Uniden UIP1869V User manual

UIP1869V

OWNER'S

MANUAL

[1]

www.uniden.com

WELCOME /FEATURES 2

TERMINOLOGY 4

CONTROLS & FUNCTIONS 5

GETTING STARTED 7

Setting up your Broadband Phone 7

Expanding Your Phone 15

Installing the Beltclip 18

Optional Headset Installation 18

Installing Uniden's Cordless Telephone Customization Tool 19

Using the Interface 20

Main Menu Options 25

Global Setup 27

Setting Up the Handset 31

Setting Display Options 37

BASICS 40

Using Your Phone 40

Redialing a Call 43

Adjusting the Ringer and Speaker Volume 45

Privacy Mode 47

Muting the Ringer 47

Muting the Microphone 48

Find Handset 48

Handset Conferencing 49

Using One Touch Voice Mail Access 50

PHONEBOOK 51

Using the Handset Phonebook 51

Using the Base Phonebook 58

Using Speed Dial 63

CALLER ID 64

Using Caller ID 64

MULTI-HANDSET FEATURES 68

Multi-Handset Features 68

Using the Room/Baby Monitor 69

Using the Intercom 70

Transferring a Call 71

TROUBLESHOOTING 73

Troubleshooting 73

ADDITIONAL INFORMATION 81

Note on Power Sources 81

General Information 83

PRECAUTIONS & WARRANTY 84

I.C. NOTICE 85

INDEX 86

Contents

UP771BH.book Page 1 Monday, September 5, 2005 11:34 AM

WELCOME/FEATURES [2]

www.uniden.com

With the UIP1869V broadband Internet telephone, Vonage's Internet phone service and

your broadband connection, you can access the Internet and make phone calls

simultaneously. The UIP1869V connects directly to your broadband modem. It separates

voice signals from data signals and sends voice traffic to its cordless handsets and data

traffic to your computer.

If you a have a local switch or router supporting a LAN, the UIP1869V will pass all Data

traffic through to your LAN.

Note: Illustrations in this manual are used for explanation purposes.

Some illustrations in this manual may differ from the actual unit.

• 5.8GHz Digital Expandable

• Corded/Cordless Telephone System

• Caller ID/Call Waiting

• 100 Programmable Memory Locations in the Base and Each Cordless Handset

• Downloadable Images

• Recordable Ringer Tone

WELCOME/FEATURES

Welcome

Features

UP771BH.book Page 2 Monday, September 5, 2005 11:34 AM

[3] WELCOME/FEATURES

www.uniden.com

This series features AutoTalk¥ and AutoStandby¥. AutoTalk allows you to answer a call by just removing

the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to

hang up by simply returning the handset to the cradle.

To protect you against mis-billed calls that might result from your phone being activated by other

equipment, this series has

Random Code¥ digital security, which automatically selects one of more than

10,000,000 digital security codes for the handset and base.

Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The

result is a more secure conversation with the clarity of digital sound, extended range, and minimal

interference from other cordless phones.

IntegriSound¥ Built in sound quality which provides life-like conversations.

With DirectLink¥ mode, you can use two or more handsets as radio transceivers (walkie-talkies).

Be sure to visit our web site: www.uniden.com

Uniden

£

is a registered trademark of Uniden America Corporation.

AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

Vonage

£

, The Broadband Phone Company

£

, and Vonage Digital Voice

£

are registered service marks owned

and used under license from Vonage Marketing, Inc., a wholly-owned subsidiary of Vonage Holdings Corp.

WELCOME/FEATURES

UP771BH.book Page 3 Tuesday, August 2, 2005 9:06 AM

TERMINOLOGY [4]

www.uniden.com

Accessibility

If you have a disability and need customer service assistance or if you have any questions about how

Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY

line:1-800-874-9314

A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a

message, and we will call you back. Information is also available on our website, www.uniden.com, under

the "Accessibility" link.

Terminology

•Standby Mode - The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or speaker has

not been pressed. The corded base handset is on the base and speaker on the base has not

been pressed. No dial tone is present.

