Uniden TRU9565 Owner's manual

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1

Table of Contents

Welcome ....................................................................... 4

Accessibility .............................................................. 4

Installing the Phone .................................................... 5

Choosing the Best Location

...................................... 5

Installing the Battery

................................................. 6

Connecting the AC adapter

....................................... 7

To the base

........................................................... 7

To the charging cradle

(for multi-handset packs only)

......................7

Charging the Handset

............................................... 8

Connecting to the Phone Line

................................... 9

Testing the Connection

........................................... 10

Changing the dial mode

..................................... 11

Installing the Belt Clip

............................................. 11

Expanding Your Phone

........................................... 12

Adding accessory handsets

...............................12

Registering accessory handsets

........................12

Wall Mounting the Base

.......................................... 13

Getting to Know Your New Phone ........................... 15

Features .................................................................. 15

Terminology Used in this Manual

............................ 16

Manual Conventions

............................................... 16

Parts of the Handset

............................................... 17

Parts of the Base

.................................................... 18

Using the Interface .................................................... 19

Reading the Handset Display

................................. 19

Using the Four-way Function Key

........................... 20

Using the Handset Menu

........................................ 20

Entering Text from Your Handset

............................ 21

Basic Setup ................................................................ 22

Selecting a Language

............................................. 22

Activating Personal Ring

......................................... 23

Activating the Key Touch Tone

................................ 23

Setting Up the Phonebook and Speed Dial ............. 24

Creating Phonebook Entries

................................... 24

Finding a Phonebook Entry

..................................... 25

Editing an Existing Phonebook Entry

...................... 25

Storing Caller ID or Redial Numbers in the

Phonebook ................................................. 26

Deleting a Single Phonebook Entry

........................ 26

Deleting all Phonebook Entries

............................... 26

Copying Phonebook Entries to Another Handset

.... 27

Programming Base One-touch Dial Numbers or

Speed Dial Numbers

.................................. 28

2

Customizing Your Handsets ..................................... 29

Changing the Handset Banner

................................ 29

Selecting a Ring Tone

............................................. 29

Activating AutoTalk

.................................................. 30

Activating Any Key Answer

..................................... 30

Using Your Phone ...................................................... 31

Making a Call from the Handset Phonebook

.......... 32

Chain dialing from the phonebook

...................... 32

Making a Call from the Base

................................... 33

With the one-touch dial keys

.............................. 33

With the base speed-dial keys

...........................33

Switching to the Handset Speakerphone

During a Call

............................................... 33

Using Caller ID, Call Waiting, and Redial Lists ....... 34

Using the Caller ID List

.......................................... 34

Making a Call from a Caller ID Record

................... 34

Seven-digit dialing

.............................................. 35

Deleting Caller ID Numbers

.................................... 35

Using Call Waiting

................................................... 36

Redialing a Number

................................................ 36

Deleting a Redial Record

........................................ 36

Adjusting the Ringer, Earpiece and

Speaker Volume ............................................. 37

Adjusting the Ringer Volume

................................... 37

Muting the Ringer (One call only)

........................... 37

Adjusting the Earpiece Volume

............................... 37

Adjusting the Speaker Volume

................................ 38

Adjusting the Audio Tone

........................................38

Finding a Lost Handset ............................................. 39

Using Hold, Conference and Transfer ..................... 39

Placing a Call on Hold

............................................. 39

Conferencing ........................................................... 39

Transferring a Call

................................................... 40

Answering a transferred call

............................... 40

Using Special Features ............................................. 41

Privacy Mode (Handset only)

.................................. 41

Using the Intercom

.................................................. 41

Making an intercom page

................................... 41

Answering an intercom page

.............................. 42

Muting the Microphone

........................................... 42

Using a Voice Mail Service

..................................... 43

Setting the voice mail signaling tone

.................. 43

Programming one-touch voice mail access

........ 44

Resetting the voice message waiting indicator

..45

Tone Dialing Switch Over

........................................ 45

Installing the Optional Headset

............................... 45

3

Precautions! .............................................................. 53

Rechargeable Nickel-Metal-Hydride

Battery Warning

......................................... 53

Important Safety Instructions

................................. 53

The FCC Wants You To Know

................................ 54

Radio interference

............................................. 55

Cordless telephone privacy

................................ 55

I.C. Notice

............................................................... 55

Terminal equipment

............................................ 55

Radio equipment

................................................ 55

One Year Limited Warranty ....................................... 56

Index ......................................................................... 57

