equipment. There are two sockets at head end



are used with Joerns IV poles and most ½" IV poles.

Operation





operate the bed.

Warning: Possible Injury or Death. This bed should

not be operated (control the movements of the bed



have the cognitive skills to understand the information

in the owner’s manual or cannot understand and

perform the proper operation of the bed. This bed



Warning: Possible Injury Or Death. Do not allow

children or pets under or near the bed. Do not operate



Roll in Low Lock System

1. To keep bed from rolling when in the lowest





2. Standard caster set comes with two locking

casters placed at opposing corners of bed.

Mobile

Position

Locked

Position

Swivel

Casters

Roll in

Low Lock



 

(casters must

be locked in



Head &

Foot (in low

position



Caution: Be careful not to damage power cord when







Caution:





when transporting bed.

Caution: 

from service until repairs are performed.

Figure 18

IV Socket

Pendant Operation



Back Operation

1. Push button to raise back

2. Push button to lower back

Knee Operation

3. Push button to raise knee

4. Push button to lower knee

Auto Contour Operation

5. Push button to raise

back and knee

6. Push button to lower

back and knee

Bed Height Operation

 Push button to raise bed

 Push button to lower bed

Figure 19

Figure 20

Warning: Possible Injury. Before leaving the bed



position. Never leave an unlocked bed unattended.

Warning: Possible Injury.

in the locked position before allowing the resident to

enter or exit the bed.

Joerns® Bed Frames

WeCare™ Bed

Servicing

Service parts list available upon request. The actuators

and control box contain no serviceable items.





Warning: Possible Shock Hazard. Unplug



maintenance or service to control box.

Warning: Possible high temperature. Prior to



component has cooled to room temperature.

Power Cord





1. 

damaged. If power cord needs replacement due to



has been replaced.

Actuator and Control Box Information



 

 

 

 

 

Note: The actuators and control box contain no







if bed is overloaded or constrained from movement.

To Remove Control Box

1. 





2. 

3. Unplug all actuator cables and pendant control



4. Remove the three fasteners securing the control



5. 

Actuator and Control Box Troubleshooting



with the following steps:

1. 



2. Switch pendant with a new one or one from a bed



3. 



Figure 22

Figure 21

1 2 3 4 H

Power Cord Port

Figure 23

Joerns® Bed Frames

WeCare™ Bed

To Remove Actuator

Recommended Tools: Screwdriver, Hammer, Punch

1. 

2. Tip bed on its side or upside down to replace hi-lo

actuators.

3. Unplug actuator cable from actuator.

4. 

screwdriver to remove clip on each pin.

5. 

and punch to tap out the pins.

6. 

 

making note of the following two important items:

• 

Back and hi-lo actuators also include washers.

Note: Ensure all hardware is re-installed in the same

locations.

To Remove AC Power Cord

Recommended Tools: Small Screwdriver, Masking

Tape, Cable Ties

1. Raise bed to maximum height if possible.

2. Unplug power cord from wall.

3. 

Tape remaining cables in their original position. It









Warning: Possible Shock Hazard.





to check condition of power cord on a regular basis.



4. 

5. 







connects to control box until plug comes out.

6. Plug replacement cord into control box until it

latches.

 

position as original routing.

 Replace cable ties along with cables in their

original position and routing to the control box.





Troubleshooting



with the following steps:

Event Possible Remedies

Bed not

responding

to pendant

control

1. 

inserted with cables secured.





2. 

connected and secure.

3. 

power source and control box

green light is illuminated

4. Thermal overload condition. This

should self-correct in 2 minutes





5. 

and clear of obstructions

6. If these steps fail to resolve the





Back sleep

surface or

knee surface

does not

raise or lower

1. Ensure the actuator pins and





2. 



the correct location.

Bed moves

across the



height

1. 

2. 



Note: Electrical damage can occur if a non-approved



To Maximize Service Life

1. Keep the bed clean.

2. 

discrepancies or problems to Joerns Healthcare



3. 











appropriate service parts.

4. Make sure each inspection includes the underside

of the bed frame and mattress support platform.



loose fasteners.

Joerns® Bed Frames

WeCare™ Bed

5. 









6. 







 

attachment points and ensure all related pins are





if required.

 

The recommended lubricant is Joerns-approved





9. 

excessive bending of cable. Avoid dropping or



life.

Cleaning

Caution:



Caution:



to the corrosion of steel components or hardware.



the bed with a damp cloth soaked in clean water and







of critical components. Failure to follow the above







®

well-wrung cloth. Excess water in or on electrical parts

can damage these components.

Do not submerge the pendant in liquid.





and warm water. Read and follow all label instructions

on cleaning products.

