NEC Express5800/180Ra-7 User manual

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■■■■■■■

User's

Guide

E

XPRESS

5800/180Ra-7

xxx

()

■■■■■■■

User's Guide

E

XPRESS

5800/180Ra-7

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is

the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc.

and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights

to this document, including all design, manufacturing, reproduction, use, and sales rights

thereto, except to the extent said rights are expressly granted to others.

The NEC Computers Inc. product(s) discussed in this document are warranted in

accordance with the terms of the Warranty Statement accompanying each product.

However, actual performance of each such product is dependent upon factors such as

system configuration, customer data, and operator control. Since implementation by

customers of each product may vary, the suitability of specific product configurations and

applications must be determined by the customer and is not warranted by NEC Computers

Inc.

To allow for design and specification improvements, the information in this document is

subject to change at any time, without notice. Reproduction of this document or portions

thereof without prior written approval of NEC Computers Inc. is prohibited.

Trademarks

INTEL is a registered trademark of Intel Corporation.

MS-DOS is a registered trademark of Microsoft Corporation.

Pentium is a registered trademark of Intel Corporation.

Phoenix RomPilot is a trademark of Phoenix Technologies Ltd.

All other product, brand, or trade names used in this publication are the trademarks or registered

trademarks of their respective trademark owners.

PN: 456-01516-000

First Print – April 2000

NEC Computers Inc.

15 Business Park Way

Sacramento, CA 95828

Contents iii

Contents

Using this Guide

1 System Overview

Overview ....................................................................................................................................1-2

System Chassis...........................................................................................................................1-5

External View ..................................................................................................................1-5

Liquid Crystal Display Messages ....................................................................................1-9

Status LED Indicator Descriptions ..................................................................................1-9

Internal View .................................................................................................................1-12

System Board Set .....................................................................................................................1-12

System Board Set Features.......................................................................................................1-18

Pentium III Xeon Processor ...........................................................................................1-18

System Memory .............................................................................................................1-18

I/O Expansion Slots .......................................................................................................1-18

SAF-TE Controller.........................................................................................................1-20

Real-Time Clock/Calendar ............................................................................................1-20

BIOS ..............................................................................................................................1-20

Controllers......................................................................................................................1-20

IDE Controller.................................................................................................... 1-20

Keyboard and Mouse Controller ........................................................................ 1-20

Network Controller............................................................................................. 1-21

SCSI Controller .................................................................................................. 1-21

Video Controller................................................................................................. 1-21

Peripheral Controller .......................................................................................... 1-22

System Board Management Controller (BMC).................................................. 1-23

External Device Connectors ..........................................................................................1-23

System Power ...........................................................................................................................1-24

Peripheral Bays.........................................................................................................................1-24

Disk Array ................................................................................................................................1-25

Automatic Rebuilding Function.....................................................................................1-26

Expand Capacity Function.............................................................................................1-26

System Functions .....................................................................................................................1-27

Hot Swapping.................................................................................................................1-27

Hot Plug PCI..................................................................................................................1-27

Fans................................................................................................................................1-27

Sleep Mode ....................................................................................................................1-27

ACPI ..............................................................................................................................1-28

AC Link Mode ...............................................................................................................1-28

Remote Power-On (Wake On LAN) Function ..............................................................1-29

System Security........................................................................................................................1-29

Security with Mechanical Locks and Monitoring..........................................................1-29

Software Locks via the BIOS Setup Utility...................................................................1-29

Reconfiguration........................................................................................................................1-30

Optional UPS............................................................................................................................1-30

iv Contents

2 Setting Up the System

Overview.................................................................................................................................... 2-2

Selecting a Site .......................................................................................................................... 2-2

Unpacking the System ............................................................................................................... 2-3

Rack-Mount Subsystem Assembly ............................................................................................ 2-4

Before You Begin............................................................................................................ 2-4

Static Precautions ............................................................................................................ 2-4

Assembly......................................................................................................................... 2-5

Preparing the Rack Mounting Bracket Assemblies ............................................ 2-5

Attaching the Center Slide Bar to the BSU......................................................... 2-7

