Xerox FreeFlow Web Services User guide

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Print Provider
User Guide
for FreeFlow
®
Web Services
Version 5.0, July 2006
701P45327
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road - Bldg. 845-17S
Webster, NY 14580
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Contents
Contents
Chapter One: Introduction.......................................................................... 1
Introduction to the Guide .................................................................. 2
GuideStructure .....................................................................................................................2
ConventionsUsedinthisGuide......................................................................................... 2
FrequentlyUsedTerminology ............................................................................................3
Getting Started .................................................................................. 5
DesktopUtilities.................................................................................................................... 5
XeroxFreeFlowWebServicesOperationTabs .................................................................6
SystemUsersPrivileges .......................................................................................................7
PrintBuyerUserPrivilegesTables.....................................................................................8
Chapter Two: Info Center......................................................................... 11
Introduction to Info Center ............................................................. 13
InfoCenter:Links................................................................................................................15
Chapter Three: Tasks ................................................................................. 19
Tasks ............................................................................................... 21
Section I: Production....................................................................... 22
JobInfoPanel.......................................................................................................................24
Preflight................................................................................................................................41
Attachments.........................................................................................................................42
PrintingQueuePanel .........................................................................................................43
Section II: Delivery ......................................................................... 44
JobsforDeliveryPane........................................................................................................45
BatchOrderPanel ............................................................................................................... 46
ShippedDeliveriesPanel ...................................................................................................49
Chapter Four: Customers ......................................................................... 51
Customers ....................................................................................... 53
CustomerPane ....................................................................................................................53
CustomerPanels..................................................................................................................56
Section I: Account Panel.................................................................. 57
IdentityElements ................................................................................................................57
CustomerAdministratorElements...................................................................................58
Section II: Preferences Panel .......................................................... 60
Utilities .................................................................................................................................60
PricingElements..................................................................................................................61
Contents
GUI ........................................................................................................................................66
Branding ...............................................................................................................................67
Section III: Users Panel................................................................... 68
General..................................................................................................................................68
ShippingandBilling ...........................................................................................................71
Section IV: Departments Panel ........................................................ 75
Section V: Cost Centers Panel .......................................................... 77
Section VI: Templates Panel ............................................................ 79
TemplatesPanelElements .................................................................................................79
Section VII: Account Links Panel ..................................................... 89
AccountLinkPane..............................................................................................................89
Section VIII: Image Library Panel ................................................... 93
Section IX: E-Mail Centers Panel...................................................... 95
EventsContacts ...................................................................................................................96
Chapter Five: Management...................................................................... 99
Management .................................................................................. 101
Section I: Track Jobs ..................................................................... 102
JobStatusBar .....................................................................................................................102
JobStatusPanel .................................................................................................................103
SearchWindow..................................................................................................................105
JobInformationPanel.......................................................................................................110
Section II: Job Type Library........................................................... 119
SimpleJobs.........................................................................................................................120
JobTypePane ....................................................................................................................120
JobSubtypePane...............................................................................................................121
PaperTypesAvailable......................................................................................................123
JobTypeLibraryTaskbar.................................................................................................126
JobTypeGroups................................................................................................................148
Section III: Inventory ................................................................... 149
Search..................................................................................................................................150
ColumnSelection ..............................................................................................................151
InventoryTemplateInformationPanel..........................................................................151
Section IV: Branding...................................................................... 158
Skins....................................................................................................................................158
Customization....................................................................................................................159
