Stretta Aya M NT User guide

Stretta Aya M, Stretta Aya M NT

Stretta Aya HP

User Guide

2

Content

Welcome 4

Your hearing aids 5

Hearing aid type 5

Getting to know your hearing aids 6

Components and names 7

Controls 9

Hearing programs 10

Features 10

Batteries 11

Battery size and handling tips 11

Replacing batteries 12

Tamper-proof function (optional) 14

Daily use 15

Turning on and o 15

Standby mode 16

Inserting and removing the hearing aids 17

Adjuing the volume 20

Changing the hearing program 21

Further adjuments (optional) 21

3

Special liening situations 22

On the phone 22

Audio reaming 22

Audio reaming with iPhone 23

Audio reaming with Android phone 23

Bluetooth 23

Audio induction loops (optional) 24

Maintenance and care 25

Hearing aids 25

Ear pieces and tubes 26

Professional maintenance 29

Further information 30

Safety information 30

Accessories 30

Explanation of symbols 31

Operating, transport and orage conditions 32

Troubleshooting 33

Country-specic information 34

Service and warranty 35

4

Welcome

Thank you for choosing our hearing aids to accompany

you through everyday life. Like anything new, it may take

you a little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages

and greater quality of life your hearing aids oer.

To receive the mo benet from your hearing aids, it is

recommended that you wear them every day, all day.

This will help you get adjued to them.

CAUTION

It is important to read this user guide and the safety

manual thoroughly and completely. Follow the

safety information to avoid damage or injury.

The device may not look exactly like the guiding

illurations in these inructions. We reserve the

right to make any changes we consider necessary.

5

Your hearing aids

This user guide describes optional features that

your hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Hearing aid type

Your hearing aids are BTE (Behind-The-Ear) models.

A tube delivers the sound from the hearing aid into the

ear. The hearing aids are not intended for children under

the age of 3 years or persons with a developmental age

of under 3 years.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing aids.

Your hearing aids feature Bluetooth® Low Energy*

technology allowing for easy data exchange with your

smartphone, and for seamless audio reaming with your

iPhone** and for some Android smartphones that support

Audio Streaming for Hearing Aids (ASHA).

Note, that Bluetooth is not available on all performance

levels.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by WS Audiology Denmark A/S of this product is under licenses.

Other trademarks and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S.

and other countries.

6

Getting to know your hearing aids

It is recommended to familiarize yourself with your new

hearing aids. With the hearing aids in your hand try

using the controls and note their location on the hearing

aid. This will make it easier for you to feel and press the

controls while wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can ask your

Hearing Care Professional whether a remote control

or a smartphone app to control your aids is available.

7

Components and names

Your hearing aids are either attached to an earhook and

a cuom-made ear piece or to a andard tube and a

andard ear piece.

➌

➊Ear piece

➋Tube

➌Microphone

openings

➍Rocker switch

➎Earhook

➏Battery compartment

(on/o switch)

➐Side indication

(red = right, blue = left)

8

You can use andard ear pieces together with a

andard tube or cuom-made ear pieces together with

an earhook and tube.

You can easily exchange the andard ear pieces

and clean the andard tube. Read more in section

"Maintenance and care".

You can use the following andard ear pieces:

Standard ear pieces Size

Sleeve 3.0 Vented/Closed/

Power

Eartip 3.0 Open

Eartip 3.0 Tulip

You can easily exchange the andard ear pieces.

Read more in section "Maintenance and care".

Cuom-made ear pieces

Earmold 3.0

9

Controls

With the rocker switch you can, for example, switch

hearing programs. The Hearing Care Professional has

programmed your desired functions to the rocker switch.

Rocker switch function L R

Press briey:

Program up/down

Volume up/down

Tinnitus therapy signal level up/down

TV ream on/o

Press for about 2 seconds:

Program up/down

Volume up/down

Tinnitus therapy signal level up/down

TV ream on/o

L = Left, R = Right

You can also use a remote control to change

hearing programs and adju the volume of your

hearing aids. With our smartphone app you have

even more control options.

10

Hearing programs

1

2

3

4

Read more in section "Changing the hearing program".

Features

The tinnitus therapy signal generates a sound to

diract you from your tinnitus.

