3com OfficeConnect 3CR16709-91 User manual

http://www.3com.com/

Part No. DUA1670-8AAA01

Published March 2005

OfficeConnect

®

Managed

Switch 9 and Switch 9 FX

Getting Started Guide

3CR16708-91

3CR16709-91

3Com Corporation

350 Campus Drive

Marlborough, MA

USA 01752-3064

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If you are a United States government agency, then this documentation and the software described herein are

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All technical data and computer software are commercial in nature and developed solely at private expense.

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CONTENTS

ABOUT THIS GUIDE

Before You Start 7

About Your CD-ROM 7

Conventions 8

Related Documentation 9

Accessing Online Documentation 9

Documentation Comments 10

1 INTRODUCING THE OFFICECONNECT MANAGED

S

WITCH 9 AND SWITCH 9FX

About the Switch 12

Summary of Hardware Features 12

Switch — Front View Detail 13

LEDs 14

Switch — Rear View Detail 16

10BASE-T/ 100BASE-TX Ports 17

10BASE-T/ 100BASE-TX/

1000BASE-T Port 17

SFP Port 17

100BASE-FX Port 18

Console Port 18

Power Socket 18

Default Settings 19

2 INSTALLING THE SWITCH

Package Contents 22

Choosing a Suitable Site 22

Placing Units On Top of Each Other 23

Using a Stacking Clip 23

Wall-mounting 24

Mounting Instructions for Cement Walls 24

Mounting Instructions for Wood Walls 25

The Power-up Sequence 25

Powering-up the Switch 25

Checking for Correct Operation of LEDs 26

Using Power over Ethernet 26

Choosing the Correct RJ-45 Cables 28

SFP Operation 29

Approved SFP Transceivers 29

Inserting an SFP Transceiver 29

Removing an SFP Transceiver 31

3 SETTING UP FOR MANAGEMENT

Setting Up Overview 34

IP Configuration 35

Preparing for Management 36

Manually Configuring IP Information 37

Connecting to the Console Port 37

Viewing Automatically Configured IP Information 40

Using 3Com Network Supervisor 40

Connecting to the Console Port 41

Methods of Managing a Switch 43

Command Line Interface Management 43

Web Interface Management 44

SNMP Management 44

Setting Up Command Line Interface Management 45

CLI Management via the Console Port 45

CLI Management over the Network 45

Setting Up Web Interface Management 46

Pre-requisites 46

Web Management Over the Network 47

Setting Up SNMP Management 47

Pre-requisites 48

Default Users and Passwords 48

Changing Default Passwords 48

4 PROBLEM SOLVING

Solving Problems Indicated by LEDs 52

Solving Hardware Problems 53

Solving Communication Problems 54

Solving Software Upgrade Problems 55

Recovering from a Lost Password 55

A SAFETY INFORMATION

Power Cord Set — Japan 58

Important Safety Information 58

L’information de Sécurité Importante 60

Wichtige Sicherheitsinformationen 62

Información de seguridad importante 64

Importanti Informazioni di Sicurezza 66

B PIN-OUTS

RJ-45 to RS-232 Adapter Cable 69

RJ-45 Pin Assignments 70

C TECHNICAL SPECIFICATIONS

OfficeConnect Managed Switch 9 and Switch 9 FX 71

D OBTAINING SUPPORT FOR YOUR PRODUCT

Register Your Product 73

Purchase Value-Added Services 73

Troubleshoot Online 74

Access Software Downloads 74

Telephone Technical Support and Repair 74

Contact Us 75

INDEX

REGULATORY NOTICES

ABOUT THIS GUIDE

This guide provides all the information you need to install and use the

following switches in their default state.

■ OfficeConnect Managed Switch 9 (3CR16708-91)

■ OfficeConnect Managed Switch 9 FX (3CR16709-91)

All procedures described in this guide apply to both models except where

stated. Where a procedure or description applies to both the Switch 9

and the Switch 9 FX, the term Switch is used.

The guide is intended for use by network administrators who are

responsible for installing and setting up network equipment;

consequently, it assumes a basic working knowledge of LANs (Local Area

Networks).

