Acumen AiS-S12H User manual

Brand: Acumen

Model: AiS-S12H

Category: Network Video Recorders (NVR)

Type: User manual

This manual is also suitable for

AiS HD Series

Speed Dome Camera

INSTRUCTION MANUAL

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Safety Precaution

 Make sure to turn off the power before installing camera.

 Do not install under the direct sunlight

or in dusty areas.



Make sure to use the product within the temperature and humidity specified in the

specification.

 Do not operate the product in presence of vibrations or strong magnetic fields.

 Do not put electrically conducting materials in the ventilation

hole.



Do not open the top cover of the products. It may cause a failure or electric shock on the

component



To prevent from overheating, make sure to keep the distance at least 10cm from the

ventilation ho

le.



Make sure proper voltage before connecting the power

We appreciate your purchasing Megapixel IP PTZ camera.

Before installing the product, please read the following with care

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Table of Content

Chap

ter 1 Production ........................................................................................................................................ 6

1.1 Introduction ............................................................................................................................................ 6

1.1.1 About this manual ........................................................................................................................ 6

1.1.2 Features ...................................................................................................................................... 6

1.1.3 Product and Accessories ............................................................................................................. 8

1.1.4 Part Names and Functions .......................................................................................................... 9

1.1.5 System Connections ................................................................................................................. 10

1.2 Installation ............................................................................................................................................ 12

1.2.1 Installation Camera with Brackets ............................................................................................. 12

1.2.2 Installation using Wall Mount Bracket ....................................................................................... 13

1.2.3 Check if it works ........................................................................................................................ 14

Chapter 2 Network Connection ..................................................................................................................... 15

2.1 Setting the Network Zoom Camera over the LAN ................................................................................ 15

2.1.1 Wiring over the LAN ................................................................................................................... 15

2.1.2 Detecting and Changing the IP Address .................................................................................... 16

2.2 Setting the Network Zoom Camera over the WAN ........................................................................ 17

2.2.1 Static IP Connection ................................................................................................................ 17

2.2.2 Dynamic IP Connection ........................................................................................................... 18

Chapter 3 Access to the Network .............................................................................................................. 21

3.1 Accessing by Web Browsers ............................................................................................................. 21

3.2 Accessing by Client Software ............................................................................................................ 23

Chapter 4 Live View ...................................................................................................................................... 25

4.1 Live View Page .................................................................................................................................. 25

4.2 Starting Live View ............................................................................................................................... 26

4.3 Recording and Capturing Pictures Manually .................................................................................... 27

4.4 Operating PTZ Control ....................................................................................................................... 27

4.4.1 PTZ Control Panel ................................................................................................................... 27

4.4.2 Setting / Calling a Preset ....................................................................................................... 27

4.4.3 Setting / Calling a Patrol ........................................................................................................ 28

4.4.4 Configuring Power Off Memory .............................................................................................. 29

4.4.5 Configuring Park Actions ......................................................................................................... 30

4.5 Configuring Live View Parameters .................................................................................................... 31

Chapter 5 Camera Configuration ................................................................................................................. 32

5.1 Configuring Local Parameters ........................................................................................................... 32

5.2 Configuring Time Settings .................................................................................................................. 33

5.3 Configuring Network Settings ............................................................................................................ 36

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5.3.1 Configuring TCP/IP Settings .................................................................................................... 36

5.3.2 Configuring Port Settings ......................................................................................................... 37

5.3.3 Configuring PPPoE Settings .................................................................................................... 37

5.3.4 Configuring DDNS Settings ..................................................................................................... 38

5.3.5 Configuring SNMP Settings ..................................................................................................... 41

5.3.6 Configuring 802.1X Settings .................................................................................................... 42

5.3.7 Configuring QoS Settings ........................................................................................................ 43

5.3.8 Configuring FTP Settings ......................................................................................................... 44

5.3.9 Configuring UPnP™ Settings .................................................................................................. 45

5.3.10 Configuring NAT (Network Address Translation) Settings .................................................. 46

5.3.11 Configuring Email Settings ..................................................................................................... 46

5.4 Configuring Video and Audio Settings ............................................................................................. 48

5.4.1 Configuring Video Settings ...................................................................................................... 48

5.4.2 Configuring Audio Settings ...................................................................................................... 49

5.4.3 Configuring ROI ........................................................................................................................ 50

5.5 Configuring Image Settings ................................................................................................................ 51

