Dell OpenManage Essentials Version 2.0 User guide

Dell OpenManage Essentials

Version 2.0 User's Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you

how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell

™

and the Dell logo are trademarks of Dell Inc. in the United States and/or other

jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 09

Rev. A00

Contents

1 About OpenManage Essentials......................................................................... 17

What is New in This Release................................................................................................................17

Other Information You May Need...................................................................................................... 18

Contacting Dell....................................................................................................................................19

2 Installing OpenManage Essentials.................................................................. 20

Installation Prerequisites and Minimum Requirements.....................................................................20

Minimum Recommended Hardware............................................................................................20

Minimum Requirements................................................................................................................ 21

Terms and Conditions for Using Relational Database Management Systems................................. 22

Database Size and Scalability..............................................................................................................22

Network Bandwidth Utilization...........................................................................................................23

Minimum Login Roles for Microsoft SQL Server................................................................................23

Downloading OpenManage Essentials.............................................................................................. 24

Installing OpenManage Essentials......................................................................................................24

Custom Setup Installation.............................................................................................................26

Considerations When Installing OpenManage Essentials on a Domain Controller......................... 27

Setting Up OpenManage Essentials Database on a Remote SQL Server..........................................27

Installing Dell SupportAssist................................................................................................................27

Installing Repository Manager............................................................................................................ 29

Installing Dell License Manager..........................................................................................................29

Uninstalling OpenManage Essentials................................................................................................. 30

Upgrading OpenManage Essentials................................................................................................... 30

Setting Up and Configuring VMware ESXi 5.......................................................................................31

Migrating IT Assistant to OpenManage Essentials............................................................................. 32

3 Getting Started With OpenManage Essentials..............................................33

Launching OpenManage Essentials....................................................................................................33

Configuring OpenManage Essentials................................................................................................. 33

Discovery Wizard Configuration.........................................................................................................34

Configuring Discovery Settings..........................................................................................................34

Using the OpenManage Essentials Home Portal............................................................................... 35

OpenManage Essentials Heading Banner.......................................................................................... 36

Customizing Portals............................................................................................................................ 37

Displaying Additional Available Reports and Graphs......................................................................... 37

Drilling Down Charts and Reports for More Information............................................................38

Saving and Loading the Portal Layout................................................................................................38

Updating the Portal Data.................................................................................................................... 38

Hiding Graphs and Reports Components..........................................................................................39

Rearranging or Resizing Graphs and Reports (Components)........................................................... 39

Filtering Data.......................................................................................................................................40

Search Bar........................................................................................................................................... 40

Search Items..................................................................................................................................40

Search Drop-Down List................................................................................................................ 40

Selection Actions........................................................................................................................... 41

Map View (Home) Portal..................................................................................................................... 41

Viewing the User Information.............................................................................................................42

Logging On As a Different User..........................................................................................................42

Using the Update Available Notification Icon....................................................................................42

Using the Warranty Scoreboard Notification Icon............................................................................ 43

4 OpenManage Essentials Home Portal — Reference....................................44

Dashboard...........................................................................................................................................44

Home Portal Reports.................................................................................................................... 44

Device by Status............................................................................................................................ 45

Alerts by Severity........................................................................................................................... 45

Discovered Versus Inventoried Devices....................................................................................... 45

Task Status.....................................................................................................................................46

Schedule View.....................................................................................................................................46

Schedule View Settings................................................................................................................. 47

Device Warranty Report......................................................................................................................47

Map View (Home) Portal Interface.....................................................................................................48

5 Discovering and Inventorying Devices...........................................................49

Supported Devices, Protocols, and Features Matrix..........................................................................49

Supported Operating Systems (Servers), Protocols, and Features Matrix.........................................53

Supported Storage Devices, Protocols, and Features Matrix............................................................ 55

Legend and Definitions....................................................................................................................... 57

Using the Discovery and Inventory Portal..........................................................................................58

Protocol Support Matrix for Discovery...............................................................................................58

Protocol Support Matrix for System Update......................................................................................60

Devices Not Reporting Service Tag................................................................................................... 60

Configuring a Discovery and Inventory Task..................................................................................... 61

Changing the Default SNMP Port.................................................................................................62

Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root

Certificate...................................................................................................................................... 63

Excluding Ranges................................................................................................................................64

Viewing Configured Discovery and Inventory Ranges......................................................................64

Scheduling Discovery......................................................................................................................... 64

