Netgear Stora User manual

April 2010

202-10540-03

v1.0

350 East Plumeria Drive

San Jose, CA 95134

USA

NETGEAR Stora

User Manual

2 |

NETGEAR Stora User Manual

Technical Support

Registration on the website or over the phone is required before you can use our telephone support service. The

phone numbers for worldwide regional customer support centers are on the Warranty and Support Information

card that came with your product.

Go to http://kbserver.netgear.com for product updates and Web support.

Trademarks

NETGEAR, the NETGEAR logo, ReadyNAS, Stora, X-RAID, X-RAID2, FrontView, RAIDar, RAIDiator, Network

Storage Processor, and NSP are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows,

Windows NT and Vista are registered trademarks of Microsoft Corporation. Other brand and product names are

registered trademarks or trademarks of their respective holders.

Statement of Conditions

In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to

make changes to the products described in this document without notice.

NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit

layout(s) described herein.

Certificate of the Manufacturer/Importer

It is hereby certified that the NETGEAR Stora has been suppressed in accordance with the conditions set out in

the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test

transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the

notes in the operating instructions.

The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the

market and has been granted the right to test the series for compliance with the regulations.

Bestätigung des Herstellers/Importeurs

Es wird hiermit bestätigt, daß dasNETGEAR Stora gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992

aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender) kann

jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.

Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den

Markt gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.

Voluntary Control Council for Interference (VCCI) Statement

This equipment is in the Class A category (business use only) and conforms to the standards set by the Voluntary

Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at

preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the

cause of radio interference. Read instructions for correct handling.

Table of Contents

Table of Contents | 3

Chapter 1 Getting Acquainted

About NETGEAR Stora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Standard vs. Premium Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

File Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Stora Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Disks and Disk Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

LED and Connector Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Check Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connect Stora to your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configure your Stora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing a Failed Disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing the Desktop Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Accessing Stora. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Web Browser Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Local Area Networking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Stora Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Mapped Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Resetting Your Stora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Documentation and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Register your Stora . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 2 Stora Agent

Using Stora Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Starting Stora Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Stora Agent Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Chapter 3 Stora Application

Starting Stora Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Logging into Stora Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Stora Application Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Media Library. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Accessing the Media Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table of Contents

NETGEAR Stora User Manual

4 | Table of Contents

Media Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Working with Media Source Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Folder Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Working with Albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Working with Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Working with Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Setting up Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Social Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Displaying the Preferences Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Server Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Chapter 4 Stora Desktop Mirror

Desktop Mirror Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Starting Desktop Mirror. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Initial Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Adding Folders to the Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Viewing Files with Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Removing Folders from the Backup . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Quit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Viewing the Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Tools Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Manual Backups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Restoring All Backed up Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Changing Account Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Index

Chapter 1: Getting Acquainted | 5

1. Getting Acquainted

1

This chapter provides an overview of the NETGEAR Stora system and covers the unit’s physical

features, and initial setup steps.

Topics discussed in this chapter include:

• About NETGEAR Stora

• File Types

• Stora Hardware Overview

• Initial Setup

• Installing a Disk

• Installing the Desktop Applications

• Accessing Stora

• Resetting Your Stora

• Documentation and Support

6 | Chapter 1: Getting Acquainted

NETGEAR Stora User Manual

About NETGEAR Stora

NETGEAR Stora is a highly secure and stable home server that lets you collect, store,

manage, share and enjoy your digital media content, including personal photos, music,

videos and documents. It is easy to drag and drop digital media to Stora, catalog it into

folders, and share it by creating albums.

Stora is compatible with a wide range of hardware platforms and allows you to access your

content through digital media players on your home network, or from any computer in the

world through the web. You can even view your content on a mobile handset. Stora can also

be set up to automatically back up your data, saving it from loss.

Store

Stora allows you securely store all your digital media in one place and to upload content

locally from a computer on the home network. You can back up any PC and Mac on your

home network to Stora. The Desktop Mirror software automatically backs up selected folders

on a regular basis. Backed up content is always available, even if a computer is turned off.

See Chapter 2, “Stora Agent" for more information.

Manage

You can organize your digital media into shared FamilyLibrary folders or private MyLibrary

folders. After you upload a file, you can add a caption and tags to the file. Later you can

search for files that match the caption and tags. See Chapter 3, “Stora Application" for more

information.