Installing the Rack Mounting Bracket Assemblies into the Rack Cabinet ......... 2-7

Mounting the BSU in the Rack Cabinet.............................................................. 2-11

Attaching the Cable Retention Arm.................................................................... 2-13

Getting Familiar with the System ............................................................................................ 2-14

Making Connections................................................................................................................ 2-14

Connecting the Power Cord(s)................................................................................................. 2-15

Using the System ..................................................................................................................... 2-17

Powering On the Server System.................................................................................... 2-18

Powering Off the Server System ................................................................................... 2-19

Forcing a Power Shutdown ........................................................................................... 2-20

3 Configuring Your System

Configuring Your System.......................................................................................................... 3-2

BIOS Setup Utility..................................................................................................................... 3-3

Using the BIOS Setup Utility.......................................................................................... 3-3

BIOS Setup Configuration Settings ................................................................................ 3-4

Main Menu ...................................................................................................................... 3-5

Advanced Menu .............................................................................................................. 3-6

Advanced Submenu ............................................................................................ 3-7

Memory Reconfiguration Submenu.................................................................... 3-7

CPU Reconfiguration Submenu.......................................................................... 3-8

L3 Cache Reconfiguration Submenu .................................................................. 3-8

Peripheral Configuration Submenu..................................................................... 3-9

Monitoring Configuration Submenu................................................................... 3-10

PCI Device Submenu .......................................................................................... 3-10

PCI Parity Error Submenu .................................................................................. 3-10

Option ROM Submenu ....................................................................................... 3-11

Numlock Submenu.............................................................................................. 3-12

Security Menu ............................................................................................................... 3-13

Secure Mode Menu ....................................................................................................... 3-14

System Hardware Menu ................................................................................................ 3-15

Thermal Sensor Submenu ................................................................................... 3-16

Wake On Events Submenu ................................................................................. 3-16

Console Redirection Submenu............................................................................ 3-16

Boot Menu..................................................................................................................... 3-17

Exit Menu...................................................................................................................... 3-18

SCSISelect Utility.................................................................................................................... 3-19

Running the SCSISelect Utility..................................................................................... 3-19

Adaptec SCSI Utility Configuration Settings................................................................ 3-20

Exiting Adaptec SCSI Utility........................................................................................ 3-22

Configuring Optional SCSI Controller Boards ............................................................. 3-22

Contents v

Configuring the RAID Controller ............................................................................................3-23

Configuring System Jumpers ...................................................................................................3-24

Before You Begin ..........................................................................................................3-24

Moving System Jumpers................................................................................................3-26

Clearing CMOS and Password ......................................................................................3-27

4 Upgrading Your System

General Information ...................................................................................................................4-2

Precautions .................................................................................................................................4-3

Preparing Your System for Upgrade ..........................................................................................4-5

Equipment Log...........................................................................................................................4-5

Removing the Top Cover of the Tower Cabinet ........................................................................4-5

Installing the Top Cover of the Tower Cabinet..........................................................................4-7

Removing the Front and Rear Fan Modules...............................................................................4-7

Installing the Front and Rear Fan Modules ................................................................................4-8

Installing/Removing the BSU Front Bezel and Top Cover........................................................4-9

Removing the Front Bezel ...............................................................................................4-9

Installing the Front Bezel...............................................................................................4-10

Removing the Top Cover...............................................................................................4-11

Installing the Top Cover ................................................................................................4-12

Processors.................................................................................................................................4-13

Removing/Installing Processor Cartridges on System Baseboard.................................4-14

Installing the Optional Five to Eight CPU Upgrade Kit...........................................................4-19

DIMMs .....................................................................................................................................4-26

Installing DIMMs...........................................................................................................4-27

Removing DIMMs .........................................................................................................4-29

Modifying the I/O Riser Board ................................................................................................4-31

Replacing the Real-time Clock Battery .........................................................................4-31

Option Boards...........................................................................................................................4-33

Installation Considerations.............................................................................................4-34

Installing an Option Board.............................................................................................4-35

Removing an Option Board ...........................................................................................4-38

RAID Controller Board............................................................................................................4-39

