2. Sports & recreation
  3. Fitness, gymnastics & weight training
  4. Trojan
  5. Ab Burner 200

Trojan Ab Burner 200 Owner's manual

  • Hello! I am an AI chatbot trained to assist you with the Trojan Ab Burner 200 Owner's manual. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
www.trojanhealth.co.za
#
1
HOME
FITNESS
SOUTH AFRICA’S
SINCE
1981
0861 876526
0861 TROJAN
WARRANTY
TROJAN
MY SPACE MY TIME
®
CAUTION
READ ALL PRECAUTIONS AND
INSTRUCTIONS IN THIS MANUAL
BEFORE USING THIS EQUIPMENT
KEEP THIS MANUAL FOR
FUTURE REFERENCE
AB BURNER 200
EXERCISE BENCH
AB BURNER 200 EXERCISE BENCH
CARE INSTRUCTION AND ASSEMBLY MANUAL
10171-2
INDEX PAGE
1. SAFETY INSTRUCTIONS 3
2. PRE ASSEMBLY CHECK LIST 5
3. ASSEMBLY STEPS 6
4. FITNESS TIPS AND TECHNIQUES 8
5. CONDITIONING GUIDELINES 9
6. WARMUP AND COOLDOWN 10
7. EXERCISE PROGRAMS 11
8. FREQUENTLY ASKED QUESTIONS 13
9. PARTS LIST 14
10. EXPLODED DRAWING 15
11. TROJAN 1 YEAR LIMITED WARRANTY 16
12. TROJAN REPAIRS PROCEDURE 17
10171-3
1. SAFETY INSTRUCTIONS
It is the sole responsibility of the purchaser of TROJAN products to read the owner’s manual, warning labels and instruct all
individuals, on proper usage of the equipment. Understanding each and every warning to the fullest is important. If any of these
instructions or warnings are unclear please contact Trojan Customer Services on 0861 876526 (0861 Trojan), within the Republic of
South Africa.
The equipment is only intended for HOME USE and is NOT INTENDED FOR COMMERCIAL, INSTITUTIONAL AND/OR
STUDIO FACILITIES USE.
Contact TROJAN with any questions regarding this classification. It is recommended that all users of TROJAN be informed of the
following information prior to use.
HEALTH WARNING
• Beforestartinganyexerciseorconditioningprogramyoushouldconsultwithyourpersonalphysiciantoseeifyourequirea
completephysicalexam.Thisisespeciallyimportantifyouareovertheageof35orhaveneverexercised,arepregnantorsuffer
from any illness.
• Ifatanytimeduringexerciseyoufeelfaint,dizzyorexperiencepain,stopexercisingimmediatelyandconsultyourphysician.
• Toavoidmuscularpainandstrain,begineachworkoutbystretchingandwarmingupandendeachsessionbycoolingdownand
stretching.
ACCESS CONTROL
TROJAN recommends that all fitness equipment be used in a supervised area. It is recommended that the equipment be located
in an access controlled area. Control is the responsibility of the owner. Keep children away from all equipment. Parents or others
supervising adults must provide close supervision of children if the equipment is used in the presence of children.
INSTALLATION
TROJAN recommends that all equipment:
• Besecuredtoorsetuponasolid,levelsurfacetostabilizeandeliminaterockingortippingoverduringtraining.
• Besetupinsideyourhomeawayfrommoistureanddust(theequipmentisnotdesignedforoutdooruse).
• Besetupwithsufcientventilationtoensureproperoperation.
• Besetupwithsufcientspacearoundtheequipmentsothatallexercisescanbecompletedsafely.Itis
recommendedthatthereshouldbeatleast1mofspacearoundtheequipmentwhereaccessisrequiredtoexercise.
Fortreadmillsitisrecommendedthatyouhave2mofspacebehindtherunningdeck.
• Beinstalledbyourteamofinstallers.
