Jabra Engage 55 Operating instructions

Engage 55
Jabra
Brand
Jabra
Model
Engage 55
Type
Operating instructions

Below you will find brief information for Engage 55 USB-C UC Mono. This document provides guidelines on manually updating the firmware of your Jabra device using Jabra Direct, including steps for both successful and unsuccessful updates. The firmware update process is explained step-by-step for different connection types like USB, Bluetooth and DECT adapters. It also details how to recover from a failed update using the Jabra Direct software, and advises users what to do if recovery fails.

Below you will find brief information for Engage 55 USB-C UC Mono. This document provides guidelines on manually updating the firmware of your Jabra device using Jabra Direct, including steps for both successful and unsuccessful updates. The firmware update process is explained step-by-step for different connection types like USB, Bluetooth and DECT adapters. It also details how to recover from a failed update using the Jabra Direct software, and advises users what to do if recovery fails.

Jabra Engage 55 - USB-C UC Mono
How do I manually update the firmware on my Jabra device
using Jabra Direct?
Prerequisites
Jabra Direct - latest version
If a firmware update is available for your Jabra device, use the following
guidelines to:
Update the firmware manually
Recover from an unsuccessful firmware update
For information about automatic firmware updates, see the Related
Frequently Asked Questions section that follows this FAQ.
Update the firmware
1. Turn on and connect your device to your computer. Depending on your
product, this could be by connecting the USB cable, Jabra Link
Bluetooth adapter, or Jabra Link DECT adapter.
2. In Jabra Direct, select your device.
If a firmware update is available, this will be indicated by an Update
now button.
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3. Click the Update now button (or the Updates icon on the left menu) to
open the Updates window.
4. Next to your listed device, click Update to open the update dialog.
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5. Select your language from the drop-down, and click Update.
Do not disconnect your device at any point during the update.
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6. When the firmware has been updated successfully, follow any
instructions to complete the update.
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Note
Images and text are for guidance purposes only. Actual images and text
may vary depending on the device connected and updates to the software.
Recover from an unsuccessful firmware update
1. If a firmware update was unsuccessful, a notification dialog will open.
Click Ok.
10/09/2022 21:12
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4d7d-9d41-171989b5689e
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2. Next to your listed device, click Recover to open the update dialog.
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3. Click Update.
Do not disconnect your device at any point during the update.
4. When the firmware has been updated successfully, follow any
instructions to complete the update.
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4d7d-9d41-171989b5689e
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If the recover firmware update is not successful, please contact Jabra
Support. Find the relevant contact information on the product support
page for your product.
Note
Images and text are for guidance purposes only. Actual images and text
may vary depending on the device connected and updates to the software.
10/09/2022 21:12
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4d7d-9d41-171989b5689e
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Jabra Engage 55 Operating instructions

Engage 55
Jabra
Brand
Jabra
Model
Engage 55
Type
Operating instructions

Below you will find brief information for Engage 55 USB-C UC Mono. This document provides guidelines on manually updating the firmware of your Jabra device using Jabra Direct, including steps for both successful and unsuccessful updates. The firmware update process is explained step-by-step for different connection types like USB, Bluetooth and DECT adapters. It also details how to recover from a failed update using the Jabra Direct software, and advises users what to do if recovery fails.

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