Comfort Glow QDE1320 Owner's manual

Owner's Manual

WARNING! IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE MAY

RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

Comfort Home Products, Inc

12256 William Penn Hwy, Suite A

Huntingdon, PA 16652

Made in China

FOR YOUR SAFETY

DO NOT STORE OR USE

GASOLINE OR OTHER

FLAMMABLE VAPORS OR

LIQUIDS IN THE VICINITY OF

THIS OR ANY OTHER

ELECTRIC APPLIANCE

ANSI/UL 1278. MOVABLE AND WALL-OR CEILING HUNG ELECTRIC ROOM HEATERS

CUSTOMER: PLEASE RETAIN THIS MANUAL FOR FUTURE USE

COMFORT GLOW PHONE NUMBER (814) 643-1775

http://www.worldmkting.com

Model # QDE1320

Portable Comfort Furnace

Electric Heater

~ 2 ~

Thank you for purchasing a Comfort Glow portable comfort furnace. For your safety and to

insure that you get the full benefit of this powerful heater please take the time to read this

guide completely BEFORE using your heater.

Table of contents, Specifications 2

Important Safety Instruction 2- 3

What to Expect & Safety Features 4

Heater Operation 5-7

Troubleshooting & Maintenance 8-9

Warranty Guidelines 10-11

SPECIFICATIONS

Features: Electrical:

Remote Control Voltage: 120V, 60HZ

Electronic Thermostat Power Consumption: 1500W

Room Temperature Display (+5%, - 10% tolerance)

Tip-Over Safety

Overheat Safety Dimensions: QDE1320

Parental Locking Mode Product Dimensions: H 12.4” x W 7.5” x D 12.8”

Washable Filter Product Weight: 12.34 lbs.

Warranty:

1 year Limited Warranty

Remote requires two AAA batteries, not included.

NTENDED USE: This product is intended only for indoor household or office use.

It is NOT intended for industrial or commercial use. DO NOT USE OUTDOORS

PLEASE READ AND SAVE THESE IMPORTANT SAFEFTY INSTRUCTIONS when using electrical appliances, basic

precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons, including

the following:

1. Read all instructions before using this heater.

IMPORTANT SAFETY INSTRUCTIONS

~ 3 ~

2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use

handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers,

clothes and curtains at least 3 feet (0.9m) from the heater.

3. Extreme caution is necessary when any heater is used by or near children, pets or invalids and whenever

the heater is left operating unattended.

4. Use your heater only in dry environments. This heater is not intended for use in bathrooms, laundry areas

and similar indoor locations. Never locate the heater where it may fall into a bathtub or other water container.

Do not use your heater outdoors. Do not use near sinks, swimming pools or other damp areas such as flooded

basements, garages, etc or anyplace where the heater could come in contact with water.

5. A heater has hot and arcing parts inside. Do not use in areas where gasoline, paint, or flammable liquids

are used or stored.

6. To disconnect heater, first turn controls to off, then remove plug from outlet. Always unplug the heater

when not in use.

7. Always unplug heater by removing the plug end from the outlet when not in use. Never unplug by pulling

on the cord as this can damage the power cord.

8. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been

dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or

mechanical adjustment or repair.

9. Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable

power strip.

10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings.

Arrange cord away from traffic area and where it will not be tripped over.

11. It is normal for the plug to feel warm to touch; however, a loose fit between the AC outlet (receptacle)

and plug may cause overheating and distortion of the plug. Contact a qualified electrician to replace loose or

worn outlet.

12. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an

electrical shock or fire, or damage the heater.

13. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces,

like a bed, where openings may become blocked.

14. Do not operate heater with any safeguards removed.

15. Use this heater only as described in this manual. Any other use not recommended by the manufacturer

may cause fire, electric shock, or injury to persons.

16. This heater draws 12.5 amps during operation. To prevent overloading a circuit, do not plug the heater

into a circuit that already has other appliances working.

17. Do not use outdoors.

18. Save these instructions.

19. Always use on a dry, level surface. Use on floor only.

20. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void

your warranty. The inside of the unit contains no user serviceable parts. Qualified personnel should perform

all servicing only.

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WHAT TO EXPECT FROM YOUR COMFORT FURNACE

The Comfort Glow portable comfort furnace is not intended to replace your central heating system nor is it

intended to be a sole heating source. Your comfort furnace is intended as a supplemental zone heating source.

