LG G MS631 Metro PCS User guide

MFL69142201 (1.0)

ENGLISH

USEr GUIdE

By selecting a rate plan and activating your phone, you agree to the

metroPCS Terms and Conditions of Service available at metropcs.com.

LG and the LG logo are registered trademarks of LG Corp. All other

trademarks are the property of their respective owners.

User Guide

• Somecontentandillustrationsmaydifferfromyourdevicedependingonthe

region,serviceprovider,softwareversion,orOSversion,andaresubjecttochange

withoutpriornotice.

• AlwaysusegenuineLGaccessories.Thesupplieditemsaredesignedonlyforthis

deviceandmaynotbecompatiblewithotherdevices.

• Availableaccessoriesmayvarydependingonyourregion,countryorservice

provider.

• Thisdeviceisnotsuitableforpeoplewhohaveavisualimpairmentduetothe

touchscreenkeyboard.

registeredtrademarksofLGGroupanditsrelatedentities.Allothertrademarks

arethepropertyoftheirrespectiveowners.

• Google™,GoogleMaps™,Gmail™,YouTube™,Hangouts™andPlayStore™

aretrademarksofGoogle,Inc.

ENGLISH

2

Important Customer Information

WARNING

This product contains chemicals known to the State of California to cause

cancer and birth defects or other reproductive harm. Wash hands after

handling.

Whenusingthisproduct,thesafetyprecautionsbelowmustbetakentoavoidpossible

legalliabilitiesanddamages.

Retainandfollowallproductsafetyandoperatinginstructions.Observeallwarningsin

theproductoperatinginstructions.Toreducetheriskofbodilyinjury,electricshock,fire,

anddamagetotheequipment,observethefollowingprecautions.

ELECTRICAL SAFETY

Thisproductisintendedforusewhensuppliedwithpowerfromthedesignatedbattery

orpowersupplyunit.Otherusagemaybedangerousandwillinvalidateanyapproval

giventothisproduct.

SAFETY PRECAUTIONS FOR PROPER GROUNDING

INSTALLATION

CAUTION:Connectingtoimproperlygroundedequipmentcanresultinanelectric

shocktoyourdevice.ThisproductisequippedwithaUSBcableforconnectingtoa

desktopornotebookcomputer.Besureyourcomputerisproperlygrounded(earthed)

beforeconnectingthisproducttothecomputer.Thepowersupplycordofadesktop

ornotebookcomputerhasanequipment-groundingconductorandagroundingplug.

Theplugmustbepluggedintoanappropriateoutletwhichisproperlyinstalledand

groundedinaccordancewithalllocalcodesandordinances.

3

Important Customer Information

SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT

Use the correct external power source

Aproductshouldbeoperatedonlyfromthetypeofpowersourceindicatedonthe

electricalratingslabel.Ifyouarenotsureofthetypeofpowersourcerequired,consult

yourauthorizedserviceproviderorlocalpowercompany.Foraproductthatoperates

frombatterypowerorothersources,refertotheoperatinginstructionsthatare

includedwiththeproduct.

Handle battery packs carefully

ThisproductcontainsaLi-ionbattery.Thereisariskoffireandburnsifthebattery

packishandledimproperly.Donotattempttoopenorservicethebatterypack.Donot

disassemble,crush,puncture,shortexternalcontactsorcircuits,disposeofinfireor

water,orexposeabatterypacktotemperatureshigherthan60°C(140°F).

WARNING

Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or

burns, do not disassemble, crush, puncture, short external contacts, expose

to temperature above 60°C (140°F), or dispose of in fire or water. Replace

only with specified batteries. Recycle or dispose of used batteries according

to the local regulations or reference guide supplied with your product.

Take extra precautions

• Keepthebatteryordevicedryandawayfromwateroranyliquidasitmaycause

ashortcircuit.

• Keepmetalobjectsawaysotheydon’tcomeincontactwiththebatteryorits

connectorsasitmayleadtoshortcircuitduringoperation.

