INSTRUCTION MANUAL
3 TIER FOOD STEAMER
MODEL: 6960807 (FS1149)
EAN: 6001001782746
INDOOR HOUSEHOLD USE ONLY
Please save and read this instruction manual carefully before use.
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INTRODUCTION
Thank you for purchasing our “Platinum” Food steamer. Each unit has been manufactured to
ensure safety, reliability, and ease of use. Before use, please read these instructions carefully and
keep them for future reference.
IMPORTANT SAFEGUARDS
When using your “Platinum” Food steamer, basic precautions should always be followed, including
the following:
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge concerning the use of this
product, unless they are supervised or have been given instruction concerning use of the appliance
by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Always ensure that the voltage on the rating label corresponds to the voltage in your home.
Check the power cord and plug regularly for any damage. If the cord or the plug is damaged, it
must be replaced by the manufacturer or a qualified person in order to avoid an electrical hazard.
This appliance is intended for household use only. Industrial or commercial use will void the
warranty, and the supplier can not be held responsible for injury or damage caused when using the
appliance for any other purpose than that intended.
Incorrect operation and improper use can damage the appliance and cause injury to the user.
Do not use the appliance if it has been dropped or damaged in any way. In case of damage, take
the unit in for examination and/or repair by an authorized service agent.
To reduce the risk of electric shock, do not immerse or expose the motor assembly, plug or the
power cord to water or any other liquid.
Never immerse the unit in water or any other liquid for cleaning purposes.
Remove the plug from the socket by gripping the plug. Do not pull on the cord to disconnect the
appliance. Always unplug the unit when not in use, before cleaning or when adding or removing
parts.
The use of accessory attachments that are not recommended or supplied by the manufacturer may
result in injuries, fire or electric shock.
Do not let the cord hang over the edge of a table or counter. Ensure that the cord is not in a
position where it can be pulled on inadvertently.
Do not allow the cord to touch hot surfaces and do not place on or near a hot gas or electric burner
or in a heated oven.
Use of an extension cord with this appliance is not recommended. However, if it is necessary to
use an extension lead, ensure that the lead is suited to the power consumption of the appliance to
avoid overheating of the extension cord, appliance or plug point. Do not place the extension cord
in a position where it can be pulled on by children or animals or tripped over.
This appliance is not suitable for outdoor use. Do not use this appliance for anything other than its
intended use.
Do not carry the appliance by the power cord.
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Do not touch hot surfaces directly. Use handles or knobs.
Do not leave this appliance unattended during use. Always unplug the unit when not in use.
Allow it to cool before putting on or taking off parts, and before cleaning the appliance.
Always operate the appliance on a smooth, even and stable surface. Do not place the unit on a
hot surface.
The manufacturer does not accept responsibility for any damage or injury caused by the improper
or incorrect use of the appliance, or by repairs carried out by unauthorized personnel.
In case of technical problems, switch off the machine and do not attempt to repair it yourself.
Return the appliance to an authorized service facility for examination, adjustment or repair.
Always insist on the use of original spare parts. Failure to comply with the above mentioned
precautions and instructions, could affect the safe operation of this machine.
This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments;
- Farm houses;
- By clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments.
Do not use this Appliance near a hot gas electric burner or heated electrical appliance.
Do not use this Appliance near bathtubs, showers, basins or other vessels containing water.
Do not operate the appliance without water, it may damage the heating element, if the case
happens for incaution, you should immediately unplug the appliance from the outlet. After cooling
the appliance for 15 minutes, pour cool water in the appliance.
Always use sufficient water for steaming time.
During steaming, please be careful of the steam coming out from the steamer lid and don’t face
directly to any part of the body when opening the lid.
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KNOW YOUR FOOD STEAMER
SPECIFICATIONS
Capacity : 3.5 Liters
Voltage : AC 230V / 50Hz
Wattage : 750W
Cord : 3-pin grounded plug. (to reduce risk of electric shock)
USING YOUR FOOD STEAMER
You must read all instructions before using.
