Alcatel One Touch 316a, One Touch 316G, RAD304, RAD359 User manual

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One Touch
3
3
16G
Safety and use ...
We recommend that you read this chapter carefully before using your cellphone. The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even
when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their
cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless
cellphones and their accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a
headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from cellphone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its performance.
Remember to abide by local authority rules of cellphone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location
where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever
instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature,
consult airline staff about using it in flight.
Switch the cellphone off when you are in health care facilities, except in designated areas. As with
many other types of equipment now in regular use, cellphones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive
atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical device such
as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should
hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable medical device. If you
have any questions about using your mobile device with your implantable medical device, consult
your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to your ear. Also move
the handset away from your ear while using the "hands-free" option because the amplified volume
might cause hearing damage.
It is recommended to have proper supervision while small children use your cellphone.
When replacing the cover please note that your cellphone may contain substances that could create
an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s
recommended operating temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired, though this is
temporary
Do not op
e
Do not dr
o
Do not pai
n
Use only
Limited a
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its affiliat
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Your cell
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disposal o
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Remembe
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Some peo
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• PRIVAC
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take photo
reproduce
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order to r
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• BATTE
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Before re
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Observe t
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(140°F).
Batteries
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r
e
n or attem
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o
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batteries,
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rences, pl
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of such sy
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attery cha
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ny liabilit
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products.
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, or arms b
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a
ve sore ha
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octor.
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posure to
cellphone’
s
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t
i
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must resp
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you will
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phone. Pu
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or to recor
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xperience
d
l
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on your c
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ase take th
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ct the law
s
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se your c
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suant to su
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s
t
his may be
t
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ential con
v
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c
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er use of t
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I
ES:
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your cel
l
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s for batte
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ry (due to
t
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ed battery
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accessorie
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or blackou
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kouts may
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tor before
e
llphone. P
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oluntary
m
e
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p
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body. Foll
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ull volum
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and regul
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ellphone r
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ch laws an
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phone, ple
a
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y use:
t
he risk of t
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ort-circuit
i
in the gar
b
with locall
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l
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s
which ar
e
r
cellphon
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y
the use of
p
al waste.
P
r
ecord of a
l
t
s when ex
p
occur eve
n
r
blackouts,
playing vi
d
a
rents sho
u
lights on t
h
l
owing sy
m
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ovements,
safety pre
c
n
.
p
erience oc
c
o
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keletal dis
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ame playi
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ile playing,
r
ing or afte
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using the
t
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ly use hea
d
ations in f
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garding t
a
d
regulatio
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p
eople or a
n
to be an in
v
r
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ncluding t
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a
se make s
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i
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,
b
age or sto
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recomme
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model.TC
T
other char
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P
lease chec
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if a perso
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or if you h
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ld
m
onitor
h
e cellpho
n
m
ptoms occ
u
or disori
e
c
autions:
c
asional dis
c
n
structions t
o
o
rders:
n
g.
stop and r
e
r
playing, st
o
music pla
y
o
r to inserti
n
d
phones tha
t
o
rce in yo
u
a
king phot
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n
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u
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informati
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a
shing ligh
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n
never ha
d
ave a famil
y
on your c
e
their child
r
n
es. All per
s
ur: convul
s
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ntation. T
o
c
omfort in
y
t
o avoid pr
o
e
st
t
op
y
er may d
a
n
g headph
o
a
t are reco
m
u
r jurisdicti
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graphs an
d
b
e strictly
fo
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ersonal att
r
r
ivacy.
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ined, if n
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disclaim
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cellphone
.
m
peratures
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u
lations fo
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s, or whe
n
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a previou
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llphone o
r
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ons shoul
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E
Home A.
C
(104°F).
The char
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technolog
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a charger
y
used for t
h
Characteri
s
Trav
e
Batt
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• RADIO
W
THIS CE
L
RADIO
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Your cell
p
the emiss
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comprehe
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The guide
l
through p
substantia
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The expo
s
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n
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c
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positions
w
bands.
