Ford 2021 Explorer Owner's manual

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Owner's manual

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ML2J 19A321 AA
2021 EXPLORER Owner’s Manual
ford.ca
owner.ford.com
2021 EXPLORER Owner’s Manual
August 2020
First Printing
Litho in U.S.A.
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2020
All rights reserved.
Part Number: 202007 20200713115839
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Introduction
About This Manual ..........................................9
Symbols Glossary ............................................9
Perchlorate ........................................................11
Ford Credit .........................................................11
Replacement Parts Recommendation
............................................................................12
Special Notices ...............................................12
Mobile Communications Equipment
............................................................................13
Export Unique Options ................................14
Data Privacy
Data Privacy .....................................................15
Service Data .....................................................16
Event Data ........................................................16
Settings Data ...................................................17
Connected Vehicle Data ..............................17
Mobile Device Data .......................................18
Emergency Call System Data ....................18
Environment
Protecting the Environment .......................19
At a Glance
At a Glance - ST ............................................20
Instrument Panel ............................................21
Child Safety
General Information .....................................23
Installing Child Restraints ..........................25
Booster Seats .................................................33
Child Restraint Positioning ........................35
Child Safety Locks ........................................36
Seatbelts
Principle of Operation .................................38
Fastening the Seatbelts .............................39
Seatbelt Height Adjustment ......................41
Seatbelt Warning Lamp and Indicator
Chime .............................................................41
Seatbelt Reminder ........................................42
Child Restraint and Seatbelt
Maintenance ...............................................43
Seatbelt Extensions .....................................44
Personal Safety Systemâ„¢
Personal Safety Systemâ„¢ .........................45
Supplementary Restraints
System
Principle of Operation .................................46
Driver and Passenger Airbags ...................47
Front Passenger Sensing System ...........48
Side Airbags ....................................................50
Driver and Passenger Knee Airbags ........51
Safety Canopyâ„¢ .............................................51
Crash Sensors and Airbag Indicator .......52
Airbag Disposal ..............................................53
Pedestrian Protection - Hybrid
Electric Vehicle (HEV)
Pedestrian Alert System ............................54
911 Assist
What Is 911 Assist ..........................................55
Emergency Call Requirements ................55
Emergency Call Limitations ......................56
Keys and Remote Controls
General Information on Radio
Frequencies .................................................57
Remote Control ..............................................57
Replacing a Lost Key or Remote Control
..........................................................................63
MyKeyâ„¢
Principle of Operation .................................64
Creating a MyKey ..........................................65
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Clearing All MyKeys ......................................66
Checking MyKey System Status .............66
Using MyKey With Remote Start
Systems ........................................................67
MyKey – Troubleshooting ..........................67
Doors and Locks
Locking and Unlocking ...............................69
Keyless Entry ...................................................72
Liftgate
Power Liftgate ................................................74
Security
Passive Anti-Theft System ........................78
Anti-Theft Alarm ...........................................78
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column .........................................................80
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column .........................................................80
Audio Control ..................................................82
Voice Control ..................................................82
Cruise Control - Vehicles With: Adaptive
Cruise Control With Stop and Go .......82
Cruise Control - Vehicles With: Cruise
Control ..........................................................83
Information Display Control ......................83
Heated Steering Wheel ..............................83
Horn ....................................................................83
Wipers and Washers
Windshield Wipers .......................................84
Autowipers ......................................................84
Windshield Washers ....................................85
Rear Window Wiper and Washers .........86
Lighting
General Information .....................................87
Lighting Control .............................................87
Autolamps .......................................................88
Instrument Lighting Dimmer ....................88
Headlamp Exit Delay ...................................88
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
..........................................................................89
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) .........89
Front Fog Lamps ...........................................89
Adaptive Headlamps ..................................90
Direction Indicators ......................................90
Interior Lamps .................................................91
Ambient Lighting - Vehicles With: 8 Inch
Information and Entertainment Display
Screen ...........................................................92
Ambient Lighting - Vehicles With: 10.1
Inch Information and Entertainment
Display Screen ...........................................92
Automatic High Beam Control
What Is Automatic High Beam Control
..........................................................................94
Switching Automatic High Beam Control
On and Off ...................................................94
Automatic High Beam Control Indicators
..........................................................................94
Overriding Automatic High Beam Control
..........................................................................95
Windows and Mirrors
Power Windows ............................................96
Global Opening ..............................................97
Exterior Mirrors - Excluding: ST ................97
Exterior Mirrors - ST .....................................98
Interior Mirror ................................................100
