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User Guide
Smart Sync
™
5” Internet Viewable Touch
Screen Video Monitor
D
Model Number: 05010
Overview
Welcome to your Smart Sync Monitor
Your Smart Sync 5” Internet Viewable Touch Screen Video Monitor allows you to watch baby at home or on the go. The 5” full-
color, high-resolution touch screen monitor works with iPhone (iOS 6.1 or higher) and Android (4.0.3 or higher) smartphones
using free mobile apps and offers pinch to zoom and digital pan and scan for best view of baby. Our unique Baby Tracker lets
you log & track baby’s key events such as feedings, weight, sleep and more on your mobile device or monitor and baby’s data
automatically syncs.
More Information
Call our Consumer Care:
1-855-661-8333
On the Web:
www.att.com/mhealthbabymonitors
AT&T Smart Sync Monitor Mobile App
The free AT&T Smart Sync Monitor Mobile App seamlessly integrates
with iPhone and Android smartphones, letting you enjoy remote
viewing and easy access to all of baby’s important data.
Find it in the App Store or Google Play.
What’s mhealth?
mHealth, or mobile health, is the use of mobile devices to aid in
health and wellness.
Whether you want to keep track of feedings and diapers or monitor
medicines and sleep patterns, you can quickly and easily keep all
of the data in the palm of your hand.
AT&T’s line of mHealth monitors are designed to keep you and your
baby connected and collect their key milestones and events.
Overview
2
Have Everything?
Check that the following items are included when you open the box:
Monitor Camera Quick Start Guide
USB power adapter for Monitor AC power adapter for Camera Cord Clips (6)
Drywall Anchor and Screw
Have Everything?
3
Overview of your Monitor
Power and
Screen On/Off
Volume
RESET
Sound
Level
Indicators
USB
Charging
Port
Power LED
Multitouch Display
On Back of Monitor:
• Stand
• Speaker
Monitor Overview
4
Overview of your Camera
AC Port
Night-View
Light Sensor
Power LED
Microphone
Lens
Night-View LEDs
Antenna
Wall Mount Hole
RESET
Back
Camera Overview
5
Contents
Overview......................................................................................................................................................2
Monitor .................................................................................................................................................... 4
Camera ……………………………………………………………………….....................................................……………….. 5
Safety Instructions…………………………………………………………………..…..................................................8
Getting Started……………………….......................................................………..……………………………………9
Powering On….......................................................……………………………………………………………………………9
Connect to Wi-Fi
®
............................................................................................................................10
Welcome to mHealth ...………………………...………………………...………………………...………………………...……10
Time zone…………………………………………….….....................................................…………………………………..10
Creating Baby Profile........................................................................................................................11
Camera Setup and Pairing……………………................................................……………………………………..11
Basics.........................................................................................................................12
Placement.....................................................................................................12
Securing Cord....................................................................................................................................12
Wall Mounting.....................................................................................................................................13
Sound Level Indicators.....................................................................................................................14
Screen On/Off....................................................................................................................................14
Volume Control..................................................................................................................................14
Night Vision Mode.............................................................................................................................14
Charging the Monitor.......................................................................................................................15
Low Battery.........................................................................................................................................15
Battery Icon Status...........................................................................................................................15
Stand..........................................................................................................................................15
Powering the Camera.......................................................................................................................15
Monitor..................................................................................................................................16
Navigation……………………………………………………………………….....................................................…………..16
Capture a Photo………………………………………………………………....................................................………….16
Live Video………………………………………………………………………......................................................…….…….16
Digital Pan and Zoom…………………………………………………......................................................…..……….16
View and Share………………….……………………………………….…..…......................................................…….17
Select Cameras………………….……………………………………….…..….....................................................…….17
Contents
6
Journal.......................................................................................................................................................18
Make Journal View............................................................................................................................18
Make a New Journal Entry................................................................................................................18
Data…………………………………………………………………..….......................................................................................19
Length…………………………………………………………………………………...............................................…………20
Sleep………………………………………………………………………………………............................................………20
Feeding……………………………………………………………………………………..............................................……21
Weight…………………………………………………………………………..............................................………………..20
Diaper……………………………………………………………………………………..…...................................................22
Temperature………………………………………………………………………………..................................................22
Medicine………...............................................................................................................………….22
Settings..................................................................................................................................................23
General…………………………………………………....................................................…………………….…………….…23
Wi-Fi Network………………………………….………………………...................................................…………………24
Camera………………………………….………….................................................……………………………………..…25
Baby…………………………………………………………..................................................…………………………….……28
mHealth.....................................................................................................................27
Alerts…………………………………………………………........................................…..…………………………..29
Sharing………………………………………………..................................................………………………………………..30
AT&T Smart Sync Monitor Mobile App..................….......….......…...........................31
Troubleshooting.......................….......................................….......…...........................32
Cleaning and Care........................................….......….......….......….......….........................................32
Resetting the Camera………………………….......….......….......….......….......………………………………………32
FCC-Part 15………………………………………………….......….......….......….......….......….......…................……………33
Warranty...................................….......….......….......…..............................…..................................34
Find More Information………………….......….......….................................………………….……………….36
Contents
7
Important Safety Instructions
• Adult assembly is required.