• ThephoneshouldbeonlyconnectedtoproductsthatbeartheUSB-IFlogoorhave

completedtheUSB-IFcomplianceprogram.

• Donotuseabatterythatappearsdamaged,deformed,ordiscolored,oronethat

hasanyrustonitscasing,overheats,oremitsafoulodor.

4

Important Customer Information

• Alwayskeepthebatteryoutofthereachofbabiesandsmallchildren,toavoid

swallowingofthebattery.Consultadoctorimmediatelyifthebatteryisswallowed.

• Onlyusethebatterywithachargingsystemthathasbeenqualifiedwiththe

systemperthisstandard,IEEE-Std-1725-200x.Useofanunqualifiedbatteryor

chargermaypresentariskoffire,explosion,leakageorotherhazard.

• Replacethebatteryonlywithanotherbatterythathasbeenqualifiedwiththe

systemperthisstandard,IEEE-Std-1725-200x.Useofanunqualifiedbatterymay

presentariskoffire,explosion,leakageorotherhazard.

• Avoiddroppingthephoneorbattery.Ifthephoneorbatteryisdropped,especially

onahardsurface,andtheusersuspectsdamage,takeittoaservicecenterfor

inspection.

• Ifthebatteryleaks:

Donotallowtheleakingfluidtocomeincontactwithskinorclothing.Ifcontact

occurs,flushtheaffectedareaimmediatelywithcleanwaterandseekmedical

advice.

Donotallowtheleakingfluidtocomeincontactwitheyes.Ifcontactoccurs,DO

NOTrub;rinsewithcleanwaterimmediatelyandseekmedicaladvice.

Takeextraprecautionstokeepaleakingbatteryawayfromfireasthereisa

dangerofignitionorexplosion.

SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT

Keepthisproductawayfromexcessivemoistureandextremetemperatures.Donot

leavetheproductoritsbatteryinsideavehicleorinplaceswherethetemperaturemay

exceed140°F(60°C),suchasonacardashboard,windowsill,orbehindglassthatis

exposedtodirectsunlightorstrongultravioletlightforextendedperiodsoftime.This

maydamagetheproduct,overheatthebattery,orposearisktothevehicle.

5

Important Customer Information

PREVENTION OF HEARING LOSS

CAUTION: Permanent hearing loss may occur if earphones or headphones

are used at high volume for prolonged periods of time.

SAFETY IN AIRCRAFT

Duetothepossibleinterferencecausedbythisproducttoanaircraft’snavigation

systemanditscommunicationsnetwork,usingthisdevice’sphonefunctiononboard

anairplaneisagainstthelawinmostcountries.Ifyouwanttousethisdevicewhenits

useisrestrictedonboardanaircraft,remembertoswitchtoAirplaneModewhichturns

offRFfunctionsthatcouldcauseinterference.

ENVIRONMENT RESTRICTIONS

Donotusethisproductingasstations,fueldepots,chemicalplantsorwhereblasting

operationsareinprogress,orinpotentiallyexplosiveatmospheressuchasfueling

areas,fuelstorehouses,belowdeckonboats,chemicalplants,fuelorchemicaltransfer

orstoragefacilities,andareaswheretheaircontainschemicalsorparticles,suchas

grain,dust,ormetalpowders.Pleasebeawarethatsparksinsuchareascouldcause

anexplosionorfireresultinginbodilyinjuryorevendeath.

EXPLOSIVE ATMOSPHERES

Wheninanyareawithapotentiallyexplosiveatmosphereorwhereflammable

materialsexist,theproductshouldbeturnedoffandtheusershouldobeyallsignsand

instructions.Sparksinsuchareascouldcauseanexplosionorfireresultinginbodily

injuryorevendeath.Usersareadvisednottousetheequipmentatrefuelingpoints

suchasserviceorgasstations,andareremindedoftheneedtoobserverestrictionson

theuseofradioequipmentinfueldepots,chemicalplants,orwhereblastingoperations

areinprogress.Areaswithapotentiallyexplosiveatmosphereareoften,butnotalways,

clearlymarked.Theseincludefuelingareas,belowdeckonboats,fuelorchemical

transferorstoragefacilities,andareaswheretheaircontainschemicalsorparticles,

6

Important Customer Information

suchasgrain,dust,ormetalpowders.

