Maytag TOP LOADING WASHER W10338661A Owner's manual

Category
Washing machines
Type
Owner's manual

This manual is also suitable for

TOP-LOADING
WASHER
USE AND CARE GUIDE
LAVEUSE A CHARGEMENT PAR
LE DESSUS
GUIDE D'UTILISATION ET
D'ENTRETIEN
Table of Contents
Table des mafi6res
WASHER SAFETY ............................................................ 2
WHATIS NEW UNDERTHE LiD? .................................... 3
CONTROL PANEL AND FEATURES ................................. 4
CYCLE GUIDE ................................................................. 6
USING YOUR WASHER .................................................. 7
WASHER MAINTENANCE ............................................. 10
TROUBLESHOOTING .................................................. 12
WARRANTY .................................................................. 16
ASSISTANCE OR SERVICE ............................... Back Cover
SI_CURIT! _ DE LA LAVEUSE ........................................... 17
QUOI DE NEUF SOUS LECOUVERCLE? ...................... 18
TABLEAU DE COMMANDE ET
CARACTI_RISTIQU ES .................................................... 19
GUIDE DE PROGRAMMES ........................................... 21
UTILISATION DE LA LAVEUSE ..................................... 23
ENTRETIEN DE LA LAVEUSE ......................................... 26
DEPANNAGE ................................................................ 28
GARANTIE .................................................................... 34
ASSISTANCE OU SERVICE ................... Couverture artiste
Para una versi(_n de estas instrucciones on espafiol, visite www, maytag,com
Designed to use only HE High Efficiency
detergents.
Con_ue pour I'utilisation d'un ddtergent haute
efficacit6 seulemenL
W10338661A
W10338552A - SP
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word "DANGER" or
"WARNING." These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[] Read all instructions before using the washer.
[] Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
[] Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
[] Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. Ifthe hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
[] Do not reach into the washer if the drum, tub or agitator is
moving.
[] Do not install or store the washer where it will be exposed to
the weather.
[] Do not tamper with controls.
[] Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
[] See "Electrical Requirements" located in the installation
instructions for grounding instructions.
this time.
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WHAT% NEW UNDER THE LID?
Cleaning with Less Energy
o O
First stage
ooo 0
Second stage
Your new Energy Sta¢:_'qualified washer saves energy by using
lower water levels and reduced wash temperatures, as compared
to traditional top-load washers. During the first stage of the wash
cycle, it is normal for some of the load to be above the water line.
The second stage adds the correct amount of water based on the
load size. This washer automatically adjusts the water [eve[ to the
load size - no water [eve[ selector is needed.
ooo 0
When loading the washer with dirty laundry, fill it evenly
around the basket wall.
Choosing the
Right Detergent
Use only High Efficiency detergents. The package will be marked
"HE" or "High Efficiency." This wash system, along with less water
will create too much sudsing with a regular non-HE detergent.
Using regular detergent will likely result in longer cycle times and
reduced rinsing performance. It may also result in component
failures and noticeable mold or mildew, HE detergents are made
to produce the right amount of suds for the best performance,
Follow the manufacturer's instructions to determine the amount of
detergent to use.
Use only High Efficiency (HE) detergent.
Concentrated Cleaning
I_ow-water cleaning means concentrated cleaning. The lower
water [eve[ combined with HE detergent during the first stage
of the wash cycle delivers detergent directly to the soils.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds and
noises that are different from those of your previous washer. For
example, you may hear a clicking and hum at the beginning of
the cycle, as the lid lock goes through a self-test. There will be
different kinds of humming and whirring sounds as the agitator
moves the load. And sometimes, you may hear nothing at all, as
the washer determines the correct water [eve[ for your load or
allows time for clothes to soak.
[NTELL[EILU M
Water Level Control
Once you start the cycle, the lid will lock, and the washer will
begin the sensing process to determine the correct water [eve[ for
the load. This may take several minutes before water is added. YOU
will find a step-by-step description in the "Cycle Status I.ights"
section.
YOU will hear the motor turn the basket in short pulses to
thoroughly wet the load.
