Velleman VDP600HZ User manual

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VDP600HZ

25.11.2010 ©Velleman nv

2

terminator

eindweerstand

résistance de

terminaison

terminación

Terminierung

How to turn the controller line from 3-pins into 5-pins (plug and socket).

Controller line van 3-pin naar 5-pin aanpassen (stekker en contact).

Modifier la ligne du contrôleur de 3 broches en 5 broches (fiche et contact).

Modificar la línea del controlador de 3 polos y 5 polos (conector y contacto).

Die Controller-Linie von 3-Pin nach 5-Pin anzupassen (Stecker und Kontakt).

25.11.201

1. Int

r

To all r

e

Import

a

device in

2. Saf

e

• Dam

a

the

d

• A qu

a

• Do n

Prot

e

• This

quali

• Mak

e

man

u

• Do n

nece

• Disc

o

pow

e

• Note

• Kee

p

3. Ge

n

Refer to

t

• This

only

• Do n

• Do

n

with

• Fami

by u

n

of th

e

• Use

t

• All

m

• Only

elect

• Do n

• The i

• Con

n

4. Ov

e

0

r

oduction

e

sidents of th

e

a

nt environme

This symbol o

n

could harm th

e

waste; it shou

l

to your distrib

u

If in doubt, c

Thank you for

to service. If t

h

e

ty Instru

c

Be very caref

u

electroshocks

Do not touch

Keep this dev

Unplug the m

Keep the devi

unattended.

a

ge caused by

d

ealer will not a

c

a

lified technicia

ot switch the d

e

ct the device a

g

device falls un

d

fied person car

r

e

sure that the

a

u

al.

ot crimp the po

ssary.

o

nnect the devi

c

e

r cord by the p

that damage c

a

p

the device aw

a

n

eral Guid

e

t

he Velleman

®

device is desig

n

be used indoor

s

ot shake the d

e

n

ot drink smo

k

skin or eyes, ri

n

liarise yourself

n

qualified peopl

e

device.

t

he original pac

m

odifications of

t

use the device

roshocks, cras

h

ot add oils, per

f

nstallation has

n

ect the device

t

e

rview

e

European Un

ntal informati

n

the device or

t

e

environment.

l

d be taken to

a

u

tor or to a loc

a

ontact your l

o

buying the VD

P

h

e device was d

a

c

tions

u

l during the in

s

.

the device duri

n

ice away from

r

ains lead befor

e

ce away from

c

d

isregard of ce

r

c

cept responsi

b

n should install

e

vice on immed

g

ainst damage

d

er protection cl

r

y out the elect

r

a

vailable voltag

wer cord and p

r

c

e from the ma

i

lug only.

a

used by user

m

a

y from fire an

d

e

lines

®

Service and

Q

n

ed for professi

o

s

and connecte

d

e

vice. Avoid bru

t

k

e liquid. If ing

n

se thoroughly

with the functi

o

e. Any damage

kaging if the d

e

t

he device are

f

for its intende

d

h

, etc. Using th

e

f

ume or any ot

h

to be approved

t

o the mains wi

VDP60

3

USER M

A

ion

on about this

t

he package in

d

Do not dispose

a

specialized co

m

a

l recycling ser

v

o

cal waste dis

p

P

600HZ! Pleas

e

a

maged in tran

s

tallation: touc

h

n

g operation as

r

ain and moistu

e

opening the h

o

c

hildren and un

a

r

tain guidelines

b

ility for any en

s

and service thi

iately after it h

a

by leaving it s

w

ass I. It is ther

e

r

ic connection.

e does not exc

e

r

otect it agains

t

i

ns to clean it,

f

m

odifications to

d

flammable su

b

Q

uality Warra

n

o

nal use on sta

g

d

to an alternat

i

t

e force when i

n

ested, call a do

with water.

o

ns of the devic

e

that may occu

r

e

vice is to be tr

a

f

orbidden for sa

f

d

purpose. All o

t

e

device in an u

n

h

er liquid in the

by an expert b

th the power pl

0HZ

A

NUAL

product

d

icates that dis

p

of the unit (or

m

pany for recy

c

v

ice. Respect th

e

p

osal authorit

i

e

read the man

u

s

it, don't install

h

ing live wires

c

the housing h

e

re.