ROAD SAFETY

Vehicledriversinmotionarenotpermittedtousecommunicationserviceswith

handhelddevices,exceptinthecaseofemergency.Insomecountries,usinghands-

freedevicesasanalternativeisallowed.

SAFETY PRECAUTIONS FOR RF EXPOSURE

• Avoidusingyourphonenearmetalstructures(forexample,thesteelframeofa

building).

• Avoidusingyourphonenearstrongelectromagneticsources,suchasmicrowave

ovens,soundspeakers,TVandradio.

• Useonlyoriginalmanufacturer-approvedaccessories,oraccessoriesthatdonot

containanymetal.

• Useofnon-originalmanufacturer-approvedaccessoriesmayviolateyourlocalRF

exposureguidelinesandshouldbeavoided.

INTERFERENCE WITH MEDICAL EQUIPMENT FUNCTIONS

Thisproductmaycausemedicalequipmenttomalfunction.Theuseofthisdeviceis

prohibitedinmosthospitalsandmedicalclinics.

Ifyouuseanypersonalmedicaldevice(s),consultthemanufacturerofyourdevice(s)

todetermineifthedevice(s)areadequatelyshieldedfromexternalRFenergy.Your

physicianmaybeabletoassistyouinobtainingthisinformation.TurnyourphoneOFF

inhealthcarefacilitieswhenanyregulationspostedintheseareasinstructyoutodo

so.Hospitalsorhealthcarefacilitiesmaybeusingequipmentthatcouldbesensitiveto

externalRFenergy.

HEARING AIDS

Somedigitalwirelessphonesmayinterferewithsomehearingaids.Intheeventofsuch

interference,youmaywanttoconsultyourserviceprovider,orcallthecustomerservice

linetodiscussalternatives.

7

Important Customer Information

NON-IONIZING RADIATION

Yourdevicehasaninternalantenna.Thisproductshouldbeoperatedinitsnormal-use

positiontoensuretheradiativeperformanceandsafetyfrominterference.Aswithother

mobileradiotransmittingequipment,usersareadvisedthatforsatisfactoryoperation

oftheequipmentandforpersonalsafety,itisrecommendedthatnopartofthehuman

bodybeallowedtocometooclosetotheantennaduringoperationoftheequipment.

Useonlythesuppliedintegralantenna.Useofunauthorizedormodifiedantennasmay

impaircallqualityanddamagethephone,causinglossofperformanceandSARlevels

exceedingtherecommendedlimitsaswellasresultinnon-compliancewithlocal

regulatoryrequirementsinyourcountry.Toassureoptimalphoneperformanceand

ensurehumanexposuretoRFenergyiswithintheguidelinessetforthintherelevant

standards,alwaysuseyourdeviceonlyinitsnormal-useposition.Contactwiththe

antennaareamayimpaircallqualityandcauseyourdevicetooperateatahigher

powerlevelthanneeded.AvoidingcontactwiththeantennaareawhenthephoneisIN

USEoptimizestheantennaperformanceandthebatterylife.