PROPER USAGE
• Donotusetheequipmentinanywayotherthanasdesignedorintendedbythemanufacturer.Itisimperativethat
TROJAN equipment is used properly to avoid injury.
• Injuriesmayresultfromexercisingimproperlyorexcessively.
• YourTROJANequipmentshouldonlybeusedbyonepersonatatime.
• Becarefultomaintainyourbalancewhileusing,mounting,dismounting,folding,unfoldingorassemblingyourTROJAN
equipment to avoid injury.
• Donotattempttoadjustanyseats/pads/pulleysetc.whileyouareonyourTROJANequipment.
• Servicingotherthantheproceduresinthismanualshouldbeperformedbyanauthorizedservicerepresentativeonly.
• DANGER:Alwaysunplugthepowercordbeforecleaninganyequipmentpoweredbyelectricity.
10171-4
INSPECTION
• Donotuseorpermituseofanyequipmentthatisdamagedorhaswornorbrokenparts.ForallTROJANequipmentuseonly
replacement parts supplied by TROJAN.
• Alwaysmakesurethatallnutsandboltsaretightenedpriortoeachuse.
• Cablesandbeltsposeanextremeliabilityifusedwhenfrayed.Alwaysreplaceanycableatrstsignofwear.
• Routinelyinspectallaccessoryclipsthatjoinattachmentstothecablesandreplaceattherstsignofwear.
• Maintainlabelsandnameplates–donotremovelabelsforanyreason.Theycontainimportantinformation.
• Equipmentmaintenance–Preventativemaintenanceisthekeytosmoothoperatingequipment.Pleaseensurethatyou
follow our maintenance tips to ensure the continued correct function of your TROJAN equipment.
• Beforeanyuse,examineallaccessoriesapprovedforusewiththeTROJANequipmentfordamageorwear.
• ShouldyourTrojanequipmentappeardamagedorworndonotattempttouseorrepairtheequipmentyourself.
Please contact our service department on 0861 876526 (0861 Trojan) to arrange a repair.
OPERATING WARNINGS
• Itisthepurchaser’sresponsibilitytoinstructallusersastotheproperoperatingproceduresofallTROJANequipment.
• Keepchildrenawayfromallmovingpartsandawayfromallstrengthequipment.Parentsmustprovideclosesupervisionof
children if the equipment is used in the presence of children.
• Donotwearloosettingclothingorjewellerywhenusingtheequipment.Itisalsorecommendedthatuserstieuplonghair
to avoid contact with moving parts.
• Ensurethatanyonenotusingtheequipmentstaysclearoftheuser,accessoriesandmovingpartswhilethemachineisin 
operation.
USER WEIGHT LIMITATIONS
• ThisTROJANABBURNER200maynotbeusedbypersonsweighingmorethan100kg.
ELECTRICAL SAFETY
• Keepthepowercordawayfromheatedsurfaces.
• Neverusetheequipmentifthepowercableorplugisfrayedordamaged.
• Neverusetheequipmentifthecord,equipmentorsurroundingoorareaiswetordamp.
• Allelectricalproductsmustbegrounded.Thisproductissupplierwiththenecessarygroundingconnections.
Do not modify the plug provided with the product. If the plug will not fit into the power outlet, have a proper outlet installed by
a qualified electrician.
SAVE THIS INSTRUCTION MANUAL FOR FUTURE USE AND REFERENCE
If any of these instructions or warnings are unclear please contact Trojan Customer Services on 0861 876526 (0861 Trojan), within
the Republic of South Africa or visit www.trojanhealth.co.za.
SAFETY INSTRUCTIONS
2. PRE ASSEMBLY CHECKLIST
ThankyouforchoosingtheTROJAN AB BURNER 200 . Wetakegreatprideinproducingthisqualityproductandhope
itwillprovidemanyhoursofqualityexercisetomakeyoufeelbetter,lookbetterandenjoylifetoitsfullest.
