acropaq AT110 FAQ

Brand: acropaq

Model: AT110

Type: FAQ

FAQ – FIRST AID

If your machine doesn’t works correctly, please follow the following steps

Contents

1. Bills are not (or partially) recognized ................................................................................................................... 1

2. BILLS ARE NOT TAKEN STRAIGHT IN..................................................................................................................... 4

3. Device isn’t working (looks like it is dead) ........................................................................................................... 5

1. Bills are not (or partially) recognized

The AT110 uses a lot of sensors to indicate if a bill is faulty and to determine the

value of a bill:

So first thing is to clean out the sensors:

If the sensors are clean, and the problem is still occurring, make sure that you

have the latest software on your device.

Check it by checking on the Acropaq.com website which is the latest version of

the device:

The software version of the AT110 is easy to find out, check it by plugging in and

out the power supply from the device

When the device boots up, the softwareversion will pop up for 3 seconds:

In our case it is P38, for EURO bills

2. BILLS ARE NOT TAKEN STRAIGHT IN

If that happens, please check the white data cable:

Sometimes it happens that, when closing the device, the cable gets ‘in the way’:

3. Device isn’t working (looks like it is dead)

1) First try the device with an alternative power supply (just pay attention when

taking another power supply that the voltage is around 9V)

2) If the other power supply didn’t help, please check in the interior if the white

flat cable didn’t came loose:

If this doesn’t help, please check with ACROPAQ customer service

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acropaq AT110 FAQ

Brand: acropaq

Model: AT110

Type: FAQ

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