o

using.

a

uthorised user

s

in this manual

i

s

uing defects o

r

s device.

a

s been expose

d

w

itched off until

e

fore essential

t

e

ed the voltage

t

damage. Hav

e

f

ill the tank or

w

the device is n

o

b

stances.

n

ty on the last

g

e, in discos, t

h

i

ng current of 2

n

stalling or ope

r

ctor immediate

e

before actuall

r

will most prob

a

nsported.

f

ety reasons.

t

her uses may l

e

n

authorised wa

y

smoke liquid.

efore the devic

e

ug. Don’t conn

e

p

osal of the dev

batteries) as u

n

c

ling. This devic

e

local environ

m

i

es.

u

al thoroughly

b

or use it and c

o

c

an cause life-t

h

e

ats up.

s

. Never let th

e

i

s not covered

b

r

problems.

d

to changes in

it has reached

t

hat the device

stated in the s

p

e

an authorised

w

hen it is not in

o

t covered by t

h

pages of this m

h

eatres, etc. Th

e

30VAC ~ 50Hz.

r

ating the devi

c

ly. If smoke liq

u

y using it. Do n

ably be due to

e

ad to short cir

c

y

will void the

w

e

is taken into

s

e

ct it to a dimm

©Vellem

a

ice after its life

c

n

sorted municip

e should be ret

u

m

ental rules.

b

efore bringing

o

ntact your dea

h

reatening

e

machine oper

a

b

y the warranty

temperature.

room temperat

u

be earthed. Ha

v

p

ecifications of

t

dealer replace i

use. Handle th

e

h

e warranty.

anual.

e

VDL600HZ s

h

c

e.

u

id comes in co

ot allow operat

i

unprofessional

u

c

uits, burns,

w

arranty.

s

ervice.

ing pack.

a

n nv

c

ycle

al

u

rned

this

ler.

a

te

and

u

re.

v

e a

t

his

t if

e

h

ould

ntact

i

on

u

se

25.11.201

Refer to

t

haze m

a

1 mo

2 saf

e

3 ha

z

4 out

5 fan

6 liq

u

remote

c

A int

e

B du

r

C flo

w

D tim

5. Ins

•

C

i

n

• I

•

M

•

P

f

o

•

C

l

e

•

A

• Rem

o

rem

o

• The

h

Wh

e

•

H

n

• T

w

• T

i

n

•

N

q

•

O

i

n

m

• S

Fre

e

•

P

• Rem

o

• Pour

fluid

liqui

d

• Push

the t

• Whe

n

0

t

he illustration

s

a

chine

untin

g

bracket

e

ty hoo

k

z

e nozzle

put direction k

n

/ air inlet

u

id tank compa

r

c

ontroller

e

rval control

r

ation control

w

control

er indicato

r

tallation

IMPORT

A

C

heck the devic

e

n

stallation and

nstall the devic

M

ake sure ther

e

P

rovide at least

f

ront of the air i

o

n the fan grid.

C

AUTION: haz

e

ast 1m (±3.3f

t

A

lways follow t

h

o

ve all packing

o

ved.

h

azer can be u

s

e

n using a car

r

H

ave the device

n

orms.

he carrying co

n

w

ithout deformi

n

he installation

m

n

cl.) connected

N

ever stand dire

q

ualified techni

c

O

verhead moun

t

n

stallation mat

e

n

ot attempt to i

n

m

ay result in in

j

et the desired i

e

standing:

P

lace the VDL6

0

o

ve the liquid t

a

high quality s

m

level. Only us

e

d

tank and tigh

t

the plastic hos

ank compartm

e

n

you plan on u

s

on page 2 of t

h

n

ob

r

tment

A

NT installati

o

e

for damage b

e

contact your lo

c

e in a location

w

e

is no flammab

l

30cm (±1 foot

)

nlet [5] must

b

e

leaves the ou

t

) away from t

h

e safety instru

c

material from t

s

ed free standin

r

ying constru

c

installed by a

q

n

struction must

n

g.

m

ust always be

to the safety h

ctly below the

d

c

ian check the

d

t

ing requires ex

t

e

rial to be used

…

n

stall the devic

e

j

uries.