Yes,it’saprovenfactthataregularexerciseprogramcanimproveyourphysicalandmentalhealth.Toooften,ourbusy
lifestyleslimitourtimeandopportunitytoexercise.TheTROJAN AB BURNER 200 provides a convenient and simple
method to begin your assault on getting your body in shape and achieving a healthier lifestyle.
Beforereadingfurther,pleasereviewthedrawingbelowandfamiliarizeyourselfwiththepartsthatarelabeled.
•ReadthismanualcarefullybeforeusingtheTROJAN AB BURNER 200 .
10171-5
Seat
FrontStabilizer
RearStabilizer
Resistance band
Foot support
Backsupport
Hand rest
10171-6
3. ASSEMBLY STEP
STEP 1: ILLUSTRATION 1
• Opentheboxandplaceallpartsontheoor.
STEP 2: ILLUSTRATION 2
• FirstattachfourClips(18a)ontotheResistancePin(19)
of the Main Frame (10). Now attach the Rubber
Resistance Belts followed by the remaining four Clips
(18a).
STEP 3: ILLUSTRATION 3
• AttachtheBackSupport(6)totheMainFrame(10)
using Bolt (7a), Flat Ring (7b) and Nut (7c).
STEP 4: ILLUSTRATION 4
• PlacetheAdjustmentTubeGuideBar(8)intothe
Adjustable Tube (11) and fasten the Securing Pin (12) at
the desired height.
1
2
3
4
10171-7
3. ASSEMBLY STEP
STEP 5: ILLUSTRATION 5
• AttachtheLeftandRightCouplingUnit(3,4)tothe
main Frame (10) using Bolt (19a) and Nut (19b).
• FastenSecuringPin(12)
STEP 6: ILLUSTRATION 5
• FoldouttheFrontFootSupport(20)andfastenthe
Securing Pin (20b) in the hole.
STEP 7: ILLUSTRATION 6
• AttachtheHorizontalFootSupport(15)totheFoot
Support (20) by means of Securing Pin (27).
STEP 8: ILLUSTRATION 7A, 7B, 7C
• PlacetheRightendoftheRoundTube(2)intotheElbow(3)andturnittotheleft,fasteningitusingtheUPin(5).
• SlidetheothersideoftheRoundTube(2)intotheopeningoftheElbow(3)andlockitusingtheInterlockingHandle(23).
5
6
7A
7B
7C
10171-8
AEROBIC EXERCISE
Aerobicexerciseisanysustainedactivitythatsendsoxygentoyourmusclesviayourheartandlungs.
Aerobicexerciseimprovesthetnessofyourlungsandheart-yourbody’smostimportantmuscle.
Aerobicexercisetnessispromotedbyanyactivitythatusesyourlargemuscles-arms,legs,orbuttock,forexample.
Yourheartbeatsquicklyandyoubreathedeeply.Anaerobicexerciseshouldbepartofyourentireexerciseroutine.
WEIGHT TRAINING
Alongwithaerobicexercisingwhichhelpsgetridofandkeepofftheexcessfatthatourbodiescanstore,
weighttrainingisanessentialpartoftheexerciseroutineprocess.Weighttraininghelpstone,buildandstrengthen
muscle.Ifyouareworkingaboveyourtargetzone,youmaywanttodoalessamountofreps.
Andasalwaysconsultyourphysicianbeforebeginninganyexerciseprogram.
MUSCLE CHART
BENCH
Theexerciseroutinethatisperformedonthebenchwilldeveloptheabdominalmusclegroups.Thesemusclegroups
are highlighted on the muscle chart below.
4. FITNESS TIPS AND TECHNIQUES
10171-9
5. CONDITIONING GUIDELINES
Howyoubeginyourexerciseprogramdependsonyourphysicalcondition.Ifyouhavebeeninactiveforseveralyears,or
areseverelyoverweight,youmuststartslowlyandincreaseyourtimeontheequipment;afewminutesperworkout.
