Dell Inspiron 13z N311z Owner's manual

Dell Inspiron 13z-N311z

Owner’s Manual

Regulatory Model: P17S001

Regulatory Type:P17S

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loess of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc; Intel®

and SpeedStep™ are trademarks or registered trademarks of Intel Corporation in the U.S. and other

countries; Microsoft® and the Windows start button logo are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Regulatory model: P17S001

Regulatory type: P17S

2011-07 Rev. A00

Contents 3

Contents

1 Before You Begin. . . . . . . . . . . . . . . . . . . . 9

Recommended Tools. . . . . . . . . . . . . . . . . . . . 9

Turning Off Your Computer

. . . . . . . . . . . . . . . . . 9

Before Working Inside Your Computer . . . . . . . . . 10

2Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Removing the Battery . . . . . . . . . . . . . . . . . . 13

Replacing the Battery

. . . . . . . . . . . . . . . . . . 14

3 Module Cover . . . . . . . . . . . . . . . . . . . . . 15

Removing the Module Cover. . . . . . . . . . . . . . . 15

Replacing the Module Cover . . . . . . . . . . . . . . 16

4 Memory Module(s) . . . . . . . . . . . . . . . . . 17

Upgrading System Memory . . . . . . . . . . . . . . . 17

Removing the Memory Module(s)

. . . . . . . . . . . . 17

Replacing the Memory Module(s)

. . . . . . . . . . . . 18

4 Contents

5 Hard-Drive Assembly . . . . . . . . . . . . . . . 21

Removing the Hard-Drive Assembly. . . . . . . . . . . 21

Replacing the Hard-Drive Assembly

. . . . . . . . . . 23

6 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the Keyboard . . . . . . . . . . . . . . . . . 25