5.5.1 Configuring Display Settings ................................................................................................... 51

5.5.2 Configuring OSD Settings ....................................................................................................... 56

5.5.3 Configuring Text Overlay Settings .......................................................................................... 57

5.5.4 Configuring Privacy Mask ........................................................................................................ 58

5.6 Configuring and Handling Alarms ..................................................................................................... 59

5.6.1 Configuring Motion Detection .................................................................................................. 59

5.6.2 Configuring Video Tampering Alarm ....................................................................................... 62

5.6.3 Handling Exception ................................................................................................................... 64

Chapter 6 Record Settings ........................................................................................................................... 65

6.1 Configuring NAS Settings .................................................................................................................. 65

6.2 Configuring Recording Schedule ....................................................................................................... 66

6.3 Configuring Snapshot Settings .......................................................................................................... 69

Chapter 7 Playback ........................................................................................................................................ 72

Chapter 8 Log Searching .............................................................................................................................. 75

Chapter 9 Others ............................................................................................................................................ 76

9.1 Managing User Accounts ................................................................................................................... 76

9.2 Configuring RTSP Authentication ......................................................................................................... 78

9.3 Configuring Anonymous Visit ............................................................................................................. 78

9.4 Configuring IP Address Filter ................................................................................................................ 79

9.5 Viewing Device Information ............................................................................................................... 79

9.6 Maintenance ........................................................................................................................................ 80

9.6.1 Rebooting the Zoom camera .................................................................................................. 80

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9.6.2 Restoring Default Settings ....................................................................................................... 80

9.6.3 Importing/Exporting Configuration File .................................................................................... 81

9.6.4 Upgrading the System ............................................................................................................. 81

9.6.5 Enabling/Disabling Telnet ......................................................................................................... 82

Appendix .......................................................................................................................................................... 83

Appendix 1 SADP Software Introduction ................................................................................................ 83

Appendix 2 Port Mapping ......................................................................................................................... 84

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Chapter 1 Production

1.1 Introduction

1.1.1 About this manual

This User Manual provides information on operating and managing the megapixel IP PTZ camera. The

Manual includes instructions of installation, operation and configuration of megapixel IP PTZ camera as well

as how to make troubleshooting.

1.1.2 Features

This product is a megapixel PTZ network-based camera with remote live monitoring, audio monitoring and

control via an IP network such as LAN, ADSL/VDSL, and Wireless LAN.

Video

 Highly efficient compression algorithm, H.264 & MJPEG support

 Wide range of transmission rates: 32kbps ~ 16mbp



Various transmission modes: CBR,

VBR

 Motion

detection

Audio

 Multi-transmission mode: Simplex (IP PTZ camera  Client PC or Decoder, Client PC or Decoder  IP

PTZ camera), Full Duplex

Network

 Fixed IP & Dynamic IP (DHCP) support

 1:1, 1:N support



Multicasting



Various types of Protocol support : TCP/IP, UDP, Multicast, DHCP, SMTP, HTTP, SNMP, RTP, RTSP



OnVIF

, PSIA compliant

Serial Data

 Data pass-through mode : Serial data communication between megapixel IP PTZ camera and Decoder

Event Alarm

 Event Alarm notification, camera can be set to move to the corresponding Preset position.

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User Interface



Diagnose and upgrade through dedicated program called ACUMEN INT.CORP

 System configuration using Internet Explorer

High Reliability

 Reliable embedded system

Powerful Pan/Tilt Functions

 Max. 150/sec high speed Pan/Tilt Motion



Using Vector Drive Technology, Pan/Tilt motions are accomplished in a shortest path. As a result, time to

target view is reduced dramatically and the video on the monitor is very natural to

watch.



For jog operation using a controller, since ultra slow speed 0.05/sec can be reached, it is very easy to

locate camera to desired target view. Additionally it is easy to move camera to a desired pos

ition with

zoom

-proportional pan/tilt movement.

Preset, Pattern, Swing, Group

 MAX. 128 Presets are assignable and characteristics of each preset can be set up independently,

 Max. 8 set of Swing action can be stored. This enables to move camera repetitively between

two preset

positio

ns with designated speed.

 Max. 1 of Patterns can be recorded and played back. This enables

to move camera to follow any

trajecto

ry operated by joystick as closely as possible.

PTZ(Pan/Tilt/Zoom) Control

 Pelco-D or Pelco-P protocol can be selected as a control protocol in the current version of firmware..