Sun Visors ......................................................100
Moonroof .........................................................101
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Instrument Cluster
Gauges - Vehicles With: 6.5 Inch
Instrument Cluster Display Screen
.........................................................................103
Gauges - Vehicles With: 12.3 Inch
Instrument Cluster Display Screen
........................................................................104
Gauges - Vehicles With: 4.2 Inch
Instrument Cluster Display Screen
........................................................................106
Warning Lamps and Indicators ..............107
Audible Warnings and Indicators .............111
Information Displays
General Information - Vehicles With: 6.5
Inch Instrument Cluster Display Screen
..........................................................................112
General Information - Vehicles With: 12.3
Inch Instrument Cluster Display Screen
..........................................................................114
General Information - Vehicles With: 4.2
Inch Instrument Cluster Display Screen
..........................................................................117
Personalized Settings .................................119
Information Messages ................................121
Climate Control
Automatic Climate Control ......................137
Hints on Controlling the Interior Climate
.........................................................................139
Rear Passenger Climate Controls .........140
Heated Windshield ......................................141
Heated Rear Window .................................142
Heated Exterior Mirrors ..............................142
Remote Start .................................................142
Interior Air Quality
What Is the Cabin Air Filter ......................143
Replacing the Cabin Air Filter ..................143
Seats
Sitting in the Correct Position .................144
Head Restraints ...........................................144
Manual Seats ................................................147
Power Seats ..................................................148
Memory Function ........................................150
Rear Seats ......................................................152
Heated Seats ................................................156
Ventilated Seats ...........................................157
Rear Occupant Alert System
What is the Rear Occupant Alert System
.........................................................................159
How Does the Rear Occupant Alert
System Work .............................................159
Rear Occupant Alert System Precautions
.........................................................................159
Rear Occupant Alert System Limitations
.........................................................................159
Switching Rear Occupant Alert System
On and Off .................................................159
Rear Occupant Alert System Indicators
........................................................................160
Rear Occupant Alert System Audible
Warnings ....................................................160
Garage Door Opener
Universal Garage Door Opener ...............161
Auxiliary Power Points
Auxiliary Power Points ...............................166
Wireless Accessory Charger ....................167
Storage Compartments
Cup Holders ...................................................170
Overhead Console .......................................170
Starting and Stopping the
Engine
General Information .....................................171
Ignition Switch ................................................171
Keyless Starting .............................................171
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Starting a Gasoline Engine .......................172
Starting a Hybrid Electric Vehicle System
.........................................................................175
Engine Block Heater ....................................177
Unique Driving Characteristics
Auto-Start-Stop ...........................................179
Hybrid Vehicle Operation ..........................181
Hybrid Vehicle Frequently Asked
Questions ...................................................183
Fuel and Refueling
Safety Precautions .....................................185
Fuel Quality - E85 .......................................185
Fuel Quality - Gasoline ..............................187
Fuel Filler Funnel Location .......................187
Running Out of Fuel ....................................187
Refueling - Excluding: Hybrid Electric
Vehicle (HEV) ...........................................189
Refueling - Hybrid Electric Vehicle (HEV)
.........................................................................192
Fuel Consumption ......................................194
Engine Emission Control
Emission Law ................................................196
Catalytic Converter .....................................197
High Voltage Battery
General Information - Hybrid Electric
Vehicle (HEV) ..........................................200
Transmission
Automatic Transmission ..........................201
Four-Wheel Drive
Principle of Operation ...............................207
Using Four-Wheel Drive ...........................207
Rear Axle
Limited Slip Differential ............................213
Brakes
General Information ...................................214
Hints on Driving With Anti-Lock Brakes
.........................................................................215
Electric Parking Brake ................................215
Hill Start Assist ..............................................217
Auto Hold ........................................................218
Reverse Braking Assist
What Is Reverse Braking Assist .............220
Reverse Braking Assist Precautions .....220
Switching Reverse Braking Assist On and
Off ..................................................................221
Overriding Reverse Braking Assist .........221
Reverse Braking Assist Indicators ..........221
Reverse Braking Assist –
Troubleshooting ......................................222
Traction Control
Principle of Operation ...............................224
Using Traction Control ..............................224
Stability Control
Principle of Operation ...............................225
Using Stability Control ..............................226
Hill Descent Control
What Is Hill Descent Control ..................228
Switching Hill Descent Control On and
Off ................................................................228
Setting the Hill Descent Speed .............228
Hill Descent Control Indicator ................229
Parking Aids
Principle of Operation ...............................230
Rear Parking Aid ..........................................230
Front Parking Aid .........................................232
Side Sensing System .................................234
Active Park Assist .......................................235
Rear View Camera ......................................238
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360 Degree Camera ...................................241
Cruise Control
