NAPOLEON PRESTIGE 500 User manual

PRESTIGE 500
NAPOLEON
Brand
NAPOLEON
Model
PRESTIGE 500
Category
Barbecues & grills
Type
User manual
www.napoleongrills.com
EN
DE
PG.19
PG.38
WARNING
Do not try to light this appliance without
reading the “LIGHTING” instrucons secon of
this manual.
Do not store or use gasoline or other
ammable liquids or vapors in the vicinity of
this or any other appliance. An L.P. cylinder
not connected for use must not be stored in
the vicinity of this or any other appliance.
If the informaon in these instrucons is
not followed exactly, a re or explosion may
result, causing property damage, personal
injury or death.
DANGER
IF YOU SMELL GAS:
• Shut o gas to the appliance.
• Exnguish any open ame.
• Open lid.
• If odor connues, keep away from the
appliance and immediately call your gas
supplier or re department.
APPLY SERIAL NUMBER LABEL FROM CARTON
Serial No.
XXXXXX000000
MODEL NO.
PRESTIGE 500
Noce to Installer: Leave these instrucons with the grill owner for future reference.
This gas grill must be used only outdoors in a well-venlated space and must not be used inside a
building, garage, screened-in porch, gazebo or any other enclosed area.
Adults and especially children should be alerted to the hazards of high surface temperatures. Young
children should be supervised near the gas grill.
Napoleon Group of Companies
214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8
Phone: 1-705-726-4278 Fax: (705)725-2564
www.napoleongrills.com
Customer service: 1-866-820-8686 or wec[email protected]
N415-0247CE-GB-DE JUN 19/14
2
www.napoleongrills.com
EN
All NAPOLEON gas grills are manufactured under the strict Standard of the world recognized ISO 9001-2008

NAPOLEON products are designed with superior components and materials, and are assembled by trained


and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.
Napoleon Gas Grill President’s Limited Lifeme Warranty
NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in

   
     
     
    
Stainless steel tube burners 10 years plus5
Stainless steel sear plates 5 years plus5
   plus5
   
 
 
All other parts 2 years
plus5 indicates a period of extended warranty coverage whereby the replacement part will be made

Condions and Limitaons
NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that

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

codes.





of the gas grill.









indirect damages.



to the sale of this product.


Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not
be the responsibility of NAPOLEON.

warranty claims from NAPOLEON.

claim.

3
www.napoleongrills.com
EN
WARNING! Failure to follow these instrucons could result in property damage, personal injury or
death. Read and follow all warnings and instrucons in this manual prior to operang grill.
Safe Operang Pracces
• 


• 
• 
• 
• 
not in use.
• 
• Children should be supervised to ensure that they do not play with the appliance.
• 


• 
• 
• 
• 
• 
building, garage, screened -in porch or any other enclosed area.
• 

• 
• 
• 
• 

garage or other enclosed area. Natural gas units must be disconnected from the supply when being
stored indoors.
• Inspect the gas line hose before each use. If there is evidence of excessive abrasion or wear, it

manufacturer.
• Never store a spare LP gas cylinder under or near this grill.
• 
• 
• 
whenever any gas component has been replaced.
• Never use natural gas in a unit designed for liquid propane gas.
• 
• 
• 
• Do not light burners with lid closed.
• 
• 
• 
• 
• 
•  
• 
• Keep gas line away from heated surfaces
• Keep any electrical supply cord away from water or heated surfaces.
• 

• 


• 


4
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EN
DIMENSIONS
5
www.napoleongrills.com
EN
Correct Disposal Of This Product





Example Cylinder
Gas Cylinder



• 
• Never connect a cylinder, which does not meet local codes.
• 


may be stored in the enclosure, or close to the appliance. Spare cylinders must not be stored in the

or direct sunlight.
WARNING! Ensure that the hose is routed to maintain proper clearance to the underside of the
unit. Hoses that contact high temperature surfaces may melt and leak, causing a re.
Cylinder Connecon: 
 Leak test all joints prior to using the barbecue. A

is replaced.
Gas Hose
• If the hose and regulator are not included by the manufacturer, then only hoses and regulators which

