INSTALLATION AND OPERATION INSTRUCTIONS FOR
2939-TRU-VIEW-XL
INSTALLER: LEAVE OWNER’S MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN OWNER’S MANUAL FOR FUTURE REFERENCE.
SAFETY INFORMATION
WARNING
For your safety, always comply with all
warnings and safety instructions
contained in this manual to prevent
personal injury or property damage.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this appliance.
2
IMPORTANT INSTRUCTIONS ............................................................................................................................. 3
UNPACKING AND TESTING APPLIANCE ........................................................................................................ 4
GROUNDING APPLIANCE ................................................................................................................................... 4
CHOOSING FIREPLACE LOCATION .................................................................................................................. 4
2939-TRU-VIEW-XL .............................................................................................................................................. 5
INSTALLATION WALL-MOUNT ......................................................................................................................... 7
INSTALLATION BUILT-IN ................................................................................................................................... 8
INSTALLATION OUTDOOR ............................................................................................................................... 10
HARD- WIRE INSTALLATION .......................................................................................................................... 11
MEDIA OPTIONS ................................................................................................................................................. 12
OPERATION ......................................................................................................................................................... 13
MANUAL OPERATION ....................................................................................................................................... 13
AUTO MODE ........................................................................................................................................................ 13
REMOTE CONTROL OPERATION .................................................................................................................... 14
INSTALLING WALL THERMOSTAT ................................................................................................................ 15
REPLACEMENT PARTS ...................................................................................................................................... 16
WIRING DIAGRAM ............................................................................................................................................. 17
EXPLODED VIEW ................................................................................................................................................ 18
TROUBLESHOOTING ......................................................................................................................................... 19
SERVICE HISTORY ............................................................................................................................................. 20
WARRANTY ......................................................................................................................................................... 21
Table of Contents
Please read and carefully follow all of the instruction found in this manual. Please pay special
attention to the safety instructions provided in this manual. The instructions included here will
assure that you have many years of dependable and enjoyable service from your Amantii product.
3
IMPORTANT INSTRUCTIONS
1.
Do not operate appliance before reading and understanding operating instructions. Failure to
operate appliance according to operating instructions could cause fire or injury.
2.
Keep combustible materials such as furniture, pillows, bedding, clothing, curtains and paper at
least 3 ft from the front, sides and rear of the heater.
3.
Always unplug heater when not in use.
4.
Do not operate the fireplace if it has a damaged cord or plug, after it has malfunctioned, or if the
unit has been dropped or damaged in any way.
5.
Never place the heater where it may fall into a bathtub or other water container.
6.
Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange
cord away from traffic area and where it will not be tripped over.
7.
To disconnect the heater, turn the controls to "OFF" before removing the plug from the outlet.
8.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may
cause an electric shock, fire or damage to the heater.
9.
To prevent a possible fire, do not block air intakes.
10.
A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint
or flammable liquids are used or stored.
11.
Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or
relocatable power tap (outlet/power strip).
12.
Always use properly grounded fused and polarized outlets.
13.
Always use ground fault protection where it is required by electrical codes.
14.
Always disconnect the power before performing any cleaning, maintenance or relocation of the
heater.
15.
To prevent a possible fire, do not burn wood or other materials in this heater.
16.
To prevent electric shock or fire, always use a certified electrician, should new circuits or
outlets be required.
17.
When transporting or storing the heater, keep it in a dry place, free from excessive vibration.
18.
This appliance should not be modified under any circumstances.
19.
Keep the packaging material out of reach of children and dispose of the material in a safe
manner. As with all plastic bags, these are not toys and should be kept away from children and
infants.
20.
Do not use this heater in small rooms when they are occupied by persons not capable of leaving
the room on their own, unless constant supervision is provided.
21.
If the glass is damaged, do not use the heater in order to avoid a hazard.
22.
Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical
barrier is recommended if there are at risk individuals in the house.
23.
CAUTION Some parts of this product can become very hot and cause burns. Particular attention
has to be given where children and vulnerable people are present.
4
UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 120 Volt grounded outlet.