CONTROL PANEL AND FEATURES
Not all features and options are available on all models.
Appearance may vary.
O TEMPERATURE CONTROL
Temperature Control senses and maintains uniform
water temperatures by regulating incoming hot and
cold water.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
Warm and hot water will be cooler than a traditional
top-load washer.
Even in a cold and cool water wash, some warm water
may be added to the washer to maintain a minimum
temperatu re.
O OPTIONS
The following options may be added to most cycles.
EXTRA RINSE
This option can be used to automatically add a second
rinse to most cycles.
FABRIC SOFTENER ADDED
This option must be selected to "Yes" if adding fabric
softener. It ensures that fabric softener is added at the
correct time in the rinse cycle for even distribution.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
G
See "Cycle uide for detailed descriptions of cycles.
0
START/PAUSE/UNLOCK BUTTON
Press to start the selected cycle; press again to pause the cycle
and unlock the lid. If the washer has been paused the "wash"
status light will flash. To restart the selected cycle press START
again.
NOTE: If the washer is spinning, it may take several
minutes to unlock the lid. Press and hold for 3 seconds
to cancel a cycle.
0
CYCLE STATUS LIGHTS iNDICATOR
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds or
pauses that are different from traditional washers.
SENSING
sensing wash rinse spin done lid |eck_
C:_--ID-4D-ID--ID-4D
When the START/Pause/Unlock button is pressed, the
washer will first perform a self-test on the lid lock
mechanism. You will hear a click, the basket will make a
slight turn, and the lid will unlock briefly before locking
again, this process may take 20 seconds to complete.
Once the lid has locked the second time, the washer
will use short, slow spins to estimate the load size. These
sensing spins may take 2 to 3 minutes before water is added
to the load and you may hear the hum of these spins. [f
the sensing light is on, then washer is working properly.
You will hear the motor turn the basket in short pulses to
thoroughly wet the load. The washer will then move the
load briefly, pause to allow water to soak in to the load,
and resume adding water. This process may repeat until the
correct amount of water has been added for the load.
NOTE: Avoid opening lid during sensing phase. The sensing
process will start over when the washer is restarted. The
sensing light may also come on during the wash portions of
the cycle. This is normal. To restart the washer after the lid
has been opened press start.
4
WAS H
sensing wash rinse spin done lid locked
YOu will hear the motor and agitator moving the load.
During the first stage of the sensing/wash cycle, water will
partially fill the washer and then begin to move the load. It
is normal to have the sensing light on during this stage. You
will hear the agitator rotate, followed by a several second
pause. This process will repeat for several minutes, allowing
the entire load to become saturated. The lower water
[eve[ combined with H E detergent at this stage allows for
concentrated cleaning. Concentrated cleaning delivers the
detergent directly to the soils. It is normal for the load to be
above the water line during this stage. At the beginning of
the second stage, the washer will add water to the correct
[eve[ based on the load size. YOu will hear the agitator
move quicker during this stage of the wash cycle. The
motor sounds may change at different stages in the wash
cycle.
RINSE
sensing wash d0se spin done lid locked
YOu will hear sounds similar to the wash cycle as the
washer rinses and moves the load. For cycles that use a
spray rinse you will hear water enter the washer as the tub
spins, allowing the rinse water to penetrate the clothes.
For cycles that use the extra rinse option, you will hear
sounds similar to the wash cycle as the washer rinses and
moves the load. Fabric softener will be added if the Fabric
Softener Added-Yes option was selected.
SPIN
sensing wash rinse spin done [id_onked
The washer spins the load at increasing speeds for proper
water removal, based on the selected cycle and spin speed.
DONE
sensing wash rinse spin done lid{ocke
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LID LOCKED
To allow for proper load sensing and
spinning, the lid will lock and the I_id
Locked light will turn on. This light
indicates that the lid is locked and
cannot be opened.
If you need to open the lid, press
START/Pause/Unlock. The lid will
unlock once the washer movement
has stopped. This may take several
minutes if the load was spinning at
high speed. Press START/Pause/Unlock
again to resume the cycle. Avoid
opening the lid during sensing. The
sensing process will start over when the
washer is restarted.