SelectLanguagetoEdit ....................................................................................................165
Chapter Six: Settings............................................................................ 169
Settings ......................................................................................... 171
Section I: General .......................................................................... 172
SystemPropertiesWindow .............................................................................................173
Contents
PricingWindow ................................................................................................................ 177
EMailWindow .................................................................................................................180
ProductionWindow .........................................................................................................183
PaperSizesWindow.........................................................................................................184
LanguagesWindow..........................................................................................................186
FontsWindow ...................................................................................................................187
Privileges..................................................................................................................... ....... 188
Section II: Site .............................................................................. 190
ContactInformation..........................................................................................................190
PrintProviderAccounts................................................................................................... 191
TermsandConditionsTextPanel................................................................................... 194
Section III: Output Devices ........................................................... 195
OutputDevicesPane........................................................................................................196
OutputDeviceParametersPanels ..................................................................................197
MachinePanel ................................................................................................................... 200
GeneralPanel ..................................................................................................................... 201
OutputChannelsPanel ....................................................................................................203
ImpositionPanel ...............................................................................................................209
PressSetupPanel .............................................................................................................. 217
SpeedandWaste...............................................................................................................218
LaborChargePanel .......................................................................................................... 225
ClickChargePanel............................................................................................................ 227
Section IV: Stock ........................................................................... 232
PaperFormattingBoxes ...................................................................................................233
PaperBrandPropertiesPanel.......................................................................................... 234
Section V: Finishing ....................................................................... 238
FinishingTypePane .........................................................................................................239
PricingSetupPanels .........................................................................................................239
Section VI: Shipping ...................................................................... 247
CarriersWindow ............................................................................................................... 247
ShippingMethods.............................................................................................................248
Section VII: External Systems ....................................................... 249
Options ............................................................................................................................... 250
CreditCardPayment........................................................................................................251
ExternalSystems ...............................................................................................................251
Chapter Seven: Appendix.......................................................................... 253
Server and Client Specifications .................................................... 255
ServerSpecifications.........................................................................................................255
Client(PrintBuyer)........................................................................................................... 256
Xerox FreeFlow Web Services Generic Pricing Mechanism............. 257
ProductionCostPricing ...................................................................................................258
TheJobPrice ...................................................................................................................... 265
Anti-virus Scanning ....................................................................... 266
Contents
Parent Customer............................................................................ 266
PrintProviderSide............................................................................................................267
ThePrintBuyerSide .........................................................................................................270
Index 272
Glossary
Print Provider Guide vii
Glossary of Terms
Account LinkContainsallofthenecessaryorderinformationtoenablethePrintProvidertocreatean
Orderreportthatcanbeusedforinvoicing.TheOrderreportcanalsobetransferredtoanyPrintProvider
accountingsystem,usingtheDataExportmodule.
Administrator Privilege EnablesaPrintBuyeroremployeeofaPrintBuyerorganizationtotake
responsibilityforthecompleteoperation/managementoftheXeroxFreeFlowWebServicessystem.The
AdministratoralsohastheabilitytocreateMailToPrintJobs.
CatalogCollectionoftemplatescontainingJobdesignsfromwhichthePrintBuyercanchooseinorderto
createanentirelynew,uniqueJob.ThetemplatesthemselvescannotbealteredwithoutPrintBuyer
Administratorpermission.
CheckboxAllowsUserstoenableordisablevariousoptions.
CheckmarkThesymbolinsideacheckbox,whichindicatesthatthespecificoptionhasbeenenabled.
‘Checkmark’isalsousedtoindicatetheactionofenablinganoption.
Copier Output DeviceOutputdevicesimilartotheDigitaloutputdevicebutwithoutsupportingspot
colors.
Crash NumberingCrashNumberingistheprintingofthesamenumberonseveralsucceedingcopies,
usingcarboncopiesorcarbonatebackedpages.
Designer PrivilegeEnablesanemployeeofthePrintBuyerorganizationtosaveJobsandcreateiForms.
ADesignercanonlycreateJobsusingtheiFormEditororVariableData.
Dialog BoxWindowsthatareaccessedduringthecourseofworkingwiththesystem.Generally,these
windowsallowtheUsertocarryoutalimitednumberofactivities.
Digital Output DevicePrintingdevicethatiscomputerdrivenandcapableofchangingimagesfromone
copytothenext.
Dropdown BoxAFieldboxthatopenswhenclickingontheaccompanyingarrow.
Whenopened,theUserhasaccesstoamenuofalternativesfromwhichtochoose.
Extended ToolsExtendedToolsisanadvancedsetofmodulesthathasbeendevelopedasanextensionto
thebasicXeroxFreeFlowWebServicesplatform,simplifyingandenhancingthelinesofcommercial
communicationbetweenthePrintProviderandthePrintBuyer.
ExtendedToolsenablesthePrintProvidertoofferasetof
uniquefeaturesandservicestoPrintBuyersand
suppliesthePrintBuyerswiththetoolsthatwillallowthemtoplaceordersdirectlyfromprofessional
workingenvironmentsaswellastocreatenewJobsandtemplatesfromclosedfilesandtoexportcomplete
orderingprocesses,fromXeroxFreeFlowWebServicesto
theEndusermailbox.
