Sprint Nextel IS User manual

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Availableapplicationsandservicesaresubjecttochangeatanytime.

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Table of Contents

GetStarted 1

BoxContents 1

SetUpYourPhone 1

ActivateYourPhone 2

SetUpVoicemail 3

SprintAccountInformationandHelp 4

SprintAccountPasswords 4

ManageYourAccount 4

SprintSupportServices 5

PhoneBasics 6

SonimXPSTRIKEISLayout 6

SonimXPSTRIKEISFrontLayout 6

SonimXPSTRIKEISBackLayout 7

SwitchingONYourPhone 7

SonimXPSTRIKEISHomeScreen 8

HomeScreenIndicators 8

ShortcutKeysintheHomeScreen 10

KeypadFunctions 11

MainMenuIcons 13

Battery 14

BatteryUsage 14

InsertingtheBattery 14

RemovingtheBattery 15

ChargingtheBattery 15

PhoneCalls 17

MakeandReceiveCalls 17

DialaLocalNumber 17

DialanInternationalNumber 17

DialaNumberviaContacts 17

DialaNumberviatheCallHistory 18

ReceiveorRejectaCall 18

CallHistory 18

CallHistoryOptions 19

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AnyKeyAnswer 19

AutoRedial 20

Auto-ServiceUpdate 20

DefaultInternationalPrefix 20

DataCalls 20

CallSummary 20

In-CallTimer 21

MessageResponse 21

Alerts 21

MissedCalls 21

MissedDirectConnectCalls 22

MissedDirectConnectAlerts 22

SprintDirectConnect 23

AboutSprintDirectConnect 23

BeforeMakingYourFirstDirectConnectCall 23

DirectConnectSettings 23

TurnON/OFFDirectConnect 23

PermissionsMethod 24

BlockedDCNumbers 24

AllowedDCNumbers 25

GroupCallOptions 25

HeadsetMode 26

OneTouchDirectConnectSetting 26

YourDirectConnectNumber 26

DialDirectConnectNumbers 27

SaveDirectConnectNumbers 27

MakeandReceiveaDirectConnect(DC)Call 28

MakeaDirectConnectCallbyEnteringaNumber 28

MakeaDirectConnectCallfromContacts 29

MakeaDirectConnectCallfromHistory 29

AnswerorRejectDirectConnectCalls 30

EndaDirectConnectCall 31

CallAlerts 31

SendCallAlerts 31

ReplytoCallAlerts 31

GroupConnect 32

MakeGroupConnectCalls 32

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MakeaGroupConnectCallfromHistory 33