Replacing the Keyboard

. . . . . . . . . . . . . . . . . 27

7 Palm-Rest Assembly . . . . . . . . . . . . . . . 29

Removing the Palm-Rest Assembly . . . . . . . . . . . 29

Replacing the Palm-Rest Assembly . . . . . . . . . . . 32

8 Wireless Mini-Card . . . . . . . . . . . . . . . . 35

Removing the Mini-Card . . . . . . . . . . . . . . . . . 35

Replacing the Mini-Card

. . . . . . . . . . . . . . . . . 36

9 Display . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . 39

Removing the Hinge Cover

. . . . . . . . . . . . . 39

Replacing the Hinge Cover

. . . . . . . . . . . . . 41

Display Assembly

. . . . . . . . . . . . . . . . . . . . 42

Removing the Display Assembly

. . . . . . . . . . 42

Replacing the Display Assembly

. . . . . . . . . . 44

Contents 5

Display Bezel . . . . . . . . . . . . . . . . . . . . . . 44

Removing the Display Bezel

. . . . . . . . . . . . 44

Replacing the Display Bezel . . . . . . . . . . . . 45

Display Panel . . . . . . . . . . . . . . . . . . . . . . 45

Removing the Display Panel

. . . . . . . . . . . . 45

Replacing the Display Panel . . . . . . . . . . . . 47

Display Brackets. . . . . . . . . . . . . . . . . . . . . 48

Removing the Display Brackets

. . . . . . . . . . 48

Replacing the Display Brackets . . . . . . . . . . 49

10 Camera Module . . . . . . . . . . . . . . . . . . . . 51

Removing the Camera Module . . . . . . . . . . . . . 51

Replacing the Camera Module

. . . . . . . . . . . . . 52

11 Coin-Cell Battery . . . . . . . . . . . . . . . . . . . 53

Removing the Coin-Cell Battery . . . . . . . . . . . . . 53

Replacing the Coin-Cell Battery

. . . . . . . . . . . . . 54

12 Thermal Fan . . . . . . . . . . . . . . . . . . . . . . . 55

Removing the Thermal Fan . . . . . . . . . . . . . . . 55

Replacing the Thermal Fan

. . . . . . . . . . . . . . . 56

13 System Board . . . . . . . . . . . . . . . . . . . . . 59

Removing the System Board . . . . . . . . . . . . . . . 59

6 Contents

Replacing the System Board . . . . . . . . . . . . . . . 60

Entering the Service Tag in the BIOS

. . . . . . . . . . 62

14 Heat-Sink Assembly. . . . . . . . . . . . . . . . 63

Removing the Heat-Sink Assembly . . . . . . . . . . . 63

Replacing the Heat-Sink Assembly . . . . . . . . . . . 64

15 HDMI Board . . . . . . . . . . . . . . . . . . . . . . 67

Removing the HDMI Board. . . . . . . . . . . . . . . . 67

Replacing the HDMI Board

. . . . . . . . . . . . . . . 68

16 I/O Board . . . . . . . . . . . . . . . . . . . . . . . . 71

Removing the I/O Card . . . . . . . . . . . . . . . . . . 71

Replacing the I/O Card

. . . . . . . . . . . . . . . . . . 72

17 Speakers . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing the Speakers . . . . . . . . . . . . . . . . . 75

Replacing the Speakers

. . . . . . . . . . . . . . . . . 76

18 DC-in Cable . . . . . . . . . . . . . . . . . . . . . . 79

Removing the DC-in Cable . . . . . . . . . . . . . . . . 79

Replacing the DC-in Cable

. . . . . . . . . . . . . . . . 80

Contents 7

19 System Setup . . . . . . . . . . . . . . . . . . . . . . 83

Entering System Setup . . . . . . . . . . . . . . . . . . 83

System Setup Options

. . . . . . . . . . . . . . . . . . 84

Boot Sequence. . . . . . . . . . . . . . . . . . . . . . 87

Boot Options

. . . . . . . . . . . . . . . . . . . . 87

Changing Boot Sequence for the Current Boot . . 88

Changing Boot Sequence for Future Boots

. . . . 88

20 Flashing the BIOS . . . . . . . . . . . . . . . . . . 91

8 Contents

Before You Begin 9

1

Before You Begin

This manual provides

instructions

for removing and installing components in

your computer. Unless otherwise noted, each procedure assumes that the

following conditions exist:

• You have performed the steps in "Turning Off Your Computer" on page 9

and "Before Working Inside Your Computer" on page 10.

• You have read the safety information that shipped with your computer

.

• A component can be replaced or—if purchased separately—installed by

performing the removal procedure in the reverse order.

Recommended Tools

The procedures in this document may require the following tools:

•Phillips screwdriver

• Small flat-blade screwdriver

•Plastic scribe

• BIOS executable update program available at

support.dell.com

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open

programs before you turn off your computer.

1

Save and close all open files and exit all open programs.

2

Click

Start

and then click

Shut Down

. The computer turns off after

the operating system shutdown process is complete.

3

Ensure that the computer is turned off. If your computer did not

automatically turn off when you shut down the operating system, press

and hold the power button until the computer turns off.

10 Before You Begin

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from

potential damage and to help to ensure your own personal safety.

WARNING: Before working inside your computer, read the safety information

that shipped with your computer. For additional safety best practices information,

see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

CAUTION: Only a certified service technician should perform repairs on your

computer. Damage due to servicing that is not authorized by Dell is not covered by

your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal surface (such as a

connector on your computer).

CAUTION: Handle components and cards with care. Do not touch the components

or contacts on a card. Hold a card by its edges or by its metal mounting bracket.

Hold a component by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,

not on the cable itself. Some cables have connectors with locking tabs; if you are

disconnecting this type of cable, press in on the locking tabs before you

disconnect the cable. As you pull connectors apart, keep them evenly aligned to

avoid bending any connector pins. Also, before you connect a cable, ensure that

both connectors are correctly oriented and aligned.

CAUTION: To avoid damaging the computer, perform the following steps before

you begin working inside the computer.

1

Ensure that the work surface is flat and clean to prevent the computer

cover from being scratched.

2

Turn off your computer and all attached devices. See "Turning Off Your

Computer" on page 9.

CAUTION: To disconnect a network cable, first unplug the cable from your

computer and then unplug the cable from the network device.

3

Disconnect all telephone or network cables from the computer.

4

Press and eject any installed cards from the 8-in-1 Media Card Reader.

5

Disconnect your computer and all attached devices from their electrical

outlets.

6

Disconnect all attached devices from your computer.

Before You Begin 11

CAUTION: To help prevent damage to the system board, remove the main battery

(see "Removing the Battery" on page 13) before working inside the computer.

7

Remove the battery. See "Removing the Battery" on page 13.

8

Turn the computer top-side up, open the computer, and press the power

button to ground the system board.

12 Before You Begin

Battery 13

2

Battery

WARNING: Before working inside your computer, read the safety information

that shipped with your computer. For additional safety best practices information,

see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

CAUTION: Only a certified service technician should perform repairs on your

computer. Damage due to servicing that is not authorized by Dell is not covered by

your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal surface (such as a

connector on your computer).