Removable Media Devices.......................................................................................................4-41

Installing a 5 1/4-Inch Device........................................................................................4-43

Removing a 5 1/4-Inch Device ......................................................................................4-46

Hard Disk Drives......................................................................................................................4-48

Installing a Hard Disk Drive ..........................................................................................4-49

Removing a Hard Disk Drive.........................................................................................4-52

Hot-Swapping a Hard Drive ..........................................................................................4-54

Power Supply ...........................................................................................................................4-55

Installing a BSU Power Supply .....................................................................................4-56

Installing a DEU Power Supply.....................................................................................4-58

Removing a Power Supply.............................................................................................4-59

Hot-Swapping a Power Supply......................................................................................4-60

Installing the Optional UPS......................................................................................................4-61

Installing the Optional DEU.....................................................................................................4-65

Adding the Optional DEU 2-Channel SCSI Board ..................................................................4-67

vi Contents

5 Problem Solving

Problem Solving ........................................................................................................................ 5-2

Static Precautions....................................................................................................................... 5-2

Troubleshooting Checklists ....................................................................................................... 5-3

Initial System Startup ...................................................................................................... 5-3

Running New Application Software ............................................................................... 5-4

After System Has Been Running Correctly..................................................................... 5-5

Diagnostic Procedures ............................................................................................................... 5-6

Error Checking ................................................................................................................ 5-6

Troubleshooting Guide.................................................................................................... 5-6

Preparing the System for Diagnosing Problems ................................................. 5-6

Monitoring POST ............................................................................................... 5-7

Verifying Proper Operation of Key System Indicators....................................... 5-8

Confirming Loading of the Operating System.................................................... 5-8

Specific Problems and Corrective Actions ................................................................................ 5-9

Power LED Does Not Light ............................................................................................ 5-9

Incorrect or No Beep Code.............................................................................................. 5-9

No Characters Appear on Screen .................................................................................. 5-10

Characters are Distorted or Incorrect ............................................................................ 5-10

System Cooling Fans Do Not Rotate ............................................................................ 5-10

Diskette Drive Activity LED Does Not Light............................................................... 5-11

CD-ROM Drive Activity Light Does Not Light ........................................................... 5-11

Problems with Application Software ............................................................................ 5-11

Bootable CD-ROM Is Not Detected ............................................................................. 5-12

Problems with the Network ..................................................................................................... 5-12

Plug and Play Installation Tips ................................................................................................ 5-12

Error Messages ........................................................................................................................ 5-13

LCD Error Messages..................................................................................................... 5-13

LCD Error Code Hardware References......................................................................... 5-26

Memory............................................................................................................... 5-26

CPU (Up to 4 Processors)................................................................................... 5-26

CPU (5 Processors or More)............................................................................... 5-27

PCI Bus ............................................................................................................... 5-27

Fan ...................................................................................................................... 5-28

Power Supply Unit.............................................................................................. 5-28

POST Error Codes and Messages ................................................................................. 5-29

POST Error Code Hardware References....................................................................... 5-37

Memory............................................................................................................... 5-37

CPU (Up to 4 Processors)................................................................................... 5-37

CPU (5 Processors or More)............................................................................... 5-37

PCI Bus ............................................................................................................... 5-38

How to Identify BIOS and BMC Revision Levels .................................................................. 5-39

BIOS Revision Level Identification .............................................................................. 5-39

BMC Revision Level Identification .............................................................................. 5-39

A Specifications

Basic System Unit (BSU) .........................................................................................................A-2

Disk Expansion Unit (DEU) ..................................................................................................... A-5

B Interrupt Request/ PCI IRQ Device/ I/O Port Address Assignments

Interrupt Request Assignments..................................................................................................B-2

Contents vii

PCI IRQ Device Assignments ................................................................................................... B-3

I/O Port Address Assignments .................................................................................................. B-4

C System Cabling Configurations

Before You Begin...................................................................................................................... C-2

Static Precautions ...................................................................................................................... C-2

BSU Cable Configuration .........................................................................................................C-3

BSU RAID Cable Configuration............................................................................................... C-5

BSU and DEU RAID Cable Configuration............................................................................... C-7

D ROMPilot

™

BIOS Error Codes

ROMPilot

™

BIOS Error Codes .................................................................................................D-2

Glossary

Equipment Log

Index

viii Contents

Using This Guide ix

Using This Guide

This User’s Guide provides a quick reference to information about your server system. Its

goal is to familiarize you with your system and the tasks necessary for system configuring

and upgrading.