The goal of this heater is to reduce the total home heating costs by allowing you to turn back the central heat

system and provide supplemental heat to the rooms being occupied.

The Comfort glow portable comfort furnace is not an instant room heater. It may take 24-36 hours for your heater

to reach maximum efficiency. The portable comfort furnace will warm all the elements in the area being heated

(furniture, floors, walls etc.) This will take some time based on the size of the area, insulation ambient

temperature and many other factors but once these elements are heated they will help to maintain a steadier

room temperature and less on/off cycling of your central heat. You will notice that the furnace does not rely on

high speed flow of air. This sensitive flow is by design. The purpose of the built in circulator is to move a large

volume of air without creating hot/cold spots in the area being heated, and thereby promoting a more consistent

room temperature.

Please follow these suggestions:

1) Close doors to areas you do not wish to heat.

2) Locate a three prong outlet along an interior wall if possible. Position the heater so that the warm air can blow

unobstructed across the room towards the exterior walls.

3) Check your windows and doors for the infiltration of cold air and insulate as needed to avoid heat loss. Rapid

heat loss will minimize the effectiveness of your Infrared heater as it would any conventional type heater.

4) Keep the area around the heater free of obstructions to insure maximum airflow. Keep electrical cords,

drapery, furniture, and other combustibles 3 feet (0.9 M) away from the front of the heater and away from the

sides.

5) Avoid locating your heater in high traffic areas or in direct sunlight.

6) Avoid locating your heater near your central heating thermostat.

WARNING: It is normal for the power cord to feel warm to touch; however, a loose fit between the outlet and the

plug may cause overheating of the plug. If this occurs, try inserting the plug into a different outlet. Contact a qualified

electrician to inspect the original outlet for damage.

SAFETY FEATURES

Tip-Over Safety Feature

This heater is equipped with a tip-over safety feature. Once the heater is tipped over, an internal switch will

automatically shut the heater off. Once the heater is restored an upright position, the heater will reset. To continue

operation, turn on the heater using the supplied remote control or the control panel on the heater.

Overheat Safety Feature

This heater is equipped with a overheat safety feature. When the heater’s internal components reach a

certain temperature that could cause overheating or possible fire, the heater will automatically shut off

WARNING! Do not use this product if any part has been under water.

~ 5 ~

CONTROL PANEL

1. ECO: Indicates when energy saving mode is on.

2. LOW: Indicates Low Heat Mode

3. HIGH: Indicates High Heat Mode

4. Display

5. C°: Celsius Indicador Light

6. Timer: Timer Indicator Light

7. F°: Fahrenheit Indicator Light

8. Power: On/Off Indicator

9. Signal Receiving window

10. Power: On/Off

11. Mode: Selecting Heat Mode

12. : Temperature Increase

13. : Temperature Decrease

14. Timer: For Setting Timer

15. °C/°F: To alternate between Fahrenheit and Celsius display

~ 6 ~

REMOTE CONTROL

OPERATING INSTRUCTIONS

Place the heater on a firm, level surface and plug into a grounded 120V 60Hz power outlet. Only operate

heater in upright position with caster wheels attached. Insert 2 1.5 V7# batteries into the remote control before

using.

1. Power On/Off

Turn the main power on/off switch “O/I” on the rear panel of the heater. The red power indicator on

front panel will light.

Turn on or off the heater by pressing the ON/OFF button on the control panel or by pressing the

Power button on the supplied remote control.

Once power is off, heating elements will stop working first. Fan will continue working for up to 3

minutes to dispense residual heat inside the heater. This is a normal function.

2. Select Working Mode

1. On/Off: To power unit on/off

2. Temp Up: To turn temperature up

3. Temp Down: To turn temperature down

4. Mode: To select heat mode

5. Timer: To set timer function

6. °C/°F: To alternate between Fahrenheit and Celsius display

Select a heat setting.

Press the MODE button to toggle between the three heat settings.

Power for High mode is 1500W; and Low is 1000W. ECO mode is an Economic Energy Saving

Function. When ECO mode is chosen the heater will set a target temperature of 68° and will

cycle on/off to maintain that setting. This target temperature is not user adjustable.

~ 7 ~

3. Locking Control Panel

4. Setting Room Temperature and °C/°F

5. Setting Timer/Power Off

6. Setting Timer/Power On

For safety, users can lock the control panel so children can’t operate the heater. Locking can be

set in both power-on and power-off modes.