Initially,youmaybeabletoexerciseonlyforafewminutesinyourtargetzone,however,youraerobictnesswillimprove
overthenextsixtoeightweeks.Don’tbediscouragedifittakeslonger.It’simportanttoworkatyourownpace.Ulti-
mately,you’llbeabletoexercisecontinuouslyfor30minutes.Thebetteryouraerobictness,theharderyouwillhaveto
worktostayinyourtargetzone.Pleaseremembertheseessentials:
•Haveyourdoctorreviewyourtraininganddietprogramstoadviseyouofaworkoutroutineyoushouldadopt.
•Beginyourtrainingprogramslowlywithrealisticgoalsthathavebeensetbyyouandyourdoctor.
•Monitoryourpulsefrequently.Establishyourtargetheartratebasedonyourageandcondition.
•Setupyourequipmentonaat,evensurfaceatleast3feetfromwallsandfurniture.
EXERCISE INTENSITY
Tomaximizethebenetsofexercising,itisimportanttoexercisewiththe
proper intensity. The proper intensity level can be found by using your heart
rateasaguide.Foreffectiveaerobicexercise,yourheartrateshouldbe
maintainedatalevelbetween65%and85%ofyourmaximumheartrate
asyouexercise.Thisisknownasyourtargetzone.Youcanndyourtarget
zoneinthetablebelow.
Duringtherstfewmonthsofyourexerciseprogram,keepyourheartratenearthelowendofyourtargetzoneasyou
exercise.Afterafewmonths,yourheartratecanbeincreasedgraduallyuntilitisnearthemiddleofyourtargetzoneas
youexercise.
Tomeasureyourheartrate,stopexercisingbutcontinuemovingyourlegsorwalkingaroundandplacetwongerson
yourwrist.Takeasix-secondheartbeatcountandmultiplytheresultsby10tondyourheartrate.Forexample,ifyour
six-secondheartbeatcountis14,yourheartrateis140beatsperminute.(Asix-secondscountisusedbecauseyour
heartratewilldroprapidlywhenyoustopexercising.)
Adjusttheintensityofyourexerciseuntilyour
heart rate is at the proper level.
For more information visit
www.trojanhealth.co.za
10171-10
1
2
3
4
5
6. WARM-UP AND COOL-DOWN
WORKOUT GUIDELINES
Eachworkoutshouldincludethefollowingthreeparts:
Awarm-up,consistingof5to10minutesofstretchingandlightexercise.Aproperwarm-upincreasesyourbodytem-
perature,heartrate,andcirculationinpreparationforexercise.
Trainingzoneexercise,consistingof20to30minutesofexercisingwithyourheartrateinyourtrainingzone.(Note:
Duringtherstfewweeksofyourexerciseprogram,donotkeepyourheartrateinyourtrainingzoneforlongerthan
20 minutes.)
Acool-down,with5to10minutesofstretching.Thiswillincreasetheexibilityofyourmusclesandwillhelptoprevent
post-exerciseproblems.
EXERCISE FREQUENCY
Tomaintainorimproveyourcondition,planthreeworkoutseachweek,withatleastonedayofrestbetweenworkouts.
Afterafewmonthsofregularexercise,youmaycompleteuptoveworkoutseachweek,ifdesired.Remember,thekey
tosuccessismakeexercisearegularandenjoyablepartofyoureverydaylife.
SUGGESTED STRETCHES
The correct form for several basic stretches is shown at the right. Move slowly as you
stretch, never bounce.
1. Toe Touch Stretch
Standwithyourkneesbentslightlyandslowlybendforwardfromyourhips.
Allowyourbackandshoulderstorelaxasyoureachdowntowardyourtoesas
faraspossible.Holdfor15counts,thenrelax.Repeat3times.Stretches:
Hamstrings,backofkneesandback.
