Chauvet Professional WELL Reference guide

Quick Reference Guide

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EN

QUICK REFERENCE GUIDE

WELL COM QRG Rev. 2

About This Guide

The WELL COM Quick Reference Guide (QRG) has basic product information such as connection, mounting, menu

options, and DMX values. Download the User Manual from www.chauvetprofessional.com

for more details.

Disclaimer

The information and specifications contained in this QRG are subject to change without notice.

Safety Notes

• DO NOT open this product. It contains no user-serviceable parts.

• To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely disconnect the

product from power via breaker or by unplugging it.

• DO NOT look at the light source when the product is on.

• CAUTION: This product’s housing may be hot when lights are operating. Mount this product in a location with

adequate ventilation, at least 20 in (50 cm) from adjacent surfaces.

• DO NOT leave any flammable material within 50 cm of this product while operating or connected to power.

• CAUTION: When transferring product from extreme temperature environments, (e.g., cold truck to warm humid

ballroom) condensation may form on the internal electronics of the product. To avoid causing a failure, allow

product to fully acclimate to the surrounding environment before connecting it to power.

• Not for permanent outdoor installation in locations with extreme environmental conditions. This includes, but is not

limited to:

• Exposure to a marine/saline environment (within 3 miles of a saltwater body of water).

• Where the normal high or low temperatures of the location exceed the temperature ranges in this manual.

• Locations that are prone to flooding or being buried in snow.

• Other areas where the product will be subject to extreme radiation or caustic substances.

• USE a safety cable when mounting this product overhead.

• DO NOT operate this product outdoors or in any location where dust, excessive heat, water, or humidity may affect

it. (IP20)

• DO NOT operate this product if the housing, lenses, or cables appear damaged.

• DO NOT connect this product to a dimmer or rheostat.

• ONLY connect this product to a grounded and protected circuit.

• ONLY use the hanging/mounting bracket to carry this product.

• In the event of a serious operating problem, stop using immediately.

• The maximum ambient temperature is 113 °F (45 °C). Do not operate this product at higher temperatures.

Contact

Use the information in Contact Us at the end of this QRG. Outside the U.S., United Kingdom, Ireland, Mexico, or Benelux,

contact your distributor to request support or return a product.

What is Included

•WELL COM

• External Power Supply

• Warranty Card

• Quick Reference Guide

AC Power

This product has an external auto-ranging power supply that can work with an input voltage range of 100–240 VAC, 50/60 Hz.

To eliminate unnecessary wear and improve its lifespan, during periods of non-use completely

disconnect the product from power via breaker or by unplugging it.

EN

2

WELL COM QRG Rev. 2

QUICK REFERENCE GUIDE

Overview

Setting Up Products with WELL COM

The WELL COM is ready to use straight out of the box.

To configure your products with WELL COM you must perform the following steps:

1. Connect WELL COM to power.

2. Turn on Wi-Fi™ on your mobile device.

3. Go to the Wi-Fi™ settings on your mobile device and connect to WELL COM’s default Wi-Fi™ (SSID) WIFI-

WELL COM. To avoid interference with other wireless signals in the immediate area, manually select the Wi-

Fi™ channel (CH 2 or CH11) on the WELL COM within the app settings.

4. Set your products to receive signal input from WELL COM. For details, refer to the User Manuals for the

products in your setup.

a. Set products to receive signals on the same channel as was set on WELL COM in the previous step.

b. Set products to their most basic DMX personality.

5. Select whether WELL COM receives signals wirelessly or via a DMX cable.

6. Once your products are properly connected to WELL COM, and WELL COM is properly connected to the WELL

COM app, open the WELL COM app on your mobile device.

# Description Function

1<LINK>Press to reset wireless fixture pairing

2DMXDMX in port (adapter included)

3Power Charger

Micro USB B port for charging the battery

• External power supply included

• Battery Charge Time - 8 hours

• Battery Life - 8 hours

4 Wi-fi Pairing

Blinks for 5 seconds after pressing <LINK>, and

then intermittently while connected to products

5 DMX Signal

Blinking - No DMX signal detected

Solid - DMX signal detected

6Wi-fi Signal

Blinking - No Wi-Fi signal detected

Solid - Wi-Fi signal detected

7 Battery Life

Green - Power is currently 50–100%

Orange - Power is currently 25–50%

Red - Power is currently less than 20%

Blinking - Battery is charging

8<PWR>Press to power on/off the device

The default password for the WELL COM is 2323.

If you have not already done so, download and install the WELL COM app onto your mobile device.

Make sure the DMX starting address is set to 001.

For DMX products, be sure to use a DMX cable to connect from DMX Out of the product transmitting the

DMX signal to the DMX In of the product receiving the DMX signal. An adapter has been included for this

purpose.

1 2345678

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EN

QUICK REFERENCE GUIDE

WELL COM QRG Rev. 2

Using your mobile device, you can now select the colors emitted by your lights. For more details or further

information, refer to the WELL COM User Manual located within the app or online at www.chauvetprofessional.com

.

Available for Download

from the Apple App

Store, or Google Play

for Android devices

No more than

196 feet (60

meters) apart

No more than 65 feet (20 meters) apart

Wireless DMX products

If necessary, locate

the WELL COM

near a power outlet

for easy charging

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Multi-Language

QUICK REFERENCE GUIDE

WELL COM QRG Rev. 2

Contact Us

Visit the applicable website above to verify our contact information and instructions to request support. Outside the

U.S., United Kingdom, Ireland, Mexico or Benelux, contact the dealer of record.

World Headquarters

General Information Technical Support

Address: 5200 NW 108th Ave. Voice: (844) 393-7575

Sunrise, FL 33351 Fax: (954) 756-8015

Voice: (954) 577-4455 Email: chauvetcs@chauvetlighting.com

Fax: (954) 929-5560

Website

Toll Free: (800) 762-1084 www.chauvetlighting.com

EUROPE

General Information Technical Support

Address: Stokstraat 18 Email: eute[email protected]

9770 Kruishoutem

Website

Belgium www.chauvetlighting.eu

Voice: +32 9 388 93 97

General Information Technical Support

Address: Unit 1C Email: [email protected]

Brookhill Road Industrial Estate

Pinxton, Nottingham, UK

Website

NG16 6NT www.chauvetlighting.co.uk

Voice: +44 (0) 1773 511115

Fax: +44 (0) 1773 511110

MEXICO

General Information Technical Support

Address: Av. de las Partidas 34 - 3B

(Entrance by Calle 2)

Email: [email protected]

Zona Industrial Lerma

Lerma, Edo. de México, CP 52000

Website

Voice: +52 (728) 690-2010 www.chauvet.com.mx

Chauvet Professional WELL Reference guide

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