Remove all packing material and please check carefully, making sure that your Food Steamer is
in good condition. It must have no cracks on the unit and no damage to the cord/plug.
You must confirm that the voltage indicated on the Food Steamer corresponds with the voltage in
your home.
Before using the food steamer the first time, please clean the food steamer completely, put the
attachments such as steam plates, supports, drip tray, steamer lid, etc., into water (also adding
the proper cleanser) and clean them thoroughly. Fill the reservoir with water to the max mark,
assemble all parts and begin to operate, when the water is boiling, discard the water.
Note: assemble all parts, place drip tray in reservoir, make sure it is fixed to the correct position
and it sits flat. When using, make sure the water level in the reservoir is between the maximum
and minimum mark. Never put reservoir and base in the water for cleaning.
1. Steamer lid
2. Handle
3. Upper support
4. Upper steam plate
5. Middle support
6. Middle steam plate
7. Rice pan
8. Lower support
9. Lower steam plate
10
.
Drip tray
11
.
Tube
12. Reservoir
13. Gauge
14. Base
15. Control panel
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CONTROL PANEL
1. On/Off: Control the appliance working state.
2. Mode: press the button to select your desired program (5 programs), see the following figure.
3. Adjust: set the steaming food time within 59 minutes.
4. Hr/Min: the unit has the automatic start function, press the button to change between the “hour”
and “minute” and set the automatic start time.
5. Power: it has red and green, when it is green and not flashing, it indicates stand by, if it is green
and flashing, that indicates the automatic start time and start count down. Red indicates the
appliance is currently being used.
6. Display: indicates the working mode and time.
PARTS:
1. Reservoir: holds water for steaming food, do not place any other liquid in the reservoir.
2. Drip tray: prevents water condensation and food liquids from dripping back into the reservoir to
ensure the water in the reservoir is clean.
3. Steam plate and support: you can use the single steam plate and support, you also may use the
three plates together or two layers together.
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Note: When assembling the steam plate and steam support, first make sure two fasteners on the
steam plate are pointing downward, then insert two fasteners into the steam support and make sure
they are locked to prevent the steam plate from dropping (if the steam plate can be pushed down
easily, it is not locked).
4. Rice pan: it is placed on the steam plate and used to cook rice.
5. Steamer lid: it has a convenient handle on top to avoid scalding when it is removed.
6. Tube: Wraps around the heating element and makes the water boil taster.
7. Gauge: indicates the water level.
8. Base: Appliance which has the electronic components.
TO USE YOUR FOOD STEAMER
1. Place the food steamer on a stable and level surface.
2. Fill the reservoir with water according to food type and quantity. If the food needs steaming for
15-60 minutes, add water to the maximum mark, but if the steaming time is less than 15 minutes,
add water to the minimum mark. If food steamer stops producing steam or steam rate is obviously
slow before the food is ready, it indicates you should add water to the reservoir.
Note: Don’t add any salt, pepper, flavoring, essence, wine or other liquids in tap water in the
reservoir.
Using the appliance, ensure the water level is between the minimum and maximum levels.
The tube must cover around of the heating element and make the water boil faster, and produce
the steam rapidly.
3. The appliance can be used in three ways:
Only using the single steam plate and support: Put food in steam plate, then position the steam
plate on the reservoir.
Using three steam plate and support together: Use the three layers together. (see product
introduction)
Using two steam plates and supports: use any two layers.
Note:
Food cooks faster in the lower plate than in the other two plates, so place the food that is most
difficult to cook in the bottom plate.
Assemble from bottom to top must follow the order: lower steam plate, lower support, middle
steam plate, middle support, upper steam plate, upper support and lid.
4. Cover with the steamer lid.
5. Plug into the outlet.
Note: Don’t operate it without steam plates and lid in place.
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6. Plug into the power outlet, a long buzz will be heard, the display will show “0:00” after 1 second,
the indicator will be green, and only the “Mode” button can be activated.