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t
cellphone
w
designed
t
network.
I
output of
t
with natio
n
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tery for th
e
ded by TC
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l waste dis
p
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tion bins
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then be re
c
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n Union c
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ction poin
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ction point
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o
quipment
w
n
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hem to be
r
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nited St
a
c
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p
N
: RISK O
F
OF USED
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RS
C
./ Travel
c
g
ers design
y
equipmen
t
y
ou purcha
h
is purpose
o
s
tics of po
w
e
l charger:
e
ry:
W
AVES:
L
LPHONE
W
AVES.
p
hone is a
r
i
on limits
n
sive guide
l
l
ines are b
a
p
eriodic an
d
l
safety ma
r
s
ure stand
a
n
Rate, o
r
c
ations Co
m
o
ver 1 gra
m
w
ith the cel
t
he SAR is
w
hile oper
a
t
o operate
a
I
n general,
t
he cellpho
n
n
al regulati
o
e
purpose f
o
T
Mobile L
i
o
ur cellpho
n
t
ion points
a
p
osal cente
r
a
t points of
s
c
ycled, pre
v
be reused.
o
untries:
t
s are acce
s
s
.
o
n jurisdict
i
w
ith this s
y
b
le recyclin
g
r
ecycled.
a
tes you
p
hones.co
m
F
EXPLOS
I
BATTERI
E
c
hargers w
i
ed for yo
u
t
and office
sed in one
j
o
nly.
w
er supply
(
Input: 90
~
Output:
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MEETS T
H
r
adio trans
m
for expos
u
l
ines and e
s
a
sed on sta
n
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thoroug
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r
gin design
e
a
rd for cell
p
r
SAR. T
h
m
mission o
f
m
of bod
y
lphone tra
n
determine
d
a
ting can b
e
a
t multiple
the closer
n
e. Before
o
ns and sta
n
o
r which it
w
i
mited and/
o
n
e, the bat
t
a
t the end o
f
r
s with spe
c
s
ale.
v
enting su
b
s
sible free
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ons:
y
mbol are
n
g
and colle
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may lea
r
m
I
ON IF B
A
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ll operate
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r cellpho
n
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h
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m
h
e SAR li
f
the US
G
y
tissue. T
e
n
smitting at
d
at the hi
g
e
well belo
w
power lev
e
you are to
a cellphon
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n
dards mus
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e
o
r its affili
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ery and th
e
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stances be
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n
ot be thro
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t
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rn more
A
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R
DING TO
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e meet w
i
t
use. Due t
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the safety
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overnment
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sts for S
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ll products
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ies; instea
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temperatu
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se damage
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m
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e
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and manu
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ependent
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urement k
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uthorities
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n
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c
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e
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n antenna
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fo
r sale to t
h
d
batteries
o
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t these pr
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ycling P
r
N
INCORR
E
S
f
: 0°C (32°
F
safety of
i
e
lectrical sp
i
ction. The
y
F
OR EXP
O
f
actured n
o
s
e limits
a
h
e general
s
cientific o
r
guidelines
e
ss of age a
n
k
nown as t
h
such as t
h
y
Canada,
i
n
g standar
d
in all teste
d
c
tual SAR
l
e
cause the
c
required t
o
,
the lowe
r
t
he public,
o
r those no
t
o
ducts mus
t
e
nt, so tha
t
e
brought t
o
i
sdiction o
r
o
collectio
n
r
ogram a
t
E
CT TYPE
.
F
) to 40°
C
i
nformatio
n
ecification
s
y
should b
e
O
SURE T
O
o
t to excee
d
a
re part o
f
population
.
r
ganization
s
include
a
n
d health.
h
e Specifi
c
h
e Federa
l
s 1.6 W/k
g
d
operatin
g
d
frequenc
y
l
evel of th
e
c
ellphone i
s
o
reach th
e
r
the powe
r
complianc
e
t
t
t
o
r
n
t
.
