Matrix TM543 Owner's manual

Brand: Matrix

Model: TM543

Category: Treadmills

Type: Owner's manual

This manual is also suitable for

TM538

Matrix TM543 is a high-quality treadmill designed for commercial use, boasting compliance with EN ISO 20957-1 and EN 957-6 standards. With its robust construction, it can withstand the demands of intensive workouts in a fitness facility. It features a user-friendly console display, allowing you to track your workout progress, adjust speed and incline levels, and monitor heart rate. Safety features include an emergency stop button, safety clip, and side rails for added stability. Enjoy personalized workouts with various preset programs and customize your fitness journey to achieve your goals.

ENGLISH

IMPORTANT PRECAUTIONS

• Use the treadmill only for its intended use

as described in the owner’s manual.

• Incorrect or excessive exercise may result in

serious injury or death. If you feel faint or if

you experience any kind of pain, including but

not limited to chest pains, nausea, dizziness, or

shortness of breath, stop exercising immediately

and consult your physician before continuing.

• Heart rate monitoring systems may be inaccurate.

Over exercising may result in serious injury or death.

If you feel faint, stop exercising immediately.

• At NO time should children under the

age of 14 use the treadmill.

• At NO time should pets or children under the age

of 14 be closer to the treadmill than 10 feet.

• Children over the age of 14 should not use

the treadmill without adult supervision.

• This equipment is not intended for use by persons with

reduced physical, sensory or mental capabilities, or lack

of experience and knowledge, unless they have been

given supervision or instruction concerning use of the

equipment by a person responsible for their safety.

• To avoid injury, attach safety clip to clothing before use.

• To avoid injury, stand on the side rails

before starting the treadmill.

• If you feel unable to safely remain on the moving

treadmill surface, grasp handlebars for support and

step onto the non-moving side rails, then bring moving

treadmill surface to a stop prior to dismounting.

• When exercising, always maintain a comfortable pace.

• Do not wear clothes that might catch

on any part of the treadmill.

• Always wear athletic shoes while using this equipment.

• Do not jump on the treadmill.

• At no time should more than one person

be on treadmill while in operation.

• This treadmill should not be used by persons

weighing more than speciﬁed in the OWNER’S

MANUAL SPECIFICATIONS SECTION. Failure

to comply will void the warranty.

• Disconnect all power before servicing or

moving the equipment. To clean, wipe surfaces

down with soap and slightly damp cloth only;

never use solvents. (See MAINTENANCE)

• Installation of parts or accessories not originally

intended or compatible with the equipment as

sold will void warranty and may impact safety.

• Never operate the unit if it has a damaged cord

or plug, if it is not working properly, if it has been

CAUTION!

CONSULT A PHYSICIAN BEFORE USING THIS EQUIPMENT. READ OWNER’S MANUAL BEFORE USE.

It is essential that this equipment is used only indoors, in a climate-controlled room. If this equipment has been exposed to colder temperatures or high moisture climates,

it is strongly recommended that the equipment is warmed up to room temperature before use. Failure to do so may cause premature electronic failure.

The initial (default) starting speed is 0.5 mph (0.8 kph). Setting the starting speed too high can be dangerous.

WARNING!

TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:

dropped or damaged, or immersed in water.

Contact Customer Tech Support for repair.

• Keep power cord away from heated surfaces.

• To prevent electrical shock, never drop or

insert any object into any opening.

• Do not operate where aerosol (spray) products are

being used or when oxygen is being administered.

• Do not use treadmill in any location that is not

temperature controlled, such as but not limited to

garages, porches, pool rooms, bathrooms, car ports or

outdoors. Failure to comply may void the warranty.

• Do not remove the console covers unless instructed

by Customer Tech Support. Service should only

be done by an authorized service technician.

• To prevent uncontrolled usage by 3rd parties

remove power to immobilize the treadmill.

• Measured at typical head height, the A-weighted sound

pressure level when the Treadmill is running at 12

Km/ Hour (without load) is no greater than 70 dB.

• Noise emission under load is higher than without load.