Lid
Locked
start [
,auseiunlock [
1
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed.
Not a[[ cycles and options are available on all models.
Heavily soiled Heavy Duty Hot High Provides maximum wash time and action for tough stains
fabrics Heavy Warm and soils. Use this cycle for heavily soiled or sturdy items.
Coo[ Lights Water-level sensing process ma take longer for some items
Coo[ Darks than for others because they wi_ absorb more water than
Cold other fabric types.
Sturdy fabrics, Heavy Duty Hot High Use this cycle for heavily soiled or sturdy items. Water-level
colorfast items, Regular Warm sensin process may take longer for some items than for
towels, jeans Coo[ Lights othersgbecause they wi[[ absorb more water than other fabric
Coo[ Darks types. This cycle features a spray rinse.
Cold
Sturdy fabrics, Normal Hot High Use this cycle for heavily soiled or sturdy items.
colorfast items, Heavy Warm Water-level sensing process may take longer for some items
towels, jeans Coo[ Lights than for others because they will absorb more water than
Coo[ Darks other fabric types. This cycle features a spray rinse. Select
Cold Fabric Softener Added-Yes if using fabric softener.
Cottons, linens, Normal Hot High Use this cycle for normally soiled cottons and mixed fabric
sheets, and mixed Regular Warm loads. This cycle features a spray rinse. Select Fabric
garment loads Cool Lights Softener Added-Yes if using fabric softener.
Cool Darks
Cold
Lightweight Normal Hot High Use this cycle for lightly soiled mixed loads. This cycle
cotton fabrics Light Warm features a spray rinse. Select Fabric Softener Added-Yes if
Coo[ Lights using fabric softener.
Cool Darks
Cold
No-iron fabrics, Casual Hot Low Use this cycle to wash loads of no-iron fabrics such as sport
cottons, perm Regular Warm shirts, blouses, casual business clothes, permanent
press, linens, Coo[ Lights press, and blends. Select Fabric Softener Added-Yes if using
synthetics Coo[ Darks fabric softener.
Cold
Lightly-soiled Casual Hot Low Use this cycle to wash lightly-soiled loads of no-iron fabrics
no-iron fabrics Light Warm such as sport shirts, blouses, casual business clothes,
and synthetics Coo[ Lights permanent press, and blends. Select Fabric Softener Added-
Coo[ Darks Yes if using fabric softener.
Cold
Machine-wash silks, Delicate Hot Low Use this cycle to wash lightly soiled garments indicating
lingerie, washable Warm "Machine Washable Silks" or "Gentle" cycle on the care
wools
Coo[ Lights [abe[. The washer wi[[ use intermittent agitation and soaking.
Coo[ Darks Place small items in mesh garment bags before washing.
Cold Select Fabric Softener Added-Yes if using fabric softener.
Large items, Bulky Hot High Use this cycle to wash large items such as jackets and coats.
jackets, coats Warm The washer wi[[ fi[[ with enough water to wet down the load
Coo[ Lights before the wash portion of the cycle begins, and uses a
Coo[ Darks higher water [eve[ than other cycles. Do not tightly pack
Cold basket.
Swimsuits and Rinse & Cold rinse only High Combines a rinse and high speed spin for loads requiring
items requiring Spin an additional rinse cycle or to complete a load after power
rinsing without interruption. Also use for loads that require rinsing only.
detergent
Dripping wet or Drain & N/A High This cycle uses a spin to shorten drying times for heavy fabrics
hand-washed Spin or special-care items washed by hand. Use this cycle to drain
items washer after cancelling a cycle or completing a cycle after a
power failure.
* All rinses are cold.
USING YOUR WASHER
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
1o sortand prepare your laundry
Empty pockets. Loose change, buttons, or any small object
can pass under the agitator and become trapped, causing
unexpected sounds.
Sort items by recommended cycle, water temperature,
and colorfastness.