Before You Start This section contains information about the CD-ROM that accompanies

your Switch.

About Your CD-ROM The CD-ROM also contains the following:

■ Online documentation for the Switch — refer to Related

Documentation on page 9 for details.

■ 3Com Network Supervisor — a powerful and easy-to-use network

management platform.

■ A number of other useful applications.

Most user guides and release notes are available in Adobe Acrobat

Reader Portable Document Format (PDF) or HTML on the 3Com

World Wide Web site:

http://www.3com.com/

8 ABOUT THIS GUIDE

Conventions Table 1 and Table 2 list conventions that are used throughout this guide.

Table 1 Notice Icons

Icon Notice Type Description

Information note Information that describes important features or

instructions

Caution Information that alerts you to potential loss of data or

potential damage to an application, system, or device

Warning Information that alerts you to potential personal injury

Table 2 Text Conventions

Convention Description

Screen displays This typeface represents information as it appears on the

screen.

<syntax> The word “syntax” means that you must evaluate the syntax

provided and then supply the appropriate values for the

placeholders that appear in angle brackets. Example:

To change your password, use the following syntax:

system management password <password>

In this example, you must supply a password for <password>.

Commands The word “command” means that you must enter the

command exactly as shown and then press Return or Enter.

Commands appear in bold. Example:

To display port information, enter the following command:

bridge port detail

The words “enter”

and “type”

When you see the word “enter” in this guide, you must type

something, and then press Return or Enter. Do not press

Return or Enter when an instruction simply says “type.”

Keyboard key names If you must press two or more keys simultaneously, the key

names are linked with a plus sign (+). Example:

Press Ctrl+Alt+Del

Words in italics Italics are used to:

■ Emphasize a point.

■ Denote a new term at the place where it is defined in the

text.

■ Identify menu names, menu commands, and software

button names. Examples:

From the Help menu, select Contents.

Click OK.

Related Documentation 9

In addition to this guide, each Switch documentation set includes the

following:

■ OfficeConnect Managed Switch 9 and Switch 9 FX

Implementation Guide

This guide contains information on the features supported by your

Switch and how they can be used to optimize your network. It is

supplied in PDF format on the CD-ROM that accompanies the Switch.

■ OfficeConnect Managed Switch 9 and Switch 9 FX

Management Quick Reference Guide

This guide contains:

■ a list of the features supported by the Switch.

■ a summary of the Web interface and command line interface

commands for the Switch.

■ OfficeConnect Managed Switch 9 and Switch 9 FX

Management Interface Reference Guide

This guide provides detailed information about the Web interface and

command line interface that enable you to manage the Switch. It is

supplied in HTML format on the CD-ROM that accompanies the

Switch.

■ Release Notes

These notes provide information about the current software release,

including new features, modifications, and known problems.

There are other publications you may find useful, such as:

■ Documentation accompanying 3Com Network Supervisor. This is

supplied on the CD-ROM that accompanies the Switch.

Accessing Online

Documentation

To access the documentation on the CD-ROM supplied with your Switch,

do the following:

1 Insert the CD-ROM into your CD-ROM drive. If your PC has auto-run

enabled, a splash screen will be displayed automatically.

2 Select the Documentation section from the contents page.

10 ABOUT THIS GUIDE

If the online documentation is to be accessed from a local drive or server,

you will need to access the CD-ROM contents via the root directory and

copy the files from the CD-ROM to a suitable directory.

■ The HTML Reference Guide is stored in the Docs/reference

directory on the CD-ROM. The documentation is accessed using the

contents.htm file.

■ The PDF Implementation Guide is stored in the

Docs/implementation directory of the CD-ROM.

3Com recommends that you copy the

Docs/reference directory as a

whole to maintain the structure of the files.

Documentation

Comments

Your suggestions are very important to us. They will help make our

documentation more useful to you. Please e-mail comments about this

document to 3Com at:

pddtechpubs_comments@3com.com

Please include the following information when commenting:

■ Document title

■ Document part number (on the title page)

■ Page number (if appropriate)

Example:

■ OfficeConnect Managed Switch 9 and Switch 9 FX

Getting Started Guide

■ Part Number DUA1670-8AAA01

■ Page 21

Please note that we can only respond to comments and questions about

3Com product documentation at this e-mail address. Questions related to

technical support or sales should be directed in the first instance to your

network supplier.