8

Table of contents

Important Customer Information .............2

Important notice .....................................12

Getting to know your phone ...................16

Phone layout ..........................................16

Stylus Pen .............................................18

Installing the SIM or USIM card ..............19

Charging the phone ...............................21

Unlocking the screen .............................22

Smart Lock ............................................22

Your Home screen ...................................23

Touch screen tips ..................................23

Home screen .........................................24

Customizing the Home screen ...............25

Returning to recently-used applications ...26

Notiﬁcations panel .................................27

On-screen keyboard ..............................30

Special Features .....................................31

Gesture shot ..........................................31

KnockON ...............................................32

Knock Code ...........................................32

Dual window..........................................33

QuickMemo+ .........................................34

Google account setup .............................35

Connecting to Networks and Devices ....36

Wi-Fi .....................................................36

Bluetooth ...............................................37

Wi-Fi Direct ...........................................38

SmartShare ...........................................39

Transferring data between a PC and your

device....................................................40

Calls ........................................................41

Making a call .........................................41

Calling your contacts .............................41

Answering and rejecting a call ...............41

Making a second call .............................42

Viewing your call logs ............................42

Call settings ...........................................42

Contacts ..................................................43

Searching for a contact ..........................43

Adding a new contact ............................43

Favorites contacts..................................44

Creating a group ....................................44

Messaging ...............................................45

Sending a message ...............................45

Conversation view .................................46

Changing message settings ...................46

Email .......................................................47

Managing email accounts ......................47

Working with account folders .................47

Composing and sending email ...............48

9

Table of contents

Camera and Video ...................................49

Camera options on the viewﬁnder ..........49

Using the advanced settings ..................50

Taking a photo ......................................50

Once you have taken a photo .................51

Recording a video ..................................51

After recording a video...........................52

Gallery ...................................................53

Multimedia ..............................................56

Music ....................................................56

Utilities ....................................................58

Clock .....................................................58

Calculator ..............................................59

Calendar ................................................60

Voice Recorder ......................................60

Voice Search..........................................61

Downloads ............................................61

Browsing the Web...................................62

MetroWeb ..............................................62

Chrome .................................................64

Settings ...................................................65

Networks ...............................................65

Sound & notiﬁcation ..............................68

Display ..................................................70

General ..................................................72

Phone software update ..........................78

About this user guide .............................80

Trademarks ...........................................81

Troubleshooting ......................................82

FAQ ..........................................................86

Safety ......................................................92

Consumer Information About Radio

Frequency Emissions .............................94

Consumer Information on SAR ...............98

FCC Hearing-Aid Compatibility (HAC)

Regulations for Wireless Devices .........100

Caution: Avoid potential hearing loss. ...102

TIA Safety Information .........................103

Safety Information ...............................106

FDA Consumer Update .........................111

Driving .................................................117

10 Driver Safety Tips ...........................118

Limited Warranty Statement.................121

10

Important Customer Information

Violationoftheinstructionsmaycauseseriousinjuryordeath.

WARNING:ThisproductcontainschemicalsknowntotheStateofCaliforniatocause

cancerandbirthdefectsorotherreproductiveharm.

Wash hands after handling

.

• Neveruseanunapprovedbatterysincethiscoulddamagethephoneand/

orbatteryandcouldcausethebatterytoexplode.

• Neverplaceyourphoneinamicrowaveovenasitwillcausethebatteryto

explode.

• Donotdisposeofyourbatterynearfireorwithhazardousorflammable

materials.

• Whenridinginacar,donotleaveyourphoneorsetupthehands-freekit

neartheairbag.Ifwirelessequipmentisimproperlyinstalledandtheair

bagisdeployed,youmaybeseriouslyinjured.

• Donotusethephoneinareaswhereitsuseisprohibited.(Forexample:

aircraft)

• Donotexposethebatterychargeroradaptertodirectsunlightoruseitin

placeswithhighhumidity,suchasabathroom.

• Donotuseharshchemicals(suchasalcohol,benzene,thinners,etc.)or

detergentstocleanyourphone.Thiscouldcauseafire.

• Donotdrop,strike,orshakeyourphoneseverely.Itmayharmtheinternal

circuitboardsofthephone.

• Donotuseyourphoneinhighexplosiveareasasthephonemaygenerate

sparks.

• Donotdamagethepowercordbybending,twisting,pulling,orheating.Do

notusetheplugifitislooseasitmaycauseelectricshockorfire.