• This product is not a toy. Do not allow children to play with it.
• This video monitor is not a substitute for responsible adult supervision.
• Test the monitor and all its functions so that you are familiar with it prior to actual use.
WARNING!
Strangulation Hazard: Children
have STRANGLED in cords.
Keep this cord out of the
reach of children
(more than 3 ft. (0.9 m) away).
CAUTION: Keep Small Parts out of the Reach of Children.
To prevent cord entanglement and strangulation:
• Do not place the camera or AC power adapter cord within reach of children.
• Do not place the camera or AC power adapter cord in, or attach to, a crib or playpen.
• Always use enclosed cord clips to help secure camera AC power adapter cord away from
children’s reach.
• Never use extension cords with AC power adapters. Use only AC power adapters provided.
CAUTION: Risk of Heat Generation, Fire, or Explosion.
Rechargeable Li-ion battery is built into the product.
• Charge the product by the designated charging method.
• When the power adapter is plugged into an electrical outlet, do not touch exposed end.
• Do not place the product in or near fire, or put the product in a microwave.
• Do not expose the product to high temperatures above 140 F.
• Do not disassemble the product.
• Do not expose the product to excessive shock such as dropping from a high place.
• Keep the product dry.
• Dispose of the product appropriately.
Important Safety Instructions
8
Getting Started
To Get Started, You Will Need:
Monitor Camera Wi-Fi Internet Access
Turning the Monitor On
1. Press and hold the Power/Screen button on the top edge for 3 seconds until the Sound
Level Indicators illuminate. Then the Power LED will glow steady green and the AT&T Globe
appears on the monitor screen.
2. To turn the monitor off, press and hold the Power/Screen button until the power off dialog
appears, then select OK.
Getting Started
9
Set up the Monitor
Once the monitor has started up, follow the onscreen instructions to:
• Connect to your home Wi-Fi network
• Set the time zone
• Create an mHealth account or Login to an existing account
• Create a baby profile
• Pair the camera to the monitor and view video
Connecting to your Home Wi-Fi
Connect the monitor to your home Wi-Fi network.
The monitor must be within range of the Wi-Fi
router with which you want to connect. If your home
network is password protected, be sure that the
password is available for entering during the set up
process.
1. After starting up, tap Begin by connecting to
home Wi-Fi Network. Then select your home
Wi-Fi network from the list. Swipe from bottom
to top to see all available networks.
2. Enter the password if required and tap Join.
To change Wi-Fi network later on:
Go to Settings > Wi-Fi. Tap one of the listed networks and enter the password, if asked.
Setting the Time Zone
After successfully connecting to your home Wi-Fi network, you will be
prompted to set the time zone of the monitor.
Select one of the time zone regions on the map, tap Save.
Note: The default setting uses Daylight Savings Time; uncheck the
setting at the bottom to change this.
mHealth Account
An mHealth account allows the health data you log for your baby to be
stored securely in the cloud and therefore be accessible on the AT&T
Smart Sync Monitor Mobile App.
