Acer 1310, D613 User manual

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Acer Aspire 1310 Series
Service Guide
SERVICE CD PART NO.: VD.A0307.001
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
II
Revision History
Please refer to the table below for the updates made on Aspire 1310 service guide.
Date Chapter Updates
III
Copyright
Copyright © 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear
on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
V
Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
VI
VII
Table of Contents
Chapter 1 System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 2 System Utilities 27
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Navigating the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Chapter 3 Machine Disassembly and Replacement 31
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Removing the Memory/HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Removing the Keyboard/LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Disassembling the LCD Module-14.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Disassembling the LCD Module-15.1 Inch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . .43
Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . .43
Chapter 4 Troubleshooting 45
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . .47
Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
VIII
Table of Contents
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Chpater 5 Jumper and Connector Locations 59
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Chapter 6 FRU (Field Replaceable Unit) List 61
Aspire 1310 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Appendix A Model Definition and Configuration 70
Appendix B Test Compatible Components 71
Microsoft Windows XP (Home) Environment Test . . . . . . . . . . . . . . . . . . . . . . .72
Appendix C Online Support Information 75
Index 77
Chapter 1 9
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
T Moblie AMD Athlon XP1800+/ XP1900+, or higher processor
T VIA KN266+VT8235 chipset
T 2 memory slots supporting 266MHz DDR, upgradeable to 2GB
T High capacity, Enhanced-IDE hard disk
T Microsoft Windows XP operating system
Display
T The 14.1” or 15.0” display panel provides a large viewing area for maximum efficiency and ease-
of-use. The thin-film transistor (TFT) Low Voltage Differential Signaling (LVDS) supports extended
graphics array (XGA), enabling 16.7 million colors at 1024X768 resolution.
T 3D graphics support.
T Supports simultaneous display between LCD and CRT display.
T S-video for output to a television or display device that supports S-video input.
T “Automatic LCD dim” feature that automatically selects the best setting for the display in order to
conserve power.
T Dual display capability
Multimedia
T Build-in optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo drive)
T 14.1” or 15.0” TFT XGA LVDS panel
T Built-in stereo speakers
T Audio input and output jacks
Connectivity
T Built-in10/100 Mbps Ethernet connection
T Built-in 56Kbps fax/data modem
T 2 universal serial bus (USB 2.0) ports
T IEEE 1394 port
T 802.11b wireless LAN (optional)
System Specifications
Chapter 1
10 Chapter 1
Human-centric design and ergonomics
T All-in-one design (incorporating hard drive, optical drive and floppy disk drive)
T Rugged, yet extremely protable, construction
T Stylish appearance
T Full-size keyboard with 4 programmable launch keys
T Comfortable palm rest area with well-positioned touchpad
Expansion
T Upgradeable memory modules and hard disk
T PC card slot enables a range of add-on options
Keyboard and Pointing Device
T 88/90key Windows keyboard
T Ergonomically-centered touchpad pointing device
I/O Ports
T One type III or type II PC Card slot (PCMCIA and CardBus)
T One IEEE 1394 port
T One RJ-11 modem jack (V.90, 56K)
T One RJ-45 network jack (Ethernet 10/100) mbs
T One DC-in jack
T One parallel port (ECP/EPP compliant)
T One S-video TV-out port
T One external monitor port
T One headphone-out jack (3.5mm minijack)
T One microphone-in jack (3.5mm minijack)
T Two Universal Serial Bus (USB 2.0) ports
Chapter 1 11
System Block Diagram
5
5
4
4
3
3
2
2
1
1
D D
C C
B B
A A
DATA
ADDR
Super South
CK-GEN
CTRL
ADDR
HDD
CD-ROM
USB 2.0
AMD Processor ( Socket A )
DATA
CTRL
U ltraDMA 100/133
VIA
PCI BUS
ICS950902
19V I N
DC/DC
Battery
Charger
SYSTEM BLOCK
DIAGRAM
5V, 3V,CPUCORE VCC etc.