nclination angl

e

0

0HZ horizont

a

nk. The tank i

s

m

oke liquid (VD

L

e

smoke liquid

s

t

en.

e down until th

e

nt [6]. Make s

u

sing the remot

e

VDP60

4

h

is manual.

o

n notes:

e

fore each use.

c

al dealer. Nev

e

w

ith few passer

s

l

e material with

)

of free space

a

b

e free and uno

b

t

put nozzle [3]

h

e nozzle when

t

c

tions (§2) and

he shipping bo

x

g or attached t

o

c

tion:

q

ualified person

,

be able to sup

p

secured with a

ook [2].

d

evice when it i

s

d

evice once a y

e

t

ensive experie

…

Have the ma

t

e

yourself if yo

u

e

by using the

m

a

lly on a flat, h

e

s

located behin

d

L

HLH5) into th

e

s

uitable for this

e

filter is at the

u

re the plastic

h

e

controller (se

e

0HZ

7 DIP swit

c

8 3-pin XL

R

9 5-pin DI

N

10 on/off s

w

11 fuse

12 power ca

13 mountin

g

E continuo

u

F machine

G timed ou

t

H continuo

u

I manual

o

If any damage

e

r use a dama

g

s

-by that is ina

c

in a 0.5m radi

u

a

round the devi

b

structed at all

at high temper

a

t

he machine is

general guideli

n

x

. Check that al

o

a carrying co

n

,

respecting EN

p

ort 10 times th

secondary atta

s

being mount

e

ar and once be

nce: calculatin

g

t

erial and the d

e

u

lack these qu

a

m

ounting brack

e

at-resistant su

r

d

the door [6].

e

tank, being c

a

device. Do not

bottom of the

t

h

ose is not squ

e

§6), plug it in

t

c

hes

R

connections

N

remote contr

o

w

itch

ble socket

g

bracket knob

(

u

s output indic

a

ready indicato

r

t

put button

u

s output butto

n

o

utput button

is noticed, ter

m

g

ed hazer.

c

cessible to un

a

u

s of the device

.

ce for sufficien

t

times. Beware

o

a

tures. Risk of

operating.

n

es (§3).

l foam and plas

n

struction (not i

60598-2-17 an

e weight of the

chment e.g. a

s

e

d, removed or

s

fore you bring

i

g

workload limit

s

e

vice itself che

c

a

lifications as i

m

e

t knobs [13].

r

face.

a

reful not to ex

c

overfill. Place t

t

ank and place

t

e

ezed and close

t

o the remote

c

©Vellem

a

o

l connection

(

2x)

to

r

n

m

inate the

a

uthorised pers

o

.

t

cooling. The a

r

o

f dust accumu

burns. Keep a

t

ic padding is

ncl.).

d all other appl

device for 1 ho

s

afety cable (n

o

s

erviced. Have

a

t into service.

s

, determining

t

c

ked regularly.

D

m

proper installa

t

c

eed the maxi

m

he cap back on

t

he tank back i

n

the door.

c

ontroller socke

t

a

n nv

o

ns.

r

ea in

lating

t

icable

ur

o

t

a

t

he

D

o

t

ion

m

um

the

n

to

t

[9].

25.11.201

6. Op

e

•

T

w

s

•

C

•

T

o

• I

i

m

a

s

R

•

U

•

A

• The

m

oper

a

F

u

f

u

r

e

D

M

6.1 Full

y

• DIP

s

• Set

t

haze

6.2 Re

m

• DIP

s

• Refe

r

• Swit

c

Man

•

P

b

Con

t

•

P

c

•

P

Tim

e

•

P

a

d

c

•

P

0

e

ration

IMPORT

A

T

he VDP600HZ

d

w

ill continue wo

s

uffer damage

w

C

lean the spray

T

he device nee

d

o

n before proce

e

f you experien

c

m

mediately. C

h

a

ll appears to b

e

s

econds, discon

t

R

emember to d

r

U

sing the devic

e

A

little smoke

m

achine can be

a

tion is determi

u

nction

u

lly independen

t

e

mote controlle

r

M

X controlled

y

independen

t

s

witch 10 must

t

he other DIP s

w

output, DIP s

w

m

ote controlle

r

s

witch 10 must

r

to the illustra

t

c

h on the VDP

6

ual burst

P

ress and hold

t

b

e controlled wi

t

inuous burst

P

ress the contin

c

ontinuously. T

h

P

ress the contin

e

d output

P

ress the timer

a

s set by the in

t

d

uration control

c

ontrol knob [C

]