Maintenance ............................................................... 46

Specications .......................................................... 46

Battery Information

.................................................. 46

Battery life

..........................................................46

Low battery alert

................................................ 47

Cleaning the charging contacts

.......................... 47

Battery replacement and handling

..................... 47

Power Failures

........................................................ 47

Troubleshooting ........................................................ 48

Common Issues

...................................................... 48

Resetting the Handset

............................................ 50

Resetting the Handset Without the Base

................ 50

Changing the Handset to Base Code

..................... 51

Changing the Line Mode for Multiple Extensions

.... 51

Traveling Out of Range

........................................... 51

Liquid Damage

........................................................ 52

4

Welcome

Thank you for purchasing a Uniden Multi-Handset phone.

Note: Illustrations in this manual are used for explanation purposes. Some illustrations in this manual may differ

from the actual unit.

As an Energy Star

®

Partner, Uniden has determined that this product or product models meets

the Energy Star

®

guidelines for energy efciency. Energy Star

®

is a U.S. registered mark.

Uniden is a registered trademark of Uniden America Corporation.

Accessibility

Uniden provides a customer service hotline for accessibility questions. If you have a disability and need customer

service assistance or if you have any questions about how Uniden’s products can accommodate persons with

disabilities, please call the accessibility voice/TTY line: 1-800-874-9314.

Our customer care hours as well as accessibility information can be found on our website, www.uniden.com, under

the “Accessibility” link. If your call is received outside of our business hours, you can leave us a message and we will

call you back.

May be covered under one or more of the following U.S. patents:

4,797,916

5,426,690 5,491,745 5,493,605 5,533,010 5,574,727 5,581,598 5,650,790

5,660,269 5,663,981 5,671,248 5,717,312 5,732,355 5,754,407 5,758,289 5,768,345

5,787,356 5,794,152 5,801,466 5,825,161 5,864,619 5,893,034 5,912,968 5,915,227

5,929,598 5,930,720 5,960,358 5,987,330 6,044,281 6,070,082 6,076,052 6,125,277

6,253,088 6,314,278 6,321,068 6,418,209 6,618,015 6,671,315 6,714,630 6,782,098

6,788,920 6,788,953 6,839,550 6,889,184 6,901,271 6,907,094 6,914,940 6,940,867

6,953,118 7,023,176 7,030,819 7,146,160

7,203,307 7,206,403

Other patents pending.

5

Installing the Phone

6

Installing the Phone

Choosing the Best Location

When choosing a location for your new phone, here are some important guidelines you should consider:

Note: For maximum range:

Keep both the base and handset antennas free of obstruction.

When the handset is not in use, place the handset in an upright position.

Metal and reinforced concrete may affect cordless telephone performance.

•

PLACE YOUR BASE

Near an AC outlet and

a telephone wall jack.

• Microwave ovens

• Refrigerators

• TVs

• Other electronics

• Direct sunlight

• Extreme temperatures

• Fluorescent

lighting

• Personal computers

• Wireless LAN

equipment

• Dust

• Excessive

moisture

• Other cordless

telephones

• Areas with

a lot of

background

noise

• Shock

• Vibration

In a centrally-located

open area.

TRY TO AVOID

• TVs

• Other electronics

• Direct sunlight

• Extreme temperatures

• Personal computers

• Wireless LAN

equipment

• Dust

• Excessive

moisture

• Areas with

a lot of

background

noise

• Shock

• Vibration

5

6

Installing the Phone

Installing the Battery

Use only the Uniden BT-446 rechargeable battery pack supplied with your cordless telephone.

Locate the battery pack,

battery cover and the

handset.

