Epson EPL-5700i User manual

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Reference Guide

Laser Printer

system, or transmitted in any form or by any means, mechanical, photocopying, recording,

or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

No patent liability is assumed with respect to the use of the information contained herein.

Neither is any liability assumed for damages resulting from the use of the information

contained herein.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of

this product or third parties for damages, losses, costs, or expenses incurred by purchaser or

third parties as a result of: accident, misuse, or abuse of this product or unauthorized

modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly

comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising

from the use of any options or any consumable products other than those designated as

Original Epson Products or Epson Approved Products by SEIKO EPSON CORPORATION.

General Notice:

Other product names used herein are for identification purposes only and may be

trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

®

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Printer Parts

manual feed

slot

power switch

latch

printer cover

extension

output tray

paper-tray

ready light

(green)

error light

(red)

AC inlet

Parallel interface

connector

paper path selector

USB interface

connector

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Declaration of Conformity

According to ISO/IEC Guide 22 and EN 45014

Declares that the Product:

Conforms to the following Directive(s) and Norm(s):

October 1999

Y. Ishii

President of EPSON EUROPE B.V.

Manufacturer:

Address:

SEIKO EPSON CORPORATION

3-5, Owa 3-chome, Suwa-shi,

Nagano-ken 392 Japan

Representative:

Address:

EPSON EUROPE B.V.

Prof. J. H. Bavincklaan 5 1183

AT Amstelveen

The Netherlands

Product Name:

Model:

Laser Printer

L270-D

Directive 89/336/EEC:

EN 55022 Class B

EN 50082-1

IEC 801-2

IEC 801-3

IEC 801-4

EN 61000-3-2

EN 61000-3-3

Directive 73/23/EEC:

EN 60950

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Contents

Getting Started

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 1 Using Your Printer

Ready and Error lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Controlling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Note for using shared printers in Windows NT 4.0 . . . . . . 1-4

Using the DMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Loading the paper-tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Optimizing Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Using RITech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Adjusting print density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Enhanced MicroGray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Chapter 2 Using Options

Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

500-Sheet Lower Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Loading paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Face-up Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

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Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Chapter 3 EPSON Status Monitor 3 Utility

About the EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . 3-2

Environment for EPSON Status Monitor 3 . . . . . . . . . . . . . 3-2

Accessing the EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . 3-4

For Windows users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

For Macintosh users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Getting Printer Status Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

For Windows users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Status Alert Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

For Windows users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

For Macintosh users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Stopping Monitoring (Windows only) . . . . . . . . . . . . . . . . . . . . . 3-12

Chapter 4 Troubleshooting

Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Ready and Error Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Preventing paper feed and paper jam problems . . . . . . . . 4-3

Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Operational problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Printout problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Memory problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Option problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Problems Using EPSON Status Monitor 3. . . . . . . . . . . . . . 4-19

Chapter 5 Maintenance and Transportation

Replacing Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Replacing the developer cartridge . . . . . . . . . . . . . . . . . . . . 5-2

Replacing the photoconductor unit . . . . . . . . . . . . . . . . . . . 5-6

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Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Cleaning the inside of the printer . . . . . . . . . . . . . . . . . . . . . 5-9

Removing spilled toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Cleaning the printer case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Appendix A Technical Specifications

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Using the ECP mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13

Options and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14

500-Sheet Lower Cassette Unit (C81287✽/C81288✽) . . . . . A-14

Face-up Tray (C81286✽) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14

Developer cartridge (S050010) . . . . . . . . . . . . . . . . . . . . . . . . A-15

Photoconductor unit (S051055). . . . . . . . . . . . . . . . . . . . . . . . A-15

Appendix B Contacting Customer Support

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

For United Kingdom and the Republic of Ireland Users. . . . . . . B-2

For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7

Glossary

Getting Started

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Getting Started

The EPSON EPL-5700L/EPL-5700i printer combines high

performance and reliability with a wide range of features.

To get started with your laser printer, please:

❏ Read the laser printer precautions and important safety

instructions in the Getting Ready guide.

❏ Use your Getting Ready guide to install the options and printer

software.

See this Reference Guide for detailed information about your

printer.

About This Guide

This guide contains information about using your printer. For

information about installing and setting up the printer, see the

Getting Ready guide.

Chapter 1, “Using Your Printer,” describes how to operate the

printer. It also contains information on loading paper and setting

up the printer for paper type and size.