P

ress the timer

A

NT operatio

n

d

oes not featu

rking. Always

m

w

hen run witho

u

nozzle and ma

k

d

s some time to

e

ding.

c

e low output,

m

h

eck the fluid le

v

e

working prop

e

t

inue operation

r

ain the tank b

e

will produce

w

m

ay continue to

operated fully

ned by the DIP

t

r

t

operation

be set to ON.

w

itches to obtai

n

w

itch 5 through

9

r

be set to OFF.

t

ion on page 2

a

6

00HZ ([10])

a

t

he manual but

t

h the flow con

t

uous output bu

t

h

e output flow

c

uous output bu

t

button [G] onc

e

t

erval control b

u

button [B] (m

a

]

.

button [G] aga

VDP60

5

n

note:

re an automati

c

m

onitor the tan

k

u

t fluid!

k

e sure nothing

heat up before

m

echanical nois

e

v

el, the extern

a

e

rly, plug in the

to avoid perm

a

e

fore transporti

n

w

ater drops at t

h

escape from th

e

independent, v

i

switches [7].

n

the desired h

a

9

set the fan s

p

The other DIP

s

a

nd the overvie

w

a

nd wait until t

h

t

on [I] for as l

o

t

rol knob [C].

t

ton [H] once.

c

an be controlle

d

t

ton [H] again

e

. The yellow L

E

u

tton [A] (max

a

x. 15s per bur

s

in to switch ba

c

0HZ

c

stop function

w

k

fluid level duri

is obstructing

t

operation. Alw

e

or no output

a

l fuse, the rem

o

unit again. If t

h

a

nent damage.

R

n

g the unit.

h

e nozzle. This

i

e

nozzle after o

i

a a remote con

DIP Switc

h

1~4 h

a

5~9 fa

n

10 O

N

1~9 n

o

10 O

F

1~9 D

M

10 O

F

a

ze output. DIP

p

eed.

s

witches have n

w

of §4 for the

h

e ready indicat

o

ng as haze out

p

The red LED [

E

d

with the flow

to switch back

t

E

D [D] turns o

n

. 60 minutes) d

s

t). The output

c

k to manual m

o

w

hen running o

ng operation a

s

t

he output befo

ays wait until t

h

a

t all, unplug th

o

te control and

h

e device will n

R

eturn the devi

c

i

s perfectly nor

m

peration.

troller or via D

M

h

es

a

ze flow

n

speed

N

o

t applicable

F

M

X address (e.

F

switch 1 throu

g

o meaning.

remote control

o

r [F] turns gr

e

p

ut is desired.

T

E

] turns on and

control knob [

C

t

o manual mod

e

n

and haze is p

r

uring the time

a

flow can be co

n

o

de.

©Vellem

a

ut of fluid; the

s

the device ca

n

r

e each use.

h

e green LED [

F

e device

the power cor

d

ot function afte

c

e to your deal

e

m

al.

M

X. The type of

f

g

. 5)

g

h 4 determine

functions.

e

en.

T

he output flow

haze is produc

e

C

].

e

.

r

oduced at inte

r

a

s set by the

n

trolled with th

e

a

n nv

pump

n

F

] is

d

. If

r 30

e

r.

f

the

can

e

d

r

vals

e

flow

VDP600HZ

6

6.3 DMX Connection

Connection

Connect an XLR cable to the female 3-pin XLR output of your controller and the other side to the

male 3-pin XLR input of the VDP600HZ. Multiple VDP600HZs can be linked through serial linking.

The linking cable should be a two-core screened cable with XLR input and output connectors.

DMX-512 Chain with Termination

A DMX terminator is recommended for installations where the DMX cable has to run a long distance

or is in an electrically noisy environment (e.g. discos). The terminator prevents corruption of the

digital control signal by electrical noise. The DMX terminator is simply an XLR plug with a 120Ω

resistor between pins 2 and 3, which is then plugged into the XLR output socket of the last device in

the chain. Please see illustration on page 2.

