Acer 1310 User manual

Acer Aspire 1310 Series

Service Guide

SERVICE CD PART NO.: VD.A0307.001

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

II

Revision History

Please refer to the table below for the updates made on Aspire 1310 service guide.

Date Chapter Updates

III

Copyright

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

IV

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES Denotes actual messages that appear

on screen.

NOTE Gives bits and pieces of additional

information related to the current

topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific

actions.

CAUTION Gives precautionary measures to

avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of

procedures.

V

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered

in this generic service guide. In such cases, please contact your regional offices or the responsible

personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and

service of customer machines.

VI

VII

Table of Contents

Chapter 1 System Specifications 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Chapter 2 System Utilities 27

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Chapter 3 Machine Disassembly and Replacement 31

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Removing the Memory/HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Disassembling the LCD Module-14.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Disassembling the LCD Module-15.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . .43

Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .43

Chapter 4 Troubleshooting 45

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .47

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

VIII

Table of Contents

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Chpater 5 Jumper and Connector Locations 59

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Chapter 6 FRU (Field Replaceable Unit) List 61

Aspire 1310 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Appendix A Model Definition and Configuration 70

Appendix B Test Compatible Components 71

Microsoft Windows XP (Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . .72

Appendix C Online Support Information 75

Index 77

Chapter 1 9

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

T Moblie AMD Athlon XP1800+/ XP1900+, or higher processor

T VIA KN266+VT8235 chipset

T 2 memory slots supporting 266MHz DDR, upgradeable to 2GB

T High capacity, Enhanced-IDE hard disk

T Microsoft Windows XP operating system

Display

T The 14.1” or 15.0” display panel provides a large viewing area for maximum efficiency and ease-

of-use. The thin-film transistor (TFT) Low Voltage Differential Signaling (LVDS) supports extended

graphics array (XGA), enabling 16.7 million colors at 1024X768 resolution.

T 3D graphics support.

T Supports simultaneous display between LCD and CRT display.

T S-video for output to a television or display device that supports S-video input.

T “Automatic LCD dim” feature that automatically selects the best setting for the display in order to

conserve power.

T Dual display capability

Multimedia

T Build-in optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo drive)

T 14.1” or 15.0” TFT XGA LVDS panel

T Built-in stereo speakers

T Audio input and output jacks

Connectivity

T Built-in10/100 Mbps Ethernet connection

T Built-in 56Kbps fax/data modem

T 2 universal serial bus (USB 2.0) ports

T IEEE 1394 port

T 802.11b wireless LAN (optional)

System Specifications

Chapter 1

10 Chapter 1

Human-centric design and ergonomics

T All-in-one design (incorporating hard drive, optical drive and floppy disk drive)

T Rugged, yet extremely protable, construction

T Stylish appearance

T Full-size keyboard with 4 programmable launch keys

T Comfortable palm rest area with well-positioned touchpad

Expansion

T Upgradeable memory modules and hard disk

T PC card slot enables a range of add-on options

Keyboard and Pointing Device

T 88/90key Windows keyboard

T Ergonomically-centered touchpad pointing device

I/O Ports

T One type III or type II PC Card slot (PCMCIA and CardBus)

T One IEEE 1394 port

T One RJ-11 modem jack (V.90, 56K)

T One RJ-45 network jack (Ethernet 10/100) mbs

T One DC-in jack

T One parallel port (ECP/EPP compliant)

T One S-video TV-out port

T One external monitor port

T One headphone-out jack (3.5mm minijack)

T One microphone-in jack (3.5mm minijack)

T Two Universal Serial Bus (USB 2.0) ports

Chapter 1 11

System Block Diagram

5

4

3

2

1

D D

C C

B B

A A

DATA

ADDR

Super South

CK-GEN

CTRL

ADDR

HDD

CD-ROM

USB 2.0

AMD Processor ( Socket A )

DATA

CTRL

U ltraDMA 100/133

VIA

PCI BUS

ICS950902

19V I N

DC/DC

Battery

Charger

SYSTEM BLOCK

DIAGRAM

5V, 3V,CPUCORE VCC etc.

