Axis Communications Q6042 User manual

USERMANUAL

AXISQ6042PTZDomeNetworkCamera

AboutthisDocument

ThismanualisintendedforadministratorsandusersofAXISQ6042

PTZDomeNetworkCamera,andisapplicabletormware5.55and

later.Itincludesinstructionsforusingandmanagingtheproducton

yournetwork.Previousexperienceofnetworkingwillbeofusewhen

usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems

mayalsobebenecial,fordevelopingshellscriptsandapplications.

LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,

asrequired.Seealsotheproduct’sonlinehelp,availableviathe

web-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom

countrytocountry.Checkthelawsinyourlocalregionbeforeusing

thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC

decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please

informyourlocalAxisofceofanyinaccuraciesoromissions.Axis

CommunicationsABcannotbeheldresponsibleforanytechnicalor

typographicalerrorsandreservestherighttomakechangestothe

productandmanualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerialcontained

withinthisdocument,including,butnotlimitedto,theimplied

warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis

CommunicationsABshallnotbeliablenorresponsibleforincidentalor

consequentialdamagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedforitsintended

purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied

intheproductdescribedinthisdocument.Inparticular,andwithout

limitation,theseintellectualpropertyrightsmayincludeoneormore

ofthepatentslistedathttp://www.axis.com/patent.htmandoneor

moreadditionalpatentsorpendingpatentapplicationsintheUSand

othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem

“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0(see

http://www.opensource.apple.com/apsl).Thesourcecodeisavailable

fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe

instructionsgivenintheuserdocumentation.Thisequipmentcontains

nouser-serviceablecomponents.Unauthorizedequipmentchangesor

modicationswillinvalidateallapplicableregulatorycertications

andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare

registeredtrademarksortrademarkapplicationsofAxisABinvarious

jurisdictions.Allothercompanynamesandproductsaretrademarksor

registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,

Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows

VistaandWWWareregisteredtrademarksoftherespectiveholders.

JavaandallJava-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.UPnP

TM

isa

certicationmarkoftheUPnP

TM

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,

LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,

miniSDHC,microSDHC,microSDXCarealltrademarksorregistered

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage2.

Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom

AxisCommunicationsAB.SeeContactInformation,onpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable

standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)

andfoundtocomplywiththelimitsforaClassAdigitaldevice,

pursuanttopart15oftheFCCRules.Theselimitsaredesignedto

providereasonableprotectionagainstharmfulinterferencewhenthe

equipmentisoperatedinacommercialenvironment.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththeinstructionmanual,may

causeharmfulinterferencetoradiocommunications.Operationofthis

equipmentinaresidentialareaislikelytocauseharmfulinterference

inwhichcasetheuserwillberequiredtocorrecttheinterferenceat

hisownexpense.

Canada

ThisClassAdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofEN55022.Notice!ThisisaClassA

product.InadomesticenvironmentthisproductmaycauseRF

interference,inwhichcasetheusermayberequiredtotakeadequate

measures.

Thisproductfulllstherequirementsforimmunityaccording

toEN61000-6-1residential,commercialandlight-industrial

environments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto

EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission

accordingtotheClassAlimitofAS/NZSCISPR22.Notice!Thisisa

ClassAproduct.InadomesticenvironmentthisproductmaycauseRF

interference,inwhichcasetheusermayberequiredtotakeadequate

measures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環

境で使用すると電波妨害を引き起こすことがあります。こ

の場合には使用者が適切な対策を講ずるよう要求されるこ

とがあります。

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사

용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation

TechnologyEquipment.

Thepowersupplyusedwiththisproductshallfullltherequirements

forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)

accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof

itaccordingtolocalrawsandregulations.Forinformationabout

yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,

penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof

togetherwithhouseholdorcommercialwaste.Directive2012/19/EU

onwasteelectricalandelectronicequipment(WEEE)isapplicablein

theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theproductmustbedisposed

ofinanapprovedandenvironmentallysaferecyclingprocess.For

informationaboutyournearestdesignatedcollectionpoint,contact

yourlocalauthorityresponsibleforwastedisposal.Businessesshould

contacttheproductsupplierforinformationabouthowtodispose

ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU

ontherestrictionoftheuseofcertainhazardoussubstancesin

electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

actAdministrationontheControlofPollutionCausedbyElectronic

InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis

reseller.Ifyourquestionscannotbeansweredimmediately,your

resellerwillforwardyourqueriesthroughtheappropriatechannelsto

ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,

webinars,tutorialsandguides.

