Dell OpenManage Essentials Version 2.0 User guide

Category
Software
Type
User guide
Dell OpenManage Essentials
Version 2.0 User's Guide
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell
â„¢
and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 09
Rev. A00
Contents
1 About OpenManage Essentials......................................................................... 17
What is New in This Release................................................................................................................17
Other Information You May Need...................................................................................................... 18
Contacting Dell....................................................................................................................................19
2 Installing OpenManage Essentials.................................................................. 20
Installation Prerequisites and Minimum Requirements.....................................................................20
Minimum Recommended Hardware............................................................................................20
Minimum Requirements................................................................................................................ 21
Terms and Conditions for Using Relational Database Management Systems................................. 22
Database Size and Scalability..............................................................................................................22
Network Bandwidth Utilization...........................................................................................................23
Minimum Login Roles for Microsoft SQL Server................................................................................23
Downloading OpenManage Essentials.............................................................................................. 24
Installing OpenManage Essentials......................................................................................................24
Custom Setup Installation.............................................................................................................26
Considerations When Installing OpenManage Essentials on a Domain Controller......................... 27
Setting Up OpenManage Essentials Database on a Remote SQL Server..........................................27
Installing Dell SupportAssist................................................................................................................27
Installing Repository Manager............................................................................................................ 29
Installing Dell License Manager..........................................................................................................29
Uninstalling OpenManage Essentials................................................................................................. 30
Upgrading OpenManage Essentials................................................................................................... 30
Setting Up and Configuring VMware ESXi 5.......................................................................................31
Migrating IT Assistant to OpenManage Essentials............................................................................. 32
3 Getting Started With OpenManage Essentials..............................................33
Launching OpenManage Essentials....................................................................................................33
Configuring OpenManage Essentials................................................................................................. 33
Discovery Wizard Configuration.........................................................................................................34
Configuring Discovery Settings..........................................................................................................34
Using the OpenManage Essentials Home Portal............................................................................... 35
OpenManage Essentials Heading Banner.......................................................................................... 36
Customizing Portals............................................................................................................................ 37
Displaying Additional Available Reports and Graphs......................................................................... 37
Drilling Down Charts and Reports for More Information............................................................38
Saving and Loading the Portal Layout................................................................................................38
Updating the Portal Data.................................................................................................................... 38
Hiding Graphs and Reports Components..........................................................................................39
Rearranging or Resizing Graphs and Reports (Components)........................................................... 39
Filtering Data.......................................................................................................................................40
Search Bar........................................................................................................................................... 40
Search Items..................................................................................................................................40
Search Drop-Down List................................................................................................................ 40
Selection Actions........................................................................................................................... 41
Map View (Home) Portal..................................................................................................................... 41
Viewing the User Information.............................................................................................................42
Logging On As a Different User..........................................................................................................42
Using the Update Available Notification Icon....................................................................................42
Using the Warranty Scoreboard Notification Icon............................................................................ 43
4 OpenManage Essentials Home Portal — Reference....................................44
Dashboard...........................................................................................................................................44
Home Portal Reports.................................................................................................................... 44
Device by Status............................................................................................................................ 45
Alerts by Severity........................................................................................................................... 45
Discovered Versus Inventoried Devices....................................................................................... 45
Task Status.....................................................................................................................................46
Schedule View.....................................................................................................................................46
Schedule View Settings................................................................................................................. 47
Device Warranty Report......................................................................................................................47
Map View (Home) Portal Interface.....................................................................................................48
5 Discovering and Inventorying Devices...........................................................49
Supported Devices, Protocols, and Features Matrix..........................................................................49
Supported Operating Systems (Servers), Protocols, and Features Matrix.........................................53
Supported Storage Devices, Protocols, and Features Matrix............................................................ 55
Legend and Definitions....................................................................................................................... 57
Using the Discovery and Inventory Portal..........................................................................................58
Protocol Support Matrix for Discovery...............................................................................................58
Protocol Support Matrix for System Update......................................................................................60
Devices Not Reporting Service Tag................................................................................................... 60
Configuring a Discovery and Inventory Task..................................................................................... 61
Changing the Default SNMP Port.................................................................................................62
Discovering and Inventorying Dell Devices Using WS-Man Protocol With a Root
Certificate...................................................................................................................................... 63
Excluding Ranges................................................................................................................................64
Viewing Configured Discovery and Inventory Ranges......................................................................64
Scheduling Discovery......................................................................................................................... 64
