Gigabyte GS-R12PE1 Owner's manual

GS-R12PE

GS-R12PE1

Dual LGA2011 socket motherboard for Intel® Xeon® series processors

Service Guide

Rev. 1.0

Copyright

The trademarks mentioned in this manual are legally registered to their respective owners.

Disclaimer

Information in this manual is protected by copyright laws and is the property of GIGABYTE.

Changes to the specifications and features in this manual may be made by GIGABYTE

without prior notice. No part of this manual may be reproduced, copied, translated, transmitted, or

published in any form or by any means without GIGABYTE's prior written permission.

Documentation Classications

In order to assist in the use of this product, GIGABYTE provides the following types of documentations:

 For detailed product information, carefully read the Serice Guide.

For product-related information, check on our website at:

http://www.gigabyte.com

Preface

Before using this information and the product it supports, please read the following general infor-

mation.

1. This Service Guide provides you with all technical information relating to the BASIC CON-

FIGURATION decided for GIGABYTE’s “global” product offering. To better t local market-

requirements and enhance product competitiveness, your regional ofce MAY have decided

toextend the functionality of a machine (e.g. add-on card, modem, or extra memory capabil-

ity).These LOCALIZED FEATURES will NOT be covered in this generic service guide. In

suchcases, please contact your regional ofces or the responsible personnel/channel to

provide youwith further technical details.

2. Please note WHEN ORDERING SPARE PARTS, you should check the most up-to-date

informationavailable on your regional web or channel. For whatever reason, if a part num-

ber change is made,it will not be noted in the printed Service Guide. For GIGABYTE-AU-

THORIZED SERVICEPROVIDERS, your GIGABYTE ofce may have a DIFFERENT part

number code to thosegiven in the FRU list of this printed Service Guide. You MUST use the

list provided by yourregional GIGABYTE ofce to order FRU parts for repair and service of

customer machines.

- 4 -

Table of Contents

Box Contents ...................................................................................................................6

Safety, Care and Regulatory Information ........................................................................7

Chapter 1 Hardware Installation ...................................................................................10

1-1 Installation Precautions .................................................................................. 10

1-2 Product Specications .................................................................................... 11

Chapter 2 System Hardware Installation ......................................................................13

2-1 Removing System Cover ............................................................................... 14

2-2 Removing and Installing the Fan Duct ........................................................... 15

2-3 Installing the CPU ......................................................................................... 16

2-4 Installing the Heat Sink ................................................................................. 17

2-5 Installing the Memory ..................................................................................... 18

2-5-1 Four Channel Memory Conguration .....................................................................18

2-4-2 Installing a Memory ...............................................................................................19

2-4-3 DIMM Population Table .........................................................................................20

2-6 Installing the PCI Expansion Card ................................................................. 21

2-7 Installing the Hard Disk Drive ........................................................................ 22

2-7-1 Hard Disk Drive Security Lock ................................................................................23

2-8 Replacing the Back Plane Board ................................................................... 24

2-9 Replacing the Power Supply .......................................................................... 25

2-10 Replacing the FAN Assemblly ........................................................................ 26

Chapter 3 System Appearance .....................................................................................27

3-1 Front View ..................................................................................................... 27

3-2 Rear View ....................................................................................................... 28

3-3 Front Panel LED and Buttons ........................................................................ 29

3-4 Rear System LAN LEDs ................................................................................. 30

3-5 Power Supply LEDs ....................................................................................... 31

3-6 Hard Disk Drive LEDs .................................................................................... 32

Chapter 4 Motherboard Components ...........................................................................33

4-1 GA-7PPSH/GA-7PPSH2 Motherboard Components ..................................... 33

4-2 Jumper Setting ............................................................................................... 36

Chapter 5 BIOS Setup ..................................................................................................38

5-1 The Main Menu .............................................................................................. 40

- 5 -

5-2 Advanced Menu ............................................................................................. 42

5-2-1 PCI Conguration ...................................................................................................43

5-2-2 Trusted Computing .................................................................................................45

5-2-3 CPU Conguration ..................................................................................................46

