2. Computers & electronics
  3. TVs & monitors
  4. Philips
  5. 247E6LDAD/00
247E6LDAD/00

Philips 247E6LDAD/00, 247E6LDAD/01, 247E6QDAD/01 User manual

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www.philips.com/welcome
247E6
NL Gebruikershandleiding 1
Klantenzorg en garantie 24
Problemen oplossen &
veelgestelde vragen 30
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3
1. Belangrijk
1.3 Verwijderen van product en ver-
pakkingsmateriaal
Voorschriften voor het verwijderen van afval
van elektrische en elektronische apparatuur -
AEEA
This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government office, the waste disposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Please find out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packaging material) in accordance with all
Environmental Laws and taking back program
with the contractor company.
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program
please visit
http://www.philips.com/sites/philipsglobal/
about/sustainability/ourenvironment/
ourrecyclingprogram.page
4
2. De monitor instellen
2. De monitor instellen
2.1 Installatie
Inhoud verpakking
247E
247E6
247E6
Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from Koninklijke
Philips N.V.
Monitor drivers
User’s Manual
使用 前请阅读使用说明
保留备用
2
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Wisselstroom/gelijkstroomadapter *VGA
Audiokabel
*HDMI
Kabelgoot *DVI
* Afhankelijk van het land
Opmerking
Gebruik alleen de voedingsadapter model:
Philips ADPC1936
Het voetstuk installeren
1. Plaats de monitor met het beeldscherm
omlaag op een zacht oppervlak en zorg
ervoor dat u het scherm niet krast of
beschadigd.
2. Houd het voetstuk met beide handen vast
en stop de standaard in de kolom van de
voet.
(1) Monteer de kolom voorzichtig op de
voet tot de grendel klikt.
(2) Draai de schroef op de onderkant van
de voet met uw vingers aan zodat de
kolom stevig op de voet staat.
2
1
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7
2. De monitor instellen
Beschrijving van On-Screen Display
Wat is een OSD (On-Screen Display)?
OSD (On-Screen Display) is een functie in alle
Philips LCD-monitors. Met deze functie kan een
eindgebruiker de schermprestaties aanpassen
of functies van de monitors direct selecteren
via een instructievenster op het scherm. Een
gebruiksvriendelijke OSD-interface zoals
hieronder, wordt weergegeven:
247E6QSW/247E6QSD/247E6QDSD/247E6Q
DSW:






247E6QDAD/247E6QDAW/247E6LDAD/
247E6LDAW:








Eenvoudige basisinstructies op de
bedieningsknoppen
In het bovenstaande OSD kunt u op de
knoppen op de schuine kant van de
monitor drukken om de cursor te verplaatsen
en op OK drukken om de keuze of wijziging te
bevestigen.
Het OSD-menu
Hieronder vindt u een algemeen overzicht van
de structuur van On-Screen Display. U kunt
dit als referentie gebruiken als u later met de
verschillende aanpassingen werkt.
Main menu Sub menu
Picture
OSD Settings
Setup
Language
Color
Audio
Input
Picture Format
Brightness
Contrast
Horizontal
Vertical
Transparency
OSD Time Out
H.Position
Auto
V.Position
Phase
Clock
Resolution Notification
Reset
Information
English, Deutsch, Español, Ελληνική, Français,
Italiano, Maryar，Nederlands, Português,
Português do Brazil，Polski，Русский ,Svenska，
Suomi，Türkçe，Čeština，Українська, 简体中文,
繁體中文，日本語，한국어
Color Temperature
sRGB
User Define
Mute
(available for selective models)
VGA
DVI
MHL-HDMI (available for selective models)
SmartResponse
SmartContrast
Gamma
Over Scan
(available for selective models)
Pixel Orbiting
Volume
(available for selective models)
(available for selective models)
Audio Source
Wide Screen, 4:3
0~100
0~100
0~100
0~100
Off, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
0~100
On, Off
Yes, No
0~100
0~100
0~100
6500K, 9300K
Red: 0~100
0~100
Green: 0~100
Blue: 0~100
On, Off
Audio in, MHL-HDMI
Off, Fast, Faster, Fastest
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
On, Off
On, Off
On, Off
Stand-Alone
(available for selective models)
(available for selective models)
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13
4. Technische specicaties
Voeding
Aan-modus
247E6QSD/247E6QSW: 22,26 W(std.), 28,89 W(max.)
247E6QDSD/247E6QDSW: 22,38 W(std.), 23,9 W(max.)
247E6QDAD/247E6QDAW: 23,66 W(std.), 27,8 W(max.)