AXISQ6042PTZDomeNetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................6

LEDIndicators..................................................7

MidspanLEDIndicators..........................................8

AccessingtheProduct.......................................9

AccessfromaBrowser...........................................9

AccessfromtheInternet..........................................10

SettheRootPassword...........................................10

TheLiveViewPage..............................................11

MediaStreams.............................................14

HowtoStreamH.264............................................14

MJPEG........................................................14

AXISMediaControl(AMC)........................................14

AlternativeMethodsofAccessingtheVideoStream....................15

AccessingAudioStreams.........................................16

SettingUptheProduct......................................17

BasicSetup....................................................17

VideoandAudio............................................18

VideoStream...................................................18

StreamProles.................................................19

CameraSettings................................................20

Overlay........................................................21

PrivacyMask...................................................22

AudioSettings..................................................23

AudioClips....................................................24

LiveViewCong............................................25

PTZ(PanTiltZoom).........................................28

PresetPositions.................................................28

Gatekeeper....................................................29

Autotracking...................................................29

GuardTour.....................................................30

OSDIZones....................................................31

Advanced......................................................31

ControlQueue..................................................32

Detectors..................................................33

ShockDetection................................................33

MotionDetection...............................................33

AudioDetection................................................34

Applications...............................................36

ApplicationLicenses.............................................36

InstallApplication...............................................36

ApplicationConsiderations........................................36

Events....................................................38

SettingUpanActionRule........................................39

Recipients.....................................................40

Schedules......................................................41

Recurrences....................................................42

Recordings.................................................43

RecordingList..................................................43

ContinuousRecording............................................43

Languages.................................................44

SystemOptions.............................................45

Security.......................................................45

Date&Time....................................................47

Network.......................................................48

Storage.......................................................53

Ports&Devices.................................................54

Maintenance...................................................54

Support.......................................................55

Advanced......................................................55

ResettoFactoryDefaultSettings...................................56

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AXISQ6042PTZDomeNetworkCamera

TableofContents

Multi-ConnectorCable(soldseparately)........................57

Troubleshooting............................................59

CheckingtheFirmware...........................................59

UpgradingtheFirmware..........................................59

Symptoms,PossibleCausesandRemedialActions.....................60

TechnicalSpecications......................................64

PerformanceConsiderations.......................................66

5

AXISQ6042PTZDomeNetworkCamera

HardwareOverview

1

2

3

4

5

6

7

1

Partnumber(P/N)&Serialnumber(S/N)

2

Networkconnector(PoE+)

3

Multi-connector

4

SDcardslot

5

StatusLEDindicator

6

Controlbutton

7

Powerbutton

ConnectorsandButtons

Fortechnicalspecications,seepage64.

NetworkConnector

RJ45Ethernetconnector.SupportsPoweroverEthernetPlus(PoE+).Usethesuppliedmidspan.

6

AXISQ6042PTZDomeNetworkCamera

HardwareOverview

NOTICE NOTICE

NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothemidspanshall

beshielded(STP)andintendedfortheirspecicuse.Makesurethatthemidspanisproperlygrounded.Forinformationabout

regulatoryrequirements,seeRegulatoryInformation,onpage2.

Multi-connector

Terminalconnectorforconnectingexternalequipment:

•Audioequipment

•Input/Output(I/O)devices

•AC/DCpowersupply

Whenconnectingexternalequipment,amulti-connectorcable(availablefromAxis)isrequiredinordertomaintaintheproduct’sIP

rating.Formoreinformation,seeMulti-ConnectorCable(soldseparately),onpage57.

SDCardSlot

AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.

NOTICE NOTICE

NOTICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System

Options>Storage>SDCardandclickUnmount.

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage56.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage49.Toconnect,pressandholdthebuttonforabout1

seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage49.Toconnect,pressandholdthebuttonforabout3seconds.

PowerButton

Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused

withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage56.

LEDIndicators

LED

Color

Indication

Unlit

Connectionandnormaloperation

Amber

Steadyduringstartup.Flashesduringrmwareupgrade.

Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.

RedFlashesredforrmwareupgradefailure.

Status

GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.

7

AXISQ6042PTZDomeNetworkCamera

HardwareOverview

MidspanLEDIndicators

LED

Color

Indication

UnlitNocameraconnected.

GreenSteadywhencameraconnected,normaloperation.

Green,ashingSlowashwhenovercurrentorshortcircuitconditionontheport.

Port

Green,ashing

Fastashwheninputvoltageisoutofrangeorotherinternalerror.

ACGreenSteadywhenACpowerinputconnected.

8

AXISQ6042PTZDomeNetworkCamera

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,

SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage64.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

Note

•QuickTime

TM

isalsosupportedforviewingH.264streamsandforaudio.

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto

discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress

andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage10.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand

userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin

yourownLiveViewpage.

9

AXISQ6042PTZDomeNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust

congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which

willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage50.SeealsoAXISInternetDynamicDNSService

atwww.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot

Passworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS

certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The

HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage45.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe

resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage56.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

10

AXISQ6042PTZDomeNetworkCamera

AccessingtheProduct

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe

passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser

preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView

page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow

tocongurestreamproles,seepage19.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable

andcongureoutputbuttons,seepage26.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation

abouthowtoenableandcongureoutputbuttons,seepage26.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto

congureandenablethebutton,seeManualTrigger,onpage11.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour

computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.