To create an account, enter your name, and an email and password for
the account. Remember this information for future use.
To login, enter your email and password of the mHealth account.
Getting Started
10
Creating a Baby Profile
1. Enter your baby’s name and tap BOY or GIRL to select the gender.
Enter your baby’s Birthday, Weight, and Length. This information will serve as the basic data
you can use to track your baby’s health information in Baby Tracker.
2. Tap Save.
To edit a Baby Profile later on: Go to Settings > Baby, then select the baby profile and tap
Edit Selected Baby Profile. Once you have edited the baby profile, tap Save.
Pair your Monitor with the Camera
After saving your baby’s profile, it is time to set up the camera.
Follow the onscreen instructions.
1. Be sure that the camera is plugged into a working
electrical outlet. The power LED will first illuminate
red; wait a few seconds until the Power LED
illuminates orange, then a few more seconds until
the Power LED is red again. Tap Next.
2. Enter your camera’s unique serial number, which is
found on the bottom of the camera. Tap next, then
enter a name for this camera, such as: Nate’s Crib
or Playroom. Tap Done.
Now tap Connect. You will see a series of status
messages as the camera and monitor establish the connection.
3. When the “Connection Successful!” message pops up, your new camera is now paired with
your monitor. Video from your new camera will then appear on the screen. The camera’s
Power LED illuminates green indicating that it has successfully paired.
If the “Camera could not connect” message appears, follow the onscreen instructions and
try again. If the problem persists, see our troubleshooting section on Page 31.
Getting Started
11
Basics
Placing your Camera
When deciding on where to place your camera, be conscious of the ambient light and noise. Test the video and sound quality
Place the camera on a flat surface, such as a table, dresser top, or shelf.
Face the camera lens towards what you want to see. The camera’s cord
must be more than 3 feet away from the reach of children.
from a few locations before deciding on the final spot.
You can also mount the camera to a wall using the screw and drywall anchor
provided (See next page).
The camera’s cord must be more than 3 feet away from the reach of children.
ON A FLAT SURFACE
WALL MOUNTED
Securing the Cord
To prevent entanglement, ALWAYS secure the cord to a wall using all 6 of the cord clips provided:
1. Feed the cord through the open part of each clip.
2. Peel the adhesive backing.
3. Press each clip onto the wall with the open part of the clip facing up.
Basics
12
Wall Mounting the Camera
To mount the camera to a wall or other vertical surface, you will need the following:
Tools (not included)
• Drill
• 1/4 inch Drill Bit (for drywall)
• 1/8 inch Drill Bit (for other)
• Phillips Screwdriver (+)
• Pencil
Parts
• Drywall Anchor
• Screw
• Camera
• AC Power Adapter
Instructions
1. Hold the camera up on the wall and test what the video will look like on the screen. When you are satisfied
with the video, mark the spot with the pencil. Be sure the cord can reach an outlet. *For Camera Pairing, see
page 11.
2. Drill a pilot hole.
- Use the 1/4 inch bit for drywall
- Use the 1/8 inch bit for other surfaces
3. Push the drywall anchor into the pilot hole until the lip of the anchor hits the wall.
4. Screw the screw into the anchor or pilot hole, but not completely. The
screw head should be about 1/4 inch from the wall.
5. Place the wall mount hole (on camera bottom) over the exposed screw
head. Slide the camera down until the top of the wall mount hole is
resting on the screw.
6. Rotate back the camera head and antenna to the desired angle. The
camera can also swivel up to 350º
Basics
13
Sound Level Indicators
The Sound Level Indicators on the monitor serve two purposes:
Loudest Sound
(1) Show sound level coming into the monitor from the camera.
A quiet baby = green light.
A medium loud baby = orange lights.
Medium Sound
A very loud baby = red lights.
(2) Show that the monitor is on. When the Power LED glows
Quietest Sound
green, the monitor is on. The Power LED will remain on even
when the screen is turned off using the Screen On/Off button,
Power LED
or when the screen turns off automatically in battery mode.
Note: All Sound Level Indicators will briefly light up when the monitor is powered on.
