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Lincoln 2021 Aviator Owner's manual

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August 2020
First Printing
Litho in U.S.A.
2021 AVIATOR Owner’s Manual
owner.lincoln.com lincolncanada.com
MC5J 19A321 AA
Owner’s Manual
2021 AVIATOR
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications,
design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language
in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 202007 20200713110654
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead
compounds, chemicals known to the State of California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ...........................................9
Symbols Glossary ............................................9
Perchlorate .......................................................12
Lincoln Automotive Financial Services
..........................................................................12
Replacement Parts Recommendation
..........................................................................12
Special Notices ...............................................13
Mobile Communications Equipment .........14
Export Unique Options ..................................14
Data Privacy
Data Privacy .....................................................16
Service Data .....................................................17
Event Data ........................................................17
Settings Data ...................................................18
Connected Vehicle Data ...............................19
Mobile Device Data .......................................19
Emergency Call System Data .....................20
Environment
Protecting the Environment .........................21
At a Glance
Instrument Panel ............................................22
Child Safety
General Information ......................................25
Installing Child Restraints ............................27
Booster Seats .................................................38
Child Restraint Positioning ..........................40
Child Safety Locks .........................................42
Seatbelts
Principle of Operation ..................................44
Fastening the Seatbelts ...............................45
Seatbelt Height Adjustment ........................47
Seatbelt Warning Lamp and Indicator
Chime ............................................................47
Seatbelt Reminder .........................................48
Child Restraint and Seatbelt Maintenance
........................................................................50
Seatbelt Extensions .......................................51
Personal Safety System™
Personal Safety System™ .............................52
Supplementary Restraints System
Principle of Operation ..................................53
Driver and Passenger Airbags ...................54
Front Passenger Sensing System .............56
Side Airbags ....................................................58
Driver and Passenger Knee Airbags ........59
Safety Canopy™ ..............................................59
Crash Sensors and Airbag Indicator ..........61
Airbag Disposal ..............................................62
Pedestrian Protection - Plug-In
Hybrid Electric Vehicle (PHEV)
Pedestrian Alert System ..............................63
911 Assist
What Is 911 Assist ...........................................64
Emergency Call Requirements ...................64
Emergency Call Limitations ........................65
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Keys and Remote Controls
General Information on Radio Frequencies
........................................................................66
Remote Control ..............................................67
Replacing a Lost Key or Remote Control
..........................................................................71
Phone as a Key
What Is Phone As a Key ...............................72
Phone as a Key Limitations .........................72
Programming Your Phone ..........................72
Using the Valet Mode ...................................73
Using the Backup Start Passcode .............73
Phone as a Key – Troubleshooting ...........74
MyKey™
Principle of Operation ..................................76
Creating a MyKey ...........................................77
Clearing All MyKeys ......................................78
Checking MyKey System Status ................78
Using MyKey With Remote Start Systems
.........................................................................79
MyKey – Troubleshooting ............................79
Doors and Locks
Locking and Unlocking .................................81
Opening the Doors .......................................88
Emergency Door Release ...........................89
Soft Closing Door ..........................................89
Keyless Entry ..................................................89
Liftgate
Power Liftgate ................................................92
Security
Passive Anti-Theft System ...........................97
Anti-Theft Alarm .............................................98
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column .......................................................100
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering Column
.......................................................................100
Audio Control ................................................102
Voice Control ................................................102
Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
.......................................................................102
Cruise Control - Vehicles With: Cruise
Control ........................................................103
Information Display Control .......................104
Heated Steering Wheel ..............................104
Horn .................................................................104
Wipers and Washers
Windshield Wipers - Vehicles Without:
Heated Wiper Blades .............................105
Windshield Wipers - Vehicles With: Heated
Wiper Blades ............................................106
Autowipers .....................................................106
Windshield Washers ....................................107
Rear Window Wiper and Washers ...........107
Lighting
General Information ....................................109
Lighting Control ............................................109
Autolamps .......................................................110
Instrument Lighting Dimmer .......................110
Headlamp Exit Delay .....................................111
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Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
.........................................................................111
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) ...............111