EnablethisbuttonfromLiveViewCong>ActionButtons.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selecttheaudio

clipandclickthePlaybutton.

Thefansareactivatedautomatically.Pressthisbuttontomanuallyactivatetheproduct’sfans.Toenablethefan

button,gotoLiveViewCong>ActionButtons.andselectShowfanbutton.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.ReadmoreabouttheGatekeeper

onpage29.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto

validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

11

AXISQ6042PTZDomeNetworkCamera

AccessingtheProduct

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,see.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage14formore

information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied

intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer

keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin

theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen

audioisenabled.

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured

fromtheAudiotabintheAMCControlpanel:

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio

transmission.

12

AXISQ6042PTZDomeNetworkCamera

AccessingtheProduct

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder

SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor

releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe

mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode

buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding

theareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.

User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage32.

Selectarecordedtourandclick toplayapreviouslyrecordedtourandclick tostop.See

TourRecording,onpage30.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,

onpage28.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See

Autotracking,onpage29.

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe

cameraviewtothatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe

focusbarwilldisabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking

theCtrlpanelbutton(seeabove).

Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisisopened.Thiswilldisablethe

product’sautoiris.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.

Tomakeasavedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage32.

13

AXISQ6042PTZDomeNetworkCamera

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill

determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable

streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof

yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused

forliveunicastvideo,especiallywhenitis

importanttoalwayshaveanup-to-datevideo

stream,evenifsomeimagesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)

isusefulasitisrelativelysimpletocongure

rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse

rewalls.Firewallsarecommonlyconguredto

allowtheHTTPprotocol,thusallowingRTPto

betunneled.

Unicastingisusedforvideo-on-demand

transmissionsothatthereisnovideotrafc

onthenetworkuntilaclientconnectsand

requeststhestream.

Notethatthereareamaximumof20

simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways

up-to-date,evenifsomeimagesaredropped.

Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof

clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe

routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.

Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20

simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe

AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed

copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient

tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage

containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS

MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

14

AXISQ6042PTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s

Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

15

AXISQ6042PTZDomeNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessingAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

supportsG.711andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

•TheJavaappletsupportssimplexaudiowithG.711encoding.

16

AXISQ6042PTZDomeNetworkCamera

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin

thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage45.

2.TCP/IP.Seepage48.

3.Date&Time.Seepage47.

4.VideoStream.Seepage18.

5.AudioSettings.Seepage23.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

17

AXISQ6042PTZDomeNetworkCamera

VideoandAudio

Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:

•Videostreamsettings.Seepage18.

•Streamproles.Seepage19.

•Camerasettings.Seepage20.

•Overlayimage.Seepage21.

•Privacymask.Seepage22.

•Audiosettings.Seepage23.

•Audioclips.Seepage24.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStream:

•Image.Seepage19.

•Audio.Seepage23.

•H.264.Seepage19.

•MJPEG.Seepage19.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa

requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

18

AXISQ6042PTZDomeNetworkCamera

VideoandAudio

•Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenablethe

rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth

andHeighteldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

Image

ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest

frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage21.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.

AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas

P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon

bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportstwoH.264proles.TheMainproleprovideshighercompressionthantheBaselineprolewiththesame

videoquality,butrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage

complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta

xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased

imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis

possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally

affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay

Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe

bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting

providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe

sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,

themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream

prolescanbeused:

19

AXISQ6042PTZDomeNetworkCamera

VideoandAudio

•Whensettinguprecordingusingactionrules.See.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage43.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If

required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa

blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight

conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis

productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

.

WideDynamicRange

Widedynamicrangecanimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddarkareasintheimage.

EnableWDRinintensebacklightconditions.ThedifferentWDRsettingsadjustforvariousamountsofcontrastintheimage.Usea

higherWDRnumberforahighercontrast.DisableWDRinlowlightconditionsforoptimalexposure.

ExposureSettings

Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettinganditcanbe

usedinmostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.UseManualifyouhavespecial

requirementsfortheexposuresettingandwishtolockit.Selectthedesiredexposuretimefromthedrop-downlist.

Maxexposuretime-Selectthemaximumexposuretimefromthedrop-downlist.Increasingtheexposuretimewillimprove

imagequality,butdecreasetheframerate.Theremayalsobeanincreaseinmotionblur.CheckingAllowslowshutterdecreases

theshutterspeedinlowlighttoimproveimagebrightness.

EnableBacklightcompensation-SelectEnableBacklightcompensationifabrightspotoflight,forexamplealightbulb,causes

otherareasintheimagetoappeartoodark.

Maxgain-Measuredindecibels(dB),gaindescribestheamountofamplicationappliedtoasignal,inthiscasethevisual

informationintheimage.Ahighlevelofamplicationmayprovideabetterimageinverylowlightsituations.Ahighgainwillalso

increasetheamountofimagenoise.

Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto

settingcanbeused.Forparticularrequirement,selectapredenedarea.

IRcutlter-TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleat

night,orwhenusinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”

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