DMX Start Address

All DMX-controlled devices need a digital start address so that the correct device responds to the

signals. This start address is the channel number from which the device starts to “listen” to the DMX

controller. You can use the same starting address for a whole group of devices or enter an individual

one for every device.

When all devices have the same address, all the VDP600HZs will “listen” to the control signal on one

particular channel. In other words: changing the settings of one channel will affect all devices

simultaneously. If you set different addresses, each device will “listen” to a separate channel

number. Changing the settings of one channel will only affect the device in question.

In the case of the 2-channel VDP600HZ, you will have to set the start address of the first

VDP600HZ to 1, the second VDP600HZ to 3 (1 + 2), the third to 5 (3 + 2) and so on.

NOTE: channel 1 controls the smoke output, channel 2 the fan speed.

• Set the desired start address via the DIP switches [7].

8. Cleaning and Maintenance

• All screws should be tightened and free of corrosion.

• The housing, visible parts, mounting supports and the installation location (e.g. ceiling, suspension,

trussing) should not be deformed, modified or tampered with e.g. do not drill extra holes in mounting

supports, do not change the location of the connections.

• The electric power supply cables must not show any damage. Have a qualified technician maintain

the device.

• Disconnect the device from the mains prior to maintenance activities.

• Clean the machine every 40 hours of operation or every 2 months, whichever comes first.

a) Dismount and clean the nozzle with vinegar and make sure there are no particles left.

b) Empty the tank and fill it with smoke machine cleaning liquid (order code VDLCL, not incl.).

Operate the machine until the tank is empty.

c) Reassemble the nozzle and fill with regular smoke liquid for the next operation.

• There are no user-serviceable parts.

• Contact your dealer for spare parts if necessary.

9. Technical Specifications

power supply 230VAC ~ 50Hz

power consumption max. 500W

warm-up time 90 sec.

tank capacity 2.5 litres

haze output ±34m³/min (1200 ft³/min)

dimensions 275 x 227 x 278mm (without bracket)

weight 7.85kg

cleaning liquid VDLCL, 0.25l (not incl.)

Use this device with original accessories only. Velleman nv cannot be held responsible in the

event of damage or injury resulted from (incorrect) use of this device. For more info

concerning this product and the latest version of this manual, please visit our website

www.hqpower.eu. The information in this manual is subject to change without prior notice.

The copyright to this manual is owned by Velleman nv. All worldwide rights reserved.

No part of this manual or may be copied, reproduced, translated or reduced to any electronic medium or

otherwise without the prior written consent of the copyright holder.

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Velleman

®

Service and Quality Warranty

Velleman

®

has over 35 years of experience in the electronics world

and distributes its products in more than 85 countries.

All our products fulfil strict quality requirements and legal

stipulations in the EU. In order to ensure the quality, our products

regularly go through an extra quality check, both by an internal

quality department and by specialized external organisations. If, all

precautionary measures notwithstanding, problems should occur,

please make appeal to our warranty (see guarantee conditions).

General Warranty Conditions Concerning Consumer Products

(for EU):

• All consumer products are subject to a 24-month warranty on

production flaws and defective material as from the original date of

purchase.

• Velleman

®

can decide to replace an article with an equivalent

article, or to refund the retail value totally or partially when the

complaint is valid and a free repair or replacement of the article is

impossible, or if the expenses are out of proportion.

You will be delivered a replacing article or a refund at the value of

100% of the purchase price in case of a flaw occurred in the first

year after the date of purchase and delivery, or a replacing article at

50% of the purchase price or a refund at the value of 50% of the

retail value in case of a flaw occurred in the second year after the

date of purchase and delivery.

• Not covered by warranty:

- all direct or indirect damage caused after delivery to the article

(e.g. by oxidation, shocks, falls, dust, dirt, humidity...), and by the

article, as well as its contents (e.g. data loss), compensation for loss

of profits;

- frequently replaced consumable goods, parts or accessories such as

batteries, lamps, rubber parts, drive belts... (unlimited list);

- flaws resulting from fire, water damage, lightning, accident, natural

disaster, etc.;

- flaws caused deliberately, negligently or resulting from improper

handling, negligent maintenance, abusive use or use contrary to the

manufacturer’s instructions;

- damage caused by a commercial, professional or collective use of

the article (the warranty validity will be reduced to six (6) months

when the article is used professionally);

- damage resulting from an inappropriate packing and shipping of

the article;

- all damage caused by modification, repair or alteration performed

by a third party without written permission by Velleman

®

.