SAVE THESE INSTRUCTIONS

When using a treadmill, basic precautions should always be followed, including the

following: To ensure your safety and protect the equipment, read all instructions

before operating. It is the responsibility of the owner to ensure that all users of

this equipment are adequately informed of all warnings and precautions.

This equipment is for indoor use only. This training equipment is a Class S product

designed for use in a commercial environment such as a ﬁtness facility.

This training equipment is in compliance with EN ISO 20957-1 and EN 957-6.

DANGER!

TO REDUCE THE RISK OF ELECTRICAL SHOCK:

Always unplug the equipment from the electrical outlet immediately after using,

before cleaning, performing maintenance and putting on or taking o parts.

(LED, PREMIUM LED)

Additional power requirements are not needed

for the add-on digital TV. An RG6 coaxial

cable with ‘F Type’ compression ﬁttings will

need to be connected between the video

source and each add-on digital TV unit.

FCC REGULATIONS (USA ONLY)

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC rules. These limits are

designed to provide reasonable protection against

harmful interference in a residential installation. This

equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However,

there is no guarantee that interference will not occur

in a particular installation. If this equipment does

cause harmful interference to radio or television

reception, which can be determined by turning the

equipment o and on, the user is encouraged to try

to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and receiver.

• Connect the equipment into an outlet on a

circuit dierent from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV

technician for help.

FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or

operating in conjunction with any other antenna

or transmitter.

2. This equipment complies with FCC RF radiation

exposure limits set forth for an uncontrolled

environment. This equipment should be installed

and operated with a minimum distance of 20

centimeters between the radiator and your body.

GROUNDING INSTRUCTIONS

DANGER!

The unit must be grounded. If it should malfunction or breakdown,

grounding provides a path of least resistance for electric current

to reduce the risk of electric shock. The unit is equipped with a

cord having an equipment-grounding conductor and a grounding

plug. The plug must be plugged into an appropriate outlet that

is properly installed and grounded in accordance with all local

codes and ordinances. Improper connection of the equipment-

grounding conductor can result in a risk of electric shock. Check

with a qualiﬁed electrician or serviceman if you are in doubt as

to whether the product is properly grounded. Do not modify

the plug provided with the product. If it will not ﬁt the outlet,

have a proper outlet installed by a qualiﬁed electrician.

ADDITIONAL ELECTRICAL INFO

In addition to the dedicated circuit

requirement, the proper gauge wire must

be used from the circuit breaker box, to

each outlet that will have the maximum

number of units running o of it. If the

distance from the circuit breaker box

to each outlet, is 100 ft (30.5 m) or less,

then 12 gauge wire should be used.

For distances greater than 100 ft (30.5

m) from the circuit breaker box to the

outlet, a 10 gauge wire should be used.

ENERGY SAVING / LOW-

POWER MODE

All units are conﬁgured with the ability to

enter into an energy saving / low-power

mode when the unit has not been in use

for a speciﬁed period of time. Additional

time may be required to fully reactivate

this unit once it has entered the low-power

mode. This energy saving feature may

be enabled or disabled from within the

‘Manager Mode’ or ‘Engineering Mode.’

ADD-ON DIGITAL TV

DEDICATED CIRCUIT AND ELECTRICAL INFO

A “Dedicated Circuit” means that each outlet you plug into

should not have anything else running on that same circuit.

The easiest way to verify this is to locate the main circuit

breaker box, and turn o the breaker(s) one at a time. Once

a breaker has been turned o, the only thing that should

not have power to it are the units in question. No lamps,

vending machines, fans, sound systems, or any other

item should lose power when you perform this test.

Non-looped (isolated) neutral/grounding means that each circuit

must have an individual neutral/ground connection coming from

it, and terminating at an approved earth ground. You cannot

“jumper” a single neutral/ground from one circuit to the next.

ELECTRICAL REQUIREMENTS

For your safety and to ensure good treadmill performance,

the ground on this circuit must be non-looped (isolated).

Please refer to NEC article 210-21 and 210-23. Your treadmill

is provided with a power cord with a plug listed below

and requires the listed outlet. Any alterations of this

power cord could void all warranties of this product.