Discovery Speed Slider..................................................................................................................65
Multithreading............................................................................................................................... 65
Scheduling Inventory..........................................................................................................................66
Configuring Status Polling Frequency................................................................................................66
6 Discovery And Inventory — Reference...........................................................67
Discovery and Inventory Portal Page Options................................................................................... 67
Discovery and Inventory Portal...........................................................................................................67
Last Discovery and Inventory........................................................................................................68
Discovered Versus Inventoried Devices.......................................................................................68
Task Status.....................................................................................................................................69
Viewing Device Summary...................................................................................................................69
Viewing Device Summary Filter Options......................................................................................70
Add Discovery Range..........................................................................................................................70
Discovery Configuration......................................................................................................................71
Discovery Configuration Options..................................................................................................71
Device Type Filtering...........................................................................................................................72
ICMP Configuration.............................................................................................................................73
ICMP Configuration Options.........................................................................................................73
SNMP Configuration............................................................................................................................73
SNMP Configuration Options....................................................................................................... 74
WMI Configuration.............................................................................................................................. 75
WMI Configuration Options..........................................................................................................75
Storage Configuration.........................................................................................................................75
Storage Configuration Options.....................................................................................................75
WS-Man Configuration....................................................................................................................... 75
WS-Man Configuration Options................................................................................................... 76
SSH Configuration...............................................................................................................................76
SSH Configuration Options...........................................................................................................77
IPMI Configuration.............................................................................................................................. 77
IPMI Configuration Options.......................................................................................................... 77
Discovery Range Action......................................................................................................................78
Summary..............................................................................................................................................78
Add Exclude Range............................................................................................................................. 78
Add Exclude Range Options......................................................................................................... 79
Discovery Schedule.............................................................................................................................79
Viewing Discovery Configuration................................................................................................. 79
Discovery Schedule Settings........................................................................................................ 80
Inventory Schedule..............................................................................................................................81
Inventory Schedule Settings..........................................................................................................81
Status Schedule................................................................................................................................... 81
Status Polling Schedule Settings...................................................................................................82
Discovery Ranges................................................................................................................................82
Exclude Ranges................................................................................................................................... 83
7 Managing Devices.............................................................................................. 84
Viewing Devices..................................................................................................................................84
Device Summary Page.................................................................................................................. 85
Nodes and Symbols Description.................................................................................................. 86
Device Details................................................................................................................................86
Viewing Device Inventory................................................................................................................... 87
Viewing Alerts Summary.....................................................................................................................88
Viewing System Event Logs................................................................................................................88
Searching for Devices.........................................................................................................................88
Creating a New Group........................................................................................................................88
Adding Devices to a New Group........................................................................................................89
Adding Devices to an Existing Group.................................................................................................89
Hiding a Group....................................................................................................................................89
Deleting a Group.................................................................................................................................90
Single Sign-On....................................................................................................................................90
Creating a Custom URL......................................................................................................................90
Launching the Custom URL.......................................................................................................... 91
Configuring Warranty Email Notifications..........................................................................................91
Configuring Warranty Scoreboard Notifications............................................................................... 92
Configuring Warranty Pop-Up Notifications..................................................................................... 92
Using Map View...................................................................................................................................92
Map Providers................................................................................................................................94
Configuring Map Settings............................................................................................................. 95
General Navigation and Zooming................................................................................................ 96
Home View....................................................................................................................................96
Tool Tip..........................................................................................................................................96
Selecting a Device on Map View...................................................................................................97
Health and Connection Status......................................................................................................97
Multiple Devices at the Same Location........................................................................................98
Setting a Home View.....................................................................................................................98