MakeaGroupConnectCallWithoutSavingGroups 33

JoinorRejoinaGroupConnectCall 33

DirectConnectContactGroups 34

TeamDC 34

UpdateTeamDC 34

MakeaTeamDCCall 35

Opt-InTeamDC 35

ManageTeamDC 35

Contacts 36

AddNewContact 36

ViewContactDetails 36

SearchingContacts 36

SendingMessagestoContacts 36

SendingTextMessages 37

SendingMultimediaMessages 37

DialingaNumberfromContacts 37

EditContactDetails 38

DeleteContacts 38

SendingContactDetails 38

SendingContactDetailsbyTextMessage 39

SendingContactDetailsbyMMS 39

SendingContactDetailsbyBluetooth 40

SelectingMultipleContacts 40

ContactsSettings 40

Messaging 42

MessageSettings 42

TextMessageSettings 42

MultimediaMessageSettings 42

WritingMessages 43

TextMessages 43

MultimediaMessages 44

MessageFolders 44

Inbox 44

Outbox 45

SentMessages 46

Drafts 46

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DeletingMessages 47

AccessingVoicemail 47

EmergencyAlerts 47

EmergencyAlertsInbox 48

EmergencyAlertSettings 48

TextInputMode 48

Tools 49

DeviceSelfService 49

Alarm 49

Calendar 49

AccessingtheCalendar 49

EditEvents 50

Notes 51

To-doList 51

Calculator 52

Stopwatch 52

WorldClock 53

UnitConverter 53

Torch 54

UpdatePhone 54

UpdateProfile 54

MobileSync 54

MyFiles 55

MyStuff 58

ApplicationManager 58

RingbackTones 58

Games 58

Ringtones 58

ScreenSavers 58

Applications 59

Browser 60

BrowserOptions 60

BrowserSettings 61

Connectivity 63

SettingUpBluetoothConnectivity 63

ActivateBluetooth 63

DeactivateBluetooth 63

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ActiveBluetoothDevices 63

PairingBluetoothDevices 64

ConnectingaBluetoothHeadset 64

RenameaPairedDevice 65

DeleteaPairedDevice 65

ChangeYourPhone'sBluetoothName 65

SendingDataviaBluetooth 65

ReceivingDataviaBluetooth 66

ConnectingYourSonimXPSTRIKEIStoaComputer 66

microSDCard 66

InsertamicroSDCardintothePhone 67

AccessthemicroSDCard 67

PC-ToolsApplication 67

InstallingPC-Tools 67

UsingPC-ToolswithyourPhone 68

Maps 69

Entertainment 70

VoiceRecorder 70

MusicPlayer 70

Playlists 71

MyAccount 72

Shopping 73

Settings 74

Profiles 74

DisplaySettings 74

ToneSettings 75

DateandTime 75

Shortcuts 76

CallSettings 76

PhoneSettings 76

LanguageSettings 76

MemoryStatus 77

AutomaticKeyguardSetting 77

DTMFTonesSetting 77

Start-upToneSetting 77

SwitchOffToneSetting 77

WelcomeNoteSetting 78

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HearingAidCompatibility(HAC)Rating 78

HearingAidCompatibility(HAC)Settings 79

NetGuard 79

GPSService 79

BluetoothSettings 80

SecuritySettings 80

ChangeLockCode 80

PhoneLock 80

VoicePrivacy 81

NetworkSettings 81

NetworkServiceSettings 81

RestoreFactorySettings 82

1-TouchDialing 82

PhoneDetails 83

LimitUse 83

GeneralInformation 85

PhoneModelsCovered 85

NetworkServices 85

SupportInformation 85

SafetyGuidelines 85

PrecautionstoUsetheBattery 86

PersonalMedicalDevices 88

ChildSafety 88

EmergencyCalls 88

DisposalandEarpieceGuidelines 89

SARInformation 89

EndUserLicenseAgreement 91

Comprehensive3YearWarranty 91

OurWarranty 91

WhatWeWillDo 92

PhoneCare 92

Conditions 92

FCCStatement 94

CopyrightInformation 95

Index 96

Get Started 1

Get Started

ThefollowingtopicsgiveyoualltheinformationneededtosetupyourphoneandSprintservicethe

firsttime.

Box Contents

BelowarethecontentsoftheSonimXPSTRIKEISphonebox.

n SonimXPSTRIKEIS

n HighCapacityLithiumIon(Li-Ion)Battery

n WallCharger

n SafetyBox

n Screwdriver

n GetStartedGuide-English

n GetStartedGuide-Spanish

n ImportantInformationBooklet(includingGeneralTermsandConditionsofService)

n WirelessRecyclingEnvelope

Set Up Your Phone

Youmustfirstinstallandchargethebatterytobeginsettingupyourphone.

1. Installthebattery.

l Rotatebothbatterycoverscrewsincounterclockwisedirection(asshowninthefirstfigure

below).Youcanusethescrewdriverprovided.Sometimesthescrewsmaybetightand

extraeffortisrequiredtoopenthem.

l Liftthebatterycovertoviewthebatteryslot(seesecondfigurebelow).

l Insertthebatteryandpushitintothebatteryslotsuchthatthethreemetalliccontactsatthe

bottomofthebatteryarealignedwiththemetalliccontactswithinthebatterycompartment

(seethirdfigurebelow).

Get Started 2

 

l Closethebatterycover.Rotatethebatterycoverscrewsinclockwisedirection.Youcanuse

thescrewdriverprovidedtotightenthescrews.Ensurenottoovertightenthescrews.

2. Chargeyourbattery.

l Plugthechargerintoapoweroutlet.

l Thechargerportislocatedontheleftsideofthephone.Toaccessthechargerport,liftthe

coverwiththeUSBsign.Insertthe3.5mmjack/connectoroftheUSBcableintotheportand

inserttheotherendoftheUSBcableintothecharger.

l Fullychargethebattery.Fordetails,seeChargingtheBattery.