• Articles to be repaired must be delivered to your Velleman

®

dealer,

solidly packed (preferably in the original packaging), and be

completed with the original receipt of purchase and a clear flaw

description.

• Hint: In order to save on cost and time, please reread the manual

and check if the flaw is caused by obvious causes prior to presenting

the article for repair. Note that returning a non-defective article can

also involve handling costs.

• Repairs occurring after warranty expiration are subject to shipping

costs.

• The above conditions are without prejudice to all commercial

warranties.

The above enumeration is subject to modification according to the

article (see article’s manual).

Velleman

®

service- en kwaliteitsgarantie

Velleman

®

heeft ruim 35 jaar ervaring in de elektronicawereld en

verdeelt in meer dan 85 landen.

Al onze producten beantwoorden aan strikte kwaliteitseisen en aan

de wettelijke bepalingen geldig in de EU. Om de kwaliteit te

waarborgen, ondergaan onze producten op regelmatige tijdstippen

een extra kwaliteitscontrole, zowel door onze eigen kwaliteitsafdeling

als door externe gespecialiseerde organisaties. Mocht er ondanks

deze voorzorgen toch een probleem optreden, dan kunt u steeds een

beroep doen op onze waarborg (zie waarborgvoorwaarden).

Algemene waarborgvoorwaarden consumentengoederen

(voor Europese Unie):

• Op alle consumentengoederen geldt een garantieperiode van 24

maanden op productie- en materiaalfouten en dit vanaf de

oorspronkelijke aankoopdatum.

• Indien de klacht gegrond is en een gratis reparatie of vervanging

van een artikel onmogelijk is of indien de kosten hiervoor buiten

verhouding zijn, kan Velleman

®

beslissen het desbetreffende artikel

te vervangen door een gelijkwaardig artikel of de aankoopsom van

het artikel gedeeltelijk of volledig terug te betalen. In dat geval krijgt

u een vervangend product of terugbetaling ter waarde van 100% van

de aankoopsom bij ontdekking van een gebrek tot één jaar na

aankoop en levering, of een vervangend product tegen 50% van de

kostprijs of terugbetaling van 50% bij ontdekking na één jaar tot 2

jaar.

• Valt niet onder waarborg:

- alle rechtstreekse of onrechtstreekse schade na de levering

veroorzaakt aan het toestel (bv. door oxidatie, schokken, val, stof,

vuil, vocht...), en door het toestel, alsook zijn inhoud (bv. verlies van

data), vergoeding voor eventuele winstderving.

- verbruiksgoederen, onderdelen of hulpstukken die regelmatig

dienen te worden vervangen, zoals bv. batterijen, lampen, rubberen

onderdelen, aandrijfriemen... (onbeperkte lijst).

- defecten ten gevolge van brand, waterschade, bliksem, ongevallen,

natuurrampen, enz.

- defecten veroorzaakt door opzet, nalatigheid of door een

onoordeelkundige behandeling, slecht onderhoud of abnormaal

gebruik of gebruik van het toestel strijdig met de voorschriften van

de fabrikant.

- schade ten gevolge van een commercieel, professioneel of collectief

gebruik van het apparaat (bij professioneel gebruik wordt de

garantieperiode herleid tot 6 maand).

- schade veroorzaakt door onvoldoende bescherming bij transport

van het apparaat.

- alle schade door wijzigingen, reparaties of modificaties uitgevoerd

door derden zonder toestemming van Velleman

®

.

• Toestellen dienen ter reparatie aangeboden te worden bij uw

Velleman

®

-verdeler. Het toestel dient vergezeld te zijn van het

oorspronkelijke aankoopbewijs. Zorg voor een degelijke verpakking

(bij voorkeur de originele verpakking) en voeg een duidelijke

foutomschrijving bij.