C
n
s
,
e
O
d
f
.
s
a
c
l
g
g
y
e
s
e
r
e
The highest SAR value for this model cellphone when tested is 0.776W/Kg for use at the ear and
0.708 W/Kg for use close to the body.-----
While there may be differences between the SAR levels of various cellphones and at various
positions, they all meet the government requirement for RF exposure. For body-worn operation, the
cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory
with the handset at least 1.5 cm from the body. Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular Telecommunications & Internet
Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific information does not
indicate the need for any special precautions for use of cellphones. If individuals are concerned,
they might choose to limit their own or their children’s RF exposure by limiting the length of calls,
or using "hands-free" devices to keep cellphones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields and public health are available on the
following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service (e.g. FM
broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this
device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that whatever product is used is free of
any metal and that it positions the cellphone at least 1.5 cm away from the body.
General information
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchtribe
• Twitter: http://www.twitter.com/Alcateltribeus
• Hot Line Number: In the United States, call 877-702-3444 for technical support.
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also
contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other languages according to
availability on our server: www.alcatelonetouch.com
Your cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label
and in the product’s memory. We recommend that you note the number the first time you use your
cellphone by entering *#06# and keep it in a safe place. It may be requested by the police or your
operator if your cellphone is stolen.
Disclaimer
There may be certain differences between the user manual description and the cellphone’s operation,
depending on the software release of your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential
consequences, which responsibility shall be borne by the operator exclusively.
Contact your network operator for service availability.
1
Yo
u
1.1 Keys
u
rmobi
Navigati
o
Confirm
Send cal
l
Access t
o
Power o
n
End call
Return t
o
Left soft
Right so
f
Dial the
v
From Idl
e
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m
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le.......
o
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an option (
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oicemail
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ode:
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c
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t
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Removing
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o
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In Edit
m
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e
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e
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m
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c
reen icons
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c
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s
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c
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ode:
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y-press: c
h
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screen
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y-press: d
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w
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ry charge
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tingmode:
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oor mode:
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itch on/of
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ourphone
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ourphone
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grammed.
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k receptio
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tivate the v
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atesnorb
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the
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eeps.
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eps.
Inserting and removing the SIM card
Place the SIM card with the chip facing downwards and slide it into its housing. Make
sure that it is correctly inserted. To remove the card, push it and slide it out.
one touch 3I6D, two SIM cards can be inserted. is for SIM1, is for SIM2.
Inserting and removing the TF card
Charging the battery
Connect the battery charger to your phone and mains socket respectively.
The charging may take about 20 minutes to start if the battery is flat.
Be careful not to force the plug into the socket.
Make sure the battery is correctly inserted before connecting the charger.
The mains socket must be near to the phone and easily accessible (avoid electric extension cables).
When using your telephone for the first time, charge the battery fully (approximately 3 hours).
You are
a
To reduce
charger f
r
2.2 Power
Hold dow
n
2.3 Power
Hold dow
n
3
Ca
l
3.1 Maki
n
Dial the d
e
the incorr
e
To hang u
p
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n
If your ph
o
emergenc
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the keypa
d
3.2 Callin
g
You can s
e
3.3 Recei
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u
key.
3.4 Avail
a
During a c
Contact y
o
4
ST
K
STK servi
c
depend o
n
when sup
p
5
Co
n
1
Contact your netwo
r
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dvised to f
u
power co
n
r
om the plu
g
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r
on your p
h
n
the
k
off your p
h
n
the
k
l
ls ........
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g a call
e
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b
e
ct digits b
y
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g
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i
v
ing a call
u
receive a
n
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ble functio
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n
o
ur networ
k
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.........
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p
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e
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tacts...
r
k operator to check servic
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lly charge
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l
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e
h
one
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er, press t
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pressing t
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call
r
ed by the
n
w
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n
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mail
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ce or SIM
2
n
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n
s during t
h
n
use your
d
k
operator t
o
.
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o
l kit of SI
M
and netwo
r
e
twork and
S
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e
availability.
the battery
a
nd energy
h
e backligh
t
l
ete when t
h
e
phone po
w
h
e idle scre
e
h
e ke
y
h
e .
key.
n
etwork, di
a
n
without a
S
2
voice mai
l
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h
e call
d
irectory, s
h
o
chec
k
ser
v
.
