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DEAR CUSTOMER,
Thank you for having bought a world class Water Heater. Your Venus Splash Digi-
tal Water Heater has been designed to give you a life time of trouble free service.
It is backed by our rm commitment to innovation and product quality.
We have spent a lot of eort in building this totally reliable water heater. We
have also introduced this handy installation manual, which will help you in
correctly installing your water heater and in getting the maximum performance
out of it.
There is also a section called “Trouble Shooting Guide” to assist you in setting
right, minor problems.
We wish you and your new Venus Splash Digital Water Heater a life time of happy
association.
I. STATE OF THE ART FEATURES
1. Porcelain Enamel Glass Lined Tank - a water proof coating that protects
the inner container from rust & corrosion. The enamel coating is red at
850°C to fuse and bond with the inner container. Manufactured in a mod-
ern, automated plant using European Technology.
2. Unique Ceramic Catridge Heating Element that eleminates chances of
shock since it is not in contact with water.The catridge element also lasts
much longer in hard water areas.
3. Porcelain Enamel Glass Lined Element Assembly - protective enamel coat-
ing over the heating element housing gives highest corrosion resistance;
Reduces scale formation & ensures longer element life even in hard water
areas.
4. Magnesium anode - special device to enhance the corrosion protection of
the tank by means of “Cathodic action”.
5. Outer body made of ABS -Plastic is rust proof and shock proof.
6. Thermal cutout prevents over heating and boiling of water.
7. Multi Function Valve (MFV) prevents buildup of excess pressure inside the
tank.
8. Polyurethane Foam (PUF) Insulation keeps the water hot for a much longer
time and reduces energy consumption.
9. Hi-tech digital display panel with 8-bit microprocessor for multiple
Program options.
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These and a host of other features make Venus Splash Digital Water Heater
a truly world class product designed to give you years of reliable, trouble
free performance.
II. PRECAUTIONS DURING INSTALLATION:
1. Do not switch on the heater without water inside.
2. Do not close the inlet Control valve ever, except when servicing the
Heater.
3. Do not plug the opening of the MFV ever.
4. Ensure the maximum height of the over head tank from the heater does
not exceed the prescribed values as given. If the height is more, use a
pressure reducer valve to reduce the pressure accordingly.
5. Connect the water heater to an automatic pump only after referring the
instructions given in page no.4, point no.7.
6. Ensure the heater is properly earthed.
III. INSTALLATION :
To install the water heater, you need the following tools and accessories.
(Not provided along with the heater)
1. One No.23mm, one No.26mm and one No.27mm double end spanners.
2 Drilling machine with 8mm to 12mm drill bit.
3. Two no of exible hose (ISI Certied)
4. Star screw driver .
A. Fixing to the wall :
1. The heater should be xed to the wall only in the vertical position with the
inlet and outlet pipes facing downwards.
2. Fix the wall plate provided with the heater on the wall using the screws
and nylon plugs.
a. First drill 3 holes on the wall for 55mm depth synchronizing with
those on the wall plate.
b. Insert the Nylon plugs in the holes.
Fig : 1
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c. Fix the wall plate by inserting the screw into the nylon plug and tight-
ening it till the wall plate is rmly held.
d. The heater can now be hang on to the wall plate by the hanger.
3. Leave a minimum clearance of 25mm between the heater and the ceiling
to facilitate removal of the heater from the clamps if necessary.
4. The bottom of the heater should be about 1.8 m or more from the ground
to avoid splashing of water on to the heater.
B. Water supply connection :
1. Connect the water heater to the cold water line from the over head tank or
from the mains.
2. Do not connect the cold water mains to the heater directly if the mains
pressure exceeds the rated pressure of the water heater. In this case a pres-
sure reducer valve is to be provided.
3. Fix a control valve at the inlet to the heater. Ensure that this is a gate valve
or angle valve that opens and closes positively when operated.
4. Connect cold and hot water pipes by exible tubes like (a) Chromium plat-
ed Copper Tubes, or (b) Heavy duty exible PVC tubes.
5. Heater inlet (cold) and outlet (hot) pipes are marked “ IN” and “OUT” on the
inspection cover.
6. The heater can be connected to multiple outlets - shower, wash basin, bath
tub etc., Fig.2 shows the schematic layout of multiple outlet connections.