Note: Yourphone’sbatteryshouldhaveenoughchargeforyourphonetoturnonandfindasignal,

setupyourvoicemail,andmakeacall.Youshouldfullychargeyourbatteryassoonaspossible.

3. PressandholdthePower ON/OFFkeyfortwosecondstopoweronthephone.

l Ifyourphoneisactivated,itwillsearchforSprintserviceandenterstandbymode.

l Ifyourphoneisnotyetactivated,seeActivateYourPhoneformoreinformation.

Activate Your Phone

Dependingonyouraccountorhowandwhereyoupurchasedyourphone,itmaybereadytouseor

youmayneedtoactivateitonyourSprintaccount.

n IfyoupurchasedyourphoneataSprintStore,itisprobablyactivatedandreadytouse.

n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it

isdesignedtoactivateautomatically.

l Whenyouturnthephoneonforthefirsttime,aContacting networkscreenisdisplayed.

Followtheonscreeninstructionstocontinue.

Get Started 3

l Ifrequired,PRL UpdateandFirmware Updatescreensaredisplayed.Completethe

onscreeninstructionstoupdateyourphone.

n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber

onyouraccount(you’reswappingphones),youcanactivateonyourcomputeronlineordirectly

onyourphone.

ActivateonYourComputer

n Gotosprint.com/activateandfollowtheinstructionstoactivateyourphone.

ActivateonYourPhone

n Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewillautomatically

attemptHands-FreeActivation.Followtheonscreenpromptstocompletetheactivation

process.

n Ifanerroroccurs,pressACTIVATE(leftselectionkey)tooverrideauto-activationandstartthe

manualactivationwizard.Followtheonscreenpromptstocompletetheactivationprocess.

Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivatedoryoudonothaveaccess

totheInternet,contactSprintCustomerServiceat1-888-211-4727forassistance.

Tip: DonotpressthePowerbuttonwhilethephoneisbeingactivated.PressingthePowerbutton

cancelstheactivationprocess.

Note: Ifyouarehavinganydifficultywithactivation,contactSprintCustomerServicebycalling1-

888-211-4727fromanyotherphone.

Set Up Voicemail

Yourphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyourphoneisin

useorturnedoff.YoushouldsetupyourSprintVoicemailandpersonalgreetingassoonasyour

phoneisactivated.Alwaysuseapasswordtoprotectagainstunauthorizedaccess.

1.

Pressandhold instandbymodetodialyourvoicemailnumber.

2. Followthesystempromptsto:

l Createyourpassword.

l Recordyournameannouncement.

l Recordyourgreeting.

Note: Voicemail Password–Sprintstronglyrecommendsthatyoucreateapasswordwhen

settingupyourvoicemailtoprotectagainstunauthorizedaccess.Withoutapassword,anyonewho

hasaccesstoyourphoneisabletoaccessyourvoicemailmessages.

Get Started 4

Note:Youcanalsosetupyourvoicemailthroughthephone'smessagingmenu.SelectMenu (left

selectionkey)>Messaging>Voice mail.Enteryour10-digitwirelessphonenumberandselect

Save.Followthesystempromptstocompleteyourvoicemailsetup.

Sprint Account Information and Help

Findoutaboutaccountpasswordsandinformationaboutmanagingyouraccountandfindinghelp.

Sprint Account Passwords

AsaSprintcustomer,youenjoyunlimitedaccesstoyourpersonalaccountinformation,your

voicemailaccount,andyourdataservicesaccount.Toensurethatnooneelsehasaccesstoyour

information,youwillneedtocreatepasswordstoprotectyourprivacy.

AccountUserNameandPassword

Ifyouaretheaccountowner,youwillcreateanaccountusernameandpasswordwhenyousignon

tosprint.com.(ClickSign in/RegisterandthenclickSign up now!togetstarted.)Ifyouarenotthe

accountowner(ifsomeoneelsereceivesthebillforyourSprintservice),youcangetasub-account

passwordatsprint.com.

VoicemailPassword

You’llcreateyourvoicemailpasswordwhenyousetupyourvoicemail.SeeSetUpVoicemailfor

moreinformationonyourvoicemailpassword.