• Donotplaceanyheavyitemsonthepowercord.Donotallowthepower

cordtobecrimpedasitmaycauseelectricshockorfire.

• Donothandlethephonewithwethandswhileitisbeingcharged.Itmay

causeanelectricshockorseriouslydamageyourphone.

Caution

11

Important Customer Information

• Donotdisassemblethephone.

• Donotplaceoranswercallswhilechargingthephoneasitmayshort-

circuitthephoneand/orcauseelectricshockorfire.

• Makesurethatnosharp-edgeditems,suchasanimal’steethornails,

comeintocontactwiththebattery.Thiscouldcauseafire.

• Storethebatteryoutofreachofchildren.

• Becarefulthatchildrendonotswallowanyparts(suchasearphone,

connectionpartsofthephone,etc.)Thiscouldcauseasphyxiationor

suffocationresultinginseriousinjuryordeath.

• Unplugthepowercordandchargerduringlightningstormstoavoidelectric

shockorfire.

• OnlyusethebatteriesandchargersprovidedbyLG.Thewarrantywillnot

beappliedtoproductsprovidedbyothersuppliers.

• Onlyauthorizedpersonnelshouldservicethephoneanditsaccessories.

Faultyinstallationorservicemayresultinaccidentsandconsequently

invalidatethewarranty.

• Anemergencycallcanbemadeonlywithinaservicearea.Foran

emergencycall,makesurethatyouarewithinaserviceareaandthatthe

phoneisturnedon.

• Yourphoneisanelectronicdevicethatgeneratesheatduringnormal

operation.Extremelyprolonged,directskincontactintheabsenceof

adequateventilationmayresultindiscomfortorminorburns.Therefore,use

carewhenhandlingyourphoneduringorimmediatelyafteroperation.

• Useandstoreyourphoneintemperaturesbetween0°C/32°Fand

45°C/113°F,ifpossible.Exposingyourphonetoextremelyloworhigh

temperaturesmayresultindamage,malfunction,orevenexplosion.

12

Important notice

Please read this before you start using your phone!

Pleasechecktoseewhetheranyproblemsyouencounteredwithyourphoneare

describedinthissectionbeforetakingthephoneinforserviceorcallingaservice

representative.

1. Phone memory

Whenthereislessthan10MBofspaceavailableinyourphonememory,yourphone

cannotreceivenewmessages.Youmustcheckyourphonememoryanddeletesome

data,suchasapplicationsormessages,tomakemorememoryavailable.

To uninstall applications:

1 FromtheHomescreen,tap >Apps tab(ifnecessary)> >General tab>

Apps.

2 Onceallapplicationsappear,scrolltoandselecttheapplicationyouwantto

uninstall.

3 TapUninstall,thentapOKtoconrm.

Important notice

13

Important notice

2. Optimizing battery life

Extendyourbattery'spowerbyturningofffeaturesthatyoudonotneedtorun

constantlyinthebackground.Youcanmonitorhowapplicationsandsystemresources

consumebatterypower.

Extending your phone's battery life:

• Turnoffradiocommunicationswhenyouarenotusing.IfyouarenotusingWi-Fi,

BluetoothorLocationservices(includingGPS),turnthemoff.

• Reducescreenbrightnessandsetashorterscreentimeout.

• TurnoffautomaticsyncingforGmail,Calendar,Contactsandotherapplications.

NOTE:

• Some applications you download may consume battery power.

• While using downloaded applications, check the battery charge level.

3. Before installing an open source application and OS

WARNING

If you install and use an OS other than the one provided by the manufacturer

it may cause your phone to malfunction. In addition, your phone will no longer

be covered by the warranty.

WARNING

To protect your phone and personal data, only download applications from

trusted sources, such as Play Store™. If there are improperly installed

applications on your phone, the phone may not work normally or a serious

error may occur. You must uninstall those applications and all associated data

and settings from the phone.

