Whirlpool W10167111A User manual

Brand: Whirlpool

Model: W10167111A

Type: User manual

This manual is also suitable for

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,

please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.

In Canada, visit our website at www.whirlpool.ca or call us at 1-800-807-6777.

You will need your model and serial number located on the inside wall of the refrigerator compartment.

REFRIGERATOR SAFETY

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY .......................1

INSTALLATION INSTRUCTIONS............2

REFRIGERATOR USE..............................5

REFRIGERATOR CARE...........................8

TROUBLESHOOTING..............................9

ACCESSORIES.......................................11

WATER FILTER CERTIFICATIONS.......11

PERFORMANCE DATA SHEETS..........12

WARRANTY ............................................13

SEGURIDAD DEL REFRIGERADOR.....14

INSTRUCCIONES DE INSTALACIÓN...15

USO DE SU REFRIGERADOR...............18

CUIDADO DE SU REFRIGERADOR .....22

SOLUCIÓN DE PROBLEMAS................23

ACCESORIOS.........................................25

HOJA DE DATOS

DEL RENDIMIENTO ...............................26

GARANTÍA...............................................27

SÉCURITÉ DU RÉFRIGÉRATEUR........ 28

INSTRUCTIONS D'INSTALLATION...... 29

UTILISATION DU RÉFRIGÉRATEUR... 32

ENTRETIEN DU RÉFRIGÉRATEUR ..... 36

DÉPANNAGE.......................................... 37

ACCESSOIRES ...................................... 39

FEUILLES DE DONNÉES

SUR LA PERFORMANCE...................... 40

GARANTIE.............................................. 41

REFRIGERATOR USER INSTRUCTIONS

W10167111A

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can

happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

■ Remove packaging materials. Do not use sharp instruments,

rubbing alcohol, flammable fluids, or abrasive cleaners to

remove tape or glue. These products can damage the surface

of your refrigerator. For more information, see “Refrigerator

Safety.”

Proper Disposal of Your Old Refrigerator

IMPORTANT: Child entrapment and suffocation are not problems

of the past. Junked or abandoned refrigerators are still dangerous

– even if they will sit for “just a few days.” If you are getting rid of

your old refrigerator, please follow these instructions to help

prevent accidents.

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■ Plug into a grounded 3 prong outlet.

■ Do not remove ground prong.

■ Do not use an adapter.

■ Do not use an extension cord.

■ Disconnect power before servicing.

■ Replace all parts and panels before operating.

■ Remove doors from your old refrigerator.

■ Use nonflammable cleaner.

■ Keep flammable materials and vapors, such as gasoline,

away from refrigerator.

■ Use two or more people to move and install refrigerator.

■ Disconnect power before installing ice maker (on ice maker

kit ready models only).

■ Use a sturdy glass when dispensing ice (on some models).

WARNING

Suffocation Hazard

Remove doors from your old refrigerator.

Failure to do so can result in death or brain damage.

WARNING

Excessive Weight Hazard

Use two or more people to move and install

refrigerator.

Failure to do so can result in back or other injury.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator

for cleaning or service, be sure to protect the floor.

Always pull the refrigerator straight out when moving it.

Do not wiggle or “walk” the refrigerator when trying to move

it, as floor damage could occur.

Important information to know about glass shelves

and covers:

Do not clean glass shelves or covers with warm water when

they are cold. Shelves and covers may break if exposed to

sudden temperature changes or impact, such as bumping.

For your protection, tempered glass is designed to shatter

into many small, pebble-size pieces. This is normal. Glass

shelves and covers are heavy. Use special care when

removing them to avoid impact from dropping.

Location Requirements

To ensure proper ventilation for your refrigerator, allow for ¹⁄₂"

(1.25 cm) space on each side and at the top. When installing your

refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on

each side (depending on your model) to allow for the door to

swing open. If your refrigerator has an ice maker, allow extra

space at the back for the water line connections.

NOTES:

■ It is recommended that you do not install the refrigerator near

an oven, radiator, or other heat source. Do not install in a

location where the temperature will fall below 55°F (13°C).