Glossary
viii Print Provider Guide
TheExtendedToolspackageincludesthefollowingfeatures:
XeroxFreeFlowWebServicesPrintDriver
XeroxFreeFlowWebServicesSelectiveUpload
XeroxFreeFlowWebServicesMailtoPrint/HTML
XeroxFreeFlowWebServicesCatalogeMail/HTML
XeroxFreeFlowWebServicesApprovaleMail
XeroxFreeFlowWebServicesOutsourcingeMail
Factor AmultiplierthatenablescomputingtheactualspeedatwhichRunSheetsareproducedaswellas
theactualamountofwastethathasaccumulatedduringtheproductionprocess.Thesespeedandwaste
figuresarethenusedincomputingthefinalpriceoftheJob.
Flat Page SizeThedimensionsofasheetofpaper,beforehavingbeenfolded(asopposedtoJobPage
Size).
Folder BalanceTargetfolderfortheoutputimpositionPDF.
GSMTheunitofmeasurementforpaperweight(gramspersquaremeter).
Guest NeworoccasionaluserswhocancreateJobsbasedonPrintProvidercatalogs.
ImpositionThepositioningofoneormorepagesonaPressSheetsuchastominimizewastageinpaper
andlabor.
Data ExportDataExportisanaddonmoduleforXeroxFreeFlowWebServicesthatimplementstheconcept
ofXeroxFreeFlowWebServicesasanopensystemwhichcanbeeasilyintegratedwithandconveyedtothe
variousperipheralsystemsexistinginanorganization(suchasAccountingandEstimating).
Transferenceofdata
is“EventDriven”,wherebydataistransferredatthetimethataspecificeventoccurs.
DatatransferenceisaccomplishedbytheestablishmentoflinksintheXeroxFreeFlowWebServicesJob
processingworkflow.
Xerox FreeFlow Web ServicesAworkflowmanagementbackbone,designedspecificallyforthe
Printingindustry.XeroxFreeFlowWebServicesaddressesalloftheneedsofthePrintProvider,provides
productionflowmanagement,acompleteeCommercereadyplatform,andinformationmanagement
capabilities.XeroxFreeFlowWebServicesalsoenablesthePrintProvidertoprovidePrintBuyers
withsuche
ProcurementtoolsasVariableData,onetoonemarketing,TemplateandImageLibrarymanagement,andonline
pricingandestimating.
Job Page SizeThedimensionsofasheetofpaper,afterhavingbeenfolded(asopposedtoFlatPageSize).
Job TicketDocumentsthatspecifytheproductionandfinishingmaterialsandschedulesaswellasthe
deliveryandpricingdetails.
Job Ticket PricingThePrintProviderhastheabilitytopriceaspecificJobTicket.Thismethodcarriesout
pricingaccordingtoPriceLists.
Launch PadOrderJobspagethatprovidestheuserwithtwointuitivewizardsforcreatingJobs.
Glossary
Print Provider Guide ix
Manager PrivilegeEnablesanemployeeofthePrintProviderorganizationtoviewtheInfoCenteraswell
astheTaskandManagementparameters.AManagercancreatenewJobTicketsandcanmodifytemplatesand
pricing.
Manual ImposeAnoptionthatisselectedbythePrintProviderwhenaJobcannotbeimposedbythe
systemandrequiresmanualstrippingorwhenimpositionmustbecarriedoutbyathird–party
impositioningtool.
Manual PricingWhenthePrintProviderhasdecidednottoprovidethePrintBuyerwithautomatic,
onlinepricing,thePrintBuyerreceivesaPriceNotAvailablemessage.ThePrintProvidercanthenviewthe
JobanditspropertiesanddeterminetheJob’sprice.AfterdeterminingtheJob’sprice,thePrintProvidercan
manuallyenterthepriceintothesystem.
Mark-upAnadditionalcharge(asapercentage)totheproductionprice,whichservesasapartofthePrint
Provider’sprofit.
Offset Output DeviceOffsetoutputdevicesutilizetheprocesswherebyaprintingplatefirsttransfersits
inkedimageareasontoarubberblanketmountedonacylinderintheprintingpressandthentherubber
blankettransfers(oroffsets)theinkedimageontothepaperasitpassesthroughthepress.