To Lock: Press Temp Up and Temp Down buttons together for 3 seconds. Locking is confirmed

when a buzzer rings. When locked, control panel and remote control will not function.

To Unlock: Press Temp Up and Temp Down buttons together for 3 seconds. Unlocking is

confirmed when a buzzer rings. Lock indication disappears. Control panel and remote control

return to normal function.

Adjust the thermostat by pressing the arrows on the control panel or remote control.

Set temperature indication varies from 59°F to 86°F or from 15°C to 30°C. Once you have

chosen the desired temperature, the heater will remain on until the room temperature

increases to the temperature on the digital display. The heater will cycle on and off to maintain

the desired room temperature.

Press °C/°F button to change the digital display indicator to Fahrenheit value or Celsius value.

When Fahrenheit indicating light is on, digital display indicates Fahrenheit value, when Celsius

indicating light is on, digital display indicates Celsius value.

Note: timer-power-off function can only be set while heater is in power-on mode.

When starting the unit, press the timer button on the control panel or remote control.

Digital display turns set temperature readout to time value for the timer. Press the timer

button repeatedly; the value will vary from 0 hour to 12 hour duration (in1 hour intervals).

The light is on when timer –power-off is set.

Note: timer-power-on function can only be set while heater is in power-off mode.

Under power-off, press the timer button on the control panel.

Digital will indicate time value for the timer. Press the timer button repeatedly; the value will

vary from 0 hour to 12 hour duration (in 1 hour intervals).

The light is on when timer –power-on is set.

~ 8 ~

TROUBLE SHOOTING

If the heater will not operate, please check the following before seeking repair of service:

1. Check if electricity to the main fuse is working.

2. Check if the power cord is plugged into an electrical outlet, if not, plug in.

3. Insure the main power switch on the back of the heater is switched to “on”

4. Check if the battery in remote control is not dead and if the insulating film is pulled out.

5. Insure the power button on the front of the unit is pressed “on”

6. If the power button on the front of the heater is red but the heater is not operating, then the safety

overheat function may have been triggered. Try pressing the power button. If the heater does not

turn on, clear any obstructions from front and rear of heater that may have caused internal

overheating. Allow the heater to cool approximately 10 minutes and then press the power button

again

Note: The heater may not be operating if the thermostat is set lower than the room temperature. To begin

operation, increase the thermostat temperature for a higher heat setting.

STORAGE

Store the heater in a cool, dry location when not in use. To prevent dust and dirt build-up, use the original

packaging to repack the unit

If you won’t use the heater for a long time, take battery out of remote control according to the below steps

and store for future use.

~ 9 ~

MAINTENANCE

Your heater is equipped with a washable filter. For proper operation this filter must be kept clean. If the heater is used

without the filter, dirt and dust can accumulate inside and may cause the unit to smell while in operation and could lead

to operational problems. Use without a filter will void your warranty.

1. WARNING! Make sure the power is turned off before performing any maintenance. Turn off heater, by

using the main power switch on the rear of the unit and unplug the heater from the wall outlet.

2. Remove the filter from the rear of the heater.

3. Vacuuming will generally clean the filter in most cases.

4. If dirt remains, rinse filter with warm tap water through the rear side of the filter (opposite of air intake

direction) until clear of dust and debris.

5. If the filter is extremely dirty or clogged with grease, you can soak the filter in a mild solution of dish soap

and water, and repeat rinsing process.

6. Shake filter to remove excess water and lay on clean cloth or paper towels to dry. Do not use heat source to

dry filter.

7. Replace filter in heater ONLY after it is completely dry.

WARNING: This heater has a voltage rating of 120 volts. The cord

has a plug as shown in A. An adapter as shown in C is available for

connecting three-blade grounding-type plugs to two-slot

receptacles. The grounding lug extending from the adapter must

be connected to a permanent ground such as a properly grounded

outlet box. The adapter should not be used if a three-slot

grounded receptacle is available.

DO NOT DEFEAT THE SAFETY PURPOSE OF THE GROUNDED PLUG.

Filter Screws

Air Filter

~ 10 ~

PORTABLE ELECTRIC HEATER WARRANTY

LIMITED WARRANTY:

A limited warranty is extended to the original purchaser of this heater and warrants against malfunction due to

manufacturing defects for a period of (1) one year from the date of retail purchase. Please read and follow all details

noted below.

CLAIMS HANDLED AS FOLLOWS:

- DO NOT RETURN TO PLACE OF PURCHASE

- Contact our Customer Service Department at 1-800-776-9425. You must have the model number, serial

number and date of purchase.