■ Normal minimum cabinet cut-out width required for product

installation is 36" (91.44 cm). However, if the product is

placed against an extended wall and the ability to remove the

crisper pans is desired, an additional 18" (45.72 cm) of

cabinet width is required, so a total cabinet opening width of

54" (137.16 cm) is recommended.

Electrical Requirements

Before you move your refrigerator into its final location, it is

important to make sure you have the proper electrical

connection.

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded

electrical supply is required. It is recommended that a separate

circuit serving only your refrigerator be provided. Use an outlet

that cannot be turned off by a switch. Do not use an

extension cord.

NOTE: Before performing any type of installation, cleaning, or

removing a light bulb, turn the control (Thermostat, Refrigerator

or Freezer Control depending on the model) to OFF and then

disconnect the refrigerator from the electrical source. When you

are finished, reconnect the refrigerator to the electrical source

and reset the control (Thermostat, Refrigerator or Freezer Control

depending on the model) to the desired setting. See “Using the

Controls.”

Water Supply Requirements

Gather the required tools and parts before starting installation.

Read and follow the instructions provided with any tools listed

here.

TOOLS NEEDED:

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄"

(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.

Before purchasing, make sure a saddle-type valve complies with

your local plumbing codes. Do not use a piercing-type or ³⁄₁₆"

(4.76 mm) saddle valve which reduces water flow and clogs more

easily.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain

above freezing.

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as

gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

" (1.25 cm)

2" (5.08 cm)

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two

adjustable wrenches

■ ¹⁄₄" Nut driver

■ ¹⁄₄" Drill bit

■ Cordless drill

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Water Pressure

A cold water supply with water pressure of between 30 and

120 psi (207 and 827 kPa) is required to operate the water

dispenser and ice maker. If you have questions about your water

pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the

refrigerator needs to be between 30 and 120 psi (207 and

827 kPa).

If a reverse osmosis water filtration system is connected to your

cold water supply, the water pressure to the reverse osmosis

system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than

40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse

osmosis system. Remove the water filter. See “Water

Filtration System.”

If you have questions about your water pressure, call a licensed,

qualified plumber.

Connect Water Supply

Read all directions before you begin.

IMPORTANT: If you turn the refrigerator on before the water line

is connected, turn the ice maker OFF.

Connect to Water Line

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a ¹⁄₂" (12.70 mm) to 1¹⁄₄" (3.18 cm) vertical cold water

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from

the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower rear corner of refrigerator to

the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄"

(6.35 mm) O.D. (outside diameter) copper tubing. Be sure

both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" (6.35 mm) hole in the cold

water pipe you have selected.

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm)

drilled hole in the water pipe and that the washer is under the

pipe clamp. Tighten the packing nut. Tighten the pipe clamp

screws slowly and evenly so the washer makes a watertight

seal. Do not overtighten or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the

outlet end squarely as far as it will go. Screw the compression

nut onto outlet end with adjustable wrench. Do not

overtighten.

8. Place the free end of the tubing in a container or sink, and

turn ON the main water supply. Flush the tubing until water is

clear. Turn OFF the shutoff valve on the water pipe. Coil the

copper tubing.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do

not overtighten.

3. Use the tube clamp on the back of the refrigerator to secure

the tubing to the refrigerator as shown. This will help avoid

damage to the tubing when the refrigerator is pushed back

against the wall.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

6. The ice maker is equipped with a built-in water strainer. If

your water conditions require a second water strainer, install

it in the ¹⁄₄" (6.35 mm) water line at either tube connection.

Obtain a water strainer from your nearest appliance dealer.

A. Cold water pipe

B. Pipe clamp

C. Copper tubing

D. Compression nut

E. Compression sleeve

F. S hu toff valv e

G. Packing nut

A. Tube clamp

B. Copper tubing

C. Compression nut

D. Valve inlet

DEF

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. If the gray water tube supplied with the refrigerator is not long

enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed

in order to connect the water tubing to an existing household

water line. Thread the provided nut onto the coupling on the

end of the copper tubing.

NOTE: Tighten the nut by hand. Then tighten it with a wrench

two more turns. Do not overtighten.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

Style 3

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. Thread the provided nut onto the water valve as shown.

NOTE: Tighten the nut by hand. Then tighten it with a wrench

two more turns. Do not overtighten.

