Orthofab Star 4 User manual

USER MANUAL

February 2011

2

Please give this manual to the owner of the scooter.

Please read this manual in it entirety before using your

scooter for the first time. Re-read this manual

until it becomes familiar and pay close attention to the

warnings.

If you have any questions about non-covered subjects in this

manual, please consult a technician in an authorized service

center or contact our customer service at : 1-(418)-847-5225

Center:

Address:

Telephone:

The adjustments of your scooter must be made by health

care professionals. Inadequate adjustments can cause

wounds and/or damage to the user, the caregiver, the scooter

or the environment.

Do not install unauthorized accessories. Always consult a

health care professional for any modifications to your

scooter.

3

is proud to count you among its customers and thanks you for having

chosen one of its products.

All the products manufactured by respect or exceed the highest standards

of quality and safety currently in force in the industry. personnel is guided

by the desire to satisfy expectations of his customers. This is why does

not hesitate to offer a most complete warranty, applying to the whole scooter elements

and components. However, the warranty does not apply to parts and components

damaged by abuse, carelessness, accident and normal use or installed and modified by

an unauthorized person.

This operating instructions manual has been written to enable you to use your

scooter safely. You will find in this document, information relating to

safety, operating instructions and adjustments.

In order to optimize the performance of your scooter and to extend is

lifespan, it is essential to have it check regularly by a technician from an authorized

service center.

refuse any responsibility for physical injuries or damages resulting from an

improper use of its products, from a lack of precaution in their use or from a modification

made without it written assent.

For your safety, it is important to always take off the contact

key, once you step off your scooter.

Do not force excessively on the scooter driving lever. The

scooter will not go faster even if you pull stronger on this

lever and there is risk of damage some parts of the scooter.

4

1SAFETY REQUIREMENTS ...................................................................................... 5

1.1GENERAL REQUIREMENTS ............................................................................................................................ 5

1.1.1BEFORE TAKING THE ROAD ............................................................................................................................................. 5

1.1.2MOVING WITH THE SCOOTER .......................................................................................................................................... 6

1.1.3TO CARRY OUT TRANSFERS ............................................................................................................................................ 6

1.1.4VARIOUS HANDLING OPERATIONS .................................................................................................................................. 7

1.1.5CLEANING AND MAINTENANCE OF COMPONENTS ....................................................................................................... 7

1.2WHAT ABOUT ELECTROMAGNETIC ENERGY ............................................................................................. 8 

1.2.1WARNINGS .......................................................................................................................................................................... 8

1.2.2USING TRANSMITTERS AND RECEIVER .......................................................................................................................... 8

2TECHNICAL SPECIFICATIONS ............................................................................... 9

3SETUP INSTRUCTIONS AND ADJUSTMENTS .................................................... 10

3.1SEAT AND TILLER ADJUSTMENTS ............................................................................................................. 10

3.1.1TILLER ANGLE ADJUSTMENT ......................................................................................................................................... 10

3.1.2ADJUSTABLE SEAT HEIGHT (WITH SUSPENSION) ....................................................................................................... 11

3.1.3SEAT DEPTH ADJUSTMENT ............................................................................................................................................ 13

3.1.4SEAT ROTATION ............................................................................................................................................................... 13

3.2ADJUSTABLE ARMRESTS ............................................................................................................................ 14

3.2.1AJDUSTABLE ARMRESTS HEIGHT ................................................................................................................................. 14

3.2.2AJDUSTABLE ARMRESTS WIDTH ................................................................................................................................... 14

3.3ADJUSTABLE BACKREST ANGLE ............................................................................................................... 15

3.3.1CHANGER L’ANGLE DU DOSSIER ................................................................................................................................... 15

4CONTROL PANEL ................................................................................................. 16

4.1CONTROL DESCRIPTIONS ............................................................................................................................ 16

5HOW TO USE ......................................................................................................... 19

5.1OPERATING INSTRUCTIONS ........................................................................................................................ 19

5.1.1STARTING YOUR SCOOTER ............................................................................................................................................ 19

5.1.2TO PUSH THE SCOOTER MANUALLY ............................................................................................................................. 19

5.1.3ANCHOR FOR PARATRANSIT SERVICE ......................................................................................................................... 20

5.1.4ADVISE FOR TRANSPORTATION .................................................................................................................................... 21