Share

You can create albums to share your digital media with family on your home network and

friends across the Internet. You can even share selected content with the public, while

keeping private media secure. For example, you can put the latest baby pictures in a shared

album, and let friends and family know they are available via email or Facebook. See

“Working with Albums” on page 70 for more information.

Enjoy

You can show digital media on computers and media players on your home network. The

media server built into your Stora makes content available to a wide variety of media players

that support standard network access, and the UPnP-AV, DLNA or Windows Media Connect

standards. This way you can view photos through NETGEAR EVA2000 and EVA9100/9150,

as well as an Xbox 360 or PS3 in the living room, while listening to music through a

networked sound system in the family room.

Print

Connect a USB printer to Stora, and then share the printer with all the computers on your

home network. See “Printer Option” on page 40.

Chapter 1: Getting Acquainted | 7

NETGEAR Stora User Manual

Standard vs. Premium Features

Premium features extend Stora capabilities, and are available to licensed users. You will

have the option to upgrade your subscription at the time of installation, or any time after

installation.

The table below outlines the main Standard and Premium features.

To upgrade your subscription, see “Premium Subscription” on page 51 and set subscription

preferences, see “Stora Premium Subscription” on page 105.

Stora Features Standard Premium

User accounts 3 unlimited

FamilyLibrary and MyLibrary access and sharing 3 unlimited

Stora Albums - Local and remote access unlimited unlimited

Stora Media Library - Remote access 3 unlimited

Stora Preferences - Remote access 3 unlimited

Remote access to Stora desktop and web applications and folders 3 unlimited

Mobile access and device support x

Facebook integration and support x x

Flickr integration and support x

RSS integration and support x

FTPS integration x

CoolIris picture wall view x

Access to new Premium features added during your subscription period x

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NETGEAR Stora User Manual

File Types

Internal

The Stora Application uses an internal player to provide high performance playback for the

following file types.

External

The Stora Application uses 3rd party media players and some plugins, such as Windows

Media Player and Quicktime, to play additional content types such as image, audio and video

file types. Also, depending on your browser settings, Stora stores other file types as

documents that can be downloaded, or opened using third party players.

For a list of supported file types, consult the browser plug in specifications on your computer.

Media Players

The media server built into Stora makes content available to a wide variety of media players

on your home network. The media player must support the UPnP-AV (Universal Plug and

Play - Audio Visual), DLNA (Digital Living Network Alliance) or Windows Media Connect

standard.

Media players include gaming consoles (Xbox 360 and PS3), digital photo frames, iTunes

clients, IP televisions, networked sound systems (Sonos), digital video players (Roku,

NETGEAR EVA2000 Digital Entertainer) and many more.

See “Sharing with Media Players” on page 86 for more information.

iTunes

An iTunes client on the network can access music stored on Stora. The music files must be

within folders or albums that are configured to share with DMAs or media players. Music files

appear in the SHARED > Stora:iTunes folder.

See “iTunes” on page 89 for more information.

Mobile Devices

With a premium service subscription, you can use a variety of mobile devices to access your

Stora.

Mobile devices accessing Stora over the Internet will automatically be re-directed to a mobile

interface. In turn, Stora will automatically optimize the mobile interface for the device.

Media Class Supported Formats

Image JPEG, GIF, PNG

Audio MP3

Video MPEG-4 (H.264), MOV, FLV

Chapter 1: Getting Acquainted | 9

NETGEAR Stora User Manual

Depending on the device, mobile users can:

• Browse albums

• Browse folders in the Media Library

• Create new folders

• Upload media directly from the mobile to Stora

Once you set up your Stora, you can access it from a mobile device by going to 

http://www.myStora.com/mobile.

Supported devices:

• iPhone

• Blackberry phones

• Windows mobile phones

10 | Chapter 1: Getting Acquainted

NETGEAR Stora User Manual

Stora Hardware Overview

This section introduces Stora hardware components, including displays, ports, buttons, and

drive bays.

Front Panel

The sleek, front panel of Stora indicates the active/inactive status of the system and can be

easily removed to access the disks and disk bays located behind it.

1. Exhaust Fan Vent

2. Power Status LED

3. Disk 1 and Disk 2 Status LEDs

4. USB Port

Figure 1 Stora Front Panel

Disks and Disk Bays

Located inside the unit behind the front panel are two disk bays that house up to two SATA

disks. These disks can be easily installed and removed by pressing the release latches

located on the rear panel.