Operator PrivilegeEnablesanemployeeofthePrintProviderorganizationtotakeresponsibilityofthe
operationoftheworkflowoftheXeroxFreeFlowWebServicessystem.
Output ChannelsXeroxFreeFlowWebServiceswindowthatenablesthePrintProvidertodirectfileseither
toanoutputdeviceortoafolderfromwherethefilecanlaterberetrievedandsentontoanoutputdevice.
Output DeviceAnymachinethatproducesprintedmaterial.
OutSourceOptionthatenablesthePrintProvidertoforwardorderstootherPrintProviders(Partner
Printers)forproduction.
PageOnesideofaPressSheet.
Parent SheetThesizeofasheetasarawmaterial,beforebeingcuttotheRunSheetsize.
PDF (Portable Document Format)TheAdobeAcrobatfileformatthatallowsrepresentingdocuments
inamannerthatisindependentoftheoriginalapplicationsoftware,hardwareandoperatingsystemthat
wasusedtocreatethedocuments.
PDF SpoolerEnablesdirectingPDF’stoanyoutputdeviceinthePrintProducer’ssystem.
Print BuyerAnyindividualororganizationthatpurchasesprintedmaterialproducedbyaprinting
facility.
Print Buyer SideXeroxFreeFlowWebServicesisatwosidedsystemthatprovidesanopenlineof
communicationbetweenthePrintProviderandthePrintBuyer.ThePrintBuyerSidereferstotheXerox
FreeFlowWebServicesinterfacethatisviewedbythePrintBuyer.
Print DriverAnExtendedToolsfeaturethatservesasthecommunicationlinkbetweenPrintBuyerandPrint
Provider.WorkingwiththePrintDriver,thePrintBuyercansendaJoborderitdirectlytothePrintProviderinthesame
mannerasprintedmatterissenttoaninhouseprinter.
Glossary
x Print Provider Guide
Print ProviderIndividualororganizationthatproducesprintedmaterial.
Print Provider SideXeroxFreeFlowWebServicesisatwosidedsystemthatprovidesanopenlineof
communicationbetweenthePrintProviderandthePrintBuyer.ThePrintProviderSidereferstotheXerox
FreeFlowWebServicesinterfacethatisviewedbythePrintProvider.
Production Cost Pricing Thisisthebasicpricingmethod.ThesystemcalculatestheJobprice,according
tothecostoflabor,priceperclick,rawmaterials(paper)andfinishing.
Process ColorsThefourbasiccolorsofinkusedinprocesscolorprintingarecyan,magenta,yellowand
black.Theseinkcolorsaretransparentand“process”witheachotherwhenoverprintedinpredetermined
amounts.i.e.whencyanoverprintsyellow,itproducesgreen,whenyellowoverprintsmagenta,itproduces
orange.Controlledscreentint
combinationsofthefourbasiccolorsallowthefullspectrumofcolorstobe
producedonaprintingpress.
Re-imposeTheXeroxFreeFlowWebServicessystemenablesthePrintProvidertoreimposeJobsarrivingat
theApprovalQueue,usingnewimpositionparameters.Thesenewparametersoverrideanyformer
parameters,chosenbythesystem.
RIPRasterImageProcessor;thehardwareand/orsoftwarethattranslatePDL(PageDescriptionLanguage)files
intodevicespecificdatainaprinterorimagesetter.
Run (length of run)Thetotalnumberofcopiesordered.
Run SizePressSheetsize,chosenbythesystem,tobeusedforprintingtheselectedJobonthechosen
outputdevice.
Selective UploadAfeaturethatallowsthePrintBuyertocreateaniFormtemplatefromaclosedfile,
withouttheuseofcodeorscript.Themodificationsandchangesarecarriedoutthroughtheuseof
professional,generictoolsthatdonotrequireexpertise.
SetupAllactivitiesthatarerequiredinordertoprepareanoutputdeviceforaproductionrun.
Sheet WiseTechniqueofprintingonesideofasheetwithonesetofplates,thentheothersideofthesheet
withasetofdifferentplates.
Spot ColorsColorsthatarespecifiedinadocument,fortextorgraphicalfeatures.Apreferredsystemof
SpotColorclassificationisThePantoneMatchingSystem(PMS)colors,whichweredevelopedspecificallyfor
coloridentification.Thesystemassistsclients,designersandPrintProvidersinthecommunicationprocess
forcolorspecificationon
printorders.EachPMScolorhasauniquenumberandformulaforinkmixing.