For units with an integrated TV (like the TOUCH and TOUCH

XL), the TV power requirements are included in the unit.

An RG6 coaxial cable with ‘F Type’ compression ﬁttings

on each end will need to be connected to the cardio unit

and the video source. For units with an add-on digital TV

(LED only), the machine in which the add-on digital TV is

connected to powers the add-on digital TV. Additional power

requirements are not needed for the add-on digital TV.

110 V UNITS

110 V units require the use of a 100-125 V, 60 Hz and a

20 A “Dedicated Circuit”, with a non-looped (isolated)

neutral/ground for power. This outlet should be a NEMA

5-20R and have the same conﬁguration as the plug.

No adapter should be used with this product.

220 V UNITS

220 V units require the use of a 216-250 V, 50 Hz and a

20 A “Dedicated Circuit”, with a non-looped (isolated)

neutral/ground for power. This outlet should be a NEMA

6-20R and have the same conﬁguration as the plug.

No adapter should be used with this product.

POWER REQUIREMENTS

North American and

European power

cord plugs shown.

Depending on your

country, the plug

type may vary.

110 NEMA 5-20P

PLUG (N.A.)

220 NEMA 6-20P

PLUG (N.A.)

EURO PLUG

(EUROPE)

ENGLISH

TOOLS REQUIRED:

F 8mm T-Wrench

F 5mm Allen Wrench

F 6mm Allen Wrench

F Phillips Screwdriver

PARTS INCLUDED:

F 1 Base Frame

F 2 Console Masts

F 1 Console Assembly

F 2 Handlebar Covers

F 1 Power Cord

F 1 Hardware Kit

Console sold separately

ASSEMBLY

UNPACKING

Unpack the equipment where you will be using it. Place the carton

on a level ﬂat surface. It is recommended that you place a protective

covering on your ﬂoor. Never open box when it is on its side.

IMPORTANT NOTES

• All video and power outlets must be functional the day of delivery

/ assembly of the product. The client is responsible for any

additional installation charges associated with return visits.

• During each assembly step, ensure that ALL nuts

and bolts are in place and partially threaded.

• There are several areas during the assembly process that

special attention must be paid. It is very important to

follow the assembly instructions correctly and to make

sure all parts are ﬁrmly tightened at ﬁnal assembly.

• Several parts have been pre-lubricated to aid in assembly

and usage. Please do not wipe this o. If you have diculty,

a light application of lithium grease is recommended.

NEED HELP?

If you have questions or if there are any missing

parts, contact Customer Tech Support. Contact

information is located on the information card.

ENGLISH

Hardware Qty

Bolt

Flat Washer

Hardware Qty

Bolt

Bushing

Hardware Qty

Bolt

Bushing

Pre-installed

Torque Value

40 Nm / 29 ft-lb

Torque Value

40 Nm / 29 ft-lb

Torque Value

40 Nm / 29 ft-lb

Performance Plus

bolt locations

Performance

bolt locations

Performance only

ENGLISH

MCB Communication

Extension Power Wire

Emergency Stop

TV Power

Console Connect Wires

Ethernet

Coax

Ground Wire

Hardware Qty

Bolt

Flat Washer

Hardware Qty

Bolt

Screw

ASSEMBLY COMPLETE

Torque Value

40 Nm / 29 ft-lb

Torque Value

10 Nm / 7 ft-lb

Torque Value

40 Nm / 29 ft-lb

Hardware Qty

Pre-installed Screw

Screw (M4)

0.6 m

(2 ft)

0.6 m

(2 ft)

0.6 m

(2 ft)

2 m (79”)

0.3 m (1 ft)

LEVELING THE EQUIPMENT

Install equipment on a stable and level floor. It is

extremely important that the levelers are correctly

adjusted for proper operation. Turn leveling foot

clockwise to lower and counter-clockwise to raise unit.

Adjust each side as needed until the equipment is

level. An unbalanced unit may cause belt misalignment

or other issues. Use of a level is recommended.

WARNING!

Our equipment is heavy, use care and additional help if necessary when moving. Failure to follow these instructions could result in injury.

