ARC-1033E

Aroma ARC-1033E User manual

  • Hello, I'm your chat assistant. I've reviewed the instruction manual for the Aroma Rice Cooker ARC-1033E. This document provides safety instructions, usage guidance, and troubleshooting tips for this commercial rice cooker. I'm here to help you with understanding its features, like the automatic cook and warm functions, and the proper way to clean and maintain this unit. Feel free to ask me any questions you might have.
  • What should I do if my rice is too dry after cooking?
    What should I do if my rice is too moist after cooking?
    What to do if the unit beeps 3 times and all lights shut off?
instruction manual
Questions or concerns about your Aroma product?
www.AromaCo.com/Support
1-800-276-6286
Commercial Rice Cooker
ARC-1033E
Basic safety precautions should always be followed when using electrical appliances,
including the following:
SAVE THESE INSTRUCTIONS
IMPORTANT SAFEGUARDS
1. Important: Read all instructions
carefully before first use.
2. Do not touch hot surfaces. Use the
handles or knobs.
3. Use only on a level, dry and heat-
resistant surface.
4. To protect against electrical shock, do
not immerse power cord, plug or the
appliance in water or any other liquid.
See instructions for cleaning.
5. Close supervision is necessary when
the appliance is used by or near
children.
6. Unplug from outlet when not in use
and before cleaning. Allow the unit
to cool before putting on or taking
o parts and before cleaning the
appliance.
7. Do not operate any appliance with
a damaged power cord or plug or
after the appliance malfunctions or
has been damaged in any manner.
Contact Aroma® customer service for
examination, repair or adjustment.
8. The use of accessory attachments
not recommended by Aroma®
Housewares may result in fire,
electrical shock or injury.
9. Do not use outdoors.
10. Do not let power cord touch hot
surfaces or hang over the edge of a
counter or table.
11. Do not place on or near a hot gas or
electric burner or in a heated oven.
12. Do not use the appliance for anything
other than its intended use.
13. Use only with a 120V AC power outlet.
14. Extreme caution must be used when
moving the appliance containing rice
or liquids.
15. Do not touch, cover or obstruct the
steam vent on the top of the rice
cooker as it is extremely hot and may
cause scalding.
16. Always unplug from the plug gripping
area. Never pull on the power cord.
17. The rice cooker should be operated
on a separate electrical circuit from
other operating appliances. If the
electrical circuit is overloaded with
other appliances, the rice cooker may
not operate properly.
18. Always make sure the outside of the
inner pot is dry prior to use. If the inner
pot is returned to the cooker when wet,
it may damage or cause the product
to malfunction.
19. Use extreme caution when opening
the lid during or after cooking. Hot
steam will escape and may cause
scalding.
20. Food should not be left in the inner pot
with the Warm function on for more
than 12 hours.
21. Never use the inner pot on a stovetop
or burner. This will cause damage or
deformation to the inner pot.
22. To turn the unit o, press the ( )
button then safely remove the plug
from the wall outlet.
23. CAUTION: To reduce the risk of
electrical shock, cook only in the
removable inner pot provided.
24. Do not wrap or tie power cord around
appliance.
25. Intended for countertop use only.
3.2.
Published By:
Aroma Housewares Co. | 6469 Flanders Drive, San Diego, CA 92121, U.S.A.
1-800-276-6286 | www.AromaCo.com
©2023 Aroma Housewares Company | All rights reserved.
Here at Aroma we strive to make a
dierence —to design and distribute
products that enhance and enrich
people's lives.
Aroma oers an array of exceptional
products to make cooking simple
and satisfying. Discover other
countertop appliances and cookware
from our current product lineup to
complement your kitchen.
To Enhance and Enrich Lives.
SCAN TO REGISTER
AromaCo.com/registration
REGISTER YOUR PRODUCT
Registration is quick and easy.
Be notified of:
new product releases
new test kitchen recipes
sales and promotions
...and more!
Indoor Grills
Rice  Grain
Cookers
Electric Kettles
DISCOVER
more of our
products!
...and More!