Discovery Speed Slider..................................................................................................................65

Multithreading............................................................................................................................... 65

Scheduling Inventory..........................................................................................................................66

Configuring Status Polling Frequency................................................................................................66

6 Discovery And Inventory — Reference...........................................................67

Discovery and Inventory Portal Page Options................................................................................... 67

Discovery and Inventory Portal...........................................................................................................67

Last Discovery and Inventory........................................................................................................68

Discovered Versus Inventoried Devices.......................................................................................68

Task Status.....................................................................................................................................69

Viewing Device Summary...................................................................................................................69

Viewing Device Summary Filter Options......................................................................................70

Add Discovery Range..........................................................................................................................70

Discovery Configuration......................................................................................................................71

Discovery Configuration Options..................................................................................................71

Device Type Filtering...........................................................................................................................72

ICMP Configuration.............................................................................................................................73

ICMP Configuration Options.........................................................................................................73

SNMP Configuration............................................................................................................................73

SNMP Configuration Options....................................................................................................... 74

WMI Configuration.............................................................................................................................. 75

WMI Configuration Options..........................................................................................................75

Storage Configuration.........................................................................................................................75

Storage Configuration Options.....................................................................................................75

WS-Man Configuration....................................................................................................................... 75

WS-Man Configuration Options................................................................................................... 76

SSH Configuration...............................................................................................................................76

SSH Configuration Options...........................................................................................................77

IPMI Configuration.............................................................................................................................. 77

IPMI Configuration Options.......................................................................................................... 77

Discovery Range Action......................................................................................................................78

Summary..............................................................................................................................................78

Add Exclude Range............................................................................................................................. 78

Add Exclude Range Options......................................................................................................... 79

Discovery Schedule.............................................................................................................................79

Viewing Discovery Configuration................................................................................................. 79

Discovery Schedule Settings........................................................................................................ 80

Inventory Schedule..............................................................................................................................81

Inventory Schedule Settings..........................................................................................................81

Status Schedule................................................................................................................................... 81

Status Polling Schedule Settings...................................................................................................82

Discovery Ranges................................................................................................................................82

Exclude Ranges................................................................................................................................... 83

7 Managing Devices.............................................................................................. 84

Viewing Devices..................................................................................................................................84

Device Summary Page.................................................................................................................. 85

Nodes and Symbols Description.................................................................................................. 86

Device Details................................................................................................................................86

Viewing Device Inventory................................................................................................................... 87

Viewing Alerts Summary.....................................................................................................................88

Viewing System Event Logs................................................................................................................88

Searching for Devices.........................................................................................................................88

Creating a New Group........................................................................................................................88

Adding Devices to a New Group........................................................................................................89

Adding Devices to an Existing Group.................................................................................................89

Hiding a Group....................................................................................................................................89

Deleting a Group.................................................................................................................................90

Single Sign-On....................................................................................................................................90

Creating a Custom URL......................................................................................................................90

Launching the Custom URL.......................................................................................................... 91

Configuring Warranty Email Notifications..........................................................................................91

Configuring Warranty Scoreboard Notifications............................................................................... 92

Configuring Warranty Pop-Up Notifications..................................................................................... 92

Using Map View...................................................................................................................................92

Map Providers................................................................................................................................94

Configuring Map Settings............................................................................................................. 95

General Navigation and Zooming................................................................................................ 96

Home View....................................................................................................................................96

Tool Tip..........................................................................................................................................96

Selecting a Device on Map View...................................................................................................97

Health and Connection Status......................................................................................................97

Multiple Devices at the Same Location........................................................................................98

Setting a Home View.....................................................................................................................98

Viewing All Map Locations............................................................................................................98

Adding a Device to the Map......................................................................................................... 98

Moving a Device Location Using the Edit Location Details Option............................................99

Importing Licensed Devices....................................................................................................... 100

Using the Map View Search Bar.................................................................................................. 101

Removing All Map Locations...................................................................................................... 103

Editing a Map Location............................................................................................................... 103

Removing a Map Location.......................................................................................................... 103

Exporting All Device Locations...................................................................................................104

Dell NAS Appliance Support............................................................................................................. 104

OEM Device Support.........................................................................................................................105

8 Devices — Reference....................................................................................... 106

Viewing Inventory............................................................................................................................. 106

Viewing Alerts.............................................................................................................................. 107

Viewing Hardware Logs.................................................................................................................... 107