What Is Cruise Control ..............................244
Switching Cruise Control On and Off
........................................................................244
Setting the Cruise Control Speed ........244
Canceling the Set Speed .........................245
Resuming the Set Speed .........................245
Cruise Control Indicators .........................245
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work .................................246
What Is Adaptive Cruise Control With
Lane Centering ........................................246
What Is Intelligent Adaptive Cruise
Control ........................................................246
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering .............................246
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................246
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................247
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go ..................................248
Switching Adaptive Cruise Control On
and Off .......................................................250
Setting the Adaptive Cruise Control
Speed .........................................................250
Setting the Adaptive Cruise Control Gap
.........................................................................251
Canceling the Set Speed .........................252
Resuming the Set Speed .........................252
Overriding the Set Speed .........................252
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................253
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go ...................................253
Adaptive Cruise Control Indicators -
Vehicles With: Intelligent Adaptive
Cruise Control ..........................................253
Switching From Adaptive Cruise Control
to Cruise Control .....................................253
Switching Lane Centering On and Off
........................................................................254
Switching Intelligent Mode On and Off
........................................................................255
Adjusting the Set Speed Tolerance ......255
Adaptive Cruise Control –
Troubleshooting ......................................256
Driving Aids
Driver Alert ....................................................259
Lane Keeping System ...............................260
Blind Spot Information System ............264
Cross Traffic Alert .......................................268
Speed Sign Recognition ............................271
Steering ...........................................................273
Pre-Collision Assist ....................................273
Drive Mode Control
What Is Drive Mode Control ....................278
Selecting a Drive Mode .............................278
Drive Modes ..................................................278
Load Carrying
Rear Under Floor Storage .......................280
Cargo Nets ....................................................280
Luggage Covers ............................................281
Roof Racks and Load Carriers ................281
Load Limit ......................................................282
Towing
Towing a Trailer ...........................................288
Trailer Sway Control ..................................289
Recommended Towing Weights ..........289
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Essential Towing Checks .........................292
Towing the Vehicle on Four Wheels .....294
Driving Hints
Reduced Engine Performance ...............295
Economical Driving ....................................295
Cold Weather Precautions ......................296
Breaking-In ...................................................296
Driving Through Water .............................296
Floor Mats ......................................................297
Roadside Emergencies
Roadside Assistance .................................298
Hazard Flashers ..........................................299
Fuel Shutoff .................................................299
Jump Starting the Vehicle ......................300
Collision, Damage or Fire Event ............302
Post-Crash Alert System .........................303
Transporting the Vehicle .........................303
Customer Assistance
Getting the Services You Need .............305
In California (U.S. Only) ...........................306
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................307
Utilizing the Mediation/Arbitration
Program (Canada Only) .....................308
Getting Assistance Outside the U.S. and
Canada ......................................................308
Ordering Additional Owner's Literature
.........................................................................310
Reporting Safety Defects (U.S. Only)
.........................................................................310
Reporting Safety Defects (Canada Only)
.........................................................................310
Fuses
Fuse Specification Chart ...........................312
Changing a Fuse .........................................320
Maintenance
General Information ...................................322
Opening and Closing the Hood .............322
Under Hood Overview - 2.3L EcoBoostâ„¢
........................................................................323
Under Hood Overview - 3.0L ..................324
Under Hood Overview - 3.3L ..................325
Engine Oil Dipstick - 2.3L EcoBoostâ„¢
........................................................................326
Engine Oil Dipstick - 3.0L ........................326
Engine Oil Dipstick - 3.3L .........................326
Engine Oil Check .........................................326
Oil Change Indicator Reset ......................327
Changing the Engine Air Filter - 2.3L
EcoBoostâ„¢ ...............................................328
Changing the Engine Air Filter - 3.0L
........................................................................329
Changing the Engine Air Filter - 3.3L ....330
Engine Coolant Check ................................331
Automatic Transmission Fluid Check
........................................................................335
Brake Fluid Check .......................................335
Power Steering Fluid Check ....................336
Changing the 12V Battery ........................336
Adjusting the Headlamps .......................338
Washer Fluid Check ...................................340
Fuel Filter .......................................................340
Checking the Wiper Blades ....................340
Changing the Front Wiper Blades ........340
Changing the Rear Wiper Blades ...........341
Changing a Bulb ...........................................341
Vehicle Care
General Information ..................................343
Cleaning Products ......................................343
Cleaning the Exterior .................................344
Waxing ............................................................345
Cleaning the Engine ...................................345
Cleaning the Windows and Wiper Blades
........................................................................345
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Cleaning the Interior ..................................346