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

Complete the Installation

1. Plug into a grounded 3 prong outlet.

2. Flush the water system. See “Prepare the Water System” or

“Water and Ice Dispensers.”

NOTE: Allow 24 hours to produce the first batch of ice. Allow

3 days to completely fill ice container.

REFRIGERATOR USE

Using the Controls

For your convenience, your refrigerator controls are preset at the

factory. When you first install your refrigerator, make sure that the

controls are still preset. The Refrigerator Control and the Freezer

Control should both be set to the “mid-settings.”

IMPORTANT:

■ Your product will not cool when the REFRIGERATOR Control

is set to OFF.

■ The Refrigerator Control adjusts the refrigerator compartment

temperature. The Freezer Control adjusts the freezer

compartment temperature.

■ Settings to the left of the mid-setting make the temperature

less cold. Settings to the right of the mid-setting make the

temperature colder.

■ Wait 24 hours before you put food into the refrigerator. If you

add food before the refrigerator has cooled completely, your

food may spoil.

NOTE: Adjusting the Refrigerator and Freezer Controls to a

higher (colder) than recommended setting will not cool the

compartments any faster.

A. Refrigerator water tubing

B. Nut (provided)

C. Bulb

D. Coupling (purchased)

E. Ferrule (purchased)

F. N ut (purch a sed)

G. Household water line

A. Bulb

B. Nut (provided)

A B C D E F G

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

Refrigerator

off

colder

234

Freezer

cold

colder

234

Adjusting Controls

NOTE: Give the refrigerator time to cool down completely before

adding food. It is best to wait 24 hours before you put food into

the refrigerator. The settings indicated in the previous section

should be correct for normal household refrigerator usage. The

controls are set correctly when milk or juice is as cold as you like

and when ice cream is firm.

■ Slide the control one setting to the right to make the

compartment colder.

■ Slide the control one setting to the left to make it less cold.

If you need to adjust temperatures in the refrigerator or freezer,

use the settings listed in the chart below as a guide. Wait at least

24 hours between adjustments.

Disabling Sounds

■ To turn off all dispenser and control sounds, press and hold

ICE and FILTER at the same time for 3 seconds.

■ To turn all sounds back on, press and hold ICE and FILTER at

the same time for 3 seconds again.

NOTE: The display screen on the dispenser control panel has a

backlight, which will turn off automatically when the control

buttons have not been used for 30 seconds or more. When the

backlight is off, the first press of a control button will only

reactivate the backlight, without changing any settings. Within

30 seconds after the backlight has been reactivated, additional

presses of control buttons will change the applicable settings.

Convertible Drawer Temperature Control

The control can be adjusted to properly chill meats or vegetables.

The air inside the pan is cooled to avoid “spot” freezing and can

be set to keep meats at the National Livestock and Meat Board

recommended storage temperatures of 28° to 32°F (-2° to 0°C).

The convertible vegetable/meat drawer control comes preset at

the lowest meat setting.

To store meat:

Set the control to one of the three MEAT settings to store meat at

its optimal storage temperature.

To store vegetables:

Set the control to VEG to store vegetables at their optimal

storage temperatures.

NOTE: If food starts to freeze, move the control to the left (less

cold). Remember to wait 24 hours between adjustments.

Crisper Humidity Control

(on some models)

You can control the amount of humidity in the moisture-sealed

crisper. Adjust the control to any setting between LOW and

HIGH.

LOW (open) for best storage of fruits and vegetables with skins.

HIGH (closed) for best storage of fresh, leafy vegetables.

Chilled Door Bin

(on some models)

Cool air from the freezer is directed to the refrigerator door bin

directly beneath the vents.

NOTE: The dairy compartment and can rack are not associated

with the Chilled Door Bin feature.

Chilled Door Bin Control

The chilled door bin control is located on the left-hand side of the

refrigerator compartment.

■ Slide the door chill control to the left to reduce the flow of

cold air to the bin and make it less cold.

■ Slide the door chill control to the right to increase the flow of

cold air to the bin and make it colder.

Water and Ice Dispensers

(on some models)

Depending on your model, you may have one or more of the

following options: the ability to select either crushed or cubed

ice, a special light that turns on when you use the dispenser, or a

lock option to avoid unintentional dispensing.

