Chevrolet Suburban 2004 Owner's manual

Seats and Restraint Systems

........................... 1-1

Front Seats

............................................... 1-3

Rear Seats

............................................... 1-9

Safety Belts

............................................. 1-23

Child Restraints

....................................... 1-45

Air Bag Systems

...................................... 1-72

Restraint System Check

............................ 1-87

Features and Controls

..................................... 2-1

Keys

........................................................ 2-3

Doors and Locks

....................................... 2-8

Windows

................................................. 2-15

Theft-Deterrent Systems

............................ 2-18

Starting and Operating Your Vehicle

........... 2-20

Mirrors

.................................................... 2-42

OnStar

®

System

...................................... 2-51

HomeLink

®

Transmitter

............................. 2-53

Storage Areas

......................................... 2-57

Sunroof

.................................................. 2-60

Vehicle Personalization

............................. 2-61

Instrument Panel

............................................. 3-1

Instrument Panel Overview

.......................... 3-4

Climate Controls

...................................... 3-22

Warning Lights, Gages and Indicators

......... 3-39

Driver Information Center (DIC)

.................. 3-56

Audio System(s)

....................................... 3-76

Driving Your Vehicle

....................................... 4-1

Your Driving, the Road, and Your Vehicle

........ 4-2

Towing

................................................... 4-55

Service and Appearance Care

.......................... 5-1

Service

..................................................... 5-3

Fuel

......................................................... 5-4

Checking Things Under the Hood

............... 5-10

All-Wheel Drive

........................................ 5-51

Rear Axle

............................................... 5-52

Four-Wheel Drive

..................................... 5-53

Front Axle

............................................... 5-54

Bulb Replacement

.................................... 5-55

Windshield Wiper Blade Replacement

......... 5-61

Tires

...................................................... 5-62

Appearance Care

................................... 5-102

Vehicle Identiﬁcation

............................... 5-110

Electrical System

.................................... 5-110

Capacities and Speciﬁcations

................... 5-120

Maintenance Schedule

..................................... 6-1

Maintenance Schedule

................................ 6-2

Customer Assistance and Information

.............. 7-1

Customer Assistance and Information

........... 7-2

Reporting Safety Defects

........................... 7-10

Index

.................................................................1

2004 Chevrolet Tahoe/Suburban Owner Manual M

GENERAL MOTORS, GM, the GM Emblem,

CHEVROLET, the CHEVROLET Emblem, the name

TAHOE and the name SUBURBAN are registered

trademarks of General Motors Corporation.

This manual includes the latest information at the time it

was printed. We reserve the right to make changes

after that time without further notice. For vehicles ﬁrst

sold in Canada, substitute the name “General Motors of

Canada Limited” for Chevrolet Motor Division whenever

it appears in this manual.

Please keep this manual in your vehicle, so it will be

there if you ever need it when you’re on the road. If you

sell the vehicle, please leave this manual in it so the

new owner can use it.

Litho in U.S.A.

Part No. C2416 A First Edition

©

Copyright General Motors Corporation 06/23/03

Canadian Owners

You can obtain a French copy of this manual from your

dealer or from:

Helm, Incorporated

P.O. Box 07130

Detroit, MI 48207

How to Use This Manual

Many people read their owner’s manual from beginning

to end when they ﬁrst receive their new vehicle. If you

do this, it will help you learn about the features and

controls for your vehicle. In this manual, you will ﬁnd

that pictures and words work together to explain things.

Index

A good place to look for what you need is the Index in

back of the manual. It is an alphabetical list of what

is in the manual, and the page number where you will

ﬁnd it.

ii

Safety Warnings and Symbols

You will ﬁnd a number of safety cautions in this book.

We use a box and the word CAUTION to tell you about

things that could hurt you if you were to ignore the

warning.

{CAUTION:

These mean there is something that could hurt

you or other people.

In the caution area, we tell you what the hazard is.

Then we tell you what to do to help avoid or reduce

the hazard. Please read these cautions. If you don’t,

you or others could be hurt.

You will also ﬁnd a circle

with a slash through it in

this book. This safety

symbol means “Don’t,”

“Don’t do this” or “Don’t let

this happen.”

iii

Vehicle Damage Warnings

Also, in this book you will ﬁnd these notices:

Notice: These mean there is something that could

damage your vehicle.

A notice will tell you about something that can damage

your vehicle. Many times, this damage would not be

covered by your warranty, and it could be costly.

But the notice will tell you what to do to help avoid

the damage.