•Talk Mode - The handset is off the cradle and talk/flash or speaker has been pressed, or pick up the

corded base handset and speaker on the base is pressed and enabling a dial tone.

•VoIP - Voice over Internet Protocol, a method of sending voice signals over broadband Internet

connections.

•Station - The main base or any registered handset.

•Configuration utility - The internal user interface that allows you to change configurations settings in the

UIP1869V. You can access the configuration utility with an Internet web browser.

TERMINOLOGY

UP771BH.book Page 4 Tuesday, August 2, 2005 9:06 AM

[5] CONTROLS & FUNCTIONS

www.uniden.com

Controls & Functions

1. New Message LED

2. Volume (up) (P. 45)

3. Volume (down) (P. 45)

4. Talk/flash (P. 40 & 41)

5. Back/hold/intercom

(P. 23, 42 & 70)

6.

*

/tone (P. 65)

7. Ear Speaker

8. Soft keys (P. 22)

9. end (P. 40)

10.Joystick (P. 23)

11.speaker (P. 40)

12.# (P. 65)

13.Handset Microphone

14.Handset Charging Contacts

15.Handset Antenna

16.Beltclip Hole

17.Speakerphone Speaker and Ringer

18.Headset Jack

19.Handset Battery Compartment

20.USB jack

1

2

3

4

5

8

7

13

14

10

11

9

17

19

18

16

15

20

6 12

CONTROLS &

FUNCTIONS

UP771BH.book Page 5 Tuesday, August 2, 2005 9:06 AM

CONTROLS & FUNCTIONS [6]

www.uniden.com

26

27

24

25

23

32

33

31 3940302928

41 42 43 44 45 46

21 22

35

36

37

38

34

LEDs

Power

Status

LAN

Status

WAN

Status

Inactive

LED

Phone1

Status

Phone 2

Status

LAN WAN Phone1 Phone2

21. phonebook

(

P. 5 1

)

22. In use LED

23. New Message LED

24. call id (P. 64)

25. Corded Base Handset

26. Base Speaker

27. Curl Cord

28. intercom/hold (P. 70 & 42)

29. find handset (P. 48)

30. do not disturb /DND LED (P. 47)

31. /tone/< (P. 66)

32. LCD Display

33. /vol

/ (volume up/down)

(P. 45 & P. 28)

34. soft Keys (P. 22)

35. speaker/speaker LED (P. 40)

36. flash (P. 41)

37. mute

(P. 48)

38. exit

(

P. 5 8

)

39. mic (microphone)

40. #/> (P. 66)

41. Phone 1 port

42. Phone 2 port

43. Internet (WAN) port

44. Ethernet (LAN) port

45. Reset switch

46. Power port

CONTROLS &

FUNCTIONS

UP771BH.book Page 6 Monday, September 5, 2005 11:34 AM

[7] GETTING STARTED

www.uniden.com

Setting up your Broadband Phone

Safety Recommendations

To ensure general safety, follow these guidelines:

• Do not open or disassemble this product.

• Do not expose the product to moisture.

• Do not perform any action that creates a potential hazard to people or makes the

equipment unsafe.

• Ultimate disposal of this product should be handled according to all national laws and

regulations.

• Do not touch the wires on the cable ports or the wires of cables connected to a port as

hazardous voltage may be present on these wires when the equipment is powered on.

• The plug-socket combination must be accessible at all times because it serves as the power

disconnect.

• To avoid electric shock, do not connect the UIP1869V to any RJ-11 telephone wall jacks.

Use caution when connecting cables. This could damage the UIP1869V or the telephone

wiring in the building.

• Do not work on the system or connect or disconnect cables if lightning or thunder are

present in your area.

• Do not cover or block the air vents on the top or bottom surface of the UIP1869V.

Overheating can cause permanent damage to the unit.

• Read the instructions completely before connecting the system to its power source.

GETTING STARTED

UP771BH.book Page 7 Tuesday, August 2, 2005 9:06 AM

GETTING STARTED [8]

www.uniden.com

911 Service Notice

911 dialing is not automatic.