Hardware Log Details..................................................................................................................107

Alert Filters.........................................................................................................................................108

Viewing Non-Compliant Systems ...................................................................................................108

Non-Compliant Systems............................................................................................................ 108

Device Search................................................................................................................................... 109

Query Results...............................................................................................................................110

Creating Device Group...................................................................................................................... 111

Device Group Configuration........................................................................................................111

Device Selection...........................................................................................................................111

Summary — Group Configuration.............................................................................................. 112

Map View (Devices) Tab Interface.....................................................................................................112

Devices at this location................................................................................................................113

Map Settings.................................................................................................................................114

9 Server Deployment and Re-provisioning.....................................................115

OpenManage Essentials — Server Configuration Management License....................................... 116

Licensable Servers........................................................................................................................116

Purchasing the License................................................................................................................116

Deploying the License................................................................................................................. 116

Verifying License Information......................................................................................................117

Viewing Unlicensed Server Targets.............................................................................................117

Device Requirements for Deployment and Compliance Tasks.......................................................117

Getting Started for Device Configuration Deployment................................................................... 118

Device Configuration Deployment Overview.................................................................................. 118

Viewing the Deployment Portal........................................................................................................118

Configuring the Deployment File Share........................................................................................... 118

Creating a Device Configuration Template......................................................................................119

Creating a Device Configuration Template From a Device Configuration File........................ 119

Creating a Device Configuration Template From a Reference Device.................................... 120

Adding Devices to the Repurpose and Bare Metal Devices Group................................................. 121

Managing Device Configuration Templates.....................................................................................121

Viewing the Device Configuration Template Attributes............................................................ 122

Cloning a Device Configuration Template.................................................................................122

Editing a Device Configuration Template.................................................................................. 122

Exporting a Device Configuration Template..............................................................................123

Deploying a Device Configuration Template...................................................................................123

Deploying a Network ISO Image...................................................................................................... 125

Removing Devices From the Repurpose and Bare Metal Devices Group.......................................127

Auto Deploying Device Configurations............................................................................................127

Configuring Auto Deployment Settings......................................................................................127

Setting Up Device Configuration Auto Deployment ................................................................ 128

Managing Auto Deployment Credentials...................................................................................130

Adding a Discovery Range for Auto Deployment.......................................................................131

Removing Devices From an Auto Deployment Task..................................................................131

Importing Device Specific Attributes................................................................................................132

Import File Requirements..................................................................................................................132

Exporting Device Specific Attributes................................................................................................ 133

Viewing the Deployment Tasks........................................................................................................ 133

Additional Information...................................................................................................................... 133

10 Deployment – Reference..............................................................................135

Repurpose and Bare Metal Devices..................................................................................................136

Auto Deployment.............................................................................................................................. 137

Tasks.................................................................................................................................................. 138

Task Execution History......................................................................................................................138

Device Configuration Template Details........................................................................................... 139

Device Configuration Setup Wizard.................................................................................................140

File Share Settings....................................................................................................................... 140

Add Devices to Repurpose and Bare Metal Device Group........................................................ 141

Create Template Wizard....................................................................................................................141

Deploy Template Wizard...................................................................................................................141

Name and Deploy Options......................................................................................................... 142

Select Template...........................................................................................................................142

Select Devices............................................................................................................................. 142

Select ISO Location.....................................................................................................................143

Edit Attributes.............................................................................................................................. 143

Set Schedule................................................................................................................................146

Summary......................................................................................................................................146

Setup Auto Deployment Wizard....................................................................................................... 147

Deploy Options............................................................................................................................147

Select Template...........................................................................................................................148

Select ISO Location.....................................................................................................................148

Import Service Tags.....................................................................................................................149

Edit Attributes.............................................................................................................................. 149

Execution Credentials................................................................................................................. 152

Summary......................................................................................................................................153

Manage Auto Deployment Credentials............................................................................................ 153

Credentials...................................................................................................................................153

Devices.........................................................................................................................................154

11 Managing Server Configuration Baseline...................................................155

Viewing the Device Compliance Portal............................................................................................156

Getting Started for Device Configuration Compliance................................................................... 156

Device Configuration Compliance Overview.................................................................................. 156

Configuring the Credentials and Device Configuration Inventory Schedule.................................156

Associating Target Devices to a Configuration Template............................................................... 157

Viewing the Inventory Configuration Details...................................................................................158

Viewing the Device Compliance Status........................................................................................... 158