Push the battery pack

connector in firmly. (You

should hear it click into

place.) Gently tug on the

battery wires to make

sure the connection is

secure.

Place the cover over the

battery compartment

and slide it up into

place.

Line up the red and black wires on

the battery pack connector with

the sticker in the handset’s battery

compartment.

Battery

pack

Battery

cover

Handset

Locate the battery pack,

battery cover and the

handset.

Push the battery pack

connector in firmly. (You

should hear it click into

place.) Gently tug on the

battery wires to make

sure the connection is

secure.

Place the cover over the

battery compartment

and slide it up into

place.

Line up the red and black wires on

the battery pack connector with

the sticker in the handset’s battery

compartment.

Battery

pack

Battery

cover

Handset

7

Installing the Phone

8

Connecting the AC adapter

To the base

To avoid risk of re and shock, only use the Uniden PS-0009 AC adapter with the base.

To the charging cradle (for multi-handset packs only)

Use only the Uniden PS-0007 AC adapter with the charging cradle.

Connect the AC adapter to the

DC IN 9V jack on the bottom

of the base.

Connect the AC

adapter to a

standard 120V

AC wall outlet.

Route the cord

through the

molded wiring

channel.

Don’t put any power cord where it people might trip

over it or step on it. If a power cord becomes chafed

or worn out, it can create a fire or electrical hazard.

Connect the AC adapter to the

DC IN 9V jack on the bottom

of the base.

Connect the AC

adapter to a

standard 120V

AC wall outlet.

Route the cord

through the

molded wiring

channel.

Don’t put any power cord where it people might trip

over it or step on it. If a power cord becomes chafed

or worn out, it can create a fire or electrical hazard.

Place the cord

through the molded

wiring channel.

Connect the AC

adapter to a

standard 120V

AC wall outlet.

Place the cord

through the molded

wiring channel.

Connect the AC

adapter to a

standard 120V

AC wall outlet.

7

8

Installing the Phone

Charging the Handset

Place the handset in the base

cradle with the display facing

forward.

If you have an accessory handset,

place it in the charging cradle with

the display facing forward.

Make sure that the

charge/in use LED

illuminates when the

handset is seated.

What if the charge/in use LED or charge

LED doesn’t light up?

Reseat the handset; make sure the contacts

on the bottom of the handset are lined up

with the contacts in the cradle.

Check the AC adapter connection.

Make sure you are not using an outlet that’s

controlled by a wall switch.

Make sure that the charge

LED illuminates when the

handset is seated.

Charge your handset at least 15 to 20 hours before plugging into the phone line.

Place the handset in the base

cradle with the display facing

forward.

If you have an accessory handset,

place it in the charging cradle with

the display facing forward.

Make sure that the

charge/in use LED

illuminates when the

handset is seated.

What if the charge/in use LED or charge

LED doesn’t light up?

Reseat the handset; make sure the contacts

on the bottom of the handset are lined up

with the contacts in the cradle.

Check the AC adapter connection.

Make sure you are not using an outlet that’s

controlled by a wall switch.

Make sure that the charge

LED illuminates when the

handset is seated.

Charge your handset at least 15 to 20 hours before plugging into the phone line.

9

Installing the Phone

10

Connecting to the Phone Line

Make sure that the battery pack is fully charged.

Connect the

telephone

cord to the

TEL LINE jack.

Connect the

telephone cord to a

telephone wall jack.

What if CHECK

TEL LINE

appears on the

handset display?

The telephone

cord may not be

connected

correctly. Check

the telephone

cord connection.

Do you have DSL or any high-speed Internet service

delivered through your phone line?

Try putting a DSL lter between the base and the wall

jack. Without a lter, telephone-line-based Internet

services can interfere with standard phones.

Telephone cord

Telephone wall jack

DSL filter

9

10

Installing the Phone

Testing the Connection

Pick up the handset from the base and press [ /ash]. You should hear a dial tone, and the display should

show TALK.

What if I can’t hear a dial tone?

Check the telephone cord connection on the base.

What if the display doesn’t show TALK?

Check the battery pack connection in the handset.