Digital Rice  Grain
Multicookers
/AromaHousewares
THIS APPLIANCE IS FOR INDOOR
AND COMMERCIAL USE ONLY.
Parts Identification
Controls/Functions
() / On·O
Turns the cooker on/o.
Cook
Perfectly cooks fluy, delicious white or brown
rice automatically.
Warm
Automatically switches to Warm after the
cooking cycle is completed; perfect for
keeping rice at ready-to-serve temperatures.
War m
Mode
On·Of f
Cook
Cool-Touch Lid
Handle
Stainless Steel Lid
Cool-Touch
Handles
Cook & Warm
Indicator Lights
Steel Body
Nonslip Feet
War m
Mode
On·Of f
Cook
War m
Mode
On·Of f
Cook
War m
Mode
On·Of f
Cook
Small 180mL
Measuring Cup
900mL Rice
Measuring Tumbler*
Aluminum
Inner Pot
Serving
Spatula
5.4.
Mode
Initiates the cooking cycle or manually switches
between Cook and Warm mode. The respective
indicator light will illuminate when each function
is selected.
IMPORTANT SAFEGUARDS
Warm
Mode
On·Of f
Cook
Grounding Instructions
This appliance must be grounded while in use to protect the operator from
electrical shock. The appliance is equipped with a 3-conductor cord and a
3-prong grounding-type plug to fit the proper grounding-type receptacle.
The appliance has a plug that looks like Figure (A).
DO NOT DRAPE CORD!
KEEP AWAY
FROM CHILDREN!
1. A short power-supply cord is provided to reduce the risks resulting from
becoming entangled in or tripping over a longer cord.
2. Longer extension cords are available and may be used if care is exercised
in their use.
3. If a longer extension cord is used:
a.) The marked electrical rating of the extension cord should be at least
as great as the electrical rating of the appliance.
b.) The longer cord should be arranged so that it will not drape over the
countertop or tabletop where it can be pulled by children or tripped
over unintentionally.
c.) The extension cord should be a grounding-type 3-wire cord.
Short Cord Instructions
GROUNDING
PRONG
Figure (A)
CIRCUIT
GROUNDING
CONDUCTOR
CONNECTED
PROPERLY
*The included 900mL rice measuring tumbler is equivalent to five 180mL rice measuring cups.
1. Using the provided measuring cup(s), add white
or brown rice to the inner pot.
2. Rinse to remove excess starch. Drain.
3. For white rice, fill the inner pot with water to the
line that matches the number of cups of uncooked
rice added. For brown rice, refer to the "Rice 
Water Measurement Table" on page 8.
4. Lower the inner pot into the cooker then place the
lid on securely.
5. Plug the power cord into an available 120V AC wall
outlet. The unit will be powered on once plugged
into an outlet.
6. Press Mode to begin cooking. The cook indicator
light will illuminate as the cooker begins to heat.
7. When rice is ready, the cooker will automatically
switch to Warm mode and the warm indicator
light will illuminate.
8. For best results, stir the rice with the provided
serving spatula to distribute any remaining
moisture
9. When finished serving, press the () button and
unplug the power cord to turn the rice cooker o.
6. 7.
B F U
T C
T
1. Read all instructions and important safeguards.
2. Remove all packaging materials and check that
all items have been received in good condition
3. Tear up all plastic bags and dispose of them
properly as they can pose a risk to children.
4. Remove the inner pot from the cooker and
clean with warm, soapy water. Rinse and dry
thoroughly before returning to the cooker.
5. Wash the lid and all other accessories in warm,
soapy water. Rinse and dry thoroughly.
6. Wipe the cookers body clean with a damp cloth.
1. Remove the inner pot when the cooker has
completely cooled.
2. Hand wash the lid and all accessories or place on
the top rack of the dishwasher.
3. Wipe the cooker's body clean with a damp cloth.
4. Thoroughly dry the cooker’s body, lid and all
accessories. Reassemble for next use.
W  B R
Note:
· Food should not be left
in the cooker on Warm
mode for more than 12
hours.
· Rinse rice before
placing it into the inner
pot to remove excess
bran and starch.