• Ensure that the hose does not come into contact with grease, other hot drippings, or any hot surfaces
on the appliance.
• 
• 
• 
• Replace the hose before expiry date printed on the hose.
6
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EN
Gas Category I I I I I I2E I I2L

(see above)
I I I I II II II II
Gases / Pressures Butane and
Propane at



Butane and
Propane at

Butane and
Propane at
50mbar
G20 at
20mbar
G20 at
20/25 mbar
G20/G25 at
20/25 mbar
G25 at
25mbar
Countries BE, BG, CY,
DK, EE, FI,



NO, RO, SE,




PL 
SK


ES, FI, GB,



RO, SE, SI,

DE, LU, PL BE,FR NL
WARNING!
• Do not route hose underneath drip pan.
• 
• 
• 

• 

• 

Technical Data

    
I II I II I II
      
      
     
     

Do not tamper with or modify regulator. Use only regulator which supply the pressure listed in the table



7
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Leak Tesng Instrucons
WARNING! A leak test must be performed annually and each me a cylinder is hooked up or if a
part of the gas system is replaced.
WARNING! Never use an open ame to check for gas leaks. Be certain no sparks or open ames
are in the area while you check for leaks. Sparks or open ames will result in a re or explosion,
damage to property, serious bodily injury, or death.
Leak tesng



hose, manifolds and valves.


installer.







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Igniter
Lighng Instrucons
O Posion
Le
Burner
Side Burner
Right
Burner
Le Centre
Burner
Rear
Burner
Right Centre
Burner
WARNING! Open lid
WARNING! Ensure all burner controls are in the o posion. Slowly turn on the
gas supply valve.
Main Burner
Lighng
Rear Burner Lighng
(if equipped)
Side Burner Lighng
(oponal)
1. Open grill lid 1. Open grill lid 1. Open burner cover.
2. Push and turn any main burner



burner lights and then release.
 









light by match.
4. If the pilot and burner will not
ignite within 5 seconds, turn the

and wait 5 minutes for any excess
gas to dissipate. Either repeat steps

4. Press and hold

light by match.




match, clip the match into the

lit match down through the grill
and sear plate while turning the
corresponding burner valve to high.


Repeat.
WARNING! Do not use rear burner while operang main burner.
9
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EN
Cooking Instrucons
Inial Lighng

does not occur again. Simply run the main burners on high for approximately one-half hour.
Main Burner Use









Rear Burner Use (If Equipped)





the counterbalance arm and weight so the arm is facing up. Slide the counterweight in or out to balance



foods. Keep the lid closed for best results. Your roasts and fowl will brown perfectly on the outside and



WARNING! Barbecue sauce and salt can be corrosive and will cause rapid deterioraon of the gas
grill components unless cleaned regularly. When nished cooking disassemble rosserie components,
wash thoroughly with warm soapy water and store indoors.
Direct Cooking



Indirect Cooking




Infrared Side Burner Use


250 mm.



WARNING! Do not close the side burner lid while it is operang or hot.
WARNING! Do not adjust cooking grid while hot or operang.
WARNING! Do not use side burner to deep fry foods as cooking with oil can create a dangerous situaon.




food frequently, or place food on the main burner area of the grill, close lid, and allow oven temperature

10
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Infrared Heat




of the heat in the beam fell into the spectral region just beyond the red end of the spectrum, where no
visible light existed. Most materials readily absorb infrared energy in a wide range of wavelengths, causing



generates heat, allowing us to feel warmth.






or mess. Infrared burners also provide a more consistently heated area that is far easier to regulate than






CAUTION! Due to the intense heat the infrared burners provide, food le unaended over burners
will burn quickly.
Protecon Of Your Infra Red Burners


• Never let water come in direct contact with your ceramic burner.
• Do not allow hard objects to impact the infra red burner.
• 

• Keep the lid closed when the side burner is not in use.
• 
Damage caused by failure to follow these steps is not covered by your grill warranty.
11
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Infrared Grilling Chart
Food Control Seng Cooking Time Helpful Suggesons







4 min. – Rare
6 min. – Medium




a natural tenderizer while

and juicy.




side.