Test all aspects of its operation (manual switches, remote and heater) to make sure all
components operate correctly.
As with most electronic devices, your electric fireplace has been designed to operate at
temperatures between 5 ℃ (41℉) and 35℃ (95℉). During the cold winter months, allow the
fireplace to reach room temperature before turning it on.
NOTE: There may be trace of odor during the first few minutes of initial use. This is
harmless, normal and will never occur again.
GROUNDING APPLIANCE
This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as
shown in (C) is available for connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if
a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
CHOOSING A LOCATION FOR THE FIREPLACE
Plan where to place and frame the fireplace. Before installation consider the following:
1.
The location of the fireplace must allow for wall and ceiling clearances.
2.
Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors.
3.
A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available at the
location. A dedicated branch circuit should be provided to avoid circuit breakers to trip or
fuses to blow.
55
2939-TRU-VIEW-XL
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: This appliance must be
electrically wired and grounded in
accordance with local codes. In the
absence of local codes, use the
current CSA C22.1 Canadian Electrical
Code in Canada or the ANSI/NFPA 70
National Electrical Code in the United
States.
Description
ELECTRIC FIREPLACE
Voltage 120V AC 60Hz
Watts
NO HEATER
MOTOR HEATER 19W
Appliance Width 29 1/2"
Appliance Height 39 1/4"
Appliance Depth 11 3/4"
Gross Weight 92.6 lbs
Plug Location Left side
Cord Length
Rough Wall Opening Size
39
1
4
“
4
3
4
“
26
3
8
“
29
1
2
“
11
3
4
“
29“
11
3
4
“
3
7
8
“
BTU
4800
1500W Max
22W
70 7/8"
30" x 39 3/4
Dimension in Imperial System
996mm
120mm
670mm
750mm
300mm
735.2mm
300mm
100mm
Dimension in Metric System
6
Description
ELECTRIC FIREPLACE
Voltage 120V AC 60Hz
Watts
NO HEATER
MOTOR HEATER 19W
Appliance Width 75 cm
Appliance Height 99.6 cm
Appliance Depth 30 cm
Gross Weight 42 kgs
Plug Location Left side
Cord Length
Rough Wall Opening Size
BTU
4800
1500W Max
22W
180 cm
76.27 x 100.87 cm
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: This appliance must be
electrically wired and grounded in
accordance with local codes. In the
absence of local codes, use the
current CSA C22.1 Canadian Electrical
Code in Canada or the ANSI/NFPA 70
National Electrical Code in the United
States.
2939-TRU-VIEW-XL
7
INSTALLATION WALL-MOUNT
NOTE: Due to variables in installation location and materials, it is highly recommended that
you consult your local builder before you install this appliance.
1.
Select a location that is not prone to
moisture and is located at least 0.91 m
or 3 feet away from combustible
materials such as curtains or drapes,
furniture, bedding, paper, etc.
2.
Select a suitable position in which to mount
the heater horizontally – use a spirit level to
achieve this (Fig. 1).
Fig. 2
3. Check the wall to ensure there is no
wiring, pipe wires etc. in the area to be
drilled. Drill 8 or more pilot holes (8m m
diameter & 40mm depth) using a
suitable sized drill and put the wall plugs
into the holes.
4. Take out the hanger from the fireplace
by unscrewing the screw (Fig.2).
5. Fix the hanger to the wall. Referring to Fig.
3.
6. To secure the fireplace, use screw fix
fireplace to wall (Fig. 4).
Warning!
Be sure that the bolts have been fixed
firmly enough to support the weight of
the unit.
Min. 5cm
(2 in)
Min. 5cm
2in
Min. 5cm
(2 in)
Min. 5cm
( 2 in)
Fig.3
Fig. 4
Fig. 1
8
INSTALLATION BUILT-IN
1. Carefully remove the appliance from the box. Prior to installation, test to make sure the
fireplace operates properly.
2. Get the bracket and framing from the parts kit, and screw them to the fireplace as shows
below.
bracket
framing
bracket
framing
bracket
framing
9
3. Use the brackets you used in Step 2 to fix the completed mantel to the fireplace.
4. After checking that the fireplace operates properly, you may now decorate the surrounding
area with a finish of your choice.