5.2RECHARGING BATTERIES ........................................................................................................................... 21

5.2.1ACTIVATING THE ONBOARD BATTERY CHARGER ...................................................................................................... 22

5.2.2ACTIVATING THE EXTERNAL BATTERY CHARGER (Only for the LUNAR 4) ............................................................... 22

5.2.3BATTERIES REPLACEMENT ............................................................................................................................................ 24

5.3SCOOTER BATTERIES WIRING DIAGRAM .................................................................................................. 25

6MAINTENANCE ...................................................................................................... 26

6.1MAINTENANCE PROCEDURES .................................................................................................................... 26

6.2CHECK LIST .................................................................................................................................................... 26

6.3CLEANING ...................................................................................................................................................... 26

6.4BATTERIES ..................................................................................................................................................... 27

6.4.1RECHARGING FREQUENCY ............................................................................................................................................ 27

6.4.2BATTERIES CLEANING ..................................................................................................................................................... 27

6.5STRAIGHT TRAJECTORY .............................................................................................................................. 28

6.6WHEELS .......................................................................................................................................................... 28

6.6.1PNEUMATIC WHEELS ....................................................................................................................................................... 28

6.6.2FRONT CASTERS, REAR WHEELS ................................................................................................................................. 28

6.7BRAKE DISENGAGEMENT ............................................................................................................................ 28

7BREAKDOWN SERVICE GUIDE ........................................................................... 29

8WARRANTY ........................................................................................................... 31

5

1 Safety requirements

1.1 GENERAL REQUIREMENTS

(Applies to all Scooters)

The control parameters can be adjusted and/or modified

only by a health care professionals or an authorized

technician.

1.1.1 BEFORE TAKING THE ROAD

• Always put the key switch OFF before getting on or off your vehicle.

• Make sure that the batteries are sufficiently charged (see battery status

indicator).

• Make sure that the anti-tippers are installed.

• Make sure that brakes immobilize your scooter completely.

• Make sure that tire pressure is appropriate.

• Make sure that nothing interferes with wheels (scarf, umbrella, etc…).

• Make sure that your seating position is stable.

• Position the backrest in the raised position.

• Make sure your seat is locked in position before driving.

• Fasten your seat belt correctly without to much slack.

• Make sure that your personal effects do not block in anyway the Scooter

functions.

• Do not install or transport heavy objects on the backrest of your scooter

(backpack, bags, grocery, etc).

NEVER USE A BATTERY CHARGER NOT APPROVED BY

ORTHOFAB. NEVER USE A LESTER BATTERY CHARGER.

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1.1.2 MOVING WITH THE SCOOTER

• Avoid slippery surfaces (snow, ice, etc).

• Do not change direction abruptly at high speed.

• Do not use your scooter on expressways or streets with intense car circulation.

• Do not transport passengers.

• Do not use your scooter under extreme climatic conditions (storm, rain, etc).

• If you drive outside at night, ensure that you will be seen by others.

• Do not approach a slope in a diagonal trajectory, always approach the slope in a

straight line, perpendicular to the slope.

• Do not go down in a slope in reverse.

• Always actuate the lever gently when you start moving in a slope in order to avoid

tipping the scooter.

• Do not make a half-turn in a slope.

• Reduce your speed in restricted or encumbered areas.

• Reduce your speed in a crowd and use your horn to announce your presence.

• In front of an obstacle you must stop and cross it perpendicularly and gradually.

• Avoid thresholds of more than 1 ½ in (38 mm), they can endanger your stability.

• Use the elevators to move from one level to another.

• Do not approach a slope surface exceeding 9 °

• Always fasten your seat belt.

• Keep legs on the scooter floor while driving.

TURNING THE KEY OFF WHILE IN MOTION WILL BRING THE

SCOOTER TO AN ABRUPT STOP.

1.1.3 TO CARRY OUT TRANSFERS

• Always put the key switch OFF before getting on or off your vehicle.

• Do not park your scooter in a slope.

• Always place tiller at a 90-degree angle.

• Make sure your seat is locked in position.

• Do not use the tiller to assist in transferring.

• Never lean forward or backward to reach an object.

• Always place yourself sideways to the object to reach.

• If your backrest is reclined, do not sit down on the backrest, you could damage the

backrest and tip the scooter.

• Do not sit down on the armrest, the scooter could tip over.

• Do not disengage your motor brake in a slope.

