HP Spectre 15-ap000 x360 Convertible PC User guide

Type
User guide

This manual is also suitable for

HP Spectre x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel and Core are trademarks of Intel
Corporation in the U.S. and other countries.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth
in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: December 2015
Document Part Number: 841999-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft
surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply
with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 3
Display .................................................................................................................................................................... 3
Top .......................................................................................................................................................................... 4
TouchPad ............................................................................................................................................. 4
Lights ................................................................................................................................................... 5
Speakers .............................................................................................................................................. 6
Keys ..................................................................................................................................................... 7
Left side ................................................................................................................................................................. 8
Right side ............................................................................................................................................................. 10
Bottom ................................................................................................................................................................. 11
Labels ................................................................................................................................................................... 12
3 Illustrated parts catalog .............................................................................................................................. 13
Computer major components .............................................................................................................................. 13
Miscellaneous parts ............................................................................................................................................. 15
4 Removal and replacement preliminary requirements ..................................................................................... 16
Tools required ...................................................................................................................................................... 16
Service considerations ......................................................................................................................................... 16
Plastic parts ....................................................................................................................................... 16
Cables and connectors ...................................................................................................................... 16
Grounding guidelines ........................................................................................................................................... 17
Electrostatic discharge damage ........................................................................................................ 17
Packaging and transporting guidelines .......................................................................... 18
Workstation guidelines ................................................................................ 18
5 Removal and replacement procedures ........................................................................................................... 20
Bottom cover ....................................................................................................................................................... 21
Battery ................................................................................................................................................................. 22
WLAN module ...................................................................................................................................................... 24
Solid-state drive .................................................................................................................................................. 26
Speakers .............................................................................................................................................................. 27
Card reader board ................................................................................................................................................ 28
Heat sink .............................................................................................................................................................. 30
v
Fan ........................................................................................................................................................................ 32
Display assembly ................................................................................................................................................. 33
Power connector cable ........................................................................................................................................ 35
TouchPad .............................................................................................................................................................. 36
System board ....................................................................................................................................................... 37
Top cover/keyboard ............................................................................................................................................. 39
6 Using Setup Utility (BIOS) – Windows 10 ........................................................................................................ 40
Starting Setup Utility (BIOS) ................................................................................................................................ 40
Updating Setup Utility (BIOS) .............................................................................................................................. 40
Determining the BIOS version ........................................................................................................... 41
Downloading a BIOS update .............................................................................................................. 41
Synchronizing a tablet and keyboard (select products only) .............................................................................. 42
7 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 43
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 44
8 Specications .............................................................................................................................................. 45
9 Backing up, restoring, and recovering – Windows 10 ....................................................................................... 46
Creating recovery media and backups ................................................................................................................ 46
Creating HP Recovery media (select products only) ......................................................................... 47
Using Windows Tools ........................................................................................................................................... 48
Restore and recovery ........................................................................................................................................... 48
Recovering using HP Recovery Manager ........................................................................................... 49
What you need to know before you get started ............................................................. 49
Using the HP Recovery partition (select products only) ................................................. 50
Using HP Recovery media to recover .............................................................................. 50
Changing the computer boot order ................................................................................ 51
Removing the HP Recovery partition (select products only) ......................................... 51
10 Power cord set requirements ...................................................................................................................... 52