DataServicesPassword

WithyourSprintphone,youmayelecttosetupanoptionaldataservicespasswordtocontrolaccess

andauthorizePremiumServicepurchases.

Formoreinformation,ortochangeyourpasswords,signontosprint.comorcallSprintCustomer

Serviceat1-888-211-4727.

Manage Your Account

ManageyourSprintaccountfromyourcomputer,yourSprintphone,oranyotherphone.

Online:sprint.com

n Accessyouraccountinformation.

n Checkyourminutesused(dependingonyourSprintserviceplan).

n Viewandpayyourbill.

Get Started 5

n EnrollinSprintonlinebillingandautomaticpayment.

n Purchaseaccessories.

n ShopforthelatestSprintphones.

n ViewavailableSprintserviceplansandoptions.

n Learnmoreaboutdataservicesandotherproductslikegames,ringers,screensavers,and

more.

FromYourSprintPhone

n Press* 4andthenandpresstheGreen button(Callbutton)tocheckminuteusageand

accountbalance.

n Press* 3andthenandpresstheGreen button(Callbutton)tomakeapayment.

n Press* 2andthenandpresstheGreen button(Callbutton)toaccessasummaryofyour

Sprintserviceplanorgetanswerstootherquestions.

FromAnyOtherPhone

n SprintCustomerService:1-888-211-4727.

n BusinessCustomerService:1-888-788-4727.

Sprint Support Services

GetaccesstoservicesandinformationwithSprint411,orreceiveassistancewithcallsfromSprint

OperatorServices.

Sprint411

Sprint411givesyouaccesstoavarietyofservicesandinformation,includingresidential,business,

andgovernmentlistings;movielistingsorshowtimes;drivingdirections,restaurantreservations,

andmajorlocaleventinformation.Youcangetuptothreepiecesofinformationpercall,andthe

operatorcanautomaticallyconnectyourcallatnoadditionalcharge.

Thereisaper-callchargetouseSprint411,andyouwillbebilledforairtime.

n Press4 1 1andthenandpresstheGreen button(Callbutton).

SprintOperatorServices

SprintOperatorServicesprovidesassistancewhenyouplacecollectcallsorwhenyouplacecalls

billedtoalocaltelephonecallingcardorthirdparty.

n Press0andthenandpresstheGreen button(Callbutton).

Formoreinformationortoseethelatestinproductsandservices,visitusonlineatsprint.com.

Phone Basics 6

Phone Basics

Yourphoneispackedwithfeaturesthatsimplifyyourlifeandexpandyourabilitytostayconnectedto

thepeopleandinformationthatareimportanttoyou.Refertothefollowingsectionstounderstand

thebasicfunctionsandfeaturesofyourphone.

Sonim XP STRIKE IS Layout

ThismodelisabartypephonewithasingleLCDscreen.Thegraphicfieldofthescreenis240(W)

and320(H)pixels.TheTFTtechnologyuseddisplays262Kcolors.

TheSonimXPSTRIKEISkeypadhas11functionkeysand12alphanumerickeys.Theleftsideof

thephonehasonekeyandtherightsideofthephonehasthreekeys.Thetorch,batteryandthe

speakerarelocatedinthebacksideofthephone.Formoreinformationrefertothefollowing

sections.

Sonim XP STRIKE IS Front Layout

ThefollowingimageprovidesthedetailsofthefrontlayoutofyourSonimXPSTRIKEIS.

Phone Basics 7

Sonim XP STRIKE IS Back Layout

ThefollowingimageprovidesthedetailsofthebacklayoutofyourSonimXPSTRIKEIS.

Switching ON Your Phone

PressandholdthePower ON/OFFkeyfortwosecondstopoweronthephone.

Whenthephoneisswitchedon,ittriestoregisterwiththenetwork.Aftersuccessfulregistration,the

nameoftheserviceproviderisdisplayedinthehomescreen.

Phone Basics 8

Sonim XP STRIKE IS Home Screen

ThefollowingscreenrepresentsthehomescreenoftheSonimXPSTRIKEIS.