4 min. – Rare
5 min. – Medium

Preparing hamburgers to
order is made easier by






 
then medium-low to low

20-25 min. 
thigh and the leg from


though for the meat to


faster and more evenly.


try adding mesquite-

your Napoleon woodchip

 Medium 6 min. per side 
before grilling. Choose

tender results.
Spare ribs 

20 min. per side

Choose ribs that are lean

easily pulls away from the
bone.
Lamb chops 

15 min. per side 
before grilling. Choose

tender results.
 Medium - Low 4-6 min. Select the larger size

lengthwise before grilling.
12
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EN
WARNING! Always wear protecve gloves and safety glasses when servicing your grill.
WARNING! To avoid the possibility of burns, maintenance should be done only when the grill is
cool. Avoid unprotected contact with hot surfaces. Ensure all burners are turned o. Clean grill in an
area where cleaning soluons will not harm decks, lawns, or paos. Do not use oven cleaner to clean
any part of this gas grill. Do not use a self-cleaning oven to clean cooking grids or any other parts of
the gas grill. Barbecue sauce and salt can be corrosive and will cause rapid deterioraon of the gas grill
components unless cleaned regularly.
Cleaning Instrucons
Note
coastal areas and other harsh environments, such as the warm, highly humid atmosphere around pools


fresh water and/or stainless steel cleaner.
Grids And Warming Rack


surface.
Cast Iron Cooking Grids


First Time Use
from the manufacturing process (never wash in a dish washer). Rinse thoroughly with hot water and dry

Seasoning





daily use (follow daily usage procedure below).
Daily Usage

residue with a brass wire brush.
Stainless Steel Cooking Grids



Control Panel

cleaner available from your Napoleon dealer. Never apply abrasive cleaners on any stainless surfaces,

Cleaning Inside The Gas Grill

wire brush to remove the ash. Remove the sear plates and brush debris from the burners with the brass
wire brush. Sweep all debris from inside the gas grill into the drip pan.
WARNING! Accumulated grease is a re hazard.
Drip Pan
ing

required) to avoid grease buildup. Grease and excess drippings pass through to the drip pan, located beneath the


drip





13
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EN
WARNING! Always wear protecve gloves and safety glasses when cleaning your grill.
WARNING! Turn o the gas at the source and disconnect the unit before servicing. To avoid the
possibility of burns, maintenance should be done only when the grill is cool. A leak test must be
performed annually and whenever any component of the gas train is replaced or gas smell is present.
Maintenance Instrucons




clear from debris.
Cleaning The Outer Grill Surface: Do not use abrasive cleaners or steel wool on any painted, porcelain or






your Napoleon Grill dealer.
Burner

CAUTION! Beware of Spiders.
















WARNING! When reinstalling the burner aer cleaning it is very
important that the valve/orice enters the burner tube before lighng your
gas grill. If the valve is not inside the burner tube a re or explosion could
occur.
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Protecon Of Infrared Burners


them. Damage caused by failure to follow these steps is not covered by your grill warranty.







 
 
 



way to escape the grill. If the hot air is not allowed to escape, the burners can become deprived of oxygen




REPLACEMENT SCREEN N565-0002
WARNING! Hose: Check for abrasions, melng, cuts, and cracks in the hose. If any of these
condions exist, do not use the gas grill. Have the part replaced by your Napoleon Gas Grill dealer or
qualied gas installer.
Aluminum Casngs


surface to remove any residue and paint with high temperature barbecue paint. Protect surrounding

15
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EN
Troubleshoong
Problem Possible Causes Soluon

valve turned to high.

procedure.
For natural gas - undersized
supply line.
For both gases - improper




on slowly to allow pressure to equalize. See


code.
Preheat grill with both main burners on high
for 10 to 15 minutes.

heat.
Sear plates installed incorrectly.

Excessive grease and ash build on
sear plates and in drip pan.

Preheat grill with main burners on high for 10
to 15 minutes.
Clean sear plates and drip pan regularly. Do not
line pan with aluminum foil. Refer to cleaning

Burners burn with yellow

smell of gas.
Possible spider web or other
debris in burner.


Rear and Side burners will
not light with the igniter, but
will light with a match.

incorrectly.
Loose electrode wire or switch
terminal wires.



that the lead wires from the module to the


Main burner will not light
with the igniter, but will light
with a match.
 
Normal occurrence on hot days. 

the performance or safety of the gas grill.