LOCATION OF THE UNIT

Ensure that there is a clear zone behind the treadmill that is at least the width of the treadmill and at least 2 meters (at

least 79”) long. This clear zone is important to reduce the risk of serious injury were a user to fall o the back edge of

the treadmill. This zone must be clear of any obstruction and provide the user a clear exit path from the machine.

For ease of access, there should be an accessible space on both sides of the treadmill of at least 24” (0.6 meters) to allow a

user access to the treadmill from either side. Do not place the treadmill in any area that will block any vent or air openings.

Locate the equipment away from direct sunlight. The intense UV light can cause discoloration on the plastics. Locate the

equipment in an area with cool temperatures and low humidity. The treadmill should not be located outdoors, near water,

or in any environment that is not temperature and humidity controlled (such as in a garage, covered patio, etc.).

BEFORE YOU BEGIN

ENGLISH

fREE AREA

tRAINING AREA

SERVICE CASTER

The Performance Plus (optional Performance) has built-in caster wheels located near the end caps. To unlock the

caster wheels, use the provided 10mm Allen wrench (located in the cable wrap holder under the front cover). If you

need extra clearance when moving the treadmill, the rear levelers must be raised all the way up into the frame.

IMPORTANT:

Once the treadmill is moved into position, use the Allen wrench to rotate the caster bolt

into the locked position to prevent the treadmill from moving during use.

TENSIONING THE RUNNING BELT (PERFORMANCE ONLY)

After placing the treadmill in the position it will be used, the belt must be checked for

proper tension and centering. The belt might need to be adjusted after the first two hours

of use. Temperature, humidity, and use cause the belt to stretch at different rates. If the

belt starts to slip when a user is on it, be sure to follow the directions below.

1) Locate the two hex head bolts on the rear of the treadmill. The bolts are located at each

end of the frame at the back of the treadmill. These bolts adjust the rear belt roller. Do

not adjust until the treadmill is on. This will prevent over tightening of one side.

2) The belt should have equal distance on either side between the frame. If the belt is touching

one side, do not start the treadmill. Turn the bolts counter clockwise approximately one

full turn on each side. Manually center the belt by pushing the belt from side to side

until it is parallel with the side rails. Tighten the bolts the same amount as when the

user loosened them, approximately one full turn. Inspect the belt for damage.

3) Start the treadmill running belt by pressing the GO button. Increase speed to 3 mph

(~4.8 kph) and observe the belt position. If it is moving to the right, tighten the right

bolt by turning it clockwise ¼ turn, and loosen the left bolt ¼ turn. If it is moving

to the left, tighten the left bolt by turning it clockwise ¼ turn and loosen the right

¼ turn. Repeat Step 3 until the belt remains centered for several minutes.

4) Check the tension of the belt. The belt should be very snug. When a person

walks or runs on the belt, it should not hesitate or slip. If this occurs, tighten

the belt by turning both bolts clockwise ¼ turn. Repeat if necessary.

NOTE: Use the orange strip in the lateral position of the side rails as criteria to confirm the belt is properly

centered. It is necessary to adjust the belt until the edge of the belt is parallel to the orange or white strip.

WARNING!

Do not run belt faster than 3 mph (~4.8 kph) while centering. Keep ﬁngers, hair and clothing away from belt at all times.

Treadmills equipped with side handrails and front handlebar for user support and emergency dismount, press emergency button to stop the machine for emergency dismount.