This will help reduce
browning and sticking
to the bottom of the
pot.
Caution:
The rice cooker will
not switch to Warm
mode until all liquid has
evaporated. Follow your
recipe carefully and
do not leave the rice
cooker unattended.
Internal Errors
If an internal error occurs, the following chart will help explain
the next course of action.
Error Cause Corrective Action
The unit
quickly beeps
3 times and
all LED lights
shut o
Overheated
unit
Unplug the cooker and allow it to
cool for 15 minutes, then plug it
back in and restart. If the problem
persists, contact customer service at
1-800-276-6286.
Rice is too dry/hard after cooking.
· If your rice is dry or hard/chewy when the
cooker switches to Warm, additional water and
cooking time will soften the rice. Depending on
how dry your rice is, add ½ to 1 cup of water
using the provided large 900mL measuring
cup and stir thoroughly. Place the lid on and
initiate another cooking cycle. When the
cooker switches to Warm mode, remove the
lid and stir the rice to check the consistency.
Repeat as necessary until rice is soft and moist.
Rice is too moist/soggy after cooking.
· If your rice is still too moist or soggy when
the cooker switches to Warm, use the serving
spatula to stir the rice. This will redistribute
the bottom (moist) part of the rice as well as
release excess moisture. Place the lid on and
allow the rice to remain on Warm mode for
10-30 minutes as needed, removing the lid and
stirring periodically to release excess moisture.
Note:
· Before placing the inner
pot into the cooker,
check that the inner pot
is dry and free of debris.
Adding the inner pot
when wet may damage
the cooker.
· We recommend hand
washing the inner pot
with warm, soapy water
to lengthen its lifespan
and avoid damage
over time. If washing in
a dishwasher, a slight
discoloration to the
inner pot may occur.
This is cosmetic and will
not negatively aect
performance. Any other
servicing should be
performed by Aroma®
Housewares.
· Not satisfied with your
Aroma® purchase? Our
product experts can
help! Before returning,
please contact
Customer Service at
1-800-276-6286 for
product support, helpful
tips and more!
Caution:
Do not use harsh
abrasive cleaners,
scouring pads or
products that are not
considered safe to use
on nonstick coatings.
Helpful
Hints:
To add more flavor
to rice, try substituting
meat or vegetable
broth for water. The
ratio of broth/stock to
rice will be the same as
water to rice.
The provided 900mL
rice measuring tumbler
is equivalent to 5
conventional 180mL rice
measuring cups, or 3⁄
standard U.S. cups.
3⁄
8.
Note:
· Rinse rice before cooking it to remove excess bran and starch. This will help reduce
browning and sticking to the bottom of the pot.
· Cooking times are approximate. Altitude, humidity, and external temperature will aect
cooking time.
· The minimum amount of rice this unit can prepare is 15 rice measuring cups of uncooked
rice. Do not attempt to cook less than 15 cups of uncooked white or brown rice to
prevent damaging the cooker.
· Do not place more than 30 rice measuring cups of uncooked rice (20 cups of brown
rice) into this appliance at one time. The maximum capacity of this unit is 30 rice
measuring cups of uncooked rice (20 cups of brown rice) which yields 60 cups of cooked
rice (40 cups of brown rice).
· Brown rice takes longer to cook and requires more water than white rice due to the extra
bran layers on the grains. The water lines in the inner pot are meant for white rice only.
Please see the chart above for brown rice to water ratios.
Place all of the ingredients into the inner pot then place the lid on
securely. Turn the cooker on then press Mode to begin heating the
mixture. Once the cycle is completed and the cooker automatically
switches to Warm, stir thoroughly to combine then serve.
SERVES 80-100
For additional recipes, visit us at
www.AromaCo.com
Garlic Rice
2 cups
⁄ cup
⁄ cup
25 cups*
27⁄ cups*
2 cups
3 tbsp.
3 tbsp.
garlic, minced
vegetable oil
butter (salted or unsalted), divided
white rice
water
fresh parsley, chopped
onion powder
salt
Place all of the ingredients into the inner pot then place the lid on
securely. Turn the cooker on then press Mode to begin heating the
mixture. Once the cycle is completed and the cooker automatically
switches to Warm, stir thoroughly to combine then serve.