5-2-4 Runtime Error Logging ...........................................................................................50

5-2-5 SATA Conguration.................................................................................................51

5-2-6 SAS Conguration ..................................................................................................52

5-2-6 Serial Port Console Redirection .............................................................................53

5-3 Chipset Menu ................................................................................................. 55

5-3-1 North Bridge Conguration .....................................................................................56

5-3-1-1 IOH Conguration ...................................................................................................57

5-3-1-2 DIMM Information ...................................................................................................60

5-3-2 South Bridge Conguration ....................................................................................62

5-3-3 ME Subsystem .......................................................................................................63

5-4 Security Menu ................................................................................................ 64

5-5 Server Management Menu ............................................................................. 65

5-5-1 System Information .................................................................................................66

5-5-2 BMC LAN Conguration .........................................................................................67

5-5-3 System Event Log ..................................................................................................68

5-6 Boot Option Menu .......................................................................................... 69

5-7 Boot Manager ................................................................................................. 70

5-8 Exit Menu ....................................................................................................... 71

5-9 BIOS Beep Codes .......................................................................................... 72

5-9-1 PEI Beep Codes .....................................................................................................72

5-9-2 DXE Beep Codes ...................................................................................................72

5-10 BIOS Recovery Instruction ............................................................................. 73

- 6 -

Box Contents

GS-R12PE/GS-R12PE1

Driver CD

• The box contents above are for reference only and the actual items shall depend on the product package you obtain.

The box contents are subject to change without notice.

• The motherboard image is for reference only.

- 7 -

Safety, Care and Regulatory Information

Important safety information

Read and follow all instructions marked on the product and in the documentation before you operateyour sys-

tem. Retain all safety and operating instructions for future use.

• The product should be operated only from the type of power source indicated on the rating label.* If your

computer has a voltage selector switch, make sure that the switch is in the proper position foryour area.

The voltage selector switch is set at the factory to the correct voltage.

• The plug-socket combination must be accessible at all times because it serves as the main disconnect-

ing device.

• All product shipped with a three-wire electrical grounding-type plug only fits into a grounding-type

poweroutlet. This is a safety feature. The equipment grounding should be in accordance with local and

nationalelectrical codes. The equipment operates safely when it is used in accordance with its marked

electricalratings and product usage instructions

• Do not use this product near water or a heat source.* Set up the product on a stable work surface or so

as to ensure stability of the system.

• Openings in the case are provided for ventilation. Do not block or cover these openings. Make sure

youprovide adequate space around the system for ventilation when you set up your work area. Never

insertobjects of any kind into the ventilation openings.

• To avoid electrical shock, always unplug all power cables and modem cables from the wall outletsbefore

removing covers.

• Allow the product to cool before removing covers or touching internal components.

Precaution for Product with Laser Devices

Observe the following precautions for laser devices:

• Do not open the CD-ROM drive, make adjustments, or perform procedures on a laser device other than

those specied in the product's documentation.

• Only authorized service technicians should repair laser devices.

Precaution for Product with Modems, Telecommunications, ot Local AreaNetwork Options

Observe the following precautions for laser devices:

• Do not connect or use a modem or telephone during a lightning storm. There may be a risk of electri-

calshock from lightning.

• To reduce the risk of re, use only No. 26 AWG or larger telecommunications line cord.

• Do not plug a modem or telephone cable into the network interface controller (NIC) receptacle.

• Disconnect the modem cable before opening a product enclosure, touching or installing internalcompo-

nents, or touching an uninsulated modem cable or jack.

• Do not use a telephone line to report a gas leak while you are in the vicinity of the leak.

- 8 -

Federal Communications Commission (FCC) Statement

Warning

This is a class A product. In a domestic environment this product may cause radiointerfer-

enceIn which case the user may be required to take adequate measures.

This equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interfer-

ence when the equipment is operated in a commercial environment. This equipmentgenerates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance withthe instruction manual, may

cause harmful interference to radio communications. Operation of thisequipment in a residential area is likely

to cause harmful interference in which case the user will berequired to correct the interference at his own ex-

pense.Properly shielded and grounded cables and connectors must be used in order to meet FCC emission-

limits. Neither the provider nor the manufacturer are responsible for any radio or television interferencecaused

by using other than recommended cables and connectors or by unauthorized changes ormodications to this

equipment. Unauthorized changes or modications could void the user's authority tooperate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired opera-

tion.

Canadian Department of Communications Compliance Statement

This digital apparatus does not exceed the Class A limits for radio noise emissions from digitalapparatus as

set out in the radio interference regulations of Industry Canada.Le present appareil numerique n'emet pas

de bruits radioelectriques depassant les limites applicables auxappareils numeriques de Classe A prescrites

dans le reglement sur le brouillage radioelectrique edicte parIndustrie Canada.

Class A equipment

This device has been tested and found to comply with the limits for a class A digital device pursuant Part 15

of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference

when the equipment is operated in a commercial environment. This equipmentgenerate, uses, and can radi-

ate radio frequency energy, and if not installed and used in accordancewith the instructions, may cause harm-

ful interference to radio communication. Operation of thisequipment in a residential area is likely to cause

harmful interference, in which case the user will berequired to correct the interference at personal expence.

However, there is no guarantee that interference will not occur in a particular installation. If thisdevice does

cause harmful interference to radio or television reception, which can be determined bytuning the device off

and on, the user is encouraged to try to correct the interference by on or more ofthe following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which the receiver isconnected'Consult

the dealer or an experienced radio/television technician for help.

- 9 -

Battery Warning: Incorrectly installing a battery or using incompatible battery may increase

the risk of ifre explosion. Replace the battery only with the same or equivalent type.

• Do not disassemble, crush, punchture batteries.

• Do not store or place your battery pack next to or in a heat source such as a re, heatgenerating

appliance, can or exhaust vent. Heating battery cells to temperatures above 65oC (149oF) can

cause explosion or re.

• Do not attempt to open or service batteries. Do not dispose of batteries in a re or with house-

hold waste.

WEEE Symbol Statement

The symbol shown below is on the product or on its packaging, which indicates that this product

must not be disposed of with other waste. Instead, the device should be taken to the waste

collection centers for activation of the treatment, collection, recycling and disposal procedure.

The separate collection and recycling of your waste equipment at the time of disposal will help to

conserve natural resources and ensure that it is recycled in a manner that protects human health

and the environment. For more information about where you can drop off your waste equipment for recycling,

please contact your local government ofce, your household waste disposal service or where you purchased

the product for details of environmentally safe recycling.

w When your electrical or electronic equipment is no longer useful to you, "take it back" to your local or

regional waste collection administration for recycling.

w If you need further assistance in recycling, reusing in your "end of life" product, you may contact us at the

Customer Care number listed in your product's user's manual and we will be glad to help you with your

effort.

Hardware Installation - 10 -

1-1 Installation Precautions

The motherboard/system contain numerous delicate electronic circuits and components which

can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully

read the service guide and follow these procedures:

• Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or

warranty sticker provided by your dealer. These stickers are required for warranty validation.

• Always remove the AC power by unplugging the power cord from the power outlet before

installing or removing the motherboard or other hardware components.

• When connecting hardware components to the internal connectors on the motherboard,

make sure they are connected tightly and securely.

• When handling the motherboard, avoid touching any metal leads or connectors.

• It is best to wear an electrostatic discharge (ESD) wrist strap when handling electronic com-

ponents such as a motherboard, CPU or memory. If you do not have an ESD wrist strap,

keep your hands dry and rst touch a metal object to eliminate static electricity.

•

Prior to installing the motherboard, please have it on top of an antistatic pad or within an

electrostatic shielding container.

• Before unplugging the power supply cable from the motherboard, make sure the power sup-

ply has been turned off.

• Before turning on the power, make sure the power supply voltage has been set according to

the local voltage standard.

• Before using the product, please verify that all cables and power connectors of your hard-

ware components are connected.

• To prevent damage to the motherboard, do not allow screws to come in contact with the

motherboard circuit or its components.