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card. Thi
s
r
k. Service
S
IM card.
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waste, wh
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t
time, etc.
h
e animati
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ers on.
e
n.
y
to place t
h
a
l emergen
c
SIM card a
n
l
in this me
n
the
k
h
ort messag
e
v
ice availab
............
s
phone su
p
menu will
............
e
n battery i
s
o
n stops.
h
e call. If y
o
y number
a
n
d without
n
u.
k
ey to talk
e
s, etc. wit
h
ility.
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ports the s
e
be autom
a
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s
fully cha
r
o
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m
a
nd press th
e
typing the
P
and then h
a
h
out losing
y
...........
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rvice funct
i
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tically add
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ged, disco
n
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u
e
key
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IN code o
r
ang up usi
n
y
our corre
s
i
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e
ed to the
p
.
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nect your
u
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n
r
unlockin
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g the
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e
cific item
s
hone men
u
e
n
g
s
u
5.1 Consu
l
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menu.
The
5.2 Addin
g
Select the
.
6
M
u
6.1 Image
You can v
i
6.2 Vide
o
Use this f
u
and t
o
6.3 FM ra
d
Your pho
n
traditional
7
To
o
7.1 Calcu
l
Press the
u
Press
7.2 Recor
d
Use this f
u
will be sto
r
7.3 World
Access thi
s
7.4 Timer
Set a time,
7.5 File m
The phon
e
capacity o
f
various di
r
7.6 Alarm
Your mob
i
8
M
e
lting your
c
the directo
r
complete co
n
g
a contact
directory i
n
u
ltimedi
browse
r
i
ew the pic
t
o
playe
r
u
nction to
p
o
tune volu
m
d
io
n
e is equip
p
radio with
o
ls........
l
ato
r
u
p, down, l
e
to delete
t
d
e
r
u
nction to
r
r
ed in reco
r
cloc
k
s
menu to
v
and the ti
m
m
anagement
e
provides
a
f the mem
o
r
ectories an
d
i
le phone h
a
e
ssage...
c
ontacts
r
y from th
e
n
tacts of bot
h
n
which yo
u
a..........
t
ures or im
a
p
lay video
m
e; short pr
p
ed with a
saved chan
n
............
e
ft, right an
d
t
he figure.
r
ecord audi
r
d file list a
u
v
iew time o
f
m
er will re
m
a
certain s
p
o
ry card is
d
files on t
h
a
s a built-i
n
............
e
idle scree
n
h
SIM1 and
S
u
wish to c
r
............
a
ges throug
h
f
iles. You
c
ess or
radio wit
h
n
els. In F
M
............
d
OK key t
o
o
files. Th
e
u
tomaticall
y
f
main citie
s
m
ind you as
p
ace for us
e
selectable.
h
e phone an
n
alarm cloc
............
n
, press the
S
IM2 are ava
i
r
eate a file,
............
h
this funct
i
c
an press
to las
t
h
RDS fun
c
M
radio inte
r
.
...........
.
o
select +, -
,
e
phone su
p
y
.
s
in various
soon as th
e
e
rs to man
a
You can u
n
d the mem
o
c
k with sno
o
............
key a
n
i
lable in this
m
press the
............
i
on.
to play
/
t
or next vi
d
c
tionality.
Y
face, press
.
...........
.
,
×, ÷ and
=
p
port WA
V
time zone
s
e
time run o
u
a
ge files a
n
se the file
m
o
ry card.
o
ze feature.
...........
.
n
d select th
m
enu.
"Optio
n
............
/
pause the
v
d
eo.
Y
ou can us
and
.
...........
.
respective
l
V
. The reco
r
s
.
u
t.
n
d support
t
m
anager to
............
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e ic
o
n
s", select
"
........
v
ideo play
e
s
e the appl
i
to tune
.
........
l
y.
r
ding file
y
t
he memor
y
o
convenie
n
.