Fig : 2 Heater Outlet Arrangement
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7. Connection to Automatic Pressure Pump
The heater can be connected to an automatic pump system also, provided the line
pressure does not exceed the rated pressure as given in the name plate sticker of the
water heater.
On connecting an automatic pump to the water heater, the Multi Function
Valve(MFV) may drip during the usage of the heater. As the water is heated,
it expands and tries to owback through the inlet-pipe but is prevented by
the presence of the automatic pump. Hence water may drip from MFV. If the
dripping is slow and intermittent, provide a thin tube from the valve tip to a
nearby drain. If it is steady and excessive, call our mechanic. Never try to adjust
the MFV setting, as this will damage the heater.
Important :
The MFV should never be removed or blocked by any means to
prevent it from dripping or releasing the excess pressure inside
the heater. The consequences of such an action may well be
disastrous. MFV if tampered, in any manner cancels the war-
ranty of the heater.
8. Connection in high pressure areas
a. The rated pressure of the heater is mentioned on the name plate
sticker.
b. If the water pressure is more than the pressure rating, a pressure
reducer valve should be tted to reduce the pressure accordingly.
c. The output of the pressure reducer valve should be less than or equal
to the rated pressure of the water heater.
9. Connection in low pressure areas :
The water pressure should not be very low. The bottom of the overhead tank
should be atleast 1.0m from the top of the heater. Also, use 25 mm pipe for cold
water line with minimum of bends. An air vent should be provided near the
over head tank to avoid air lock.
WARNING
Do not t a non-return valve or check valve at the inlet.
A non-return valve prevents expansion of hot water inside the container. This
will lead to increase in pressure inside the container till the safety pressure
release valve opens. This will happen in each heating cycle and is not desirable.
So, a non-return valve should not be tted.
Note: Do not use an ordinary stop cock which also acts as a non-return valve.
C. Electrical Connections
1. All internal connections are made in the factory itself.
2. Use a 16Amps 3pin plug and preferably a 30Amps Double pole (D.P).
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Switch. Connect Red wire to Phase, Black wire to Neutral and Green wire
to earth terminal of the plug. A separate fuse can be provided as an addi-
tional safety feature.
IV. OPERATION
A. Using the heater for the rst time :
1. Do not switch “ON” before lling the heater with water.
2. Leave the hot water tap open. Now ll the heater by opening the control
valve at the inlet.
3. When the heater is full, water will start owing through the hot water tap.
Close the hot water tap.
4. Now the heater will always have water inside. Water drawn will be replaced
by water from the over head tank.
5. ALWAYS KEEP THE INLET CONTROL VALVE OPEN.
6. Now switch “ON” the power supply to the heater.
Fig : 3 Wiring Diagram
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B. Using the heater regularly :
1. Always keep the inlet valve open so that water drawn from the hot wa-
ter tap is automatically replace from the mains.
2. Switch “ON” the Heater. The Red color indicator will glow, indicating that
the heater is working.
3. When the water reaches the required temperature the thermostat will
switch “OFF” the power automatically. The approximate time taken to
switch “OFF” by the thermostat for dierent capacities is give in “Perfor-
mance Table ” on Page no-8
4. In general, assuming a room temperature of 20°C it will take 12hours for
the water temperature to drop from 65°C (Very Hot) to 40°C(Warm)
5. The Thermostat setting may be changed by the user to suit own choice.
Lowering the setting of the thermostat will give a lower hot water tem-
perature increasing the setting will give a higher output temperature.
6. Initially it may take a long time for the water to get hot, So switch “ON” the
water heater at least an hour before you want use it,
7. If you require hot water early in the morning the heater can be switched
“ON” the previous night itself. The thermostat will switch “OFF” the power,
When the water reaches the set temperature.
8. The heater can also be kept “ON” always, if required, Since the heater is
completely insulated, the water will remain hot. The thermostat will switch
“ON” and “OFF” automatically to keep the water at a constant temperature
in the way you can always get hot water at the turn of the tap.
C. Operation in Hard Water areas
1. In hard water areas, a hard salt deposit (scale) forms on surfaces in contact
with water. The scale formed on the heating element reduces the heat
transmission and causes early failure of the element.