Separate heavily soiled items from lightly soiled.
Separate delicate items from sturdy fabrics.
Do not dry garments if stains remain after washing, because
heat can set stains into fabric.
Treat stains promptJy.
Close zippers, fasten hooks,tie strings and sashes, and
remove non-washable trim and ornaments.
Mend rips and tears to avoid further damage to items
during washing.
Helpful Tips:
When washing water-proof or water-resistant items, load evenly.
Use mesh garment bags to help avoid tangling when washing
delicate or small items.
Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint
from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
Add HE detergent
Add a measured amount of HE
detergent into the bottom of the
washer basket before adding clothes.
[f using an Oxi or color-safe bleach
laundry boost product, add to the bottom of the washer basket,
aswell.
iMPORTANT: Follow the manufacturer's instructions to
determine the amount of detergent to use.
Load laundry into washer
Load garments in loose heaps evenly around basket wall.
For best results, do not pack the load tightly. Do not wrap large
items such as sheets around the agitator; load them in loose piles
around the sides of the basket. Try mixing different sized items to
reduce tangling.
ooo 0
IMPORTANT: Do not tightly pack or force items into washer.
items need to move freely for best cleaning and to reduce
wrinkling and tangling.
Add fabric softener, if desired
Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer's directions for correct amount
of fabric softener based on your load size.
Dilute liquid fabric softener by rifling the dispenser with warm
water until liquid reaches the underside of the rim. See max fill
line arrows. Then select Fabric Softener Added-Yes option.
IMPORTANT: Fabric Softener Added option must be selected
to "Yes" to ensure proper distribution at correct time in cycle.
Select cycle
Turn cycle knob to choose your wash cycle. For more
information, see "Cycle Guide".
Do not overfill, dilute, or use more than ] cup (250 mL).
Do not use color-safe bleach or Oxi products in the same
cycle with liquid chlorine bleach.
7. Select Temperature
8. Select options
Once you select a cycle, select the desired wash temperature by
turning the Temperature knob to the appropriate setting based on
your load. All rinses are tap cold.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your garments.
energy. This will be cooler than your Durable garments
hot water heater setting. Heavy soils
Cool Lights
Warm water is added to assist in
soil removal and to help dissolve
Colors that bleed
or fade
Cool Darks
Warm water may be added to Dark colors that bleed
assist in soil removal and to help or fade
dissolve detergents. Light soils
,}
Cold
This is the temperature from your
faucet. If your tap cold water is very
cold, warm water may be added
to assist in soil removal and help
dissolve detergent.
Dark colors that
bleed or fade
Light soils
Select the desired cycle options. [f you are using fabric
softener, be sure to select Fabric Softener Added-Yes option.
_. Press START/Pause/Unlock
to begin wash cycle
start
pause/unLock
O hold3sec.
cancel
Pressthe START/Pause/Unlock button to start the wash cycle.
Filling is delayed for several minutes while load balance is
sensed. When the cycle has finished, the DONE indicator will
light. Promptly remove garments after cycle has completed to
avoid odor, reduce wrinkling, and rusting of metal hooks,
zippers, and snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/Pause/Unlock; the lid will unlock once the washer
movement has stopped. This may take several minutes if the load
was spinning at high speed. Then close lid and press START/
Pause/Unlock again to restart the cycle.
[f lid is [eft open for more than 10 minutes, the water will pump
out automatically.
Delay in water fill
Filling is delayed for 2 to 3 minutes to check for unbalanced
loads. You will hear the hum of the spin prior to filling. This is
normal operation.
WASHER MAINTENANCE
WATER iNLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the [abe[ with a permanent marker.
CLEANING YOUR WASHER
Keep your washer as clean and fresh as your clothes. To keep
washer interior odor-free, fo[ low this recommended month [y
cleaning procedure:
1. Make sure the washer is empty.
2. Using recommended AFFRESH _2washer cleaner, add one
tablet to washer basket
OR
If using liquid chlorine bleach, add 1 cup (250 mL) to
liquid chlorine bleach dispenser.