NOTES:

■ The dispensing system will not operate when the freezer door

is open.

■ After connecting the refrigerator to a water source, flush the

water system. Use a sturdy container to depress and hold the

water dispenser lever for 5 seconds, then release it for

5 seconds. Repeat until water begins to flow. Once water

begins to flow, continue depressing and releasing the

dispenser lever (5 seconds on, 5 seconds off) for an

additional 2 minutes. This will flush air from the filter and

water dispensing system. Additional flushing may be required

in some households. As air is cleared from the system, water

may spurt out of the dispenser.

■ Allow 24 hours for the refrigerator to cool down and chill

water.

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm REFRIGERATOR Control

one setting higher

FREEZER too warm/

too little ice

FREEZER Control

one setting higher

REFRIGERATOR too cold REFRIGERATOR Control

one setting lower

FREEZER too cold FREEZER Control

one setting lower

A. Chilled door bin control

■ The display screen on the dispenser control panel has a

backlight, which will turn off automatically when the control

buttons have not been used for 30 seconds or more. When

the backlight is off, the first press of a control button will only

reactivate the backlight, without changing any settings.

Within 30 seconds after the backlight has been reactivated,

additional presses of control buttons will change the

applicable settings.

The Water Dispenser

IMPORTANT: Dispense enough water every week to maintain a

fresh supply.

To Dispense Water:

1. Press a sturdy glass against the water dispenser lever.

2. Remove the glass to stop dispensing.

The Ice Dispenser

Ice dispenses from the ice maker storage bin in the freezer when

the dispenser lever is pressed. The dispensing system will not

operate when the freezer door is open. To turn off the ice maker,

see “Ice Maker and Storage Bin.”

Your ice maker can produce both crushed and cubed ice. Before

dispensing ice, select which type of ice you prefer by pressing

the ICE button.

The display screen indicates which type of ice is selected.

For crushed ice, cubes are crushed before being dispensed. This

may cause a slight delay when dispensing crushed ice. Noise

from the ice crusher is normal, and pieces of ice may vary in size.

When changing from crushed to cubed, a few ounces of crushed

ice will be dispensed along with the first cubes.

To Dispense Ice:

1. Press the button to select the desired type of ice.

2. Press a sturdy glass against the ice dispenser lever. Hold the

glass close to the dispenser opening so ice does not fall

outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to

the lever in order to activate the ice dispenser. Pressing hard

will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.

NOTE: Ice may continue to dispense for up to 10 seconds

after removing the glass from the lever. The dispenser may

continue to make noise for a few seconds after dispensing.

The Dispenser Light (on some models)

When you use the dispenser, the light will automatically turn on.

If you want the light to be on continuously, you may choose either

ON or DIM. The display screen indicates which mode is selected.

ON: Press LIGHT to turn the dispenser light on.

DIM: Press LIGHT a second time to select DIM mode. The

dispenser light will remain on, but at a lower intensity.

OFF: Press LIGHT a third time to turn the dispenser light off.

The dispenser lights are LEDs that cannot be changed. If it

appears that your dispenser lights are not working, see

“Troubleshooting” for more information.

The Dispenser Lock (on some models)

The dispenser can be turned off for easy cleaning or to avoid

unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the

refrigerator, to the ice maker, or to the dispenser light. It simply

deactivates the dispenser controls and levers. To turn off the ice

maker, see “Ice Maker and Storage Bin.”

■ Press and hold LOCK for 3 seconds to lock the dispenser.

■ Press and hold LOCK a second time to unlock the dispenser.

The display screen indicates when the dispenser is locked.

Ice Maker and Storage Bin

Turning the Ice Maker On/Off

Style 1

To turn ON the ice maker, simply lower the wire shutoff arm.

To manually turn off the ice maker, lift the wire shutoff arm to the

OFF (arm up) position and listen for the click.

NOTE: Your ice maker has an automatic shutoff. As ice is made,

the ice cubes will fill the ice storage bin, and the ice cubes will

raise the wire shutoff arm to the OFF (arm up) position. Do not

force the wire shutoff arm up or down.

Style 2

The On/Off switch is located on the top right-hand side of the

freezer compartment.