Easy Installation and Perfect Outdoor Environment Compatibility

 Fans is built-in in camera for hot temperature environment. Also idealistic mechanical design protects

camera from water and dust

 It is easy to install and maintain camera with terminal for cable connection in brackets.

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1.1.3 Product and Accessories

Not

e: Mount Brackets are optional.



all Mount Bracket 

Ceiling Mount Bracket

[

Screws : Allen Screw HM612, Hex Lag #1450] [Screws : Allen Screw M612, Anchor Bolt 3/8"70]

 Main body  Accessories

ex Key :CRV5.0MM Straight screwdriver

CRV2.5MM

Powe

r Supply Installation manual

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1.1.4 Part Names and Functions

A. 3/4'' Silicone Knocko

ut Plug

B. Safely Rope

C. Camera Assembly

D. Water Joint

E. Connecter

F. Wall Mount

. I/O Cable

H. 5.0 mm Hex Key

2.5 mm Hex Key

• Dome Cove

r Do not det

ach protection vinyl from dome cover before finishing all

installation process to protect dome cover from scratches or dust.

• Drop Prev

ention

ring

This p

art keeps the camera from dropping during installation and

maintenance. After install the Bracket, please, hang the spring to

the drop prevention hook of main body as shown in picture for

further tasks.

• Mounting Screw

Hole

This hole is for screws that assembles the main body with a

bracket.

• LAN Port Used for the Ethernet connection

•

Audio Port Used for the

audio in/out connection.

• Vi

deo (BNC) Used for the

composite video out connection

• Power Connector Used for the power wire connection cable.

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1.1.5 System Connections

Camera can be connected in either 1 to 1 connection where one camera is connected to one PC client or a

decoder system or 1 to many connections where one camera can be connected to several PCs and decoder

systems. (video server can work as a video decoder which takes the data from a video server or IP camera,

decodes and outputs analog video.)

Topology

Gene

rally, megapixel IP Camera and PC or a decoder is connected in 1-to-1 mode or 1-to many configuration.

 1:1 Connection .

One ca

mera is installed at a site where video images are transmitted. A PC or a decoder is installed at a

central location to receive and view the video images on an analog monitor. Audio and serial data are

transferred in either direction.

 1:N Connection .

Site

Remote Center (Decoder)

Remote Center

Site

Remote Center (PC SW)

Site

Remote Center

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In this configuration, a site can be monitored from many remote central locations. Although up to 64 PCs or

decoders can be connected to one camera, in the real network environment, network bandwidth can limit the

maximum connections. Functionally, the central monitoring system (CMS) software provided can replace the

decoder.

Multicast Mode

If the network supp

orts multicasting, a large number of decoders can be used to receive video effectively from

a camera using a single streaming of video and audio. However, multicast mode is possible only when

network environment supports multicast.

Relay

ideo and audio data can be retransmitted from a center to another center. The arrangement is useful when

the network bandwidth to the site is limited while there are more than one center want to monitor the site.

iVMS-4200 (Video Management System)

iVMS-4200 (Central Monitoring System

) is a Window-based remote monitoring program in order to monitor or

control video, audio, and events in real time from several IP cameras or video servers. Please refer to the

iVMS-4200 User Manual for more in detail.

Site

Remote Center

Site

Center 1(Decoder)

Center 2 (Decoder)

Site

Remote Center (Decoder)

CMS

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1.2 Installation

1.2.1 Installation Camera with Brackets

Installation using Ceiling Mount Bracket

① Remove the ceiling tile from the ceiling and cut a

hole wh

ose diameter is 30~40mm on the ceiling tile

to pass the wire(s) and cable(s) through to the

upside of the ceiling. (In case of the wiring and

cabling through the mounting surface only) Then

prepare the ceiling mount bracket. Pull the wire(s)

for the system as below. (Anchor Bolt 3/8"×70)

② Hook up “Drop Prevention Spring” on

main body

to prevent ca

mera from unexpected drop and pull

the wire(s) and cable(s) for the system as below

③

Line up th

e mold lines and assemble

main body

to mount ad

aptor and turn it. And asse

mble the

main both

with the camera mount adap

tor with

the scre

ws. (Torx screw M4X18). Please make

sure the screws are tightly assemb

led for

waterproof.

Notice

 To adjust the installation height from the mounting surface, the pipe and coupler should be needed

betwe

en the surface mount part of the ceiling mount bracket and the camera mount part of the ceiling

mount bracket. Note that they are not supplied by the manufacturer.