Vonage services do not include traditional 911 emergency dialing. You must

successfully activate the 911 dialing feature (register and subscribe) by following the

instructions at www.vonage.com/911. Vonage's version of 911 is outlined in the

Vonage User Guide; your responsibilities as a Vonage subscriber are outlined in the

Vonage Terms of Service contract. It is important you read these documents (included

with your broadband phone) and understand this feature and its limitations.

Before You Start!

To activate your broadband Internet phone service visit www.vonage.com/activate.

You will need your MAC address, a twelve-character ID that identifies your

UIP1869V. The MAC address is located on the bottom of your UIP1869V broadband

phone. Be sure to enter all of the characters exactly as they appear on the sticker.

(All letters should be upper-case.)

Note: If you are an existing Vonage customer and are upgrading your device, please

call our customer care department at 1-VONAGE-HELP (1-866-243-4357). Customer

Care is available 24 hours a day, 7 days a week.

STEP 1: Check Your Equipment

Check your broadband setup and the other equipment you will need:

• A broadband modem and a broadband Internet connection

• A computer with an Ethernet port (or a local Ethernet switch or router)

• Two CAT-5 Ethernet cables

• If you subscribe to a second phone line or want to use a backup phone off of the

UIP1869V, you will need a standard telephone cable (RJ-11)

If you ordered your

UIP1869V directly from

Vonage, it will already

be activated for you.

note

GETTING STARTED

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[9] GETTING STARTED

www.uniden.com

Check Your Broadband Configuration

The UIP1869V supports the two most common broadband connection protocols:

DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to

change any settings on the UIP1869V. If your broadband connection uses PPPoE,

you will need to enter your user name and password in Step 3.

If your broadband provider has given you a static IP address, you will need a special

configuration for your UIP1869V. See the User Interface Guide at www.uniden.com/

voip for more information on configuring for static IP addresses.

STEP 2: Connect Your UIP1869V

Once your account is set up, you can connect your UIP1869V.

1) Use the coil cord to connect the corded handset to the base.

2) Use the blue Ethernet cable to connect your broadband modem to the blue RJ-45 port

labeled Internet (WAN). If you have a home router then use the blue Ethernet cable to

connect one of the LAN ports on your router to the Internet (WAN) port on your UIP1869V

instead.

GETTING STARTED

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GETTING STARTED [10]

www.uniden.com

3) Use the yellow Ethernet cable to connect your PC to the yellow RJ-45 port labeled

Ethernet (LAN). If you use a switch or router for a local network, connect it to the

Ethernet (LAN) port instead.

4) OPTIONAL: If you have a second phone you want to use for line 1, connect it to Phone1.

If you have subscribed to a second VoIP line you can connect an analog phone or Fax

machine to Phone2.

CAUTION

Do not connect the UIP1869V to a regular telephone wall jack.

•You can also connect a

wireless access point

to the Ethernet (LAN)

port, if desired.

•Phone1 is not a

separate line. Any

phone connected to

Phone1 will share VoIP

line 1 with all the

UIP1869V's cordless

handsets.

note

GETTING STARTED

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[11] GETTING STARTED

www.uniden.com

5) Use the included AC adapter to connect the

POWER port to a 120 Vac continuous power

outlet.

CAUTION

To avoid risk of fire or electrical hazard,

use ONLY the included AC adapter!

All the LEDs will flash several times, and

the Power LED will remain on. If the

UIP1869V was properly recognized by

Vonage's network, the Phone 1 LED will illuminate. Test your connection by making

a call with the corded handset and browsing to a web page from your PC. If you

have any difficulty, see the Troubleshooting section.

Configuring Your UIP1869V (PPPoE users only)

If you use PPPoE to connect to the Internet (common for DSL users), your

broadband service provider assigned you a user name and password. You will need

to enter this user name and password into the UIP1869V. The UIP1869V can take

the place of any additional PPPoE software you received from your ISP, allowing you

to establish and maintain your broadband connection without running any extra

programs on your computer.

Follow the steps below to configure the UIP1869V to use a PPPoE-based connection.

