Compaq Presario Notebook Supplementary Manual

Presario Mobile Internet PC 1200 Series

%H\RQG6HWXS*XLGH

Notice

COMPAQ, Presario, and the Compaq logo Registered in U.S. Patent and Trademark Office.

Microsoft and Windows are trademarks of Microsoft Corporation.

Intel and Pentium are trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The informa-

tion in this document is subject to change without notice.

The information in this publication is subject to change without notice and is provided “AS IS” WITH-

OUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS

INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR

ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES

WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS

PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COM-

PAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING

SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY

AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE,

TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY

FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying

such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq Presario Mobile Internet PC 1200 Series

Second Edition (September 2000)

Part Number 183210-002

CONTENTS

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Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Where Can I Find Information?. . . . . . . . . . . . . . . . . . . . 1-2

Printed Documents . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

S

y

mbols and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

S

y

mbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Safet

y

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Disconnectin

g

Your Notebook

from the Power Source . . . . . . . . . . . . . . . . . . . . . . 1-5

Chapter 2 Your Notebook at a Glance . . . . . . . . . . . . . . . . . 2-1

Front of Your Presario Notebook . . . . . . . . . . . . . . . . . . 2-2

Common Features . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Internet Zone Buttons and Li

g

hts . . . . . . . . . . . . . . . 2-3

Function Ke

y

s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Status Displa

y

and Volume Controls . . . . . . . . . . . . 2-5

Left and Ri

g

ht Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Left Side Components . . . . . . . . . . . . . . . . . . . . . . . 2-6

Ri

g

ht Side Components . . . . . . . . . . . . . . . . . . . . . . 2-6

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Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Underside Components . . . . . . . . . . . . . . . . . . . . . . 2-8

Chapter 3 Usin

g

Your Notebook . . . . . . . . . . . . . . . . . . . . . . 3-1

Power On! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Plu

gg

in

g

and Unplu

gg

in

g

AC Power . . . . . . . . . . . . 3-2

Turnin

g

Your Notebook On and Off . . . . . . . . . . . . . 3-3

Recoverin

g

from a Locked Pro

g

ram . . . . . . . . . . . . 3-4

Recoverin

g

from a Locked S

y

stem . . . . . . . . . . . . . 3-4

Usin

g

Batter

y

Power . . . . . . . . . . . . . . . . . . . . . . . . 3-5

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Usin

g

the TouchPad Instead of a Mouse . . . . . . . . 3-6

Tappin

g

and Double-Tappin

g

. . . . . . . . . . . . . . . . . 3-7

Ed

g

e Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Displa

y

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Chan

g

in

g

Resolution . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Adjustin

g

Bri

g

htness and Contrast . . . . . . . . . . . . 3-10

Internet Zone Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Repro

g

rammin

g

the Internet Zone Buttons . . . . . . 3-11

Stora

g

e Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Identif

y

in

g

Your Stora

g

e Drives . . . . . . . . . . . . . . . 3-12

Usin

g

the Diskette Drive . . . . . . . . . . . . . . . . . . . . 3-12

Securit

y

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Usin

g

the Securit

y

Slot . . . . . . . . . . . . . . . . . . . . . 3-13

Power-On Password . . . . . . . . . . . . . . . . . . . . . . . 3-13

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Chapter 4 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Displa

y

Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Switchin

g

Between Displa

y

s . . . . . . . . . . . . . . . . . . 4-2

Anti-Virus Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Usin

g

Anti-Virus Software . . . . . . . . . . . . . . . . . . . . 4-3

Reco

g

nizin

g

a Computer Virus . . . . . . . . . . . . . . . . 4-4

Removin

g

a Virus . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Software and Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Addin

g

and Removin

g

Software . . . . . . . . . . . . . . . 4-5

Attachin

g

Hardware Devices . . . . . . . . . . . . . . . . . . 4-7

Chapter 5 Usin

g

the CD or DVD Drive . . . . . . . . . . . . . . . . . .5-1

Insert and Remove Discs . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Insertin

g

a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Removin

g

a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Manuall

y

Ejectin

g

a Disc . . . . . . . . . . . . . . . . . . . . . 5-3

Audio CDs and Video Discs . . . . . . . . . . . . . . . . . . . . . . 5-4

Pla

y

in

g

Audio CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Pla

y

in

g

Non-DVD Video Discs . . . . . . . . . . . . . . . . 5-5

DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Usin

g

the DVD Pla

y

er . . . . . . . . . . . . . . . . . . . . . . . 5-6

Usin

g

“Re

g

ionalized” DVDs . . . . . . . . . . . . . . . . . . 5-10

Video Displa

y

Options . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Showin

g

and Hidin

g

the DVD Panel . . . . . . . . . . . 5-12

Zoomin

g

the View . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

CD-RW Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Installin

g

Adaptec Eas

y

CD Creator 4 . . . . . . . . . . 5-13

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Usin

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Adaptec Eas

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CD Creator 4 . . . . . . . . . . . . 5-14