Chapter 2, “Using Options,” gives step-by-step instructions for

installing the options available for the printer.

Chapter 3, “EPSON Status Monitor 3 Utility,” allows you to view

printer status information such as the remaining amount of toner

and check for any printer errors.

Chapter 4, “Troubleshooting,” gives helpful information for what

to do if you encounter problems.

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Chapter 5, “Maintenance and Transportation,” provides

instructions on how to clean and transport your printer.

Appendix A, “Technical Specifications,” contains the technical

specifications about the printer.

Appendix B, “Contacting Customer Support,” explains customer

support information.

About Your Printer

Your printer is the latest in EPSON’s advanced line of laser

printers.

The printer’s 600/300-dpi (dots per inch) resolution is enhanced

by EPSON’s Resolution Improvement Technology (RITech),

which smooths the jagged edges of diagonal and curved lines in

both text and graphics. This gives your documents a clean, crisp

professional appearance.

The printer is easy to install and use. You simply set up the printer,

connect it to your computer, and install the printer driver as

described in the Getting Ready guide.

The printer supports ECP mode in Windows 95/98 and Windows

NT 4.0. ECP mode is useful for high-speed data transfer and

bidirectional communication with your computer.

Features

The printer comes with a full set of features that contributes to

ease of use and consistent, high-quality output. The main features

are described below.

Getting Started

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High-quality printing

Your printer provides 600/300-dpi printing at a speed of up to

eight pages per minute. You’ll appreciate the professional print

quality produced by your printer and its quick processing speed.

Toner Save Mode

To reduce the amount of toner used in printing documents, you

can print drafts using the Toner Save Mode.

Options

The printer comes with built-in bidirectional parallel interface,

USB interface, and 2 MB of memory, which can be expanded up

to 13 MB. The 500-Sheet Lower Cassette Unit (C81287✽ for A4 size

paper, C81288✽ for Letter size paper), automatically feeds up to

500 A4 and Letter size sheets without reloading. The Face-up Tray

(C81286✽) is recommended for printing on media such as labels

and transparencies that require a straight-through paper path.

Warnings, Cautions, and Notes

w

Warnings must be followed carefully to avoid bodily injury.

c

Cautions must be observed to avoid damage to your equipment.

Notes contain important information and useful tips on the operation

of your printer.

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Chapter 1

Using Your Printer

Rea

d

y an

d

Error

l

ig

h

ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Controlling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Note for using shared printers in Windows NT 4.0 . . . . . . . 1-4

Using the DMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Loading the paper-tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Optimizing Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Using RITech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Adjusting print density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Enhanced MicroGray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

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Ready and Error lights

The ready (green) and error (red) lights on the top of the printer

indicate the printer status. Whether the lights are flashing or not

indicates different things, as described below. More detailed

information can be found in the Alert window in the EPSON

Status Monitor 3.

Controlling the Printer

To control your printer and change its settings, use the printer

driver. The printer driver allows you to easily make all the print

settings, including paper source, paper size, and orientation. To

access the driver menus, see below.

Ready Light

(green)

Error Light

(red)

Printer Status

Not lighted Not lighted Printer is off.

Lighted Not lighted Printing is possible.

Flashing Not lighted Printer is warming up or receiving

data.

Not lighted Flashing Either the printer is out of paper

or there is an error that can be

easily remedied.

Not lighted Lighted This is an error that requires a

service call. Alternatively,

try turning off the printer and

then turning it back on.

If this does not remedy the error,

contact your dealer or a

qualified service person.

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Accessing the printer driver

You can access your printer driver directly from most Windows-

based applications, or from your Windows operating system, as

explained below. The printer driver settings made from many

Windows applications override settings made when the driver is

accessed from the operating system, so in most cases you should

access the driver from your application to make sure you get the

results you want.

❏ To access the printer driver from your application software,

click the

Print

or

Page Setup

command on the File menu. You

also may need to click

Setup

,

Options

,

Properties

, or a

combination of these buttons.

❏ To access the printer driver from Windows 98/95 and

Windows NT 4.0, click

Start

, point to

Settings

, and click

Printers

. Next, right-click the

EPSON EPL-5700L/EPL-5700i

Advanced

icon and click

Properties

(in Windows 98/95) or

Document Defaults

(in Windows NT 4.0).