10
INSTALLATION OUTDOOR
The overhang (A) must extend at least 1/2 the roof-line height (B). Height is measured from the base of the
fireplace.
For example: if the roof-line (B) is 8' above the base of the fireplace, the overhang (A) must be at least 4'.
2939-TRU-VIEW-XL electric fireplaces are suitable for installation in outdoor areas protected from
direct water impingement. In addition to maintaining the listed mantel and combustibles clearances,
a rain protection overhang factor of 1/2 shall be constructed to the front and to each side of the
installed appliance. See illustration below. All wiring connections to line power shall be in
accordance with local building code requirements.
NOTE: The 2939-TRU-VIEW-XL Wall Mount Unit is approved for outdoor use.
HARD- WIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a qualified
should service and repair
this electric appliance.
If it is necessary to hard wire this appliance,
If hard-
wired, do so in accordance with local codes.
CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or
ELECTRICAL CODE in the United States.
1.
Remove the cover plate from the left side of the appliance by removing the two screws, as
shown below.
Unscrew and remove power
2.
Attach
the wiring to the junction block. Please
neutral wire into "N" and the ground wire into
3.
Replace the steel plate
and screws
11
Turn off the appliance completely and let cool before servicing. Only a qualified
this electric appliance.
If it is necessary to hard wire this appliance,
consult a qualified electrician.
wired, do so in accordance with local codes.
In the
absence of local codes, use the current
CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or
the current ANSI/NFPA 70 NATIONAL
ELECTRICAL CODE in the United States.
Remove the cover plate from the left side of the appliance by removing the two screws, as
Unscrew and remove power
cord.
the wiring to the junction block. Please
make
sure the live wire goes into the "L", the
neutral wire into "N" and the ground wire into
"G".
and screws
.
Turn off the appliance completely and let cool before servicing. Only a qualified
technician
absence of local codes, use the current
the current ANSI/NFPA 70 NATIONAL
Remove the cover plate from the left side of the appliance by removing the two screws, as
sure the live wire goes into the "L", the
12
MEDIA OPTIONS
MEDIA INSTALLATION
STEP 1: Unplug the unit and make sure
controls are switched off.
STEP 2: Unscrew 2 adjustable screws that
securing the front glass panel. (Always secure
the front glass before unscrewing the securing
screws, removal of the adjustable screws may
cause the front glass to fall out suddenly)
STEP 3: Remove the front glass panel to
decorate your fireplace. Pour the decorative
media into the tray. Feel free to use any
combination of fire glass media that you find
most appealing.
STEP 4: After finishing decoration, re-install
the front glass panel using the adjustable
screws removed in step 2.
adjustable screws
10-PIECE BIRCH LOG SET
SMOKE GLASS
VERMICULITE
Your fireplace ships with a 10 piece Birch Log
Set, two (2) bags of Smoke Glass, one (1) bag
of Black Vermiculite and one (1) bag of White
Vermiculite.
OPERATION
The fireplace can be operated
by the switches located on the left front of the fireplace unit or by
remote control (included).
MANUAL OPERATION
1.
The main power ON/OFF switch in position
2.
When main power ON/OFF switch is
3.
Press the
button repeatedly to set the heater to desired
LED will glow which shows the current heater
a)
RED 1500W HEAT
OUTPUT
b)
BLUE 750W HEAT
OUTPUT
c)
PURPLE AUTO MODE
AUTO MODE
Under this mode the heater will automatically turn ON at high heat setting 1500W heat output wh
the room temperature drops below 22
25℃(72-77℉
) the heater output will switch to low heat setting
goes above 25℃(77℉
) the heater will be turned
will be PURPLE in colour under this
4.
Flame effect:
Press the button
will cycle through –Low-
Medium
5.