247E6LDAD/247E6LDAW: 24 W(std.), 29,79 W(max.)
Slaap (std.) 0,5 W
Uit (std.) 0,3 W
LED-indicator voeding Ingeschakeld: Wit, Stand-by/Slaapstand: Wit (knipperend)
Voeding Extern, 100-240 V wisselstroom, 50-60 Hz
Afmetingen
Product met voet (BxHxD) 561 x 429 x 212 mm
Product zonder voet (BxHxD) 561 x 347 x 43 mm
Gewicht
Product met voet 3,65kg
Product zonder voet 3,27kg
Bedrijfsconditie
Temperatuurbereik (in werking) 0°C tot 40 °C
Relatieve vochtigheid (in bedrijf) 20% tot 80%
Atmosferische druk (in bedrijf) 700 tot 1060hPa
Temperatuurbereik
(niet in werking)
-20°C tot 60°C
Relatieve vochtigheid
(niet in werking)
10% tot 90%
Atmosferische druk (Buiten bedrijf) 500 tot 1060hPa
Milieu
ROHS JA
EPEAT Zilver (www.epeat.net)
Verpakking 100% recyclebaar
Specifieke substanties 100% PVC-/BFR-vrije behuizing
Energy Star JA
Compliantie en standaarden
Regelgevende goedkeuringen
247E6QSD/247E6QSW: CE Mark, FCC Class B, CU-EAC,
SEMKO, ETL, BSMI, ISO9241-307, SASO, KUCAS, RCM
247E6QDSD/247E6QDSW/247E6QDAD/247E6QDAW: CE
Mark, FCC Class B,CU-EAC, SEMKO, ETL, ISO9241-307, SASO,
KUCAS, KCC, VCCI CLASS B, RCM
247E6LDAD/247E6LDAW: CE Mark, FCC Class B,CU-EAC,
SEMKO, ETL, ISO9241-307, SASO, KUCAS, RCM
Behuizing
Kleur Zwart kers/wit
Deklaag Glanzend
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16
6. Reglementaire informatie
6. Reglementaire informatie
Lead-free Product
Lead free display promotes
environmentally sound recovery
and disposal of waste from electrical
and electronic equipment. Toxic
substances like Lead has been eliminated
and compliance with European community’s
stringent RoHs directive mandating restrictions
on hazardous substances in electrical and
electronic equipment have been adhered to
in order to make Philips monitors safe to use
throughout its life cycle.
Congratulations!
This product is designed for both you and the
planet!
TCO Development works for
sustainable IT - manufacture,
use and recycling of IT products
reflecting environmental, social and economic
responsibility.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest
certifications for ICT products worldwide.
Some of the Usability features of TCO
Certified Displays:
• Visual Ergonomics for image quality
is tested to ensure top performance
and reduce sight and strain problems.
Important parameters are Resolution,
Luminance, Contrast, Reflection and Colour
characteristics
• Products are tested according to rigorous
safety standards at impartial laboratories
• Electric and magnetic fields emissions as
low as normal household background levels
• Workload ergonomics to ensure a good
physical environment
Some of the Environmental features of TCO
Certified Displays:
• Production facilities have an Environmental
Management System (EMAS or ISO 14001)
• Low energy consumption to minimize
climate impact
• Restrictions on Chlorinated and
Brominated flame retardants, plasticizers,
plastics and heavy metals such as cadmium,
mercury and lead (RoHS compliance)
• Both product and product packaging is
prepared for recycling
• The brand owner offers take-back options
Corporate Social Responsibility
• The brand owner demonstrates the
product is manufactured under working
practices that promote good labour
relations and working conditions.
The Criteria Document can be downloaded
from our web site. The criteria included in
this label have been developed by TCO
Development in co-operation with scientists,
experts, users as well as manufacturers all
over the world. Since the end of the 1980s
TCO has been involved in influencing the
development of IT equipment in a more user
and environmentally friendly direction. Our ICT
product labeling system began in 1992 and is
now requested by users and ICT-manufacturers
all over the world.
For displays with glossy bezels, the user should
consider the placement of the display as the
bezel may cause disturbing reflections from
surrounding light and bright surfaces.
For more information, please visit:
www.tcodevelopment.com
Technology for you and the planet
(Only for selective models)
User mode is used for TCO Certified
compliance.
17
6. Reglementaire informatie
EPEAT
(www.epeat.net)
The EPEAT (Electronic
Product Environmental
Assessment Tool) program
evaluates computer
desktops, laptops, and monitors based on 51
environmental criteria developed through
an extensive stakeholder consensus process
supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and
select desktop computers, notebooks and
monitors based on their environmental
attributes. EPEAT also provides a clear and
consistent set of performance criteria for the
design of products, and provides an opportunity
for manufacturers to secure market recognition
for efforts to reduce the environmental impact
of its products.
