Samsung EO-RG920 User manual

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3

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Images may differ in appearance from the actual product. Content is subject to change

without prior notice.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Note: notes, usage tips, or additional information

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4

Getting started

About Level Link

The Level Link supports receiving mode and sending mode. In receiving mode, you can

connect earphones to the Level Link and use it as a Bluetooth headset for Bluetooth-enabled

devices, such as smartphones or tablets. In sending mode, you can use the device as a dongle

that connects to computers, TVs, Bluetooth headsets, and more.

In receiving mode, you can use the following features:

•

Launching S Voice

•

Receiving or ending calls

•

Controlling multimedia files

In sending mode, you can play sound of the connected multimedia device.

Package contents

Check the product box for the following items:

•

Device

•

Earphones

•

USB cable

•

Audio cable

•

Quick start guide

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Getting started

5

•

The items supplied with the device and any available accessories may vary

depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible

with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make

sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause

the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on

manufacturing companies. For more information about available accessories, refer

to the Samsung website.

Device layout

Volume button

FF button

REW button

Mode/Power switch

Call/Multifunction

button

Charger port

Microphone

Notification light

Audio jack

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Getting started

6

Buttons and functions

Name Function

Mode/Power

switch

•

Slide left to activate receiving mode and slide right to activate

sending mode.

•

Slide to

OFF

to turn off the device.

Call/Multifunction

button

•

In receiving mode, press and hold for 1 second to launch

S Voice

.

•

In receiving mode, press to answer or end a call.

•

In receiving mode, press and hold to reject a call.

•

In receiving mode, press and hold to transfer calls from the Level

Link to your other device, or vice versa.

•

In receiving mode, press to play or stop multimedia files.

•

In receiving mode or sending mode, press and hold for 3 seconds

to enter Bluetooth pairing mode.

Volume button

•

In receiving mode, press to adjust the volume during a call.

•

In receiving mode, press to adjust the volume while playing

multimedia files.

REW button / FF

buttons

•

In receiving mode, press to play the previous or next multimedia

file during playback.

•

In receiving mode, press and hold to rewind or fast forward a

multimedia file during playback.

Status indicator

Status Colour

Bluetooth pairing

mode

•

Flashing red, green, and blue

Power on or

activate modes

•

Flashing blue 3 times

Power off

•

Flashing red 3 times

Incoming call

•

Flashing blue

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Getting started

7

Charging the battery

Charge the battery before using the Level Link for the first time or when the Level Link has

been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or

cables can cause the battery to explode or damage the headset.

If the battery is completely discharged, the headset cannot be turned on immediately

when the charger is connected. Allow a depleted battery to charge for a few minutes

before turning on the headset.

Connect the device to a computer or the USB power adaptor via the USB cable.

Connecting the charger improperly may cause serious damage to the device. Any

damage caused by misuse is not covered by the warranty.

•

The device can be used while it is charging, but it may take longer to fully charge

the battery.

•

While charging, the device may heat up. This is normal and should not affect the

device’s lifespan or performance. If the battery gets hotter than usual, the charger

may stop charging.

•

If the device is not charging properly, take the device and the charger to a

Samsung Service Centre.

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Getting started

8

After fully charging, disconnect the device from the charger. First unplug the charger from the

device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a

power switch, so you must unplug the charger from the electric socket when not in

use to avoid wasting power. The charger should remain close to the electric socket

and easily accessible while charging.

Checking the battery level

Simultaneously press and hold the Volume up button and the Multifunction button for

1 second. The notification light flashes three times in different colours according to the

charging status.

Status Colour

Less than 30%

•

Red

30-60%

•

Yellow

More than 60%

•

Green

Wearing the device and earphones

Connect the supplied earphones to the Level Link and wear them around your neck.

1

Plug the earphones into the audio jack of the Level Link.

2

Adjust the earphone clip form a loop large enough to fit your head through.

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Getting started

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3

Clip the Level Link on your clothes.

4

Wear the earphones around your neck and plug in the earbuds.

Use caution when using this device with wired earphones. You may choke if the

earphones wrap around your neck.

Turning the device on and off

•

: Activate receiving mode.

•

: Activate sending mode.

•

: Turn off the device.

Follow all posted warnings and directions from authorised personnel in areas where

the use of wireless devices is restricted, such as aeroplanes and hospitals.

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10

Using the device

Bluetooth

About Bluetooth

Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to

various devices over short distances. It can connect and exchange data with other Bluetooth

enabled devices, such as mobile devices, computers, printers, and other digital home

appliances, without connecting via cables.

Notices for using Bluetooth

•

To avoid problems when connecting your device to another device, place the devices

close to each other.

•

Ensure that your device and the other Bluetooth device are within the Bluetooth

connection range (10 m). The distance may vary depending on the environment the

devices are used in.