2. Scale formation can be reduced by operating the water heater at a
temperature lower than, 50ºC. This can be done by resetting the tempera-
ture to 50ºC or below.
CAUTION
The thermostat is a sensitive device and should not be adjusted
frequently in order to maintain its correct functioning.
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3. In hard water areas, the door assembly should be removed and checked
once in a year. The deposits, if any, can be removed by immersion in a
solution of dilute hydro chloric acid for few minutes. Contact the nearest
service centre for this if required.
D. Draining the Water Heater:
The Water Heater can be drained fully by Lifting the drain lever provided in the
MFV. (See gure 4)
V. USING SPLASH DIGITAL FEATURES
Digital Panel Operation
• Temperaturesettingfrom30
O
C to 75
O
C.
• RealTimeClockwithBatteryBackup.
• DailyONandOFFTimesetting.
• VisualindicationofthesystemusingLED
• kWh(Powerconsumed)display
• Normal/SmartMode
• Hightemperature90°C(ThermalCutout)
• Temperaturesensorfailure
• SmartModeoperationtosaveEnergy&for
quick heating.
-ToOn/OtheHeater
- To select the Programe like Timer, PROG, kWh, clock time etc.
- To increase the temprature setting and select Menu.
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- To decrease the temprature setting and select Menu.
- After selection press Enter to set
DISPLAY
1. LED Scale for temperature display
2. Display in
o
C of actual and set temperature.
3. IndicationofTime/PowerConsumption
4. ON Indicates that ON timer is set
5. OFF Indicates that OFF Timer is set.
6. IndicatesthatDAILYON/OFFtimerisset.
7. Indicates the status of Heating. (ON or OFF)
8. IndicatestheselectionofNormal/SmartMode.
9. Shows the actual Power consumed in kWh.
VI. PROGRAM SETTINGS
Through the Menu button we can select 6 Program Options.
Program Description
P1 -- To select Normal or Smart Mode.
P2 -- To select Power Consumption in kWh.
P3 -- To set Clock time.
P4 -- To set ON time.
P5 -- To set OFF time.
P6 --
Toselectthedisplaypattern--ON/OFFtimerorClock.
1
2
6
4
5
3
7
9
8
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1. Temperature Setting:
Temperature can be set from 30
O
C to 75
O
C
Use “UP” and “DN” key to set the desired Temp.
2. Program (P1): Normal / Smart Mode
To set the PROGRAM Press “Menu” key and select P1 by using
“UP” and “DN” key. Press Enter key. Display will indicate “Sd” for
Normal Mode and “EC” for Smart Mode. In Smart Mode Target
Temperature is set to 40ºC automatically & can’t be changed.
3. Program (P2): Actual Power Consumption in kWh.
To know the Power consumed by the Heater (KWH)
press “Menu” Key and select P2 by using the “UP” and
“DN” keys and press “ENTER”. KWH reading will be
displayed in lower 4 Digits with “KWH” This display will
remain for 15sec only & display will return back to normal
window thereafter.
4. Program (P3): Clock Setting.
To set Clock, press “Menu” Key and select P3 by using the “UP”
and “DN” keys and Press ENTER. Hours start blinking along
with CLOCK icon. Use “Up” and “Down” Keys to set Clock Hours.
Hours Values can be set from 1 to 12. Minutes can be set from
00 to 59. Press ENTER key to save the settings.
5. Program (P4): ON Timer Setting.
To set ON-TIMER, press “Menu” Key and select P4
by using the “UP” and “DN” Keys and press En-
ter. ON-TIMER icon starts Blinking along with
ON-Time Hours. Use “Up” and “Down” Keys to set Hours.
Press ENTER key to save the settings. ON-TIMER icon stops
blinking. To cancel, ON timer, press Down Key. To set
Timer in daily Mode, press Menu key while ON-TIME icon is
blinking. This will set the ON timer of the heater every day automatically.
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6. Program (P5): OFF Timer Setting
To set OFF-TIMER, press “Menu” Key and select
P5 by using the “UP” and “DN” Keys and Press En-
ter. OFF-TIMER icon starts blinking along with OFF-
Time hours. Use “Up” and “Down” Keys to set Hours.