A telecoil is built into the hearing aid, so it can

connect with audio induction loops.

Read more in section

"Audio induction loops (optional)".

11

Batteries

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

Battery size and handling tips

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 13

● Always use the correct battery size for your hearing aids.

● Remove the batteries if you intend not to use the

hearing aids for several days.

● Always carry spare batteries.

● Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

12

Replacing batteries

Removing the battery:

XOpen the battery compartment.

XUse the magnet ick to pull out the

battery. The magnet ick is available

as an accessory.

13

Inserting the battery:

XIf the battery has a protective lm, remove it

only when you are ready to use the battery.

XInsert the battery with the "+" symbol

facing up into the battery door

(refer to the picture).

Note: Do not place the battery

directly into the housing.

XClose the battery door carefully as it

can be damaged.

Push only in a raight angle and

in the area highlighted in the

illuration. Do not use force.

If you feel resiance, the battery is

not inserted correctly.

14

Tamper-proof function (optional)

Ask your Hearing Care Professional to enable the

tamper-proof function.

OFF position when not in use:

XThe battery compartment can be easily opened by a

few millimeters to turn the hearing aid o.

To ensure that the hearing aid is safely ored in the

vicinity of small children, the battery door mu be

opened to the OFF position when the hearing aid is

not in use.

Only open the battery compartment completely

when changing the battery.

How to open the battery compartment:

XPlace a small cloth or tissue over the battery

compartment grip.

XOpen the door

with your thumb

as shown in the

illuration.

The force required to open the door is higher than

for the non-tamper-proof setting.

15

Daily use

To assure comfortable and easy use of your hearing aids

they are equipped with an onboard control element.

In addition, we oer an app for Android as well as

iPhones which makes handling your devices even easier.

Contact your Hearing Care Professional for downloading

and inalling the smartphone app.

Turning on and oﬀ

You can turn your hearing aids on or o via the battery

compartment:

XTurning on: Close the battery compartment.

The default volume and hearing program are set.

XTurning o: Open the battery

compartment to the r catch.

When the power-on delay is activated, the hearing aids

turn on after a delay of several seconds. During this time

you can insert the hearing aids into your ears without

experiencing unpleasant feedback whiling.

The "power-on delay" can be activated by your Hearing

Care Professional.

16

Standby mode

The andby mode mutes the hearing aids. They are

not turned o completely but ill draw some power.

Therefore, we recommend to use andby mode only for

a short period of time.

How to switch to andby mode:

● via remote control

● via rocker switch

Press and hold the rocker switch for several seconds.

Leaving the andby mode:

● The previously used volume and hearing program are set.

● If you want to leave the andby mode but the

remote control is not at hand, turn your device o

and on again (by opening and closing the battery

compartment). In this case, the default volume and

hearing program are set.

17

Inserting and removing the hearing aids

Your hearing aids have been ne-tuned for your right and

left ear. Colored markers indicate the side:

● red marker = right ear

● blue marker = left ear

Inserting a hearing aid:

XHold the tube close to the ear piece.

XCarefully push the ear piece

into the ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to

avoid accumulation of air in the

ear canal.

XLift the hearing aid and slide it

over the top of your ear ➋.

➊

➋

● It may be helpful to insert the right hearing aid

with the right hand and the left hearing aid with

the left hand.

● If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

18

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

The optional retention rand helps to securely retain the

ear piece in your ear. To position the retention rand:

XBend the retention rand and

position it carefully into the

bottom of the bowl of your ear

(refer to the picture).

Removing a hearing aid:

XLift the hearing aid and slide it

over the top of your ear ➊.

XHold the tube close to

the ear piece and pull the

ear piece out carefully ➋.

19

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain in

your ear when removing the hearing aid.

If this happens, have the ear piece removed by

a medical professional.

Clean and dry your hearing aids after usage. Read more

in section "Maintenance and care".

20

Adjuing the volume

Your hearing aids automatically adju the volume to the

liening situation.

XIf you prefer manual volume adjument, press the

upper part of the rocker switch to increase the volume

or press the lower part to decrease the volume.

Refer to section "Controls" for the setting of your

rocker switch.

An optional signal can indicate the volume change.

Once the maximum or minimum volume has been

reached, you may hear an optional signal tone.

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