1. Make sure your computer is directly connected to the UIP1869V's LAN port.

2. On your computer, open an Internet web browser window.

GETTING STARTED

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GETTING STARTED [12]

www.uniden.com

• Enter http://192.168.15.1 (the UIP 1869V broadband telephone system's default IP

address) in the address field of your browser and hit the ENTER key.

• A screen with fields for your username and password will appear. Enter "admin" in both

fields for now (you should set a new password later using the Advanced tab's user

configuration screen). Then click "OK".

• Select the Setup Tab at the top of the screen, then select "WAN Configuration" from the

menu on the left. This opens the WAN configuration Setup Screen.

• In the pull down menu labeled "WAN Interface Type" (see image below) select PPPoE. This

opens the PPPoE configuration screen.

• Enter the username, password and service name (if required) provided by your ISP. This is

the same info you enter every time you log in.

• Click "Apply". When asked if you want to save the UIP 1869V configuration, click "Yes".

• When the lights on the UIP 1869V stop flashing, check for Internet access by browsing to

a web page.

GETTING STARTED

UP771BH.book Page 12 Tuesday, August 2, 2005 9:06 AM

[13] GETTING STARTED

www.uniden.com

Install the rechargeable battery pack into the handset

1) Press down on the handset battery case cover (use the finger indention for a better grip)

and slide the cover downward to remove.

2) Place the battery pack in the battery compartment with the connectors on the battery and

on the compartment aligned.

3) Place the battery case cover back on the handset and slide it upwards until it clicks into

place.

•

Use only the Uniden

(BT-0003)

rechargeable battery

pack supplied with

your cordless

telephone.

•

Replacement battery

packs are also available

through the Uniden

Parts Department.

note

GETTING STARTED

UP771BH.book Page 13 Tuesday, August 2, 2005 9:06 AM

GETTING STARTED [14]

www.uniden.com

Connect the charger

The handset is powered by a rechargeable battery pack. The battery recharges

automatically when the handset is placed in the charger.

1) Connect the AC adapter to the DC IN 9V

jack and to a standard 120V AC wall outlet.

Caution: To avoid risk or fire or shock, use

only the included AC adapter.

2) Set the charger on a desk or tabletop, and

place the handset in the charger with the

keypad facing forward.

3) Make sure that the charge LED illuminates.

If the LED does not illuminate, check to see

that the AC adapter is plugged in and the

handset makes good contact with the base

charging contacts.

4) Charge the handset battery pack for at least 15-20 hours before using your new cordless

handset for the first time.

For maximum range:

•Do not hold the

handset where you

might block the signal.

•Metal and reinforced

concrete may affect

cordless telephone

performance.

note

Correct

Incorrect

Antenna

GETTING STARTED

UP771BH.book Page 14 Tuesday, August 2, 2005 9:06 AM

[15] GETTING STARTED

www.uniden.com

Expanding Your Phone

Ten Handset Expandability

Your phone supports up to ten handsets, including any handsets supplied with your

phone. You can now place a fully-featured cordless handset anywhere AC power is

available to connect the handset charger.

Handsets can be used in DirectLink Mode or on an intercom call without interfering

with incoming calls. It is possible to have a 4-way conference among the base, two

handsets, and one outside line.

All of the handsets ring when a call is received.

Backwards/Forwards Compatibility

Your phone is compatible with other Uniden 5.8GHz Digital Expandable Handsets.

Compatible models include the TCX805, ELX500, TCX400, and TCX440. (Please check

www.uniden.com for an updated list of expansion handsets compatible with this

series.)

GETTING STARTED

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GETTING STARTED [16]

www.uniden.com

Registering Expansion Handsets

Handsets supplied with the phone are registered to the base by the factory. When

you register an extra handset to the base, the handset ID will be assigned.

Before the expansion handset is registered, the battery pack MUST be charged for

15-20 hours.

To register expansion handsets, follow the steps below:

1) Make sure the main base is in standby mode.

2) On the base, press the MENU soft key, and then select

*54GIKUVTCVKQP

.