Other suggested cleaners:

• 

• 



• 



• 





cleaning with furniture polish or lemon oil. Laminate





Maintenance and Inspection

Information





basis.









cables.







End of Life Disposal

• 

• 

To prevent possible harm to the environment or human





material resources.

Joerns® Bed Frames

WeCare™ Bed

Accessories

Accessory Weights

















Warning: Possible Injury Or Death. 







Baseboard Bumper

Recommended Tool: Rubber mallet

1. 

2. 





Mattress Stops

Warning: Possible Injury. 



used with mattress that compresses to less than 1.5

inches under load.

Warning: Possible Injury.

the entire width between side stops. Failure to do so



Tools Required: #2 Phillips screwdriver

1. Locate the screws at each corner of the inside

tube at the foot end of the screws mattress support



2. Remove the screws using the #2 Phillips

screwdriver; do not discard the screws.

3. Position and insert the mattress stops in the



removed in step 2.

4. Locate the screws in the holes in each corner of

the inside tube at the head end of the mattress

support platform; one per side.

5. Remove the screws using the #2 Phillips

screwdriver; do not discard the screws.

6. Position and insert the mattress stops in the holes

provided. Reinstall the screws removed in step 5.

Figure 25

Figure 24

Figure 26

Figure 27

Joerns® Bed Frames

WeCare™ Bed

Bed Transport Bar (Figure 28)

1. 



onto its casters. Note:

designed for use as resident/patient transport



warnings related to bed transport bar and follow all

instructions below.

2. Install bed transport bar according to supplied





3. 



Pushing up or attempting to use transport bar to





loss of control of bed.

4. 







the bed. Never use bed transport bar to move

bed on a slope that exceeds ANSI and/or ADA



Figure 28

Figure 29

Trapeze And Trapeze Adapter

Warning: Possible Injury Or Death. Improper







Warning: Possible Injury Or Death. Follow the









or death.

Warning: Possible Injury Or Death. A minimum of





lowest position. Failure to do so could damage the





Trapeze (Figure 29)

1. ®



2. 

manufacturer’s directions included with



Joerns® Bed Frames

WeCare™ Bed

Trapeze Adapter (Figure 30)

1. 





related to this option and follow all instructions

below.

2. 





3. 



instructions.

4. 

positions to ensure proper clearance and





low operating height.

5. 

accordance with instructions from a healthcare



6. Do not exceed the maximum load condition listed

on installation instructions.

Figure 31

Figure 30

Drainage Bag Holder (Figure 31)

Warning: Possible BioHazard.

the drain bag manufacturer’s installation and use

instructions. Failure to do so could result in a bag



Warning: Possible Injury Or Death.



the bed user to function. Do not allow items attached





damaged. Exercise particular caution when the bed is

moved to its lowest position as items attached to the





Warning: Possible Injury Or Death. Make sure items

hung on this holder have proper clearance and are not

pinched or caught during bed adjustment. Failure to do



1. The drainage bag holder is designed as an

attachment point for items such as urine collection

bags. Make sure items attached to holder are



warnings related to the drainage bag holder and

follow all instructions below.

2. Install the drainage bag holder and attach items

to the holder according to supplied instructions. If



for instructions.

3. It is important to operate all bed functions through

their entire ranges to ensure that items attached

to the holder have proper clearance and are not

pinched or caught.

4. 



bed functions through their full ranges to ensure

that items attached to the holder have proper

clearance and are not pinched or caught.

5. 

and must be below bed user to function. Do not

allow items suspended from the holder to rest on







Joerns Healthcare Warranty Program

for Joerns® WeCare™ Bed Frame

United States

2430 Whitehall Park Dr. Ste 700

Charlotte, NC 28273

(P) 800.826.0270

(F) 800.457.8827

Canada

35 Consortium Court

London, ON Canada N6E 2S8

(P) 866.546.1151

(F) 519.451.8662

United Kingdom and

Other Countries

+44 (0)344 811 1158

Netherlands

+31 (0)88 2080200

Joerns®





service.



electrical components.

Steel structural components on beds are covered





1 of

the product.





accordance with user and service instructions is not

covered.







Parts

Joerns beds contain various parts that wear from













Joerns Healthcare to be defective.









be returned for inspection at the customer’s expense.



Service



Maintenance Department with assistance from the

Joerns Healthcare Product Service Department.



the customer’s expense.





Joerns Healthcare Product Service Department can





the equipment.

1

Manufactured By:

Joerns Healthcare LLC

2100 Design Rd. Ste 100

Arlington, TX 76014

Joerns WeCare Full-Electric Bed Owner's manual

Joerns WeCare Full-Electric Bed Owner's manual

Joerns WeCare Full-Electric Bed Owner's manual

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