Viewing the Compliance Tasks.........................................................................................................159

12 Configuration – Reference...........................................................................160

Device Compliance........................................................................................................................... 161

Device Compliance Graph.......................................................................................................... 161

Device Compliance Table........................................................................................................... 161

Tasks.................................................................................................................................................. 162

Task Execution History......................................................................................................................162

Associate Devices To Template Wizard........................................................................................... 163

Select Template...........................................................................................................................163

Select Devices............................................................................................................................. 164

Configuration Inventory Schedule Wizard.......................................................................................164

Inventory Credentials..................................................................................................................164

Schedule...................................................................................................................................... 165

13 Viewing Inventory Reports........................................................................... 167

Choosing Predefined Reports...........................................................................................................167

Predefined Reports......................................................................................................................167

Filtering Report Data......................................................................................................................... 169

Exporting Reports..............................................................................................................................170

14 Reports — Reference......................................................................................171

Agent and Alert Summary................................................................................................................. 172

Agent SummaryiSM Agent Summary..........................................................................................172

Alerts per Device..........................................................................................................................173

Top Alert Generators................................................................................................................... 173

Device Compliance........................................................................................................................... 173

Server Overview.................................................................................................................................173

Server Components and Versions.................................................................................................... 174

Asset Acquisition Information...........................................................................................................174

Asset Maintenance Information........................................................................................................175

Asset Support Information................................................................................................................ 176

Hard Drive Information......................................................................................................................177

ESX Information.................................................................................................................................178

HyperV Information...........................................................................................................................179

Field Replaceable Unit (FRU) Information........................................................................................ 179

License Information..........................................................................................................................180

Device Location Information............................................................................................................180

Memory Information.........................................................................................................................180

Modular Enclosure Information........................................................................................................181

NIC Information................................................................................................................................ 182

PCI Device Information.....................................................................................................................182

Storage Controller Information........................................................................................................183

Virtual Disk Information.................................................................................................................... 183

Warranty Information........................................................................................................................184

BIOS Configuration........................................................................................................................... 185

iDRAC Network Configuration......................................................................................................... 185

Template Association........................................................................................................................186

15 Viewing Warranty Reports............................................................................ 187

Extending Warranty...........................................................................................................................187

16 Managing Alerts..............................................................................................188

Viewing Alerts and Alert Categories.................................................................................................188

Viewing Alert Logs.......................................................................................................................188

Understanding the Alert Types................................................................................................... 188

Viewing Internal Alerts................................................................................................................ 189

Viewing Alert Categories.............................................................................................................189

Viewing Alert Source Details.......................................................................................................189

Viewing Previously Configured Alert Actions.................................................................................. 190

Viewing Application Launch Alert Action...................................................................................190

Viewing E-Mail Alert Action........................................................................................................ 190

Viewing Alert Ignore Action........................................................................................................190

Viewing Alert Trap Forward Action.............................................................................................190

Handling Alerts..................................................................................................................................190

Flagging an Alert..........................................................................................................................190

Creating and Editing a New View................................................................................................191

Configuring Alert Actions..................................................................................................................191

Setting Up E-mail Notification.................................................................................................... 191

Ignoring Alerts............................................................................................................................. 192

Running a Custom Script............................................................................................................ 193

Forwarding Alerts........................................................................................................................ 193

Forwarding Alerts Use Case Scenarios.......................................................................................194

Working With Sample Alert Action Use Cases................................................................................. 195

Use Cases in Alert Actions...........................................................................................................195

Configuring Alert Log Settings..........................................................................................................195

Renaming Alert Categories and Alert Sources.................................................................................195

Alert Pop-Up Notifications............................................................................................................... 196

Configuring Alert Pop-Up Notifications.....................................................................................196

Enabling or Disabling Alert Pop-Up Notifications......................................................................197

17 Alerts — Reference......................................................................................... 198

Alert Logs...........................................................................................................................................198

Predefined Alert View Filters.......................................................................................................199

Alert Logs Fields...........................................................................................................................199

Alert Details.................................................................................................................................200

Alert Log Settings.............................................................................................................................. 201

Alert View Filters................................................................................................................................201

Alert Filter Name..........................................................................................................................201

Severity........................................................................................................................................ 201

Acknowledgement......................................................................................................................202

Summary — Alert View Filter...................................................................................................... 202

Alert Actions......................................................................................................................................203

Name and Description................................................................................................................204