Screen On/Off
The Screen On/Off feature allows you to turn the monitor screen off while still hearing audio from the camera. Simply press
the Power/Screen button for 1 second to turn the screen on or off. When the screen is off, you can still control the volume of
the monitor using the Volume buttons. The Power and Sound Level Indicator LEDs will also remain on while the screen is off.
Important: To conserve power while the monitor is in battery mode (unplugged), the screen will automatically turn off after a
set period of time. The default setting is 5 minutes; change this time to 10 or 15 minutes in Settings > General > Screen Shutoff
Time. The Screen Shutoff Time resets to default (5 minutes) each time that the monitor is turned off.
Volume Control
The Volume buttons on the top edge of the monitor adjust the audio volume.
Pressing a Volume button will also popup the volume controls on the screen, where you can
change the audio volume by sliding the blue dot side to side.
Volume Down Volume Up
Night Vision Mode
The camera features infrared LEDs around the lens designed to capture clear images in a dark environment or at night.
When the Night-View Light Sensor detects low light levels, the Night Vision mode will automatically activate and the video
shown in the monitor will display black and white.
Basics
14
Charging the Monitor
The Smart Link Monitor has an internal, rechargeable Lithium-Ion battery; it is non-removable. Charge the monitor by
connecting it to a power outlet using the USB power adapter provided.
Low Battery
If the monitor has low battery and is unplugged, a message will pop up to alert you to connect
to power. The battery icon in the top right corner will change. You will also hear an audible beep
from the monitor indicating it is charging.
Battery Icon Status
The battery icon in the upper right of the Status Bar shows the battery
level or charging status.
Low Medium Full Charging Charging
Low Full
Stand
The back of the monitor features a flip-out stand that keeps the monitor at an ideal viewing angle on flat surfaces.
Powering the Camera
1. Turn on the camera by inserting the AC power adapter in the side of the base, then plugging it into a power
outlet.
If the camera has already been paired with the monitor, the camera power LED will be red at first, then
orange, then illuminate green once it has reconnected with the monitor.
If the camera has not been paired, the power LED will first be red, then orange, then glow red again.
2. Turn off the camera by unplugging it from the power outlet.
Basics
15
Monitor
Monitor Navigation
The status bar displays Wi-Fi signal strength, battery, and time.
Use the main menu to select Monitor, Journal, and Data modes,
as well as Settings. To return to Monitor from Journal, Data and
Settings, simply tap the Monitor icon in the Main Menu, after
having saved a change or input.
Live Video
Your Smart Link Monitor captures live video from the camera and displays it in Monitor Mode on the monitor. Monitor
supports up to 4 Smart Link Wi-Fi cameras. Additional cameras sold separately.
Header
The header bar shows your baby’s name.
Select Camera
Video
Feed
View Photo
Photo Capture
Main Menu
Header Status Bar
Digital Pan and Zoom
1. Pinch the video feed to use digital zoom.
2. When zoomed in, swipe the screen to pan and scan.
3. Pinch again to zoom out and return to normal view.
Capture a Photo
1. Take a still photo of the video by tapping the
Photo Capture button.
2. View your photos by tapping the View Photo
button in the lower left.
View Photo Photo Capture
Monitor
16
While viewing an image: tap the Roll button to quickly scroll through all of your photos. Tap a single image to
Tap the Share button to post the image to Facebook, Twitter, or your Baby’s Journal. Tap the Trash button to
Tap the Cancel button or the Monitor icon to go back to viewing live video.
View and Share
1.
view it full-screen.
2.
delete the image.
3.
Return to
Camera
Delete Image
Camera Roll
Share Image
Select Cameras
If you have connected a Smart Link Extra Wi-Fi Camera to your Smart Link Monitor system, you can use the Select Cameras
function to manually toggle between cameras and select Auto Split Screen or Scan mode.
The Select Camera function can be accessed from two different locations:
(a) In the upper left corner of the video feed; or
(b) In Settings > Camera.
1. Tap the Select Camera button.
2. Select the camera you want to view by tapping the check box
next to it. Tap Go to save and return to live video feed or tap
Cancel to cancel changes.