❏ To access the printer driver from Macintosh, Choose

Chooser

from the Apple menu. Then click the

EPL-5700L/EPL-5700i

icon and click

Setup

.

Accessing Online Help

You can access the Online Help from the printer driver. The

Online Help provides you with detailed information and

instructions on the printer driver that controls your printer. It is

automatically installed when you install the printer driver.

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Note for using shared printers in Windows NT 4.0

If you are using a shared printer in Windows NT 4.0, it is

important that you follow the instructions below carefully,

especially “Accessing the printer through a network,” which

describes how to install the printer driver on NT 4.0 clients. If you

do not follow these instructions, you may not be able to properly

install or use the printer driver.

First, you need to set up the printer as a shared printer on the

computer to which the printer is connected. Then, you must

specify the network path to the printer from each computer that

will use it, and install the printer software on those computers.

Setting up your printer as a shared printer

Follow these steps to share a printer that is connected directly to

your computer with others on a network.

1. Click

Start

, point to

Settings

, and click

Printers

.

2. Select your printer, then click

Sharing

on the File menu.

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3. Click

Shared

and enter the Share Name.

4. Click

OK

.

Note:

Do not choose any drivers from the Alternate Drivers list.

Accessing the printer through a network

To access your printer from another computer on the network,

follow these steps.

Note:

Your printer must be set up as a shared resource on the computer to

which it is directly connected before you can access it from another

computer.

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1. Install the printer driver to the client computer from the

software CD-ROM.

2. Open the Printer folder from the Control Panel, then open the

Properties

for your printer.

3. Click the

Ports

tab, then click

Add Port

.

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4. The following dialog box appears. Select

Local Port

, then

click

New Port

.

5. The following dialog box appears. In the text box, type the

following information:

\\name of computer that is connected to the printer\name of

the shared printer

Then click

OK

.

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6. In the Printer Ports dialog box, click

Close

to return to the

Ports menu.

7. On the Ports menu, make sure that the new port is added and

the check box is selected. Click

OK

to close the printer driver.

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Using the DMA

Faster printing with a Direct Memory Access (DMA) is possible

if your printer is connected to your computer through an

Extended Capability Port (ECP), a type of parallel port with

expanded specifications. With the DMA and the ECP, you can

send print-job data directly to the printer without going through

the CPU, which increases the effectiveness of data flow.

Before using DMA to transmit a print job confirm the following

points.

❏ Check if your computer supports DMA. To confirm if your

computer has an ECP chip installed, contact the manufacturer

or look in the computer’s documentation.

❏ Confirm the parallel port setting is “ECP” or “ENHANCED”

through the BIOS Setup. Refer to your computer’s

documentation to set the BIOS. However, before setting the

BIOS, uninstall the EPL-5700L/EPL-5700i printer driver.

After setting the BIOS, re-install the printer driver.

Confirming if you can use DMA

Using DMA increases your printing speed. You can confirm if

your computer can use DMA by checking the

Optional Settings

tab under

Properties

in your Printer driver.

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Using Your Printer

R4C3810 Reference Guide

Rev. C

A5 size USING.FM

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L

Proof Sign-off:

ABE K.Tsuno M.Takata_______

M.Takata _______

ABE J.Holmes _______

Paper Handling

The printer can feed paper from either of two sources: the

standard paper-tray or the optional lower cassette.

Please note the following points:

❏ Paper should be high quality and relatively smooth with a

weight between 60 and 90 g/m² (16 to 24 lb).

❏ The printer is extremely sensitive to moisture. Be sure to store

your paper in a dry environment.

❏ Use of colored paper is acceptable, but coated paper should

be avoided.

❏ You may use paper with preprinted letterheads, provided

that the paper and ink are both laser-printer type.

Loading the paper-tray

You can load up to 150 sheets of plain paper into the paper-tray.

To load paper, follow these steps:

1. Lift off the tray cover.

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Using Your Printer

1-11

R4C3810 Reference Guide

Rev. C

A5 size USING.FM

9/30/99 Pass 0

R

Proof Sign-off:

ABE K.Tsuno M.Takata_______

M.Takata _______

ABE J.Holmes _______

2. Fan a stack of paper and tap it on a flat surface to even the

edges. Insert the paper printable side up into the tray and

adjust the paper guides.

Note:

Before printing make sure the Paper Size setting in your printer

driver matches the paper you load.

3. Place the cover on the paper-tray.

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