•

Ensure that there are no obstacles between the headset and a connected device,

including human bodies, walls, corners, or fences.

•

Do not touch the Bluetooth antenna of a connected device.

•

Bluetooth uses the same frequency as some industrial, scientific, medical, and low power

products and interference may occur when making connections near these types of

products.

•

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may

be incompatible with the headset.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files

or illegally tapping communications for commercial purposes).

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Using the device

11

Connecting to other devices

Sound quality and usage range between the Level Link and connected audio devices

may vary depending on the Bluetooth-enabled audio devices.

Connecting in receiving mode

You can receive incoming calls or listen to music when your Level Link is connected to

Bluetooth-enabled devices. When you turn on the Level Link for the first time, it enters

Bluetooth pairing mode.

•

When pairing the Level Link with other devices via Bluetooth for the first time, the

Level Link automatically connects to the paired devices. If the Level Link fails to

connect, it enters Bluetooth pairing mode.

•

The Level Link can store device information for up to eight devices. If the Level Link

has been connected to more than one device, it connects to the most recently

paired device.

1

Level Link Slide the Mode switch to the left to activate receiving mode.

2

Level Link Press and hold the Multifunction button for about 3 seconds to enter

Bluetooth pairing mode.

3

Other device Activate the Bluetooth feature and search for Bluetooth devices.

For more information, refer to the other device’s user manual.

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Using the device

12

4

Other device Tap

Samsung Level Link

from the list.

5

Level Link Connect the earphones to the Level Link.

Or, connect the Level Link to the auxiliary input jack of an audio output device via an

audio cable.

In this mode, if you connect the Level Link via an audio cable to a TV or computer’s

audio output jack, your Level Link may be damaged.

Connecting in sending mode

Connect your device to a multimedia player, via the audio cable. You can listen to multimedia

files via another audio device, such as a Bluetooth headset. When you turn on the Level Link

for the first time, it enters Bluetooth pairing mode.

•

When pairing the Level Link with other devices via Bluetooth for the first time, the

Level Link automatically connects to the paired devices. If the Level Link fails to

connect, it enters Bluetooth pairing mode.

•

The Level Link can store device information for up to eight devices. If the Level Link

has been connected to more than one device, it connects to the most recently

paired device.

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Using the device

13

1

Level Link Slide the Mode switch to the right to activate sending mode.

2

Level Link Press and hold the Multifunction button for about 3 seconds to enter

Bluetooth pairing mode.

3

Level Link Place your Level Link within 30 cm of the paired audio device.

The Level Link and the audio device are now connected via Bluetooth. If the connection

fails, turn off the audio device and turn it on again. Then, repeat the steps above.

4

Plug the audio cable into the audio jack of the Level Link. Then, plug the other end of the

audio cable into the audio output jack of the multimedia player.

•

The method for connecting via Bluetooth may vary depending on the connected

devices. For more information, refer to the user manual of the connected device.

•

When the Level Link is connected to a TV in sending mode, lipsync problems may

occur. It is recommended to connect the Level Link to a TV that supports the aptX

low-latency codec.

•

When using the Level Link with a multimedia player, turn down the multimedia

player’s volume before unplugging the audio cable to prevent sudden, loud

sounds.

•

You may experience drops in volume or noise depending on the connected

multimedia player’s volume. To avoid this, appropriately adjust the multimedia

player’s sound.

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Using the device

14

Connecting additional devices

In receiving mode or sending mode, your Level Link can connect to up to two devices via

Bluetooth.

1

In receiving mode or in sending mode, connect your Level Link to the first device.

2

Connect the Level Link to a second device via Bluetooth using the connection method

used for the first device.

•

In receiving mode, if the Level Link does not appear in the detected devices list,

press and hold the Multifunction button for about 3 seconds to enter Bluetooth

pairing mode.

•

In sending mode, the Level Link supports the aptX low-latency codec when it is

connected to one audio device. If two audio devices are simultaneously connected

to the Level Link, the aptX codec is not supported and video and audio output may

not be synchronised.

•

In sending mode, the usage range between the Level Link and other devices may

be reduced.

Reconnecting or disconnecting from other

devices

Reconnecting the devices

When your Level Link is disconnected from the audio device due to the distance between the

devices, bring the devices closer together and press the Multifunction button to pair them

again. Or, you can use the Bluetooth menu on the audio device to pair the devices.

Disconnecting the devices

To disconnect the Level Link from the audio device, turn off your device or unpair the devices.

If you connected the two devices via an audio cable, unplug the cable from both devices.

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Using the device

15

Using receiving and sending modes

In receiving mode, you can launch S Voice, answer incoming calls, or play multimedia files. In

this mode, use your Level Link with earphones, or connect the Level Link to an audio device

via an audio cable.