To turn on the ice maker, slide the control to the ON (left) position.

To manually turn off the ice maker, slide the control to the OFF

(right) position.

CRUSHED CUBED

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

WARNING

ON DIM OFF

LOCKED UNLOCKED

NOTE: Your ice maker has an automatic shutoff. The ice maker

sensors will automatically stop ice production, but the control will

remain in the ON (left) position.

REMEMBER:

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

■ The quality of your ice will be only as good as the quality of

the water supplied to your ice maker. Avoid connecting the

ice maker to a softened water supply. Water softener

chemicals (such as salt) can damage parts of the ice maker

and lead to poor quality ice. If a softened water supply cannot

be avoided, make sure the water softener is operating

properly and is well maintained.

■ Do not use anything sharp to break up the ice in the storage

bin. This can cause damage to the ice container and the

dispenser mechanism.

■ Do not store anything on top of or in the ice maker or storage

bin.

Removing and Replacing Ice Storage Bin

Style 1

1. Pull the covering panel up from the bottom and then slide it

back toward the rear.

2. Lift the wire shutoff arm so it clicks into the OFF (up) position.

Ice can still be dispensed, but no more can be made.

3. Lift up the front of the storage bin and pull it out.

4. Replace the bin by pushing it in all the way or the dispenser

will not work. Push the wire shutoff arm down to the ON

position to restart ice production. Make sure the door is

closed tightly.

Style 2

1. Hold the base of the storage bin with both hands and press

the release button to lift the storage bin up and out.

NOTE: It is not necessary to turn the ice maker control to the

OFF (right) position when removing the storage bin. The

sensor cover (“flipper door”) on the left wall of the freezer

stops the ice maker from producing ice if the door is open or

the storage bin is removed.

2. Replace the storage bin on the door and push down to make

sure it is securely in place.

Water Filtration System

Water Filter Status Light (on some models)

The water filter status light will help you know when to change

your water filter. When the water filter status display changes

from “GOOD” to “ORDER,” this tells you that it is almost time to

change the water filter cartridge. Replace the water filter

cartridge when the water filter status display changes to

“REPLACE.” If water flow to your water dispenser or ice maker

decreases noticeably, change the filter sooner. The filter should

be replaced at least every 6 months depending on your water

quality and usage.

After changing the water filter, reset the status light by pressing

and holding the FILTER button for 3 seconds. The status light will

change from “REPLACE” to “GOOD” when the system is reset.

Changing the Water Filter

1. Press the eject button to release the filter from the base grille.

2. Pull the filter straight out.

3. Turn the cap counterclockwise to remove it from the filter.

IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

4. Align the ridge on the cap with the arrow on the new filter and

turn the cap until it snaps into place.

NOTE: You can run the dispenser without a filter. Your water

will not be filtered. Simply insert the cap all of the way into the

base grille and rotate the cap until it is firmly in place.

5. Remove the protective covers from the O-rings. Be sure the

O-rings are still in place after the covers are removed.

6. Push the filter into the base grille. The eject button will pop

back out when the filter is fully engaged.

7. Flush the water system. See “Water and Ice Dispensers.”

REFRIGERATOR CARE

Cleaning

Both the refrigerator and freezer sections defrost automatically.

However, clean both sections about once a month to avoid

buildup of odors. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any

odors formed in one section will transfer to the other. You must

thoroughly clean both sections to eliminate odors. To avoid odor

transfer and drying out of food, wrap or cover foods tightly.

Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or

after the system.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes,

concentrated detergents, bleaches or cleansers containing

petroleum products on plastic parts, interior and door liners or

gaskets. Do not use paper towels, scouring pads, or other harsh

cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a

mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water.

4. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is

particularly greasy or dusty, or there is significant pet traffic in

the home, the condenser should be cleaned every 2 to

3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille.

■ Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area

of the condenser.

■ Replace the base grille when finished.

5. Plug in refrigerator or reconnect power.

Changing the Light Bulbs

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace

the bulb with one of the same size, shape and wattage. On some

models, the dispenser light requires a heavy duty 10-watt bulb.

All other lights require a 40-watt bulb. Replacement bulbs are

available from your dealer.