Super User PrivilegeEnablesanemployeeofthePrintBuyerorganizationtocreateJobsthroughtheuse
ofTemplates,theiFormandVariableData.AftercreatingaJob,theSuperUsercanalsoordertheJob.
Supervisor PrivilegeAnemployeeofthePrintBuyerorganizationwhohasbeenenabledbythePrint
BuyerAdministratortobetheoperativemanageroftheXeroxFreeFlowWebServicessystem.
SurchargeAnadditionalchargethatislevied(oftenasapercentageoftheoriginalcharge)whenextra
demandsaremadetotheprintingprocess(i.e.UrgentandExpresstimeprinting).
Glossary
Print Provider Guide xi
System Administrator PrivilegeAPrintProvideroremployeeofthePrintProviderorganizationwho
isresponsiblefortheadministrationofthePrintProvidersideoftheXeroxFreeFlowWebServicessystemand
thegeneralsettingsofthesystem.
TemplateAJobfilewhichhasbeensavedinordertoserveasthebasisforthestructureandgeneral
layoutoffutureJobs.
Template PricingThePrintProvidercanpricespecifictemplates.Identicaltemplatescanbepriced
differentlyfordifferentPrintBuyers.
Type One FontsIndustrystandardoutlinefonttechnologythatenablestypetobescaledtoanysize
whilestayingsharpandclear.
URL (Uniform Resource Locator)NameschemeusedtoaccessWebdocumentsorresources.
UserAnyindividualinthePrintProviderandPrintBuyerorganizationwhoisworkingwiththeXerox
FreeFlowWebServicessystem.
User PrivilegeEnablesanemployeeofthePrintBuyerorganizationtocreateJobsthroughtheuseof
Templates,iFormExpressandVariableDatabutcannotorderJobs.
Variable Data JobAprintJobthatutilizesXeroxFreeFlowWebServices’sabilitytoincorporateVariable
DatawiththeJob’scontent.UsingprintingtechnologyuniquetoXeroxFreeFlowWebServices,allPrintJobs
canbepersonalizedwithtextandimages,togivesuperiorpresentationwithouttheexpenseofbuying,
printingandaffixingadditional
printedmaterial.
WasteUnusablepaperorpaperdamageduringnormalSetup,printingorbindingoperations.
Chapter One: Introduction
Chapter One: Introduction Introduction to the Guide
2 Print Provider Guide
Introduction to the Guide
XeroxFreeFlowWebServicesistheworkflowmanagementbackbone,designedforthePrintingindustry.
AddressingalloftheneedsofthePrintProvider,XeroxFreeFlowWebServicesprovidesproductionflow
management,acompleteeCommercereadyplatform,andinformationmanagementcapabilities.Xerox
FreeFlowWebServicesalsoenablesthePrintProvider
toprovidePrintBuyerswithsucheProcurementtools
asVariableData,onetoonemarketing,TemplateandImageLibrarymanagement,andonlinepricingand
estimating.
ThePrintProviderGuideisdesignedforallPrintProvidersthatintendtoworkwiththeXeroxFreeFlowWeb
Servicessystemandencompassesallfacets
ofPrintProvideradministrationandproductionworkflow.The
primarygoalsofthePrintProviderGuideareasfollows:
ToacquaintthePrintProviderwiththedistinctivesoftwarefeaturesoftheXeroxFreeFlowWebServices
system
Toprovidestepbystepinstructionforenteringandorganizingdatathatwill
beprocessedbytheXerox
FreeFlowWebServicesapplicationforautomaticpricegenerationandJobproduction
ToassistthePrintProviderinconfiguringthePrintProviderandPrintBuyersettings
ToassistincarryingoutafastimplementationoftheXeroxFreeFlowWebServicessystemwiththe
objectiveof
improvingandenhancingthebusinessofPrintProvider
Guide Structure
ThePrintProviderGuidehasbeendividedintosevenchapters.ChapterOneoutlinesthestructure,
conventionsandterminologyusedintheGuidewhilethesucceedingchaptersdescribetheconceptsand
proceduresinvolvedinperformingapplicationtasks.Eachchapterhasbeensubdividedintosectionsthat
correspondtothenamesofthe
tabsappearingatthetopofeachmainwindow.Eachsectionopenswithan
introductiontotheapplicationfeatures,ageneralscreenshotandtheinterfacestructure.Theinterface
structureisfollowedbyamoredetaileddescription,additionalscreenshotsandoperatinginstructions.The
applicationfeaturesaredescribedinalogicalmanner
sothatinitialadministrativeandproductiontaskscan
beeasilycarriedout.