.......
o
n from the
"
New" the
n
e
r, press
i
cation as
a
volume.
y
ou stoppe
d
y
card. Th
e
n
tly manag
e
n
a
d
e
e
8.1 Creat
e
From the
m
recipient i
n
pre-define
d
messaging
to b
e
8.2 Creat
e
Your pho
n
containing
9
Au
Use this f
u
to last
o
10
P
r
With this
m
11
S
e
From the
m
customize
Connectio
n
12
C
You can a
c
select the
In this me
n
13
C
Once you
e
any day y
o
14
C
The phon
e
e
SMS
m
ain menu
s
n
either the
S
d
message
f
options.
Specific
l
e
sent to yo
u
e
MMS
n
e can sen
d
picture, ri
n
dio pla
y
u
nction to
p
o
r next audi
r
ofiles
m
enu, you
m
e
ttings..
m
ain menu
,
your tele
p
n
manage
m
C
all log
c
cess your
icon f
r
n
u, you wil
l
C
alend
a
e
nter this
m
o
u want.
C
amera
e
is provide
d
s
elect "Me
s
S
IM1 or SIM
2
f
rom "Tem
p
l
etters (acc
e
u
r recipient
.
d
and rece
n
g and text.
y
e
r
……
p
lay audio
o, in audio
…………
m
ay person
a
............
,
select the
p
hone: Call
m
ent.
............
call memo
r
r
om the me
n
l
see Diale
d
ar
..........
.
m
enu, there
……
d
with a c
a
s
saging" to
c
2
directory.
p
lates". W
h
e
nt) will in
c
.
i
ve MMS
i
………
files. Press
p
layer inte
r
…………
a
lize ringto
n
............
menu icon
settings,
P
............
r
y by press
i
n
u.
d
call(s), Re
c
.
...........
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is a monthl
……
m
era, whic
c
reate text
m
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y
h
ile writing
c
rease the s
i
in
SIM1 or
………
s
to pl
a
r
face, press
…………
n
es for diff
e
............
n
and s
e
P
hone setti
n
............
i
ng fr
o
c
eived call
(
.
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l
y-view cal
e
………
c
h supports
m
essage. Y
o
y
pe a messa
a message,
i
ze of the S
M
SIM2
whi
c
………
a
y/pause th
e
and
…………
e
rent event
s
............
e
lect the f
u
n
gs, Displ
a
............
o
m the idle
(
s), Missed
.
...........
e
ndar for y
o
………
the photog
r
o
u can typ
e
g
e, and yo
u
select "Op
t
M
S, this m
a
c
h enables
………
e
audio pla
y
to tune v
o
…………
s
............
u
nction of
y
a
y settings,
............
screen, or
c
all(s), Rej
e
.
...........
.
o
u to view
t
………
r
aphing fu
n
e
a message
u
're also abl
tions" to a
c
a
y cause m
u
you to se
n
……
a
yer, short
p
olume.
………..
..........
y
our choice
Security s
........
press the
e
cted call(s
)
......
t
he date; y
o
……..
n
ctions. Ro
l
send it to
a
e
to insert
a
c
cess all th
e
u
ltiple SM
S
n
d messag
e
p
ress o
r
in order t
o
ettings an
d
key an
d
)
n, etc.
o
u can go t
o
l the phon
e
a
a
e
S
e
r
o
d
d
o
e
to align th
e
the file s
y
camera m
o
15
T
To light in
Select to t
u
In idle scr
e
16
I
n
To write
m
-
Normal:
t
associate
d
release t
h
-
Predictiv
e
pressing
a
time you
on the fo
l
9, 3,7,8,3
- k
e
Press:
"" (spa
c
0 (Add n
u
e camera t
o
y
stem of th
e
o
de.