Front Fog Lamps ............................................111
Adaptive Headlamps ....................................112
Direction Indicators .......................................114
Welcome Lighting .........................................114
Interior Lamps ................................................115
Ambient Lighting ...........................................115
Automatic High Beam Control
What Is Automatic High Beam Control
........................................................................117
Switching Automatic High Beam Control
On and Off ..................................................117
Automatic High Beam Control Indicators
........................................................................118
Overriding Automatic High Beam Control
........................................................................118
Windows and Mirrors
Power Windows .............................................119
Global Opening and Closing ....................120
Exterior Mirrors .............................................120
Interior Mirror ................................................122
Sun Visors ......................................................123
Moonroof ........................................................123
Instrument Cluster
Gauges ...........................................................126
Warning Lamps and Indicators .................129
Audible Warnings and Indicators .............133
Information Displays
General Information .....................................134
Personalized Settings .................................138
Information Messages ................................140
Head Up Display ..........................................162
Climate Control
Automatic Climate Control ........................166
Hints on Controlling the Interior Climate
.......................................................................169
Rear Passenger Climate Controls ............170
Heated Rear Window ...................................171
Heated Exterior Mirrors ...............................171
Remote Start ..................................................172
Interior Air Quality
What Is the Cabin Air Filter ........................173
Replacing the Cabin Air Filter ...................173
What Is Auto Air Refresh .............................173
How Does Auto Air Refresh Work ............173
Checking the Interior Air Quality ..............173
Auto Air Refresh Indicators ........................174
Refreshing the Interior Air ..........................174
Auto Air Refresh Hints .................................175
Interior Air Quality – Troubleshooting
.......................................................................175
Seats
Sitting in the Correct Position ...................176
Head Restraints .............................................177
Power Seats ...................................................179
Memory Function .........................................184
Rear Seats ......................................................187
Heated Seats ..................................................191
Ventilated Seats ...........................................192
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Rear Occupant Alert System
What is the Rear Occupant Alert System
.......................................................................193
How Does the Rear Occupant Alert System
Work ............................................................193
Rear Occupant Alert System Precautions
.......................................................................193
Rear Occupant Alert System Limitations
.......................................................................193
Switching Rear Occupant Alert System On
and Off ........................................................194
Rear Occupant Alert System Indicators
.......................................................................194
Rear Occupant Alert System Audible
Warnings ....................................................194
Garage Door Opener
Universal Garage Door Opener ...............195
Auxiliary Power Points
Auxiliary Power Points ................................201
Wireless Accessory Charger ...................202
Storage Compartments
Overhead Console .....................................205
Starting and Stopping the Engine
General Information ...................................206
Keyless Starting ...........................................206
Starting a Gasoline Engine .......................207
Starting a Hybrid Electric Vehicle System
........................................................................211
Engine Block Heater ...................................214
Unique Driving Characteristics
Auto-Start-Stop - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ...........................216
Hybrid Vehicle Operation ..........................218
Plug-In Hybrid Vehicle Operation ...........220
Hybrid Vehicle Frequently Asked
Questions .................................................222
Fuel and Refueling
Safety Precautions ......................................224
Fuel Quality ..................................................225
Fuel Filler Funnel Location .......................225
Running Out of Fuel ...................................226
Refueling ........................................................227
Fuel Consumption ......................................230
Engine Emission Control
Emission Law ................................................232
Catalytic Converter .....................................233
High Voltage Battery
General Information ...................................236
Charging the High Voltage Battery -
Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................236
Transmission
Automatic Transmission ............................243
All-Wheel Drive
Using All-Wheel Drive ................................248
Brakes
General Information ...................................255
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Hints on Driving With Anti-Lock Brakes
......................................................................256
Electric Parking Brake ................................256
Hill Start Assist .............................................258
Auto Hold ......................................................259
Reverse Braking Assist
What Is Reverse Braking Assist ................261
Reverse Braking Assist Precautions .......261
Switching Reverse Braking Assist On and
Off ...............................................................262
Overriding Reverse Braking Assist ........262
Reverse Braking Assist Indicators ..........262
Reverse Braking Assist – Troubleshooting
......................................................................263
Traction Control
Principle of Operation ................................265
Using Traction Control ...............................265
Stability Control
Principle of Operation ................................266