2. Hamstring Stretch
Sitwithonelegextended.Bringthesoleoftheoppositefoottowardyouandrest
itagainsttheinnerthighofyourextendedleg.Reachtowardyourtoesasfaras
possible.Holdfor15counts,thenrelax.Repeat3timesforeachleg.Stretches:
Hamstrings,lowerbackandgroin.
3. Calf/Achilles Stretch
With one leg in front of the other, reach forward and place your hands against a
wall.Keepyourbacklegstraightandyourbackfootatontheoor.Bendyour
front leg, lean forward and move your hips toward the wall. Hold for 15 counts, then
relax.Repeat3timesforeachleg.Tocausefurtherstretchingoftheachillestendons,
bendyourbacklegaswell.Stretches:Calves,achillestendonsandankles.
4. Quadriceps Stretch
Withonehandagainstawallforbalance,reachbackandgrasponefootwithyour
otherhand.Bringyourheelasclosetoyourbuttocksaspossible.Holdfor15counts,
thenrelax.Repeat3timesforeachleg.Stretches:Quadricepsandhipmuscles.
5. Inner Thigh Stretch
Sitwiththesolesofyourfeettogetherandyourkneesoutward.Pullyourfeetto-
wardyourgroinareaasfaraspossible.Holdfor15counts,thenrelax.Repeat
3 times. Stretches: Quadriceps and hip muscles.
For more information visit www.trojanhealth.co.za
10171-11
7. EXERCISE PROGRAM
TRAINING
The advantage of training with the AB Burner 200 is it’s double action. In both the upward and downward movements the stomach
muscles are being trained. Your own body weight forms the counterweight, which means you do not need all sorts of loose parts and
weights to generate counterweight. In this way your waist gets into shape quite easily. The AB Burner 200 has been designed in such a
way that you cannot cheat, every move counts. It is so simple and so effective that is suits almost everyone.
TRAINING LEVELS
Beginners:
8 to 10 repeats
1to2setsperexercise
Startwithexercises1to3.Onceyoucancarryoutallthreeexerciseswithasmany
repeatsandsetsasdesirable,youmayproceedwithexercises4to6.Carryonuntil
youcandoall6exerciseswith8to10repeatspersetintwosets.
Correctform:LiedownontheABBurner200insuchawaythatyoufeelcomfortable.Takeabout2secondsfortheupward
movementand2secondsforthedownwardmovement.Onceyoucandotheseexerciseswithoutanyproblemsyoumayproceed
totheaverageoradvancedlevelsoftheworkout.
Average / Advanced:
10 to 20 repeats
3to4setsperexercise
Keeptraininguntilyoucandoallexercisesin3to4setsof10to20repeatseach.
Correct form:LiedownontheABBurner200insuchawaythatyoufeelcomfortable.Takeabout2secondsfortheupward
movement and 2 seconds for the downward movement. Remember, you can increase the number of repeats and sets if you start
finding the programme too easy.
EXERCISES
1. Basic Abdominal Crunch:
LiedownontheABBurner200,yourheadcrestingtheback
cushion and your hands loosely on the hand rests. Put your
feetontheoororonthefootrestinfrontofyou.Start
comingupto45degreesandmakesureyourheadstayson
thebackcushionwhenyoumovedownagain.Thisexercise
trains the all of the stomach muscles and the centre of gravity
is in the upper stomach muscles.
2. Oblique Crunch Right Hip Position:
Lie down on the AB Burner 200, your legs turned over your
righthip.Makesureyouliecomfortablywithyourhands
looselyonthehandrests.Putyourfeetontheoororon
the foot rest in front of you. Start coming up to 45 degrees
andmakesureyourheadstaysonthebackcushionwhenyou
movedownagain.Thisworkstheobliquestomachmusclesat
the top left and the lower oblique stomach muscles on your
right.