This guide contains the following information:

!

Chapter 1, “System Overview” provides an overview of your system and describes your

system’s major system components. See this chapter to familiarize yourself with your

system.

!

Chapter 2, “Setting Up Your System” tells you how to select a site, unpack the system,

assemble the rack-mount system, make cable connections, and how to use your system.

!

Chapter 3, “Configuring Your System” tells you how to configure the system and

provides instructions for running the BIOS Setup Utility and the SCSISelect

Configuration Utility, which is used to configure SCSI devices in your system. This

chapter also provides information on system board jumper settings.

!

Chapter 4, “Upgrades and Options” provides you with instructions for upgrading your

system with additional processors, optional memory, options cards, peripheral devices,

and redundant power supply.

!

Chapter 5, “Problem Solving” contains helpful information for solving problems that

might occur with your system.

!

Appendix A, “Specifications” provides specifications for the Basic System Unit (BSU)

and the Disk Expansion Unit (DEU).

!

Appendix B, “Interrupt Request/PCI IRQ Device/I/O Port Address Assignments"

provides the Interrupt Requests (IRQs), PCI IRQ device, and I/O port addresses that are

assigned by the factory for this system. These values can be used for reference when

installing an optional device.

!

Appendix C, “System Cabling Configurations” includes cabling information for the dual

channel onboard SCSI controller, the onboard IDE controller, and the optional RAID

controllers.

!

Appendix D, “ROMPilot BIOS Error Codes” defines the ROMPilot Error Codes

reported to the BIOS. These codes can be used for reference when diagnosing situations

where the ROMPilot installation fails.

!

“Glossary” defines the standard acronyms and technical terms used in this manual.

!

“Equipment Log” provides you with a sample equipment log for documenting the

system configuration and future updates you may make to your system.

x Using This Guide

Text Conventions

This guide uses the following text conventions.

Warnings, cautions, and notes have the following meanings:

!

WARNING

Warnings alert you to situations that could result in serious personal injury or loss

of life.

!

CAUTION

Cautions indicate situations that can damage the system hardware or software.

Note

:

Notes give important information about the material being described.

!

Names of keyboard keys are printed as they appear on the keyboard. For example, Ctrl,

Alt, or Enter.

!

Text or keystrokes that you enter appear as boldface type. For example, type abc123 and

press ENTER.

!

File names are printed in uppercase letters. For example, AUTOEXEC.BAT.

Using This Guide xi

Related Documents

In addition to this guide, the following system documentation is included with your server

either as electronic files on E

XPRESS

B

UILDER

or as paper copy shipped with your server.

!

System Release Notes

Release Notes provide you with the latest information about your system. This

information was not available to be included in your user's guide at the time it was

developed and released.

!

Getting Started Sheet

The Getting Started Sheet provides several easy-to-follow steps to become familiar with

your server documentation and to complete your installation successfully.

!

Network Operating System Configuration Guide

This guide contains supplemental instructions needed to install and configure your

server Windows 2000, Windows NT 4.0, Novell NetWare v5.0, Santa Cruz Operation

(SCO) OpenServer Release 5.05, and UNIXWare 7.1.1 Network Operating Systems.

This document is intended to complement the more detailed procedural documents

available from the vendor of the network operating system.

xii Using This Guide

Safety Notices

!

Caution: To reduce the risk of electric shock which could cause personal injury, follow

all safety notices. The symbols shown are used in your documentation and on your

equipment to indicate safety hazards.

!

Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries

may result in an explosion. Dispose of lithium batteries as required by local ordinance or

as normal waste if no local ordinance exists.

!

Warning: The detachable power supply cords are intended to serve as the disconnect

devices.