• Make sure there are no leftover screws or metal components placed on the motherboard or

within the computer casing.

• Do not place the computer system on an uneven surface

.

• Do not place the computer system in a high-temperature environment.

• Turning on the computer power during the installation process can lead to damage to sys-

tem components as well as physical harm to the user.

• If you are uncertain about any installation steps or have a problem related to the use of the

product, please consult a certied computer technician.

Chapter 1 Hardware Installation

- 11 - Hardware Installation

1-2 ProductSpecications

Motherboard wGS-R12PE: GA-7PPSH

wGS-R12PE1: GA-7PPSH2

CPU wSupport for Intel® Xeon® E5-2600 series processors in the LGA2011 package

wL3 cache varies with CPU

wSupports QuickPath Interconnect up to 8GT/s

wEnhanced Intel SpeedStep Technology (EIST)

wSupport Intel Virtualization Technology (VT)

Chipset wIntel® C602 (Patsburg) Chipset

Memory w24 x DDR3 DIMM sockets

wSupport UDIMM up to 16 scokets/128GB

wSupport RDIMM up to 24 sockets/768GB

wSupports 1.35V DDR3L DIMM up to 16 sockets/128 GB

wFour channel memory architecture

wSupport for 800/1066/1333/1600 memory modules

wSupport for RDIMM/UDIMM (ECC) memory modules

LAN wIntel® I350 supports 10/100/1000 Mbps (GS-R12PE1)

wIntel® X540-AT2 supports dual 10G Base-T ethernet LAN ports (GS-R12PE)

Expansion Slot wLow-Prole:

w 1 x PCI Express x16 slot, running at Gen3 x16

w 1 x PCI Express x16 slot, running at Gen3 x8

Onboard

Graphics

wASPEED® AST2300 supports 64MB VRAM

Mass Storage w4 x 3.5” Hot-Swap SATA/SAS HDDs

wSupport for Intel IRST SATA RAID 0, RAID 1, RAID 10

System Fans w6 x 40x40x56mm 16000rpm

USB wUp to 4 USB 2.0/1.1 ports (2 on the back panel, 2 via the USB brackets connected

to the internal USB headers)

Internal

Connectors

(Motherboard)

w1 x 24-pin ATX power connector

w2 x 8-pin ATX 12V power connectors

w2 x Mini-SAS connectors for 8 x SAS 6Gb/s (8 ports via LSI 2008)

wEnablement of 1 or 2 x Mini-SAS connectors for 4 or 8 x SAS 3Gb/s in option

through upgradable ROM

w2 x SATA 6Gb/s connectors

w1 x Mini-SAS connector for 4 x SATA 3Gb/s

w1 x IPMB header

w1 x front panel header

w1 x back plane board header

w1 x TPM headers

w1 x Serial port header

w2 x USB headers

w1 x PSMI header

w2 x System fan header

w2 x CPU fan header

Hardware Installation - 12 -

Internal

Connectors

(Back Plane

Board)

w12 x SATA/SAS 6Gb/s connectors

w2 x 7-pin power connectors

w2 x 4-pin power connectors (For optional inter HDDs)

w1 x back plane board header

w3 x SGPIO connectors

w8 x Systen fan connectors

Rear Panel I/O w2 x USB 2.0/1.1 ports

w4 x RJ-45 ports (GA-R12PE)

w2 x RJ-45 ports (GA-R12PE1)

w1 x Server Management LAN port

w1 x COM port

w1 x VGA port

w1 x ID button/LED

Front Panel

LED/Buttons

w1 x Power button/LED

w1 x ID button/LED

w1 x System status LED

w1 x HDD Status LED

w2 x LAN LEDs

w1 x Reset button

w1 x NMI button

BMC Controller wASPEED® AST2300

Hardware

Monitor

wSystem voltage detection

wCPU/System temperature detection

wCPU/System fan speed detection

wCPU/System fan speed control

* Whether the CPU/system fan speed control function is supported will depend on

the CPU/system cooler you install.