7. Press the “Mode” button, the display will continuously show: a. steamed bread b. steam rice c.
steam fish d. steam chicken or meat e. steam vegetable, you can select your desired program,
the LCD will display the default steam time, you can change the steam time by pressing the
“Adjust” button.
8. The unit has an automatic start function, the max delay time is 12 hours and 59 minutes. If you do
not want the steamer to start working immediately, you may set the automatic start function by
pressing the “Hr/Min” as follows:
For example: set the unit to begin working in 2 hours and 30 minutes.
.Operate according to steps 1-8 above steps, press “Hr/Min” button once, an icon of an alarm
clock will show on the left of display, and “00” will begin to flash.
. Change the “00” to “30” by pressing the “Adjust” button, then press the “Hr/Min” button again
and “0” will begin flashing, change the “0” to “2” by pressing the “Adjust” button, and confirm the
setting by pressing “Hr/Min”.
. Press the “On/Off” button, and a long buzzing sound will be heard, the indicator will be green
and flashing, the LCD will count down, when the time is “0:00”, the icon of the alarm clock will
disappear, the indicator will turn red and stop flashing, and the unit will begin working.
. When the operation is finished, the buzzer will beep.
Note: the minimum operation time of every mode is the default time, the maximum is 59 minutes.
During operation, you can cancel the setting by pressing the “On/Off” button for 2 seconds.
Cancel the automatic start program: press the “On/Off” for 2 seconds and a long buzzing sound
will be heard. The green indicator will stop flashing, the icon of the alarm clock will disappear, the
time will return to zero and cancel all the settings.
9. While in use don’t touch the base, steam plates, steam bowl, steam plate or the steam support,
always use oven mitts when handling the food steamer.
10. Once finished steaming, unplug the appliance from the outlet and let it cool completely before
removing the reservoir.
Note: be careful when removing the drip tray, while other parts of the unit may cool down, water in
the reservoir and drip tray is still very hot.
11. Discard the water after each use, next cycle pour the tap water in again.
12. Store the food steamer after all parts cool down completely and place it in a dry location such as a
table top or counter top or a cupboard shelf. The power cord may be wound under the bottom of
steamer.
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OPERATING DRY PROTECTIVE:
While in use, please note that if the water in the reservoir is not enough, if it has no water or the water
level is lower in the reservoir, the operating dry protective will shut off the power and buzzers will be
heard, the LCD will display:
CARE AND CLEANING
1. Allow the appliance to cool down completely before cleaning
2. Wash the steam plates, steamer lid and drip tray in hot soapy water, rinse and dry completely.
3. Don’t clean any part with abrasive cleaners such as metal scouring pads, and scouring powder
4. Do not immerse in water , first pour the warm water into the reservoir, then clean it thoroughly and
discard water, finally dry it with soft cloth. All parts except the reservoir and base can be cleaned
in a dishwasher , however, continual cleaning in a dishwasher may result in a slight loss of polish.
5. Store the food steamer after all parts cool down completely and place it at the dry location such as
a table top or counter top or a cupboard shelf.
DESCALE THE RESERVOIR:
After using about 2-3 months, some chemical deposits may build up in the reservoir
or on the heating element; this is normal. the amount of deposits depends on the hardness of the
water in your area., It is essential to descale the reservoir in order to prolong the useful life of the
product.
1. Fill the reservoir with the mixture of vinegar and water to the maximum mark; don’t use any other
chemical or detergent.
2. Plug into the outlet, drip tray, steam plates and steamer lid should be in the correct place during
this procedure.
3. Set timer for approx.20-25 minutes to start steaming, in case white vinegar is overflowing from the
reservoir, unplug from the outlet, switch off timer and reduce some white vinegar.
4. When the timer rings, unplug from the outlet and allow the unit to cool down before pouring white
vinegar out.
5. Rinse the reservoir several times with cold water and clean other parts as described in cleaning
and maintenance.
6. Clean the reservoir and other parts as described in cleaning and maintenance.
TIPS:
1. When using the appliance at high altitude, steaming time may need to be increased according to
the altitude.