In sending mode, you can listen to audio from the multimedia player via the connected audio

device.

•

Available features may vary depending on the device you connect to. Some

features may not be available if the Level Link is simultaneously connected to two

devices.

•

Some features are available only when the Level Link connects to a device via the

Hands-Free Profile (HFP).

•

The microphone’s location varies depending on how you are wearing the Level

Link. The position of the Level Link may affect to sound quality during calls.

Launching S Voice

Press the Multifunction button for 1 second. If the connected device support S Voice, you can

use the app via the Level Link.

Answering and rejecting calls

Answering a call

Press the Call button to answer calls made to the connected device.

Rejecting a call

Press and hold the Call button to reject calls made to the connected device.

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13

Using the device

16

Using options during a call

Adjusting the volume

During a call, press the Volume button to adjust the volume.

Switching sound output

Press and hold the Call button to transfer calls from the Level Link to the connected device.

This feature may not be available depending on the connected device.

Ending a call

Press the Call button to end a call.

Playing multimedia files

Play multimedia files in receiving or sending mode. Available features may vary depending on

the mode being used.

Playing and stopping a multimedia file

Press the Multifunction button to play the most recent multimedia file on the connected

device.

Press the Multifunction button to pause playback. To resume playback, press the

Multifunction button again.

Skipping to the previous or next multimedia file

Press the REW button or the FF button to skip to the previous or the next file during playback.

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Using the device

17

Rewinding or fast forwarding the multimedia file

Press and hold the REW button or FF button to rewind or fast forward the file during

playback.

Adjusting the volume

Press the Volume button to adjust the volume.

•

When the Level Link is connected to two devices, you can play multimedia files

from either device. To play a multimedia file from a different device, pause playback

from the other device first.

•

When you play a multimedia file from one device, you can still answer calls from

the other device.

•

If there are differences in the output power of the audio cable and the connected

audio device in sending mode, the sound volume on the Level Link may vary.

Performing a data reset

When your Level Link is connected to a device via Bluetooth, the Level Link’s information,

such as Bluetooth address and device type, is stored on the connected device. To delete

the Level Link’s connection information, press and hold the Multifunction button for

about 3 seconds to enter Bluetooth pairing mode. Then, press and hold the REW, FF, and

Multifunction buttons simultaneously for 3 seconds.

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18

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some

situations may not apply to your device.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Charge the battery

completely before turning on the device.

The battery does not charge properly (For Samsung-approved

chargers)

•

Ensure that the charger is connected properly.

•

Visit a Samsung Service Centre and have the battery replaced.

Another Bluetooth device cannot locate your device

•

Ensure that your device is in Bluetooth pairing mode.

•

Reset the device and search for Bluetooth devices.

•

Ensure that your device and the other Bluetooth device are within the Bluetooth

connection range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

Another Bluetooth device is not located

•

Ensure that the device you wish to connect with supports the Bluetooth wireless feature.

•

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

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Appendix

19

Bluetooth connect is often disconnected

•

If there are obstacles between the devices, the operating distance may be reduced.

•

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

•

When using the device with other Bluetooth devices, the connection may be affected

by electromagnetic waves. Use the device in environments with fewer wireless devices

present.

You cannot hear others speaking

•

Adjust the device volume.

•

Adjust the volume on the connected device when you cannot hear sounds on your

device at full volume.

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

Others cannot hear you speaking on a call

•

Ensure that you are not covering the built-in microphone.

•

Ensure that the microphone is close to your mouth.

Audio quality is poor

•

Wireless network services may be disabled due to issues with the service provider’s

network. Ensure to keep the device away from electromagnetic waves.

•

Ensure that your device and the other Bluetooth device are within the maximum

Bluetooth range (10 m).

The device works differently as described in the manual

•

Available functions may differ depending on the connected device.

•

Some features cannot be used when two devices are connected with the device at the

same time.

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17

Appendix

20

The battery depletes faster than when first purchased

•

When you expose the device or the battery to very cold or very hot temperatures, the

useful charge may be reduced.

•

The battery is consumable and the useful charge will get shorter over time.

Removing the battery (non-removable type)

•

These instructions are only for your service provider or an authorised repair agent.

•

Damage or faults caused by the unauthorised removal of the battery are not

covered by the warranty.

•

To remove or replace the battery, contact your service provider or an authorised

repair agent.

1

Insert a thin, flat tool into the gap between the cover and the device’s body.

Then, use the tool to pry them apart as shown in the image below.

Take care when inserting the tool to avoid damaging the device’s internal

components.

2

When the cover is separated, put it aside.

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18

Appendix

21

3

Disconnect the battery connectors.

4

Remove the circuit board by detaching it from the device’s body and place it face down

on a flat surface.

5

Press down on the charging port and pull the battery upwards to free it from the circuit

board.

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