Motorola MOTORAZR V3M User manual

Phone User Guide

MOTORAZR

TM

V3m by Motorola®

www.sprint.com

logo, the NEXTEL name and logo, and other trademarks are trademarks

of Sprint Nextel.

Printed in the U.S.A.

Motorola, Inc.

Consumer Advocacy Office

1307 East Algonquin Road

Schaumburg, IL 60196

www.hellomoto.com

1-800-520-6403 (United States)

1-888-390-6456 (TTY/TDD United States for hearing impaired)

1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and

settings of your service provider’s network. Additionally, certain features

may not be activated by your service provider, and/or the provider's

network settings may limit the feature’s functionality. Always contact your

service provider about feature availability and functionality. All features,

functionality, and other product specifications, as well as the information

contained in this user's guide are based upon the latest available

information and are believed to be accurate at the time of printing.

Motorola reserves the right to change or modify any information or

specifications without notice or obligation.

in the US Patent & Trademark Office. All other product or service names are

the property of their respective owners.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted

Motorola and third-party software stored in semiconductor memories or

other media. Laws in the United States and other countries preserve for

Motorola and third-party software providers certain exclusive rights for

copyrighted software, such as the exclusive rights to distribute or

reproduce the copyrighted software. Accordingly, any copyrighted software

contained in the Motorola products may not be modified, reverse-

engineered, distributed, or reproduced in any manner to the extent

allowed by law. Furthermore, the purchase of the Motorola products shall

not be deemed to grant either directly or by implication, estoppel, or

otherwise, any license under the copyrights, patents, or patent

applications of Motorola or any third-party software provider, except for

the normal, non-exclusive, royalty-free license to use that arises by

operation of law in the sale of a product.

Manual number: 6809506A46-A

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9

2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 21

Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 26

Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 42

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 61

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 70

2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 72

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . 95

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 102

Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . 103

Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . .116

Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 117

Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . .123

Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . .145

Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 146

Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 147

Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .159

3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . .160

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .176

Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 177

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 179

Accessing Information Using Sprint Voice Command . . . . . . . 180

Section 4: Safety and Warranty Information . . . . . . .181

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 182

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Information From the World Health Organization . . . . . . . . . . 197

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .203

Motorola Limited Warranty for

the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211

i

Welcome to Sprint

Sprint and Nextel have come together offering you more choice

and flexibility to do whatever you want, just about whenever you

want.

This powerful combination brings you access to more

products, more services, and more of what you need, to do

more of what you want. Welcome to a future full of

possibility. Welcome to the new Sprint.

Welcome and thank you for choosing Sprint.

ii

Introduction

This Phone User Guide introduces you to Sprint Service and all

the features of your new phone. It’s divided into four

sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Sprint Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special

shortcuts and timely reminders to help you make the most of

your new phone and service. The Table of Contents and Index

will also help you quickly locate specific information.

You'll get the most out of your phone if you read each section.

However, if you'd like to get right to a specific feature, simply

locate that section in the Table of Contents and go directly to

that page. Follow the instructions in that section, and you'll

be ready to use your phone in no time.

Phone

Guide

Note:

Because of updates in phone software, this printed

guide may not be the most current version for your

phone. Visit www.sprint.com and log on to

My Sprint Wireless to access the most recent version of

the phone user guide.

WARNING

Please refer to the Important Safety Information section

on page 182 to learn about information that will help

you safely use your phone. Failure to read and follow the

Important Safety Information in this phone guide may

result in serious bodily injury, death, or property

damage.

iii

4

Want to keep track of

your minutes?

It’s easy to check right

from your phone!

Dial

You’ll hear a summary of your service plan minutes and

the minutes remaining in your current billing cycle, along

with your phone’s individual usage if you’re on a shared

plan. You’ll also hear a summary of your account balance

and your most recent payment information.

Use Your Phone’s Web Browser

From the Sprint PCS Vision Home Page, select My Account

(Option 0). You’ll see many helpful categories including

Payment Due, Current Usage, and Plan Overview. Select a

topic to display the latest information.

Note

Reported minutes and balances are estimates only. Please

consult your Sprint PCS Invoice for actual minutes used.

iv

Your Phone’s Menu

The following list outlines your phone’s menu structure. For

more information about navigating through the menus,

please see “Navigating Through Phone Menus” on page 26.

CALL HISTORY

1: OUTGOING CALLS

2: INCOMING CALLS

3: MISSED CALLS

4: RECENT CALLS

5: ERASE HISTORY

CONTACTS

1: FIND NAME

2: ADD NEW ENTRY

3: SPEED DIAL #S

4: MY PHONE #

5: SERVICES

1: Customer Solutions 2: Dir. Assistance 3: Account Info.

4: Sprint Operator 5: Voice Command

6: MANAGE CONTACTS

1: Add Distribution List 2: View Distribution Lists 3: Add New Group

4: View Groups 5: Delete All Contacts 6: Memory Status

MESSAGING

1: SEND MESSAGE

1: Text Message 2: Picture Mail 3: Voice SMS

v

2: PICTURE MAIL

1: Inbox 2: Send Message

3: TEXT MESSAGING

1: Inbox 2: Outbox 3: Sent Folder

4: Drafts Folder 5: Preset Messages 6: Send Message

4: IM & EMAIL

1: PCS Mail 2: AOL 3: MSN

4: Yahoo! 5: Earthlink 6: Other

5: VOICE SMS

1: Inbox 2: Outbox 3: Send Message

6: VOICEMAIL

1: Call Voicemail 2: Details 3: Clear Icon

7: SETTINGS

1: Text Messaging 2: Voice SMS

ON DEMAND

PICTURES & VIDEO

1: CAMERA

2: CAMCORDER

3: MY PICTURES

1: In Camera 2: Saved to Phone 3. External Memory

4: MY VIDEOS

1: In Camcorder 2: Saved to Phone 3. External Memory

5: ONLINE ALBUMS

1: View Albums 2: Upload Pictures 3: Upload Videos

6: ACCOUNT INFORMATION

7: MEMORY MANAGER

8: SETTINGS

1: Storage Location 2: Status Bar Display 3: Auto Erase After Upload