CAUTION: To avoid damage to the computer, use only the battery designed for

this particular Dell computer. Do not use batteries designed for other Dell

computers.

Removing the Battery

1

Follow the instructions in "Before You Begin" on page 9.

2

Turn off the computer and turn it over.

3

Slide both the battery release latches to the unlock position. The battery

pops out of the battery bay.

4

Lift the battery out of the battery bay.

After the battery is removed, the left battery latch must be in the locked

position.

14 Battery

Replacing the Battery

1

Follow the instructions in "Before You Begin" on page 9.

2

Place the battery in the battery bay and press down until it clicks into

place.

3

Ensure that the two battery release latches are in locked position.

1 battery 2 battery release latches (2)

2

1

Module Cover 15

3

Module Cover

WARNING: Before working inside your computer, read the safety information

that shipped with your computer. For additional safety best practices information,

see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

CAUTION: Only a certified service technician should perform repairs on your

computer. Damage due to servicing that is not authorized by Dell is not covered by

your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal surface (such as a

connector on your computer).

Removing the Module Cover

1

Follow the instructions in "Before You Begin" on page 9.

2

Remove the battery. See "Removing the Battery" on page 13.

3

Loosen the captive screw that secures the module cover to the computer

base.

4

Lift the module cover off the computer base.

16 Module Cover

Replacing the Module Cover

1

Follow the instructions in "Before You Begin" on page 9.

2

Align the tabs on the module cover into the slots on the computer base

and gently snap the module cover into place.

3

Tighten the captive screw that secures the module cover to the computer

base.

4

Replace the battery. See "Replacing the Battery" on page 14.

1 screw 2 module cover

1

2

Memory 17

4

Memory Module(s)

WARNING: Before working inside your computer, read the safety information

that shipped with your computer. For additional safety best practices information,

see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

CAUTION: Only a certified service technician should perform repairs on your

computer. Damage due to servicing that is not authorized by Dell is not covered by

your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist

grounding strap or by periodically touching an unpainted metal surface (such as a

connector on your computer).

CAUTION: To help prevent damage to the system board, remove the main battery

(see "Removing the Battery" on page 13) before working inside the computer.

Upgrading System Memory

Your computer has two user-accessible SODIMM sockets, labeled DIMM A

and DIMM B, that can be accessed from the bottom of the computer.

You can increase your computer memory by installing memory modules on

the system board. For information on the memory supported by your

computer, see the Comprehensive Specifications for your computer model at

support.dell.com/manuals.

NOTE: Memory modules purchased from Dell are covered under your

computer warranty.

Removing the Memory Module(s)

1

Follow the instructions in "Before You Begin" on page 9.

2

Remove the battery. See "Removing the Battery" on page 13.

3

Remove the module cover. See "Removing the Module Cover" on page 15.

CAUTION: To prevent damage to the memory module connector, do not use tools

to spread the memory module securing clips.

4

Use your fingertips to carefully spread apart the securing clips on each end

of the memory module connector until the memory module pops up.

18 Memory

5

Remove the memory module from the memory-module connector.

Replacing the Memory Module(s)

CAUTION: If you need to install memory modules in two connectors, install a

memory module in the connector labeled

DIMM A

before you install a memory

module in the connector labeled

DIMM B

.

1

Follow the instructions in "Before You Begin" on page 9.

2

Align the notch on the memory module with the tab in the memory

module connector.

3

Slide the memory module firmly into the memory-module connector at a

45-degree angle, and press the memory module down on both sides until it

clicks into place. If you do not hear the click, remove the memory module

and reinstall it.

1 memory-module connector 2 securing clips (2)

3 memory module

1

2

3

Memory 19

NOTE: If the memory module is not installed properly, the computer may not boot.

4

Replace the module cover. See "Replacing the Module Cover" on page 16.

5

Replace the battery as per the instructions in "Replacing the Battery" on

page 14 or connect the AC adapter to your computer and an electrical

outlet.

6

Turn on the computer.

As the computer boots, it detects the memory module(s) and automatically

updates the system configuration information.

To confirm the amount of memory installed in the computer:

Click Start Control PanelSystem and Security System.

1 tab 2 notch

1

2

20 Memory

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Dell Inspiron 13z N311z Owner's manual

Dell Inspiron 13z N311z Owner's manual

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