Viewing All Map Locations............................................................................................................98
Adding a Device to the Map......................................................................................................... 98
Moving a Device Location Using the Edit Location Details Option............................................99
Importing Licensed Devices....................................................................................................... 100
Using the Map View Search Bar.................................................................................................. 101
Removing All Map Locations...................................................................................................... 103
Editing a Map Location............................................................................................................... 103
Removing a Map Location.......................................................................................................... 103
Exporting All Device Locations...................................................................................................104
Dell NAS Appliance Support............................................................................................................. 104
OEM Device Support.........................................................................................................................105
8 Devices — Reference....................................................................................... 106
Viewing Inventory............................................................................................................................. 106
Viewing Alerts.............................................................................................................................. 107
Viewing Hardware Logs.................................................................................................................... 107
Hardware Log Details..................................................................................................................107
Alert Filters.........................................................................................................................................108
Viewing Non-Compliant Systems ...................................................................................................108
Non-Compliant Systems............................................................................................................ 108
Device Search................................................................................................................................... 109
Query Results...............................................................................................................................110
Creating Device Group...................................................................................................................... 111
Device Group Configuration........................................................................................................111
Device Selection...........................................................................................................................111
Summary — Group Configuration.............................................................................................. 112
Map View (Devices) Tab Interface.....................................................................................................112
Devices at this location................................................................................................................113
Map Settings.................................................................................................................................114
9 Server Deployment and Re-provisioning.....................................................115
OpenManage Essentials — Server Configuration Management License....................................... 116
Licensable Servers........................................................................................................................116
Purchasing the License................................................................................................................116
Deploying the License................................................................................................................. 116
Verifying License Information......................................................................................................117
Viewing Unlicensed Server Targets.............................................................................................117
Device Requirements for Deployment and Compliance Tasks.......................................................117
Getting Started for Device Configuration Deployment................................................................... 118
Device Configuration Deployment Overview.................................................................................. 118
Viewing the Deployment Portal........................................................................................................118
Configuring the Deployment File Share........................................................................................... 118
Creating a Device Configuration Template......................................................................................119
Creating a Device Configuration Template From a Device Configuration File........................ 119
Creating a Device Configuration Template From a Reference Device.................................... 120
Adding Devices to the Repurpose and Bare Metal Devices Group................................................. 121
Managing Device Configuration Templates.....................................................................................121
Viewing the Device Configuration Template Attributes............................................................ 122
Cloning a Device Configuration Template.................................................................................122
Editing a Device Configuration Template.................................................................................. 122
Exporting a Device Configuration Template..............................................................................123
Deploying a Device Configuration Template...................................................................................123
Deploying a Network ISO Image...................................................................................................... 125
Removing Devices From the Repurpose and Bare Metal Devices Group.......................................127
Auto Deploying Device Configurations............................................................................................127
Configuring Auto Deployment Settings......................................................................................127
Setting Up Device Configuration Auto Deployment ................................................................ 128
Managing Auto Deployment Credentials...................................................................................130
Adding a Discovery Range for Auto Deployment.......................................................................131
Removing Devices From an Auto Deployment Task..................................................................131
Importing Device Specific Attributes................................................................................................132
Import File Requirements..................................................................................................................132
Exporting Device Specific Attributes................................................................................................ 133
Viewing the Deployment Tasks........................................................................................................ 133
Additional Information...................................................................................................................... 133
10 Deployment – Reference..............................................................................135
Repurpose and Bare Metal Devices..................................................................................................136
Auto Deployment.............................................................................................................................. 137
Tasks.................................................................................................................................................. 138
Task Execution History......................................................................................................................138
Device Configuration Template Details........................................................................................... 139
Device Configuration Setup Wizard.................................................................................................140
File Share Settings....................................................................................................................... 140
Add Devices to Repurpose and Bare Metal Device Group........................................................ 141
Create Template Wizard....................................................................................................................141
Deploy Template Wizard...................................................................................................................141
Name and Deploy Options......................................................................................................... 142
Select Template...........................................................................................................................142