Burners will not cross light
each other.
Dirty or corroded cross light

Clean or replace as required.

inside lid or hood.
Grease build-up on inside
surfaces.


peeling is caused by hardened grease, which

Regular cleaning will prevent this. See cleaning

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Problem Possible Causes Soluon





Supply hose is pinched.


venturi tube.



Clean out venturi tube.
Infrared burner (if equipped)





sound and grows dim.)

grease drippings and build-up.
Ports are clogged.
Burner overheated due to

grill surface covered by griddle
or pan.)



the burner housing.

two minutes. Relight burner and burn on high



surface is covered by objects or accessories.

two minutes, then relight.
Allow burner to cool and inspect very closely

your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for

assembly.
Pilot will not light.
(if equipped)



Dirty pilot electrode.
Pilot is actually lit.


the gas supply line while pressing igniter. Fill






Replace lead wire.
Clean pilot electrode.


cm) above grill surface over the pilot burner to
feel for heat.
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KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Informaon
MODEL:

SERIAL NUMBER:
(Record informaon here for easy reference)


the factory directly for replacement parts and warranty claims. Our Customer Care Department is


1. Model and serial number of the unit.
 
 
4. Proof of purchase (photocopy of the invoice).



1. Model and serial number of the unit.
 
 
 

 
 
Costs for service calls to diagnose problems.
 
 
18
www.napoleongrills.com
EN
19
www.napoleongrills.com
DE
PRESTIGE 500
Erwachsene und insbesondere Kinder sollten vor den
Gefahren beim Umgang mit hohen Oberächentemperaturen gewarnt werden. Kleine Kinder, die sich in der
Nähe des Gasgrills aualten, sollten stets beaufsichgt werden.
Napoleon Group of Companies
214 Bayview Dr., Barrie, Ontario, Canada L4N 4Y8
Phone: 1-705-726-4278 Fax: (705)725-2564
www.napoleongrills.com
Customer service: 1-866-820-8686 or wecar[email protected]
Dieser Gasgrill darf nur an einem gut belüeten Ort im Freien benutzt werden, nicht jedoch in
einem Gebäude, einer Garage oder einem anderen geschlossenen Bereich.
SERIENNUMMER-AUFKLEBER VOM KARTON HIER ANBRINGEN
Seriennr.
XXXXXX000000
Model-Nr.
GEFAHR
WENN ES NACH GAS RIECHT:
• Gaszufuhr zum Gerät absperren.
• Flammen löschen.
• Haube önen.
• Wenn es weiterhin nach Gas riechen
sollte, dem Gerät fernbleiben und unver
züglich
den Gaslieferanten oder die Feuerwehr
benachrichgen.
ACHTUNG
Vor dem Zünden dieses Geräts bie unbedingt
den Abschni „ZÜNDANLEITUNG” lesen.
In der Nähe dieses oder anderer Geräte
dürfen weder Benzin noch andere
brennbaren Flüssigkeiten oder Gase
gelagert werden. Dies gilt auch für
nicht angeschlossene Gasaschen. Ein
Nichtbefolgen dieser Anleitung kann durch
Brände oder Explosionen zu Sachschäden
und Körperverletzungen, auch zu tödlichen,
führen.
Bie Bewahren Sie Diese Anleitung Auf
N415-0247CE-GB-DE JUN 19/14
20
www.napoleongrills.com
DE
NAPOLEON-Gasgrills werden gemäß Qualitätssicherungsnorm ISO 9001-2008 hergestellt.




erwartet.
President’s Limited Lifeme Warranty der Napoleon-Gasgrills


Alugussteile / Edelstahlrahmen Lebenszeit
        
       
Edelstahl-Grillroste Lebenszeit
Edelstahl-Rohrbrenner 10 Jahre plus5
Edelstahl-Flammenschutzeinsätze 5 Jahre
plus5
Grillroste aus porzellanbeschichtetem Gusseisen 5 Jahre plus5
      
    
 
        
plus5

Bedingungen und Beschränkungen


























ausgeschlossen.








begutachten zu lassen.

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NAPOLEON PRESTIGE 500 User manual

PRESTIGE 500
NAPOLEON
Brand
NAPOLEON
Model
PRESTIGE 500
Category
Barbecues & grills
Type
User manual
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