TIGHTENS RIGHT SIDE OF ROLLER TIGHTENS LEFT SIDE OF ROLLER

BELT IS TOO FAR TO THE LEFT SIDE BELT IS TOO FAR TO THE RIGHT SIDE

ENGLISH

PRODUCT SPECIFICATIONS

PERFORMANCE PERFORMANCE PLUS

CONSOLE TOUCH XL TOUCH PREMIUM LED

LED / GROUP

TRAINING LED

TOUCH XL TOUCH PREMIUM LED

LED / GROUP

TRAINING LED

Max User Weight

182 kg /

400 lbs

227 kg /

500 lbs

Product Weight

199.9 kg /

440.7 lbs

197 kg /

434.3 lbs

195.2 kg /

430.4 lbs

194.5 kg /

428.8 lbs

220.5 kg /

486.1 lbs

217.6 kg /

479.7 lbs

215.8 kg /

475.8 lbs

215.1 kg /

474.2 lbs

Shipping Weight

235.6 kg /

519.4 lbs

231 kg /

509.3 lbs

229.2 kg /

505.3 lbs

228.5 kg /

503.8 lbs

249 kg /

549 lbs

244.4 kg /

538.8 lbs

242.6 kg /

534.8 lbs

241.9 kg /

533.3 lbs

Overall Dimensions

(L x W x H)*

220.2 x 92.6 x 175.1 cm /

86.7” x 36.5” x 68.9”

220.2 x 92.6 x 168.5 cm /

86.7” x 36.5” x 66.3”

227 x 92.6 x 175.5 cm /

89.4” x 36.5” x 69.1”

227 x 92.6 x 168.9 cm /

89.4” x 36.5” x 66.5”

* Ensure a minimum clearance width of 0.6 meters (24”) for access to and passage around MATRIX equipment.

Please note, 0.91 meters (36”) is the ADA recommended clearance width for individuals in wheelchairs.

ENGLISH

CAUTION!

RISK OF INJURY TO PERSONS

While you are preparing to use the treadmill, do not stand on the belt. Place your feet on the

side rails before starting the treadmill. Start walking on the belt only after the belt has begun

to move. Never start the treadmill at a fast running speed and attempt to jump on! In case of

an emergency, place both hands on the side arm rests to hold yourself up and place your feet

onto the side rails.

USING THE SAFETY STOP

Your treadmill will not start unless the emergency stop button is reset. Attach the clip

end securely to your clothing. This safety stop is designed to cut the power to the

treadmill if you should fall. Check the operation of the safety stop every 2 weeks.

WARNING!

Never use the treadmill without securing the safety clip to your clothing. Pull

on the safety key clip ﬁrst to make sure it will not come o your clothing.

USING THE HEART RATE FUNCTION

The heart rate function on this product is not a medical device. While heart rate grips

can provide a relative estimation of your actual heart rate, they should not be relied

on when accurate readings are necessary. Some people, including those in a cardiac

rehab program, may benefit from using an alternate heart rate monitoring system

like a chest or wrist strap. Various factors, including movement of the user, may affect

the accuracy of your heart rate reading. The heart rate reading is intended only as an

exercise aid in determining heart rate trends in general. Please consult your physician.

Place the palm of your hands directly on the grip pulse handlebars. Both hands must grip

the bars for your heart rate to register. It takes 5 consecutive heart beats (15-20 seconds)

for your heart rate to register. When gripping the pulse handlebars, do not grip tightly.

Holding the grips tightly may elevate your blood pressure. Keep a loose, cupping hold.

You may experience an erratic readout if consistently holding the grip pulse handlebars.

Make sure to clean the pulse sensors to ensure proper contact can be maintained.

WARNING!

Heart rate monitoring systems may be inaccurate. Over exercising may result

in serious injury or death. If you feel faint, stop exercising immediately.

PROPER USAGE

Position your feet on the belt, bend your arms slightly and grasp

the heart rate sensors (as shown). While running, your feet should

be located in the center of the belt so that your hands can swing

naturally and without contacting the front handlebars.

Your treadmill is capable of reaching high speeds. Always start off using a

slower speed and adjust the speed in small increments to reach a higher

speed level. Never leave the treadmill unattended while it is running.

INTENDED USE

• Treadmill is intended for walking, jogging, or running exercises only.

• Always wear athletic shoes while using this equipment.

• Risk of personal injury – To avoid injury, attach

safety clip to clothing before use.

• To avoid injury, use extreme caution when stepping onto or o of a

moving belt. Stand on the siderails when starting the treadmill.

• Face toward the treadmill controls (toward the front of the treadmill) when

the treadmill is in operation. Keep your body and head facing forward. Do

not attempt to turn around or look backwards while the treadmill is running.