1

INTRODUCING THE

OFFICECONNECT MANAGED

SWITCH 9 AND SWITCH 9FX

This chapter contains introductory information about the Switch 9 and

Switch 9 FX and how they can be used in your network. It covers

summaries of hardware and software features and also the following

topics:

■ About the Switch

■ Switch — Front View Detail

■ Switch — Rear View Detail

■ Default Settings

12 CHAPTER 1: INTRODUCING THE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX

About the Switch The Switch is a 10/100 Mbps Ethernet Switch, which consists of:

■ 8 10BASE-T/100BASE-TX ports

and either:

■ One 10BASE-T/100BASE-TX/1000BASE-T (10/100/1000) port or

■ One 100BASE-FX LC port and one SFP port

The 100BASE-FX and SFP port is a combination port. When an SFP

module is inserted it has priority over the 100BASE-FX port of the same

number. The corresponding 100BASE-FX port is disabled when an SFP

module is present.

The Switch supports Power over Ethernet on ports 1, 2, 5 and 6. If you

plug in a compatible (IEEE 802.3af compliant) device, it will be

automatically detected and power supplied to it. Power over Ethernet is

enabled on these ports by default.

Summary of

Hardware Features

Table 3 summarizes the hardware features that are supported by the

Switch.

Table 3 Hardware features

Feature Switch

MAC Addresses ■ Up to 8000 supported

■ Up to 64 static entries

Auto-negotiation Supported on all ports

Auto MDI/MDI-X Supported on all RJ-45 ports

Forwarding Modes Store and Forward

Duplex Modes Half and full duplex on all ports

Traffic Prioritization Supported (using the IEEE Std 802.ID, 1998 Edition):

4 queues per port

Power over Ethernet Supported on ports 1, 2, 5 and 6

Ethernet/Fast Ethernet

Ports

Auto-negotiating 10BASE-T / 100BASE-TX ports

Ethernet/Fast Ethernet/

Gigabit Ethernet Ports

1 auto-negotiating 10BASE-T / 100BASE-TX /

1000BASE-T port

SFP Port 1 auto-negotiating SFP port on Switch 9 FX

Fiber-Optic Port 1 auto-negotiating 100BASE-FX port on Switch 9 FX

Mounting Wall mounting or stand-alone mounting

Switch — Front View Detail 13

Switch — Front

View Detail

Figure 1 Switch 9 — front view

Figure 2 Switch 9 FX — front view

3CR16708-91

678

Blue = 1000M, Green = 100M, Yellow = 10M, Flash = Activity

Duplex : On = Full

OfficeConnect Managed Switch 9

GbE

Alert

Duplex

Link/Activity

On = Delivering Power

PoE Status

6

Port Status LEDS PoE Status LEDSPower LEDAlert LED

3CR16709-91

678

Green = 100M, Yellow = 10M, Flash = Activity

Duplex : On = Full

OfficeConnect Managed Switch 9 FX

Alert

Duplex

Link/Activity

On = Delivering Power

PoE Status

6

SFP FX

Green = Link

Flash = Activity

Module Status

Power LED

Alert LED

Port Status LEDS

Module

Active LED

Combo Port Status LEDS

PoE Status LEDS

14 CHAPTER 1: INTRODUCING THE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX

LEDs Table 4 lists LEDs visible on the front of the Switch, and how to read their

status according to color. For information on using the LEDs for problem

solving, see “Solving Problems Indicated by LEDs” on page 52.

Table 4 LED behavior

LED Color Indicates

10BASE-T/100BASE-TX Port Status LEDs

Link/

Activity

Green A 100 Mbps link is present.

Yellow A 10 Mbps link is present.

Green flashing There is 100 Mbps activity on the port.

Yellow flashing There is 10 Mbps activity on the port.

Off No link is present.

Duplex Green The port is operating at full duplex

Off The port is operating at half duplex, or there is no link.