Make sure the battery pack is fully charged.

Make sure the AC adapter cord is securely connected to the

DC IN 9V jack and a standard power outlet.

Try resetting the handset (see page 50).

Make a quick test call, and then press

[ ] to hang up.

What if there is a lot of static?

Check the sources of interference described in Choosing the

Best Location (see page 5): is the base near any of those?

What if the call doesn’t go through?

Try changing the dialing mode (see the next section).

Note: Make sure you can get a dial tone on any accessory handsets that were packaged with your phone.

•

11

Installing the Phone

12

Changing the dial mode

Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These

days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If

your phone company uses pulse dialing, you will need to change your phone’s dial mode. If you don’t get a dial tone

or can’t connect to the telephone network, please follow the steps below to modify your phone’s settings:

Press

[menu/select].

Select the GLOBAL SETUP menu, and then the DIAL MODE

submenu.

Scroll

[ ] to highlight PULSE.

Press

[menu/select]. You will hear a conrmation tone.

If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select TONE in step 2.

NOW YOU ARE READY TO USE YOUR PHONE!

1)

2)

3)

4)

Installing the Belt Clip

Insert the tabs on the sides of the belt clip into the holes on either side of the handset.

Press the belt clip down until it clicks into place. (Tug on the clip to make sure it’s secure.)

To remove the belt clip, gently pull the tabs out of the holes, then slide the belt clip off of

the handset.

11

12

Installing the Phone

Expanding Your Phone

Adding accessory handsets

Your phone supports a total of ten cordless handsets, including any that were supplied with your phone. You can

now place a fully-featured cordless handset anywhere AC power is available to connect the charging cradle.

Your phone is compatible with the TCX950 accessory handset.

For instructions on connecting the charging cradle, see page 7.

If you purchase any accessory handsets separately, you must register the handsets to the base before you can

use them. (Accessory handsets that come packaged with a base are already registered to that base.)

Registering accessory handsets

When charged, registered handsets display a handset ID number. Handsets that have not been registered display:

↔

To register a TCX950 accessory handset:

Charge the handset for 15-20 hours.

Place the handset in the base cradle for about thirty seconds. HANDSET REGISTERING will appear in the LCD.

When the handset has registered to the base, the LCD will display REGISTRATION COMPLETE then show the

handset ID number.

If REGISTRATION FAILED appears in the LCD, please try these steps again.

Note: If a handset has ever been registered to a base, you must reset the handset before you can register it to a

new base. See Resetting the Handset on

page 50.

•

1)

2)

3)

13

Installing the Phone

14

Wall Mounting the Base

This phone can be mounted on any standard telephone wall plate.

Route the AC adapter

and the telephone

cord through the

hole of the wall

mount bracket.

Line up the four tabs on the wall

mount bracket (two at the top and two

at the bottom) with the four notches

on the bottom of the base. Slide the

bracket into place.

Plug the telephone cord into the wall jack.

Hook both sides of the telephone cord into

the larger notch OR tuck the excess cord

into the open space in the bracket.

Connect the AC adapter

and the telephone cords

as shown on pages 7 and

9. Remember to route the

AC adapter cord through

the channel.

Hook the AC adapter

cord into the smaller

notch at the bottom

of the bracket, and

let the cord hang

below the bracket.

(Bottom of the base)

(To AC outlet)

13

14

Installing the Phone

Place the mounting

slots over the pins

on the wall plate.

Slide the base

down to lock it

into place.

Wall plate

At the bottom of the base, lift up on

the release latch between the two

bottom tabs and push the bracket up.

Removing the wall-mount bracket

(To AC outlet)

Release latch

Note: Mounting the phone directly on the wall

Be sure the wall is capable of supporting the weight

of the phone, and use the proper type of anchoring

device for the wall material.

Insert two #10 screws (minimum length of 1

3

/

8

inches, not supplied) into the wall, 3

15

/

16

inches

apart.

Leave the screw heads

1

/

8

inch away from the wall to

allow room for mounting the phone.

Align the mounting slots over the screws and slide

the base down into place as shown above.