!

Warning: This equipment has a 3-wire, grounded power cords. To prevent electrical

hazards, do not remove or defeat the ground prong on the power cords. Replace a power

cord if it gets damaged. Contact your dealer for an exact replacement.

!

Warning: The DC push-button on/off switch on the front panel does not turn off the

system AC power. Also, +5vdc is present on the system board whenever the AC power

cords are connected between the system and an AC outlet. Before doing the procedures

in this manual, make sure that your system is powered off and unplug the AC power

cords from the back of the chassis. Failure to disconnect power before opening your

system can result in personal injury and equipment damage.

In the U.S.A. and Canada, the power cord must be a UL-listed detachable power cord (in

Canada, CSA-certified), type ST or SJT, 16 AWG, 3-conductor, provided with a molded-on

NEMA type 5-15 P plug cap at one end and a molded-on cord connector body at the other

end. The cord length must not exceed 9 feet (2.7 meters).

Outside the U.S.A. and Canada, the plug must be rated for 250 VAC, 10 amp minimum,

and must display an international agency approval marking. The cord must be suitable for

use in the end-user country. Consult your dealer or the local electrical authorities if you are

unsure of the type of power cord to use in your country. The voltage change occurs via a

switch in the power supply.

!

Warning: Under no circumstances should the user attempt to disassemble the power

supply. The power supply has no user-replaceable parts. Inside the power supply are

hazardous voltages that can cause serious personal injury. A defective power supply

must be returned to your dealer.

Using This Guide xiii

Safety Notices for Users Outside of the U.S.A. and Canada

!

PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage

integrity of the equipment, connect only equipment with mains-protected electrically-

compatible circuits to the external ports.

!

Remote Earths: To prevent electrical shock, connect all local (individual office)

computers and computer support equipment to the same electrical circuit of the building

wiring. If you are unsure, check the building wiring to avoid remote earth conditions.

!

Earth Bonding: For safe operation, only connect the equipment to a building supply

that is in accordance with current wiring regulations in your country. In the U.K., those

regulations are the IEE.

xiv Using This Guide

Care and Handling

Use the following guidelines to properly handle and care for your system.

Protect the system from extremely low or high temperatures. Let

the system warm (or cool) to room temperature before using it.

Keep the system away from magnetic forces.

Keep the system dry. Do not wash the system with a wet cloth or

pour fluid into it.

Protect the system from being bumped or dropped.

Check the system for condensation. If condensation exists, allow it

to evaporate before powering on the system.

Keep the system away from dust, sand, and dirt.

1

System Overview

!

Overview

!

System Chassis

!

System Board Set

!

System Board Set Features

!

System Power

!

Peripheral Bays

!

Disk Array

!

System Functions

!

System Security

!

Reconfiguration

!

Optional UPS

1-2

System Overview

Overview

This server is a highly reliable, high-powered, fault-tolerant, high-capacity

multiprocessing system based on the Intel



Pentium

®

III

Xeon

™

processor family. It is a

solid performer and offers the latest technology. The server system is conveniently

housed and available as a tower-based system (see Figure 1-1) or as a rack-mount

system (see Figure 1-2) in a relatively small form factor of 7U (fits into a standard EIA

19-inch rack assembly). The tower-based system in addition to the basic system unit

(BSU) contains a disk expansion unit (DEU) that holds up to eight SCSI hard disk

drives.

The combination of computing performance, memory capacity, and integrated I/O

provides a high performance environment for many applications including network

servers. The server system is designed for use in applications where advanced

technology, high performance, and high levels of reliability and compatibility are

expected.

Figure 1-1. Tower-Based System

Figure 1-2.

Rack-Mount System

System Overview 1-3

This server system is designed for minimum downtime. To this end, the BSU includes

or has the option to include the following:

!

Chassis that supports up to three power supplies (depending on the configuration).

An additional power supply can be added to provide redundant power (i.e., the

system will continue to operate with a single power supply failure).

!

Self-contained power supplies that can be easily installed or removed from the back

of the chassis. If optional power system redundancy is installed, the power supply

units are then hot-swappable and can be easily installed or removed from the back of

the chassis without turning the system power off.

