Swann SwannCloud User manual

Brand: Swann

Model: SwannCloud

Type: User manual

SwannCloud

INSTRUCTION MANUAL

Contents

Introduction

Contents 2

Important Information 3

Hardware

Getting to know your Camera 4

Connecting the Camera 7

Network LAN Connection (optional) 8

Installing the Mounting Bracket 9

Connect the Camera to your HDTV 10

Alarm I/O Block 11

Software

The SwannCloud Mobile App 12

Setting up your Handset or Tablet 13

Camera Settings 19

Using SwannCloud 20

Viewing your Camera 21

Viewing Events 22

Which Event Type(s) should I be using? 24

Camera Settings: Sensitivity 25

Camera Settings: Person Size 26

Camera Settings: Motion Area 27

Camera Settings: Intrusion Direction 28

Camera Settings: Event Delay 29

Internet

The SwannCloud Web App 30

Using SwannCloud Web App 31

SwannCloud Web App: Viewing your Camera 32

SwannCloud Web App: Viewing Events 33

SwannCloud Web App: Event Settings 34

SwannCloud Web App: Video Settings 36

SwannCloud Web App: Camera Settings 38

Warranty

Warranty Information 39

Helpdesk / Technical Support 40

Important Information

FCC Verification: This equipment has been tested and found to comply

with the limits for Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures -

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

These devices comply with part 15 of the FCC Rules. Operation is sub-

ject to the following two conditions -

• These devices may not cause harmful interference

• These devices must accept any interference received, including in-

terference that may cause undesired operation

Important Note: All jurisdictions have specific laws and regulations

relating to the use of cameras. Before using any camera for any

purpose, it is the buyer’s responsibility to be aware of all applicable

laws and regulations that prohibit or limit the use of cameras and to

comply with the applicable laws and regulations.

FCC Regulation (for USA) - Prohibition against eavesdropping: Except

for the operations of law enforcement officers conducted under

lawful authority, no person shall use, either directly or indirectly,

a device operated pursuant to the provisions of this Part for the

purpose of overhearing or recording the private conversations of

others unless such use is authorized by all of the parties engaging in

the conversation.

Warning: Modifications not approved by the party responsible for

compliance could void user’s authority to operate the equipment.

Important Safety Instructions

• Make sure product is fixed correctly and stable if fastened in place

• Do not operate if wires and terminals are exposed

• Do not cover vents on the back of the device and allow adequate

space for ventilation

Default Password Information (Internet browser login only)

• To ensure your privacy, this device supports password protection

• The default, all-access username is admin, the default password is

12345. This is the camera’s password - not your account password

• To ensure your ongoing privacy, we strongly recommend setting a

password as soon as possible. Choose something that you’ll remem-

ber, but that others would be unlikely to guess

Getting to know your Camera

Congratulations on the purchase of your SwannCloud camera. This quick start guide will assist you on getting your camera up and running as soon as possible.

We recommend that you connect everything and give it a try before you do a permanent installation, to make sure nothing was damaged during shipping.

A) Light Sensor - Detects the amount of light available

and turns on the IR LEDs when necessary.

B) IR (Infrared) LEDs -

The camera will use these in

low-light conditions to generate a black and white

image, even in total darkness.

C) PIR (Passive infrared) Sensor - This is an electronic

sensor that measures infrared light radiating from

objects in its field of view.

Getting to know your Camera

A) Micro-SD Card Slot - This particular slot is reserved

for future updates when they are available.

B) Mini HDMI -

Connect a mini HDMI cable so you can

see the live view image on your HDTV.

C) WPS Button - When pressed and held for 3-5

seconds, allows for wirelessly connecting to a WPS

enabled router.

D) RJ45 (Ethernet) - For a wired connection, connect

this to a spare port on your router.

E) Alarm I/O Block -

For connecting external alarms

and sensors.

F) Wi-Fi Antenna - The included Wi-Fi antenna

connects here.

G) Audio Out - This feature has not been enabled but it

may in future updates.

H) Power Socket - Connect the power adapter here.

E G

A) Microphone - Allows the camera to hear nearby

sounds and stream them with the video.

B) Speaker -

The various alerts and alarms will be

heard from here.

C) Reset -

When pressed and held for more than

10 seconds when the power is disconnected and

reconnected, all settings will revert to the factory

defaults.

D) Bracket Mount -

The provided mounting bracket

connects here.

Getting to know your Camera

Connecting the Camera

1) First thing to do is to screw the provided Wi-

Fi antenna into the antenna socket located on

the camera. Use a clockwise motion to connect.

It is recommended to leave the antenna in a

vertical position for best reception.

2) Now connect the supplied power adapter to

the power input on the camera.

Network LAN Connection (optional)

Even though both models primarily connect to your home network wirelessly, they can also connect to your router using the supplied LAN cable. The main

advantage of a LAN connection is that you don’t get disconnections or dropouts as you would with a wireless connection.

Installing the Mounting Bracket

The provided mounting bracket connects to the bracket

mount located underneath the camera. You can use this to

mount the camera to a wall or ceiling.

Connect the Camera to your HDTV

Connect a mini HDMI cable (not supplied) to the mini HDMI

input on the camera and connect the other end to a spare HDMI

input on the TV.

HDMI IN 2

HDMI IN 1

Alarm I/O Block

The connection to the Alarm I/O input can be disconnected

from the camera, for easier connection of external alarms

and sensors. Note the markings on the camera for OUT,

GROUND and IN. Consult the documentation that is included

with your alarm for connection instructions.