- They will provide you with further instructions, which may include replacement parts, repair or replacement

at our option.

CALL 1-800-776-9425 FOR SERVICE (9AM-6PM MON.-FRI.) or EMAIL US AT info@worldmkting.com

DUTIES OF THE OWNER:

This heating appliance must be operated in accordance with the written instructions furnished with this heater. This

warranty shall not excuse the owner from properly maintaining this heater in accordance with the written instructions

furnished with this heater. A bill of sale, canceled check or payment record must be kept to verify purchase date and

establish warranty period. Original carton should be kept in case of warranty return of unit.

WHAT IS NOT COVERED:

1. Damage caused by misuse or use contrary to the owner’s manual and safety guidelines.

2. Damage caused by a lack of normal maintenance.

3. Repair by an unauthorized person.

4. Damage caused by connection to an improper voltage.

5. Damaged caused by use outdoors.

~ 11 ~

LIMITATIONS:

This warranty does not imply or assume any responsibility for consequential damages that may result from the

use, misuse, or the lack of routine maintenance of this heating appliance. A cleaning fee and the cost of parts

may be charged for appliance failures resulting from lack of maintenance. This warranty does not cover claims,

which do not involve defective workmanship or materials. FAILURE TO PERFORM GENERAL MAINTENANCE

(INCLUDING CLEANING) WILL VOID THIS WARRANTY.

THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR

IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A

PARTICULAR PURPOSE. THE REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF

ALL OTHER REMEDIES. IN NO EVENT WILL WORLD MARKETING OF AMERICA BE LIABLE FOR INCIDENTAL OR

CONSEQUENTIAL DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not

apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages so

the above limitation or exclusion may not apply to you.

For your record, staple your sales receipt to this manual and record the following

DATE OF PURCHASE:

PLACE OF PURCHASE:

SERIAL NUMBER:

MODEL NUMBER:

Register your warranty at www.worldmkting.com

Printed in China

~ 12 ~

Instrucciones de instalación y el Manual de Propietario

Modelo#:QDE1320

Cuarzo Infrarrojo

Calentadora eléctrica

¡ADVERTENCIA! SI LA INFORMACIÓN CONTENIDA EN ESTE MANUAL no se sigue

estrictamente, puede ocasionar un incendio, causando daños materiales, LESIONES

PERSONALES O LA MUERTE.

PARA SU SEGURIDAD

NO utilice ni almacene

gasolina u otros líquidos

inflamables cerca de este o

CUALQUIER OTRO

APARATO

Comfort Home Products, Inc

12256 William Penn Hwy, Suite A

Huntingdon, PA 16652

Made in China

COMFORT GLOW PHONE NUMBER (814) 643-1775

http://www.worldmkting.com

ANSI/UL 1278. MOVABLE AND WALL-OR CEILING HUNG ELECTRIC ROOM HEATERS

El INSTALADOR: No DESECHE ESTE MANUAL - HOJA PARA el PROPIETARIO CLIENTE: RETENGA

POR FAVOR ESTE MANUAL PARA

FUTURO USO

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~ 23 ~

Manuel du propriétaire

ATTENTION: LE NON-RESPECT DES INFORMATIONS CONTENUES DANS CE MANUEL PEUT RÉSULTER EN UN

INCENDIE CAUSANT DES DOMMAGES MATÉRIELS, DES LÉSIONS CORPORELLES OU LA PERTE DE VIES.

Comfort Home Products, Inc

12256 William Penn Hwy, Suite A

Huntingdon, PA 16652

POUR VOTRE SÉCURITÉ

POUR VOTRE SÉCURITÉ NE PAS

UTILISER DE GAZ

NI AUCUNE AUTRE VAPEUR

INFLAMMABLE

OU DE LIQUIDES À PROXIMITÉ

DE CET APPAREIL OU DE TOUT

AUTRE APPAREIL

ANSI/UL 1278. MOBILE ET MUR-OU PLAFOND A PENDU APPAREILS DE CHAUFFAGE DE PIECE D'ELECTRIQUE

NE PAS JETER CE MANUEL - LE LAISSER À L'UTILISATEUR

COMFORT GLOW PHONE NUMBER (814) 643-1775

http://www.worldmkting.com

Fait en Chine

Modèle # QDE1320,

Fournaise portative de

Confort Appareil de

chauffage Electrique

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