Using Stability Control ...............................267
Hill Descent Control
What Is Hill Descent Control ....................268
Switching Hill Descent Control On and Off
......................................................................268
Setting the Hill Descent Speed ...............268
Hill Descent Control Indicator .................269
Parking Aids
Principle of Operation ................................270
Rear Parking Aid ..........................................270
Front Parking Aid .........................................272
Side Sensing System ..................................274
Active Park Assist ........................................276
Rear View Camera .......................................281
360 Degree Camera ..................................284
Cruise Control
What Is Cruise Control ...............................287
Switching Cruise Control On and Off ......287
Setting the Cruise Control Speed ...........287
Canceling the Set Speed ..........................288
Resuming the Set Speed ..........................288
Cruise Control Indicators ..........................288
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ..................................289
What Is Adaptive Cruise Control With Lane
Centering ..................................................289
What Is Intelligent Adaptive Cruise Control
......................................................................289
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................289
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................290
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering ...............................291
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go ....................................291
Switching Adaptive Cruise Control On and
Off ...............................................................293
Setting the Adaptive Cruise Control Speed
......................................................................294
Setting the Adaptive Cruise Control Gap
......................................................................295
Canceling the Set Speed ..........................296
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Resuming the Set Speed ..........................296
Overriding the Set Speed .........................296
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................296
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go ....................................297
Adaptive Cruise Control Indicators -
Vehicles With: Intelligent Adaptive
Cruise Control ..........................................297
Switching From Adaptive Cruise Control
to Cruise Control .....................................297
Switching Lane Centering On and Off
......................................................................298
Switching Intelligent Mode On and Off
......................................................................299
Adjusting the Set Speed Tolerance .......299
Adaptive Cruise Control – Troubleshooting
......................................................................300
Driving Aids
Driver Alert ....................................................303
Lane Keeping System ................................304
Blind Spot Information System .................310
Cross Traffic Alert .........................................314
Speed Sign Recognition .............................319
Steering .........................................................320
Pre-Collision Assist ......................................321
Drive Mode Control
What Is Drive Mode Control .....................327
Selecting a Drive Mode .............................327
Drive Modes .................................................327
Load Carrying
Rear Under Floor Storage .........................330
Luggage Covers ..........................................330
Roof Racks and Load Carriers ..................331
Load Limit ......................................................332
Air Suspension .............................................336
Towing
Towing a Trailer ............................................338
Trailer Sway Control ...................................339
Recommended Towing Weights .............339
Essential Towing Checks ............................341
Towing the Vehicle on Four Wheels .......343
Driving Hints
Reduced Engine Performance .................345
Economical Driving .....................................345
Cold Weather Precautions ........................346
Breaking-In ....................................................346
Driving Through Water ..............................346
Floor Mats ......................................................347
Roadside Emergencies
Roadside Assistance ..................................349
Hazard Flashers ..........................................350
Fuel Shutoff ..................................................350
Jump Starting the Vehicle ..........................351
Collision, Damage or Fire Event ..............353
Post-Crash Alert System ...........................355
Transporting the Vehicle ...........................355
Customer Assistance
Getting the Services You Need ...............357
In California (U.S. Only) ..............................358
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................359
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Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................360
Getting Assistance Outside the U.S. and
Canada .......................................................361
Ordering Additional Owner's Literature
......................................................................363
Reporting Safety Defects (U.S. Only) ......364
Reporting Safety Defects (Canada Only)
......................................................................364
Fuses
Fuse Specification Chart ...........................366
Changing a Fuse .........................................379
Maintenance
General Information ....................................382
Opening and Closing the Hood ..............382
Under Hood Overview ...............................384
Engine Oil Dipstick .....................................385
Engine Oil Check ........................................385
Oil Change Indicator Reset ......................386
Changing the Engine Air Filter .................387
Engine Coolant Check ...............................388
Automatic Transmission Fluid Check ......393
Brake Fluid Check .......................................393
Power Steering Fluid Check .....................394
Changing the 12V Battery .........................395
Adjusting the Headlamps ..........................397
Washer Fluid Check ...................................399
Fuel Filter ......................................................399
Checking the Wiper Blades ......................399
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