When you read other manuals, you might see

CAUTION and NOTICE warnings in different colors

or in different words.

You’ll also see warning labels on your vehicle.

They use the same words, CAUTION or NOTICE.

Vehicle Symbols

Your vehicle has components and labels that use

symbols instead of text. Symbols, used on your vehicle,

are shown along with the text describing the operation

or information relating to a speciﬁc component, control,

message, gage or indicator.

If you need help ﬁguring out a speciﬁc name of a

component, gage or indicator, reference the following

topics:

• Seats and Restraint Systems in Section 1

• Features and Controls in Section 2

• Instrument Panel Overview in Section 3

• Climate Controls in Section 3

• Warning Lights, Gages and Indicators in Section 3

• Audio System(s) in Section 3

• Engine Compartment Overview in Section 5

iv

These are some examples of symbols you may ﬁnd on your vehicle:

v

Model Reference

This manual covers these models:

Tahoe

Suburban (Extended Model)

vi

Front Seats ......................................................1-3

Manual Seats ................................................1-3

Power Seats ..................................................1-4

Power Lumbar ...............................................1-5

Heated Seats .................................................1-5

Reclining Seatbacks ........................................1-6

Head Restraints .............................................1-8

Rear Seats .......................................................1-9

Rear Seat Operation .......................................1-9

60/40 Split Bench Seat ..................................1-10

50/50 Split Bench Seat ..................................1-12

Bench Seat ..................................................1-16

Bucket Seats ...............................................1-21

Safety Belts ...................................................1-23

Safety Belts: They Are for Everyone ................1-23

Questions and Answers About Safety Belts .........1-27

How to Wear Safety Belts Properly .................1-28

Driver Position ..............................................1-28

Safety Belt Use During Pregnancy ..................1-36

Right Front Passenger Position .......................1-37

Center Passenger Position .............................1-37

Rear Seat Passengers ..................................1-39

Rear Safety Belt Comfort Guides for

Children and Small Adults ..........................1-42

Safety Belt Extender .....................................1-44

Child Restraints .............................................1-45

Older Children ..............................................1-45

Infants and Young Children ............................1-48

Child Restraint Systems .................................1-51

Where to Put the Restraint .............................1-54

Top Strap ....................................................1-56

Top Strap Anchor Location .............................1-57

Lower Anchorages and Top Tethers for

Children (LATCH System) ...........................1-60

Securing a Child Restraint Designed for the

LATCH System (Rear) ...............................1-62

Securing a Child Restraint in a

Rear Outside Seat Position .........................1-62

Securing a Child Restraint in a Center

Rear Seat Position ....................................1-65

Securing a Child Restraint in the Center

Front Seat Position ....................................1-67

Securing a Child Restraint in the Right

Front Seat Position ....................................1-68

Section 1 Seats and Restraint Systems

1-1

Air Bag Systems ............................................1-72

Where Are the Air Bags? ...............................1-75

When Should an Air Bag Inﬂate? ....................1-77

What Makes an Air Bag Inﬂate? .....................1-79

How Does an Air Bag Restrain? .....................1-79

What Will You See After an

Air Bag Inﬂates? .......................................1-80

Passenger Sensing System ............................1-82

Servicing Your Air Bag-Equipped Vehicle .........1-86

Adding Equipment to Your

Air Bag-Equipped Vehicle ...........................1-86

Restraint System Check ..................................1-87

Checking Your Restraint Systems ...................1-87

Replacing Restraint System Parts

After a Crash ............................................1-88

Section 1 Seats and Restraint Systems

1-2

Front Seats

Manual Seats

{CAUTION:

You can lose control of the vehicle if you try to

adjust a manual driver’s seat while the vehicle

is moving. The sudden movement could startle

and confuse you, or make you push a pedal

when you don’t want to. Adjust the driver’s

seat only when the vehicle is not moving.

If your vehicle has a manual bucket or a split bench

seat, you can adjust it with this lever located at the front

of the seat.

Lift the lever to unlock the seat. Using your body, slide

the seat to where you want it and release the lever.

Try to move the seat with your body to make sure the

seat is locked into place.

1-3

Power Seats

If your vehicle has a power seat, you can adjust it with

these controls located on the outboard sides of the seats.

• Raise or lower the front of the seat cushion by raising

or lowering the forward edge of the horizontal control.

• Move the seat forward or rearward by moving the

whole horizontal control forward or rearward.

• Raise or lower the rear of the seat cushion by raising

or lowering the rear edge of the horizontal control.

• Moving the whole horizontal control up or down

raises or lowers the entire seat cushion.