IMPORTANT: Do not add detergent. Do not use more than
recommended amount of bleach to avoid damaging product
over time.
3. Close washer lid.
4. Select BULKY cycle and hot temperature.
5. PressSTART/Pause/Unlock.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press START/Pause/Unlock twice and run a RINSE
& SPIN cycle to ensure bleach has been rinsed from washer.
Press and hold the START/Pause/Unlock for 3 seconds to cancel
the cycle.
Cleaning the liquid fabric softener dispenser
1. Remove dispenser by grasping top with both hands and
squeezing, while pushing upward with thumbs.
2. Rinse dispenser under warm water, then replace it.
NOTE: To avoid damage to the washer or clothing, do not wash
clothes with the liquid fabric softener dispenser removed.
Cleaning the bleach dispenser
Wipe the inside of the bleach dispenser with a clean, damp
cloth.
To dean exterior:
1. Use a soft, damp cloth or sponge to wipe up any spills.
2. Use all-purpose surface cleaner, if needed.
IMPORTANT: To avoid damaging the washer's finish, do not use
abrasive products.
f NON-USE AND VACATION CARE _"
operate your washer only when you are home. [f moving, or not
using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water pressure surge.
f wi NTER STORAG E cARE
IMPORTANT: To avoid damage, instal[ and store washer
where it will not freeze. Because some water may stay in
hoses, freezing can damage washer. [f storing or moving
during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water
inlet hoses.
2. Put 1 qt. (1 L)of R.V.-type antifreeze in basket and run
washer on RINSE& SPIN cycle for about 30 seconds to mix
antifreeze and remaining water.
3. Unplug washer or disconnect power.
10
TRANSPORTi NG YOU R WASH ER
1. Shut off both water faucets. Disconnect and drain water
inlet hoses.
2. if washer wi[[ be moved during freezing weather, follow
Winter Storage Care directions before moving.
3. Disconnect drain from drain system and drain any remaining
water into a pan or bucket. Disconnect drain hose from back
of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped until
washer is placed in new location.
REINSTAI_LING/USING WASHER AGAIN
To
or
1.
2.
To
1.
reinstall washer after non-use, vacation, winter storage,
moving:
Refer to "Installation Instructions" to locate, level, and
connect washer.
Before using again, run washer through the following
recommended procedure:
use washer again:
Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
2_
3.
Plug in washer or reconnect power.
Run washer through Casual Cycles REGULAR to clean washer
and remove antifreeze, if used. Use half the manufacturer's
recommended amount of detergent for a medium-size load.
11
TROU BLESHOOT[ NG
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service ca[[...In U.S.A. http://www.maytag.com/he[p - In Canada www.maytag.ca
Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and washer
proper installation or floor and locked, must be [eve[ to operate properly, lam nuts must be tight against
see "Using Your the bottom of the cabinet.
Washer" section. Washer may not be [eve[.
Clicking or metallic
noises
Load could be unbalanced.
Objects caught in washer drain
system.
Gurgling or humming Washer may be draining water.
Humming Sensing light is on,
Check floor for flexing or sagging, if flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer wi[[ reduce sound.
See "[.eve[ the Washer" in Installation Instructions.
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket could
unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Bulky cycle for oversized, non-absorbent items such as iackets
and coats.
See "Cycle Guide" and "Using Your Washer" in this Use and
Care Guide.
Empty pockets before washing. Loose items such as coins
could fail between basket and tub or may block pump.
It may be necessary to ca[[ for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
It is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles.
YOu may hear the hum of the sensing spins after you have started
the washer. This is normal Sensing spins wi[[ take several minutes
before water is added to the washer.
Check the following for Washer not level. Water may splash off basket if washer is not level. Check that load
proper installation: is not unbalanced or tightly packed.
Fi[[ hoses not attached tightly.
Fi[[ hose washers.
Drain hose connection.
Check household plumbing for leaks
or clogged sink or drain.
Washer not loaded as recommended.
Tighten fill-hose connection.
Make sure all four fill hose flat washers are properly seated.