Requirements for all countries ............................................................................................................................ 52
Requirements for specic countries and regions ................................................................................................ 52
11 Recycling .................................................................................................................................................. 54
Index ............................................................................................................................................................. 55
vi
1 Product description
Category Description
Product Name HP Spectre x360 Convertible PC
Processor 6th generation Intel™ Core® processors (1866-MHz FSB, 4.00-MB L3 cache, dual core, 15 W)
Intel Core i7-6560U 2.20-GHz, max turbo 3.20-GHz)
Intel Core i7-6500U 2.50-GHz, max turbo 3.10-GHz
Intel Core i5-6200U 2.30-GHz, max turbo 2.80-GHz
Chipset Intel processor controller hub (PCH)
Graphics Internal Graphics
Intel HD Graphics 540 (i7-6560U processor)
Intel HD Graphics 520 (i7-6500U and i5-6200U processors)
Support for HD decode, DX12, and HDMI
Panel Touch screen; multi touch enabled; 16:9 ultra-wide aspect ratio; typical brightness: 300 nits
15.6-in (3840×2160), BrightView, ultra high-denition (UHD), white-light emitting (WLED),
UWVA, eDP1.3+PSR at 72% Color Gamut (CG), 2.6-mm
15.6-in (1920×1080), BrightView, full high-denition (FHD), WLED, UWVA; eDP1.3 at 72% Color
Gamut (CG); 3.2-mm
Memory No SODIMM slots - not customer accessible / upgradeable
Support for LPDDR3-1866 dual channel
Supports 16384-MB (256-MB×32×4, 4PCs) and 8192-MB (256-MB×16×4, 4PCs) congurations
Primary storage Single SATA M.2 SSD conguration as storage
Support for single SATA M.2 solid-state drive conguration as storage in the following congurations:
512-GB solid-state drive, TLC
256-GB solid-state drive, TLC
1-TB solid-state drive, PCIe
512-GB solid-state drive, PCIe
256-GB solid-state drive, PCIe
Audio and video HD Audio
Premium audio (Bang & Olufsen)
Four speaker drivers (2 top, 2 bottom) that re simultaneously.
Webcam and microphone Webcam: HP TrueVision Full HD, xed (no tilt), with activity light, 1920×1080 by 30 frames
per second
Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise-
suppression software
Wireless Integrated Wireless options with dual antennas (NGFF/PCIe):
Two built-in WLAN antennas (in display assembly)
1
Category Description
Support for Miracast and Intel WiDi
Support for the following WLAN modules:
Intel Dual Band Wireless-AC 7265NV 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter
External media cards HP Multi-Format Digital Media Card Reader
Support SD/SDHC/SDXC
Push-Push Insertion/Removal
Internal card expansion One NGFF Slot for WLAN (2230)
One NGFF Slot for SSD (2280)
Ports AC adapter HP Smart plug
Headphone output and microphone input combo jack (stereo)
mDP 1.2 supporting up to 3200×2000 @ 60 Hz
HDMI v.2.0 output support up to 4096×2160 at 60 Hz
USB 3.0 (3) Type A ports (1 on left, 2 on right)
USB 3.1 (1) Type C port (1 on left side)
Supports HP USB Boost (Sleep and Charge) on all ports
Ethernet Not built-in; support through USB dongle
Keyboard/pointing devices Full-size, backlight, island-style keyboard
Dura-coat, silver
Touchpad requirements
Multi-touch gestures enabled
Taps enabled as default
Support for Windows modern TouchPad gestures
Power requirements AC adapter
45-W HP Smart adapter, nPFC, wall mount
Battery
3-cell, 64.5-WHr, 5.68-AHr, Li-ion battery (includes cable)
Security Trusted Platform Module (TPM) support
Intel AT-p Ready support
Operating system Preinstalled
Windows 10 Pro
Serviceability End user replaceable part
AC adapter
2 Chapter 1 Product description
2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
Type camera in the taskbar search box, and then select
Camera.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
Select the Start button, select All apps, select HP Help and Support, and then select HP Documentation.
Display 3
Top
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
4 Chapter 2 External component identication
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light
Amber: Computer sound is o.
O: Computer sound is on.
Top 5
Speakers
Component Description
(1) Speakers (2) Produce sound.
6 Chapter 2 External component identication
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Displays system information when pressed in combination with
the esc key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
Top 7
Left side
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter and battery light
White: The AC adapter is connected and the battery is fully
charged.
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
Amber: The AC adapter is connected and the battery is
charging.
O: The battery is not charging.
(3) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner, or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
(5) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
Select the Start button, select All apps, select HP Help and
Support, and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
(6) Power button
When the computer is o, press the button to turn on the
computer.
When the computer is on, press the button briey to
initiate Sleep.
When the computer is in the Sleep state, press the button
briey to exit Sleep.
8 Chapter 2 External component identication
Component Description
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
Type power in the taskbar search box, and then select
Power and sleep settings.
or –
Right-click the Start button, and then select Power
Options.
(7) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory
card reader.
Left side 9
Right side
Component Description
(1) Volume buttons Control the speaker volume.
To increase speaker volume, press the + edge of the
button.
(2) USB Type-C port Connects any USB device with a Type-C connector.
(3) USB 3.0 charging (powered) ports (2) Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner, or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
(4) Mini Dual-Mode DisplayPort Connects an optional digital display device, such as a high-
performance monitor or projector.
(5) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
10 Chapter 2 External component identication
Bottom
Component Description
(1) Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(2) Speakers (2) Produce sound.
Bottom 11
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select products only)
Component
(1) Model name (select products only)
(2) Product number
(3) Serial number
(4) Warranty period
Regulatory label(s)—Provide(s) regulatory information about the computer.
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
12 Chapter 2 External component identication
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then
follow the on-screen instructions.
Computer major components
Computer major components 13
Item Component Spare part number
(1) Display assembly
FHD display 841264-001
UHD display 841265-001
(2) Top cover and keyboard (includes keyboard cable and keyboard backlight cable)
For use in Canada 841266-DB1
For use in France 841266-051
For use in Germany 841266-041
For use in the Netherlands 841266-B31
For use in Saudi Arabia 841266-171
For use in Switzerland 841266-BG1
For use in the United Kingdom and Singapore 841266-031
For use in the United States 841266-001
(3) TouchPad 806516-001
(4) TouchPad cable 841262-001
(5) Speakers (include left and right speakers and cables) 841275-001
(6) Power connector cable 841237-001
(7) System board (includes processor, UMA graphics memory and replacement thermal material)
Intel Core i7-6560U processor, 16-GB of system memory, and the Windows 10 operating system 841239-601
Intel Core i7-6560U processor, 16-GB of system memory, and a non-Windows operating system 841239-001
Intel Core i7-6500U processor, 16-GB of system memory, and the Windows 10 operating system 841240-601
Intel Core i7-6500U processor, 16-GB of system memory, and a non-Windows operating system 841240-001
Intel Core i5-6500U processor, 8-GB of system memory, and the Windows 10 operating system 841241-601
Intel Core i5-6500U processor, 8-GB of system memory, and a non-Windows operating system 841241-001
Intel Core i5-6200U processor, 8-GB of system memory, and the Windows 10 operating system 841242-601
Intel Core i5-6200U processor, 8-GB of system memory, and a non-Windows operating system 841242-001
(8) Fan 841263-001
(9) Heat sink (includes replacement thermal material) 841238-001
(10) Card reader board 841272-001
(11) Card reader board cable 841261-001
(12) Solid-state drive
1-TB, 2280 M.2, PCIe solid-state drive 850852-002
512-GB, 2280 M.2, PCIe solid-state drive 847110-006
256-GB, 2280 M.2, PCIe solid-state drive 847109-004
512-GB 763008-007
14 Chapter 3 Illustrated parts catalog
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HP Spectre 15-ap000 x360 Convertible PC User guide

Type
User guide
This manual is also suitable for

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