Severity Association....................................................................................................................204

Application Launch Configuration.............................................................................................204

E-Mail Configuration.................................................................................................................. 206

Trap Forwarding..........................................................................................................................207

Category and Sources Association.............................................................................................207

Device Association......................................................................................................................207

Date and Time Range................................................................................................................. 209

Alert Action - Duplicate Alert Correlation................................................................................. 209

Summary- Alert Action Details...................................................................................................209

Alert Categories................................................................................................................................. 211

Alert Categories Options............................................................................................................. 211

Alert Source....................................................................................................................................... 213

18 Updating Server BIOS, Firmware, Drivers, and Applications..................215

Viewing the System Update Page.....................................................................................................215

Understanding Server BIOS Firmware and Drivers Sources............................................................216

Choosing the Right Source for Updates.......................................................................................... 216

Selecting an Update Catalog Source................................................................................................217

Viewing Comparison Results............................................................................................................ 217

Viewing Compliant Servers......................................................................................................... 217

Viewing Non-Compliant Servers................................................................................................ 217

Viewing Non-Inventoried Servers...............................................................................................217

Viewing Servers With Issues and Resolutions.............................................................................217

System Update Use Case Scenarios................................................................................................. 217

Applying System Updates.................................................................................................................220

Viewing Updated Status..............................................................................................................222

Updating Firmware, BIOS, and Drivers Without OMSA................................................................... 222

View Active Catalog.......................................................................................................................... 222

Issues and Resolutions Use Case Scenarios.................................................................................... 223

19 System Update — Reference........................................................................224

Filter Options.....................................................................................................................................224

System Update.................................................................................................................................. 225

Compliance Report.....................................................................................................................226

Compliant Systems..................................................................................................................... 227

Non-Compliant Systems.............................................................................................................227

System Update Task....................................................................................................................228

Non-Inventoried Systems...........................................................................................................230

Inventory Systems.......................................................................................................................230

All System Update Tasks.............................................................................................................230

Issues and Resolutions................................................................................................................230

Task Execution History................................................................................................................231

Select a Catalog Source....................................................................................................................232

Dell Update Package...................................................................................................................232

Dell OpenManage Server Update Utility.................................................................................... 232

Repository Manager....................................................................................................................232

View Active Catalog.......................................................................................................................... 232

20 Managing Remote Tasks...............................................................................234

About Remote Tasks.........................................................................................................................234

Managing Command Line Task........................................................................................................234

Managing RACADM Command Line Tasks................................................................................235

Managing Generic Command Line Task....................................................................................236

Managing Server Power Options......................................................................................................237

Deploying Server Administrator....................................................................................................... 238

Supported Windows and Linux Packages..................................................................................239

Arguments...................................................................................................................................240

Deploying iDRAC Service Module....................................................................................................240

Supported Windows and Linux Packages.................................................................................. 241

Collecting Firmware and Driver Inventory.......................................................................................242

Working With Sample Remote Tasks Use Cases.............................................................................243

Use Cases in Remote Tasks........................................................................................................243

Device Capability Matrix................................................................................................................... 245

21 Remote Tasks — Reference..........................................................................249

Remote Tasks Home........................................................................................................................ 250

Remote Tasks ...................................................................................................................................250

All Tasks.......................................................................................................................................250

Task Execution History................................................................................................................251

Server Power Options.................................................................................................................252

Deployment Task........................................................................................................................ 254

Command Line Task.........................................................................................................................256

Remote Server Administrator Command...................................................................................257

Generic Command..................................................................................................................... 259

IPMI Command........................................................................................................................... 261

RACADM Command Line........................................................................................................... 263

Firmware and Driver Inventory Collection Task..............................................................................264

22 Managing Security Settings......................................................................... 266

Using Security Roles and Permissions............................................................................................. 266

Microsoft Windows Authentication................................................................................................. 266

Assigning User Rights........................................................................................................................267

Using Custom SSL Certificates (Optional)....................................................................................... 267

Configuring IIS Services.............................................................................................................. 267

Supported Protocols and Ports in OpenManage Essentials........................................................... 268

Supported Protocols and Ports on Management Stations....................................................... 268

Supported Protocols and Ports on Managed Nodes................................................................ 268

23 Troubleshooting.............................................................................................270

OpenManage Essentials Troubleshooting Tool.............................................................................. 270

Troubleshooting Procedures............................................................................................................ 271