......................................................................399
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
......................................................................400
Changing the Rear Wiper Blades ............401
Changing a Bulb ...........................................401
Vehicle Care
General Information ...................................402
Cleaning Products ......................................402
Cleaning the Exterior .................................403
Waxing ...........................................................404
Cleaning the Engine ...................................405
Cleaning the Windows and Wiper Blades
......................................................................405
Cleaning the Interior ..................................406
Cleaning the Instrument Panel and
Instrument Cluster Lens ........................406
Cleaning Leather Seats .............................407
Repairing Minor Paint Damage ...............408
Cleaning the Wheels ..................................408
Vehicle Storage ...........................................408
Body Styling Kits ...........................................410
Wheels and Tires
General Information ......................................411
Tire Care .........................................................413
Using Summer Tires ...................................425
Using Snow Chains ....................................426
Tire Pressure Monitoring System ...........429
Changing a Road Wheel ............................433
Technical Specifications .............................441
Capacities and Specifications
Engine Specifications - Excluding: Plug-In
Hybrid Electric Vehicle (PHEV) ............443
Engine Specifications - Plug-In Hybrid
Electric Vehicle (PHEV) ..........................444
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Motorcraft Parts - Excluding: Plug-In Hybrid
Electric Vehicle (PHEV) ..........................445
Motorcraft Parts - Plug-In Hybrid Electric
Vehicle (PHEV) .........................................447
Vehicle Identification Number .................449
Capacities and Specifications - Excluding:
Plug-In Hybrid Electric Vehicle (PHEV)
......................................................................449
Capacities and Specifications - Plug-In
Hybrid Electric Vehicle (PHEV) .............461
Bulb Specification Chart ............................472
Vehicle Identification
Installing the Vehicle Identification Card
......................................................................473
Network Connectivity
Connecting the Vehicle to a Mobile
Network .....................................................474
Network Connectivity – Troubleshooting
......................................................................475
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ............478
Changing the Vehicle Wi-Fi Hotspot Name
or Password ..............................................478
Audio System
General Information ...................................480
Audio Unit ......................................................481
Digital Radio .................................................483
Satellite Radio ..............................................486
USB Port ........................................................489
SYNC™ 3
General Information .....................................491
Using Voice Recognition ...........................493
Entertainment ..............................................505
Climate ............................................................517
Phone .............................................................520
Navigation .....................................................522
Electric Vehicle Information .....................530
Apps ...............................................................536
Settings ..........................................................539
SYNC™ 3 Troubleshooting ..........................541
Accessories
Accessories ..................................................558
Lincoln Protect
Lincoln Protect .............................................560
Scheduled Maintenance
General Maintenance Information ..........563
Normal Scheduled Maintenance ............567
Special Operating Conditions Scheduled
Maintenance ..............................................571
Appendices
Electromagnetic Compatibility .................575
End User License Agreement .................580
Declaration of Conformity .........................610
Declaration of Conformity - Vehicles With:
SYNC 3 ........................................................611
Type Approvals ..............................................611
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ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time to get
to know your vehicle by reading this manual.
The more that you know about it, the greater
the safety and pleasure you will get from
driving it.
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the vehicle
you have purchased.
Note: Some of the illustrations in this manual
may show features as used in different
models, so may appear different to you on
your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling your
vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may see
on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
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Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
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Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle such as
airbag modules, seatbelt pretensioners and
remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience.
Use the options below to contact us with
questions about your account or financing
and we will respond promptly:
Web Address
www.credit.lincoln.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’ s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
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Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish, structural
integrity, corrosion protection and dent
resistance. During vehicle development we
validate that these parts deliver the intended
level of protection as a whole system. A
great way to know for sure you are getting
this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Lincoln Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be covered
by the Lincoln Warranty. For additional
information, refer to the terms and conditions
of the Lincoln Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered
by your New Vehicle Limited Warranty, see
your warranty guide that is available online.
For more information, refer to our website
and download your copy of the warranty
guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or serious
injury to yourself and others if you do not
follow the instruction highlighted by the
warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury.
WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur.