OFF-TIMER icon stops blinking. To cancel, o timer, press
Down Key for 3 sec continuously. To set Timer in daily Mode,
press Menu key while OFF-TIME icon is blinking. This will set
the OFF timer of the heater every day automatically.
7. Program (P6): DISPLAY setting.
This setting is used to congure the display to show
either the clock time or ON/O time. There will be an
option to display only one out of three parameters
(Clock, On Timer or O Timer) if both ON Timer & OFF
timers are selected. Press Menu key & use UP/Down
Keys to select P6 & Press ENTER. Clock Time starts blink-
ing, press UP/DOWN key, On Time starts blinking. Simi-
larly OFF time starts blinking as we press Down Key once again. Select any
parameter by pressing ENTER key. Selected parameter will stay on display.
OPERATIONS IN SMART MODE:
Imyst comes with unique smart mode option which has multiple benets.
• Energysavingsof>50%overnormalmode
• Quick&Fastheating
• Reductionofscaleformationby>80%-Longerelementlife
When the heater is set to the smart mode the digital controller resets the tem-
perature to 40
O
C and this cannot be changed.
Thenormaltemperatureatwhichwetakeabath/showerisbetween38
O
C-40
O
C.
Beyond that there is chance of scaling. By operating in smart mode the heater
heats only till the water temperature reaches 40
O
C instead of 65
O
C-75
O
C. The
time taken to reach SMART Mode setting 40
O
C is much faster. User can take a
bath or shower directly with minimum or no mixing of cold water.
By operating in SMART Mode you can avoid heating to 65
O
C -75
O
C thereby
reducing energy consumption substantially. You can check the actual power
consumebytheheaterinNormal/SmartmodebyProgramoptionP2.
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Scale formation can be prevented by operating in SMART Mode, Scale (calcium
deposits) forms on top of the heating element when water is heated above
50ºC. When the temperature does not cross 40ºC Scale does not form. This can
prolong the operating life of the heating element substantially as well as avoid
wastage of power.
We recommend trying out the SMART Mode operation and seeing whether it
works for you.
Note:
For displaying the Temperature of the water, there are be three Zones WARM,
HOTandV.HOT.EachZoneisindicatedusingWARM/HOT/V.HOTIcons&9bars.
The 9 bars of one Zone will light up groups of 3each as the water temprature.
Warm Hot Very Hot
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VII. SAFETY DEVICES
Your Venus Water Heater comes with a host of Safety Devices to ensure your safety
at all times.
A. Thermal Cutout
A non-self resetting thermal cutout is provided as a safety device. If the Digital
Temperature Sensor fails to function, this cuts o the power nearly 95 ± 4ºC. The
thermal cutout has to be manually reset before the heater can start operating
again.
B. Multi Function Valve (MFV) :
1. This valve prevents the build up of excessive pressure within the water heater
by releasing water from the valve tip.
2. It also acts as a non- return valve to prevent the return ow of water from the
heater back into the inlet, thereby preventing dry heating.
3. It acts as an expansion valve allowing the hot water expansion during heat-
ing back into the plumbing.
4. Customer can ensure proper working of the MFV by cleaning it of salt depos-
its, by lifting the drain leaver up. Also customer can drain the water inside the
heater by using drain lever for a prolonged period.
Fig : 4
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VIII. Performance Table:
Models
Capacity
in Ltrs.
Loading
in Watts
Maximum Time
Required to raise
temp.by 50
o
C
Mixing
Factor in
%max
Hot
water
Output
Minimun
During
Initial
Heating
During
Re-heat-
ing
Max.H:Mins Max.H:Mins
@45
o
C
15SD 15 2000 0 : 29 0 : 27 35 15 Litres
25SD 25 2000 0 : 48 0 : 44 30 25 Litres
IX Specications :
1. Type : Closed Water Heater
2.Voltage :230V/50Hz,AC
3. Inner Tank : Porcelain Enamel Glass Lined Tank
4. Heating Element : Ceramic Cartridge Element
5. Outer Container : ABS
6. Indicator : Digital Panel
7. Insulation : Polyurethane Foam
8. Safety Devices : Digital Temperature Sensor, Thermal Cutout & MFV
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9. Rated Pressure:
Models MPa Bar PSI Kg / cm
2
Max.