Mood light effect: Press the button
NOTE:
If operated at
the Low heat setting, the fireplace will not provide as much heat as in the High
setting, however,
the low setting will not r
circuit, do not plug the fireplace into a circuit that already has other appliances working
When the fireplace is not in use,
switch
SAFETY CUT-OFF
This appliance is fitted
with a safety
to blocked air vents). For safety reasons, the fireplace will
To
reset the appliance, disconnect the appliance from the main supply for
Reconnect the supply to the main and switch on the
13
by the switches located on the left front of the fireplace unit or by
The main power ON/OFF switch in position
O, the fireplace is OFF.
When main power ON/OFF switch is
at position I, the fireplace is ready to
button repeatedly to set the heater to desired
heat setting. The heater indicator
LED will glow which shows the current heater
settings.
OUTPUT
OUTPUT
Under this mode the heater will automatically turn ON at high heat setting 1500W heat output wh
the room temperature drops below 22
℃(72℉
). When the room temperature is between 22
) the heater output will switch to low heat setting
750W.
When the room temperature
) the heater will be turned
off
and the cycle will continu
will be PURPLE in colour under this
mode.
Press the button
marked
to adjust the flame brightness. The flame brightness
Medium
-High -OFF.
Mood light effect: Press the button
marked to change the mood light
colour.
the Low heat setting, the fireplace will not provide as much heat as in the High
the low setting will not r
equire as much electrical power.
To
circuit, do not plug the fireplace into a circuit that already has other appliances working
switch
off and unplug.
with a safety
cut-off which will operate if the firepl
ace overheats (eg. Due
to blocked air vents). For safety reasons, the fire
place will NOT
automatically
reset the appliance, disconnect the appliance from
the main supply for
Reconnect the supply to the main and switch on the
appliance.
by the switches located on the left front of the fi
replace unit or by
use.
heat setting. The heater indicator
Under this mode the heater will automatically turn ON at high heat setting 1500W heat output wh
en
). When the room temperature is between 22
-
When the room temperature
and the cycle will continu
e. The LED indicator
to adjust the flame brightness. The flame brightnes
s
colour.
the Low heat setting, the fireplace will not provide as much heat as in the High
To
avoid overloading the
circuit, do not plug the fireplace into a circuit that already has other appliances working
connected.
ace overheats (eg. Due
automatically
reset.
reset the appliance, disconnect the appliance from the main supply for
at least 10 minutes.
REMOTE CONTROL OPERATION
For remote to function make sure the heater is plugged in and main power switch located on the
bottom left hand side is at position I.
When operating the remote make sure you point the remote to the
sure each time you press the button the buzzer inside the unit will beep once. It takes some time for
the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two
seconds for correct operation.
Power on button: The power-
power button. This will turn off
all the functions and the fireplace will be in standby
DISPLAY ON/OFF button:
Switch
the last setting.
DISPLAY BLUE button
: Adjust
DISPLAY YELLOW button
: Adjust
tray.
DISPLAY ORANGE button
: Adjust
and tray.
MOOD LIGHT ON/OFF button
: Switch
ADJUST button: Switches
the color of the mood light.
FLASH button
: Switches the mood light into flash mode
HEATER ON/OFF button:
Turns
HIGH button
: Press the high button to switch the heater to high heat setting 1500W.
LOW button
: Press the low button to switch the heater to low heat setting
TEMP button
: Press the TEMP
the heater will operate as explained
14
REMOTE CONTROL OPERATION
For remote to function make sure the heater is plugged in and main power switch located on the
bottom left hand side is at position I.
When operating the remote make sure you point the r
emote to the center
of the fireplace and make
sure each time you press the button the buzzer inside the unit will beep once. It takes some time for
the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two
-
on button at top left corner of the remote is the main ON/OFF
all the functions and the fireplace will be in standby
Switch
es the fireplace flame and tray li
ght O
: Adjust
s the blue color and
brightness of flame and tray.
: Adjust
s the yellow color and
brightness of flame and
: Adjust
s the orange color and
brightness of flame
: Switch
es the mood light On and Off..
the color of the mood light.
: Switches the mood light into flash mode
. T
his cycles through all mood
Turns
the heater On and Off. It
will store the last
: Press the high button to switch the heater to high heat setting 1500W.