1. Unplug refrigerator or disconnect power.

2. Remove light shield when applicable.

NOTE: To clean the light shield, wash it with warm water and

liquid detergent. Rinse and dry the shield well.

3. Remove light bulb and replace with one of the same size,

shape and wattage.

4. Replace light shield when applicable.

5. Plug in refrigerator or reconnect power.

TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Refrigerator Operation

The refrigerator will not operate

■ Power cord unplugged? Plug into a grounded 3 prong

outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker. If the problem continues,

call an electrician.

■ Are controls on? Make sure the refrigerator controls are on.

See “Using the Controls.”

■ New installation? Allow 24 hours following installation for

the refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting

will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its

high-efficiency compressor and fans. The unit may run even

longer if the room is warm, a large food load is added, doors are

opened often, or if the doors have been left open.

The refrigerator is noisy

Refrigerator noise has been reduced over the years. Due to this

reduction, you may hear intermittent noises from your new

refrigerator that you did not notice from your old model. Below

are listed some normal sounds with an explanation.

■ Buzzing - heard when the water valve opens to fill the ice

maker

■ Pulsating - fans/compressor adjusting to optimize

performance

■ Rattling - flow of refrigerant, water line, or from items placed

on top of the refrigerator

■ Sizzling/Gurgling - water dripping on the heater during

defrost cycle

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down

■ Water running - may be heard when water melts during the

defrost cycle and runs into the drain pan

■ Creaking/Cracking - occurs as ice is being ejected from the

ice maker mold.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

WARNING

The doors will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back in the correct

position.

The doors are difficult to open

■ Are the gaskets dirty or sticky? Clean gaskets with mild

soap and warm water.

The lights do not work

■ Is a light bulb loose in the socket or burned out? See

“Changing the Light Bulbs.”

■ Is the dispenser light set to OFF? The dispenser light will

operate only when the levers are pressed. If you want the

dispenser light to stay on continuously, set the dispenser light

to ON, or NIGHT LIGHT or AUTO or HALF or DIM. See “Water

and Ice Dispensers.”

■ Is the dispenser light set to NIGHT LIGHT or AUTO? If the

dispenser is set to the NIGHT LIGHT or AUTO mode, be sure

the dispenser light sensor is not blocked. See “Water and Ice

Dispensers.”

Temperature and Moisture

Temperature is too warm

■ New installation? Allow 24 hours following installation for

the refrigerator to cool completely.

■ Door(s) opened often or left open? Allows warm air to enter

refrigerator. Minimize door openings and keep doors fully

closed.

■ Large load of food added? Allow several hours for

refrigerator to return to normal temperature.

■ Controls set correctly for the surrounding conditions?

Adjust the controls a setting colder. Check temperature in

24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

■ Humid room? Contributes to moisture buildup.

■ Door(s) opened often or left open? Allows humid air to

enter refrigerator. Minimize door openings and keep doors

fully closed.

Ice and Water

The ice maker is not producing ice or not enough ice

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water

supply and turn water shutoff valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Ice maker turned on? Make sure wire shutoff arm or switch

(depending on model) is in the ON position.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice

production.

■ Large amount of ice recently removed? Allow 24 hours for

ice maker to produce more ice.

■ Ice cube jammed in the ice maker ejector arm?

Remove ice from the ejector arm with a plastic utensil.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure.

See “Water Supply Requirements” in either the Installation

Instruction booklet or the Use and Care Guide.

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

■ Water shutoff valve not fully open? Turn the water shutoff

valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure.

See “Water Supply Requirements.”

■ Questions remain regarding water pressure? Call a

licensed, qualified plumber.

Off-taste, odor or gray color in the ice

■ New plumbing connections? New plumbing connections

can cause discolored or off-flavored ice.

■ Ice stored too long? Discard ice. Wash ice bin. Allow

24 hours for ice maker to make new ice.

■ Odor transfer from food? Use airtight, moisture proof

packaging to store food.

■ Are there minerals (such as sulfur) in the water? A water

filter may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration

system needs additional flushing.

The ice dispenser will not operate properly

■ Freezer door closed completely? Close the door firmly. If it

does not close completely, see “The doors will not close

completely.”

■ Ice bin installed correctly? Be sure the ice bin is firmly in

position.