Keyboard
Touch
Pad
EC/KBC
PC87570
USB
CONN
PCI . .CLOCK
H/W
MO NITOR
THERMA L DIODE I N
P2P3,4
P5,6
P8,9,10
P21
P16
P17
P21
P20
P23
P25,P24
P20
Sm artAMC
(20468-21)
AMC97
AC'97 Link
Audio
Amplifier
TPA0212
P14
P14
P7
RJ45
Pri mary
P16
LSI
80227
P18P18
LCD/INV
CONN
P11
P16
CRT
REQ/GNT4
LVDS
INTA#(VGA)
M ax 1632,Max1717
MO DEM DAA
SMARTDAA
(20463-11)
P22
RJ11
P22
P21
FAN
2'nd FAN
P21
POW ER IN
TOP
GND
IN1
IN2
VCC
BOT
0.5 oz
0.5 oz
1 oz
1 oz
1 oz
1 oz
PCB Stacker:
Twister-K
NB VT8372
S3
Savage8
VT8235
INTD#
P13
1394
CONN
REQ/GNT1
AD21
Slot0
INTC,(A)#
P18
1394
TSB43AB21
P18
AD23
P13
REQ/GNT2
PCMCIA
OZ6912
SIO
PC87393
P12
V-LINK
266MB/s
200/266MHZ
DDR
DIMM
DDR
DIMM
P20
BIOS
FDD
LPT
Port
P11
TV ENCODER
TV
P11
P12P16
PCMCIA :-INTD, REQ1, GNT1, AD21
1394 : -IN TC , REQ2, GNT2, AD23
12 Chapter 1
Board Layout
Top Vie w
1 LCD Connector 13 NS87570 Embeded Controller
2 Printer Port 14 Right Speaker Connector
3 CRT Connector 15 FDD Connector
4 USB Connector 16 Left Speaker Connector
5 1394 Connector 17 AC97 Codec smartamc cx20468-21
6 TV-Out 18 Clock generator
7 Power Jack 19 PCMCIA Connector
8 CPU Connector 20 Headphone-out Connector
9 Northbridge KN266 VT8372 21 Microphone-in Connector
10 ODD Connector 22 LAN Connector
11 HDD Connector 23 Modem Connector
12 Battery Connector
EBFU3ENC7F5!SFW;F
EBFU3ENC7F5!SFW;FEBFU3ENC7F5!SFW;FEBFU3ENC7F5!SFW;F
EBFU3ENC7F5!SFW;FEBFU3ENC7F5!SFW;FEBFU3ENC7F5!SFW;F
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S32:
S4
S5
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D7:8
D81
D276
D275
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D313
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D3:6
D284
D3:9
D266
D3:8
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D278
D25:
D3:5
D3:2
D311
D296
D31:
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D299
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D325
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D331
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D21:
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QD51
QD49
QD48
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QD75
QD74
D392
D399
D398
D393
D413
D371
D357
D356
D372
D364
D362
D363
D361
D35:
D359
D367
D2:8
D378
D377
D39:
D376
D375
D339
D346
D374
D373
D342
D33:
D383
D382
D329
D327
D366
D358
D341
D343
D397
D396
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D2:4
D395
D394
D365
D328
D286
D381
D37:
D379
D38:
D389
D388
D387
D386
D384
D385
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D2:1
D2:6
D285
D255
D261
D252
D272
D267
D253
D258
D222
D219
D22:
D223
D352
D332
D297
D291
D34:
D289
D3:4
D:6
D:2
D224
D97
D353
D351
D354
D369
D368
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D28:
D32:
D265
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D234
D238
D217
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QD6:
QD61
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QD31
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D335
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D314
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D269
D268
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D42:
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D61
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D419
D411
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D24:
D242
D23:
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U63
U64
U65
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SQ4:
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12
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14
16
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20
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Chapter 1 13
Bottom View
1 LAN Controller L80227 6 PCMCIA Cardbus Controller oz6912T
2 S-Video TV-out Controller ch7011a-t 7 SIO Controller PC87393
3 RAM Connector 8 BIOS EEPROM
4 Modem Controller smartdaa 20463-11 9 IEEE 1394 TSR43AB21 Controller
5 Southbridge VT8235 10 RTC Battery
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QS96
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QD236
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QD229
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QD23:
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D53:
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D735
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D451
D452
D453
D454
D455
D456
D457
D458
D459
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M5:
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QE36
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2
1
4
3
5
6
7
8
9
10
14 Chapter 1
Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
Front View
# Item Description
1 Display Large liquid crystal display (LCD) provides
visual output.
2 Launch keys 4 buttons that can be programmed to start
frequently used applications.
3 Power button Turns the computer on and off.
4 Touchpad Touch sensitive pad that functions like a
computer mouse.
5 Click buttons & scroll
key
Right and left buttons that provide the
same functions as the buttons on a
computer mouse. The scroll key scrolls the
contents of a window up and down.
6 Speakers Left and right speakers deliver stereo audio
output.
7 Palm rest Provides a comfortable platform for your
hands when typing on the keyboard.
8 Keyboard Full-size keyboard for inputting typed data.
9 Status indicators Light emitting diodes (LED) that show the
status of the computer and its
componenets.