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1.1.4 VARIOUS HANDLING OPERATIONS

• Do not immerse your scooter, it could cause a dangerous electrical problem.

• Do not store or leave your scooter without someone taking care of it.

• Do not leave your scooter under the rain.

• Do not store your scooter in a wet or very cold place, this could cause a

dangerous problem on your scooter.

• ORTHOFAB does not assume any responsibility for using the scooter as a seat in

public transportation vehicles.

• Your scooter is provided with four anchor points for public transportation. These

anchoring points cannot replace the approved restraint systems from Transport

Canada.

• Do not travel on a slope when the scooter is in free wheel.

• Do not raise the scooter by its detachable components (armrest, seat, etc).

• Do not use your battery charger in a hermetic place (backpack, drawer, etc.).

• Always put the on/off switch of the charger on the off position before

disconnecting the charging connector on the scooter.

• Never try to modify the connector (110 V AC) of the battery charger. Only use

battery chargers approved by Orthofab.

• Never try to modify the battery charger connector (24 V DC) which connect to the

scooter.

• Never try to recharge the batteries in your bedroom while you sleep.

• Never connect an electric component other than those manufactured by

ORTHOFAB

• Never modify the electric circuit of the scooter.

• Always protect the tiller when the scooter is transported.

• Always and immediately replace any damaged electric wires.

• Always carry out regularly maintenance of your scooter as recommended by

Orthofab.

Never try to recharge the batteries in your bedroom while you

sleep. During recharge, batteries can produce a harmful gas

who can cause you health problem.

1.1.5 CLEANING AND MAINTENANCE OF COMPONENTS

• Clean as soon as possible your control panel once it has been soiled.

• Use a soft rag and a diluted soft soap.

• Do not use detergent manufactured with alcohol or thinner.

• Regularly carry out maintenance of your scooter as recommended by

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1.2 WHAT ABOUT ELECTROMAGNETIC ENERGY

All electronic instruments which transmit remote informations are generally

apparatus which emit in the environment some radio waves. These radio waves

are called " electromagnetic energy ".

The functionality of an electronic instrument can be deteriorated by this

electromagnetic energy field. It is what we call " an electromagnetic interference".

Stronger the intensity of energy is, greater the risk of bad functional problem of

the apparatus increase. This energy is measured in volt per meter (V/m).

All motorized scooter are suitable to be affected by these interferences. However,

current technology makes it possible to immunize them against these risks. It is

what is called their electromagnetic level of immunity to the interference,

measured also in volt per meter (V/m).

30 V/m is a level of immunity which offers a good protection against the

electromagnetic interferences. The electronic parts of the EGIS electronic from

do meet standard directive EC, 89/336/ECC et EMC prEN12184.

To avoid electromagnetic interferences, it is important to

read and respect the following warning section, before you

use your Scooter for the first time.

1.2.1 WARNINGS

Waves emitted by:

• radio and television stations,

• amateur radio,

• radio transmitters and receivers,

• cellular phones,

• computer laptops

CAN AFFECT THE CORRECT OPERATION OF MOTORIZED SCOOTERS.

1.2.2 USING TRANSMITTERS AND RECEIVER

• Avoid proximity of these sources of electromagnetic emissions.

• Always put the joystick box in the off position before using a cellular phone or a

CB apparatus.

• The addition of electric accessories and/or electric modifications made to the

scooter will modify its level of immunity to the electromagnetic emissions.

• Always put the key in the off position as soon as possible when appears an

erratic operation with the scooter.

• Please forward any incident of this kind to .

