1 ESMC Virtual Appliance 1 ..........................................................................................................................
1.1 About help 1 ................................................................................................................................................
1.2 Prerequisites 2 ............................................................................................................................................
1.2.1 Recommended system configurations 3 .............................................................................................................
2 Supported hypervisors 3 ...........................................................................................................................
3 ESMC VA implementation phases and maintenance 3 ............................................................
4 Download ESMC Virtual Appliance 4 ...................................................................................................
5 ESMC VA passwords 5 .................................................................................................................................
6 ESMC Virtual Appliance deployment process 5 ............................................................................
6.1 vSphere 5 .....................................................................................................................................................
6.2 VMware Workstation/Player 7 ..................................................................................................................
6.3 Microsoft Hyper-V 9 ....................................................................................................................................
6.4 Oracle VirtualBox 11 ...................................................................................................................................
6.5 Citrix 13 ........................................................................................................................................................
7 ESMC Virtual Appliance configuration 15 .........................................................................................
7.1 ESMC Server Appliance 16 .........................................................................................................................
7.2 ESMC MDM Appliance 19 ...........................................................................................................................
8 ESMC Virtual Appliance Management Console 23 .......................................................................
8.1 Set static IP address 24 .............................................................................................................................
8.2 Enable/Disable remote access 25 .............................................................................................................
8.3 Backup database 27 ...................................................................................................................................
8.4 Restore database 29 ...................................................................................................................................
8.5 Reset after snapshot revert 30 .................................................................................................................
8.6 Pull database from other server 31 .........................................................................................................
8.7 Change VM password 34 ............................................................................................................................
8.8 Change database password 36 .................................................................................................................
8.9 Rejoin domain 37 ........................................................................................................................................
8.10 Configure domain 38 ................................................................................................................................
8.11 Factory reset 39 ........................................................................................................................................
9 Webmin Management Interface 41 ......................................................................................................
9.1 Dashboard 42 ...............................................................................................................................................
9.2 System 43 .....................................................................................................................................................
9.3 Servers 44 ....................................................................................................................................................
9.3.1 ESET Security Management Center 45 ..............................................................................................................
9.4 Others 46 ......................................................................................................................................................
9.5 Networking 47 .............................................................................................................................................
10 ESMC certificates 48 ..................................................................................................................................
11 ESMC VA upgrade/migration 49 ..........................................................................................................
12 ESMC VA disaster recovery 51 .............................................................................................................
13 Troubleshooting 51 .....................................................................................................................................
14 ESMC Virtual Appliance FAQ 52 ...........................................................................................................
14.1 How to find out which ESMC components are installed 53 ................................................................
14.2 How to enable ping on ESMC Virtual Appliance 53 .............................................................................
14.3 Do I need to add other components to my ESMC VA? 54 ...................................................................
14.4 How to enable Apache HTTP Proxy on my ESMC Virtual Appliance after initial configuration
54 ..................................................................................................................................................................
14.5 How to configure LDAP to allow for Static Group synchronization on ESMC VA 54 ......................
14.6 Configure LDAPS connection to a domain 55 .......................................................................................
14.7 How to recover a forgotten password for ESMC VA 55 ......................................................................