Troubleshooting Inventory..........................................................................................................271

Troubleshooting Device Discovery.............................................................................................271

Troubleshooting Receiving SNMP Traps ...................................................................................272

Troubleshooting Discovery of Windows Server 2008–Based Servers..................................... 272

Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0....................................272

Troubleshooting Problems With Microsoft Internet Explorer...................................................273

Troubleshooting Map View.........................................................................................................273

24 Frequently Asked Questions........................................................................ 275

Installation ........................................................................................................................................ 275

Upgrade.............................................................................................................................................275

Tasks.................................................................................................................................................. 276

Optional Command Line Settings.............................................................................................. 276

Customization Parameters......................................................................................................... 278

MSI Return Code......................................................................................................................... 279

E-mail Alert Action........................................................................................................................... 280

Discovery.......................................................................................................................................... 280

Inventory............................................................................................................................................281

System Update.................................................................................................................................. 281

Managing Device Configurations.....................................................................................................283

Device Group Permissions............................................................................................................... 283

Device Group Permissions Portal...............................................................................................283

Remote and System Update Tasks.............................................................................................284

Custom Device Groups.............................................................................................................. 285

Logs................................................................................................................................................... 285

Log Levels....................................................................................................................................285

Troubleshooting............................................................................................................................... 286

25 Managing Device Group Permissions........................................................ 288

Adding Users to the OmeSiteAdministrators Role.......................................................................... 288

Assigning Device Groups to a User..................................................................................................289

Removing Users From the OmeSiteAdministrators Role................................................................290

26 OpenManage Mobile Settings......................................................................291

Enabling or Disabling Alert Notifications For OpenManage Mobile............................................... 291

Enabling or Disabling OpenManage Mobile Subscribers................................................................ 292

Deleting an OpenManage Mobile Subscriber..................................................................................292

Viewing the Alert Notification Service Status.................................................................................. 293

Notification Service Status..........................................................................................................293

Viewing the OpenManage Mobile Subscriber Information.............................................................293

Mobile Subscriber Information...................................................................................................294

Troubleshooting OpenManage Mobile............................................................................................294

27 Preferences — Reference............................................................................. 296

Console Settings...............................................................................................................................296

Email Settings....................................................................................................................................298

Alert Settings.....................................................................................................................................298

Custom URL Settings........................................................................................................................299

Warranty Notification Settings......................................................................................................... 299

Device Group Permissions...............................................................................................................300

Common Tasks...........................................................................................................................300

Manage Device Group Permissions............................................................................................301

Device Groups for Tasks and Patch Targeting...........................................................................301

Discovery Settings.............................................................................................................................301

Deployment Settings.........................................................................................................................301

28 Logs — Reference.......................................................................................... 303

User Interface Logs...........................................................................................................................303

Application Logs............................................................................................................................... 304

29 Extensions....................................................................................................... 305

30 Right-Click Actions....................................................................................... 306

Schedule View.................................................................................................................................. 306

Device Status.....................................................................................................................................307

Discovery Range Summary...............................................................................................................307

Managing Include Ranges.......................................................................................................... 307

View Filters........................................................................................................................................308

Alerts................................................................................................................................................. 308

Remote Tasks....................................................................................................................................309

Custom URL .....................................................................................................................................309

System Update Tasks........................................................................................................................309

Attributes Tab....................................................................................................................................309

Templates..........................................................................................................................................310

Compliance by Template................................................................................................................. 310

Device Compliance........................................................................................................................... 311

31 Tutorials............................................................................................................312

32 Using OpenManage Essentials Command Line Interface.......................313

Launching the OpenManage Essentials Command Line Interface.................................................313

Creating a Discovery Profile Input File............................................................................................. 313

Specifying IPs, Ranges, or Host names Using XML or CSV Files..................................................... 315

Specifying Input Files in PowerShell.................................................................................................315

Command Line Interface Commands..............................................................................................316

Creating a Discovery Range........................................................................................................316

Removing a Discovery Range..................................................................................................... 316

Creating a Discovery Range Group............................................................................................ 317

Removing a Discovery Range Group..........................................................................................317

Editing a Discovery Range...........................................................................................................317

Editing a Discovery Range Group...............................................................................................318

Enabling a Discovery Range or Discovery Range Group...........................................................318

Disabling a Discovery Range or Discovery Range Group..........................................................319

Creating a Discovery Exclude Range..........................................................................................319

Removing a Discovery Exclude Range....................................................................................... 319

Running Discovery, Inventory, and Status Polling Tasks...........................................................320

Removing a Device.....................................................................................................................320

Retrieving the Status Execution Progress of a Discovery Range...............................................321

Stopping a Running Discovery Range or Group........................................................................ 321

Creating a Custom Device Group.............................................................................................. 321

Adding Devices to a Custom Group...........................................................................................322

Deleting a Group.........................................................................................................................322

1

About OpenManage Essentials

OpenManage Essentials is a hardware management application that provides a comprehensive view of

Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-

based and one‑to‑many systems management application for Dell systems and other devices, you can:

• Discover and inventory the system.