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1.2.2 Installation using Wall Mount Bracket

① Make a hole whose diameter is 30~40mm on the

mounting surface to pass the wire(s) and cable(s)

through the mounting surface. (In case of the wiring

and cabling through the mounting surface only) Then

prepare the wall mount bracket. Pull the wire(s) and

cable(s) for the system as below. Attach the wall mount

bracket to the mounting surface. (Hex Lag #14×50)

② Hook up “Drop Prevention Spring” on main

body to prevent camera from unexpected drop

and pull the wire(s) and ca

ble(s) for the

system a

s below.

③ Li

ne up the mold lines and assemble main body

mount ada

ptor and turn it. And assemble the main

both with the camera mount adaptor with the screws.

(Torx screw M5X12). Please make sure the screws

are tightly assembled for waterproof.

④ Screw the dome cover to the main body and

remove the protection vinyl from the dome

cover.

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1.2.3 Check if it works

Once the power is supplied to the camera, it will start booting. The system will boot up to an operating mode

after approximately 30-40 seconds.

The software provided in the CD called (iVMS-4200)Video Manager allows you to check the IP address and

other network details of the camera. Please refer to the ACUMEN INT.CORP manual for instructions on how

to find the IP address of the camera and change it if required.

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Chapter 2 Network Connection

Before you start:

● IfyouwanttosetthenetworkzoomcameraviaaLAN(LocalAreaNetwork),

pleaserefertoSection4.1SettingtheNetworkZoomcameraovertheLAN.

● IfyouwanttosetthenetworkzoomcameraviaaWAN(WideAreaNetwork),

pleaserefertoSection4.2SettingtheNetworkZoomcameraovertheWAN.

2.1 Setting the Network Zoom Camera over the LAN

Purpose:

ToviewandconfigurethezoomcameraviaaLAN,youneedtoconnectthenetwork

zoomcamerainthesamesubnetwithyourcomputer,andinstalltheSADPor

iVMS‐4200softwaretosearchandchangetheIPofthenetworkzoomcamera.

Note:  ForthedetailedintroductionofSADP,pleaserefertoAppendix1.

2.1.1 Wiring over the LAN

Thefollowingfiguresshowthetwowaysofcableconnectionofanetworkzoom

cameraandacomputer:

Purpose:

● Totestthenetworkzoomcamera,youcandirectlyconnectthenetworkzoom

cameratothecomputerwithanetworkcableasshowninFigure2‐1.

● RefertotheFigure2‐2tosetthenetworkzoomcameraovertheLANviaa

switchorarouter.

Figure2‐1ConnectingDirectly

Network Camera

Computer

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Figure2‐2Conn

ectingviaaSwitchoraRouter

2.1.2 Detecting and Changing the IP Address

YouneedtheIPaddresstovisitthenetworkzoomcamera.

Steps:

1. TogettheIPaddress,youcanchooseeitherofthefollowingmethods:

◆UseSADP,asoftwaretoolwhichcanautomaticallydetecttheonline

networkzoomcamerasintheLANandlistthedeviceinformationincluding

IPaddress,subnetmask,portnumber,deviceserialnumber,deviceversion,

etc.,showninFigure2‐3.

◆Usetheclientsoftwaretolisttheonlinedevices.Pleaserefertotheuser

manualofclientsoftwarefordetailedinformation.

2. ChangetheIPaddressandsubnetmasktothesamesubnetasthatofyour

computer.

3. EntertheIPaddressofnetworkzoomcameraintheaddressfieldoftheweb

browsertoviewthelivevideo.

Notes:

● ThedefaultIPaddressis192.0.0.64.Thedefaultusernameisadmin,and

passwordis12345.

● Foraccessingthenetworkzoomcamerafromdifferentsubnets,pleasesetthe

Gatewayforthenetworkzoomcameraafteryouloggedin.Fordetailed

information,pleaserefertoSection5.3.1ConfiguringTCP /IPSettings.

Network Camera

Com

uter

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Figure2‐3SADPInterface

2.2 Setting the Network Zoom Camera over the WAN

Purpose:

ThissectionexplainshowtoconnectthenetworkzoomcameratotheWANwitha

staticIPoradynamicIP.

2.2.1 Static IP Connection

Beforeyoustart:

PleaseapplyastaticIPfromanISP(InternetServiceProvider).WiththestaticIP

address,youcanconnectthenetworkzoomcameraviaarouterorconnectittothe

WANdirectly.