3) On the handset, press and hold # until you will hear a beep.

4) Press the OK soft key.

5) While the handset is registering,

*CPFUGV4GIKUVGTKPI

will appear in the Handset

LCD. When

4GIKUVTCVKQP%QORNGVG

is displayed, the handset has been registered

to the base. If

4GIKUVTCVKQP(CKNGF

appears, please try these steps again.

If a handset has ever

been registered to a

different base, you

must de-register the

handset before you

can register it to the

new base (see page

17).

note

GETTING STARTED

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[17] GETTING STARTED

www.uniden.com

System Reset

De-register the Handset

When you de-register a handset, the handset will also be removed from the base

index. The base must be in range and powered on before you can degister a

handset.

1) Press and hold end and # for more than 5 seconds. Select

&GTGIKUVGT*5

.

2) The phone will ask you to confirm the deregistration. Select

;GU

.

When the base information is deleted, the handset displays

/756RNCEGVJGJCPFUGVKPDCUGVQTGIKUVGT/QFGNUOC[XCT[

TGHGTVQ1YPGTU/CPWCNHQTJGNR

. Re-register the handset to the

base (see page 16).

Replacing the Base

If the base is unavailable for some reson, you can use the Replacing Base function

to de-register the handset. When you replace the base, the handset will not be

removed from the base index.

1) Press and hold end and # for more than 5 seconds. Select

4GRNCEKPI$CUG

.

2) Select

;GU

.

3) You will hear a confirmation tone. The base information will be

deleted.

5[UVGO4GUGV

&GTGIKUVGT*5

4GRNCEKPI$CUG

5'.'%65'.'%6

5[UVGO4GUGV

&GTGIKUVGT*5

4GRNCEKPI$CUG

5'.'%65'.'%6

GETTING STARTED

UP771BH.book Page 17 Tuesday, August 2, 2005 9:06 AM

GETTING STARTED [18]

www.uniden.com

When the base information is deleted, the handset displays

/756RNCEGVJGJCPFUGVKPDCUGVQTGIKUVGT/QFGNUOC[XCT[

TGHGTVQ1YPGTU/CPWCNHQTJGNR

. Re-register the handset to the

base (see page 16).

Installing the Beltclip

To attach the beltclip

Insert the beltclip into the holes on each side of the handset.

Press down until it clicks.

To remove the beltclip

Pull either side of the beltclip to release the tabs from the holes.

Optional Headset Installation

Your phone may be used with an optional headset.

To use an optional headset, insert the headset plug into

the headset jack. Your phone is ready for hands-free

conversations. (Headsets may be purchased by calling

Uniden's Parts Department. See back cover page.)

4GRNCEKPIDCUG

;GU

0Q

5'.'%65'.'%6

GETTING STARTED

UP771BH.book Page 18 Tuesday, August 2, 2005 9:06 AM

[19] GETTING STARTED

www.uniden.com

Installing Uniden's Cordless Telephone

Customization Tool

This phone includes Uniden's Cordless Telephone Customization Tool for your

Windows PC. You can use this software application to completely configure your

phone, download pictures for wallpaper, and import contacts from Microsoft Outlook.

NOTE: Uniden's Cordless Telephone Customization Tool requires either Microsoft®,

Windows® 98SE, Windows ME, Windows 2000, Windows XP and more than 150MB

free hard drive space.

1) Insert the Cordless Telephone

Customization Tool CD into your

computer's CD-ROM drive. The installation

application should start automatically.

2) If the application doesn't start, go to the

Start menu and select Run.

3) In the window, type

d:\autorun.exe (where

d is the letter assigned to your CD-ROM

drive), and click OK.

4) Once the software is installed, connect

the USB cable to the handset and your PC

as shown.

5) Customize your Uniden cordless handset

with your personal preferences.

For complete instructions on using Uniden's Cordless Telephone Customization Tool,

see the help file on the CD-ROM.

To PC

GETTING STARTED

UP771BH.book Page 19 Tuesday, August 2, 2005 9:06 AM

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Uniden UIP1869V User manual

Uniden UIP1869V User manual

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