Pu[[ drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Water can back up out of a clogged sink or drainpipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water
pipes, and faucets.)
improper loading can cause basket to be out of alignment and
cause water to splash off tub. See "Using Your Washer" for loading
instructions.
Not enough water in
the washer
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
Load not completely covered in
water,
Check for proper water supply.
it is normal for some of the load to be above the water line. The
washer senses load sizes and adds correct amount of water for
optimal cleaning. See "What's New Under the Lid."
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any [<inks in inlet hoses, which can restrict water flow.
J
12
TROU BLESHOOT[ NG
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
f First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service ca[[...In U.S.A. htl )://www.maytag.com/he[p - In Canada www.maytag.ca
Washer won't Fun
or fill, washer stops
working or wash light
remains on dndicafing
that the washer was
unable to fill
appropriately) (cont.)
Washer not draining/
spinning, loads
are st[[[ wet, or spin
light remains on
(indicating that the
washer was unable
to pump out water
within 10 minutes)
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HEdetergent or using too
much HE detergent.
Empty pockets and use garment bags
for small items.
Use a cycle with a low spin speed.
The washer may be tightly packed or
unbalanced.
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe farther than 4.5" (114 ram).
Too much detergent causing suds to
slow or stop draining and spinning.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt
cycle.
Washer spins the dry load for 2-3 minutes before filling to
determine if load is balanced, YOu may hear the hum of the spins,
This is normal
Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause!Unlock.
Do not add more than I or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Only use HE detergent. Suds from regular detergents can slow or
stop the washer. Always measure detergent and follow detergent
directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press START/
PausejUn[ock. Do not add more detergent.
Small items may have been caught in pump or between basket
and tub, which can slow draining.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin for
your garment. To remove extra water in the load, select Drain &
Spin. Load may need to be rearranged to allow even distribution of
the load in the basket.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain & Spin
cycle to remove excess water. See "Using Your Washer" for loading
recommendations.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Always measure and follow detergent directions for your load. To
remove extra suds, select Rinse & Spin. Do not add detergent, j
13
TROU BLESHOOT[ NG
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service ca[[...In U.S.A. http://www.maytag.com/he[p - In Canada www.maytag.ca
[Dry spots on load High speed spins extract more The high spin speeds combined with air flow during the final
after cycle moisture than traditional top-load spin can cause items near the top of the load to develop dry spots
washers, during the final spin, This is normal,
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.Incorrect or wrong
wash or rinse
temperatures
Both hoses must be attached to both washer and faucet, and have
both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not dogged.
Remove any kinks in hoses.
Energy-saving controlled wash Energy StarrY'qualified washers use cooler wash and rinse water
temperatures, temperatures than traditional top-load washers. This includes
cooler hot and warm washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Using too much detergent,
Washer not loaded as recommended.
Not using HE detergent or using too
much H Edetergent.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Washer not loaded as recommended.
Adding detergent on top of load,
Not cleaning or
removing stains
Both hoses must be attached and have water flowing to the inlet
valve,
Both hot and cold water faucets must be on.
inlet valve screens on washer may be clogged,
Remove any kinks in the inlet hose,
The suds from too much detergent can keep washer from operating
correctly. Always measure detergent and follow detergent directions
based on load size and soil [eve[.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall. Load
with dry items only,
Use cycle designed for the fabrics being washed,
Add only I or 2 garments after washer has started,
The suds from regular detergent can keep washer from operating
correctly,
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil [eve[.
Add an Extra Rinse to the selected cycle.
See "Using Your Washer" section,
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin, See the
"Cycle Guide" to match your bad with the best cycle,
Load garments in loose heaps evenly around the basket wail,
Reduce tangling by mixing types of bad items, Use the
recommended cycle for the type of garments being washed,
Washer is less efficient at cleaning when load is tightly packed,
Load garments in loose heaps evenly around the basket wail,
Load with dry items only,
Add only 1 or 2 garments after washer has started,
Add HE detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
J
14
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service ca[[...[n U.S.A. http://www.maytag.com/he[p - [n Canada www.maytag.ca
if you experience
Not cleaning or
removing stains (cont,)
Not using HE detergent or using too
much HE detergent.