• Monitor the health of the system.

• View and manage system alerts.

• Perform system updates and remote tasks.

• View hardware inventory and compliance reports.

What is New in This Release

• Enhanced scalability to support 4000 devices and 40,000 alerts.

• Support for the following features:

– Import a configuration template from a reference server or chassis, edit the template, and deploy

the template on another server or chassis.

– View the status of server or chassis compliance to an associated configuration template.

– OpenManage Essentials — Server Configuration Management license.

NOTE: Installing and using OpenManage Essentials does not require the OpenManage

Essentials — Server Configuration Management license. Only the server configuration

management feature requires that the OpenManage Essentials — Server Configuration

Management license is installed on target servers. For more information, see OpenManage

Essentials — Server Configuration Management License.

– Perform guided device discovery by selecting device types and providing the required protocol

configuration details.

– Update the firmware, BIOS, or drivers on managed nodes through the operating system without

Dell OpenManage Server Administrator (OMSA).

– Deploy or update iDRAC Service Module (iSM).

– Launch the virtual console of an iDRAC configured for Single Sign-On (SSO).

– Deploy 64-bit Dell Update Packages (DUPs).

– Boot a system from a network-mounted ISO using iDRAC.

– Availability of new and additional reports.

– Availability of additional inventory information.

– Display of warranty pop-up notification for devices.

• Support for the following devices:

– Dell PowerEdge 13th generation (13G) servers.

– Dell Networking, Dell Compellent, Dell PowerVault, and Dell EqualLogic devices — support for

additional models.

17

NOTE: For a complete list of supported device models, see the Dell OpenManage Essentials

Version 2.0 Support Matrix at dell.com/openmanagemanuals.

Other Information You May Need

In addition to this guide, you may require the following documents:

Document Description Availability

Dell OpenManage

Essentials Support

Matrix

Lists the devices supported by

OpenManage Essentials.

dell.com/OpenManageManuals

Dell OpenManage

Essentials Readme

Provides information about known

issues and workarounds in

OpenManage Essentials.

Dell OpenManage

Mobile User’s Guide

Provides information about installing

and using the OpenManage Mobile

application.

Dell License Manager

User's Guide

Provides information about

managing licenses and

troubleshooting the License

Manager.

Dell Repository

Manager User's Guide

Provides information about using the

Repository Manager to manage

system updates.

Dell OpenManage

Essentials REST API

Guide

Provides information about

integrating OpenManage Essentials

using Representational State Transfer

(REST) APIs and also includes

examples of using REST APIs to

perform common tasks.

dell.com/OpenManageManuals or

DellTechCenter.com/OME

Dell SupportAssist

User's Guide

Provides information about installing,

configuring, using, and

troubleshooting SupportAssist.

dell.com/ServiceabilityTools

Troubleshooting Tool

online help

Provides information about using the

tool, related protocols, devices, and

so on.

Integrated with the Troubleshooting

Tool. To launch the online help from

the Troubleshooting Tool, click the ?

icon.

Dell OpenManage

Essentials MIB Import

Utility online help

Provides information about the tool,

importing and removing MIBs,

troubleshooting procedures, and so

on.

Integrated with the MIB Import Utility.

To launch the online help from the MIB

Import Utility, click the ? icon.

18

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the top of page.

4. Select the appropriate service or support link based on your need.

19

2

Installing OpenManage Essentials

NOTE: For information on the prerequisites and minimum requirements for installing OpenManage

Essentials, and network utilization information, see the Dell OpenManage Essentials User’s Guide at

dell.com/openmanagemanuals.

NOTE: For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage

Essentials Support Matrix at dell.com/openmanagemanuals.

Dell OpenManage Essentials Version 2.0 User guide

Dell OpenManage Essentials Version 2.0 User guide

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