10BASE-T/100BASE-TX/1000BASE-T (GbE) Port Status LED (Switch 9 only)

Link/

Activity

Blue A 1000 Mbps link is present.

Green A 100 Mbps link is present.

Yellow A 10 Mbps link is present.

Blue flashing There is 1000 Mbps activity on the port.

Green flashing There is 100 Mbps activity on the port.

Yellow flashing There is 10 Mbps activity on the port.

Off No link is present.

Duplex Green The port is operating at full duplex

Off The port is operating at half duplex, or there is no link.

SFP Module Status LED (Switch 9 FX only)

Link/

Activity

Green The port has a link.

Green flashing There is activity on the port.

Off No link is present.

Module

Status

Green The SFP Module is present.

The corresponding 100BASE-FX port is disabled.

Off No SFP Module has been inserted.

The corresponding 100BASE-FX port can be used.

100BASE-FX Port Status LEDs (Switch 9 FX only)

Link/

Activity

Green The port has a link.

Green Flashing There is activity on the port.

Off No link is present.

Switch — Front View Detail 15

PoE Status LED (Ports 1, 2, 5, 6)

Green Power is being delivered to the attached device.

Off No power is being delivered to the attached device, or no

device is attached to this port.

Power LED

Green The Switch is powered-up and operating normally.

Off The Switch is not receiving power or there is a fault with

the Power Supply Unit.

Power OK LED (rear panel)

Green The power adapter is providing power normally.

Off The power adapter has probably failed (see Chapter 4,

“Problem Solving”).

Alert LED

Orange flashing The Switch is starting up or the Switch software is being

upgraded.

Orange The Switch is reporting a fault (see Chapter 4, “Problem

Solving”), or a user-configured alert condition has occurred

(see the Implementation Guide for information on

configuring alert conditions).

Off The Switch is powered-up and operating normally (if the

Power LED is on).

LED Color Indicates

16 CHAPTER 1: INTRODUCING THE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX

Switch — Rear

View Detail

Figure 3 Switch 9 — rear view

Figure 4 Switch 9 FX — rear view

WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot

be used as standard traditional telephone sockets, or to connect the unit to a

traditional PBX or public telephone network. Only connect RJ-45 data

connectors, network telephony systems, or network telephones to these

sockets.

Either shielded or unshielded data cables with shielded or unshielded

jacks can be connected to these data sockets.

12VDC

3.5A MAX

Power LED

10BASE-T/100BASE-TX Ports1000BASE-T PortConsole PortPower Socket

12VDC

3.5A MAX

Power LED

10BASE-T/100BASE-TX PortsSFP PortConsole PortPower Socket

100BASE-FX Port

Switch — Rear View Detail 17

10BASE-T/

100BASE-TX Ports

The Switch has 8 auto-negotiating 10BASE-T/100BASE-TX ports

configured as Auto MDI/MDI-X. These ports automatically provide the

appropriate connection. The default state for 10/100 Mbps ports is

auto-negotiation enabled, where the speed, duplex and flow control

modes are negotiated.

Alternatively, you can manually set these ports to 10BASE-T half duplex,

10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full duplex

and manually enable or disable flow control. The maximum segment

length is 100 m (328 ft) over Category 5 twisted pair cable.

If you disable auto-negotiation, Auto MDI/MDI-X will also be disabled.

The Switch will supply up to 15.4W of power through ports 1, 2, 5 and 6

in conformance to the 802.3af specification. The Switch incorporates a

PoE Status LED on the front panel, which indicates when power is being

delivered to a device connected to one of these ports.

10BASE-T/

100BASE-TX/

1000BASE-T Port

The Switch 9 has one auto-negotiating

10BASE-T/100BASE-TX/1000BASE-T port configured as Auto MDI/MDI-X.

This port automatically provides the appropriate connection. The default

state for the 10/100/1000 Mbps port is auto-negotiation enabled, where

the speed, duplex and flow control modes are negotiated.

Alternatively, you can manually set these ports to 10BASE-T half duplex,

10BASE-T full duplex, 100BASE-TX half duplex, 100BASE-TX full duplex

or 1000BASE-T full duplex and manually enable or disable flow control.