Preventin

g

Buffer Underrun Errors . . . . . . . . . . . . 5-18

Accessin

g

Eas

y

CD Creator 4 Users Information . 5-19

Chapter 6 Let’s Go Surfin

g

. . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Basic Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

What is the Internet? . . . . . . . . . . . . . . . . . . . . . . . . 6-2

What is the World Wide Web? . . . . . . . . . . . . . . . . . 6-4

Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

What is a Browser? . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Usin

g

Microsoft Internet Explorer . . . . . . . . . . . . . . 6-8

Search En

g

ines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Choosin

g

a Search En

g

ine . . . . . . . . . . . . . . . . . . 6-10

Usin

g

a Search En

g

ine . . . . . . . . . . . . . . . . . . . . . 6-11

Searchin

g

on the Web . . . . . . . . . . . . . . . . . . . . . . 6-12

Accessin

g

Files from the Internet . . . . . . . . . . . . . 6-13

In Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Chapter 7 Carin

g

for Your Batter

y

. . . . . . . . . . . . . . . . . . . . . 7-1

Batter

y

Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Usin

g

the Batter

y

. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Storin

g

the Batter

y

. . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Rec

y

clin

g

the Batter

y

. . . . . . . . . . . . . . . . . . . . . . . . 7-3

Batter

y

Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Calibratin

g

the Batter

y

. . . . . . . . . . . . . . . . . . . . . . . 7-4

Maximizin

g

Batter

y

Operatin

g

Time . . . . . . . . . . . . 7-7

Fixin

g

a Low-Batter

y

Condition . . . . . . . . . . . . . . . . 7-8

Power Mana

g

ement . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

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Savin

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Ener

gy

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

What is Power Mana

g

ement? . . . . . . . . . . . . . . . . 7-10

Chapter 8 Service and Support . . . . . . . . . . . . . . . . . . . . . . .8-1

Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Cleanin

g

Your Notebook’s Exterior . . . . . . . . . . . . . 8-2

Cleanin

g

the Ke

y

board . . . . . . . . . . . . . . . . . . . . . . 8-2

Cleanin

g

the Displa

y

Screen . . . . . . . . . . . . . . . . . . 8-3

Cleanin

g

the TouchPad . . . . . . . . . . . . . . . . . . . . . . 8-3

Carin

g

for Your Presario Notebook . . . . . . . . . . . . . 8-4

Backup Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Usin

g

Backup Devices . . . . . . . . . . . . . . . . . . . . . . . 8-5

Hard Disk Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Usin

g

ScanDisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Usin

g

Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Deletin

g

Stored Files . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Defra

g

mentin

g

Your Hard Disk . . . . . . . . . . . . . . . . 8-7

Hard Disk Space Mana

g

ement. . . . . . . . . . . . . . . . . . . . 8-8

Checkin

g

the Hard Disk Space . . . . . . . . . . . . . . . . 8-8

Deletin

g

Unnecessar

y

Files . . . . . . . . . . . . . . . . . . . 8-9

Usin

g

the Rec

y

cle Bin . . . . . . . . . . . . . . . . . . . . . . 8-10

S

y

stem Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

Compaq Dia

g

nostics . . . . . . . . . . . . . . . . . . . . . . . 8-11

S

y

stem Record . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

Compaq Service Connection . . . . . . . . . . . . . . . . 8-14

Internet Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

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Chapter 9 Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Basic Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Findin

g

Solutions Quickl

y

. . . . . . . . . . . . . . . . . . . . 9-2

Frequentl

y

Asked Questions . . . . . . . . . . . . . . . . . . . . . 9-3

General Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Displa

y

Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Questions about Sound . . . . . . . . . . . . . . . . . . . . . . 9-6

Questions about Movies . . . . . . . . . . . . . . . . . . . . . 9-6

Questions about Peripherals . . . . . . . . . . . . . . . . . . 9-7

Questions about Up

g

rades . . . . . . . . . . . . . . . . . . . 9-7

Error Messa

g

es . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Solutions Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Audio and Video . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Batter

y

and Power . . . . . . . . . . . . . . . . . . . . . . . . . 9-12

Mass Stora

g

e . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16

Games and Internet . . . . . . . . . . . . . . . . . . . . . . . . 9-22

Ke

y

board and TouchPad . . . . . . . . . . . . . . . . . . . . 9-24

Memor

y

and PC Card . . . . . . . . . . . . . . . . . . . . . . 9-27

,Q7KLV&KDSWHU

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NTRODUCTION

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Con

g

ratulations! As the owner of a new Presario

TM

Notebook

computer,

y

ou have

j

oined the world-wide communit

y

of

mobile computer users. Once

y

our Notebook is set up and

connected to the Internet,

y

ou can explore vast re

g

ions of

information, entertainment, and services online.