•

15

Getting to Know Your New Phone

16

Getting to Know Your New Phone

Features

5.8GHz FHSS expandable system

Expands up to 10 handsets

Voice Message Waiting Indicator

Caller ID/Call Waiting

Store 30 Caller ID numbers on each handset

Advanced phonebook features on handset:

Store 70 phonebook entries

Alphabetical search

Personalized ring by party (on handset)

Transfer single listing or entire phonebook

Store 10 speed-dial numbers on the base

Three one-touch dial keys on the base

•

Base keypad

Speakerphone on base & handset

7 ringer options on handset (3 tones/4 melodies)

Last 5 Number Redial on Handset;

Last Number Redial on Base

Bilingual menu displays

(for US models: English and Spanish,

for Canadian models: English and French)

Call transfer

Conferencing

Intercom

•

15

16

Getting to Know Your New Phone

Terminology Used in this Manual

Accessory

Handsets

Additional handsets that can register to the base, allowing you to add handsets without connecting another

phone line. This base supports a total of ten cordless handsets; see page 12 for compatible handsets.

Base The main part of the phone that connects to your phone line and lets you make and receive calls.

Charging

cradle

A cradle that comes with an accessory handset and charges the handset battery pack.

It connects to power but does not connect to a phone line.

CID

Caller ID is available from your telephone provider and is offered to users on a subscription basis.

With this service, you will be able to see the incoming caller information such as name and phone number.

CID/CW or

CIDCW

Caller ID with Call Waiting is available by subscription from your telephone provider.

With this service, you will be able to view incoming caller information while on a call with another user.

Global

Settings

Any settings that apply to all registered handsets and the base.

These features are available by selecting “GLOBAL SETUP” in the handset menu. Only one handset can

change global settings at a time, and you have to make sure the phone is not currently being used.

Standby

The handset and the base are not in use. (It doesn’t matter whether the handset is in the cradle: the

[ /ash]

or [ ] on the handset or [ ] on the base hasn’t been pressed, and there is no dial tone.)

Station Any registered handset or the base.

Talk A dial tone has been enabled, so you can dial and carry on a conversation with an outside party.

Manual Conventions

This manual uses several different type styles to help you distinguish between different parts of the phone:

Bold text with “[ ]” indicates a key or button on the phone

ALL CAPITALS indicates text on the display, such as menu options, prompts, and conrmation messages

lower case bold text indicates a status light on the phone

ALL CAPITALS BOLD indicates a connection jack on the base or charging cradle

•

17

Getting to Know Your New Phone

18

Twelve-key dial pad

[ ] key (down)

[ ] key (caller ID/right)

[menu/select] key

[ /mute] key

(messages/mute)

[ ] key (end call)

[#] key

[ ] key (speaker)

Microphone

Charging contacts

[ /tone] key

[ ] key (up)

new message LED

Earpiece

Display (LCD)

[clear/int’com] key

(clear/intercom)

[ ] key (phonebook/left)

[redial/pause] key

[ /flash] key (talk/flash)

Headset jack cover

Belt clip hole

Speakerphone

speaker and ringer

Battery compartment

Parts of the Handset

17

18

Getting to Know Your New Phone

[flash] key

[ ] key and LED (speaker)

[volume ] key (up)

[volume ] key (down)

[redial] key

[pause] key

[mem 2] key

[mem 1] key [mem 3] key

[mem] key

[mute] key

[int'com] key (intercom)

Speaker

Charging

contacts

charge/in use LED

[#] key

Microphone (on bottom)

[ /tone] key

[ voice mail] key and LED

Parts of the Base

19

Using the Interface

20

Using the Interface

Reading the Handset Display

Handset ID and banner

Number of new

Caller ID calls received

Call duration

In standby During a call

The ringer off icon indicates that the ringer is turned off.

The voice mail icon appears when you have messages waiting in your voice mailbox.

The privacy icon appears when the Privacy Mode is turned on.

The speaker icon appears when the speaker phone is in use.

The mute icon appears while the microphone is muted.

The battery icon indicates the handset battery status: full, medium, low, and empty.

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