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................346
Cleaning Leather Seats .............................347
Repairing Minor Paint Damage .............348
Cleaning the Wheels .................................348
Vehicle Storage ...........................................348
Body Styling Kits ........................................350
Wheels and Tires
General Information ...................................351
Tire Care .........................................................353
Using Summer Tires ..................................366
Using Snow Chains ....................................366
Tire Pressure Monitoring System .........368
Changing a Road Wheel ...........................374
Technical Specifications .........................380
Capacities and Specifications
Engine Specifications - 2.3L EcoBoostâ„¢
........................................................................382
Engine Specifications - 3.0L ..................383
Engine Specifications - 3.0L, ST ...........383
Engine Specifications - 3.3L, Gasoline
........................................................................385
Engine Specifications - 3.3L, Hybrid
Electric Vehicle (HEV) ..........................386
Transmission Specifications - ST ........386
Motorcraft Parts - 2.3L EcoBoostâ„¢ .....388
Motorcraft Parts - 3.0L ............................389
Motorcraft Parts - 3.3L .............................390
Vehicle Identification Number ................391
Capacities and Specifications - 2.3L
EcoBoostâ„¢ ................................................391
Capacities and Specifications - 3.0L
.......................................................................398
Capacities and Specifications - 3.3L,
Gasoline .....................................................405
Capacities and Specifications - 3.3L,
Hybrid Electric Vehicle (HEV) .............412
Bulb Specification Chart ..........................419
Connected Vehicle
What Is a Connected Vehicle ..................421
Connected Vehicle Requirements .........421
Connected Vehicle Limitations ..............421
Connecting the Vehicle to a Mobile
Network .......................................................421
Connecting the Vehicle to a Wi-Fi
Network - Vehicles With: SYNC 3 ......421
Connected Vehicle – Troubleshooting -
Vehicles With: Modem ..........................422
Connected Vehicle – Troubleshooting -
Vehicles With: SYNC 3 ..........................423
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........425
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................425
Audio System
General Information ..................................426
Audio Unit .....................................................426
Digital Radio ..................................................427
Satellite Radio .............................................429
USB Port ........................................................432
SYNCâ„¢ 3
General Information ..................................433
Using Voice Recognition ..........................435
Entertainment ..............................................441
Climate ............................................................451
Phone ..............................................................453
Navigation .....................................................455
Electric Vehicle Information ...................460
Apps .................................................................461
Settings ..........................................................464
SYNCâ„¢ 3 Troubleshooting ....................466
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Accessories
Accessories ...................................................479
Ford Protect
Ford Protect .................................................480
Scheduled Maintenance
General Maintenance Information ......482
Normal Scheduled Maintenance .........485
Special Operating Conditions Scheduled
Maintenance ............................................488
Appendices
Electromagnetic Compatibility ..............491
End User License Agreement ................494
Declaration of Conformity .......................519
Declaration of Conformity - Vehicles
With: SYNC 3 ............................................519
Type Approvals ...........................................520
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ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
E154903
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Introduction
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
E71880
Fasten seatbelt
E231160
Flammable
E67017
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
E161353
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Introduction
E270945
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
E270849
Passenger airbag activated
E270850
Passenger airbag deactivated
Side airbag
E167012
Shield the eyes
E138639
Stability control
Hill descent control
E272858
Trail control
E270969
Windshield wiping system
Windshield wash and wipe
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
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Introduction
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to the online Account Manager tool,
visit www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty.
The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered by your New Vehicle Limited
Warranty, see your warranty guide that is
available online. For more information,
refer to our website and download your
copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: NEVER use a rearward
facing child restraint on a seat protected
by an ACTIVE AIRBAG in front of it,
DEATH or SERIOUS INJURY to the CHILD
can occur.
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Introduction
On Board Diagnostics Data Link
Connector
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of unapproved
aftermarket plug-in devices. The vehicle
Warranty will not cover damage caused
by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks
and Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner’s Guide carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a
Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle does not have a snowplowing
package.
Using Your Vehicle as an
Ambulance
Do not use this vehicle as an
ambulance.
Your vehicle does not have the Ambulance
Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
13
Explorer (CTW), enUSA, Edition date: 202007, First-Printing
Introduction
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.
14
Explorer (CTW), enUSA, Edition date: 202007, First-Printing
Introduction
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
15
Explorer (CTW), enUSA, Edition date: 202007, First-Printing
Data Privacy
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
16
Explorer (CTW), enUSA, Edition date: 202007, First-Printing
Data Privacy
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 464).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 421).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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Data Privacy
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Ford 2021 Explorer Owner's manual

Category
Cars
Type
Owner's manual
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