If your vehicle has power reclining seats, you can use

the vertical control to adjust the angle of the seatback.

Move the reclining front seatback rearward or forward

by moving the control toward the rear or the front of the

vehicle. See Reclining Seatbacks on page 1-6.

1-4

Power Lumbar

You can increase or

decrease lumbar support

in an area of the lower

seatback.

To increase support, press and hold the front of the

control. To decrease support, press and hold the rear

of the control. Let go of the control when the lower

seatback reaches the desired level of support.

You can also reshape the side wing area of the lower

seatback for more lateral support.

To increase support, press and hold the top of the

control. To decrease support, press and hold the bottom

of the control. Let go of the control when the lower

seatback reaches the desired level of support.

Your vehicle may have a memory function which allows

seat settings to be saved and recalled. See Memory

Seat on page 2-61 for more information.

Heated Seats

The buttons used to

control this feature are

located on the front doors.

The engine must be

running for the heated seat

feature to work.

To heat the entire seat, press the horizontal button

with the heated seat symbol. Press the button to

cycle through the temperature settings of high,

medium and low and to turn the heated seat off.

1-5

Indicator lights will glow to designate the level of heat

selected, three for high, two for medium, and one

for low.

The low setting warms the seatback and cushion

until the seat temperature is near body temperature.

The medium and high settings heat the seatback

and seat cushion to a slightly higher temperature.

You will be able to feel heat in about two minutes.

To heat only the seatback, press the vertical button with

the heated seatback symbol. An indicator light on the

seatback button will glow to designate that only the

seatback is being heated. Additional presses of

the seatback button will cycle through the heat levels

for the seatback only. Press the horizontal button again

to heat the whole seat.

The heated front seats will shut off automatically when

the ignition is turned off.

Reclining Seatbacks

To adjust the front seatback, lift the manual lever located

on the outboard side of the seat. Release the lever to

lock the seatback where you want it. Lift the lever again

without pushing on the seatback and the seatback will go

to an upright position.

If your vehicle has power seats with a power recliner,

see Power Seats on page 1-4 for further information on

how to operate the reclining seatback feature.

1-6

But don’t have a seatback reclined if your vehicle is

moving.

{CAUTION:

Sitting in a reclined position when your vehicle

is in motion can be dangerous. Even if you

buckle up, your safety belts can’t do their job

when you’re reclined like this.

The shoulder belt can’t do its job. In a crash,

you could go into it, receiving neck or other

injuries.

The lap belt can’t do its job either. In a crash

the belt could go up over your abdomen.

The belt forces would be there, not at your

pelvic bones. This could cause serious internal

injuries.

For proper protection when the vehicle is in

motion, have the seatback upright. Then sit

well back in the seat and wear your safety belt

properly.

1-7

Head Restraints

Adjust your head restraint so that the top of the restraint

is closest to the top of your head. This position

reduces the chance of a neck injury in a crash.

To raise the head restraint pull up on the head restraint.

On some models the head restraints tilt forward and

rearward also.

The rear seat head restraints in your vehicle may be

adjustable. They work the same as the front seat head

restraints, except they do not tilt forward and rearward.

1-8

Rear Seats

Rear Seat Operation

Entering or Exiting the Third Row Seats

{CAUTION:

If the seatback isn’t locked, it could move

forward in a sudden stop or crash. That could

cause injury to the person sitting there. Always

press rearward on the seatback to be sure it

is locked.

Extended models: The passenger’s side of the second

row 60/40 or rear bucket seats has an easy entry

feature. This makes it easy to get in and out of the third

seat, if your vehicle has one.

To operate the easy entry seat turn the release lever,

located on the back of the seat upward.

Tilt the seatback toward the front of the vehicle by

pulling the top of the seat forward. When you do the seat

bottom will release. Pull the seat forward until it stops.

Be sure to return the seat to the passenger position

when ﬁnished. Push and pull on the seat to make sure

it is locked in place.

1-9

60/40 Split Bench Seat

Tahoe models: The rear seat may have a 60/40 split

seat which may be folded down to give you more cargo

space.

Extended models: The second row rear seat of

extended models may have a 60/40 split seat.

Either side of the rear seat may be folded down to

provide more cargo space.

Folding the Seatbacks

{CAUTION:

If the seatback isn’t locked, it could move

forward in a sudden stop or crash. That could

cause injury to the person sitting there. Always

press rearward on the seatback to be sure it

is locked.

Make sure that nothing is under or in front of the seat

and that the head restraints are completely lowered.