T
orch
darkness,
y
u
rn on/off t
h
e
en, press a
n
n
put mo
d
m
essages, t
h
this mode
d
with a ke
y
h
e key the h
i
e
with the
C
a key bet
w
press a key
l
lowing ke
y
,7->Yester
-
e
y in edit
m
ce) (text ed
u
mbers)
o
the pictur
e
e
phone or
……
y
ou may ac
t
h
e torch lig
h
n
d hold
d
e ......
h
ere are two
allows yo
u
y
. Press th
e
i
ghlight ch
a
C
-Star mod
e
w
een a
n
. As you g
o
y
s:
-
> 3,2,9->
Y
m
ode
it mode)
e
and then
the memo
r
……
t
ivate "Tor
c
h
t through
i
key to a
c
writing m
e
u
to type a
e
key sever
a
a
racter is in
s
e
: this mod
n
d . P
r
o
on, the w
o
Y
esterday
press ke
y
r
y card. Y
o
……
c
h" by belo
w
i
n this inter
f
c
tivate or d
e
e
thods:
text by c
h
a
l times unt
i
s
erted into
t
d
e speeds u
p
r
ess the ke
y
o
rd will kee
p
y
to capture
o
u can acc
e
……
w
operatio
n
f
ace;
e
activate th
e
h
oosing a l
e
i
l the desir
e
t
he text.
p
the writin
g
y
once and
p
changing
.
photos. Pi
c
e
ss the opt
i
……
n
s:
e
Torch lig
h
e
tter or a s
e
d letter is
h
g
of your t
e
the word
w
.
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F
c
tures will
b
i
ons after
e
……
h
t.
s
equence o
f
h
ighlighted
.
e
xt. Write t
w
ill be mo
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r
b
e saved i
n
e
ntering th
e
f
character
s
.
When yo
u
h
e word b
y
dified eac
h
r
day", pres
s
n
e
s
u
y
h
s
Alcatel Mobile Phones Limited Warranty
TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device,
that should this product or part thereof during normal consumer usage and condition, be proven to be
defective in material or workmanship that results in product failure within the first twelve (12)
months from the date of purchase as shown on your original sales receipt. Such defect(s) will be
repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or
labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are also warranted against
defects and workmanship that results in product failure within the first six (6) months period from
the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor
directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the following conditions
occur:
• Non-compliance with the instructions for use or installation, or with technical and safety standards
applicable in the geographical area where your cellphone is used;
• Connection to any equipment not supplied or not recommended by TCT Mobile;
• Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges, fire, humidity, infiltration of
liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or
extreme environmental conditions, sand, excess dust and any condition outside the operating
guidelines;
• Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative
parts.
There are no express warranties, whether written, oral or implied, other than this printed limited
warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile or
any of its affiliates be liable for incidental or consequential damages of any nature whatsoever,
including but not limited to commercial loss, to the full extent those damages can be disclaimed by
law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitation of the duration of implied warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support: Contact the customer care center by calling (877-702-3444) or going to
www.alcatelonetouch.com. We have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for service. In the case that your
wireless device is no longer covered by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms of this warranty, contact TCT Mobile to
get an RMA number, include a copy of the original proof of warranty coverage (e.g. original copy of
the dated bill of sale, invoice), the consumer's return address, your wireless carrier’s name, alternate
daytime cellphone number, and email address with a complete problem description. Only ship the
wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon
receipt, the service center will verify the warranty conditions, repair, and return your wireless
device to the address provided.
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My cellphone is frozen, can't power on
Make sure your battery is not completely used up or damaged
Remove your battery, remove your SIM card then reinstall them to power on again, if still does
not work
Hold down # key and press Power on/off key for a while to reset the cellphone
ALL User cellphone data: contacts, photos, messages and files, downloaded applications
like Java games will be lost permanently.
How to make your battery last longer
Make sure you followed the complete charge time (minimum 3 hours).
After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes
after removing the charger to obtain an exact indication.
Switch on the backlight upon request.
ALCATELisatrademarkofAlcatelLucent
andusedunderlicenseby
TCTMobileLimited.
Allrightsreserved©Copyright2011
TCTMobileLimited.
TCTMobileLimitedreserves
therighttoaltermaterialortechnical
specificationwithoutpriornotice.
/