10 Latch Locks and releases the lid.
11 Wireless
communication button
Lights when the Wireless LAN capability is
enabled.
Chapter 1 15
Left Panel
# Item Description
1 Modem jack Connects the built-in fax/data modem to a
phone line.
2 Network jack Connects the computer to an Ethernet 10/
100-based network.
3 Microphone-in jack Connects an external microphone for audio
input.
4 Headphone jack Connects headphones for audio output.
5 PC card eject button Press the eject button to remove a PC card
for the PC card slot.
6 PC card slot The slot supports a standard Type II or
Type III PC card (PCMCIA or CardBus).
7 Floppy disk drive Supports a standard 3.5” diskette.
8 Floppy disk eject
button
Press the eject button to remove a diskette
from the floppy disk drive.
16 Chapter 1
Right Panel
# Item Description
1 Optical drive Depending on your model, the optical drive
is one of the following:
CD-ROM drive for reading CDs.
DVD-ROM drive for reading CDs and
DVDs.
DVD/CD-RW combo drive for reading CDs
and DVDs, and writing to CD-Rs and CD-
RWs.
2 Optical drive
emergency eject hole
Used to eject an optical disc when the
computer is turned off.
3 Optical drive eject
button
Press the eject button to remove a disc
from the optical drive.
4 Optical disc read
indicator
Light emitting diode (LED) that indicates
when an optical disc is being read.
Chapter 1 17
Rear Panel
# Item Description
1 Kensington lock slot For attaching a security connector.
2 DC-in jack Connects the AC adapter.
3 S-video Connects to a television or display device
with S-video input.
4 IEEE 1394 port Connects IEEE 1394 devices.
5 USB ports 2 ports for connecting USB devices.
6 External display port Connects an external (VGA) display
monitor.
7 Parallel port Connects a parallel device, such as a
printer.
8 Ventilation slots Enable the computer to stay cool. even
after prolonged use.
18 Chapter 1
Bottom Panel
# Item Description
1 Ventilation slots Enables the computer to stay cool, even
after prolonged use.
2 Reset Switch Forces the computer to shut down in the
event of system lockup.
Note: Any unsaved data will be lost.
3 Battery The computer’s removable battery.
4 Battery release latch Slide and hold the latch, and then pull the
battery to remove it from the unit.
5 Hard disk bay Removable cover provides access to the
computer’s hard drive.
6 Memory compartment Removable cover provides access to the
memory slots for upgrading the computer’s
memory.
Chapter 1 19
Indicators
Your computer provides an array of six indicators located above the keyboard, in addition to two indicators
positioned at the from of the palm rest area. These indicators show the status of the computer and its
components.
The six indicators located above the keyboard provide the following status information:.
The two indicators located at the front of the unit provide the following status information:
# Description
1 Caps Lock active
2 Num Lock active (Note: the keypad lock
must be turned on to use the embedded
numeric keypad.)
3 Scroll Lock active
4 Floppy disk drive activity
5 Hard disk drive activity
6 Optical drive activity
#
1 Battery charge:
Green
Amber
Red
Off
the AC adapter is connected and the battery is fully charged.
the AC adapter is connected and the battery is charging.
the AC adapter is connected and the battery has a fault.
the AC adapter is not connected, or the battery is not installed.
2 Power mode:
Steady green
Flashing green
Off
the computer is on (even if the display is turned off).
the computer is in standby mode.
the computer is turned off, or in hibernation mode.
20 Chapter 1
Keyboard
Special keys
Lock keys
The keyboard features full-size keys with an embedded keypad, separate cursor control keys, two Windows
keys, and twelve function keys (hot keys).
Embedded Keypad
The embedded keypad functions like a desktop numeric keypad. It is indicated by small blue numbers and on
the applicable keys.
To use the the embedded numeric keys, toggle the Num Lock on by pressing the Fn + t keys simultaneously.
With the embedded keypad turned on, the following actions are possible:
Lock Key Description
Caps Lock When Caps Lock is on, all alphabetic characters are typed in uppercase.
Toggle on and off by pressing the Caps Lock key on the left side of the
keyboard.
Num lock When Num Lock is on, the embedded numeric keyboard can be used.
Toggle on and off by pressing the Fn+tkeys simultaneously.
Scroll lock When Scroll Lock is on, the screen toggles up or down one line at a time
when the up and down cursor control keys are pressed. Note: Scroll Lock
doesn’t work in all applications. Toggle on and off by pressing the Fn +u
keys simultaneously.
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