● Connectingthenetworkzoomcameraviaarouter

Steps:

1. Connectthenetworkzoomcameratotherouter

2. AssignaLANIPaddress,thesubnetmaskandthegateway.RefertoSection4.1.2

DetectingandChangingtheIPAddressfordetailedIPaddressconfigurationof

thezoomcamera.

3. SavethestaticIPintherouter.

4. Setportmapping,E.g.,80,8000and554ports.Thestepsforportmappingvary

Dependingondifferentrouters.Pleasecalltheroutermanufacturerforassistance

withportmapping

Note:  RefertoAppendix2fordetailedinformationaboutportmapping.

5. Visitthenetworkzoomcamer athroughawebbrowserorthe clientsoftware

overtheinternet.

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Figure2‐4AccessingtheZoomcamerathroughRouterwithStaticIP

● Connecting the network zoom camera with static IP directly

YoucanalsosavethestaticIPinthezoomcameraanddirectlyconnectittothe

internetwithoutusingarouter.RefertoSection4.1.2DetectingandChangingtheIP

AddressfordetailedIPaddressconfigurationofthezoomcamera.



Figure2‐5AccessingtheZoomcamerawithStaticIPDirectly

2.2.2 Dynamic IP Connection

Beforeyoustart:

PleaseapplyadynamicIPfromanISP.Withthe dynamic IPaddress,youcanconnect

thenetworkzoomcameratoamodemorarouter.

● Connectingthenetworkzoomcameraviaarouter

Steps:

1. Connectthenetworkzoomcameratotherouter.

2. Inthezoomcamera,assignaLANIPaddress,thesubnetmaskandthegateway .

RefertoSection4.1.2DetectingandChangingtheIPAddressfordetailedLAN

configuration.

3. Intherouter,setthePPPoEusername,passwordandconfirmthepassword.

4. Setportmapping.E.g.80,8000and554ports.Thestepsforportmappingvary

dependingondifferentrouters.Pleasecalltheroutermanufacturerforassistance

withportmapping.

Note:  RefertoAppendix2fordetailedinformationaboutportmapping.

5. Applyadomainnamefromadomainnameprovider.

6. ConfiguretheDDNSsettingsinthesettinginterfaceoftherouter.

7. Visitthezoomcameraviatheapplieddomainname.

Network Camera

Com

uter

Network Camera with Static IP

Computer

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● Connectingthenetworkzoomcameraviaamodem

Purpose:

ThiszoomcamerasupportsthePPPoEautodial‐upfunction.Thezoomcameragetsa

publicIPaddressbyADSLdial‐upafterthezoomcameraisconnectedtoamodem.

YouneedtoconfigurethePPPoEparametersofthenetworkzoomcamera.Referto

Section6.3.3ConfiguringPPPoESettingsfordetailedconfiguration.

Figure2‐6AccessingtheZoomcamerawithDynamicIP

Note:  TheobtainedIPaddressisdynamicallyassignedviaPPPoE,sotheIPaddress

alwayschangesafterrebootingthezoomcamera.Tosolvetheinconvenienceofthe

dynamicIP,youneedtogetadomainnamefromtheDDNSprovider(E.g.

DynDns.com).Pleasefollowbelowstepsfornormaldomainnameresolutionand

privatedomainnameresolutiontosolvetheproblem.

◆ NormalDomainNameResolution

Figure2‐7NormalDomainNameResolution

Steps:

1. Applyadomainnamefromadomainnameprovider.

2. ConfiguretheDDNSsettingsintheDDNSSettingsinterfaceofthenetworkzoom

camera.RefertoSection6.3.4ConfiguringDDNSSettingsfordetailed

configuration.

3. Visitthezoomcameraviatheapplieddomainname.

20/89

◆PrivateDomainNameResolution

Figure2‐8PrivateDomainNameResolution

Steps:

1. InstallandruntheIPSer versoftwareinacomputerwithastaticIP.

2. AccessthenetworkzoomcamerathroughtheLANwithawebbrowserorthe

clientsoftware.

3. EnableDDNSandselectIPServerastheprotocoltype.RefertoSection6.3.4

ConfiguringDDNSSettingsfordetailedconfiguration.

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Acumen AiS-S12H User manual

Brand: Acumen

Model: AiS-S12H

Category: Network Video Recorders (NVR)

Type: User manual

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