Select Devices............................................................................................................................. 142
Select ISO Location.....................................................................................................................143
Edit Attributes.............................................................................................................................. 143
Set Schedule................................................................................................................................146
Summary......................................................................................................................................146
Setup Auto Deployment Wizard....................................................................................................... 147
Deploy Options............................................................................................................................147
Select Template...........................................................................................................................148
Select ISO Location.....................................................................................................................148
Import Service Tags.....................................................................................................................149
Edit Attributes.............................................................................................................................. 149
Execution Credentials................................................................................................................. 152
Summary......................................................................................................................................153
Manage Auto Deployment Credentials............................................................................................ 153
Credentials...................................................................................................................................153
Devices.........................................................................................................................................154
11 Managing Server Configuration Baseline...................................................155
Viewing the Device Compliance Portal............................................................................................156
Getting Started for Device Configuration Compliance................................................................... 156
Device Configuration Compliance Overview.................................................................................. 156
Configuring the Credentials and Device Configuration Inventory Schedule.................................156
Associating Target Devices to a Configuration Template............................................................... 157
Viewing the Inventory Configuration Details...................................................................................158
Viewing the Device Compliance Status........................................................................................... 158
Viewing the Compliance Tasks.........................................................................................................159
12 Configuration – Reference...........................................................................160
Device Compliance........................................................................................................................... 161
Device Compliance Graph.......................................................................................................... 161
Device Compliance Table........................................................................................................... 161
Tasks.................................................................................................................................................. 162
Task Execution History......................................................................................................................162
Associate Devices To Template Wizard........................................................................................... 163
Select Template...........................................................................................................................163
Select Devices............................................................................................................................. 164
Configuration Inventory Schedule Wizard.......................................................................................164
Inventory Credentials..................................................................................................................164
Schedule...................................................................................................................................... 165
13 Viewing Inventory Reports........................................................................... 167
Choosing Predefined Reports...........................................................................................................167
Predefined Reports......................................................................................................................167
Filtering Report Data......................................................................................................................... 169
Exporting Reports..............................................................................................................................170
14 Reports — Reference......................................................................................171
Agent and Alert Summary................................................................................................................. 172
Agent SummaryiSM Agent Summary..........................................................................................172
Alerts per Device..........................................................................................................................173
Top Alert Generators................................................................................................................... 173
Device Compliance........................................................................................................................... 173
Server Overview.................................................................................................................................173
Server Components and Versions.................................................................................................... 174
Asset Acquisition Information...........................................................................................................174
Asset Maintenance Information........................................................................................................175
Asset Support Information................................................................................................................ 176
Hard Drive Information......................................................................................................................177
ESX Information.................................................................................................................................178
HyperV Information...........................................................................................................................179
Field Replaceable Unit (FRU) Information........................................................................................ 179
License Information..........................................................................................................................180
Device Location Information............................................................................................................180
Memory Information.........................................................................................................................180
Modular Enclosure Information........................................................................................................181
NIC Information................................................................................................................................ 182
PCI Device Information.....................................................................................................................182
Storage Controller Information........................................................................................................183
Virtual Disk Information.................................................................................................................... 183
Warranty Information........................................................................................................................184
BIOS Configuration........................................................................................................................... 185
iDRAC Network Configuration......................................................................................................... 185
Template Association........................................................................................................................186
15 Viewing Warranty Reports............................................................................ 187
Extending Warranty...........................................................................................................................187
16 Managing Alerts..............................................................................................188
Viewing Alerts and Alert Categories.................................................................................................188
Viewing Alert Logs.......................................................................................................................188