On Board Diagnostics Data Link
Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in conjunction
with a diagnostic scan tool for vehicle
diagnostics, repairs and reprogramming
services. Installing an aftermarket device that
uses the DLC during normal driving for
purposes such as remote insurance company
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monitoring, transmission of vehicle data to
other devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to vehicle
systems. We do not recommend or endorse
the use of unapproved aftermarket plug-in
devices. The vehicle Warranty will not cover
damage caused by an aftermarket plug-in
device.
Notice to Owners of Pickup Trucks and
Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than other
types of vehicles.
Before you drive your vehicle, please read
this Owner’s Guide carefully. Your vehicle is
not a passenger car. As with other vehicles
of this type, failure to operate this vehicle
correctly may result in loss of vehicle control,
vehicle rollover, personal injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for snowplowing.
Your vehicle does not have a snowplowing
package.
Using Your Vehicle as an Ambulance
Do not use this vehicle as an ambulance.
Your vehicle does not have the Ambulance
Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owner’s
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and
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Introduction
specifications that are unique to your vehicle.
This Owner’s Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for export. Refer to
this Owner’s Manual for all other required
information and warnings.
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Introduction
WARNING: Do not connect wireless
plug-in devices to the data link connector.
Unauthorized third parties could gain
access to vehicle data and impair the
performance of safety related systems.
Only allow repair facilities that follow our
service and repair instructions to connect
their equipment to the data link connector.
We respect your privacy and are committed
to protecting it. The information contained
in this publication was correct at the time of
going to print but as technology rapidly
changes, we recommend that you visit the
local Ford website for the latest information.
Your vehicle has electronic control units that
have data recording functionality and the
ability to permanently or temporarily store
data. This data could include information on
the condition and status of your vehicle,
vehicle maintenance requirements, events
and malfunctions. The types of data that can
be recorded are described in this section.
Some of the data recorded is stored in event
logs or error logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or through
a legal process. Such information could be
used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system components,
for example fuel level, tire pressure and
battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt status.
• Events or errors in essential systems, for
example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in combination
with other information, for example an
accident report, damage to a vehicle or
eyewitness statements, could be associated
with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this data
through a dedicated, protected connection.
We only collect and use data to enable your
use of our services to which you have
subscribed, with your consent or where
permitted by law. For additional information,
see the terms and conditions of the services
to which you have subscribed.
For additional information about our privacy
policy, refer to the local Ford website.
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Services That Third Parties Provide
We recommend that you review the terms
and conditions and data privacy information
for any services equipped with your vehicle
or to which you subscribe. We take no
responsibility for services that third parties
provide.
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your
vehicle, Ford Motor Company (Ford of
Canada in Canada), and service and repair
facilities may access or share among them
vehicle diagnostic information received
through a direct connection to your vehicle
when diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford of
Canada, in Canada) may, where permitted
by law, use vehicle diagnostic information
for vehicle improvement or with other
information we may have about you, for
example, your contact information, to offer
you products or services that may interest
you. Data may be provided to our service
providers such as part suppliers that may
help diagnose malfunctions, and who are
similarly obligated to protect data. We retain
this data only as long as necessary to
perform these functions or to comply with
law. We may provide information where
required in response to official requests to
law enforcement or other government
authorities or third parties acting with lawful
authority or court order, and such information
may be used in legal proceedings. For U.S.
only (if equipped), if you choose to use
connected apps and services, you consent
that certain diagnostic information may also
be accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic information
may be used to provide services to you,
personalizing your experience, troubleshoot,
and to improve products and services and
offer you products and services that may
interest you, where permitted by law. For
Canada only, for more information, please
review the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data storage
and use of service providers in other
jurisdictions who may be subject to legal
requirements in Canada, the United States
and other countries applicable to them, for
example, lawful requirements to disclose
personal information to governmental
authorities in those countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event data
recorder is to record, in certain crash or near
crash-like situations, such as an airbag
deployment or hitting a road obstacle; this
data will assist in understanding how a
vehicle’s systems performed. The event data
recorder is designed to record data related
to vehicle dynamics and safety systems for
a short period of time, typically 30 seconds
or less.
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