BIOS w1 x 64 Mbit ash

wAMI BIOS

Environment

Ambient

Temperature

Relative

Humidity

wOperating Temperature: 5oC to 35oC

wNon-operating Temperature: 0oC to 40oC

w10-80% operating Humidity at 30oC

System

Dimension

w429.8Wx43.5Hx709D (mm)

Electrical

Power Supply

wHot-swap 1+1 Redundant 650W 380VDC at 80 plus platnium (GS-R12PE)

wHot-swap 1+1 Redundant 650W 110~220VAC at 80 plus gold (GS-R12PE1)

* GIGABYTE reserves the right to make any changes to the product specications and product-related information

without prior notice.

- 13 - Hardware Installation

Chapter 2 System Hardware Installation

Pre-installation Instructions

Perform the steps below before you open the server or before you remove or replaceany

component.

• Back up all important system and data les before performing any hardwareconguration.

• Turn off the system and all the peripherals connected to it.

• Locate the pin one of the CPU. The CPU cannot be inserted if oriented incorrectly. (Or you may

locate the notches on both sides of the CPU and alignment keys on the CPU socket.)

• Apply an even and thin layer of thermal grease on the surface of the CPU.

• Do not turn on the computer if the CPU cooler is not installed, otherwise overheating and dam-

age of the CPU may occur.

• Set the CPU host frequency in accordance with the CPU specications. It is not recommended

that the system bus frequency be set beyond hardware specications since it does not meet the

standard requirements for the peripherals. If you wish to set the frequency beyond the standard

specications, please do so according to your hardware specications including the CPU, graph-

ics card, memory, hard drive, etc.

Hardware Installation - 14 -

2-1 Removing System Cover

Before you remove or install the system cover

• Make sure the system is not turned on or connected to AC power.

Follow these instructions to remove the system cover:

1. Loosen and remove the screws securing the back cover.

2. Push down the indentation located at the side of the back chassis

3. Slide the cover horizontally to the back using the traction pad and remove the back cover in the

direction of the arrow.

4. Loosen and remove the screws securing the front top cover.

5. Remove the front top cover from the system.

1

4

2

1

3

5

- 15 - Hardware Installation

2-2 Removing and Installing the Fan Duct

Follow these instructions to remove/install the fan duct:

1. Lift up to remove the fan duct

2. To install the fan duct, align the fan duct with the guiding groove. Push down the fan duct into

chassis until its rmly seats

Hardware Installation - 16 -

2-3 Installing the CPU

Follow these instructions to install the CPU:

1. Raise the metal locking lever on the socket.

2. Remove the plastic covering on the CPU socket.Insert the CPU with the correct orientation. The

CPU only ts in one orientation.

3. Replace the metal cover.

4. Push the metal lever back into locked position.

1

2

3

4

Read the following guidelines before you begin to install the CPU:

• Make sure that the motherboard supports the CPU.

• Always turn off the computer and unplug the power cord from the power outlet before installing

the CPU to prevent hardware damage.

• Unplug all cables from the power outlets.

• Disconnect all telecommunication cables from their ports.

• Place the system unit on a at and stable surface.

• Open the system according to the instructions.

WARNING!

Failure to properly turn off the server before you start installing componentsmay causeserious

damage. Do not attempt the procedures described in the following sections unless youare a

qualied servicetechnician.

- 17 - Hardware Installation

Follow these instructions to install the heat sinks:

1. Apply thermal compound evenly on the top of the CPU.

Remove the protective cover from the underside of the heat sink.

2. Place the heat sink(s) on top of the CPU and tighten the four positioning screws.

1

2

2-4 Installing the Heat Sink

Hardware Installation - 18 -

2-5-1 FourChannelMemoryConguration

This motherboard provides eight DDR3 memory sockets and supports Four Channel Technology. After the

memory is installed, the BIOS will automatically detect the specications and capacity of the memory. En-

abling Four Channel memory mode will be four times of the original memory bandwidth.