The maximum segment length is 100 m (328 ft) over Category 5 twisted

pair cable.

If you disable auto-negotiation, Auto MDI/MDI-X will also be disabled.

SFP Port The Switch 9 FX has one SFP (Small Form Factor Pluggable) port that

supports Gigabit Ethernet short-wave (SX) or long-wave (LX) fiber-optic

SFP transceivers, or Gigabit Ethernet 1000BASE-TX SFP transceivers. This

offers you the flexibility of using SFP transceivers to provide connectivity

between the Switch and a 1000 Mbps core network or to create a high

capacity aggregated link between two workgroups.

When using fiber-optic SFP transceivers, the only state for this port is

auto-negotiation enabled. As the speed and duplex modes are fixed by

the media type, only the flow control is negotiated with the link partner.

18 CHAPTER 1: INTRODUCING THE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX

When an SFP module is inserted it has priority over the 100BASE-FX port.

The corresponding 100BASE-FX port is disabled when an SFP module is

present.

100BASE-FX Port The Switch 9 FX has one 100BASE-FX LC port. This is a 100 Mbps

fiber-optic port that can use standard multi-mode fiber-optic cable of up

to 2 kilometers (1.2 miles). It uses the standard duplex LC connector that

allows both the transmit and the receive fibers to be connected in the

same space as an RJ-45 port.

When an SFP module is inserted it has priority over the 100BASE-FX port.

The corresponding 100BASE-FX port is disabled when an SFP module is

present.

Console Port The console port allows you to connect a terminal and perform local

out-of-band management. The console port uses an RJ-45 to DB-9 null

modem cable (supplied with the Switch) and is set to 19200 baud, 8 data

bits, no parity and 1 stop bit.

The default configuration automatically detects any of the following baud

rates: 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200.

However, you must set the baud rate on your management device to

19200 baud if you want to view all the system initialization messages.

Power Socket The power adapter supplied with the Switch automatically adjusts its

power setting to any supply voltage in the range 100-240 VAC. Only use

the adapter provided with the Switch.

Default Settings 19

Default Settings Table 5 shows the default settings for the Switch:

Table 5 Default Settings

Feature Switch

IP Configuration Automatic by DHCP client

Port Status Enabled

Port Speed ■ 10BASE-T/100BASE-TX ports are

auto-negotiated

■ 10BASE-T/100BASE-TX/1000BASE-T port is

auto-negotiated

■ 100BASE-FX port is fixed at 100 Mbps

Duplex Mode ■ 10BASE-T/100BASE-TX port is auto-negotiated

■ 10BASE-T/100BASE-TX/1000BASE-T port is

auto-negotiated (half duplex or full duplex at

10/100 Mbps, full duplex only at 1000 Mbps)

■ 100BASE-FX port defaults to 100 Mbps

full-duplex mode (100 FD) and must be

manually set to half-duplex mode (100 HD) if

required.

Power over Ethernet Enabled (ports 1, 2,5 and 6)

Flow Control ■ Disabled in half duplex 10/100 ports

■ Auto-negotiated in full duplex 10/100 ports

■ Disabled for 10/100/1000 port

Broadcast Storm Control Enabled

Virtual LANs (VLANs) All ports belong to the untagged Default VLAN

(VLAN 1) with IEEE Std 802.1Q-1998 learning

operational

Multicast Filtering IGMP Filtering enabled

Rapid Spanning Tree Protocol Enabled

Spanning Tree Fast Start ■ Disabled on 10/100 ports

■ Disabled on 10/100/1000 port

Traffic Prioritization All ports prioritize NBX VoIP traffic (LAN and IP).

All ports set to “best effort” for all other traffic.

Port Security Disabled per port

20 CHAPTER 1: INTRODUCING THE OFFICECONNECT MANAGED SWITCH 9 AND SWITCH 9FX

If you initialize a Switch unit by selecting System > Control > Initialize in

the Web interface or by entering

system control initialize in

the Command Line Interface, the following settings are retained to allow

you to connect to and manage the Switch:

■ IP Address

■ Subnet Mask

■ Default Gateway

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