Auto Split Screen or Scan
Auto Split Screen allows you to view multiple cameras at the same time. When in Auto Split Screen, audio will only be heard
from the last camera that was paired to the monitor. Scan mode allows you to scan up to 4 cameras with each cycle duration
of 10 seconds. Note: When Auto Split Screen or Scan mode are selected, the Main Menu disappears from the screen.
1. Tap the Select Camera button.
2. Select the cameras you want to view in Auto Split Screen or Scan mode.
3. Tap the Auto Split Screen or Scan check box.
4. Tap Go to save or tap Cancel to cancel changes.
5. To cancel Auto Split Screen or Scan mode, double tap on the video feed.
Monitor
17
Journal
Main Journal view
Create a fun keepsake of your child’s milestones
with photos and text.
Swipe to move through the journal pages when you have added
more than 2 pages of entries.
Tap an individual entry to read all of your notes.
Make a New Journal Entry
New Journal
Entry
1. Make a new journal entry by selecting the Plus
button.
2. Select the Add Image button to add images from
your Camera Roll.
3. Tap the title to add a title. Tap the body text to add
a note.
4. To save the entry to the journal, tap Save; the
screen then displays the main journal view. You
can edit or delete an entry by simply tapping on a
journal entry.
Journal
18
Data & Baby Tracker
Navigation Button Key
Length Feeding Te m p
New Data
Keep track of baby’s weight, length, sleep, feedings, diapers,
temperature, and medicines.
Weight Sleep Diapers Medicine
Use the Navigation buttons across the bottom to view the different
categories. The orange icon is the selected category.
Log New Data
1. Select the category. Tap the Plus button to add
a new data entry for the category.
2. Enter the data and tap Save.
3. You can add a note or make edits by tapping the
arrows in the summary.
4. Tap Save again to confirm the summary.
Tr ac k
Change your view of the saved data by tapping the toggle in the upper left.
List view allows you view past data in chronological order (from newest to oldest). Any
data entry can be edited or deleted by simply tapping on the entry in list view.
Graph view
Graph view allows you to easily view a summary of data in graph
format.
1. Select graph view by tapping on the toggle in the
upper left.
2. To view more of the graph, slide your finger left or
right.
Data
19
Weight
In weight, you can keep track of your child’s weight and view the progression in the graph, where you can see what percentile
your child’s weight is at.
1. To record a weight change: tap the Plus “+” button to the right of the navigation buttons to add new
data.
2. Scroll up and down in the weight graphic to record the weight in pounds (lbs) and ounces (oz). Tap
Save.
3. A Weight Summary will open. To adjust the Date and Time and Weight, or to add Notes, simply tap the
arrows of each section and then enter in the correct data. When finished tap Save again to confirm the
summary.
Length
In length, you can keep track of your child’s growth and view the progression in the graph, where you can see what percentile
your child’s height is at.
1. To record a growth change: tap the Plus “+” button to the right of the navigation buttons to add new
data.
2. Scroll up and down in the height graphic to record the length in inches (inch). Tap Save.
3. A Length Summary will open. To adjust the Date and Time and Length, or to add Notes, simply tap the
arrows of each section and then enter in the correct data. When finished tap Save again to confirm the
summary.
Sleep
In sleep, you can keep track of your baby’s daily sleep patterns, and set a timer to record how long your baby is sleeping/
napping at a certain time.
1. When Sleep is selected, you can start the timer to time a sleep event or you can enter a previous sleep
event.
2. To time a sleep event; tap the Plus “+” button to the right of the navigation buttons to add new data.
3. Touch Start to begin timing. Touch Pause to stop. Tap Save.
Note: While the timer is running you can continue to use all other functions of your monitor.
4. A Sleep Summary will open. To adjust the Date, Time and Duration, or to add Notes, simply tap the
arrows of each section and then enter in the correct data. When finished tap Save.
5. To add past sleep events, tap Enter Previous Event. Here, you can add in a Date, Time, Duration of
sleep, and Notes in the Sleep Summary. Tap Save.
Have Everything?
20
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