Helpful Hints
Water quality varies greatly. If you notice an undesirable
taste in your beverage (such as chlorine or mineral tastes),
we recommend using bottled or filtered water. Do not use
distilled water.
Service
Beyond these recommended cleaning and maintenance
procedures, this brewer is not user serviceable. For service,
please refer to the Warranty section of this guide.
Storage
Empty the water reservoir before storing or transporting
and take care to ensure that you store your brewer in a
safe and frost-free environment. When you prepare to use
it after storage, we recommend rinsing the water reservoir
with fresh water and descaling the brewer as detailed in the
Descaling Procedure section.
If you plan to move your brewer to a different location, turn
the brewer off, unplug it, and empty the water reservoir.
If your brewer has been in an environment below freezing,
please be sure to let it warm to room temperature for at
least 2 hours before using.
LIMITED ONE-YEAR WARRANTY
Keurig Green Mountain, Inc. (Keurig) warrants that your brewer will
be free of defects in materials or workmanship under normal home
use for one year from the date of purchase. It is recommended
that you register your brewer on keurig.com/new so that your
purchase information will be stored in our system. Keurig will, at its
option, repair or replace a defective brewer without charge upon its
receipt of proof of the date of purchase. If a replacement brewer is
necessary to service this warranty, the replacement brewer may be
new or reconditioned. If a replacement brewer is sent, a new limited
one-year warranty will be applied to the replacement brewer.
This warranty only applies to brewers operated in the United States
and Canada. This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state and, in the
case of Canada, from province to province.
Only the use of Keurig® K-Cup® brand pods and accessories will
guarantee the proper functioning and lifetime of your Keurig®
brewer. Any damage to or malfunction of your brewer resulting
from the use of non-Keurig® pods and accessories may not be
covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR
INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND
DOES NOT COVER INCIDENTAL COSTS AND EXPENSES
RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF
FORESEEABLE. Some states or provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you depending on the state
or province of purchase.
Nor does this warranty cover damages caused by use of non-Keurig®
pods or accessories, services performed by anyone other than
Keurig or its authorized service providers, use of parts other than
genuine Keurig® parts, or external causes such as abuse, misuse,
inappropriate power supply, or acts of God.
OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY
OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL.
IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR
KEURIG® BREWER, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE. Some states or provinces do not allow disclaimers
of such implied warranties or limitations on how long an implied
warranty lasts, so the above limitation may not apply to you
depending on the state or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig® brewers are high-quality appliances and, with proper care,
are intended to provide years of satisfying performance. However,
should the need arise for warranty servicing, simply call Keurig
Customer Service at our toll-free phone number, 1-866-901-BREW
(2739). Please do not return your brewer for servicing without first
speaking to Keurig Customer Service to obtain a Return Materials
Authorization (RMA) number. Keurig® brewers returned without an
RMA number will be returned to the sender without servicing.
Warranty
Have Questions?
We’re here to help. Visit support.keurig.com for
step-by-step videos on cleaning, descaling, and more.
Still Need Help?
Give us a call at
1-866-901-BREW (2739)
Click or Call!