10171-12
7. EXERCISE PROGRAM
3. Oblique Crunch Left Hip Position:
Lie down on the AB Burner 200, your legs turned over
yourlefthip.Makesureyouliecomfortablywithyour
hands loosely on the hand rests. Put your feet on the
oororonthefootrestinfrontofyou.Startcoming
upto45degreesandmakesureyourheadstaysonthe
backcushionwhenyoumovedownagain.Thisworksthe
oblique stomach muscles at the top right and the lower
oblique stomach muscles on your left.
4. Double Abdominal Crunch:
LiedownontheABBurner200.Makesureyoulie
comfortably with your hands on the hand rests. Lift your
feet up as shown in the illustration. Start coming up
slowlyto45degreesandpullyourknees,keptclose
together,upinthedirectionofyourchest.Thengoback
tothestartposition.Thisexerciseisanaverage/
advancedlevelexercise,sodonotdothisexerciseuntil
youhavemasteredtheotherexerciseswithoutproblems.
5. Lower Half Abdominal Buster:
LiedownontheABBurner200.Makesureyoulie
comfortably with your hands on the hand rests. Lift you
feetupasshownintheillustration.Starttheexerciseby
bringingyourknees(kepttogether)towardsyourchest
andbackagaintothestartingposition.Makesureyour
headkeepsrestingonthebackcushionwhenyoureturn
to your starting position. The whole of your upper body
shouldstayrelaxedonthebackcushion.Thisexerciseis
aimed at the lower part or your stomach muscles.
6. Alternating Single Leg Crunch:
Lie down on the AB Burner 200, your head resting on
thebackcushionwithyourhandsonthehandrests.
Startwithyourkneesbentandstretchonelegfully
forward.Next,crunchwithyourupperbodyto45
degrees. In other words, move upwards by tightening
yourstomachmusclesandkeepingyourbackonthe
backcushion.Slowlyreturntoyourstartingpositionand
dotheexercisewithyourotherlegstretched.Thisisan
average/advancedlevelexercisewheretheemphasisis
on both the upper and the lower parts of your stomach
muscles.
10171-13
8. FREQUENTLY ASKED QUESTIONS
Q1. My moveable parts are not moving freely?
1. Do not over tighten any bolt or nut which has bushes and moveable parts
Q2. My bench is not stable
1. Ensure that all bolts are tightened and that all the end caps are on legs.
Q3. Is it a good idea to use my bench in a commercial gym?
1. No, as it is for domestic use only.
10171-14
9. PARTS LIST
Part Description Qty
1 Half Round Arch (Handle) 1
2 Coupling Unit 1
3 Elbow 1
4 Elbow 1
5 U Pin 1
6 BackSupport 1
7 Rail 1
7a Bolt 1
7b Flat Ring 1
7c Nut 1
8 Height Adjustable Pipe Guide Bar 1
8a Bolt 1
8b Flat Ring 1
8c Nut 1
9 Seat 1
10 Main Frame 1
10a Screw 4
10b Rubber Plate 1
10c Screw Opening 1
11 Adjustable Tube 1
11a Screw Guide Bar 2
11b Bolt 1
11c Flat Ring 1
11d Nut 1
Part Description Qty
12 Securing Dowel 1
13 Guard 2
14 Round Knob 2
15 FootSupport–Horizontal 1
15a Rubber Plate 1
15b Foot Support Cover Plate 2
15c Round Protective Rubber 2
16 Pin to Adjust Height 1
17 Flat Ring 2
18 L & R Movement Plate 2
18a Clip 8
19 Attachment Resistance Pin 4
19a Nut 2
19b Flat Ring 2
20 Front Foot Support - Vertical 1
20a Rubber Protective Base 2
20b Securing Pin 3
21 Attachment Tube 1
22 InterlockingAttachment 1
23 InterlockingHandle 1
24 Foam Grip 2
25 InsideInterlocking 1
26 Rubber Coupling Unit 1
27 Securing Pin 1
10171-15
10. EXPLODED DRAWING
10171-16
The Manufacturer hereby provides a warranty to the original purchaser of this product (‘the Consumer’) that this
product will be free of manufacturing defects in materials and workmanship which under normal, personal, family or
household use (commercial use expressly excluded) manifest themselves within the 1 year from the date of purchase.