• Tip: alvorens het toestel voor reparatie aan te bieden, kijk nog

eens na of er geen voor de hand liggende reden is waarom het

toestel niet naar behoren werkt (zie handleiding). Op deze wijze kunt

u kosten en tijd besparen. Denk eraan dat er ook voor niet-defecte

toestellen een kost voor controle aangerekend kan worden.

• Bij reparaties buiten de waarborgperiode zullen transportkosten

aangerekend worden.

• Elke commerciële garantie laat deze rechten onverminderd.

Bovenstaande opsomming kan eventueel aangepast worden

naargelang de aard van het product (zie handleiding van het

betreffende product).

Garantie de service et de qualité Velleman

®

Velleman

®

jouit d’une expérience de plus de 35 ans dans le monde

de l’électronique avec une distribution dans plus de 85 pays.

Tous nos produits répondent à des exigences de qualité rigoureuses

et à des dispositions légales en vigueur dans l’UE. Afin de garantir la

qualité, nous soumettons régulièrement nos produits à des contrôles

de qualité supplémentaires, tant par notre propre service qualité que

par un service qualité externe. Dans le cas improbable d’un défaut

malgré toutes les précautions, il est possible d’invoquer notre

garantie (voir les conditions de garantie).

Conditions générales concernant la garantie sur les produits

grand public (pour l’UE) :

• tout produit grand public est garanti 24 mois contre tout vice de

production ou de matériaux à dater du jour d’acquisition effective ;

• si la plainte est justifiée et que la réparation ou le remplacement

d’un article est jugé impossible, ou lorsque les coûts s’avèrent

disproportionnés, Velleman

®

s’autorise à remplacer ledit article par

un article équivalent ou à rembourser la totalité ou une partie du prix

d’achat. Le cas échéant, il vous sera consenti un article de

remplacement ou le remboursement complet du prix d’achat lors

d’un défaut dans un délai de 1 an après l’achat et la livraison, ou un

article de remplacement moyennant 50% du prix d’achat ou le

remboursement de 50% du prix d’achat lors d’un défaut après 1 à 2

ans.

• sont par conséquent exclus :

- tout dommage direct ou indirect survenu à l’article après livraison

(p.ex. dommage lié à l’oxydation, choc, chute, poussière, sable,

impureté…) et provoqué par l’appareil, ainsi que son contenu (p.ex.

perte de données) et une indemnisation éventuelle pour perte de

revenus ;

- tout bien de consommation ou accessoire, ou pièce qui nécessite un

remplacement régulier comme p.ex. piles, ampoules, pièces en

caoutchouc, courroies… (liste illimitée) ;

- tout dommage qui résulte d’un incendie, de la foudre, d’un

accident, d’une catastrophe naturelle, etc. ;

- tout dommage provoqué par une négligence, volontaire ou non,

une utilisation ou un entretien incorrect, ou une utilisation de

l’appareil contraire aux prescriptions du fabricant ;

- tout dommage à cause d’une utilisation commerciale,

professionnelle ou collective de l’appareil (la période de garantie sera

réduite à 6 mois lors d’une utilisation professionnelle) ;

- tout dommage à l’appareil qui résulte d’une utilisation incorrecte ou

différente que celle pour laquelle il a été initialement prévu comme

décrit dans la notice ;

- tout dommage engendré par un retour de l’appareil emballé dans

un conditionnement non ou insuffisamment protégé ;

- toute réparation ou modification effectuée par une tierce personne

sans l’autorisation explicite de SA Velleman

®

;

- frais de transport de et vers Velleman

®

si l’appareil n’est plus

couvert sous la garantie.

• toute réparation sera fournie par l’endroit de l’achat. L’appareil doit

nécessairement être accompagné du bon d’achat d’origine et être

dûment conditionné (de préférence dans l’emballage d’origine avec

mention du défaut) ;

• conseil : il est conseillé de consulter la notice et de contrôler

câbles, piles, etc. avant de retourner l’appareil. Un appareil retourné

jugé défectueux qui s’avère en bon état de marche pourra faire

l’objet d’une note de frais à charge du consommateur ;

• une réparation effectuée en-dehors de la période de garantie fera

l’objet de frais de transport ;

• toute garantie commerciale ne porte pas atteinte aux conditions

susmentionnées.

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Velleman VDP600HZ User manual

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