Height
of over
head
tank
above
heater
15SD,
25SD
0.8 8 116.0 8 80m
X. Maintenance Instructions:
1. Always keep the inlet control valve open.
2. Never switch “ON” the water heater with out water in the heater.
3. Check condition of Flexible hoses at least once in a year. If found damaged re-
place the hoses.
4. Check the condition of supply cord once in a year for damages. If it is dam-
aged it must be replaced by a Authentic spare cord from your nearest
Venus Service Centre.
5. To increase the life of heating element, de-scaling can be done
periodically with the assistance of your nearest Venus Service Centre or Autho-
rized Dealer.
6. If the water heater is not going to be used for a long time, the Water can be
drained fully by Lifting the drain lever provided in the MFV. (See gure 4)
7. Periodically check the MFV to ensure that it is in operating condition. The MFV
should be operated regularly to remove any lime deposits and to verify that it is
not blocked.
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CAUTION
The water passing out of the valve during this checking operation may
be extremely hot.
XI. DON’T’S :
1. Do not switch ‘On’ the water heater without water inside.
2. Do not open the Plastic inspection cover, unless you are a qualied
electrician.
3. Do not tamper with the Multi function Valve. If it drips, call our service
centre.
4. Do not tamper with the 16Amps fuse provided by your Electricity Board
(Refer to C : Electrical Connections)
5. Do not bye pass any safety devices, if the unauthorized service
technicians do not have spares reaily available. Genuine Venus Spares Par ts are
always, available at our service center (list given at the end of this
booklet).
XII. TROUBLE SHOOTING GUIDE
Sl.
No.
Symptoms Possible Cause Remedy
1
Water cold and
indicator light
“OFF”
Power may not be
available
Check Power If power is “ON” contact
your nearest VenusService Centre.
2
Water cold and
indicator light “ON”
Element may have
failed
Contact your nearest Venus service
centre
3
Water Hot and
indicator light
“OFF”
Bulb may be fused
Contact your nearest Venus service
centre
4
Water Leaking
from the unit
----
Contact your nearest Venus service
centre
5
Water dripping
from the MFV
Continously
Pressure is higher
than the rated pres-
sure
Fit a Pressure Reducer Valve to re-
duce the Pressure to the heater.
If problem persists, contact your
nearest Venus Service centre.
6
Water dripping
from MFV during
heating.
Pressure pump or
NRV is xed in the
inlet
See point.7 in page no.4
Remove NRV
7 Long time to heat
Multiple Outlets
Low Voltage
Reduce usage from other outlets
Checkforlowvoltage,evena10%
fall in voltage will increase heating
timebyapproximately25%
Check the time taken for the water-
heater thermostat to switch OFF
from cold condition with the time
given in the Chart.
If problem persists, Contact nearest
Venus Service Centre.
8
Low Hot water
Pressure
Placement of over-
head tank with refer-
ence to water heater
may be very low
No. of Pipe bends
Air Lock
Hot water outlet
may be blocked by
scale formation.
Ensure minimum height of the
overhead tank from the heater is not
less than 1.0 m.
Use 25mm Dia pipe for cold water
line with minimum number of
bends.
An air vent can be provided near the
overhead tank to avoid air lock.
If problem persists, Contact your
nearest Venus service center.
Remove scale by descaling
9 Ht Display
High Temprature
Fault
Contact your nearest Venus service
center.
10 E1 in Display
Temprature Sensor
Failure
Contact your nearest Venus service
center.
This Venus water Heater is guaranteed for a period of Three Years from the
date of purchase, against manufacturing defects of all functional parts. Free
repair will be provided under this guarantee when the water heater is re-
turned to our service centre freight and cartage paid.
The inner container only, excluding the door assembly is guaranteed for a
total period of 7 years from the date of purchase.
This guarantee excludes any damages due to misuse, accident, negligence,
tampering, unauthorized repair and normal wear and tear.
Please preserve this Guarantee Card along with the paid Bill from our
Dealer. These Documents must be presented to the Service Centre to avail
this Guarantee.
GUARANTEE
Customer Name :……………………………..... Model No : ………………………............
Address :.
…………………………………......... Serial No : ……………..........................…
……………………………………………….... Invoice No : …..............................................
……………………………………………….... Date of Purchase: …...................................
Dealer’s Name and Address :
Dealer’s Seal & Signature
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