On Tahoe models the rear seatbacks may be equipped

with rearward folding head restraints. When the

seatback is being folded down, the head restraint will

automatically fold rearward to allow a ﬂat load ﬂoor

for cargo or entry to the third row seat (if equipped).

To fold, pull up on the

strap loop at the rear

of the seat cushion. Then,

pull the seat cushion up

and fold it forward.

After folding the seat cushion fully forward, pull the

seatback forward and fold the seatback down until

it is ﬂat. If the seatback cannot fold ﬂat because it

interferes with the cushion, try moving the seat forward

and/or bring the front seatback more upright. On the

passenger side of the extended models, the lever at the

base of the seat must be turned rearward to release

the seatback.

1-10

To create a load ﬂoor release the panels from the

seatback by pushing forward on the latch. Then fold the

panels back to cover the rear seat footwell area.

To return the seat to the passenger position on a

extended model do the following:

1. Lift the ﬂoor load panels and latch them into the

seatback.

2. Lift the seatback up and push rearward all the way.

3. Lower the seat cushion until it latches into

position.

4. Pull forward on the seatback and up on the seat

cushion to make sure the seat is securely in

place.

Make sure that the buckles on the driver’s side seatback

are accessible to the outboard and center occupant

and are not under the seat cushions.

On regular models make sure the head restraints are

returned to the upright position.

1-11

50/50 Split Bench Seat

If your vehicle has a 50/50 split bench, the seatback(s)

can be folded and the entire seat(s) tilted or removed

from the vehicles.

Folding the Seatbacks

{CAUTION:

If the seatback isn’t locked, it could move

forward in a sudden stop or crash. That could

cause injury to the person sitting there. Always

press rearward on the seatback to be sure it

is locked.

To fold the seatbacks do the following:

• Pull up on the release lever, labeled 1, located on the

rear of the seatback, and push the seatback forward.

• To return the seat to the passenger position, pull up

on the release lever labeled 1 and then pull up on the

seatback until the seatback locks into the upright

position.

Push forward on the seatback to make sure it is locked

into position.

Tilting the 50/50 Split Bench Seat

{CAUTION:

If the seatback isn’t locked, it could move

forward in a sudden stop or crash. That could

cause injury to the person sitting there. Always

press rearward on the seatback to be sure it

is locked.

{CAUTION:

If the support rod isn’t properly engaged, the

folded third row seat could come loose in a

sudden stop or crash. That could cause injury

to people and damage to your vehicle. Always

be sure the support rod is properly engaged

when the third row seat is folded forward.

1-12

Once the third seatback has been folded down, the

entire seat can be tilted forward to create a ﬂat

load ﬂoor. To do this, do the following:

1. Enter the rear cargo area of the vehicle.

2. Make sure the head restraints have been lowered

completely.

3. With the seat folded, unlatch the seat from the ﬂoor

by pulling up on the lever located under the

carrying handle at the rear of the seat labeled 2.

4. Lift the rear of the seat up, off the ﬂoor. You will not

be able to unlatch the seat from the ﬂoor unless the

seatback is folded down.

5. Tilt the seat fully forward and secure it in place

using the support rod located on the underside

of the seat on the passenger’s side. Make sure the

rod pin is fully engaged in the lock.

6. Push and pull on the seat. Make sure the support

rod is holding it ﬁrmly in place. Use the seat in this

position only when necessary for additional

cargo space.

To return the seat to the seating position do the

following:

1. Push forward on the seat and release the support

lock rod.

2. Secure the support rod in its stored position on the

underside of the seat.

3. Lower the seat to the ﬂoor and let the seat drop

into place.

4. Lift up on the carrying handle to make sure the seat

is locked in place.

5. Return the seatback to the upright position by

pulling up on the release lever labeled 1 before

the back can be folded upright.

6. Pull the seatback forward to make sure it is locked

in place.

1-13

Removing the 50/50 Split Bench Seat

To remove the 50/50 split bench seat, do the following:

1. Open the rear doors and enter the rear of the

vehicle.

2. Fold the seatback

forward onto the seat

cushion by using

the lever labeled 1.

The seat cannot

be removed unless the

seatback is folded.

3. To unlatch the seat

from the ﬂoor, pull up

on the release lever

labeled 2, located at the

rear of the seat, and lift

the rear of the seat up

off the ﬂoor.

4. Squeeze the release lever, located in the lower

middle to unlatch the seat from the ﬂoor, while

pulling the seat out.

5. While holding the rear of the seat up, roll the seat

out of the vehicle.

1-14

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