Conventions Used in this Guide
ThefollowinglistdescribestheconventionsusedinthisGuide:
Note:
Notesprovideadditionalinformationforthepurposeforclarification.
Caution:
Cautionsidentifyactionsorprocedurestepsthatcanresultinincorrect
systemoutputoflossofdata.
Introduction to the Guide Chapter One: Introduction
Print Provider Guide 3
Frequently Used Terminology
ThefollowingisadescriptionoftheterminologyusedindescribingthePrintProviderinterfacestructure:
ScreenReferstotheentiremonitorscreen,includingtheoperatingsystemtoolbars.
WindowPartofthescreen;opensbyclickingonanyoftheWorkfloworAdministrationtabsintheXerox
FreeFlowWebServicestaskbar.
PanelPartofawindow;cancontainsubpanels.
Sub-panelPartofapanel.
PaneAlargebox,usuallylocatedontheleftsideofthewindow.
BoxUsuallyusedfortypinginanentry;appearsinapane,panelorasubpanel.
Dropdown BoxAccessesamenuofoptions.Themenuisopenedbyclickingonthedropdownmenu
button;appearsinapanelorasubpanel.
CheckboxUsedforenablingordisablingafeature;canbecheckmarkedorunchecked;appearsina
panelorasubpanel.
Radio ButtonUsedforchoosingafeature;canbeactivatedordisabled;appearsinapanelorasub
panel.
Operation ButtonUsedforcarryingoutvariousoperations;appearsinapanelorasubpanel,or
belowapane.
Save Settings ButtonUsedforsavingorcancelingthesettings;usuallyappearsinthebottomright
handcornerofawindoworapanel.
Information FieldDisplaysaninformationbox,dropdownmenu,oraradiobutton.
Chapter One: Introduction Introduction to the Guide
4 Print Provider Guide
TerminologyusedindescribingthePrintProviderinterfacestructureisgraphicallyrepresentedinthe
followingfigures.Allnamesconnectedwiththisterminologywillbehighlightedinbold.
Figure 1: Frequently Used Terminology
Figure 2: Links
Introduction to the Guide Chapter One: Introduction
Print Provider Guide 5
Getting Started
TheXeroxFreeFlowWebServicessystemoperatesintheWindowsenvironment,usingtheInternetExploreras
itsbrowsinginterface.Inaddition,PrintBuyerscanaccessthePrintBuyerapplicationpagesfromtheMAC
operatingsystem.
Desktop Utilities
ThedesktopcontainsthefollowingXeroxFreeFlowWebServicesutilities:
XeroxFreeFlowWebServicesToolbox
StatusIcon
Xerox FreeFlow Web Services Toolbox
Figure 3: Xerox FreeFlow Web Services Toolbox
TheXeroxFreeFlowWebServicesToolboxislocated,bydefault,inthetopleftcornerofthedesktop.The
followingdescribestheXeroxFreeFlowWebServicesToolboxbuttons:
Start Xerox FreeFlow Web ServicesStartsrunningtheInternetInformationServerandtheXerox
FreeFlowWebServicesapplication.
Stop Xerox FreeFlow Web ServicesStopsrunningtheInternetInformationServerandtheXerox
FreeFlowWebServicesapplication.
Restart Xerox FreeFlow Web ServicesStopsandrestartstheInternetInformationServerandthe
XeroxFreeFlowWebServicesapplication.
Log WindowOpensthesystemfeedbackwindow.
Task Manager OpenstheWindowsTaskManager.
ExplorerOpenstheWindowsExplorer(fileexplorer).
Chapter One: Introduction Introduction to the Guide
6 Print Provider Guide
Status Icon
Figure 4: Status Icon
TheStatusiconislocatedontheStatusbar,inthebottomrightcornerofthedesktop.ThetwoStatusicon
colorsindicatethetwooperationmodes.ThefollowingisadescriptionoftheStatusiconcolors:
Red FreeFlow icon Indicatesthatthesystemisoperatingcorrectly;boththeInternetInformation
ServerandtheXeroxFreeFlowWebServicesapplicationarerunning.