Not using correct cycle for fabric type.
Not using dispensers.
Not washing like colors together,
The suds from regular detergent can keep washer from operating
correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
Use a higher soil level cycle option and warmer wash temperature
to improve cleaning.
Use Heavy Duty Heavy and Heavy Duty Regular cycle for tough
cleaning. See the "Cycle Guide" to match your load with the best
cycle.
Use dispensers to avoid chlorine bleach and fabric softener
staining,
Load dispensers before starting a cycle. Select Fabric Softener
Added-Yes when using fabric softener.
Do not add products directly onto load.
Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer,
Not selecting Fabric Softener Always select "Yes" when adding fabric softener. Cycles that
Added-Yes use spray rinse will add more water for proper fabric softener
distribution at the correct time.
Incorrect dispenser Clogged dispenser. Use only liquid chlorine bleach in the bleach dispenser. Use only
operation fabric softener in the fabric softener dispenser.
Fabric damage Sharp items were in pockets during wash Empty pockets, zip zippers, and snap or hook fasteners before
cycle, washing to avoid snags and tears,
Strings and straps could have tangled, Tie all strings and straps before starting wash load,
Items may have been damaged before Mend rips and broken threads in seams before washing.
washing.
Fabric damage can occur if load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed,
Add only 1 or 2 garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Garment care instructions may not have
been fol lowed.
Odors Monthly maintenance not done as
recommended,
Using too much detergent,
Always read and follow garment manufacturer's care label
instructions, See the "Cycle Guide" to match your load with the
best cycle.
See "Cleaning Your Washer" in Washer Maintenance,
Unload washer as soon as cycle is complete,
Be sure to measure correctly. Always follow the manufacturer's
directions.
See "Cleaning your Washer" section.
Lid locked light is The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
flashing A cycle was stopped or paused The washer may still be spinning. The lid will not unlock until the
using the Start/Pause!Unlock button, basket has stopped spinning, This may take several minutes if
washing large loads or heavy fabrics,
15
MAYTAG ®LAUNDRY WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada I.P (hereafter "Maytag") will pay for factory
specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased.
Service must be provided by a Maytag designated service company. YOUR SOLE AND EXCI_USIVE REMEDY UNDER THIS IJMITED
WARRANTY SHAI.L BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and
applies on[}/when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain
service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in
a manner that is inconsistent to published user or operator instructions and/or installation instructions.
2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair
house fuses, or to correct house wMng or plumbing.
3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance
with electrical or plumbing codes, or use of products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your ma'orl appliance, unless such damage results
from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Pick up and delivery. This major appliance is intended to be repaired in your home.
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an
authorized Maytag servicer is not available.
9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
Maytag published installation instructions.
10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be
easily determi ned.
DISCLAIMER OF IMPLIED WARRANTIES
IMPI.IED WARRANTIES, INCI_UDING ANY IMPHED WARRANTY OF MERCHANTABIIJTY OR IMPI_IED WARRANTY OF FITNESS FOR A
PARTICUI_AR PURPOSE, ARE IJMITED TO ONE YEAR OR THE SHORTEST PERIOD AI_I_OWED BY I.AW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOI_E AND EXCI_USIVE REMEDY UNDER THIS LIMITED WARRANTY SHAH_ BE PRODUCT REPAIR AS PROVIDED HEREIN.
MAYTAG SHAI.I_ NOT BE I.IABI_E FOR INCIDENTAl_ OR CONSEQUENTIAl_ DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
If you think you need repair service, first see the "Troubleshooting" section of the Use & Care Guide. If you are unable to resolve the problem
after checking "Troubleshooting," additional help can be found by checking the "Assistance or Service" section or by calling Maytag. In the
U.S.A., call 1-800-688-9900. In Canada, call 1-800-807-6777. 6/08
Keep this book and your sales slip together for future reference.
You must provide proof of purchase or installation date for in-
warranty servmce.