2. Steaming time stated in recipes is only for reference, and also depends on the size of the food,
location, and freshness and taste desired. As you become more familiar with the appliance, it will
become easier to set the time correctly.
E EE
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3. Simple layer food steams faster than multi- layered food, therefore, steaming time for a large
quantity of food is much longer
4. For better results, select proper amount of food to steam, if the food varies greatly in size, it is
advisable to place the smaller food items on the top.
5. Don’t fill rice pan full of food, as there should be enough space between foods to allow for the
maximum steam flow.
6. When steaming a large quantity of food, remove the steamer lid and stir the food halfway with a
long handled tool.
7. For preventing damage being done to the heating element, don’t add any salt, pepper, flavoring,
essence to the steam plate.
8. Save liquid in drip tray for making soup, sauces or gravy.
9. Please defrost it first before steaming frozen meat or poultry.
10. Steaming time stated in recipes is based on the use of cold water.
11. The steam plates are also used for steaming other food such as fruits, vegetables, pudding, quick
bread, etc.
12. When using three steam plates, always place the food with long steaming time in lower steam
plates.
13. You may place different food respectively in three steam plates, as steam will drip from the
upper layer, make sure food flavor is consistent between each of them. If steaming meat and
vegetables, always place meat in the lower layer so that gravy can’t drip onto other food.
14. Steaming time for food in the upper steam plate is usually longer than 5 minutes, if you need to
steam foods with different cooking times, start steaming the food with the long cooking time in
the lower steam plate, then when the remaining time reaches that of food with the short cooking
time, carefully remove steam lid using oven mitts and place lower support and lower steam plate
filled with food, eventually, cover with steam lid and continue steaming.
RECIPES:
Type weight the capacity water Steaming time
of reservoir
Rice rice330g water300~500g 1250ml 38-50minutes
Egg 6pcs（drill a hole on the top） 1250ml 18-26minutes
Fish 300g 1250ml 12-18minutes
Meat 300g 1250ml 18-22minutes
Chicken chop 400g 1250ml 20-28minutes
Potato 1pcs（cut 1 inch in thickness） 1250ml 35-42minutes
Carrot 250g（cut 1 inch in thickness） 1250ml 45-50minutes
The times and weights mentioned above are only for reference, you can adjust them according to
your taste for obtaining the best results.
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WARRANTY
PLEASE AFFIX YOUR RECEIPT/PROOF OF PURCHASE HERE.
IN THE EVENT OF A CLAIM UNDER THIS WARRANTY THE AFORESAID RECEIPT/PROOF OF
PURCHASE MUST BE PRODUCED TOGETHER WITH THIS WARRANTY.
Model number (Lot number: )
Product name
Date of purchase
Place of purchase
1. The party selling the product (“the seller”) to the original purchaser of this product (“the customer”)
hereby warrants that this product will be of good quality and, in good working order and, free of
defects and suitable for its intended purpose under normal household use, for a period of 1 (one)
year from the date of purchase (“warranty period”) of this product.
2. In the event that the warranty period has not lapsed and the product is not of a good quality, or in
good working order or, is defective or is not suitable for its intended purpose under normal
household use, the customer may, subject to paragraph 3 below, return the product to the seller
and have the following options available:
2.1 Within the frist 6(six) Within the first 6 (six) months of the warranty: to receive a refund of
the actual price paid or to exchange the product for the same or similar product of the same
purchased value;
2.2 Within the second 6 (six) months of the warranty: to have the product exchanged for the
same or similar product of the same purchased value.
3. The seller will not repair or refund the customer in terms of this warranty if the product:
3.1 has been altered contrary to the instructions provided in the product manual;
3.2 has been misused, abused or tampered with;
3.3 is defective or not in working order due to ordinary wear and tear;
3.4 is damaged resulting from the customer’s gross negligence, recklessness, malicious behavior
or criminal conduct;
3.5 has been utilised for commercial use.
4. This warranty applies only to the product that has been purchased from the seller and not to any
expendables attached to or installed on the product by the customer.
5. Any claim in terms of this warranty must be supported by the original proof of purchase.
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