Before you call for service...
PERFORMANCE (cont.) Possible Causes What To Do
Pilfing Result of normal wear on * Whilethis isnot caused by the washer,you can slow the
polg-cotton blends and pilling process by washing garments insideout.
fuzzy fabrics
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp * Fasten snaps, hooks, buttons and zippers.
buttons, belt buckles, * Remove loose items like pins, objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets * Turnknits (which snag easily)inside out.
Undiluted chlorine bleach * Checkbleach package instructions for proper amount.
Neveradd undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or * Rinseitemsthat may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting * Avoid mixing heavy items(likework clothes)with light items
(likeblouses).
Try a fabric softener.
Overloading or incorrect * Loadyour washer soclothes have enough room to move
water level freely with water covering all of the clothes.
Incorrect wash and • MatchCycle selectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in * Wash inwarm or cold water.
water that istoo hot
SOUNDS Possible Causes What To Do
"Metallic clicking" Shifter mechanism is * Thedrive system will engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. Thisoccurs multiple
times during the wash.
Back end forth "swoosh" Electric motor reversing * Thismachine has a drive system that doesn't usegears.This
or light "clicking" sound direction sound isthe motor rotating back and forth to agitate your
during agitate laundry.
Quick short agitation Clothing redistribution * Atthe end of agitate, the motor makesshort agitation strokes
sounds at endof agitate to redistribute the load.
"Click" when water Relay switch * Therelay makes a click sound when activated.Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" Oehind Control Automatic Temperature * Thisvalve mixes in cold and hot water.The "clicking" isthe
Panel during fill Control Valve valve turning on and off.
Water volume changes Automatic Temperature * This valve mixes in cold and hot water. The sound changes
during fill Control Valve when the valves are turned on and off.
Motor "whining up" or Motor ramping up/down * The motor willspeed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle When spin is complete, it willcoast until itstops.
"Humming" Water drain pump * Thedrain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump * When the pump starts drawing in air,It starts to gurgle.
Thewasher should then beginspinning and the sound will
continue until itisdone spinning.
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