Home Screen Indicators

Thehomescreenindicatorsarevisibleinthestatusbaratthetopofthehomescreenwhenthe

phoneisinstandbymode.Someiconsindicatethestatusofcertainfunctionalitiesofthephone,for

example,thebatterychargeindicator,thenetworkstatusindicator,thedateandtimeetc.Some

iconsaredisplayedonlyifthespecificserviceisactivated.

ThefollowingtabledescribesthedisplayindicatorsinthestatusbarofthehomescreenintheSonim

XPSTRIKEISphone.

Display

Indicators

Name Description

Battery Threebarsindicatemaximumbatterycharge.

Vibration IndicatesthatVibrationisOn.

Emergency

alerts

IndicatesthatthereisanemergencyalertissuedbyFederalUS

agencies.

Phone Basics 9

Display

Indicators

Name Description

Unread

Message

Indicatesthatthereareunreadmessagesintheinbox.

Urgent text

message

Indicatesthatthereareunreadurgentmessagesintheinbox.

Unread MMS IndicatesthatthereareunreadMMSmessagesintheinbox.

Alarm Clock Indicatesthatthealarmclockhasbeenset.

Keypad Lock Indicatesthatthekeypadislocked.

Bluetooth

Connectivity

IndicatesthatBluetoothisactive.

Voice Message Indicatesanewvoicemessage.

Bluetooth

CarKit/Headset

Connectivity

Indicatesthatyourdeviceispairedandconnectedtoacarkitor

headsetwithBluetoothconnectivity.

Wired Headset Indicatesthatawiredheadsetisconnected.

1X Indicatesthesignalstrengthwhenregisteredto1Xnetwork.

3G IndicatesthesignalstrengthwhenregisteredtoEVDOnetwork.

USB Indicatesthatthephoneisconnectedtothecomputerusing

USBconnection.

Data Call –

Established

Indicatesthatadatacallisestablished.

Data Call –

Dormant

Indicatesthatthedatacallisindormantstate.

HAC IndicatesthatHearingAidCompatibility(HAC)isactiveandthe

HACfeaturesareavailable.

Silent IndicatesthatthephoneisinSilentmode.

Flight IndicatesthatthephoneisinFlightmode.

Roaming Indicatesthattheuserisintheroamingnetwork.

Direct

Connect–

Online

IndicatesthattheuserisonlineinDirectConnect.

Direct Connect

– Offline

IndicatesthattheuserisofflineinDirectConnect.

Thefollowingtabledescribesthedisplayindicatorsonthecallscreen:

Phone Basics 10

Display

Indicators

Name Description

Active Call Indicatesanactivecall.

Mute Indicatesthatyoucanmutethecall,ifrequired.

Call on Mute Indicatesacallonmute.

Loud

speaker

Indicatesthatyoucanactivatetheloudspeakerduringa

call.

Thefollowingtabledescribesthedisplayindicatorsinthecalllog:

Display Indicators Name Description

Incoming Call Indicatesanincomingcall.

Outgoing Call Indicatesanoutgoingcall.

Missed Call Indicatesamissedcall.

Shortcut Keys in the Home Screen

Youcanaccessthefollowingshortcutkeysfromthehomescreen.Thefunctionsassociatedwiththe

navigationkeysarethedefaultsandmaybedifferentiftheywerechangedbytheuser.

Key Name Access

Menu Key (center key) MainMenu

Left Selection Key MainMenu

Right Selection Key Contacts

Call/Accept/Send Key AllCallsList

Up navigation key DirectConnectspeakerphonesettings

Down navigation key CallLog

Right navigation key WriteMessage

Left navigation key Alarm

Note:Theshortcutfunctionsperformedusingthenavigationkeysaresetasfactorydefaults.

Howevertheycanbechanged.FormoreinformationrefertoShortcuts.

Phone Basics 11

Keypad Functions

Thefollowingtabledisplaysthevariouskeysandthecorrespondingfunctionstheyperform.

Key Name Function

Power

On/Off/End call

n Presstoendacall.

n Pressandholdtoswitchonorswitchoffthemobilephone.

n PresswheninMenuorEditmodestoreturntoStandbymode.

n Presstorejectanincomingcall.

n PressandholdtoendtheMusicplayer.

n PresstopopoptionsinJavaapplications.