Keyboard

Touch

Pad

EC/KBC

PC87570

USB

CONN

PCI . .CLOCK

H/W

MO NITOR

THERMA L DIODE I N

P2P3,4

P5,6

P8,9,10

P21

P16

P17

P21

P20

P23

P25,P24

P20

Sm artAMC

(20468-21)

AMC97

AC'97 Link

Audio

Amplifier

TPA0212

P14

P7

RJ45

Pri mary

P16

LSI

80227

P18P18

LCD/INV

CONN

P11

P16

CRT

REQ/GNT4

LVDS

INTA#(VGA)

M ax 1632,Max1717

MO DEM DAA

SMARTDAA

(20463-11)

P22

RJ11

P22

P21

FAN

2'nd FAN

P21

POW ER IN

TOP

GND

IN1

IN2

VCC

BOT

0.5 oz

1 oz

PCB Stacker:

Twister-K

NB VT8372

S3

Savage8

VT8235

INTD#

P13

1394

CONN

REQ/GNT1

AD21

Slot0

INTC,(A)#

P18

1394

TSB43AB21

P18

AD23

P13

REQ/GNT2

PCMCIA

OZ6912

SIO

PC87393

P12

V-LINK

266MB/s

200/266MHZ

DDR

DIMM

DDR

DIMM

P20

BIOS

FDD

LPT

Port

P11

TV ENCODER

TV

P11

P12P16

PCMCIA :-INTD, REQ1, GNT1, AD21

1394 : -IN TC , REQ2, GNT2, AD23

12 Chapter 1

Board Layout

Top Vie w

1 LCD Connector 13 NS87570 Embeded Controller

2 Printer Port 14 Right Speaker Connector

3 CRT Connector 15 FDD Connector

4 USB Connector 16 Left Speaker Connector

5 1394 Connector 17 AC97 Codec smartamc cx20468-21

6 TV-Out 18 Clock generator

7 Power Jack 19 PCMCIA Connector

8 CPU Connector 20 Headphone-out Connector

9 Northbridge KN266 VT8372 21 Microphone-in Connector

10 ODD Connector 22 LAN Connector

11 HDD Connector 23 Modem Connector

12 Battery Connector

EBFU3ENC7F5!SFW;F

EBFU3ENC7F5!SFW;FEBFU3ENC7F5!SFW;FEBFU3ENC7F5!SFW;F

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Chapter 1 13

Bottom View

1 LAN Controller L80227 6 PCMCIA Cardbus Controller oz6912T

2 S-Video TV-out Controller ch7011a-t 7 SIO Controller PC87393

3 RAM Connector 8 BIOS EEPROM

4 Modem Controller smartdaa 20463-11 9 IEEE 1394 TSR43AB21 Controller

5 Southbridge VT8235 10 RTC Battery

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10

14 Chapter 1

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

# Item Description

1 Display Large liquid crystal display (LCD) provides

visual output.

2 Launch keys 4 buttons that can be programmed to start

frequently used applications.

3 Power button Turns the computer on and off.

4 Touchpad Touch sensitive pad that functions like a

computer mouse.

5 Click buttons & scroll

key

Right and left buttons that provide the

same functions as the buttons on a

computer mouse. The scroll key scrolls the

contents of a window up and down.

6 Speakers Left and right speakers deliver stereo audio

output.

7 Palm rest Provides a comfortable platform for your

hands when typing on the keyboard.

8 Keyboard Full-size keyboard for inputting typed data.

9 Status indicators Light emitting diodes (LED) that show the

status of the computer and its

componenets.

10 Latch Locks and releases the lid.

11 Wireless

communication button

Lights when the Wireless LAN capability is

enabled.

Chapter 1 15

Left Panel

# Item Description

1 Modem jack Connects the built-in fax/data modem to a

phone line.