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards
• EN60950-1:2006+A11:2009+A1:2010+A
12:2011+A2:2013 (Safety requirement of
Information Technology Equipment).
• EN55022:2010+AC:2011(Radio
Disturbance requirement of Information
Technology Equipment).
• EN55024:2010 (Immunity requirement of
Information Technology Equipment).
• EN61000-3-2:2006+A1:2009+A2:2009
(Limits for Harmonic Current Emission).
• EN61000-3-3:2013 (Limitation of Voltage
Fluctuation and Flicker).
• EN50581:2012 (Technical documentation
for the assessment of electrical and
electronic products with respect to the
restriction of hazardous substances)
• EN 50564:2011 (Electrical and electronic
household and office equipment —
Measurement of low power consumption)
following provisions of directives applicable.
• 2006/95/EC (Low Voltage Directive).
• 2004/108/EC (EMC Directive).
• 2009/125/EC (ErP, Energy-related Product
Directive, EC No. 1275/2008 and 642/2009
Implementing)
• 2011/65/EU (RoHS Directive) and is
produced by a manufacturing organization
on ISO9000 level.
And is produced by a manufacturing
organization on ISO9000 level.
• ISO9241-307:2008 (Ergonomic
requirement, Analysis and compliance test
methods for electronic visual displays).
• TCO CERTIFIED (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees)
for TCO versions.
18
6. Reglementaire informatie
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR
®
Partner, we
have determined that this product
meets the ENERGY STAR
®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor
when it is not in use for a long time.
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to
rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil n'est
pas installé et utilisé selon les consignes
données, peuvent causer des interférences
19
6. Reglementaire informatie
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
• Réorienter ou déplacer l’antenne de
réception.
• Augmenter la distance entre l’équipement
et le récepteur.
• Brancher l’équipement sur un autre circuit
que celui utilisé par le récepteur.
• Demander l’aide du marchand ou d’un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification
Notice
The equipment should draw power from a
socket with an attached protection circuit (a
three-prong socket). All equipment that works
together (computer, monitor, printer, and so on)
should have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
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21
6. Reglementaire informatie
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.
根据中国大陆《电子电气产品有害物质
限制使用标识要求》（也称为中国大陆
RoHS），以下部分列出了本产品中可能包
含的有害物质的名称和含量。
部件名称
有害物质
铅
（Pb
）
汞
（Hg）
镉
（Cd）
六价铬
））IV（rC（
多溴联苯
（PBB）
多溴二苯
醚（PBDE）
外壳 ○ ○ ○ ○ ○ ○
液晶显示屏/
灯管
× ○ ○ ○ ○ ○
电路板组件* × ○ ○ ○ ○ ○
电源适配器 × ○ ○ ○ ○ ○
电源线/连接
线
× ○ ○ ○ ○ ○
遥控器 × ○ ○ ○ ○ ○
本表格依据SJ/T 11364的规定编制。
* 电、阻电如，件部零的成构其及板路电刷印括包件组板路电 ：
○
容、集成电路、连接器等。
T/BG在均量含的中料材质均有所件部该在质物害有该示表 ：
26572规定的限量要求以下。
出超量含的中料材质均一某的件部该在少至质物害有该示表 ：×
GB/T 26572规定的限量要求
。
上表中打“×”的部件，其含量超出是因为目前业界还没有成熟的可替代
技术。
环保使用期限
此标识指期限 ( 十年 ), 电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不会发
生外泄或突变 , 电子信息产品用户使用该电子
信息产品不会对环境造成严重污染或对其人身、
财产造成严重损害的期限．
《废弃电器电子产品回收处理管理条例》提示性
说明
为了更好地关爱及保护地球，当用户不再需要此产
品或产品寿命终止时，请遵守国家废弃电器电子产
品回收处理相关法律法规，将其交给当地具有国家
认可的回收处理资质的厂商进行回收处理。
EU Energy Label
The European Energy Label informs you on
the energy efficiency class of this product.
The greener the energy efficiency class of this
product is the lower the energy it consumes. On
the label, you can find the energy efficiency class,
the average power consumption of this product
in use and the average energy consumption for
1 year.
Note
The EU Energy Label will be ONLY applied on
the models bundling with HDMI and TV tuners.
22
6. Reglementaire informatie
이 기기는 가정용 (B 급 ) 전
자파 적합 기기로서 주로
가정에서 사용하는 것을 목
적으로 하며 , 모든 지역에
서 사용할 수 있습니다 .
