Quintum Call Routing Supplementary Manual

Brand
Quintum
Model
Call Routing
Type
Supplementary Manual
End of Life Announcement
Quintum Technologies, Inc. Page 1
71 James Way End of Life Notice
Eatontown Call Routing Server
New Jersey 07724 U.S.A. 5/26/2006
End of Sale/End of Life for Call Routing Server
The first generation Call Routing Server product is being replaced by the new second
generation Call Routing Server product. The new Call Routing Server II software, running on
the Quintum ApplicationServer platform, will be launched on June 5, 2006.
The last day to order old Call Routing Server was May 31, 2006.
Introduction
The original Call Routing Server was first introduced in February 2003. This product has been
successfully deployed and providing reliable, high quality voice over IP services in enterprise
and service provider applications in over 50 countries throughout the world.
End of Sale and End of Life
This document outlines the End of Sale (EoS) and End of Life (EoL) plan for the Call Routing
Server product.
The reason for this EoL notice is the discontinuation of the old server platform, and the
introduction of the new Call Routing Server II software product, running on Quintum’s new
ApplicationServer platform, which will replace the original server platform. Initial versions of the
Call Routing Server II will provide a maximum call rate of 20 call per second, higher capacities
will be available in due course when a more powerful variant of the ApplicationServer platform is
released –
• Call routing capacity up to 20 calls per second in the a new smaller footprint
• Lower initial entry price
• Simpler software upgrade option structure
• Call Routing Server II software only runs on the ApplicationServer platform
Recommended Product Migration
The recommended replacement for the original Call Routing Server product is the new Call
Routing Server II software, running on the ApplicationServer platform, which offers the same
call routing features as its predecessor, in a smaller, more cost effective, package.
Tenor Product Nearest Equivalent Product
Call Routing Server Call Routing Server II Software
plus ApplicationServer Platform
Please review Quintum product literature for details of the complete range of capabilities of the
new Call Routing Server II software.
End of Life Announcement
Quintum Technologies, Inc. Page 2
71 James Way End of Life Notice
Eatontown Call Routing Server
New Jersey 07724 U.S.A. 5/26/2006
End of Sale and Product Support Timelines
Milestone Description Date
End of Life Announcement Date when a Technical
Bulletin is issued to notify
Quintum partners and
customers of the EoL Plan for
a specified product
May 31, 2006
End of Sale Date when the EoL products
are no longer orderable or
listed in Quintum Price lists.
Service contracts can be
renewed until the end of
contract renewal date.
Products are supported until
the end of support date listed
below.
May 31, 2006
Or when current inventory is
exhausted
End of Production Date when Quintum ceases
manufacture of the product
and no longer maintains
inventory for new sales.
Stocks will be maintained to
support RMA activities until
the end of hardware
maintenance date.
May 31, 2006
Last Software Release Date and release number of
the last release of software for
this product.
Only maintenance releases
and patches will be supplied
after this date.
December 20, 2005
Release 2.1.10
End of Hardware Maintenance Date when Quintum will no
longer support hardware fixes
or repairs.
May 31, 2008
End of Software Maintenance Date when Quintum will no
longer maintain, provide bug
fixes, or test the software for
the product.
May 31, 2008
End of Contract Renewal Date when service contracts
are no longer renewable for
the product.
May 31, 2007
End of Support Date when Quintum Technical
Assistance Center (TAC) will
no longer offer support for the
product.
The product becomes
obsolete.
May 31, 2008
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Quintum Call Routing Supplementary Manual

Brand
Quintum
Model
Call Routing
Type
Supplementary Manual
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