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2 Technical specifications

Number of wheels 4 3 4 4 4

Colors Silver / Red Red Red Red Red

Pneumatic front wheels 10 X 3,3 10 X 3,3 10 X 3,3 10 X 3,5 13 X 3,5

Pneumatic rear wheels 10 X 3,3 10 X 3,3 10 X 3,3 10 X 3,5 13 X 3,5

Front suspension N/A N/A N/

A

STD STD

Rear suspension N/A N/A N/A STD STD

Maximum speed 10 km/h 10 km/h 10 km/h 10 km/h 10 km/h

Maximum user weight (pounds) 300 275 275 275 350

Number of motor pole 2 2 2 2 4

Standard battery type U1 U1 U1 U1 22 NF

Range with U1 batteries 30 km* 30 km* 30 km* 30 km* N/A

Range with 12V 40 batteries 45 km* 45 km* 45 km* 45 km* 45 km*

Range with 22 NF batteries N/A N/A N/A N/A 55 km*

Length 49 inches 47 inches 46 inches 49 inches 52 inches

Width 24 inches 24 inches 23 inches 24.5 inches 25 inches

Weight without batteries 126 pounds 104 pounds 104 pounds 126 pounds 165 pounds

Seat weight 40 pounds 40 pounds 40 pounds 40 pounds 40 pounds

Ground clearance 4 inches 4 inches 4 inches 4 inches 4 inches

Steering type Delta Delta Delta Delta Delta

*This range can be obtained in optimal conditions of use. Many factors, as, the user weight, an

inadequate tire pressure, outside temperature, angle of slope taken, the type of surfaces used,

can reduce the range (autonomy) by consuming more energy.

10

3 Setup instructions and Adjustments

The adjustments of your scooter must be made by a health

care professionals. Inadequate adjustments can cause

wounds and/or damage to the user, the caregiver, the

scooter or the environment.

After having carried out any adjustment and before using

the scooter, make sure that all hardware is tight. Make

sure that all functions are secure before using the scooter.

3.1 SEAT AND TILLER ADJUSTMENTS

3.1.1 TILLER ANGLE ADJUSTMENT

• Turn the adjustment mechanism clockwise (See; figure 1).

• Adjust the angle of the tiller as needed.

• Release the adjustment mechanism, the tiller will stay in position.

• To tilt forward the tiller, turn the adjustment mechanism clockwise and let the tiller

go up by itself until it reach the needed position.

Figure1:Tillerangleadjustment.

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3.1.2 ADJUSTABLE SEAT HEIGHT (WITH SUSPENSION)

FOR STAR 3 / 4 and LUNAR 4:

• Remove the seat by lifting up the lever (figure 2-A) and pull up as shown

(figure 2-B).

• Remove completely back shroud (figure 2-C).

• Pull the locking pin out of the seat post, as shown at (figure 2-D), and

pull the inner post up or down to adjust the height position of the seat.

Note: There are two (2) locking pins if you have the suspension

seat model.

• Line up position holes.

• Install the locking pin ensuring that it is firmly inserted.

• Install the back shroud and the seat and ensure the lever is locked in

position.

Figure2‐B

Figure2‐CFigure 2‐D

Lever

Figure2‐A

Lockin

g

p

in

12

FOR STAR 3 / 4 / 4S and HYPER 4 (NO SUSPENSION):

• Remove the seat by lifting up the lever (figure 2-E) and pull up as shown

(figure 2-F).

• Remove completely back shroud (figure 2-G).

• Using a 11/16" wrench or 17 mm wrench, unscrew bolt and nut

(figure 2-H).

• Adjust to the needed height and put back in place the bolt and nut.

• Be sure to tight the bolt and nut firmly before to put back in place the

rear shroud and the seat.

Figure2‐F

Figure2‐G

Figure2‐E

Figure2‐H

Bolt and

nut

Lever

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3.1.3 SEAT DEPTH ADJUSTMENT

• Pull up the front, right handle (lever), below the seat (figure 3).

• Keep the handle upwards and slide the seat forward or backward.

• Release the handle to lock the seat at the needed position.

3.1.4 SEAT ROTATION

• Pull upwards the seat rotation lever under the seat on the right side

(figure 4).

• Keep the lever upwards and rotate the seat. This mechanism allow the

seat to rotate 360° and lock by increment of 45° only by releasing the

lever.

Figure3:Seatdepthadjustment.

Figure4:Seatrotation.

Lever

14

3.2 ADJUSTABLE ARMRESTS

3.2.1 AJDUSTABLE ARMRESTS HEIGHT

• The armrest height can be adjusted using a 5mm Allen key, unscrew

the two screw shown at (figure 5-A).

• Adjust the armrest at the needed height, 1" or 2 ¾" higher (with

extension, use a ½" wrench)_ (figure 5-B).

3.2.2 AJDUSTABLE ARMRESTS WIDTH

• Loosen adjustment knob behind the backrest (figure 6).

• Adjust by sliding the armrest at the needed position.

• Tighten the adjustment knob to lock the new position.

Figure5‐A

Figure6:Armrestwidthadjustment.