14

Important notice

4. Using the Hard Reset (Factory Reset)

Ifyourphoneneedstoberestoredtoitsoriginalsettingsandcondition,useaHard

Reset(FactoryReset).

1 Turnthepoweroff.

2 PressandholdthePower/Lock Key+Volume Down Keyatthesametime.

3 ReleaseonlythePower/Lock Keywhenthebootlogoisdisplayed,then

immediatelypressandholditagain.

4 ReleaseallofthekeyswhentheFactorydataresetscreenisdisplayed.

5 PresstheVolume Down KeytoscrolltoYes,thenpressthePower/Lock Keyto

continue.

6 PresstheVolume Down KeytoscrolltoYesoncemore,thenpressthePower/

Lock Keytoconrm.

7 Yourphoneperformsafactoryreset.

WARNING

If you perform a Hard Reset, all user applications, user data and DRM

licenses will be deleted. Please remember to backup any important data

before performing a Hard Reset.

15

Important notice

5. Opening and switching applications

MultitaskingiseasywithAndroid;youcankeepmorethanoneapplicationrunningat

thesametime.Thereisnoneedtoquitanapplicationbeforeopeninganother.Useand

switchbetweenseveralopenapplications.Androidmanageseachapplication,stopping

andstartingthemasneededtomakesurethatidleapplicationsdon'tconsume

resourcesunnecessarily.

To stop applications:

1 Tap .Apppreviewsofrecentlyusedapplicationswillbedisplayed.

2 Taptheapplicationyouwanttoaccess.Thisdoesnotstopthepreviousappfrom

runninginthebackground.Makesuretotap

tobackoutofawindowafter

usingit.

• Tocloseanappfromtherecentappslist,swipetheapppreviewtotheleftorright.

Toclearallapps,tapClear all.

6. If the screen freezes

Ifthescreenfreezesorthephonedoesnotrespondwhenyoutrytooperateit,remove

thebatteryandreinsertit.Thenpowerthephonebackon.

16

Getting to know your phone

Phone layout

Notification LED

Earpiece Proximity Sensor

Front Camera Lens

Microphone

Microphone Charger/USB port

Headset Jack

NOTE: Proximity sensor

When receiving and making calls, the proximity sensor automatically turns

the backlight off and locks the touch screen by sensing when the phone is

near your ear. This extends battery life and prevents you from unintentionally

activating the touch screen during calls.

WARNING

Placing a heavy object on the phone or sitting on it can damage the display

and touch screen functions. Do not cover the proximity sensor with screen

protectors or any other type of protective film. This could cause the sensor to

malfunction.

Getting to know your phone

17

Getting to know your phone

Volume Keys

Power/Lock Key

Stylus Pen

Laser Detection Auto-focus

Speaker

Rear Camera Lens

NFC Touch Point

Flash

Power/Lock Key • Pressandholdtoaccessthemenutoturnyourphoneoff,restartit,orturnairplane

modeonandoff.

• Pressoncequicklytowakeorlockthescreen.

Volume Keys While screen is off

• PressandholdtheUpkeytolaunchQuickMemo+.

• PressandholdtheDownkeytolaunchtheCamera.

On the Home screen

• Controlringervolume.

During a call

• Controlyourearpiecevolume.

When playing audio/video

• Controlvolumecontinuously.

WARNING

Be careful not to damage the NFC touch point on the phone, as this is part

of the NFC antenna.

18

Getting to know your phone

NOTE: Laser Detection Auto-focus Sensor

Detects the distance between the rear camera and nearby objects using laser

technology. This feature helps the camera to focus quickly and accurately at

short or long distances.

Stylus Pen

YourLGGStylocomeswithaconvenientstyluspenthatyoucanusetoinput

commandsandnavigateyourphone.Italsoworkswellwithpopularwritingand

drawingapplications.

Toremovethestylus,slideitoutfromthetopofthephone.

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