VCCI-B
この装置は、クラス B 情報技術装置です。
この装置は、家庭環境で使用することを
目的としていますが、この装置がラジオ
やテレビジョン受信機に近接して使用さ
れると、受信障害を引き起こすことがあ
ります。
取扱説明書に従って正しい取り扱いをし
て下さい。
粗分類
化学物質表
Pb Hg Cd Cr6+ PBBs PBDEs
前面ベゼル O O
O O O O
背面カバー O O
O O O O
スタンド
O O O O O O
LCD
パネル
WLED
適用除
外の
O O O O O
CCFL
適用除
外の
適用除
外の
O O O O
PCBA
適用除
外の
O O O O O
ケーブル & ワイヤ
適用除
外の
O O O O O
リモコン
適用除
外の
O O O O O
*
：
PCBA
はベア印刷回路基板、で構成され、はんだ付けおよび抵抗器、コ
ンデンサ、アレー、コネクタ、チップなど、その表面実装エレメントで構
成されます。
注
1
:「O」は、計算される物質の含有率が参照含有率を超えていないこと
を示します。
注
2
:「適用除外」項目は、特定の化学物質が
JIS C 0950
の規格により適用
除外とされた項目に対応することを意味します。
JIS C 0950
Information for U.K. only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362
5A,A.S.T.A. or BSI approved type.
3. Retit the fuse cover.
If the fitted plug is not suitable for your socket
outlets, it should be cut off and an appropriate
3-pin plug fitted in its place.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
NOTE: The severed plug must be destroyed
to avoid a possible shock hazard
should it be inserted into a 13A socket
elsewhere.
(A)
(B)
23
6. Reglementaire informatie
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE -“NEUTRAL”(“N”)
BROWN -“LIVE”(“L”)
GREEN&YELLOW -“EARTH”(“E”)
1. The GREEN&YELLOW wire must be
connected to the terminal in the plug
which is marked with the letter "E" or by
the Earth symbol or coloured GREEN or
GREEN&YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter
"N" or coloured BLACK.
3. The BROWN wire must be connected
to the terminal which is marked with the
letter "L" or coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
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7. Klantenzorg en garantie
7.2 Klantenzorg en garantie
Voor informatie over de garantiedekking en de vereisten voor extra ondersteuning die geldig is voor uw
regio, kunt u terecht op de website www.philips.com/support. U kunt ook contact opnemen met het
nummer van het Philips Customer Care-centrum dat hieronder is vermeld.
Contactgegevens voor de regio WEST-EUROPA:
Land CSP Hotline-nummer Prijs Openingstijden
Austria RTS +43 0810 000206
€
0,07 Mon to Fri : 9am - 6pm
Belgium Ecare +32 078 250851
€
0,06 Mon to Fri : 9am - 6pm
Cyprus Alman +800 92 256 Free of charge Mon to Fri : 9am - 6pm
Denmark Infocare +45 3525 8761 Local call tariff Mon to Fri : 9am - 6pm
Finland Infocare +358 09 2290 1908 Local call tariff Mon to Fri : 9am - 6pm
France Mainteq +33 082161 1658
€
0,09 Mon to Fri : 9am - 6pm
Germany RTS +49 01803 386 853
€
0,09 Mon to Fri : 9am - 6pm
Greece Alman +30 00800 3122 1223 Free of charge Mon to Fri : 9am - 6pm
Ireland Celestica +353 01 601 1161 Local call tariff Mon to Fri : 8am - 5pm
Italy Anovo Italy +39 840 320 041
€
0,08 Mon to Fri : 9am - 6pm
Luxembourg Ecare +352 26 84 30 00 Local call tariff Mon to Fri : 9am - 6pm
Netherlands Ecare +31 0900 0400 063
€
0,10 Mon to Fri : 9am - 6pm
Norway Infocare +47 2270 8250 Local call tariff Mon to Fri : 9am - 6pm
Poland MSI +48 0223491505 Local call tariff Mon to Fri : 9am - 6pm
Portugal Mainteq +800 780 902 Free of charge Mon to Fri : 8am - 5pm
Spain Mainteq +34 902 888 785
€
0,10 Mon to Fri : 9am - 6pm
Sweden Infocare +46 08 632 0016 Local call tariff Mon to Fri : 9am - 6pm
Switzerland ANOVO CH +41 02 2310 2116 Local call tariff Mon to Fri : 9am - 6pm
United Kingdom Celestica +44 0207 949 0069 Local call tariff Mon to Fri : 8am - 5pm
Contactgegevens voor de LATIJNS-AMERIKA:
Land Telefooncentrum Klantnummer
Brazil
Vermont