SERVES 80-100
Fennel Rice
1 cup
2 cups
1 cup
2 cups
25 cups*
27⁄ cups*
3 tbsp.
extra virgin olive oil
onion, chopped
garlic cloves, minced
fennel, trimmed, cored and minced
basmati rice
water
salt
R
9.
*Cups referenced are with the included small 180mL measuring cup
(1 Small 180mL Measuring Cup = ⁄ U.S. Cup)
Rice & Water
Measurement Table
Uncooked
Rice*
Water:
Using the Water
Line (inside pot)
Water:
Using the Small 180mL
Measuring Cup*
Approx.
Cooked
Rice Yield*
Cooking Times
15 Cups White Rice: Line 15
Brown Rice: --
White Rice: 16⁄ Cups
Brown Rice: 22⁄ Cups 30 Cups White Rice: 25-31 Min.
Brown Rice: 48-54 Min.
20 Cups White Rice: Line 20
Brown Rice: --
White Rice: 22 Cups
Brown Rice: 30 Cups 40 Cups White Rice: 35-41 Min.
Brown Rice: 54-60 Min.
25 Cups White Rice: Line 25
Brown Rice: --
White Rice: 27⁄ Cups
Brown Rice: -- 50 Cups White Rice: 45-51 Min.
Brown Rice: --
30 Cups White Rice: Line 30
Brown Rice: --
White Rice: 33 Cups
Brown Rice: -- 60 Cups White Rice: 55-61 Min.
Brown Rice: --
*Cups referenced are with the included small 180mL measuring cup
(1 Small 180mL Measuring Cup = ⁄ U.S. Cup)
1 large 900mL measuring cup = 5 small 180mL measuring cups
x5
10.
N
In the event of a warranty claim, or if service is required
for this product, please contact Aroma® customer service
toll-free at:
1-800-276-6286 | CustomerService@AromaCo.com
M-F, 8:30am-4:30pm, Pacific Time
www.AromaCo.com
Aroma Housewares Company
6469 Flanders Drive, San Diego, CA 92121, U.S.A.
L W
Aroma Housewares Company warrants its products
against defects in material and workmanship for one year
from the provable date of purchase in the United States.
Within this warranty period, Aroma Housewares Company
will repair or replace, at its discretion, defective parts at no
charge. Proof of the date of purchase, such as the original
dated sales receipt, will be required with any request for
warranty repair or replacement. All liability is limited to the
amount of the purchase price.
This warranty does not apply if the warranty period
expired; the product has been modified by any
unauthorized service center or personnel; the defect
was subject to abuse, improper use not conforming to
product manual instructions, or environmental conditions
more severe than those specified in the manual and
specification, neglect of the owner or improper installation;
the defect was subject to Force Majeure such as flood, fire,
lightning, earthquake, other natural calamities, war. The
warranty excludes accessories and replacement parts.
This warranty is void if the product is used for other than
single-family household use or subjected to any voltage
and waveform other than as specified on the rating label
(e.g., 120V ~ 60Hz).
Aroma's sole obligation under the warranty shall be to
replace the defective product with a working one or a
similar model of equivalent value, if the same model is
not available, in the occurrence of any failure or defect
covered under the warranty during the warranty period.
Refurbished items or items not purchased through an
authorized retailer are not eligible for warranty claims.
Transportation charges on parts, or products in whole,
submitted for repair or replacement, under this warranty,
must be borne by the purchaser.
This warranty gives you specific legal rights, which may
vary from state to state, and does not cover areas outside
the United States.
S  S
Note:
· Proof of purchase is
required for all warranty
claims.
· Failure to register your
product will not diminish
your warranty rights.
· Not satisfied with your
Aroma® purchase? Our
product experts can
help! Before returning,
please contact
Customer Service at
1-800-276-6286 for
product support, helpful
tips and more!
11.
To Enhance and Enrich Lives.
www.AromaCo.com
/