Call/Accept/Send

n Presstoansweranincomingcall.

n Afterenteringaphonenumber,presstomakeacall.

n PresswhileinStandbymodetoaccesstheCall log.

n Presstosendamessage.

LSK/RSK

TheLeftSelectionKey(LSK)andtheRightSelectionKey(RSK)keysare

presentimmediatelybelowthedisplayscreen.

n PresstheLSKorRSKtoselectthefunctionindicatedatthebottomofthe

screen.Theindicatedfunctionsvaryaccordingtodifferentprogram

definitions.

n PresstheLSKtoaccessthemainmenuinstandbymode.

n PresstheRSKtoaccesstheContactsinstandbymode.

Clear (c)

TheClearkeyispresentbelowtheLSK.

Pressthiskeytodeletethetextwhileeditingamessage.

Back

TheBackkeyispresentbelowtheRSK.Pressthiskeytodisplaytheprevious

screen.

Menu Key

(Center key)

TheMenukeyisinthecenterofthenavigationkeys.

n Presstoperformtaskssimilartotheleftandrightselectionkeys.Its

correspondingoptionwillbeindicatedinthebottom-centerofthescreen.

n Presswhileinstandbymodetoenterthemainmenu.

n Presswhenrequiredtobeusedasatogglekeytoselectorclearacheck

Phone Basics 12

Key Name Function

box.

n Presstoselectahighlightedoption.

n PresstoselecttheOKcommand.

Navigation Key

Theleftandrightselectionkeysandtheotherfunctionkeyssurroundthiskey

group.Therearearrowsonthekeythatdenotethedirectiontonavigate

throughmenuoptionsandscrollthroughinformationdisplayedonthescreen.

Up/Down

n Presstomovethecursorupordowninthetexteditor.

n Presstoviewthepagesinthetexteditor.

n Presstobrowsemenus/lists.

n Presstobrowsethemainmenu.

Left/Right

n Presstonavigatebetweentabs.

n Presstomovethecursorleftorrightinthetexteditor.

n Presstobrowsethemainmenu.

n Presstoviewthepreviousornextpicturewhenpreviewingpictures.

Alpha-numeric

keys

n Presstherequiredkeystoenteraphonenumber.

n Pressandholdanynumerickeytoaccesstheshortcutassignedwhilein

standbymode.

n Entertextwhileinthetexteditor.

n Pressandholdinstandbymodetoaccessyourvoicemail.

n Whenenteringtext,presstoenteraspace.

n Pressandholdtodisplay‘+’usedfordialinganinternationalnumberwhile

instandbymode.

n PressandholdtoactivateSilentmode.

n Whenenteringtext,presstoswitchbetweenlowercase,uppercaseor

initialcapscharacters.

Phone Basics 13

Key Name Function

n Pressandholdtoaccesstexteditorsettings.

n PresstheLSKfollowedbythiskeytolockthekeypad.

n Withthebacklighton,presstheLSKfollowedbythiskeytounlockthe

keypad.

n Whenenteringtext,presstodisplayspecialcharacterssuchastheperiod

andcomma.

Main Menu Icons

Toaccessthephonemenu,pressMenu(leftselectionkey)orthemenukey(centerkey)inthe

standbymode.Themainmenudisplaysthefollowingtwelveitems.

Icon Description

History–viewDirectConnectandvoicecallhistorydetails.

Settings–viewandmodifysettingsrelatedtoDirectConnect,security,network,phone,

display,profiles,andtone.

My Stuff –accesstheapplicationmanager,ringbacktones,games,ringtones,screen

saversandapplications.

Contacts–viewandmanagecontactsandDirectConnectgroupsstoredintheContacts

list.

Missed Alerts –viewandmanagemissedcalls,missedDirectConnectcallsandDirect

Connectalerts.

Messaging–viewandmanagetextmessages,multimediamessages,voicemailand

emergencyalerts.

Tools–accesstoolssuchasalarm,calendar,notes,to-dolist,calculator,stopwatch,

worldclock,andmyfiles.Youcanalsoupdatethephoneandtheprofileaswellassync

yourphone.

Entertainment–accessthevoicerecorderandmusicplayer.

Maps–accessTelenavGPSNavigator.

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