1. Disk 1 Bay

2. Disk 2 Bay

3. Insert or remove disks

2. Power status LED (Blue)

4. USB port

3. Disk 1 & 2 LEDs (Green)

1. Exhaust Fan Vent

Chapter 1: Getting Acquainted | 11

NETGEAR Stora User Manual

Figure 2 Stora Disk Bays

Note: Disks can be from different manufacturers, however the disk size

must be the same.

Rear Panel

The back of Stora features a power switch, a power cable socket, a gigabit Ethernet port, a

reset button, and two disk release latches; one for each disk.

1. Disk Release latches

2. Unit serial number and network MAC address

3. Power on/off button.

4. Power cable socket.

5. Ethernet port.

6. Reset button

1. Disk 1 Bay

3. Insert or remove a disk

2. Disk 2 Bay

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Figure 3 Stora Rear Panel

LED and Connector Descriptions

The function of each Stora item is described in the following table:

Item Activity Description

Power

Button

Push button on

back of unit to turn

the on and off.

Turn on Stora: Press once.

Turn off Stora: To correctly shutdown your Stora, press and

hold the power button for about 5 seconds. The blue light on

the front panel will blink before shutting off. If the unit is hung,

press and hold the power button to force shutdown. 

NOTE: To save power, your Stora will automatically go into

disk spin down mode when not used for 12 minutes.

Power

Status LED

LED located on

front of unit

Solid Blue: Power is on.

Blinking Blue: The Stora is booting up or shutting down.

No LED light: The system is powered off.

Disk 1: Top

Disk 2:

Bottom

LEDs

LED status

indicators for Disk

1 and Disk 2

located on front of

unit.

On: Disk installed

Solid Green: Drive is operating normally.

Blinking Green: The Stora is booting up or shutting down.

Also indicates activity such as copying data.

Solid Amber: Drive is not ready, however, if solid amber

constantly, it indicates a problem with the drive.

Troubleshooting tips - try one or more of the following:

• check that cables are securely connected and power is on.

• remove and then reinsert the disk.

• turn off Stora and turn it on again to reboot the system.

Off: No disk installed.

1. Disk

3. Power button

5. Ethernet port

4. Power

6. Reset button

cable socket

release

latches

2. Serial numbers

Chapter 1: Getting Acquainted | 13

NETGEAR Stora User Manual

USB Port Plug an external

device into the

USB Port

Connect a USB drive and printer.

There is no LED associated with the USB port.

Ethernet

port

Plug ethernet

cable into port

located on back of

unit.

Ethernet Connection LEDs on the back:

Solid Amber: Indicates a 10/100M connection.

Solid Green: Indicates a 1G connection.

Blinking Green or Amber: Indicates link activity.

Power

cable

socket

Plug power cable

into socket located

on back of unit.

Plug in Stora system.

There is no LED associated with the power cable socket.

Reset

button

Resets Stora to

Factory Defaults

Insert a paper clip or pen to reset Stora system back to its

original factory default settings. Can also be used when

changing your password.

Item Activity Description

14 | Chapter 1: Getting Acquainted

NETGEAR Stora User Manual

Initial Setup

NETGEAR Stora works with both Macintosh and PC computers and comes complete with

everything you need to connect it to your network. An electronic copy of the installation guide

is also located on the product CD as well as on the NETGEAR web site at http://netgear.com.

To setup your Stora, complete these steps:

1. “Check Package Contents” on page 14.

2. “Connect Stora to your Network” on page 15.

3. “Configure your Stora” on page 16.

Check Package Contents

1. Unpack the unit and check package

contents.

Before starting installation, unpack the

unit and check your package contents

to be sure all components are

available:

• Stora unit

• Power cable

• Ethernet cable

• Installation Guide

• Stora Resource CD, which

includes:

- Stora software applications

- Warranty Information

- Worldwide Customer Support

Note: If you purchased a Stora unit with only one disk, and want to add a

second disk for redundancy, NETGEAR suggests that you install

your Stora, then connect Stora to your network and validate the

installation before adding the disk. See “Installing a Disk” on page 24

for installation instructions.