2 Network jack Connects the computer to an Ethernet 10/

100-based network.

3 Microphone-in jack Connects an external microphone for audio

input.

4 Headphone jack Connects headphones for audio output.

5 PC card eject button Press the eject button to remove a PC card

for the PC card slot.

6 PC card slot The slot supports a standard Type II or

Type III PC card (PCMCIA or CardBus).

7 Floppy disk drive Supports a standard 3.5” diskette.

8 Floppy disk eject

button

Press the eject button to remove a diskette

from the floppy disk drive.

16 Chapter 1

Right Panel

# Item Description

1 Optical drive Depending on your model, the optical drive

is one of the following:

CD-ROM drive for reading CDs.

DVD-ROM drive for reading CDs and

DVDs.

DVD/CD-RW combo drive for reading CDs

and DVDs, and writing to CD-Rs and CD-

RWs.

2 Optical drive

emergency eject hole

Used to eject an optical disc when the

computer is turned off.

3 Optical drive eject

button

Press the eject button to remove a disc

from the optical drive.

4 Optical disc read

indicator

Light emitting diode (LED) that indicates

when an optical disc is being read.

Chapter 1 17

Rear Panel

# Item Description

1 Kensington lock slot For attaching a security connector.

2 DC-in jack Connects the AC adapter.

3 S-video Connects to a television or display device

with S-video input.

4 IEEE 1394 port Connects IEEE 1394 devices.

5 USB ports 2 ports for connecting USB devices.

6 External display port Connects an external (VGA) display

monitor.

7 Parallel port Connects a parallel device, such as a

printer.

8 Ventilation slots Enable the computer to stay cool. even

after prolonged use.

18 Chapter 1

Bottom Panel

# Item Description

1 Ventilation slots Enables the computer to stay cool, even

after prolonged use.

2 Reset Switch Forces the computer to shut down in the

event of system lockup.

Note: Any unsaved data will be lost.

3 Battery The computer’s removable battery.

4 Battery release latch Slide and hold the latch, and then pull the

battery to remove it from the unit.

5 Hard disk bay Removable cover provides access to the

computer’s hard drive.

6 Memory compartment Removable cover provides access to the

memory slots for upgrading the computer’s

memory.

Chapter 1 19

Indicators

Your computer provides an array of six indicators located above the keyboard, in addition to two indicators

positioned at the from of the palm rest area. These indicators show the status of the computer and its

components.

The six indicators located above the keyboard provide the following status information:.

The two indicators located at the front of the unit provide the following status information:

# Description

1 Caps Lock active

2 Num Lock active (Note: the keypad lock

must be turned on to use the embedded

numeric keypad.)

3 Scroll Lock active

4 Floppy disk drive activity

5 Hard disk drive activity

6 Optical drive activity

#

1 Battery charge:

Green

Amber

Red

Off

the AC adapter is connected and the battery is fully charged.

the AC adapter is connected and the battery is charging.

the AC adapter is connected and the battery has a fault.

the AC adapter is not connected, or the battery is not installed.

2 Power mode:

Steady green

Flashing green

Off

the computer is on (even if the display is turned off).

the computer is in standby mode.

the computer is turned off, or in hibernation mode.

20 Chapter 1

Keyboard

Special keys

Lock keys

The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows

keys, and twelve function keys (hot keys).

Embedded Keypad

The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on

the applicable keys.

To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + t keys simultaneously.

With the embedded keypad turned on, the following actions are possible:

Lock Key Description

Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.

Toggle on and off by pressing the Caps Lock key on the left side of the

keyboard.

Num lock When Num Lock is on, the embedded numeric keyboard can be used.

Toggle on and off by pressing the Fn+tkeys simultaneously.

Scroll lock When Scroll Lock is on, the screen toggles up or down one line at a time

when the up and down cursor control keys are pressed. Note: Scroll Lock

doesn’t work in all applications. Toggle on and off by pressing the Fn +u

keys simultaneously.

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