The Beyond Setup Guide is desi

g

ned for both experienced

computer users and be

g

inners. This eas

y

-to-scan

g

uide helps

y

ou find the information

y

ou want as quickl

y

as possible. It’s

also desi

g

ned to familiarize

y

ou with the followin

g

:

• Features

y

ou’ll want to

tr

y

durin

g

the first few

da

y

s or weeks

• Keepin

g

y

our Notebook

runnin

g

smoothl

y

Solvin

g

common problems

as the

y

occur.

Where Can I Find

Information?, 1-2

Symbols and Graphics, 1-4

Safety, 1-5

Introduction



1-2 I

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Where Can

I Find

Information?

This section describes

the documentation that

came in the box with

y

our

new Notebook.

The Compaq Web site is

available worldwide. As you

explore the Internet, stop at the

following address for

information about products,

services, and special offers:

www.compaq.com

The Beyond Setup Guide is

also available on the Compaq

Web site at:

www.compaq.com/mypresario

Printed Documents

Your new Presario Notebook computer came with printed

documents containin

g

helpful reference information.

If

y

ou have access to the Internet,

y

ou can also view

these and other documents on the Compaq Web site at

www.compaq.com/mypresario.

Note:

Additional documents to those described here may vary per region.

Easy Setup Poster

This poster shows

y

ou how to set up

y

our Notebook. When

y

ou finish, fold the poster and store it with

y

our documents

for future use. For more information about the hardware that

came with

y

our new Notebook, see “Your Notebook at a

Glance” later in this

g

uide.

Beyond Setup Guide

This eas

y

-to-scan

g

uide explains how to set up

y

our Notebook

and

g

et acquainted with its features. It also introduces:

• Common computer tasks

• The Internet

• Notebook maintenance

• Solutions for computer problems

• Compaq service and support tools

Note:

Some features described in this guide may not be available on all

models or in all geographic regions.

Safety and Comfort Guide

This document explains how to protect

y

our equipment from

dama

g

e, protect

y

ourself from in

j

ur

y

, and ensure

y

our

comfort while usin

g

y

our Notebook.

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Warranty Certificate

The warrant

y

details the Compaq commitment to service

durin

g

the warrant

y

period. Keep the warrant

y

certificate in a

safe place for future reference.

Presario Operating System Manual

The Presario Operating System Manual explains how to

communicate with

y

our Notebook usin

g

the Microsoft

Windows operatin

g

s

y

stem. It also introduces:

• File Mana

g

ement, which covers creatin

g

, savin

g

, deletin

g

,

renamin

g

, and movin

g

files

• Customizin

g

the Windows desktop

• Usin

g

the Windows online Help

Note:

The illustrations shown and the features described in this document

may differ slightly from your Presario Notebook computer.

1-4 I

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Symbols and

Graphics

Symbols

The followin

g

words and s

y

mbols have special meanin

g

in

this

g

uide and in the electronic documentation:

Important information that

ma

y

help

y

ou solve a problem.

Helpful hints that make usin

g

y

our Notebook easier and

faster.

Another document or another

pa

g

e in this document that has

related information.

Failure to follow directions

ma

y

result in bodil

y

harm or

loss of life.

Graphics

The illustrations shown and the features described in

this document ma

y

differ sli

g

htl

y

from

y

our Presario

Notebook computer.

Caution:

Failure to follow directions may result in equipment

damage or data loss.

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Safety

To reduce the risk of electric

shock and damage to the

equipment, read the

Safety and

Comfort

document.

To protect your equipment from

power surges, plug all power

cords into a high-quality surge

protector. If you have a

dedicated telephone line for the

modem, buy a surge protector

with a telephone jack.

After your Notebook is

safely disconnected from

AC power and the phone line,

you can run your Notebook

on battery power.

Disconnecting Your Notebook

from the Power Source

To shut down

y

our Notebook properl

y

, complete the

followin

g

steps:

1. Close all open pro

g

rams.

2. On the Windows taskbar, click Start, then click

Shut Down…. The Shut down Windows dialo

g

box is displa

y

ed.

3. Select the Shut down option.

Note:

If the Notebook does not turn off automatically, then press and hold

the

Power

button until it shuts down.