Understanding the Alert Types................................................................................................... 188
Viewing Internal Alerts................................................................................................................ 189
Viewing Alert Categories.............................................................................................................189
Viewing Alert Source Details.......................................................................................................189
Viewing Previously Configured Alert Actions.................................................................................. 190
Viewing Application Launch Alert Action...................................................................................190
Viewing E-Mail Alert Action........................................................................................................ 190
Viewing Alert Ignore Action........................................................................................................190
Viewing Alert Trap Forward Action.............................................................................................190
Handling Alerts..................................................................................................................................190
Flagging an Alert..........................................................................................................................190
Creating and Editing a New View................................................................................................191
Configuring Alert Actions..................................................................................................................191
Setting Up E-mail Notification.................................................................................................... 191
Ignoring Alerts............................................................................................................................. 192
Running a Custom Script............................................................................................................ 193
Forwarding Alerts........................................................................................................................ 193
Forwarding Alerts Use Case Scenarios.......................................................................................194
Working With Sample Alert Action Use Cases................................................................................. 195
Use Cases in Alert Actions...........................................................................................................195
Configuring Alert Log Settings..........................................................................................................195
Renaming Alert Categories and Alert Sources.................................................................................195
Alert Pop-Up Notifications............................................................................................................... 196
Configuring Alert Pop-Up Notifications.....................................................................................196
Enabling or Disabling Alert Pop-Up Notifications......................................................................197
17 Alerts — Reference......................................................................................... 198
Alert Logs...........................................................................................................................................198
Predefined Alert View Filters.......................................................................................................199
Alert Logs Fields...........................................................................................................................199
Alert Details.................................................................................................................................200
Alert Log Settings.............................................................................................................................. 201
Alert View Filters................................................................................................................................201
Alert Filter Name..........................................................................................................................201
Severity........................................................................................................................................ 201
Acknowledgement......................................................................................................................202
Summary — Alert View Filter...................................................................................................... 202
Alert Actions......................................................................................................................................203
Name and Description................................................................................................................204
Severity Association....................................................................................................................204
Application Launch Configuration.............................................................................................204
E-Mail Configuration.................................................................................................................. 206
Trap Forwarding..........................................................................................................................207
Category and Sources Association.............................................................................................207
Device Association......................................................................................................................207
Date and Time Range................................................................................................................. 209
Alert Action - Duplicate Alert Correlation................................................................................. 209
Summary- Alert Action Details...................................................................................................209
Alert Categories................................................................................................................................. 211
Alert Categories Options............................................................................................................. 211
Alert Source....................................................................................................................................... 213
18 Updating Server BIOS, Firmware, Drivers, and Applications..................215
Viewing the System Update Page.....................................................................................................215
Understanding Server BIOS Firmware and Drivers Sources............................................................216
Choosing the Right Source for Updates.......................................................................................... 216
Selecting an Update Catalog Source................................................................................................217
Viewing Comparison Results............................................................................................................ 217
Viewing Compliant Servers......................................................................................................... 217
Viewing Non-Compliant Servers................................................................................................ 217
Viewing Non-Inventoried Servers...............................................................................................217
Viewing Servers With Issues and Resolutions.............................................................................217
System Update Use Case Scenarios................................................................................................. 217
Applying System Updates.................................................................................................................220
Viewing Updated Status..............................................................................................................222
Updating Firmware, BIOS, and Drivers Without OMSA................................................................... 222
View Active Catalog.......................................................................................................................... 222
Issues and Resolutions Use Case Scenarios.................................................................................... 223
19 System Update — Reference........................................................................224
Filter Options.....................................................................................................................................224
System Update.................................................................................................................................. 225
Compliance Report.....................................................................................................................226
Compliant Systems..................................................................................................................... 227
Non-Compliant Systems.............................................................................................................227
System Update Task....................................................................................................................228
Non-Inventoried Systems...........................................................................................................230
Inventory Systems.......................................................................................................................230