0800-7254101
Argentina 0800 3330 856
Contactgegevens voor China:
Land Telefooncentrum Klantnummer
China PCCW Limited 4008 800 008
27
7. Klantenzorg en garantie
Contactgegevens voor de regio MIDDEN- EN OOST-EUROPA:
Land Telefooncentrum CSP Klantnummer
Belarus N/A IBA
+375 17 217 3386
+375 17 217 3389
Bulgaria N/A LAN Service +359 2 960 2360
Croatia
N/A
MR Service Ltd +385 (01) 640 1111
Czech Rep. N/A Asupport +420 272 188 300
Estonia N/A FUJITSU
+372 6519900(General)
+372 6519972(workshop)
Georgia N/A Esabi +995 322 91 34 71
Hungary N/A Profi Service
+36 1 814 8080(General)
+36 1814 8565(For AOC&Philips only)
Kazakhstan N/A Classic Service I.I.c. +7 727 3097515
Latvia N/A ServiceNet LV
+371 67460399
+371 27260399
Lithuania N/A UAB Servicenet
+370 37 400160(general)
+370 7400088 (for Philips)
Macedonia N/A AMC +389 2 3125097
Moldova N/A Comel +37322224035
Romania N/A Skin +40 21 2101969
Russia N/A CPS +7 (495) 645 6746
Serbia&Montenegro N/A Kim Tec d.o.o. +381 11 20 70 684
Slovakia N/A Datalan Service +421 2 49207155
Slovenia N/A PC H.and +386 1 530 08 24
the republic of Belarus N/A ServiceBy +375 17 284 0203
Turkey N/A Tecpro +90 212 444 4 832
Ukraine N/A Topaz +38044 525 64 95
Ukraine N/A Comel +380 5627444225
Contactgegevens voor NOORD-AMERIKA:
Land Telefooncentrum Klantnummer
U.S.A. EPI-e-center (877) 835-1838
Canada EPI-e-center (800) 479-6696
28
7. Klantenzorg en garantie
Contactgegevens voor de APMEA-regio:
Land ASP Klantnummer Openingstijden
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebird
service centre
+97 14 8837911 Sun.~Thu. 09:00 - 18:00
Australia
AGOS
NETWORK
PTY LTD
1300 360 386 Mon.~Fri. 9:00am-5:30pm
Hong Kong
Macau
Company:
Smart Pixels
Technology
Ltd.
Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987
Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm
India
REDINGTON
INDIA LTD
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Mon.~Fri. 9:00am-5:30pm
Indonesia
PT. CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)
Mon.~Thu. 08:30-12:00; 13:00-17:30
Fri. 08:30-11:30; 13:00-17:30
Israel
Eastronics
LTD
1-800-567000 Sun.~Thu. 08:00-18:00
Korea
Alphascan
Displays, Inc
1661-5003
Mon.~Fri. 9:00am-5:30pm
Sat. 9:00am-1:00pm
Malaysia
R-Logic Sdn
Bhd
+603 5102 3336
Mon.~Fri. 8:15am-5:00pm
Sat. 8:30am-12:30am
New Zealand
Visual Group
Ltd.
0800 657447 Mon.~Fri. 8:30am-5:30pm
Pakistan
TVONICS
Pakistan
+92-213-6030100 Sun.~Thu. 10:00am-6:00pm
Philippines
EA Global
Supply Chain
Solutions ,Inc.
(02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm
Singapore
Philips
Singapore Pte
Ltd (Philips
Consumer
Care Center)
(65) 6882 3966
Mon.~Fri. 9:00am-6:00pm
Sat. 9:00am-1:00pm
South Africa
Computer
Repair
Technologies
011 262 3586 Mon.~ Fri. 08:00am~05:00pm
29
7. Klantenzorg en garantie
Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00
Thailand
Axis
Computer
System Co.,
Ltd.
(662) 934-5498 Mon.~Fri. 08:30am~05:30pm
Turkmenistan
Technostar
Service
Centre
+(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00
Uzbekistan
Soniko Plus
Private
Enterprise Ltd
+99871 2784650 Mon.~Fri. 09:00 - 18:00
Vietnam
FPT Service
Informatic
Company Ltd.
- Ho Chi Minh
City Branch
+84 8 38248007 Ho Chi
Minh City
+84 5113.562666 Danang
City
+84 5113.562666 Can tho
Province
Mon.~Fri. 8:00-12:00, 13:30-17:30
Sat. 8:00-12:00
Japan
フィリップ
スモニター
・サポート
センター
0120-060-530 Mon.~Fri. 10:00 - 17:00
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