USER MANUAL & WARRANTY
Dear Customer!
Bio-Textima® bedding company would like to thank you for your recent purchase of a VitalWOOD®
mattress with AWS-Technology® inside.
This warranty card applies to VitalWOOD® Aspiro mattresses.
Bio-Textima® guarantees the replacement or repair of your mattress if, in normal use, either piece fails
to meet our high standards for quality and workmanship. Be aware that body indentations are a normal
occurrence in new mattresses (up to 3 cm) and indicate the upholstery layers are conforming to your
body's contours. Please carefully read the guidelines below, to get acquainted with regulations apply
to your VitalWOOD® mattress.
Please pay attention that VitalWOOD Masterpiece mattresses include materials in their purest state.
These raw materials can be compressed easily by body weight. This phenomenon is normal and does
not have an effect on your comfort. To keep your mattress in good condition, turn and rotate it
frequently.
What is Inside?
VitalWOOD® mattresses consist of the finest green and /or natural and/or organic materials (as organic
cotton, organic wool, horsehair etc.) for support your comfort on a high level. Inside of a VitalWOOD®
mattress the wooden coil springs constitute a system (AWS Technology™) to grant excellent support
for the spine. Thanks to the finest materials and AWS-Technology™ there are some directions that
must be observed for being sure: you can enjoy peaceful nights for long years.
How do I carry or move my mattress?
Two people should normally carry your VitalWOOD mattress flat on its side. It’s easier to handle and
less likely to get damaged. Don’t bend your mattress under any circumstances. Bending may damage
the wooden spring unit. Flex rather than bend the mattress when going through doorways, but you
can bend the corners when putting on fitted sheets. Always use the handles for moving or carry the
mattress.
How can I clean my mattress?
DON’T use cleaning fluids on your mattress. The chemicals may damage some of the materials. Always
use dry cleaning technologies. Before using a cleaning material or process always make a try on a not
visible part of the mattress. Please do not use steam-based cleaning processes, because they may
damage the spring system.
WARNINGS!
• Never penetrate the mattress with sharp objects.
• The total body weight limitation for a single mattress is 140 kg, when body weight is
distributed across the entire surface of the mattress.
• Do not expose this mattress to heaters, stoves, or other heat sources.
• Place and use the mattress on an even surface that completely supports every part of the
mattress.
• Do not make the mattress wet. If you realize wet on the surface of the mattress, wait until it
is totally dry. VitalWOOD® mattresses consist of that kind of raw materials, which can be
molded if the mattress is not able to dry. Any liquids, water or other fluids may damage inner
parts causing materials to compress. Bio-Textima® recommends that you protect your
mattress from water and other liquids with a waterproof fabric.
• Do not stand or jump on the mattress as this may cause damage to the inner parts deep
inside the mattress and may nullify your warranty.
• VitalWOOD® mattresses have natural ventilation, but high level of humidity can damage the
mattress if air circulation is blocked. Do not built in the mattress into a totally closed
bedframe.
• Using of foundation is possible but ensure air circulation is vital. Take out your mattress from
bed or from the foundation once per week and let it ventilate.
• DO rotate your mattress as needed (min. once/ months), this will promote even wear.
• DO keep your bedding clean. Stains, soiling, fluid penetration or other signs of abuse may
void the warranty and make your bedding ineligible for repair or replacement.
• DON’T smoke in bed. This is a common cause of fatal fires. VitalWOOD® mattresses are not
fire or open flame retardant.
WARRANTY
Because we strongly believe in the quality, design, and craftsmanship of our products, Bio-Textima®
products are warranted against manufacturing defects in workmanship and material. If you observe a
defect, contact with your VitalWOOD® dealer, from which you purchased the mattress.
In either case, you must, within the duration of the warranty, provide the original law tags, proof of
purchase (including date of purchase) and be the original purchasing consumer. If defective in
workmanship or material, your Bio-Textima® mattress will be repaired or replaced (at our option) with
charges.
All other claims including incidental or consequential damages are precluded. If identical materials are
not available at the time of repair or replacement, the manufacturer reserves the right to substitute
materials of comparable quality.
This warranty begins on the day you purchase your VitalWOOD® mattress.
Our limitless warranty against manufacturing defects is for 7 years. Bio-Textima® does not provide any
reuse of wooden springs, after other raw materials would wear out. If your sleep set is repaired or
replaced, this warranty will not be renewed or extended. This warranty gives you specific legal rights.
You may also have other rights, which vary from country to country or state to state.
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