Write down the following information about your major appliance
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the product.
Dealer name
Address
Phone number
Model number
Serial number
Purchase date
16
Before calling for assistance or service, please check "Troubleshooting" or visit www.maytag.com/help.
It may save you the cost of a service ca[[. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance.
This information wili help us to better respond to your request.
If you need replacement parts or to order accessories
We recommend that you use only Factory Specified Parts.
These parts will fit right and work right because they are made with the same precision
used to build every new MAYTAG _'_appliance.
To locate factory specified replacement parts, assistance in your area, or accessories:
Maytag Services, LLC Whirlpool Canada LP
1-800-688-9900 www.maytag.com Customer Assistance
1-800-901-2042 (Accessories) 1-800-807-6777
www.maytag.com/accesso ties www.maytag.ca
or ca[[ your nearest designated service center or refer to your Yellow Pages telephone directory.
Our consultants provide assistance with
In the U,S,A°
m Features and specifications on our full line of appliances.
m Installation information.
m Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
In the U,S,A° and Canada
m Use and maintenance procedures.
m Accessory and repair parts sales.
I Referrals to local dealers, repair parts distributors,
and service companies. Maytag _ designated service
technicians are trained to fulfil[the product warranty
and provide after-warranty service, anywhere in the
United States and Canada.
You can write with any questions or concerns at:
Maytag Services, I_I_C Customer eXperience Centre
ATTN: CAIR _>Center Whirlpool Canada I_P
P.O. Box 2370 Unit 200-6750 Century Ave
Cleveland, TN 37320-2370 Mississauga, Ontario 1.5N 0B7
Please include a daytime phone number in your correspondence.
.............................................................................................................................................................................................................................................................................................ousERvicE
Avant de faire un appe[ pour assistance ou service, veui[[ez v6rifier [a section "D6pannage" ou visiter [e site www.maytag.com/
help. Cette v6rification peut vous faire 6conomiser [e coot d'une visite de r6paration. Si vous avez encore besoin d'aide, suivre [es
instructions ci-dessous.
(_ors d'un appe[, veuillez connattre [a date d'achat et [es num6ros au comp[et de mod?_[e et de s6rie de votre apparel[.
Ces renseignements nous aideront 5 mieux r6pondre 5 votre demande.
S( vous avez besoin de p(_ces de rechange
Si vous avez besoin de commander des pi?4ces de rechange, nous vous recommandons d'uti[iser seu[ement des pi?4ces sp6cifi6es
par ['usine. Cos pi?4ces conviendront et fonctionneront bien parce qu'e[[es sont fabriqu6es solon los m6mes sp6cifications
pr6cises uti[is6es pour construire chaque nouve[ apparel[ MAYTAG_L
Pour trouver des pieces de rechange sp_cifi_es par ['usine dans votre r_glon :
Whirlpool Canada (.P - Assistance b_[a c[ient?4[e
1-800-807-6777 www.maytag.ca
ou contacter votre centre de rdparation ddsign6 [e plus proche ou consulter ['annuaire td[dphonique des Pages aunes.
II
II
Nos consultants fournissent
['assistance pour :
Proc6d6s d'uti[isation et d'entretien.
Vente d'accessoires et de pi?4ces de rechange.
Vous pouvez 6crire en soumettant route question
ou tout probl?_me au :
Customer eXperience Centre
Whirlpool Canada LP
Unit 200-6750 Century Ave
W10338661 A
W10338662A - SP
(_) 2011
Allrightsreserved
_[bus droits rc_serv_s
O0Registered trademarl<# '_ Trademarl< of Maytag Properties I I C or its related companies.
Used under license by Maytag I imited in Canada.
O0Marque d6pos6e/r_Marque de commerce de Maytag Properties I I C ou de ses compagnies affili6es.
Emploi sous licence par Maytag Iimited au Canada.
1/I I
Printed in U.S.A.
Imprim6 aux t[-U.
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Maytag TOP LOADING WASHER W10338661A Owner's manual

Category
Washing machines
Type
Owner's manual
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