All System Update Tasks.............................................................................................................230
Issues and Resolutions................................................................................................................230
Task Execution History................................................................................................................231
Select a Catalog Source....................................................................................................................232
Dell Update Package...................................................................................................................232
Dell OpenManage Server Update Utility.................................................................................... 232
Repository Manager....................................................................................................................232
View Active Catalog.......................................................................................................................... 232
20 Managing Remote Tasks...............................................................................234
About Remote Tasks.........................................................................................................................234
Managing Command Line Task........................................................................................................234
Managing RACADM Command Line Tasks................................................................................235
Managing Generic Command Line Task....................................................................................236
Managing Server Power Options......................................................................................................237
Deploying Server Administrator....................................................................................................... 238
Supported Windows and Linux Packages..................................................................................239
Arguments...................................................................................................................................240
Deploying iDRAC Service Module....................................................................................................240
Supported Windows and Linux Packages.................................................................................. 241
Collecting Firmware and Driver Inventory.......................................................................................242
Working With Sample Remote Tasks Use Cases.............................................................................243
Use Cases in Remote Tasks........................................................................................................243
Device Capability Matrix................................................................................................................... 245
21 Remote Tasks — Reference..........................................................................249
Remote Tasks Home........................................................................................................................ 250
Remote Tasks ...................................................................................................................................250
All Tasks.......................................................................................................................................250
Task Execution History................................................................................................................251
Server Power Options.................................................................................................................252
Deployment Task........................................................................................................................ 254
Command Line Task.........................................................................................................................256
Remote Server Administrator Command...................................................................................257
Generic Command..................................................................................................................... 259
IPMI Command........................................................................................................................... 261
RACADM Command Line........................................................................................................... 263
Firmware and Driver Inventory Collection Task..............................................................................264
22 Managing Security Settings......................................................................... 266
Using Security Roles and Permissions............................................................................................. 266
Microsoft Windows Authentication................................................................................................. 266
Assigning User Rights........................................................................................................................267
Using Custom SSL Certificates (Optional)....................................................................................... 267
Configuring IIS Services.............................................................................................................. 267
Supported Protocols and Ports in OpenManage Essentials........................................................... 268
Supported Protocols and Ports on Management Stations....................................................... 268
Supported Protocols and Ports on Managed Nodes................................................................ 268
23 Troubleshooting.............................................................................................270
OpenManage Essentials Troubleshooting Tool.............................................................................. 270
Troubleshooting Procedures............................................................................................................ 271
Troubleshooting Inventory..........................................................................................................271
Troubleshooting Device Discovery.............................................................................................271
Troubleshooting Receiving SNMP Traps ...................................................................................272
Troubleshooting Discovery of Windows Server 2008–Based Servers..................................... 272
Troubleshooting SNMP Traps for ESX or ESXi Versions 3.5, 4.x, or 5.0....................................272
Troubleshooting Problems With Microsoft Internet Explorer...................................................273
Troubleshooting Map View.........................................................................................................273
24 Frequently Asked Questions........................................................................ 275
Installation ........................................................................................................................................ 275
Upgrade.............................................................................................................................................275
Tasks.................................................................................................................................................. 276
Optional Command Line Settings.............................................................................................. 276
Customization Parameters......................................................................................................... 278
MSI Return Code......................................................................................................................... 279
E-mail Alert Action........................................................................................................................... 280
Discovery.......................................................................................................................................... 280
Inventory............................................................................................................................................281
System Update.................................................................................................................................. 281
Managing Device Configurations.....................................................................................................283
Device Group Permissions............................................................................................................... 283
Device Group Permissions Portal...............................................................................................283
Remote and System Update Tasks.............................................................................................284
Custom Device Groups.............................................................................................................. 285
Logs................................................................................................................................................... 285
Log Levels....................................................................................................................................285
Troubleshooting............................................................................................................................... 286
25 Managing Device Group Permissions........................................................ 288
Adding Users to the OmeSiteAdministrators Role.......................................................................... 288