EXCLUSIONS
• Thewarrantydoesnotincludeandwillnotbeconstruedtocoverproductsdamagedasaresultofdisaster;
misuse;commercialuse;usenotinaccordancewithinthewritteninstructionsincludedwiththeproduct;abuse
and/or any non-authorized modication of the product, incorrect installation of the product or normal wear and
tear.
• Alldemomodelscarrya3monthwarranty.
WAIVER
The warranty and the obligations of the Manufacturer provided herein are in lieu of, and the Consumer, waives all other
warranties, guarantees, conditions or liabilities, express or implied, arising by law or otherwise, including without limitation,
any obligation of the Manufacturer in respect of any injury, loss or damage (direct, indirect or consequential) arising out of
the use of, or inability to use this product and whether or not occasioned by the Manufacturer’s negligence or any act or
omission on its part.
PROOF OF PURCHASE
Anyclaimintermsofthewarrantymustbesupportedbyaproofofpurchaseorawarrantynumber.
Warranty numbers can be issued through contacting our call centre on 0861 876526 (0861 Trojan), or online
at www.trojanhealth.co.za. If such proof is not available, then notwithstanding anything to the contrary herein, the
service agent’s prevailing charges for services/repairs including call-out and/or spares will be payable by the Consumer
upon collection or delivery of the repaired product.
The Consumer does not need to return the product to the store. The Consumer shall phone the Trojan hotline on
0861 876526 (0861 Trojan) and the Manufacturer’s authorized agent will at its discretion either repair the item at the
Consumer’s residence or collect and repair the item at their premises.
During the warranty period the product may only be serviced and/or repaired by the Manufacturer’s duly authorized
agent(s).
Masstores(Pty).Ltd.,16PeltierDrive,Sunninghill,Johannesburg,2191,SouthAfrica.
11. TROJAN 1 YEAR LIMITED WARRANTY
10171-17
12. TROJAN REPAIRS PROCEDURE
1. Procedure for repairs
ShouldyouexperienceanyfaultsorbreakdownsonyourTrojanequipment,pleaseadheretothefollowingprocedure
to have the fault rectified speedily and professionally.
• Donotreturntheproducttothestore*
• Call0861 876526 (0861 Trojan) to log the faulty product (under warranty or out of warranty)
• Theoperatorortechnicaladvisorwilltryidentifythefault,andwillbookaserviceteamcallout.
• Theserviceteamwillendeavourtoxtheprobleminyourhomeonanagreeddateandtime.
• Onlyifthefaultcannotberepairedintheconvenienceofyourhome,willtheserviceteamtakethe
faultyproductbacktotheservicecentre.
• Itemsrepairedinourservicecentrewillbereturnedtoyourhomeonanagreeddateandtime.
* Note:
Should you live in an outlying area, it may be neccessary to return the product to the store nearest to you.Our
service operator will advise you of your repair procedure.
2. Cost of Repairs
2.1 Under warranty
• Anyitemsstillunderwarrantywillberepairedfreeofcharge,aslongasitcomplieswiththetermsand
conditions of the warranty. (refer to “warranties” section in this manual)
• AnyitemsthatneedtoberepairedthatareNOTcoveredinthewarrantywillbefortheconsumer’s
expense.Aquotefortherepair/replacementoftheseitemswillbeprovidedtotheconsumerfor
approval prior to repairs being conducted.
2.2 Out of Warranty
• Anyitemsthatneedtoberepairedoncethewarrantyhasexpiredwillbefortheconsumer’sexpense
including call out fees. A quote for the repair/replacement of these items will be provided to the
consumer for approval prior to repairs being conducted.
0861 876526
0861 TROJAN
/