5 mm

Allen key

1/2"

wrench

Figure5‐B

Adjustment

knob

Adjustment

knob

15

3.3 ADJUSTABLE BACKREST ANGLE

3.3.1 CHANGER L’ANGLE DU DOSSIER

• To change the backrest angle, pull upwards the adjustment lever located on the

side of the seat and adjust the seat to the needed angle (figure 7).

The adjustments of your scooter must be made by a health

care professionals. Inadequate adjustments can cause

wounds and/or damage to the user, the caregiver, the scooter

or the environment.

The LUNAR 4 do not have this mechanism, to recline the

backrest.

Figure7:Backrestangleadjustment.

Adjustment

lever

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4 CONTROL PANEL

4.1 CONTROL DESCRIPTIONS

(See; Figures 8-A, B, C and D next pages)

1. Batteries Indicator :

This provides you an indication of the battery charge level.

2. Horn Button :

Press the horn symbol to signal other user you are there.

3. Speed potentiometer (speed adjustment knob):

This potentiometer is use to decrease or increase the speed of the scooter.

4. Accelerator lever :

This will cause movement of the scooter;

The right lever operates forward movement, the left lever

operates backward movement. These levers also control the

speed rates proportional to the amount of pressure applied.

Levers will come back to neutral position when released.

NOTE : Accelerator lever can be programmed for left hand use. (A left handed

user will be able to go forward, just by pulling the left side accelerator lever).

5. Right flashing signal light :

Press the symbol to activate right flashing light if you want to turn right.

6. Hazard and Directional Indicators :

Press the symbol to use the indicator or Hazard Warning Lights.

7. Left flashing signal light :

Press the symbol to activate left flashing light if you want to turn left.

8. HI / LO Speed Switch :

Use this switch to increase or decrease the speed. (HYPER 4 only)

9. Headlight Switch :

Press the symbol to turn on or off the headlight. A light indicator will show

you if lights are on or off.

NOTE : (point 4; accelerator lever) Do not force excessively

on the scooter driving lever. The scooter will not go faster

even if you pull stronger on this lever and there is risk of

damage some parts of the scooter.

17

Figure 8-A Control panel_LUNAR 4

Control panel_STAR 3 / 4 and 4S

Figure 8-B

3

2

1

4

9

1

3

9

6

7

4

2

5

18

Figure 8-C Control panel_HYPER 4

Figure 8-D

1

2

5

3

4

7

2

6 9

8

(HYPER 4 only)

19

5 HOW TO USE

5.1 OPERATING INSTRUCTIONS

5.1.1 STARTING YOUR SCOOTER

Make sure you are properly seated and that the Speed Adjusting Knob (potentiometer)

is turned fully counterclockwise.

Insert key (audio plug ¼") into socket, on tiller. Push the Accelerator Lever as

described earlier. You will slowly accelerate.

Release the lever and you will slowly stop. Practice these two basics functions until you

get used to them.

5.1.2 TO PUSH THE SCOOTER MANUALLY

To push the scooter manually. Pull up the brake lever (figure 9) behind the scooter.

Take off the key from the socket and push the scooter slowly.

Do not force excessively on the scooter driving lever. The

scooter will not go faster even if you pull stronger on this

lever and there is risk of damage some parts of the scooter.

Figure 9 : Topushyourscootermanually,pullupwardsthebrakelever.

Brake lever

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5.1.3 ANCHOR FOR PARATRANSIT SERVICE

Scooters have 4 anchors points. (2) at the front of the scooter and (2) at the back of the

scooter, as shown below.

NEVER pull a load with your scooter. This can cause wounds

and/or damage to the user, the caregiver, the scooter or the

environment.

Do not operate your SCOOTER near stairs, steps, curbs or

terraces where you might accidentally drop a wheel off the

edge of a step.

HYPER 4: Anchor points on

the front bumper.

FRONT ANCHOR

REAR ANCHOR

FRONT ANCHOR

STAR 4 and 4S: Anchor points

on the front bumper.

LUNAR 4: Anchor

points on the front

frame structure.

LUNAR 4 and STAR 4S: Anchor points

directly on the rear frame.

HYPER 4: Anchor points directly on the

rear frame.

FRONT ANCHOR

STAR 3: Anchor points

fixed under the front

shroud on both side.

REAR ANCHOR

STAR 3 and STAR 4: Anchor points

directly on the rear frame.

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