!

Modular fan units that can be easily installed or removed from the top of the chassis.

Each modular fan unit can contain up to two fans depending upon system

configuration.

!

Cooling system redundancy where the system will continue to operate in the event of

a fan failure or having cabinet temperatures approaching the threshold limit, the

redundant fans will switch to maximum operating speed.

!

SCSI drive bays accessible from the front of the chassis.

!

Hot-swap SCSI disk drive backplane; a failed drive can be removed and replaced

with a new drive without system power being turned off (if an optional Redundant

Array of Independent Disks (RAID) controller is installed.)

!

High degree of SCSI disk fault tolerance and advanced disk array management

features through the use of RAID technology, if an optional RAID controller is

installed.

!

Hardware monitors (temperature and voltage) and software monitors to indicate

failures.

!

Easy access to all parts for service.

The DEU (tower-based system only) includes or has the option to include the

following:

!

Chassis that supports up to two power supplies (depending on the configuration). An

additional power supply can be added to provide redundant power (i.e., the system

will continue to operate with a single power supply failure).

!

Self-contained power supplies that can be easily installed or removed from the back

of the DEU. If optional power system redundancy is installed, the power supply units

are then hot-swappable and can be easily installed or removed from the back of the

DEU without turning the system power off.

!

Cooling system redundancy where the system will continue to operate in the event of

a fan failure or having cabinet temperatures approaching the threshold limit, the

redundant fans will switch to high speed.

!

SCSI drive bays accessible from the front of the DEU.

!

Hot-swap SCSI disk drive backplane; a failed drive can be removed and replaced

with a new drive without system power being turned off (if an optional Redundant

Array of Independent Disks (RAID) controller is installed in the BSU.)

1-4

System Overview

!

High degree of SCSI disk fault tolerance and advanced disk array management

features through the use of RAID technology, if an optional RAID controller is

installed in the BSU.

As application requirements increase, you can expand your server system with

additional processors, additional memory, add-in boards and peripheral devices.

Your server system features the following major components:

!

Up to four or eight high-performance Pentium

III

Xeon processors packaged in

Single Edge Contact (S.E.C.) cartridges.

!

Up to 16 GB of ECC SDRAM four way interleaved memory.

!

Ten Hot-Plug PCI expansion slots that support eight 64 bit and two 32 bit PCI

boards. The Hot-Plug PCI feature is useable only when Operating System support is

available.

!

Embedded PC-compatible support (serial, parallel, mouse, keyboard, diskette, IDE,

USB, LAN, and video).

!

Integrated onboard ATI RAGE IIC Super Video Graphics Array (SVGA) controller

with 4 MB of video memory.

!

Adaptec AIC7899 SCSI controller providing two channel Ultra 160/m SCSI

interfaces.

!

Integrated onboard Network Interface Controller (NIC), an Intel 82559 PCI LAN

controller for 10 or 100 Mbps Ethernet networks with a RJ-45 Ethernet connector.

!

Single Channel enhanced IDE controller.

!

Chassis that holds up to 6 drives; two hot-swap bays for Ultra 160/m SCSI hard

drives; three media bays with a CD-ROM installed; and a 3.5-inch bay with a

diskette drive.

!

Two hot-swap SCSI hard disk drive bays accessible from the front of the chassis.

The drives can be swapped in or out of the system without powering down, if RAID

is configured in the system.

!

Eight hot-swap SCSI hard disk drive bays accessible from the front of the DEU. The

drives can be swapped in or out of the system without powering down, if RAID is

configured in the BSU.

!

SCSI backplane is Ultra 160/m capable.

!

Integrated dual Universal Serial Bus (USB) ports. Note that the USB ports do not

support the keyboard or mouse.

!

One standard power supply for a four CPU configuration. Two power supplies are

standard for an eight CPU configuration. When an additional power supply is

installed, both the standard and additional redundant power supplies become hot

swappable.

!

Hardware monitors (temperature, fans, and voltage) and software monitors to

indicate failures.

!

One power inter-lock switch for the front panel of the chassis.

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