The SwannCloud Mobile App

1. To download the SwannCloud app, scan one of the

QR codes or go to your relevant app store and type

in the following “SwannCloud” for Handsets and Tab-

lets. Follow the on-screen instructions for installation

and accept any license requirements that may appear.

2. After downloading and installing SwannCloud onto

your Handset or Tablet, locate the area that your mo-

bile device saves apps to then tap the icon to run.

Please follow the instructions for camera con-

nection (blue colour) first before downloading

the SwannCloud mobile app! You need to have the

camera connected and turned on before following

the instructions here.

With the free SwannCloud mobile app, you can turn

your Android or iOS mobile device into a monitor-

ing centre for your camera. With “SwannLink” Peer

to Peer technology, connecting your mobile device

to your camera is so easy - there’s no need to fiddle

around with complicated network configurations.

Make sure you have the camera next to you when

you start configuring the SwannCloud mobile app.

Android iOS

Setting up your Handset or Tablet

1 2

Tap “Create Account”

to create a new ac-

count.

Input your first name,

surname and email

address.

Input your email ad-

dress again to con-

firm.

Tap “Done/Next” to

hide the keyboard.

Tap “Create” to send

a temporary pass-

word to your email

address.

Setting up your Handset or Tablet

Check your email; you

should have received

your temporary pass-

word.

If you haven’t received

an email, check your

junk mail just in case

it is located there.

Input the temporary

password (which is

case sensitive).

Input a new password

and again to confirm.

Choose a password

that will be easy for

you to remember.

Tap “Done/Next” to

hide the keyboard.

Tap “Done” to contin-

ue.

Setting up your Handset or Tablet

5 6

You will see the “Wel-

come” screen as

shown on the left.

You are now ready to

pair the camera to

your account.

Make sure that your

mobile device is con-

nected to the same

Wi-Fi network that

your camera will be

connected to.

1. Tap the “Camera”

button.

2. Tap “+” to add your

camera.

Setting up your Handset or Tablet

Input your password

for the Wi-Fi network.

This might be located

on the bottom of your

Wi-Fi router. It is the

same password that

is used to connect

your mobile device to

your Wi-Fi network

Tap “Done/Next” to

hide the keyboard.

Tap “Continue”.

A QR code will appear,

this contains all the

settings for the Wi-Fi

network.

7 8

Select how you would

like to have the cam-

era connected.

If you select “Wire-

less” or “Both”, you

will be requested to

input the password

for your Wi-Fi net-

work.

If you select “Wired”,

you will be taken di-

rectly to the QR code

(step 9).

Tap “Continue”.

Setting up your Handset or Tablet

Hold your mobile de-

vice approximately

4” to 6” (100mm to

150mm) in front of

the lens so the cam-

era can scan the QR

code.

You may have to move

your mobile device

backwards and for-

wards to assist with

the scan.

When you hear two

quick beeps, tap

“Done” to finish.

It may take a short

while to register your

camera.

Wow, that was easy!

The default name will

be displayed next to

the live image. You

can change this later

to something more

suitable.

You are now ready

to change the vari-

ous camera settings

available.

Tap the camera that

is displayed.

Setting up your Handset or Tablet

You have now entered

“Live View”.

Tap the “Camera Set-

tings” button.

You have now entered

“Camera Settings”.

Please have a look

below for an explana-

tion on what the vari-

ous settings are used

for.

Camera Settings

When you’ve enabled one or more

event settings, the app will send

you an alert when an event has

occurred (see “Viewing Events -

page 22).

1. Tap this to give the camera a

suitable name.

2. Tap this to update your camera.

When you start the app, you will be

notified if an update is available.

3. Slide this to the ON position to

enable motion detection.

4. Slide this to the ON position to

enable intrusion detection.

5. Slide this to the ON position to

enable camera tampering.

6. Slide this to the ON position to

enable face detection.

7. Tap this to access an additional

menu to change settings for sen-

sitivity, to change the motion de-

tection area, and to set the intru-

sion direction.

8. Slide this to the ON position if

you are connecting an alarm to

the camera.

9. Slide this to the ON position if

you would like the app to alert you

if the camera is no longer being

detected.

10. Tap this to change video set-

tings for live view. Adjusting the

frame rate and bit rate may help

if you’re having problems when

viewing a live stream.

11. Tap this to adjust brightness,

contrast, sharpness and satura-

tion.

Using SwannCloud

1. SwannCloud will always display

the last two events that have oc-

curred on the home screen.

2. This displays how many events

have occurred in total and for the

day. Events occur whenever mo-

tion, an intrusion or facial detection

has occurred. It can also happen

if the camera has been tampered

with or if it is offline. Tap this to go

to events.

3. This displays the amount of

cameras that have been registered

to your account. It also displays if a

camera is offline. If the camera is

online, tap this to go to the camera

list. If the camera is offline, check

your settings and connection.

4. Tap this to go to the home screen.

5. Tap this to access the event

screen. Each event is recorded as

a single video file.

6. Tap this to access the camera

list. Tap a camera to view a live

stream.

7. Tap this to access your profile,

to log out of the app, to access the

user manual and to contact Swann

Help Desk.

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Swann SwannCloud User manual

Swann SwannCloud User manual

Swann SwannCloud User manual

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