Figure 4 Package Contents

Chapter 1: Getting Acquainted | 15

NETGEAR Stora User Manual

Connect Stora to your Network

The initial setup completion time is approximately 20 minutes.

1. Connect the Ethernet cable and power cord.

Connect one end of the provided Ethernet cable to your router and the other end to the

back of Stora unit. Plug in the power adapter to a power source and connect the other

end to the unit.

WARNING!

Be sure your unit has ample ventilation. Avoid putting the unit in a

location where it could be easily knocked over. Do not place items

on top of Stora, or place liquids near or on top of the unit; the

ventilation vents are on the top of Stora.

When you have completed connecting your Stora unit, your network should resemble this

illustration.

Figure 5 Connecting Stora to your Network

2. Turn on Stora Unit.

Press the On button located on the back panel of your unit. The blue light will flicker while

the unit boots and obtains an IP address; then it will turn solid blue. The first time you turn

the unit on, the disk LEDs will be solid amber. After you complete the setup, the disk LED

indicators) will show solid green.

Note: The router in your network must have an ethernet port available to

connect Stora unit to the router via the Ethernet cable. Your router

must also be configured to automatically provide an IP address for

your network devices.

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Configure your Stora

Use the CD that comes with Stora unit to setup and configure your device and make it ready

for storing data. At this time you will also be able to give your unit a unique name, and assign

your own user name and password.

To Run the Setup Program

1. Make a note of the Product key, which is located on the Resource CD sleeve, and also

on the bottom of Stora unit. Write this down, as you will need it later in the installation

process.

2. Insert the Resource CD into your computer.

Wait approximately 2 minutes for the Setup program to initialize.

The “Welcome to Stora” setup screen displays.

If the CD does not start automatically, go to My Computer and

double-click StoraSetup.exe to start the Setup program.

Figure 6 Welcome Screen

3. Setup Your Stora

a. Click Step 1: Set Up Your Stora to set up Stora so that it can store data.The software

license agreement will display.

b. Click the I Accept box.

Chapter 1: Getting Acquainted | 17

NETGEAR Stora User Manual

Figure 7 Setup your Stora and License Agreement

4. Register Your Stora

a. Product Key: enter the product key that you noted in Step 1. The product key is

located on the Resource CD sleeve, and also on the bottom of Stora unit.

b. Stora Name: enter a unique name for your Stora unit.

Note: if the name you choose is already a registered name for a Stora unit,

you will not be able to use it. This is similar to choosing an email

name; there can be no duplicates.

c. Click Next.

Your Stora will then register with http://www.mystora.com. The page will change when

the process is complete.

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Figure 8 Registration Screen

5. Create your account

a. User Name: Enter a user name. This will be the name you use to login to Stora

system. Your user name is case-sensitive.

b. Display Name: This is a case-sensitive name that guests will see when they view

your shared files and photos.

c. Password: Enter your case-sensitive password and confirm it.

d. Be sure to make a note of Stora name, your username and password.

e. Click Next and follow the on-screen prompts to complete.

Figure 9 Account Creation

6. Router Configuration

Chapter 1: Getting Acquainted | 19

NETGEAR Stora User Manual

a. This screen appears when there is a setup problem with your UPnP router, or if your

router is not UPnP-capable. Most users with newer routers should not see this

message. See “UPnP Router Configuration” on page 96 and“UPnP Port Mapping” on

page 96 for more information.

b. Click Next to continue.

Figure 10 Router Configuration Screen

7. Summary Screen

The summary screen will indicate the IP address Stora unit will use. It will also

automatically check for any software updates that may have occurred since the CD was

shipped.

a. Click Next.

Figure 11 Router Configuration Screen

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8. Windows Networking

Windows Networking allows you to share files and also a printer connected to Stora.

a. Enable private access: check this box if you want to share a printer with the rest of

the network, or browse your private files using Windows Network.

b. Workgroup Name: Default name is WORKGROUP.

The Workgroup name should

be set in order to allow access to your private files and network printers

attached to your Stora.

Figure 12 Windows Networking

9. Notifications

You can enter one or more email addresses where you would like to be notified of any

updates or messages regarding your NETGEAR Stora unit. These messages will contain

update information, error information, and other information needed to keep your system

running smoothly.

To add more than one email address, separate the addresses by using a comma.

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Netgear Stora User manual

Netgear Stora User manual

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