• Always maintain control while operating the treadmill. If you ever

feel as if you are unable to remain in control, grasp handlebars

for support and step onto the non-moving side rails, then bring

moving treadmill surface to a stop prior to dismounting.

• Wait for moving surface of treadmill to come to a complete

stop before dismounting from the treadmill.

• Stop your workout immediately if you feel pain,

faint, dizzy or are short of breath.

ENGLISH

MAINTENANCE SCHEDULE

ACTION FREQUENCY

Unplug the unit. Clean entire machine using water and a mild

soap or other MATRIX approved solution (cleaning agents

should be alcohol and ammonia free).

DAILY

Inspect the power cord. If the power cord is damaged, contact

Customer Tech Support.

DAILY

Make sure the power cord is not underneath the unit or in any

other area where it can become pinched or cut during storage

or use.

DAILY

Unplug the treadmill and remove the motor cover. Check for

debris and clean with a dry cloth or small vacuum nozzle.

WARNING: Do not plug the treadmill in until the motor cover

has been reinstalled.

MONTHLY

MAINTENANCE

1) Any and all part removal or replacement must be performed by a qualified service technician.

2) DO NOT use any equipment that is damaged and or has worn or broken parts.

Use only replacement parts supplied by your country’s local MATRIX dealer.

3) MAINTAIN LABELS AND NAMEPLATES: Do not remove labels for

any reason. They contain important information. If unreadable or

missing, contact your MATRIX dealer for a replacement.

4) MAINTAIN ALL EQUIPMENT: The safety level of the equipment can be maintained only

if the equipment is examined regularly for damage or wear. Preventative maintenance

is the key to the smooth operation of equipment as well as keeping liability to a

minimum. Equipment needs to be inspected at regular intervals. If signs of damage

or wear are found, remove equipment from service. Have a service technician inspect

and repair the equipment prior to putting the equipment back into service.

5) Ensure that any person(s) making adjustments or performing maintenance or

repair of any kind is qualified to do so. MATRIX dealers will provide service

and maintenance training at our corporate facility upon request.

WARNING!

To remove power from the unit, the power cord must be disconnected from the wall outlet.

RECOMMENDED CLEANING TIPS

Preventative maintenance and daily cleaning will prolong the life and look of your equipment.

• Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on

the treadmill. Paper towels are abrasive and can damage surfaces.

• Use water and a mild soap or other MATRIX approved solution

(cleaning agents should be alcohol and ammonia free).

• Do not pour water or cleaning solutions on any surface. This could cause electrocution.

• Wipe the console, heart rate grip, handles and side rails after each use.

• Performance only: Brush away any wax deposits from the deck and belt area.

This is a common occurrence until the wax is worked into the belt material.

• Be sure to remove any obstructions from the path of the

elevation wheels including power cords.

• For cleaning touch screen displays, use distilled water in an atomizer spray

bottle. Spray distilled water onto soft, clean, dry cloth and wipe display until

clean and dry. For very dirty displays, adding vinegar is recommended.

CAUTION!

Be sure to have proper assistance to install and move the unit in

order to avoid injury or damage to the treadmill.

DECK AND BELT REPLACEMENT (PERFORMANCE ONLY)

One of the most common wear and tear items on a treadmill is the deck and

belt combination. If these two items are not properly maintained they can

cause damage to other components. This product has been provided with

the most advanced maintenance-free lubrication system on the market.

WARNING: Do not run the treadmill while cleaning the belt and deck.

This can cause serious injury and can damage the machine.

Maintain the belt and deck by wiping the sides of the belt and deck

with a clean cloth. The user can also wipe under the belt 2 inches

(~51mm) on both sides removing any dust or debris.

The deck can be flipped and reinstalled or replaced by an authorized

service technician. Please contact MATRIX for more information.

Rev 1.1 A

Matrix TM543 Owner's manual

Brand: Matrix

Model: TM543

Category: Treadmills

Type: Owner's manual

This manual is also suitable for

TM538

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Matrix TM543 Owner's manual

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Matrix TM543 Owner's manual

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