Red Exclamation markIndicatesthatthesystemisnotoperatingcorrectly;eithertheInternet
InformationServerortheXeroxFreeFlowWebServicesapplicationisdown.TheConnectionFailureprompt
appears.
Minimizing the Xerox FreeFlow Web Services Toolbox
InordertominimizetheXeroxFreeFlowWebServicesToolbox,clickthe
buttonontheXeroxFreeFlowWeb
ServicesToolboxtitlebar.
Maximizing the Xerox FreeFlow Web Services Toolbox
InordertomaximizetheXeroxFreeFlowWebServicesToolbox,clickontheStatusicon,locatedontheStatus
bar.
Exiting the Xerox FreeFlow Web Services Icon from the Desktop
InordertoexittheXeroxFreeFlowWebServicesToolboxandtheStatusiconfromtheDesktop,carry
outthe
followingsteps:
1 RightclickontheStatusicon;apopupmenuappears.
2 Inthepopupmenu,clickonExit.
Xerox FreeFlow Web Services Operation Tabs
AfterthePrintProviderhasloggedintothePrintProviderinterface,DONOTUSEthebrowsertoolbar
buttonsastheXeroxFreeFlowWebServicesapplicationsupportsthebrowsertoolbarfeatures.Back, Nextand
RefreshoptionscanbeuseddirectlyfromtheXeroxFreeFlowWebServicesOperationtabbedbar:a
clickonthe
sametabrefreshestheselectedwindowwhileaclickonanyothertabforwardsorreturnstheUsertothe
nexttargetwindow.
Note:
All of the browser buttons remain active.
Caution:
Do not use Back, Next and Refresh buttons on your internet browser toolbar.
Introduction to the Guide Chapter One: Introduction
Print Provider Guide 7
System Users Privileges
ThefollowingtableliststhedefaultXeroxFreeFlowWebServicessystemUsersanddescribestheir
responsibilities.
SystemUser Description
PrintBuyerSide
Administrator HasfullUserPrivileges,includingAccountAdministration.TheAdministratorcan
designJobs,sendtheJobstotheShoppingCartandultimatelyplaceorders.In
addition,theAdministratorhastheresponsibilitytodeterminetheUser
Privilegesofallmembersofhisorherorganization.
Supervisor PrivilegesaresimilartoAdministratorbutwithoutaccesstoAccount
Administration.TheSupervisorcandesignJobs,sendtheJobstotheShopping
Cartandplaceorders.
Designer IsresponsiblefordesigningJobsandcreatingiForms.TheDesignercancreate
JobsusingiFormExpressandVariableData.
SuperUser CreatesJobsthroughtheuseofTemplates,iFormsandVariableDataandcan
ultimatelyorderJobs.
User CreatesJobsthroughtheuseofTemplates,iFormandVariableDatabutcannot
orderJobs.
Guest NeworoccasionaluserswhocancreateJobsbasedonPrintAccountcatalogs.
Custom Asadefault,createsJobsthroughtheuseofTemplates,iFormandVariableData
butcannotorderJobs.CustomallowsthePrintProvidertocreateanadditional
usertypeandprivileges.
PrintProviderSide
System
Administrator
ResponsiblefortheadministrationofthePrintProvidersideofthesystemand
thegeneralsettingsofthesystem.
Operator Responsibleforoperatingtheworkflowofthesystem.
Manager HastheabilitytoviewtheInfoCenteraswellastheTaskandManagement
parameters.CancreatenewJobTicketsandcanmodifytemplatesandpricing.
Chapter One: Introduction Introduction to the Guide
8 Print Provider Guide
Print Buyer User-Privileges Tables
PrintBuyerPrivilegeLevelabilitiesaresetasdefaultsbyXeroxFreeFlowWebServices.However,thePrint
Providerhastheoptiontochangetheabilitiesaccordingtoneed.
TochangePrivilegeLevelabilities,clearorcheckmarkthevariousprivilegesintheSettings/General/Privileges
windowandthenclickonOK.Torestore
thePrivilegedefaults,clickonResetDefaults.
Figure 5: Print Buyer User Privileges
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