Assigning Device Groups to a User..................................................................................................289
Removing Users From the OmeSiteAdministrators Role................................................................290
26 OpenManage Mobile Settings......................................................................291
Enabling or Disabling Alert Notifications For OpenManage Mobile............................................... 291
Enabling or Disabling OpenManage Mobile Subscribers................................................................ 292
Deleting an OpenManage Mobile Subscriber..................................................................................292
Viewing the Alert Notification Service Status.................................................................................. 293
Notification Service Status..........................................................................................................293
Viewing the OpenManage Mobile Subscriber Information.............................................................293
Mobile Subscriber Information...................................................................................................294
Troubleshooting OpenManage Mobile............................................................................................294
27 Preferences — Reference............................................................................. 296
Console Settings...............................................................................................................................296
Email Settings....................................................................................................................................298
Alert Settings.....................................................................................................................................298
Custom URL Settings........................................................................................................................299
Warranty Notification Settings......................................................................................................... 299
Device Group Permissions...............................................................................................................300
Common Tasks...........................................................................................................................300
Manage Device Group Permissions............................................................................................301
Device Groups for Tasks and Patch Targeting...........................................................................301
Discovery Settings.............................................................................................................................301
Deployment Settings.........................................................................................................................301
28 Logs — Reference.......................................................................................... 303
User Interface Logs...........................................................................................................................303
Application Logs............................................................................................................................... 304
29 Extensions....................................................................................................... 305
30 Right-Click Actions....................................................................................... 306
Schedule View.................................................................................................................................. 306
Device Status.....................................................................................................................................307
Discovery Range Summary...............................................................................................................307
Managing Include Ranges.......................................................................................................... 307
View Filters........................................................................................................................................308
Alerts................................................................................................................................................. 308
Remote Tasks....................................................................................................................................309
Custom URL .....................................................................................................................................309
System Update Tasks........................................................................................................................309
Attributes Tab....................................................................................................................................309
Templates..........................................................................................................................................310
Compliance by Template................................................................................................................. 310
Device Compliance........................................................................................................................... 311
31 Tutorials............................................................................................................312
32 Using OpenManage Essentials Command Line Interface.......................313
Launching the OpenManage Essentials Command Line Interface.................................................313
Creating a Discovery Profile Input File............................................................................................. 313
Specifying IPs, Ranges, or Host names Using XML or CSV Files..................................................... 315
Specifying Input Files in PowerShell.................................................................................................315
Command Line Interface Commands..............................................................................................316
Creating a Discovery Range........................................................................................................316
Removing a Discovery Range..................................................................................................... 316
Creating a Discovery Range Group............................................................................................ 317
Removing a Discovery Range Group..........................................................................................317
Editing a Discovery Range...........................................................................................................317
Editing a Discovery Range Group...............................................................................................318
Enabling a Discovery Range or Discovery Range Group...........................................................318
Disabling a Discovery Range or Discovery Range Group..........................................................319
Creating a Discovery Exclude Range..........................................................................................319
Removing a Discovery Exclude Range....................................................................................... 319
Running Discovery, Inventory, and Status Polling Tasks...........................................................320
Removing a Device.....................................................................................................................320
Retrieving the Status Execution Progress of a Discovery Range...............................................321
Stopping a Running Discovery Range or Group........................................................................ 321
Creating a Custom Device Group.............................................................................................. 321
Adding Devices to a Custom Group...........................................................................................322
Deleting a Group.........................................................................................................................322
1
About OpenManage Essentials
OpenManage Essentials is a hardware management application that provides a comprehensive view of
Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-
based and one‑to‑many systems management application for Dell systems and other devices, you can:
• Discover and inventory the system.
• Monitor the health of the system.
• View and manage system alerts.
• Perform system updates and remote tasks.
• View hardware inventory and compliance reports.
What is New in This Release
• Enhanced scalability to support 4000 devices and 40,000 alerts.
• Support for the following features:
– Import a configuration template from a reference server or chassis, edit the template, and deploy
the template on another server or chassis.
– View the status of server or chassis compliance to an associated configuration template.
– OpenManage Essentials — Server Configuration Management license.
NOTE: Installing and using OpenManage Essentials does not require the OpenManage
Essentials — Server Configuration Management license. Only the server configuration
management feature requires that the OpenManage Essentials — Server Configuration
Management license is installed on target servers. For more information, see OpenManage
Essentials — Server Configuration Management License.
– Perform guided device discovery by selecting device types and providing the required protocol
configuration details.
– Update the firmware, BIOS, or drivers on managed nodes through the operating system without
Dell OpenManage Server Administrator (OMSA).