The four DDR3 memory sockets are divided into four channels each channel has two memory sockets as

following:

Channel 1: DDR3_P0_A0, DDR3_P0_A1, DDR3_P0_A2 (For pimary CPU)

DDR3_P1_E0, DDR3_P1_E1, DDR3_P1_E2 (For secondary CPU)

Channel 2: DDR3_P0_B0, DDR3_P0_B1, DDR3_P0_B2 (For pimary CPU)

DDR3_P1_F0, DDR3_P1_F1, DDR3_P1_F2 (For secondary CPU)

Channel 3: DDR3_P0_C0, DDR3_P0_C1, DDR3_P0_C2 (For pimary CPU)

DDR3_P1_G0, DDR3_P1_G1, DDR3_P1_G2 (For secondary CPU)

Channel 4: DDR3_P0_D0, DDR3_P0_D1, DDR3_P0_D2 (For pimary CPU)

DDR3_P1_H0, DDR3_P1_H1, DDR3_P1_H2 (For secondary CPU)

2-5 Installing the Memory

Read the following guidelines before you begin to install the memory:

• Make sure that the motherboard supports the memory. It is recommended that memory of the

same capacity, brand, speed, and chips be used.

• Always turn off the computer and unplug the power cord from the power outlet before installing

the memory to prevent hardware damage.

• Memory modules have a foolproof design. A memory module can be installed in only one direc-

tion. If you are unable to insert the memory, switch the direction.

DDR3_P0_A0

DDR3_P0_D2

DDR3_P1_F2

DDR3_P1_G0

DDR3_P0_B0

DDR3_P0_C2

DDR3_P1_E2

DDR3_P1_H0

DDR3_P0_B2

DDR3_P0_C0

DDR3_P1_E0

DDR3_P1_H2

DDR3_P0_A1

DDR3_P0_D1

DDR3_P1_F1

DDR3_P1_G1

DDR3_P0_A2

DDR3_P0_D0

DDR3_P1_F0

DDR3_P1_G2

DDR3_P0_B1

DDR3_P0_C1

DDR3_P1_E1

DDR3_P1_H1

- 19 - Hardware Installation

2-4-2 Installing a Memory

Before installing a memory module, make sure to turn off the computer and unplug the power

cord from the power outlet to prevent damage to the memory module.

Be sure to install DDR3 DIMMs on this motherboard.

Follow these instructions to install the Memory:

1. Insert the DIMM memory module vertically into the DIMM slot, and push it down.

2. Close the plastic clip at both edges of the DIMM slots to lock the DIMM module.

3. Reverse the installation steps when you wish to remove the DIMM module.

2

1

Due to CPU limitations, read the following guidelines before installing the memory in Four Channel mode.

1. Four Channel mode cannot be enabled if only one DDR3 memory module is installed.

2. When enabling Four Channel mode with two or four memory modules, it is recommended that

memory of the same capacity, brand, speed, and chips be used for optimum performance.

- 20 - Hardware Installation

3 Slots Per Channel (RDIMM)

1DPC 2DPC 3DPC

1.35V 1.5V 1.35V 1.5V 1.35V 1.5V

1066,

1333

1066,

1333,

1600

1066,

1333

1066,

1333,

1600

n/a 800,

1066

1066,

1333

1066,

1333,

1600

1066,

1333

1066,

1333,

1600

n/a 800,

1066

1066,

1333

1066,

1333,

1600

1066,

1333

1066,

1333,

1600

n/a 800,

1066

1066,

1333

1066,

1333,

1600

1066,

1333

1066,

1333,

1600

n/a 800,

1066

800 1066 800 800 n/a n/a

2-4-3 DIMM Population Table

3 Slots Per Channel (UDIMM)

1DPC 2DPC

1.35V 1.5V 1.35V 1.5V

n/a 1066,

1333 n/a 1066,

1333

n/a 1066,

1333 n/a 1066,

1333

n/a 1066,

1333 n/a 1066,

1333

1066 1066,

1333 1066 1066,

1333

1066 1066,

1333 1066 1066,

1333

3 Slots Per Channel (LRDIMM)

1DPC and 2DPC 3DPC

1.35V 1.5V 1.35V 1.5V

1066 1066,

1333 1066 1066

1066 1066,

1333 1066 1066

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