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice

production.

■ Ice stuck in the delivery chute? Use a plastic utensil to clear

the delivery chute.

■ Has the wrong ice been added to the bin? Use only cubes

produced by the current ice maker.

■ Has the ice melted around the auger (metal spiral) in the

ice bin? Empty the ice container. Use warm water to melt the

ice if necessary.

■ Is the ice dispenser stalling while dispensing “crushed”

ice? Change the ice button from “crushed” to “cubed.” If

cubed ice dispenses correctly, depress the button for

“crushed” ice and begin dispensing again.

■ Has the dispenser arm been held in too long? Ice will stop

dispensing when the arm is held in too long. Wait 3 minutes

for dispenser motor to reset before using again.

The water dispenser will not operate properly

■ Freezer door closed completely? Close the door firmly. If it

does not close completely, see “The doors will not close

completely.”

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water

supply and turn water shutoff valve fully open.

■ Is the water pressure at least 30 psi (207 kPa)? The water

pressure to the home determines the flow from the dispenser.

See “Water Supply Requirements.”

■ Kink in the home water source line? Straighten the water

source line.

■ New installation? Flush and fill the water system.

■ Water filter installed on the refrigerator? The filter may be

clogged or incorrectly installed.

■ Is a reverse osmosis water filtration system connected to

your cold water supply? See “Water Supply Requirements”

in either the Installation Instructions or the Use and Care

Guide.

Water is leaking from the dispenser

NOTE: One or two drops of water after dispensing is normal.

■ Glass not being held under the dispenser long enough?

Hold the glass under the dispenser 2 to 3 seconds after

releasing the dispenser lever.

■ New installation? Flush the water system. See “Prepare the

Water System” or “Water and Ice Dispensers.”

■ Recently changed water filter? Flush the water system. See

“Prepare the Water System” or “Water and Ice Dispensers.”

The dispenser water is not cool enough

NOTE: Water from the dispenser is chilled to only 50°F (10°C).

■ New installation? Allow 24 hours after installation for the

water supply to cool completely.

■ Recently dispensed large amount of water? Allow

24 hours for water supply to cool completely.

■ Water not been recently dispensed? The first glass of water

may not be cool. Discard the first glass of water.

■ Refrigerator connected to a cold water pipe? Make sure

the refrigerator is connected to a cold water pipe. See “Water

Supply Requirements.”

ACCESSORIES

To order replacement filters, call 1-800-442-9991 and ask for the

part number listed below or contact your authorized Whirlpool

dealer. In Canada, call 1-800-807-6777.

Stainless Steel Cleaner and Polish:

Order Part #4396095

Standard Base Filter Cartridge:

Order Part #4396841 (T2RFWG2)

In Canada, Order Part #4396841B (T2RFWG2)

WATER FILTER CERTIFICATIONS

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

WARNING

PERFORMANCE DATA SHEETS

Base Grille Water Filtration System

Model T1WG2L/T2RFWG2 Capacity 200 Gallons (758 Liters)

Model T1WG2/T2RFWG2 Capacity 200 Gallons (758 Liters)

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The

concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the

permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa).

Temp. = 68°F to 71.6°F (20°C to 22°C).

■ It is essential that operational, maintenance, and filter

replacement requirements be carried out for the product to

perform as advertised.

■ Use replacement cartridge T2RFWG2, part #4396841.

In Canada, use replacement cartridge T2RFWG2, part

#4396841B. 2008 suggested retail price of $39.99 U.S.A./

$49.99 Canada. Prices are subject to change without notice.

Model T1WG2L: Style 1 – When the filter indicator reads 10%,

order a new filter. When the filter indicator reads 0%, it is

recommended that you replace the filter.

Style 2 – When the filter indicator light changes from green to

yellow, order a new filter. When the filter indicator light changes

from yellow to red, it is recommended that you replace the filter.

Style 3 – When the water filter status display changes from

“GOOD” to “ORDER,” order a new filter. When the filter

indicator reads “REPLACE,” it is recommended that you

replace the filter.

Model T1WG2: Change the water filter cartridge every

6 months depending upon your usage. If the water flow to the

water dispenser or ice maker decreases noticeably before

6 months have passed, replace the water filter cartridge more

often.