4. Unplu

g

the power cord from the wall outlet and unplu

g

the

modem line from the wall

j

ack.

Protecting Your Notebook During an Electrical

Storm

Durin

g

an electrical storm,

y

ou should take the followin

g

precautions to protect

y

our Notebook from dama

g

e.

• You should immediatel

y

disconnect

y

our Notebook from

the power source.

• If

y

ou are not usin

g

a sur

g

e protector, unplu

g

all power

cords from the wall outlets.

• Disconnect

y

our Notebook from the wall outlets.

• Turn off the power button on all sur

g

e protectors.

• If a telephone line from

y

our Notebook is plu

gg

ed directl

y

into the wall

j

ack (without

g

oin

g

throu

g

h a sur

g

e

protector), unplu

g

the line from the wall

j

ack.

1-6 I

NTRODUCTION

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,Q7KLV&KDSWHU

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OTEBOOK

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OUR

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OTEBOOK

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Before

y

ou be

g

in usin

g

y

our new Presario Notebook

computer,

y

ou’ll want to look at some of the basic

components.

To open

y

our Notebook, slide the

1

Display Release Latches

forward and

2

g

entl

y

lift the lid.

Front of Your Presario

Notebook, 2-2

Left and Right Panels, 2-6

Rear Panel, 2-7

Underside, 2-8

Your

Notebook at

a Glance



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Front of

Your Presario

Notebook

Open

y

our Notebook and

take a look at these

components:

• Common Features

• Internet Zone Buttons

and Li

g

hts

• Function Ke

y

s

• Status Displa

y

and

Volume Controls

“Turning Your Notebook On

and Off” later in this guide to

learn more about how to start

and shut down your Notebook.

“TouchPad” later in this guide

for more information on using

the TouchPad.

Common Features

1

Display Release Latch

6

TouchPad

2

Display

7

Speakers

3

Power Button

8

Left TouchPad Button

4

Series Number

9

Easy Scroll

5

Keyboard

-

Right TouchPad Button

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“Reprogramming Your Internet

Zone Buttons” in Chapter 3 of

this guide to learn how to

program the Internet zone

buttons to suit your needs.

Internet Zone Buttons and Lights

These buttons automaticall

y

connect

y

ou to the Internet.

Note:

Before using these buttons, you must have access to the Internet.

1

Num Lock Light

4

Instant Email Button

2

Caps Lock Light

5

Retail Central Button

3

Instant Internet Access Button

Button

Description

Default Button Action

¦

Instant Internet

Access

Provides your daily start point to the

Internet. It connects you to a personalized

Web page filled with local weather, news,

sports, and financial information.

¤

Instant E-mail Provides you with one-touch access for

sending and reading your e-mail.

Retail Central Provides instant connection to your

computer store and a variety of leading

consumer companies.

2-4 Y

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To access these features,

press and hold down the

Fn

key, press the

function

key, and then release both

keys simultaneously.

Function Keys

The followin

g

ke

y

s are assi

g

ned:

Button Description

F1 User-programmable favorite program/Web site launch key

(default: My Presario)

F2 User-programmable favorite program/Web site launch key

(default: Entertainment)

F3 Switches between the display and external monitor in the

following order:

Display

 External Monitor

 Display and External Monitor

F4 Sleep

F5 Contrast down (select models)

F6 Contrast up (select models)

F7 Brightness control down

F8 Brightness control up

F9 CD or DVD play/pause

F10 CD or DVD stop

F11 CD or DVD previous track

F12 CD or DVD next track

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Status Display and Volume Controls

1

Power Status

5

Easy Scroll

2

Battery Charging Status

6

AC Adapter Status

3

Volume Down Button

7

Right TouchPad Button

4

Volume Up Button

8

Left TouchPad Button

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Left and

Right Panels

Take a look at the left

and ri

g

ht sides of

y

our

Notebook. This is where

the CD or DVD drive,

diskette drive, batter

y

and

PC Card slot are located.

“Inserting the Battery” in

Chapter 3 of this guide for

more information about the

battery.

PC Cards are credit card-sized

removable options that

expand the capability of

your Notebook.

Left Side Components

Right Side Components

1

Security Slot

4

CD or DVD Manual Eject Hole

2

CD or DVD Drive

5

Diskette Drive

3

CD or DVD Eject Button

6

Diskette Eject Button

1

Battery Compartment

4

Headphone Jack

2

PC Card Eject Button

5

Microphone Jack

3

PC Card Slot (Type I, II, or III)

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Compaq Presario Notebook Supplementary Manual

Compaq Presario Notebook Supplementary Manual

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