: Press the low button to switch the heater to low heat setting
: Press the TEMP
button to switch the heater to AUTO mode. Under this mode
the heater will operate as explained
in the manual operation.
For remote to function make sure the heater is plugged in and main power switch located on the
of the fireplace and make
sure each time you press the button the buzzer inside the unit will beep once. It takes some time for
the receiver to respond to the transmitter. Do not PRESS the buttons more than once within two
on button at top left corner of the remote is the m
ain ON/OFF
all the functions and the fireplace will be in stan
dby mode.
ght O
n and Off. It will store
brightness of flame and tray.
brightness of flame and
brightness of flame
his cycles through all mood
light colors.
will store the last
setting.
: Press the high button to switch the heater to high heat setting 1500W.
: Press the low button to switch the heater to low heat setting
750W.
button to switch the heater to AUTO mode. Under thi
s mode
15
INSTALLING WALL THERMOSTAT
WALL THERMOSTAT WIRING DIAGRAMS
Wire the wall thermostat prior to installing the fireplace.
WALL THERMOSTAT WIRING (24 VAC)
Install Wall Thermostat per instructions provided with kit and per the following information:
1.
Turn off circuit breaker.
2.
Remove cover plate located on the left side of appliance.
3.
Pull the wire out and cut the inside thermostat. Connect the wires to the wall thermostat as
shown below. Follow instructions provided with wall switch kit.
16
REPLACEMENT PARTS
This list contains replacement parts
NO.
PART NUMBER
DESCRIPTION
QTY.
1
10701373 FRONT CLEAR GLASS (MIDDLE)
1
2
10201505
ADJUSTABLE SCREW
2
3
3123010 FIXER FOR FRONT GLASS PANEL
1
4
10701374
SIDE GLASS PANEL
2
5
10702242 VISUAL GLASS
1
6
10702243
BOTTOM GLASS
1
7
602082
BLOWER AND HEATER ASSEMBLY
1
8
601036
CONTROL PANEL
1
9
10104002
SWITCH
1
11
601097B
CIRCUIT BOARD
1
12
301506
REMOTE RECEIVER
1
13
10101225
FLAME MOTOR
1
14
3214505 FLICKER ASSEMBLY
1
15
601136B
LED STRIP
1
15
601141B
LED STRIP
1
16
10105063
REMOTE CONTROL
1
17
10125025
TOP LIGHT
1
*Remote control and top light are not shown in the exploded view.
EXPLODED VIEW
17
Wiring Diagram
18
19
TROUBLE SHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Dim or no flame Flame LED’s are burnt out. Inspect the LED’s and replace them if
necessary.
Back black cloth is falling off
and rolled up in the flicker.
Change a flicker and back black cloth.
Ember bed is not
glowing or dimming
Ember LED’s are burnt out Inspect the ember bed LED’s and
replace them if necessary.
Appliance turns off and
will not turn on
Appliance has overheated, and
safety device has caused the
thermal switch to disconnect.
Turn off the main switch, allow
appliance to cool for 10 minutes,
turn back on.
House
tripped.
circuit breaker has
Reset house circuit breaker.
Appliance’s fuse has blown. Replace the fuse.
Appliance will not come
on when switch is
flipped to ON
Appliance is not plugged into an
electrical outlet.
Check plug and plug in.
Appliance has overheated and
safety device has caused the
thermal switch to disconnect.
Turn off the main switch, allow
appliance to cool for 10 minutes, turn
back on.
Circuit board is burnt out. Inspect the circuit board and replace
it if necessary.
No warm air coming out
of appliance
Heater is burnt out. Inspect the burner and heater
assembly and replace it if necessary.
Flame sputters Flame motor is defective. Call a qualified service technician and
replace flame motor.
Remote Control does
not work.
Low batteries.
Unit switch in “O” position.
Replace AAA batteries in remote
control.
Turn the switch in “I” position.
Flame is fixed. Wiring may be loose or the
flame motor may be defective.
20
SERVICE HISTORY
This heater must be serviced annually depending on usage.
Date Dealer
Name
Service technician
Name
Service Performed Special Concerns
NOTES:
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