■ These contaminants are not necessarily in your water supply.

While testing was performed under standard laboratory

conditions, actual performance may vary.

■ The product is for cold water use only.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after

the system.

■ Refer to the “Assistance or Service” section for the

Manufacturer’s name, address and telephone number.

■ Refer to the “Warranty” section for the Manufacturer’s limited

warranty.

Application Guidelines/Water Supply Parameters

System tested and certified by NSF International against NSF/ANSI

Standard 42 for the reduction of Chlorine Taste and Odor, Particulate

Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury,

Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran.

Substance Reduction

Aesthetic Effects

NSF Reduction

Requirements

Average

Influent

Influent Challenge

Concentration

Maximum

Effluent

Average

Effluent

Minimum %

Reduction

Average %

Reduction

Chlorine Taste/Odor

Particulate Class II

50% reduction

85% reduction

2.0182 mg/L

1333333 #/mL

2.0 mg/L ± 10%

At least 10,000 particles/mL

0.06 mg/L

6600 #/mL

0.0536 mg/L

2325 #/mL

97.03

99.51

97.34

99.83

Contaminant

Reduction

NSF Reduction

Requirements

Average

Influent

Influent Challenge

Concentration

Maximum

Effluent

Average

Effluent

Minimum %

Reduction

Average %

Reduction

Lead: @ pH 6.5***

Lead: @ pH 8.5***

0.010 mg/L

0.1533 mg/L

0.1400 mg/L

0.15 mg/L ± 10%

0.0005 mg/L

0.0007 mg/L

0.0005 mg/L

0.0006 mg/L

99.67

99.50

99.67

99.57

Mercury: @ pH 6.5

Mercury: @ pH 8.5

0.002 mg/L

0.0058 mg/L

0.0059 mg/L

0.006 mg/L ± 10%

0.0002 mg/L

0.0005 mg/L

0.0002 mg/L

0.0003 mg/L

96.54

91.57

96.54

94.92

Benzene 0.005 mg/L 0.0154 mg/L 0.015 mg/L ± 10% 0.0012 mg/L 0.0006 mg/L 92.22 96.34

O-Dichlorobenzene 0.6 mg/L 1.7571 mg/L 1.8 mg/L ± 10% 0.0250 mg/L 0.0066 mg/L 98.58 99.63

Toxaphene 0.003 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.001 mg/L 93.33 93.33

Carbofuran 0.04 mg/L 0.0819 mg/L 0.08 mg/L ± 10% 0.0400 mg/L 0.0213 mg/L 51.13 74.00

Water Supply

Water Pressure

Water Temperature

Service Flow Rate

City or Well

30 - 120 psi (207 - 827 kPa)

33° - 100°F (0.6° - 37.8°C)

0.5 gpm (1.9 Lpm) @ 60 psi

***

Class II particle size: 1 um to <5 um

Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.

Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.

® NSF is a registered trademark of NSF International.

WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or

furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts

and repair labor to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.

This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in

which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date

is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or

repair house fuses, or to correct house wiring or plumbing.

2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty

coverage.

3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is

contrary to published user or operator instructions and/or installation instructions.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in

accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage

results from defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.

6. Any food loss due to refrigerator or freezer product failures.

7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be

repaired in the home and only in-home service is covered by this warranty.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an

authorized Whirlpool servicer is not available.

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance

with published installation instructions.

11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty

is void if the factory applied serial number has been altered or removed from your major appliance.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED

HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,

ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR

INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES

YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE

TO PROVINCE.

If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies. 9/07

For additional product information, in the U.S.A., visit www.whirlpool.com

In Canada, visit www.whirlpool.ca

If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may

contact Whirlpool at the number below.

Have your complete model number ready. You can find your model number and serial number on the label, located on the inside wall of

the refrigerator compartment.

For assistance or service in the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If you need further assistance, you can write to Whirlpool with any questions or concerns at the address below:

In the U.S.A.:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

In Canada:

Whirlpool Brand Home Appliances

Customer Interaction Centre

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Please keep this User Instructions and model number information for future reference.

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Whirlpool W10167111A User manual

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Model: W10167111A

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