– Deploy or update iDRAC Service Module (iSM).
– Launch the virtual console of an iDRAC configured for Single Sign-On (SSO).
– Deploy 64-bit Dell Update Packages (DUPs).
– Boot a system from a network-mounted ISO using iDRAC.
– Availability of new and additional reports.
– Availability of additional inventory information.
– Display of warranty pop-up notification for devices.
• Support for the following devices:
– Dell PowerEdge 13th generation (13G) servers.
– Dell Networking, Dell Compellent, Dell PowerVault, and Dell EqualLogic devices — support for
additional models.
17
NOTE: For a complete list of supported device models, see the Dell OpenManage Essentials
Version 2.0 Support Matrix at dell.com/openmanagemanuals.
Other Information You May Need
In addition to this guide, you may require the following documents:
Document Description Availability
Dell OpenManage
Essentials Support
Matrix
Lists the devices supported by
OpenManage Essentials.
dell.com/OpenManageManuals
Dell OpenManage
Essentials Readme
Provides information about known
issues and workarounds in
OpenManage Essentials.
Dell OpenManage
Mobile User’s Guide
Provides information about installing
and using the OpenManage Mobile
application.
Dell License Manager
User's Guide
Provides information about
managing licenses and
troubleshooting the License
Manager.
Dell Repository
Manager User's Guide
Provides information about using the
Repository Manager to manage
system updates.
Dell OpenManage
Essentials REST API
Guide
Provides information about
integrating OpenManage Essentials
using Representational State Transfer
(REST) APIs and also includes
examples of using REST APIs to
perform common tasks.
dell.com/OpenManageManuals or
DellTechCenter.com/OME
Dell SupportAssist
User's Guide
Provides information about installing,
configuring, using, and
troubleshooting SupportAssist.
dell.com/ServiceabilityTools
Troubleshooting Tool
online help
Provides information about using the
tool, related protocols, devices, and
so on.
Integrated with the Troubleshooting
Tool. To launch the online help from
the Troubleshooting Tool, click the ?
icon.
Dell OpenManage
Essentials MIB Import
Utility online help
Provides information about the tool,
importing and removing MIBs,
troubleshooting procedures, and so
on.
Integrated with the MIB Import Utility.
To launch the online help from the MIB
Import Utility, click the ? icon.
18
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Go to dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the top of page.
4. Select the appropriate service or support link based on your need.
19
2
Installing OpenManage Essentials
NOTE: For information on the prerequisites and minimum requirements for installing OpenManage
Essentials, and network utilization information, see the Dell OpenManage Essentials User’s Guide at
dell.com/openmanagemanuals.
NOTE: For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage
Essentials Support Matrix at dell.com/openmanagemanuals.
Related Links
Downloading OpenManage Essentials
Installing OpenManage Essentials
Migrating IT Assistant to OpenManage Essentials
Installation Prerequisites and Minimum Requirements
Installation Prerequisites and Minimum Requirements
For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage Essentials
Support Matrix at dell.com/OpenManageManuals.
To install OpenManage Essentials, you require local system administrator rights and the system you are
using must meet the criteria mentioned in Minimum Recommended Hardware and Minimum
Requirements.
Minimum Recommended Hardware
Minimum
Recommended
Hardware
Large
Deployments
Large
Deployments
Medium
Deployments [a]
Small
Deployments [a]
Number of
Devices
Up to 4000 Up to 2000 Up to 500 Up to 100
Type of System
Physical
machines / Virtual
machines
Physical
machines / Virtual
machines
Physical
machines / Virtual
machines
Physical
machines / Virtual
machines
RAM
8 GB 8 GB 6 GB 4 GB
Processors
8 cores total 8 cores total 4 cores total 2 cores total
Database
SQL Standard SQL Standard SQL Express SQL Express
Database Location
Remote [b] Remote [b] Local Local
Hard Drive
20 GB 10 GB 6 GB 6 GB
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Dell OpenManage Essentials Version 2.0 User guide

Category
Software
Type
User guide

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